Database Info

[Q] Screen not responding to touch

Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.

had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..

Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...

Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.

Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.

ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?

Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.

Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App

I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.

I hope its a software issue....

Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.

Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.

Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.

Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.

same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)

my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.

Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.

Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.

Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Click to expand...
Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot

Can you guys try using ADW launcher and see if things improve?
I think it did for me.

[q] help!! Gt-p6210 turned off and won't turn on

I bought my Galaxy Tab GT-P6210 within the past month and have had no problems with it. I rooted and added cwm recovery based on this:
http://forum.xda-developers.com/showthread.php?t=1379532
I then added basically the only ROM out for this tablet at the moment:
http://forum.xda-developers.com/showthread.php?t=1547152
I have had zero problems with it and loved it, until tonight I went to use it and it would not turn on. 15 minutes before it had over 80% battery and worked fine. After plugging it in and letting it charge, it still doesn't turn on. Any suggestions??

Have your tried pressing power button for like about 15 secs? Sometimes it could be that its just a sleep of death and you need to reset it. But I assume you've already tried that though.

Are you talking about completely dark screen or halt at start-up screen?
Any possibilities in going into recovery mode or download mode?

bdds13 said:
Have your tried pressing power button for like about 15 secs? Sometimes it could be that its just a sleep of death and you need to reset it. But I assume you've already tried that though.
Click to expand...
Click to collapse
I held it for 15 seconds and it worked, thanks! I guess I didnt hold it long enough before.
Do you know what causes this?

magicshott23 said:
I held it for 15 seconds and it worked, thanks! I guess I didnt hold it long enough before.
Do you know what causes this?
Click to expand...
Click to collapse
Its called the screen of death, SOD, and no known cause it just happens along with the random reboots. There are a couple of threads discussing each of these problems already.

[Q] Phone restarts randomly

Hi! Sorry if this was posted in the wrong forum, im new here :laugh:
I installed Fallout V 4.3.0 on my HTC DS and everything was working fine. But then suddenly my phone started to restart randomly. 1-2 minutes after booting it restarts again. If i take out the battery, wait 1 minute, and the put i back in the phone starts automatically again. Then another 1-2 minutes before restart loop.
This does not happen when the charger is plugged in. First thing i thought was a battery-issue, but this happened after flashing a ROM, so?
The phone was working fine on Fallout V 4.0.0, problem occured when updating.
-I wiped everything before installing the ROM.
-Have tried to reinstall Fallout, same problem
-Have tried to install Endimyon, same problem.
Information about the phone:
Current ROM: [Endymion V3.5|Sense 3.5|GB 2.3.5][kernel V2.2|ControlCenter]
Hboot: 6.98.1002
Radio: Default
S-off
Would appreciate some help, as my phone is useless atm! :crying:

Hello,
Maybe this should be posted in the Fallout thread (however you have to make 10 posts before being able to post in the dev section...). Up to the moderators to move your thread or not
I have had some similar issues after flashing Fallout, except my phone didnt reboot but it just went off a couple of minutes after i tuned it on. Although this just seemed to happen once. After I turned it on again, everything ok until I charged it to 100%, turned it on again - and same issue.
I then flashed CM9, same issue.
I read somewhere that it might be a charge level display issue : when you plug the phone in charge and unplug it right away, battery indicator will say it is charged to 100% - while obviously it is not...
Hope that will help you.

nuts77 said:
Hello,
Maybe this should be posted in the Fallout thread (however you have to make 10 posts before being able to post in the dev section...). Up to the moderators to move your thread or not
I have had some similar issues after flashing Fallout, except my phone didnt reboot but it just went off a couple of minutes after i tuned it on. Although this just seemed to happen once. After I turned it on again, everything ok until I charged it to 100%, turned it on again - and same issue.
I then flashed CM9, same issue.
I read somewhere that it might be a charge level display issue : when you plug the phone in charge and unplug it right away, battery indicator will say it is charged to 100% - while obviously it is not...
Hope that will help you.
Click to expand...
Click to collapse
Thanks for replying! Was going to post in the dev section indeed, but i dont have 10 posts... But i found out, if i turn on "screen always on" setting, the phone does not restart. Hmm...

superlorre said:
Thanks for replying! Was going to post in the dev section indeed, but i dont have 10 posts... But i found out, if i turn on "screen always on" setting, the phone does not restart. Hmm...
Click to expand...
Click to collapse
have you try a reflash

zerokoolmyth said:
have you try a reflash
Click to expand...
Click to collapse
Yes. Do you think buying a new battery will do the trick?

Time for the really stupid question - but it is the old one and has been a problem for many people (including me).
Have you tried to insert a piece of paper, folded so it is 3 or 4 sheets thick, in between the battery and the back of the phone when you insert it? There is a manufacturing tolerance which can cause the battery to move and lose connection to the contacts sometimes.
It's probably not the solution for you, but it's a damn sight cheaper than buying a new battery immediately.

