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Hi,
Got my phone a week back..The problem started to occur a few days ago,my phone started to freeze often.Touchscreen stopped responding.I had to remove the battery n boot to get the phone working again.
I look forward to seeing your replies. Please feel free to ask me further details . Happy New Year.Thanks in advance
Have you tried calling the fone when this happens? I'm interested if this is the same problem as with mine....
I've also had the touchscreen freeze out a couple of times but that's usually after an app has crashed or I've stressed the system, I find that locking then unlocking the scren brings it back to life
KitsumiMaru said:
I've also had the touchscreen freeze out a couple of times but that's usually after an app has crashed or I've stressed the system, I find that locking then unlocking the scren brings it back to life
Click to expand...
Click to collapse
I don't want to be a negative person here but mine started like that, I though it was just because the system was running too many apps or I haven't freed the ram. It's now shutting off by itself.
I hope yours don't progress to my problem.
Such a nice fone but these problems make me think otherwise.
Have u found out any solutions .
Sent from my GT-I9103 using XDA App
alister214 said:
I don't want to be a negative person here but mine started like that, I though it was just because the system was running too many apps or I haven't freed the ram. It's now shutting off by itself.
I thought ^ was one of the GB's features. shuts down rogue or non responsive apps.
@venkatraman did u try factory reset??
take a backup from CWM if you havent already and make a reset from there...
Tell me if that works...if doesnt that clear all the Ram from Task Manager
Click to expand...
Click to collapse
dragonknight945 said:
alister214 said:
I don't want to be a negative person here but mine started like that, I though it was just because the system was running too many apps or I haven't freed the ram. It's now shutting off by itself.
I thought ^ was one of the GB's features. shuts down rogue or non responsive apps.
@venkatraman did u try factory reset??
take a backup from CWM if you havent already and make a reset from there...
Tell me if that works...if doesnt that clear all the Ram from Task Manager
Click to expand...
Click to collapse
I already factory reset by pressing vol up+power then middle button. The thing is, my problem is not really freezing screen but auto shutdown.
Click to expand...
Click to collapse
Factory reset didnt help either..It works for a while and the problem repeats all over again
A phone with this much memory and dual core CPU shouldn't behave like this.
sometimes when you move your finger to the screen as close as possible without touching though...it can cause freezings.
I had the same problem. Initially the phone used to freeze and I used to remove and replace the battery again. But then the phone started crashing and it reached a point today where the phone would freeze upon booting at Samsung screen. I held the VolumeUP+Home button while booting and did a "Wipe cache" and its been working fine since.
Cheers!
Yep, it seems a common issue. Mine does the same. I haven't flashed any custom ROMs or kernel after I got it from service just to see if it was the problem. But it started shutting down by itself a couple of days ago with increasing frequency. I removed all recently added apps + juice defender and others that may be messing with the hardware with no change.
P.S. I have to take out and replace the battery to restart it, and there is always a battery drain afterwards.
Hi,
After I did a 'wipe cache' in recovery, my phone didnt crash for one full day. Now again it has started crashing at random.
Kindly note that its been 2 months since i bought the phone and there were no problems with it.. But few days back there was not power and hence my mobile got switched off due to battery drain.. And from the next day onwards this problem has started.
Any of you guys think its a battery issue? - battery calibration issue perhaps? Should i perform a 'wipe battery stats' in recovery?
Kindly advice.
Thanks.
Didn't work for me, I wiped dalvik cache and battery stats and it worked fine for a couple of days, but then i shut down again. I'm going for factory reset next.
BTW mine shuts down only when the screen is off, never while I'm using it.
@reymysterio7 do you get battery drain after?
Yeah mate. There was significant battery drain. Right now I've done a factory reset-flashed 2.3.6 austria-flashed titanium v2.1-wipe cache/dalvik cache-wipe battery stats. Keeping my fingers crossed
Sent from my GT-I9103 using XDA
UPDATE : My phone started its random shut downs again. But one thing Ive figured for sure is that it happens only when the network signal is low or fluctuating.
reymysterio7 said:
Yeah mate. There was significant battery drain. Right now I've done a factory reset-flashed 2.3.6 austria-flashed titanium v2.1-wipe cache/dalvik cache-wipe battery stats. Keeping my fingers crossed
Sent from my GT-I9103 using XDA
UPDATE : My phone started its random shut downs again. But one thing Ive figured for sure is that it happens only when the network signal is low or fluctuating.
