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[Q] My phone keeps turning off.

My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.

Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Click to expand...
Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,

I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks

tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................

i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe

I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.

Try a new battery

My battery's only 6 months old!?

Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months

Mains said:
Mine had 2 months
Click to expand...
Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?

My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?

Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.

I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.

That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App

It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.

Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01

2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?

i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.

If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.

I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.

[Q] Phone restarts randomly

Hi! Sorry if this was posted in the wrong forum, im new here :laugh:
I installed Fallout V 4.3.0 on my HTC DS and everything was working fine. But then suddenly my phone started to restart randomly. 1-2 minutes after booting it restarts again. If i take out the battery, wait 1 minute, and the put i back in the phone starts automatically again. Then another 1-2 minutes before restart loop.
This does not happen when the charger is plugged in. First thing i thought was a battery-issue, but this happened after flashing a ROM, so?
The phone was working fine on Fallout V 4.0.0, problem occured when updating.
-I wiped everything before installing the ROM.
-Have tried to reinstall Fallout, same problem
-Have tried to install Endimyon, same problem.
Information about the phone:
Current ROM: [Endymion V3.5|Sense 3.5|GB 2.3.5][kernel V2.2|ControlCenter]
Hboot: 6.98.1002
Radio: Default
S-off
Would appreciate some help, as my phone is useless atm! :crying:

Hello,
Maybe this should be posted in the Fallout thread (however you have to make 10 posts before being able to post in the dev section...). Up to the moderators to move your thread or not
I have had some similar issues after flashing Fallout, except my phone didnt reboot but it just went off a couple of minutes after i tuned it on. Although this just seemed to happen once. After I turned it on again, everything ok until I charged it to 100%, turned it on again - and same issue.
I then flashed CM9, same issue.
I read somewhere that it might be a charge level display issue : when you plug the phone in charge and unplug it right away, battery indicator will say it is charged to 100% - while obviously it is not...
Hope that will help you.

nuts77 said:
Hello,
Maybe this should be posted in the Fallout thread (however you have to make 10 posts before being able to post in the dev section...). Up to the moderators to move your thread or not
I have had some similar issues after flashing Fallout, except my phone didnt reboot but it just went off a couple of minutes after i tuned it on. Although this just seemed to happen once. After I turned it on again, everything ok until I charged it to 100%, turned it on again - and same issue.
I then flashed CM9, same issue.
I read somewhere that it might be a charge level display issue : when you plug the phone in charge and unplug it right away, battery indicator will say it is charged to 100% - while obviously it is not...
Hope that will help you.
Click to expand...
Click to collapse
Thanks for replying! Was going to post in the dev section indeed, but i dont have 10 posts... But i found out, if i turn on "screen always on" setting, the phone does not restart. Hmm...

superlorre said:
Thanks for replying! Was going to post in the dev section indeed, but i dont have 10 posts... But i found out, if i turn on "screen always on" setting, the phone does not restart. Hmm...
Click to expand...
Click to collapse
have you try a reflash

zerokoolmyth said:
have you try a reflash
Click to expand...
Click to collapse
Yes. Do you think buying a new battery will do the trick?

Time for the really stupid question - but it is the old one and has been a problem for many people (including me).
Have you tried to insert a piece of paper, folded so it is 3 or 4 sheets thick, in between the battery and the back of the phone when you insert it? There is a manufacturing tolerance which can cause the battery to move and lose connection to the contacts sometimes.
It's probably not the solution for you, but it's a damn sight cheaper than buying a new battery immediately.

SimonTS said:
Time for the really stupid question - but it is the old one and has been a problem for many people (including me).
Have you tried to insert a piece of paper, folded so it is 3 or 4 sheets thick, in between the battery and the back of the phone when you insert it? There is a manufacturing tolerance which can cause the battery to move and lose connection to the contacts sometimes.
It's probably not the solution for you, but it's a damn sight cheaper than buying a new battery immediately.
Click to expand...
Click to collapse
Thanks for answering, but i've tried that... The weird thing is that if i turn on the setting "screen always on", the phone does not restart. Or if the charger is plugged in. It only restarts some seconds after the screen goes black (inactivity) or if i press the power button.

