SOLVED [Q] Email App with GMAIL as exchange server deleting emails - AT&T Samsung Galaxy S II Skyrocket SGH-I727

This is now solved based on the post Bellow go to www.google.com/sync on a browser with agent as iPhone or from actual iOS browser and choose your device (check the last sync time) and check the appropriate box.
So I`m trying the Skyrocket and of course one of the main apps used is email. I tried GMAIL app and it sucks, not being able to pinch to zoom or just resize html message is unacceptable.
So I`m using native email app setup gmail as exchange server so it`ll push messages out and its not great, but good enough... One thing I ran in to today, when I delete emails from the phone they do not go in to TRASH folder, seems that it archives the messages, even if I manually move the message to trash folder it still doesnt put them there. Seems only way to see those messages is if I check all mail.
I need to change this behavior any idea ? I need mails to go to trash when I delete them on the phone...

Found a google support discussion on this topic, but I can't post it here because I haven't reached 8 posts. Do a google search for the help topic "Google Sync, Gmail, and iPhone -- mail getting archived instead of moved to trash"
To change the delete button from archiving to delete, you can visit m.google.com/sync from the iOS browser (this will not work from the desktop) and chose the setting for “Delete email as trash”. Once enabled, the delete button on iOS Mail app will now move the message to Trash instead of archiving it.
Click to expand...
Click to collapse
The interesting thing is they just updated this feature two days ago (or at least that's when they posted about it).

0x20 said:
Found a google support discussion on this topic, but I can't post it here because I haven't reached 8 posts. Do a google search for the help topic "Google Sync, Gmail, and iPhone -- mail getting archived instead of moved to trash"
The interesting thing is they just updated this feature two days ago (or at least that's when they posted about it).
Click to expand...
Click to collapse
Well this is great... But it doesnt seem to work in Android does it ?

yozh said:
Well this is great... But it doesnt seem to work in Android does it ?
Click to expand...
Click to collapse
I swear I followed that link from another page that talked about issues on android, but now I can't even seem to find that. Sorry for that oversight.
It seems that the only way around it is to use IMAP or use the native GMAIL app. Google people seem to follow the /r/google subreddit, perhaps that's a place to mention it?

THis is the stupides thing ever ! I just went to the m.google.com/sync page on iphone on indroid it doesnt work and i see my device there and I can change settings, but I dont think it works in the client. I dont get it so this is fixed on the iOS client, but not android ? Google own ?

Ok actually changing on the iOS device worked.... which is of course strange, but ok.. Now here is another thing, if I move that same email from trash in web interface it doesnt show up in phone... but I guess I can use all mail to get those...