Click to expand...
Click to collapse
ru using Go launcher or Go Contacts because when I've installed these i was also having random shut down very rare once in 2 weeks now I've removed both of them and i am not having random shut down now..
---------- Post added at 08:54 AM ---------- Previous post was at 08:50 AM ----------
Metatrone said:
Didn't work for me, I wiped dalvik cache and battery stats and it worked fine for a couple of days, but then i shut down again. I'm going for factory reset next.
BTW mine shuts down only when the screen is off, never while I'm using it.
@reymysterio7 do you get battery drain after?
Click to expand...
Click to collapse
no need to clear the dalvik cache, just clear the cache and do factor rest it may help you and check the recent application which you have installed and remove them..
mj.vikram said:
ru using Go launcher or Go Contacts because when I've installed these i was also having random shut down very rare once in 2 weeks now I've removed both of them and i am not having random shut down now..
Click to expand...
Click to collapse
Yeah i was using go launcher.. Now ive formatted everything.. including usb memory... and flashed stock firmware I9103XWKI5.. Its as good as a new 1st day phone now... Even now if it shutsdown then its definitely not a software issue..
reymysterio7 said:
Yeah i was using go launcher.. Now ive formatted everything.. including usb memory... and flashed stock firmware I9103XWKI5.. Its as good as a new 1st day phone now... Even now if it shutsdown then its definitely not a software issue..
Click to expand...
Click to collapse
It shut down again - When signal became low!! - When i rebooted, again it shutdown while connecting to network. I removed sim and booted it worked fine. Then i went outdoors and booted with sim, it did not shutdown.
It definitely not a software issue coz I had formatted EVERYTHING and the phone was as good as new. Its not battery issue coz phone does not have issues without sim inserted. Its either hardware (motherboard probably) or SIM card problem.. I'm gonna get a new sim on monday and check it.. This sucks!!!
UPDATE : I tried with other sim - it still shutdown after 10 mins I used my present sim on a S2 and it worked fine...
UPDATE - ISSUE RESOLVED : I took it to the service center, the issue was a faulty USB connector. They replaced it and the issue seems to have been resolved. For more have a look at http://forum.xda-developers.com/showthread.php?p=24263158#post24263158
Update 14/09/2012
Ok, I don't think what I had in mind helped. On 13th, I had multiple shutdown while trying to use cameras and today had multiple shutdown while on the phone to someone.
Think I will try doing something with Firmware next, now have a feel it might be the cause. I have no idea what is wrong, so just going to give with anything really. Will report back soon.
Update: 13/09/2012
After a complete drain the first time, by booting into recovery and bootloader (just want to remind everyone that this is because I can't make my phone boot). Then I left it on charging for the whole night, and I did this through wall charger NOT USB. I think I read it somewhere that they recommended this when calibrating your battery. Then the next day got 1 random shutdown, then I used it until it is completed drain again. Then followed by another full charge using wall charger. Today I have been using it for 6 hours and 21 minutes, haven't had a single problem. I don't know how not doing this would cause the phone to shutdown, but doing what I did seems to be working so far. I can actually rely on it for something now, say important phone calls.
Here was my reply to elvisypi:
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
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Original post 11/09/2012
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
shahkam said:
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
lavafire said:
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
Click to expand...
Click to collapse
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
To drain battery.. switch on wifi and bluetooth.. thn use 3g for 20 mins.. u will drain compltly
Sent from my HTC Sensation using xda premium
lavafire said:
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
Click to expand...
Click to collapse
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
shahkam said:
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
No problem, appreciate the help :good:
elvisypi said:
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
Click to expand...
Click to collapse
Thanks for the tip, but tbh if i know all that I don't really need to be asking anyone. For example, if it is a ROM problem, i just change ROM. The problem is that I don't know the cause and it seems to be everything and anything, it will shut down at different length of time, sometimes when it just starts, others 30 seconds after boot has completed. I am not looking for a solution, I am more wondering what everyone else has experienced when they say they have random reboots or shutdown, because after tones of research no one has provided anything that fixes my problem.
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
prgab said:
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
Click to expand...
Click to collapse
I experienced exactly what you experienced, when i flash a new ROM it is ok for a while. Then just gets to the stage where it happens again. I also tried almost every single ROM I could find, only sense 4 seemed to help but still didn't solve this problem completely.