Sadly I don't have an answer for you, however, I wanted to recommend that you avoid taking your battery out as that can cause damage to the emmc chip and thus brick your phone
Sent from my Desire S using xda app-developers app

mzr92 said:
Sadly I don't have an answer for you, however, I wanted to recommend that you avoid taking your battery out as that can cause damage to the emmc chip and thus brick your phone
Sent from my Desire S using xda app-developers app
Click to expand...
Click to collapse
Thanks for the warning, but i really dont care about the emmc chip now You see, if the battery is in the phone starts itself automatically...

I would have to say it's the rom. Did you back it up?
Sent from my Nexus S 4G using Tapatalk 2

PROPAIN2112 said:
I would have to say it's the rom. Did you back it up?
Sent from my Nexus S 4G using Tapatalk 2
Click to expand...
Click to collapse
Have wiped everything, reflashed Fallout ROM, didnt work. Wiped everything, restored NANDROID backup to Endimyon, didnt work either...

superlorre said:
Thanks for answering, but i've tried that... The weird thing is that if i turn on the setting "screen always on", the phone does not restart. Or if the charger is plugged in. It only restarts some seconds after the screen goes black (inactivity) or if i press the power button.
Click to expand...
Click to collapse
Don't worry about the eMMC chip that the other poster mentioned - the problem is not caused by removing your battery - it is caused by not removing it properly, or by removing and reconnecting it quickly which means there is still residual charge when it reconnects.
Given the more detailed description, I assume you have a custom ROM running? If so then try two things
1) Try to decrease the under-voltage settings by 50mV
2) Increase the minimum CPU speed.
It sounds like the phone is going to sleep, but is slowed down too much and a reboot is forced.
Sent from using the power of my mind.

SimonTS said:
Don't worry about the eMMC chip that the other poster mentioned - the problem is not caused by removing your battery - it is caused by not removing it properly, or by removing and reconnecting it quickly which means there is still residual charge when it reconnects.
Given the more detailed description, I assume you have a custom ROM running? If so then try two things
1) Try to decrease the under-voltage settings by 50mV
2) Increase the minimum CPU speed.
It sounds like the phone is going to sleep, but is slowed down too much and a reboot is forced.
Sent from using the power of my mind.
Click to expand...
Click to collapse
Tried your suggestion, but no luck. Will buying a new battery give me any chance?

It might do. I would be tempted to find a phone shop and ask them if you can test your phone with a battery from them before buying it though - just in case it is something else causing this.
Sent from <redacted in the interests of global security> using the power of my mind.

Hy Guys!
My DS is doing the same thing after I istalled the ICE DS 5.1. Funny thing is it started only after 1 day. It was working perfectly until it restarted after pressing the power button. I've tried different ROMs (CM 7.2; Fallout 5) but it happend almost instantly. Also tried the CPU voltage, no result.
I'm curious superlorre if the new battery did the trick?
Or is there a thread I missed where the problem got solved?
Thanks in advance.

Awkward freezes

I found those sudden reboots happening on my device, XT1033 with ART unrooted running the single sim firmware. Everything was fine for a long time, but the last weeks its been happening. It simply freezes, no matter doing what going into a point that when I press the power/lock, the screen won't even turn itself back on, forcing myself to force-reboot in order to work again. I also notice that when it happens, the device has a downfall in the battery graph even tho not much was consumed and even losing a couple minutes on the screentime. I will embed a photo.
Maybe switching back to Dalvik fixes it? Or something else is the issue? I got no "weird" apps installed. Suggestions?

Nobody?

