Hi Guys,
I have recently installed the 12070 F/W on my Lumia 800 phone and last night an email was sent out to all 500 contacts that I have for no reason. There was an email attachment in the form of a web address which, when opened, brought you to a page in a magazine called Business Journal.
I am really worried this morning. I need to email all of my contacts wo warn them of this. But what do I do with the phone, do I have a virus on it? If os, how di it get tehre and what do I need to do to remove it??
Guidance right now much appreciated.
First of all, this topic does not belong to the Windows Mobile section. The second thing is that there are no viruses for lumias. Check all the apps you installed and on marketplace check if they can access your contacts information (Bottom of every app description page)
17-apg said:
Hi Guys,
I have recently installed the 12070 F/W on my Lumia 800 phone and last night an email was sent out to all 500 contacts that I have for no reason. There was an email attachment in the form of a web address which, when opened, brought you to a page in a magazine called Business Journal.
I am really worried this morning. I need to email all of my contacts wo warn them of this. But what do I do with the phone, do I have a virus on it? If os, how di it get tehre and what do I need to do to remove it??
Guidance right now much appreciated.
Click to expand...
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no, actually impossible..
There are two possibilities:
- an app that access your contacts sent them to their server and the owner sent bunch of emails
- your password has been hacked
It's very unlikely that the emails came from your phone. Email gets hacked all the time through weak passwords or cross site scripting exploits. Reset your email password and security questions and update any web browsers you use.
Ask one or more of your recipients if their emails at the bottom says "Sent from My Windows Phone" - unless you've edited it, your signature must have gone along with your email if it went from your inbox. However if it's some app or a password hack, they won't see that signature.
This will also be a good way to see if the emails went from your phone or from a desktop PC.
drupad2drupad said:
Ask one or more of your recipients if their emails at the bottom says "Sent from My Windows Phone" - unless you've edited it, your signature must have gone along with your email if it went from your inbox. However if it's some app or a password hack, they won't see that signature.
This will also be a good way to see if the emails went from your phone or from a desktop PC.
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Good call on that one. The signature is a great way to find out.
Your contacts in your email was hi-jacked; change your password as soon as possible.
Related
Hi all,
Just wondering if anyone can help.. I have a HTC Touch Pro and have email setup to come straight through to my phone... i can send and recieve emails fine but once i've recieved them and they're in my inbox... after a while they automatically delete themselves..
Does anyone know if there is a setting somewhere which allows you to have the option of keeping the mail in the inbox until you delete it yourself?
Thanks for the help!
Does it actually delete from your email account or just not show up on the phone? I think it only looks at recent emails, that's why they disappear.
Nah it doesn't delete them from my email account it just doesnt show up on the phone.. but sometimes when im out and busy and get an email i leave it to reply for a while but it has gone from the phone...
jayt2008 said:
Nah it doesn't delete them from my email account it just doesnt show up on the phone.. but sometimes when im out and busy and get an email i leave it to reply for a while but it has gone from the phone...
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I'd help if I still had mine... Sorry.
Mine works fine with POP3 configuration. Do you use IMAP?
How many days did you select in the email settings? You can select 3, 7, and unlimited I believe...
The TP will only show the messages based on the above selection...
I'm actually using POP3 aswel..
and joeltje, in "Download Messages" I have "All Messages" selected.
The emails i send stay in the 'sent' folder until i delete them.. i would just like the recieved messages to stay in the inbox until i delete them..
Anyone?...
How big is the total amount of messages? Maybe your memory ran out?
I know I can't get my whole inbox on this phone, it simply won't fit
do you only use your phone to get your emails?
if you use another program such as outlook or outlook express, then the emails will be removed from your server and placed in your local inbox on your PC (if you have this setting enabled). Then when your phone syncs with the server, since the emails have been removed, they are removed from your phone.
Re above: Certainly that was what was happening to me. I download emails separately into the phone whilst out and about but had the 'remove from server' option enabled in outlook. Therefore as soon as I opened outlook on the pc they all vanished from the phone - look in account settings and disable this option. You then keep both local copies. This option also exists in the Touch Pro email account settings, if enabled then any emails deleted from your phone will not appear in outlook later!
joeltje said:
How big is the total amount of messages? Maybe your memory ran out?