Thanks for the help, really useful. If what I am trying now doesn't work then what you suggested will definably be my next hope. Cheers!
Edit: I know what you mean, if it works that back cover is not coming off.
same as you
I experience now typically the same problem as yours.
Did changing firmware helped? And how to do this?
Hi All,
I'm facing a weird issue with my phone from more than 2 months and it has reached a frustrated level now. It used to shut off at levels like 15%, sometimes between 15-25%. But nowadays, it shuts down automatically at 40-60% and that is really unreliable. So, i wanted to check if there are other people facing the same issue or is it only my device. Please share your views, any possible solutions, possible reasons, and if applicable, similar experiences.
thanks for the info, i got my oneplus one back in 2013, hopefully it will not shutdown after a while. i have not found such problem and hope i will not in the future as i want to have the phone for at least 5 years
karthics4 said:
thanks for the info, i got my oneplus one back in 2013, hopefully it will not shutdown after a while. i have not found such problem and hope i will not in the future as i want to have the phone for at least 5 years
Click to expand...
Click to collapse
Well i do hope you won't face any issues with your phone. But this is totally weird. This is making my phone unreliable for me.
Sent from OnePlus One
abhibnl said:
Hi All,
I'm facing a weird issue with my phone from more than 2 months and it has reached a frustrated level now. It used to shut off at levels like 15%, sometimes between 15-25%. But nowadays, it shuts down automatically at 40-60% and that is really unreliable. So, i wanted to check if there are other people facing the same issue or is it only my device. Please share your views, any possible solutions, possible reasons, and if applicable, similar experiences.
Click to expand...
Click to collapse
Clear all data from recovery and reflash system with fastboot images. http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
kushal.purkar said:
Clear all data from recovery and reflash system with fastboot images. http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
If you won't mind asking, how actually will that help with this issue? I'm just curious to know
abhibnl said:
If you won't mind asking, how actually will that help with this issue? I'm just curious to know
Click to expand...
Click to collapse
I had the same issue after I updated to MM and recently after latest update also. I had to do the same thing. Reason behind that was xposed was incompatible. But as I flashed everything. (/system/data too ) now its working fine
kushal.purkar said:
I had the same issue after I updated to MM and recently after latest update also. I had to do the same thing. Reason behind that was xposed was incompatible. But as I flashed everything. (/system/data too ) now its working fine
Click to expand...
Click to collapse
Thanks for the details. Unfortunately, i would need some time to perform this as i barely get time to flash roms. Thanks again!
Sent from OnePlus One
Dude... just get a new battery...
Traace said:
Dude... just get a new battery...
Click to expand...
Click to collapse
Just the answer i was looking for [emoji106] [emoji106]
Sent from OnePlus One
abhibnl said:
Well i do hope you won't face any issues with your phone. But this is totally weird. This is making my phone unreliable for me.
Sent from OnePlus One
Click to expand...
Click to collapse
thanks so much, bought it after my nexus4 died which im still sad about because its one of my 1st real android phones after having a contract android phone.
As an update, i kept my phone on charge for straight 4-5 hours. and now it shuts down after 20-25%. Definitely an improvement. But still it's a mystery why does it show this bug in the first place.
Umm, how has no one mentioned maybe trying battery calibration!? Seems like a fairly obvious first step here to take before swapping out for a new battery.. Plug the phone in and let it charge entirely. Even at 100% in Settings > Battery it will still show "100% - Charging on AC" (or USB whatever you've got connected)
You need to wait for that to turn into "100% - Charged." Then, calibrate using any battery calibration app from the playstore, ( I use this one )
After it charges to 100% - Charged, hit "calibrate" in the app, disconnect the charger, and let it drain entirely. You might find it dying out before 0% once again, but this hopefully should have been the last time. Plug the phone in and switch it on as soon as you can while it starts to charge. Let it charge uninterruptedly to 100% - Charged, again.
Not saying this might solve it 100% but it is an option to try.
GuitarGuy96 said:
Umm, how has no one mentioned maybe trying battery calibration!?[emoji14]Seems like a fairly obvious first step here to take before swapping out for a new battery.. Plug the phone in and let it charge entirely. Even at 100% in Settings > Battery it will still show "100% - Charging on AC" (or USB whatever you've got connected)
You need to wait for that to turn into "100% - Charged." Then, calibrate using any battery calibration app from the playstore, ( I use this one )
After it charges to 100% - Charged, hit "calibrate" in the app, disconnect the charger, and let it drain entirely. You might find it dying out before 0% once again, but this hopefully should have been the last time. Plug the phone in and switch it on as soon as you can while it starts to charge. Let it charge uninterruptedly to 100% - Charged, again.