Related

[APP] k9 mail client

Hi,
I just found this app to manage the email and looks better than the stock one.
My only problem is the conversation threads style of gmail, it doesn't appear on k9 so I have 20 different emails for one thread, does anyone know a way to group conversations in k9 like in gmail?
I know this app from G1. It's so old... I do not think, that k9 has anything more then stock gmail app. Also I do not think, that this app is still developed. I think, that your problem with mails thread comes from incompatibilities with 2.1 system (k9 comes from 1.1 times).
k9mail
Hi
K9mail is a powerfull app download latest version from dev website at google code or use atrackdog to go there
Latest version 2510
k9mail seems to sync my emails (and delete them) via IMAP better than the nexus stock app
Yeah, I think k9 blows away stock app, I've been using it for over a year now. But to answer the initial question, no way to thread conversations.
Is K9 still better than stock if your using gmail?
What about search funtionality, I doubt k9 can beat the stock mail clients ability to server side searches back as far as you have mail, I didnt think pop or imap support this? or am I wrong?
i use stock for gmail, and k9 for all other imap accounts.
scote said:
Is K9 still better than stock if your using gmail?
What about search funtionality, I doubt k9 can beat the stock mail clients ability to server side searches back as far as you have mail, I didnt think pop or imap support this? or am I wrong?
Click to expand...
Click to collapse
If you are using Gmail, no... K9 is probably not better than stock.
In fact, I used to (on my G1) use K9 for several of my alternate accounts, one is a straight up @gmail.com account - another is a Google Apps for Domains account. But, now that I can sync multiple Google Accounts on my Nexus, I am only using K9 for my ISP's account. The functionality that the built in Gmail app provides is superb (in my opinion), as mentioned by the OP the threading of conversations makes it very easy to navigate a larger inbox.
Does K9 have "real" push, I want to use it but I don't want it to kill battery faster than stock GMail apps and it REALLY need to start threading!
So wonderfully helpful ...
k9 is slow.. profimail on symbian is way faster.. unfort.
i tried to email them suggestions but they ignored me..
one reason it is so slow is it is not keeping track of highest message id per mailbox.. so everytime you connect it is redownloading the last 25 messages or whatever amount you have it set to.
the second reason is that it is downloading entire messages.. it really only needs to download headers, and keep a connection to server open while you are in the app and then download the body when you goto a message.
if they would implement these 2 changes it would be light years faster.
lgkahn said:
k9 is slow.. profimail on symbian is way faster.. unfort.
i tried to email them suggestions but they ignored me..
one reason it is so slow is it is not keeping track of highest message id per mailbox.. so everytime you connect it is redownloading the last 25 messages or whatever amount you have it set to.
the second reason is that it is downloading entire messages.. it really only needs to download headers, and keep a connection to server open while you are in the app and then download the body when you goto a message.
if they would implement these 2 changes it would be light years faster.
Click to expand...
Click to collapse
k9 has setting to download headers only.
not in the latest release version 25.15 i went through all settings again
O and O said:
Does K9 have "real" push, I want to use it but I don't want it to kill battery faster than stock GMail apps and it REALLY need to start threading!
Click to expand...
Click to collapse
Any ideas?
Yes, it supports the IMAP "IDLE" command, which gives you what you're calling "push" (rather than polling for email). The latest K9 also supports the "COMPRESS" extension, which transfers compressed versions of the content, which means less data usage, and less transmit/receive time.
and latest version 3.312 supports "Storage location"
- regular internal storage
- external storage (sd card)
rori~ said:
and latest version 3.312 supports "Storage location"
- regular internal storage
- external storage (sd card)
Click to expand...
Click to collapse
Nice, a great app just got better.
Just checked the market and the latest version is 3.207. Where are you seeing 3.312?
Edit 2: Didn't release K9 is open source, very nice.http://code.google.com/p/k9mail/downloads/list
jlevy73 said:
..Edit 2: Didn't release K9 is open source, very nice.http://code.google.com/p/k9mail/downloads/list
Click to expand...
Click to collapse
yeah, I always stick to their code.google.com...releases, almost every couple of days a new one, quite impressive workers!! I havent used android default email app since,.... I dont know
Should sticky this, this app is awesome and with push and SDCARD saving all the email, even better.
..as I said, ipressive workers, update out k9-3.313-release.apk

What's the best email client?