SimonTS said:
Time for the really stupid question - but it is the old one and has been a problem for many people (including me).
Have you tried to insert a piece of paper, folded so it is 3 or 4 sheets thick, in between the battery and the back of the phone when you insert it? There is a manufacturing tolerance which can cause the battery to move and lose connection to the contacts sometimes.
It's probably not the solution for you, but it's a damn sight cheaper than buying a new battery immediately.
Click to expand...
Click to collapse
Thanks for answering, but i've tried that... The weird thing is that if i turn on the setting "screen always on", the phone does not restart. Or if the charger is plugged in. It only restarts some seconds after the screen goes black (inactivity) or if i press the power button.

Sadly I don't have an answer for you, however, I wanted to recommend that you avoid taking your battery out as that can cause damage to the emmc chip and thus brick your phone
Sent from my Desire S using xda app-developers app

mzr92 said:
Sadly I don't have an answer for you, however, I wanted to recommend that you avoid taking your battery out as that can cause damage to the emmc chip and thus brick your phone
Sent from my Desire S using xda app-developers app
Click to expand...
Click to collapse
Thanks for the warning, but i really dont care about the emmc chip now You see, if the battery is in the phone starts itself automatically...

I would have to say it's the rom. Did you back it up?
Sent from my Nexus S 4G using Tapatalk 2

PROPAIN2112 said:
I would have to say it's the rom. Did you back it up?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
Have wiped everything, reflashed Fallout ROM, didnt work. Wiped everything, restored NANDROID backup to Endimyon, didnt work either...

superlorre said:
Thanks for answering, but i've tried that... The weird thing is that if i turn on the setting "screen always on", the phone does not restart. Or if the charger is plugged in. It only restarts some seconds after the screen goes black (inactivity) or if i press the power button.
Click to expand...
Click to collapse
Don't worry about the eMMC chip that the other poster mentioned - the problem is not caused by removing your battery - it is caused by not removing it properly, or by removing and reconnecting it quickly which means there is still residual charge when it reconnects.
Given the more detailed description, I assume you have a custom ROM running? If so then try two things
1) Try to decrease the under-voltage settings by 50mV
2) Increase the minimum CPU speed.
It sounds like the phone is going to sleep, but is slowed down too much and a reboot is forced.
Sent from using the power of my mind.

SimonTS said:
Don't worry about the eMMC chip that the other poster mentioned - the problem is not caused by removing your battery - it is caused by not removing it properly, or by removing and reconnecting it quickly which means there is still residual charge when it reconnects.
Given the more detailed description, I assume you have a custom ROM running? If so then try two things
1) Try to decrease the under-voltage settings by 50mV
2) Increase the minimum CPU speed.
It sounds like the phone is going to sleep, but is slowed down too much and a reboot is forced.
Sent from using the power of my mind.
Click to expand...
Click to collapse
Tried your suggestion, but no luck. Will buying a new battery give me any chance?

It might do. I would be tempted to find a phone shop and ask them if you can test your phone with a battery from them before buying it though - just in case it is something else causing this.
Sent from <redacted in the interests of global security> using the power of my mind.

Hy Guys!
My DS is doing the same thing after I istalled the ICE DS 5.1. Funny thing is it started only after 1 day. It was working perfectly until it restarted after pressing the power button. I've tried different ROMs (CM 7.2; Fallout 5) but it happend almost instantly. Also tried the CPU voltage, no result.
I'm curious superlorre if the new battery did the trick?
Or is there a thread I missed where the problem got solved?
Thanks in advance.

Tablet isn't waking up from a sleep

After a short period of time when the tablet sleeps it hardly ever wakes when I tap the power button. This issue only started a couple of days ago and seems to have gotten worse after today's update and I have owned the tablet since launch. Sometimes it will wake up right away, sometimes it takes a few clicks and other times it won't wake up until I reboot. The camera's firmware wouldn't update today either it kept staying that there was an error during install, but it did so after I shutdown the tablet and kept it off for several hours. I have tried several cold boots and cache wipes and even did a factory reset. Yet the problem persists.
Anyone have any ideas?

I've had this problem too, but I haven't been able to pinpoint the issue yet. I'm working on isolating the issue by disabling apps that are running in the background one by one until I see the problem go away.
Sent from my ASUS Transformer Pad TF700T using xda premium

bwilborn said:
I've had this problem too, but I haven't been able to pinpoint the issue yet. I'm working on isolating the issue by disabling apps that are running in the background one by one until I see the problem go away.
Sent from my ASUS Transformer Pad TF700T using xda premium
Click to expand...
Click to collapse
Yea, the thing is, it did it for me after a factory reset.

user311 said:
After a short period of time when the tablet sleeps it hardly ever wakes when I tap the power button. This issue only started a couple of days ago and seems to have gotten worse after today's update and I have owned the tablet since launch. Sometimes it will wake up right away, sometimes it takes a few clicks and other times it won't wake up until I reboot. The camera's firmware wouldn't update today either it kept staying that there was an error during install, but it did so after I shutdown the tablet and kept it off for several hours. I have tried several cold boots and cache wipes and even did a factory reset. Yet the problem persists.
Anyone have any ideas?
Click to expand...
Click to collapse
I had this issue when low on battery with brightness all the way down, was able to resolve by plugging it into the keydock (plugging just the power did nothing)
sent from LG optimus s (republic wireless) on tapatalk