Not saying this might solve it 100% but it is an option to try.
Click to expand...
Click to collapse
Well already tried and i may sound a bit silly, but studies have proved that battery calibration is a myth. Android automatically cleans the batterystats.bin file after every single full charge. Rest assured, i have already done that with no avail.
Sent from OnePlus One
I had the same problem, phone was switching off @ 40% and at times @35%. Battery calibration certainly helped. No more problems now. Works well if the phone is rooted.
Hello Note Edge user...i have seen in some threads that post 6.0 upgrade many users are facing reboots issue @ 30% (some where around) battery level and some not facing even @10% ...Hence i have created this thread so that they can help us in any way... Its an request to non rebot user to provide their firmware version details so that we can try it out..
Also anyone can suggest whether there is any way to overcome this.
Thanks in advance..
mujaid714 said:
Hello Note Edge user...i have seen in some threads that post 6.0 upgrade many users are facing reboots issue @ 30% (some where around) battery level and some not facing even @10% ...Hence i have created this thread so that they can help us in any way... Its an request to non rebot user to provide their firmware version details so that we can try it out..
Also anyone can suggest whether there is any way to overcome this.
Thanks in advance..
Click to expand...
Click to collapse
Hey man, sorry to hear that you are also facing the same problem Can you share some specifics?
- Have you ever rooted your phone?
- Does your phone shut down within seconds of opening snapchat, regardless of the current battery level?
- Have you experienced totally unstable performance, like sudden battery level drops of 20-30%?
- Have you tried going back to a lower firmware?
- Have you tried removing the SD card, if any?
Let's work together to understand our problem better and hope for a solution
zsmalik1 said:
Hey man, sorry to hear that you are also facing the same problem Can you share some specifics?
- Have you ever rooted your phone?
- Does your phone shut down within seconds of opening snapchat, regardless of the current battery level?
- Have you experienced totally unstable performance, like sudden battery level drops of 20-30%?
- Have you tried going back to a lower firmware?
- Have you tried removing the SD card, if any?
Let's work together to understand our problem better and hope for a solution
Click to expand...
Click to collapse
hey bro thanks for ur response....
Here are my answer
1. Currently not rooted as on fresh firmware 5.1.1
2.no.. battery level dropping is normal...it also never drops after reboot too... But some time from 40 to 14 then battery low warning and shut down.....and some time it automatically reboot...only samsung logo appear again reboot.and i dont usw snapchat.
3.i faced this issue in 6.0 so i lowered it to 5.1.1 but still same..
4.no i havet tried removing sd card...i have 64gb sd card installed.
Over all i think its firmware problem...hence waiting for reply from edge users as some are not facing.
Hope i have answered ur query. We will work and get out a solution.
mujaid714 said:
hey bro thanks for ur response....
Here are my answer
1. Currently not rooted as on fresh firmware 5.1.1
2.no.. battery level dropping is normal...it also never drops after reboot too... But some time from 40 to 14 then battery low warning and shut down.....and some time it automatically reboot...only samsung logo appear again reboot.and i dont usw snapchat.
3.i faced this issue in 6.0 so i lowered it to 5.1.1 but still same..
4.no i havet tried removing sd card...i have 64gb sd card installed.
Over all i think its firmware problem...hence waiting for reply from edge users as some are not facing.
Hope i have answered ur query. We will work and get out a solution.
Click to expand...
Click to collapse
Hey man,
So,
Couple of things about my problem so that we can maybe point out similarities and maybe a common cause.
- I had my phone rooted the first time the problem appeared (android 4.4.4)
- I updated my phone to Lollipop, and that's when i first started getting hints of this problem
- At first i thought, it was a charging issue. but it started happening more and more often.
- now, it pretty much happens everyday and is making my life miserable.
- I started to notice that my battery roughly dies around 37%. From what i've read online, this battery level can be different from person to person.
- From the moment it dies, it restarts itself and goes into a bootloop.
- The moment i plug it back in, it show a battery level of 0%.
- And then, within a few minutes, the battery level goes back to where it initially was when it first died.