I'm looking for a client that's as good as the iPhone mail client. I'd like it to support multiple exchange accounts as well as render html based email properly. Also an email client that will render all emails proportionally so I don't have to scroll left and right on an email unless I zoom in. Also supporting pinch to zoom would be great. I've tried K9 but was left unsatisfied on it's implementation... what are the better clients on Android?
I'm in the same conundrum(though not for exchange accounts, mostly IMAP).
Tried k9, which fails quite bad and maildroid, which is just slow. Finalyl just settled on the Samsung Mail app that came with my Galaxy S. I'm sure you can find an APK for it around somewhere if you have a different phone.
It's as close to the iPhone mail prgram as I can find on Android
dgovil said:
I'm in the same conundrum(though not for exchange accounts, mostly IMAP).
Tried k9, which fails quite bad and maildroid, which is just slow. Finalyl just settled on the Samsung Mail app that came with my Galaxy S. I'm sure you can find an APK for it around somewhere if you have a different phone.
It's as close to the iPhone mail prgram as I can find on Android
Click to expand...
Click to collapse
I don't understand how any could could be disappointed in K9 Mail, it works flawlessly for me. The GUI is simple yet intuitive and presents the right information at the right time, it ALWAYS works, it's fast, it uses VERY little battery, it supports a great deal of functionality.
The GUI between 2 and 3 got even better adding "Move to Archive" and such type buttons, making common actions easier to do.
One more big plus; Tasker supports it, so you can act on incoming emails, send email, etc via K9.
Only two things it's missing IMO..
Per-folder alerts (I combine all emails (forwarded) into one, and most of them go into specific folders) would be nice, but I've done this in Tasker now so no biggie here.
Second, if you move mail to a folder you don't sync, it stays local and doesn't clean up. IE: If you move Trash mail to the server Trash folder, it moves on the server and on the mail client. However it never gets purged in K9 after X days or after the server deletes it if you don't sync that folder. So what I've done is I sync a few such folders once a day.
FYI, I use Dovecot for my IMAP server, one mailbox IDLE, 4-5 sync once a day. I use Tasker to turn off Syncing at night and have K9 set to not sync when it's disabled so at night K9 doesn't receive mails, turns back on in the morning for me. And when I get certain emails in (based on subject, sender, etc) Tasker alerts me in special ways.
I don't really use the encryption/signing functionality, but it also works quite well paired with APG.
I just don't see why anyone wouldn't like it if they use IMAP. I assume POP would be a similar experience. Exchange can DIAF.
I swear by K9 Mail. Best email app I've ever used. Bonus for being open-source and updated frequently too.
If you are not satisfied with the market release version of K-9 you can always DL a newer version from the development web site.
You can view changes by clicking on the source tab and then the changes sub-tab.
I used K9 as my default email client on the Mytouch 3G. It is a really good, strong, and full of features application. I highly recommend it. Right now I'm using the default that came with the Mytouch 4G because it fits my needs.
Theres always Touchdown and this another one that I can't recall name of if you want to go paid route , K9 does everything and more for me so i've no complaints, The iphone mail app is PATHETIC! look for samsung mail (social mail app) if you want but so far the best is K9 and touchdown for exchange
The stock mail app on my Captivate can't access Yahoo!mail on WIFI and when I tried K9, it slowed my phone down to a crawl. Everything lagged so badly I had to uninstall after less than an hour. And yeah, lag disappeared right after I uninstalled K9.
SO yeah, I, too, am looking for a good mail app.
Try Seven.....it's been working great for me.
seven.com
A non-working link (you forgot the www) is a bad way to promote an app
naenee said:
A non-working link (you forgot the www) is a bad way to promote an app
Click to expand...
Click to collapse
yeah, so, seven.com works by itself, and any website that REQUIRES www. is super lame anyway.
naenee said:
A non-working link (you forgot the www) is a bad way to promote an app
Click to expand...
Click to collapse
He wasn't promoting an app. He was trying to help by suggesting a program he likes.
If you are to lazy to cut and paste or type it in, then just hi on using the email program you use now.
try seven... it's the default mail client that comes on all of the galaxy phones.
lexluthor said:
He wasn't promoting an app. He was trying to help by suggesting a program he likes.
If you are to lazy to cut and paste or type it in, then just hi on using the email program you use now.
Click to expand...
Click to collapse
Thanks dude...I figured smart people could figure out that I left the "WWW" out being I can't post links yet.
Again Seven works great for me. Try it.....
K-9 for sure.
K9 works good but not with Exchange 2010
Or there's always my app! Link is in my sig. I'm constantly working on it so new stuff is being added all the time.
For me without doubt Maildroid
https://market.android.com/details?id=com.maildroid&feature=search_result
Does seven work with any phone
I use Kaiten Mail. Its made by the same developers as K9 I believe but its more intuitive
Tapatalkin' it from my Epic 3g