Before to think if it's a battery problem you have tried to switch to dalvik and see what happens on long time?

denzel09 said:
Before to think if it's a battery problem you have tried to switch to dalvik and see what happens on long time?
Click to expand...
Click to collapse
Not exactly, mainly because it never happened before. I am using ART since it updated to KK, started recently only.

rogeriorp said:
Not exactly, mainly because it never happened before. I am using ART since it updated to KK, started recently only.
Click to expand...
Click to collapse
Can you grab logcat log? Maybe it can say something when it happens.
The best way to do this is by Eclipse -> CatLog viewer. You won`t loose log messages when device will be rebooted.
Did you try wiping cache / dalvik ? System will rebuild everything so you won`t loose your data and it can fix your problem.
Cheers,

fabus said:
Can you grab logcat log? Maybe it can say something when it happens.
The best way to do this is by Eclipse -> CatLog viewer. You won`t loose log messages when device will be rebooted.
Did you try wiping cache / dalvik ? System will rebuild everything so you won`t loose your data and it can fix your problem.
Cheers,
Click to expand...
Click to collapse
I did only wipe cache partition before, never the dalvik. I might give it a try the next time it happens.
Also, to catch a logcat requires root? If so I can't grab one.

rogeriorp said:
I did only wipe cache partition before, never the dalvik. I might give it a try the next time it happens.
Also, to catch a logcat requires root? If so I can't grab one.
Click to expand...
Click to collapse
Try catlog, i don't remember if need root honestly

Alright, got the guidances. Thank you both for the help, will leave some feedback later on.

An update: it happened twice in a row just now. Switched back to Dalvik just in case. Will keep this one post updated to not spam.

rogeriorp said:
I found those sudden reboots happening on my device, XT1033 with ART unrooted running the single sim firmware. Everything was fine for a long time, but the last weeks its been happening. It simply freezes, no matter doing what going into a point that when I press the power/lock, the screen won't even turn itself back on, forcing myself to force-reboot in order to work again. I also notice that when it happens, the device has a downfall in the battery graph even tho not much was consumed and even losing a couple minutes on the screentime. I will embed a photo.
Maybe switching back to Dalvik fixes it? Or something else is the issue? I got no "weird" apps installed. Suggestions?
Click to expand...
Click to collapse
I just unlocked, rooted, flashed recovery and custom ROM on a refurb unit. I had kinda the same issue with this phone out the box stock. Mine will work perfect as long as its plugged in to either PC or wall charger. Once unplugged, pushing power to wake causes screen to shutoff after a few seconds or freeze, then reboot. Doesn't seem to be software related, as a clean install of pacman did nothing different. Touchscreen gets very unresponsive, also causing reboots.
sent from my Gs3

rogeriorp said:
An update: it happened twice in a row just now. Switched back to Dalvik just in case. Will keep this one post updated to not spam.
Click to expand...
Click to collapse
- LogCat requires root to see system messages, otherwise you will see only high layer user messages.
- I tryied ART and didn`t have such issue, just came back to Dalvik because I noticed that ART uses more cache (which impacts overall virtual SD capacity) and didn`t see any improvement in performance.
@joeyhdownsouth - could you give us logcat / dmesg log on some share? It seems you have some issues while charging. It can be causes either by wrong charger (too high/low current, but moto should control it) or maybe some app causes this when you unplugs usb cable.
Anyway - without log we cannot say anything.
Cheers,

I have this phone for 4 months already, its weird it happens out of no where tbh. Switched back to Dalvik yesterday and no issue yet, switching runtimes compile them all over again right?

rogeriorp said:
I have this phone for 4 months already, its weird it happens out of no where tbh. Switched back to Dalvik yesterday and no issue yet, switching runtimes compile them all over again right?
Click to expand...
Click to collapse
yes, you should see "Updating Android" with application number every time you switch DALVIK<->ART.
Cheers,

fabus said:
- LogCat requires root to see system messages, otherwise you will see only high layer user messages.
- I tryied ART and didn`t have such issue, just came back to Dalvik because I noticed that ART uses more cache (which impacts overall virtual SD capacity) and didn`t see any improvement in performance.
@joeyhdownsouth - could you give us logcat / dmesg log on some share? It seems you have some issues while charging. It can be causes either by wrong charger (too high/low current, but moto should control it) or maybe some app causes this when you unplugs usb cable.
Anyway - without log we cannot say anything.
Cheers,
Click to expand...
Click to collapse
Waiting on Motorola charger to come in, then if no change, I'll pull a logcat.
sent from my Gs3