- My battery discharge was really turbulent, the whole graph was a mess. I would see sharp drop till I would reach the dreaded 30% area.
- I noticed that right after I enter snapchat, it takes about 3-5 seconds for the reboot to happen. This happens regardless of the battery level as it has once happened to me at about 80% battery.
- The best thing that ever happened to me was when i first took out my SD card. It was 64 GB samsung sd card so i thought it would really mesh together well. I never thought about it being a possible cause. Boy was i wrong, turns out my battery performance almost returned to normal. Got to about 75% after 9 hours. No snapchat but again around the 11 hour mark. I launched chrome and the BAM, it happened again :'(
- I decided to unroot and return to 4.4.4 thinking that a custom kernel was the problem.
- Still No Luck
I have read many places online that it maybe an issue with the battery. But, I refuse to believe that is the issue. i have also tried another battery. although i think it may have been fake. Haven't tried a replacement OEM battery yet.
I would suggest a few things you can do:
- For starters take a screenshot of your current battery usage charts and then once the problem happens, remove the SD card and charge your phone while powered off and report back with another screenshot so that we can compare and see if removing the SD card has had any positive effect.
- Please clarify if you have ever rooted? sorry I was unable to fully understand from your answer.
Dear Note edge users (the ones with normally performing batteries),
Please Chime in and help us.
This phone is a special phone for all of us and we are only a small community privileged enough to have it. We should help each other out.
Best,
Zee
Hi
i tried everything still was a lot of lags and reboots.....
i install WAKE LOCK-CPU awake application from Play store
Settings :
check :ulimited time , Phone start , Display off ..
and activate.
No reboots and lags works perfect.
zsmalik1 said:
Hey man,
So,
Couple of things about my problem so that we can maybe point out similarities and maybe a common cause.
- I had my phone rooted the first time the problem appeared (android 4.4.4)
- I updated my phone to Lollipop, and that's when i first started getting hints of this problem
- At first i thought, it was a charging issue. but it started happening more and more often.
- now, it pretty much happens everyday and is making my life miserable.
- I started to notice that my battery roughly dies around 37%. From what i've read online, this battery level can be different from person to person.
- From the moment it dies, it restarts itself and goes into a bootloop.
- The moment i plug it back in, it show a battery level of 0%.
- And then, within a few minutes, the battery level goes back to where it initially was when it first died.
- My battery discharge was really turbulent, the whole graph was a mess. I would see sharp drop till I would reach the dreaded 30% area.
- I noticed that right after I enter snapchat, it takes about 3-5 seconds for the reboot to happen. This happens regardless of the battery level as it has once happened to me at about 80% battery.
- The best thing that ever happened to me was when i first took out my SD card. It was 64 GB samsung sd card so i thought it would really mesh together well. I never thought about it being a possible cause. Boy was i wrong, turns out my battery performance almost returned to normal. Got to about 75% after 9 hours. No snapchat but again around the 11 hour mark. I launched chrome and the BAM, it happened again :'(
- I decided to unroot and return to 4.4.4 thinking that a custom kernel was the problem.
- Still No Luck
I have read many places online that it maybe an issue with the battery. But, I refuse to believe that is the issue. i have also tried another battery. although i think it may have been fake. Haven't tried a replacement OEM battery yet.
I would suggest a few things you can do:
- For starters take a screenshot of your current battery usage charts and then once the problem happens, remove the SD card and charge your phone while powered off and report back with another screenshot so that we can compare and see if removing the SD card has had any positive effect.
- Please clarify if you have ever rooted? sorry I was unable to fully understand from your answer.
Dear Note edge users (the ones with normally performing batteries),
Please Chime in and help us.
This phone is a special phone for all of us and we are only a small community privileged enough to have it. We should help each other out.
Best,
Zee
Click to expand...
Click to collapse
Yup bro i will try out your suggestion.....i was rooted on 6.0 but not now i downgraded to 5.1.1 to check what actual problem is but..still no luck...
Can u tell ur model no and firmware version....and currently rom in use.
zpie19 said:
Hi
i tried everything still was a lot of lags and reboots.....
i install WAKE LOCK-CPU awake application from Play store
Settings :
check :ulimited time , Phone start , Display off ..
and activate.
No reboots and lags works perfect.
Click to expand...
Click to collapse
Do u mean by installing this ur battery last upto 0%. Without reboots / bootloop....
Can u confirm ur model no and firmware version.