[Q] the only gripe... very slow Email app with Exchange

The only gripe i have with the Galaxy Tab is the abominably slow Email app with Exchange integration. On any app start or when return from reading an Email it takes a full 30 or more seconds to load the Email list (i sync 1 week) and more often than not the screen / app becomes unresponsive and force closes.
I discovered that unlike Touchdown the in-built Email app simply downloads all Emails (1 week horizon) in all sub-folders (i have many, organization freak...). With Touchdown i can pre-select the folders i want on the Phone/Tab, which obviously makes the number of items much smaller.
By now i don't want to change from Email to Touchdown, because I like the integration of Emails & calendar entries, etc. native, but I have to work with the tab on work Email,... can't wait for every mail for 30 sec to load
Does anybody experience this too, and are there any remedies?
thanks
That isn't the case with me. I have 27 subfolders (really), not counting Inbox, Sent, Junk and Deleted folders. I need to manually refresh all but the main Inbox.
Response time moving from folder to folder is also a non-issue, and I sync back a full month (which is thousands and thousands of emails). I don't notice any extra delay when leaving Email and doing something else on the tab either.
I'm using Push, not timed polling, and no "peak schedule" so that may make a difference.
Sounds like you might have some database corruption going on. Try going into Settings/Applications/Manage Applications/All/Email and then "Clear data". This will nuke the mail on your device without changing your account settings. Sync up again and see if you still have the problem.
If you do, go into Accounts and Sync, click on your Exchange account, and click Remove Account, then reboot the Tab. Once you've done that, set your account back up, resync, and see what the situation is.
Croak said:
That isn't the case with me. I have 27 subfolders (really), not counting Inbox, Sent, Junk and Deleted folders. I need to manually refresh all but the main Inbox.
Response time moving from folder to folder is also a non-issue, and I sync back a full month (which is thousands and thousands of emails). I don't notice any extra delay when leaving Email and doing something else on the tab either.
I'm using Push, not timed polling, and no "peak schedule" so that may make a difference.
Sounds like you might have some database corruption going on. Try going into Settings/Applications/Manage Applications/All/Email and then "Clear data". This will nuke the mail on your device without changing your account settings. Sync up again and see if you still have the problem.
If you do, go into Accounts and Sync, click on your Exchange account, and click Remove Account, then reboot the Tab. Once you've done that, set your account back up, resync, and see what the situation is.
Click to expand...
Click to collapse
I will try clear data
I did see the issue reported (with no solution) on other forums though
Thanks
Edit: cleared data, same issue. I am hesitant to re-setup, because others have reported that that didn't help them either. I am on JM6, interesting that you don't hv the issue
shmigao said:
The only gripe i have with the Galaxy Tab is the abominably slow Email app with Exchange integration. On any app start or when return from reading an Email it takes a full 30 or more seconds to load the Email list (i sync 1 week) and more often than not the screen / app becomes unresponsive and force closes.
I discovered that unlike Touchdown the in-built Email app simply downloads all Emails (1 week horizon) in all sub-folders (i have many, organization freak...). With Touchdown i can pre-select the folders i want on the Phone/Tab, which obviously makes the number of items much smaller.
By now i don't want to change from Email to Touchdown, because I like the integration of Emails & calendar entries, etc. native, but I have to work with the tab on work Email,... can't wait for every mail for 30 sec to load
Does anybody experience this too, and are there any remedies?
thanks
Click to expand...
Click to collapse
I'm having this issue too, any solutions?
Same here,
have 50 subfolders
use Countdown actually.
Peter
Same with me. Very slow!!
It was the same on the original firmware/rom, on JK5 and JM6. Also performed full factory reset but it makes no difference.
Using the eval of roadsync at the moment and it works pretty well but it does not integrate very well with the calendar and contacts apps. I will probably configure roadsync for email and the built in app for calendar and contacts to get a working solution. Annoying and very disappointing!!
Search for the port for Galaxy S of the email app from galaxy tab, it solved the slowdowns and it removed the security pass.
Update:
This is it - http://forum.xda-developers.com/showthread.php?t=810454
Sent from my GT-P1000 using XDA App
This worked for me no lag when opening up my corp inbox. Tab now 100% perfect.
Had to change the galaxy email app shortcut as it was set to open the previous account by default. Even though they were called the same it always opened a blank mail box . I then had to change to all accounts. Now resolved
Sent from my GT-P1000 using XDA App
Skimi said:
Search for the port for Galaxy S of the email app from galaxy tab, it solved the slowdowns and it removed the security pass.
Update:
This is it - http://forum.xda-developers.com/showthread.php?t=810454
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
you used the first apk in that thread? i mean the email file in the first post?
shmigao said:
you used the first apk in that thread? i mean the email file in the first post?
Click to expand...
Click to collapse
it worked, but broke my camera (no odex file)
shmigao said:
you used the first apk in that thread? i mean the email file in the first post?