I also experienced the last 3 days complete freezes. No idea what was going on...
Unfortunately I couldn't pull any log messages from the phone by that time. Half an hour later it just responded normally... Didn't see if it rebooted in between or what exactly happened

Just a heads up: going back to Dalvik got me rid off those freezes. Something on ART was messed up.

rogeriorp said:
Just a heads up: going back to Dalvik got me rid off those freezes. Something on ART was messed up.
Click to expand...
Click to collapse
I never even checked to see which one it was using when I first got it.
sent from my Gs3

joeyhdownsouth said:
I never even checked to see which one it was using when I first got it.
sent from my Gs3
Click to expand...
Click to collapse
By deault it is Dalvik. If you have new phone so it will be Dalvik.
Did you said two posts before that you were using some 3rd party charger (not Motorola cable)?
Funny, but yesterday I had similar issues with freezes and random reboots. I was using some cable taken from Friend (not Motorola) and weird things started to happening:
- It was indicated on a screen that phone is charging (probably discovered usb cable plugged it), but it was discharging faster and started rebooting (because it reached below 1% battery state) and after some reboots battery was so discharged that phone couldn`t come up.
This usb cable was attached all the time to my phone and a computer.
- Next I connected phone to my reglar charger for night (from Zte Tablet, but really good and charges fast, never had issues with it) and it was fully charged.
On the morning I played music for 15 minutes by loudspeaker and then put phone into my pocket for 10 minutes (walk to take a bus).
When I took my phone back into my hand battery was dropped to 1%! (from over 95% to 1% in 10 minutes), but phone didn`t shut down.
This 1% remain for couple of hours (something like 2-3) without shutting phone down.
I took another charger and connected to it again - phone was charged to 100% in less than 30 min (usually takes up to 3hrs) and now works like before (no huge and weird battery drain).
Btw. I`m on faux kernel 007m.
Weird... looks like moto g doesn't like be connected to a PC by other cable than Motorola

Is my phone dead?

Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks

spiritblastt said:
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
Click to expand...
Click to collapse
looked here? http://forum.xda-developers.com/galaxy-s3
Sent from my KFFOWI using Tapatalk

If you're sure it's not a battery problem, and you've run a battery calibration after backup, factory reset, and restore, just to be completely positive, you might want to see if it is a power button issue. The internals of the button get stuck every so often, and I found that when it was usable, I still got huge battery drain, and sometimes turning off and on by itself. There was a place near me that fixed the button on my S4 mini for $15, worked just like new.
I found that the phone was losing battery when when turned off, try leaving it off overnight and if it drains, it's probably an issue with the button.
If it's just a software problem, then that won't help. What does the OS say is using the battery? Maybe check for wakelocks with a battery saving app, I'm sure someone could recommend something

Cortmarshall said:
If you're sure it's not a battery problem, and you've run a battery calibration after backup, factory reset, and restore, just to be completely positive, you might want to see if it is a power button issue. The internals of the button get stuck every so often, and I found that when it was usable, I still got huge battery drain, and sometimes turning off and on by itself. There was a place near me that fixed the button on my S4 mini for $15, worked just like new.
I found that the phone was losing battery when when turned off, try leaving it off overnight and if it drains, it's probably an issue with the button.
If it's just a software problem, then that won't help. What does the OS say is using the battery? Maybe check for wakelocks with a battery saving app, I'm sure someone could recommend something
Click to expand...
Click to collapse
I Just played around with the power button because there was some dust and removed the battery and tried cleaning the metal things. I tried it today and it did not shut down once, i will see how it goes.. :good:

spiritblastt said:
Hello, I am using galaxy S3 stock rom and my phone keeps shutting down/rebooting when I am using it. Sometimes I let it charge and 20 minutes later it turns off and I have to try many times to boot it. Many times I let my phone on airplane mode at night at 53% battery and It drains completely. I tried other batteries but still the same thing. Did anyone ever experience this?
Thanks
Click to expand...
Click to collapse
I had a problem which was similar to this but the phone I got is LYF Flame 7.
My phone was automatically shutting down a few minutes after the device is locked, I investigated every setting to check whether anything like auto shutting down or sleep or something was enabled , but every settings were okay but the problem continued.
When I bought this phone, I was disabled a lot of useless stock apps . I re-enabled all these apps to their default and then the problem is solved.
So you just try reverting your apps to their default,if you have tried to disabled it.
Clear its Cache and Misc
Also try a factory reset and try to boot the phone without any SIM cards and SD card.
In my knowledge , I think , the problem of your phone is software related and hardware is okay.
And keep investigating in S3 threads.

mate 9 login lag and screen freeze

have any one experienced similar issues? lately my mate 9 is been acting up while unlocking the phone, it gets unresponsive for a while and then goes back to normal, sometimes gets unlocked but touchscreen is not responding for 10-15 secs then goes into unlock mode and after unlock it is working fine.
not sure if this is because of recent FW upgrade to B225 or something else.
hope is not a sign that it will fail in the near future!!!

ilbambino said:
have any one experienced similar issues? lately my mate 9 is been acting up while unlocking the phone, it gets unresponsive for a while and then goes back to normal, sometimes gets unlocked but touchscreen is not responding for 10-15 secs then goes into unlock mode and after unlock it is working fine.
Click to expand...
Click to collapse
Same here.

tboy2000 said:
Same here.
Click to expand...
Click to collapse
hmmm any idea what could be?

ilbambino said:
hmmm any idea what could be?
Click to expand...
Click to collapse
try hard reset... from rocovery

Nilezcode said:
try hard reset... from rocovery
Click to expand...
Click to collapse
im not rooted, soft reset didn't help

this issue is getting more annoying and happening more often, any idea how to fix it? rebooting does not help, not sure if its some android process or the emui interface will test installing another launcher and see if the behavior is still the same
update: installing nova launcher didnt help still the phone is lagging even freezing for up to 5-8 secs,

ilbambino said:
this issue is getting more annoying and happening more often, any idea how to fix it? rebooting does not help, not sure if its some android process or the emui interface will test installing another launcher and see if the behavior is still the same
update: installing nova launcher didnt help still the phone is lagging even freezing for up to 5-8 secs,
Click to expand...
Click to collapse
Try removing the sd card just to see if it makes any difference..... Had that problem on another phone and was the sd card access..
Good luck :silly:

Borlas said:
Try removing the sd card just to see if it makes any difference..... Had that problem on another phone and was the sd card access..
Good luck :silly:
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i dont use sd card, had dual sims instead

Same issue here but add battery drain to the symptoms. Like the original poster says, it only started a couple weeks ago. I've uninstalled so may apps I've lost track and the issue persists. I use Nine heavily for email and is my top power hungry.

I think I found the issue, fingerprint sensor seems to be causing the lagging on my case, I disable it yesterday and so far I haven't had any lag issues, I decided to stay with Nova launcher tho, will run it for couple of more days and then will switch back to Emui for more testing. it is a shame tho cuz I love fingerprint unlock, hopefully it goes back to normal in future updates.

tim-atl said:
Same issue here but add battery drain to the symptoms. Like the original poster says, it only started a couple weeks ago. I've uninstalled so may apps I've lost track and the issue persists. I use Nine heavily for email and is my top power hungry.
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Click to collapse
i usually had battery drain after every FW update, what I do is after the FW update is let the phone deplete the battery then charge it to full and restart it one more time, after that works fine for me (up to 1.5 - 2 days on battery) also I used phone manager now and then to optimize it

ilbambino said:
i usually had battery drain after every FW update, what I do is after the FW update is let the phone deplete the battery then charge it to full and restart it one more time, after that works fine for me (up to 1.5 - 2 days on battery) also I used phone manager now and then to optimize it
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I forgot about the Hauwei optimize thing. I did that and wiped my cache from the built in (not TWRP) bootloader/recovery tool.