Guys after a lot of search found something to save much more battery life, worked for me, give a try:
1,open dialer and dial *#0228#
2,after dialing *#0228# the battery status menu will popup.
3,hit ( quick start ) at bottom of the screen in red color
4,hit ( yes ) and go to settings/battery and disable fast charging for 1 charge only.
5,power off the phone and charge to 100%.
6,turn on the phone and if it shows 97,98,99 plug in charger again and charge to 100%.
7,once it charge to 100% unplug charger and this will create new battery calibration status automatically.now you can enable fast charge again.
8, Next go to play store and download wakelock power app and install it. Open the app and hit (PARTIAL WAKE LOCK) as in screenshot below.
This app will help the cpu to run much more efficient and smoother and also prevent device from over heating and this app does not require root access.
Download wakelock power app link below.
https://play.google.com/store/apps/d...u.thedarken.wl
THIS METOHOD WORKS ONLY WITH STOCK OFFICIAL FIRMWARE IF YOU ARE RUNNING AOSP ROMS/CYANOGENMOD ROMS/NOTE7 ROMS/S7EDGE ROMS/ OR OTHER PORTED ROMS DIALING *#0228# MAY NOT WORK. (SOME PORTS COULD WORK LIKE Dr. KetanRom, EnhancedRom, RamRom.)
HIT THANKS IF THIS WORKS FOR YOU
mujaid714 said:
Do u mean by installing this ur battery last upto 0%. Without reboots / bootloop....
Can u confirm ur model no and firmware version.
Click to expand...
Click to collapse
Everything works Perfect now.
Model SM-N915FY , Android 6.01 PDA N915FYXXS1DQA2 code XEO
zpie19 said:
Everything works Perfect now.
Model SM-N915FY , Android 6.01 PDA N915FYXXS1DQA2 code XEO
Click to expand...
Click to collapse
Can this firmware be flashed on n915f.....pleas confirm.
mujaid714 said:
Can this firmware be flashed on n915f.....pleas confirm.
Click to expand...
Click to collapse
find good for you :
https://www.sammobile.com/firmwares/database/SM-N915F/
Come on edge user....please reply....we need to find out the solution
mujaid714 said:
Come on edge user....please reply....we need to find out the solution
Click to expand...
Click to collapse
My bad brother. I was away from the computer for a bit.
Sorry for the late reply
My model number is SM-N915F
My most recent ROM that is flashed is the stock samsung 4.4.4 TouchWiz:
KSA-N915FXXU1ANL6
Gentlemen, zpie19 & ufukan
Thanks a mil for your suggestions and replies, we definitely try your suggestions asap and report back here...
Btw, im glad your phone problems have been sorted out
Hopefully mine and mujaid714s get sorted out as well
Best,
Zee
zpie19 said:
Hi
i tried everything still was a lot of lags and reboots.....
i install WAKE LOCK-CPU awake application from Play store
Settings :
check :ulimited time , Phone start , Display off ..
and activate.
No reboots and lags works perfect.
Click to expand...
Click to collapse
What do I do after installing wake lock?
Sent from my SM-N915V using XDA-Developers Legacy app
Open Cpu awake app ...
Check :unlimited time , phone start , display off, and activate
Restart Phone
zpie19 said:
Open Cpu awake app ...
Check :unlimited time , phone start , display off, and activate
Restart Phone
Click to expand...
Click to collapse
I don't have those options??? Any ideas?
Sent from my SM-N915V using XDA-Developers Legacy app
https://www.dropbox.com/s/lh8f1mmfl9wbkw2/IMG-20170223-WA0000.jpg?dl=0
zpie19 said:
https://www.dropbox.com/s/lh8f1mmfl9wbkw2/IMG-20170223-WA0000.jpg?dl=0
Click to expand...
Click to collapse
Thanks for the help,I appreciate it but unfortunately it's still restarting and getting stuck in a boot loop and this continues until I plug my phone in. This battery is only 8 months old. And this problem didn't start until the last security update. It's getting worse every day. It started happening at 80%, now when my phone gets to 98% it goes into this boot loop. I have the Verizon version. Maybe I'll try a factory reset
Sent from my SM-N915V using XDA-Developers Legacy app
kieso said:
And this problem didn't start until the last security update. It's getting worse every day. It started happening at 80%, now when my phone gets to 98% it goes into this boot loop. I have the Verizon version. Maybe I'll try a factory reset
Click to expand...