I know I can't get my whole inbox on this phone, it simply won't fit
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Click to collapse
LOL, I have my entire inbox on my Mogul, with hundreds of attachments
jayt2008 said:
Anyone?...
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Hello jayt,
Did you solve your problem?
It happens the same with me...
I need some help too.
Thx
Are you guys using gmail by any chance? If so, you need to make sure that pop3 is enabled for all messages, otherwise they will be erased off your device if they've been read.
Blowfish64 said:
Are you guys using gmail by any chance? If so, you need to make sure that pop3 is enabled for all messages, otherwise they will be erased off your device if they've been read.
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Mine dont....and Im set up as imap
I'd like to know a solution to this too. My Pro seems to retrieve the latest messages and delete older ones from my inbox.
Is there any setting misconfig here. I set mine to 7 days.
Now I have seen the setting but now that I read this thread I cand find it. It has to do with Active sync.
There is option to clean mail box on active sync or WDM I f I find it I will update it.
If anyone is having this problem with gmail, type in "recent:" before your gmail username in the settings and it will go away. The only side effect is that your sent messages go to your inbox too. Not the perfect solution, but better than not seeing any messages at all.
what is the email account? sounds like you're using pop.
presente21 said:
Hello jayt,
Did you solve your problem?
It happens the same with me...
I need some help too.
Thx
Click to expand...
Click to collapse
No sorry i did not solve the problem..im playing around with it to see if its something in the settings but no having any luck as yet...
Its hard for me to find a solution because sometimes it works fine sometimes it doesnt..
Hello All,
I am relatively new to the Android Scene but I have been messing with my Epic, rooting it, running custom ROMs, and absolutely loving it! So I have decided that I want to move our entire company over to Android phones from WM6 phones.
One thing that I am looking for that I was never able to find for our WM devices was a way to pull a Company Phone Book out to our phones Automatically OTA.
We have about 140 lines on our cell phone pool currently, and when we have a new person start, we send out an email telling everyone that a new person has started and to add their number to their contact list manually. Most people just ignore the email and never do it, so they never actually get the new contact on their phone. So I am looking for a way to automate the process for our people.
We currently have a Public Folder on our Exchange Server that is called "Company Cell Phone List" that holds the contacts for all of our phones with the Employee Name/Number/Picture.
When a new employee starts, I create a new account on the Exchange Server, and log into that users account in Outlook, and Copy/Paste the contacts from the Public folder to their "Contacts" folder and sync the phones OTA with the Exchange Server and move the contacts that way initally.
I know with BlackBerry you can push address lists to the phones through a BES. With WM I never could find a solution, and with Android I am hoping there might be something that I can use to accomplish this.
Is there an App out there that can actually sync this information to the phones automatically instead of having the end users add the contacts manually, or me having to log into 140 outlook accounts and add a new number to their "Contacts" folder each time someone new starts?
Any help would be greatly apperciated. And thanks for letting me be long winded ;-)
HTC seams to support this with their sense cusomized mail app
Is there somewhere that you saw that posted? I am looking at going to Droid 2 Phones wth Verizon so trying to find something that will work on that Froyo platform.
Sent from my Epic 4G using XDA App
you should be able to set up a company google account for this. have all the work phones sync to the contacts backed up on google's server and it'll pull them automatically as changes are made. you can also edit the contact list manually on their site somewhere. not the most secure / professional but it's the simplest method I know of.
Yeah I thought of that method too. At that point I could just set up a common Exchange account and have all of the phones pull from that account and we would have a little more control over it.
I just don't want people sending E-Mail's out of any account other than their specified Exchange Mailbox. So putting a second E-Mail account that has anything with our Company Name associated with it is kind of risky being that there is not much accountability if someone is to send out a non work appropriate E-Mail.
Just too risky to me.
So if there is something Server Side we can do I would do it, else if there actually was an App that could tunnel down to those public shares OTA would be the best.