Midnitte said:
I had this issue when low on battery with brightness all the way down, was able to resolve by plugging it into the keydock (plugging just the power did nothing)
sent from LG optimus s (republic wireless) on tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion, but that's one of the first things I tried. It did seem to work in the beginning but doesn't now. And I usually keep my battery above 40% and brightness just below 50%.

user311 said:
Thanks for the suggestion, but that's one of the first things I tried. It did seem to work in the beginning but doesn't now. And I usually keep my battery above 40% and brightness just below 50%.
Click to expand...
Click to collapse
I had these problems as well when playing spotify and screen went in sleep mode.
Then after a couple of days it started doing it with or without spotify playing in the background...

Have you tried disabling WiFi sleep?

Hey,
I had this problem for over a month. Tried factory reset, tried cold boot. Wifi settings didn't help, build.prop tweaks didn't help.
I pretty much lost any hope and just waited for a Jelly'oh'Bean.
Well, in the meantime, there was a .30 update.
I wanted to prepare my tab for it and restored an original build.prop, did a temporary unroot.
What I did wrong, was to restore a wrong build.prop and i wasn't able to boot anymore.
Only option I had left was to manually update the tab with .26 update with SD card.
I have also wiped everything.
Of course I didn't have any backup.
So, fresh installation so to speak, without titanium backup restores.
Next day the .30 update came and i applied it, but I installed apps from market, not from backup.
Since than, I didn't had a wake-up problem again!
So, my recommendation is (i know there is some work to be done, but it worked for me), wipe, update, install from market.
I am pretty sure one of the apps is playing a dirty game!
Hope it helps.

mate 9 login lag and screen freeze

have any one experienced similar issues? lately my mate 9 is been acting up while unlocking the phone, it gets unresponsive for a while and then goes back to normal, sometimes gets unlocked but touchscreen is not responding for 10-15 secs then goes into unlock mode and after unlock it is working fine.
not sure if this is because of recent FW upgrade to B225 or something else.
hope is not a sign that it will fail in the near future!!!

ilbambino said:
have any one experienced similar issues? lately my mate 9 is been acting up while unlocking the phone, it gets unresponsive for a while and then goes back to normal, sometimes gets unlocked but touchscreen is not responding for 10-15 secs then goes into unlock mode and after unlock it is working fine.
Click to expand...
Click to collapse
Same here.

tboy2000 said:
Same here.
Click to expand...
Click to collapse
hmmm any idea what could be?

ilbambino said:
hmmm any idea what could be?
Click to expand...
Click to collapse
try hard reset... from rocovery

Nilezcode said:
try hard reset... from rocovery
Click to expand...
Click to collapse
im not rooted, soft reset didn't help

this issue is getting more annoying and happening more often, any idea how to fix it? rebooting does not help, not sure if its some android process or the emui interface will test installing another launcher and see if the behavior is still the same
update: installing nova launcher didnt help still the phone is lagging even freezing for up to 5-8 secs,

ilbambino said:
this issue is getting more annoying and happening more often, any idea how to fix it? rebooting does not help, not sure if its some android process or the emui interface will test installing another launcher and see if the behavior is still the same
update: installing nova launcher didnt help still the phone is lagging even freezing for up to 5-8 secs,
Click to expand...
Click to collapse
Try removing the sd card just to see if it makes any difference..... Had that problem on another phone and was the sd card access..
Good luck :silly:

Borlas said:
Try removing the sd card just to see if it makes any difference..... Had that problem on another phone and was the sd card access..
Good luck :silly:
Click to expand...
Click to collapse
i dont use sd card, had dual sims instead

Same issue here but add battery drain to the symptoms. Like the original poster says, it only started a couple weeks ago. I've uninstalled so may apps I've lost track and the issue persists. I use Nine heavily for email and is my top power hungry.

I think I found the issue, fingerprint sensor seems to be causing the lagging on my case, I disable it yesterday and so far I haven't had any lag issues, I decided to stay with Nova launcher tho, will run it for couple of more days and then will switch back to Emui for more testing. it is a shame tho cuz I love fingerprint unlock, hopefully it goes back to normal in future updates.

tim-atl said:
Same issue here but add battery drain to the symptoms. Like the original poster says, it only started a couple weeks ago. I've uninstalled so may apps I've lost track and the issue persists. I use Nine heavily for email and is my top power hungry.
Click to expand...
Click to collapse
i usually had battery drain after every FW update, what I do is after the FW update is let the phone deplete the battery then charge it to full and restart it one more time, after that works fine for me (up to 1.5 - 2 days on battery) also I used phone manager now and then to optimize it

ilbambino said:
i usually had battery drain after every FW update, what I do is after the FW update is let the phone deplete the battery then charge it to full and restart it one more time, after that works fine for me (up to 1.5 - 2 days on battery) also I used phone manager now and then to optimize it
Click to expand...
Click to collapse
I forgot about the Hauwei optimize thing. I did that and wiped my cache from the built in (not TWRP) bootloader/recovery tool.