Click to collapse
Now you're getting somewhere,from the sounds of it.
It almost sounds like the security system in the phone is seeing something it doesn't like on startup and doing a reboot to try and purge it.
I really hate Samsung's built in security.
Last few days I've experienced sleep of death. My phone has shut down by itself from standby for 2 times in 3 days. The phone is stock, bootloader locked, running on Oxygen OS 5.1.9. Does anyone have this problem?
bpodnar said:
Last few days I've experienced sleep of death. My phone has shut down by itself from standby for 2 times in 3 days. The phone is stock, bootloader locked, running on Oxygen OS 5.1.9. Does anyone have this problem?
Click to expand...
Click to collapse
No i don't have this problem format your phone or reinstall your os.
nope, thank god i dont have this on my oneplus but i had it on my galaxy s7 so i understand its a pain
bpodnar said:
Last few days I've experienced sleep of death. My phone has shut down by itself from standby for 2 times in 3 days. The phone is stock, bootloader locked, running on Oxygen OS 5.1.9. Does anyone have this problem?
Click to expand...
Click to collapse
What are you doing when it shuts down?
First time when I noticed that phone is off I press power button few times and hold it and desktop showed up. Today I was holding power button and the phone booted from the begining.
bpodnar said:
First time when I noticed that phone is off I press power button few times and hold it and desktop showed up. Today I was holding power button and the phone booted from the begining.
Click to expand...
Click to collapse
Well if your looking for help you need to give more details than "it just turns off". What's the battery level? Where you using it? Was it in your pocket? Are you running the latest version of Oxygen OS? Does it happen when it's plugged in? Have you tried to factory reset it?
battery was 80%, phone was on the table, running Oxygen 5.1.9, not happening when plugged in, didnt try factory reset, bootloader is locked, no root.
So... there are some plausible reasons, because your phone doesn't shut off when plugged in:
The battery simply is faulty and you have to send your phone back.
Something runs in the background, and makes you just believe, the phone shut off. Would explain the long holding power button procedure (simply shuts off the phone the hard way and reboots it).
An app is really draining your battery that fast. Bitcoin mining perhaps. Not that good explanation, because you were at 80% you said.
I'd go for #2. Check your apps - maybe there's one, causing this.
I go with uninstalling few apps I suspect causing this behaviour so we'll see what happens next.
Your not alone and this is definitely not so simple as a "faulty battery" .its something in the kernel causing panic and its happening only to certain chipset revisions .we need to open a ticket on oneplus
Got something similar today. 5.1. 9 unlocked and rooted, battery around 70%, same place, time, location etc like almost everyday). During conversations in Messenger and WhatsApp screen went black. I pressed power and I've seen keyboard to input pin with comment that pin have to be inserted after restart (normal behavior after reboot anyway), this reboot took maybe 2 seconds. But screen hasn't responsed for my attempt to input pin. I couldn't do anything). Hard reset (with holding power) solved problem.
OnePlus 6 @ Tapatalk
Do you think it is issue which can be reason to claim warranty and send the device back to get a new one?
bpodnar said:
Do you think it is issue which can be reason to claim warranty and send the device back to get a new one?
Click to expand...
Click to collapse
If you haven't modified your device (root, twrp, etc) in any way then it's absolutely a reason for a warranty claim.
Device isnt rooted or BL unlocked, all is stock. I will contact Oneplus support service if device goes off by itself again. I've installed latest software update 5.1.11 and all fine for last 2 days, lets hope it will stay like that.
bpodnar said:
Do you think it is issue which can be reason to claim warranty and send the device back to get a new one?
Click to expand...
Click to collapse
No idea, rooted stock here, but happen only once on previous version on OOS. I will contact OP when it happen again.
OnePlus 6 @ Tapatalk
I sent my device back for replacement .definitely a device side issue for me .5.1.11 no good on my end
varund7726 said:
I sent my device back for replacement .definitely a device side issue for me .5.1.11 no good on my end
Click to expand...
Click to collapse
you were on 5.1.11 when it happened?
virtyx said:
you were on 5.1.11 when it happened?
Click to expand...
Click to collapse
Both 5.1.9 & 5.1.11
Yes, I've had this too. Screen goes black and phone dies.
Hmm somethimes fingerprint or face unlock dosent work, and i have to enter password. I think mine reboot somethimes, but haven't caut it in action yet.