But again, a common account is a good idea in theory, just worried that someone would send something from the account and cause me all kinds of headaches
After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
do you have ssl enabled in facebook settings? if so, try disabling it.
The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
Click to expand...
Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
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Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.
drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
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Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.
For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.
I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
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I was fortunate in that i didn't really care for the guy who i deleted
This is now solved based on the post Bellow go to www.google.com/sync on a browser with agent as iPhone or from actual iOS browser and choose your device (check the last sync time) and check the appropriate box.
So I`m trying the Skyrocket and of course one of the main apps used is email. I tried GMAIL app and it sucks, not being able to pinch to zoom or just resize html message is unacceptable.
So I`m using native email app setup gmail as exchange server so it`ll push messages out and its not great, but good enough... One thing I ran in to today, when I delete emails from the phone they do not go in to TRASH folder, seems that it archives the messages, even if I manually move the message to trash folder it still doesnt put them there. Seems only way to see those messages is if I check all mail.
I need to change this behavior any idea ? I need mails to go to trash when I delete them on the phone...
Found a google support discussion on this topic, but I can't post it here because I haven't reached 8 posts. Do a google search for the help topic "Google Sync, Gmail, and iPhone -- mail getting archived instead of moved to trash"
To change the delete button from archiving to delete, you can visit m.google.com/sync from the iOS browser (this will not work from the desktop) and chose the setting for “Delete email as trash”. Once enabled, the delete button on iOS Mail app will now move the message to Trash instead of archiving it.
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The interesting thing is they just updated this feature two days ago (or at least that's when they posted about it).
0x20 said:
Found a google support discussion on this topic, but I can't post it here because I haven't reached 8 posts. Do a google search for the help topic "Google Sync, Gmail, and iPhone -- mail getting archived instead of moved to trash"
The interesting thing is they just updated this feature two days ago (or at least that's when they posted about it).
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Well this is great... But it doesnt seem to work in Android does it ?
yozh said:
Well this is great... But it doesnt seem to work in Android does it ?
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Click to collapse
I swear I followed that link from another page that talked about issues on android, but now I can't even seem to find that. Sorry for that oversight.
It seems that the only way around it is to use IMAP or use the native GMAIL app. Google people seem to follow the /r/google subreddit, perhaps that's a place to mention it?
THis is the stupides thing ever ! I just went to the m.google.com/sync page on iphone on indroid it doesnt work and i see my device there and I can change settings, but I dont think it works in the client. I dont get it so this is fixed on the iOS client, but not android ? Google own ?
Ok actually changing on the iOS device worked.... which is of course strange, but ok.. Now here is another thing, if I move that same email from trash in web interface it doesnt show up in phone... but I guess I can use all mail to get those...
I am using T Mobiles standard email app on my Sensation with a POP account. The phone is unlocked by T Mobile but never been rooted and is stock with all T Mobile updates.
I can download my emails no problem and as far as I`m aware it leaves them on the server. There are some I like to keep indefinately on the phone, for example, travel insurance details or weekend away vouchers. For some reason after a period of time, say about 3 or 4 days, these emails have vanished and are not in the deleted items folder. Where have they gone. Is there a setting somewhere that will let me keep them. I`ve searched all over the phone and I can`t find one. I`ve also searched the forum and can`t find this specific problem.
Hi there. Why don't you use the straight gmail application from the play store? I can promise nothing gets deleted. My guess is T-Mobile has a time limit or
Something to keep the emails and they delete them after. I also am T-Mobile user but I've always used gmail instead. I never lose an email. In fact some important emails I've kept for over a year now. Just download the app from the play store, set up the account, and you will have a more reliable email. Just don't use the email icon, use the gmail. Somehow it's different. It keeps all the emails until you delete them. Hope this helps. I've always used gmail and never ever had a problem like that. Best wishes to you.
Sent from my HTC Sensation using xda premium
Thanks for that I`ll give it a go, although I have a Gmail account but don`t use it very much. Can I add my POP accounts to the Gmail app so they all open in Gmail, if you know what I mean
****EDIT**** Managed to sort it by going to the Gmail settings on my PC and then lo and behold it was all synced to my phone, sorted