Click to expand...
Click to collapse
Be careful, it's a very OLD email.apk, from a pre-release leak of the Tab ROM.
It's missing a few features, and it has a lot more connection issues. I tried it just to bypass needing a PIN, it was not reliable.
Croak said:
Be careful, it's a very OLD email.apk, from a pre-release leak of the Tab ROM.
It's missing a few features, and it has a lot more connection issues. I tried it just to bypass needing a PIN, it was not reliable.
Click to expand...
Click to collapse
yeah, i can see that in the referred thread...
so is there a newer version that works AND is not taking 30-60 sec to load?
Croak said:
Be careful, it's a very OLD email.apk, from a pre-release leak of the Tab ROM.
It's missing a few features, and it has a lot more connection issues. I tried it just to bypass needing a PIN, it was not reliable.
Click to expand...
Click to collapse
It's old but is usable, the stock one is impossible to use... maybe in future updates samsung can solve this huge problem...
Sent from my GT-P1000 using XDA App
ok, this thread needs to be updated a bit, because just simply referring to the link is bad advise.
it broke my camera (driver crash), probably because the email.apk posted in the other thread linked does not have an *.odex file
i reverted back to the original email.apk and email.odex and my camera is working again.
scary
haha
now i am still stuck with a very slow email app
shmigao said:
ok, this thread needs to be updated a bit, because just simply referring to the link is bad advise.
it broke my camera (driver crash), probably because the email.apk posted in the other thread linked does not have an *.odex file
i reverted back to the original email.apk and email.odex and my camera is working again.
scary
haha
now i am still stuck with a very slow email app
Click to expand...
Click to collapse
You have to use only the email.apk and keep the original Email.odex, then the camera works fine...
The only problem i found is that the version of the port is from an old version... anyone have a more recent version?
Sent from my GT-P1000 using XDA App
Skimi said:
You have to use only the email.apk and keep the original Email.odex, then the camera works fine...
The only problem i found is that the version of the port is from an old version... anyone have a more recent version?
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
There seems to be a new firmware from samsung out... Wonder whether there is a new email client too...
Last time I tried to pull it from the fw, but didn't succeed.
Any solutions on this?
I think the problem is related with security from exchange. Because when I use the stock app I have to assign a pin to access the system, and the mail app works very slow, but when I use a modded version without the security it works normally...
Sent from my GT-P1000 using XDA App
Skimi said:
Any solutions on this?
I think the problem is related with security from exchange. Because when I use the stock app I have to assign a pin to access the system, and the mail app works very slow, but when I use a modded version without the security it works normally...
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Am also looking for solution still newer fw's like JME have not solved it yet
The implementation of Exchange on Android is screwed... I use an Exchange 2010 server and not all my folders show on my android device. And even the ones which show dont update ona regular basis (My Sent folder updates once in a while... Right now it hasn't updated for 2 weeks)
On top of it it doesn't update all the features/items. For instance impossible to have birthdays for contacts. Or impossible to modify an event from the exchange calendar (It's only possible to delete it)
Not much to say. It's disappointing on a phone. It's ridiculous on a tablet (you expect at ;east the email client and the calendar to be perfect on a tablet)
Same happens to me since the beginning, anyone has found a solution???
I think it's unacceptable
Thanks

[Q] Facebook Connection and Other Issues

After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
do you have ssl enabled in facebook settings? if so, try disabling it.
The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
Click to expand...
Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
Click to expand...
Click to collapse
Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.
drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
Click to expand...
Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.
For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.
I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
Click to expand...
Click to collapse
I was fortunate in that i didn't really care for the guy who i deleted

Email app deletes Inbox contents during synch

Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest
The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..
Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you
Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )
I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52
I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest
1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
Click to expand...
Click to collapse
When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest
Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app
Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest
OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest
ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
Click to expand...
Click to collapse
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!
xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
Click to expand...
Click to collapse
I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest

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