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Okay I have been having the t-mobile "invalid sim card" issue and the phone currently is running with the t-mobile carrier logo. I was able to make calls, and connect via WiFi. I am not able to access the web2go page when I select data in the "wireless & network settings" page with a check. I used to be able to at least access this page with wifi turned off and it would show a little 4g icon on the top? I will post some screenshots. I downloaded GeRIL just to see what it said? I think my phone is rooted? I ran superuser and said the phone was not but the last action I did before getting the t-mobile to show up was a zip restore with CWM so I assume it's rooted? Might be just a flash? One other thing is that I have the WiFi and GPS on and it does not appear to get my location for weather in the weather app?? I can open Google maps and GPS is within 60 meters of my location. I want to reboot the phone but am afraid it won't be back to normal and I will get the error "Invalid Sim Card" again? Is there anything or tests to run while the phone is on the t-mobile network I should check first before rebooting? Or files I should try to use or flash? Or any service menu codes to run diagnostics? Thanks in advance. I forgot to mention that I will be getting a replacement from t-mobile in a week, I did the online chat and they said they will send a replacement under warranty. The box has a date of 7/29/2011 so the phone is about 3-4 months old? The phone is unlocked and has been rooted before, but the issue happened days before I modded this G2x. Basically, today it could connect and tomorrow it might not...or If I reboot It usually goes to the "Invalid Sim Card" I have read other posts with issues of the same type from other users but found no solutions?? Baseband, RIL, Sim ect...all points to a bad phone(using t-mobile) because If I use any other carrier card in the phone it works without errors. That makes me think it's a firmware with t-mobile issue but I could be wrong? Hopefully if the replacement goes thru the same ICS 4.0 will be out and make this phone a beast again?
This might work or it might not: rename your APN manually (Settings/Wireless/Mobile networks/Access Point Names/edit) you can either edit or restore to default to restore mobile data connectivity. Try restoring to default.
I just accidentally hit Airplane mode and it killed it!!! Now it's back to the Invalid Sim Card error again...bummer!!!!
Wait a minute...I waited and read a few posts and clicked the Airplane mode off and on again and it came back to the t-mobile carrier..??? I still have not rebooted the phone though? Hmmm...should I?
Did you get a new sim card when you got the phone? I remember when I got this phone they told me not to use my 5 year old sim card from my previous phone. I say try a new sim card, if that doesn't work try to reset the apn with the instructions I posted last, and if that doesn't work it might just be a bad sim card reader.
I think more on the lines of a bad sim card reader...I have a new sim card...about a 3 days old, got it from t-mobile cause i had the older sim with the larger gold contact patch. The phone is already on order...they said 7 business days..
Same issues here
Sent from my LG-P999 using xda premium
This is a tricky subject to cover. I have been involved in a few discussions about this. I am unable at this time to post links to threads.(I am at work) if you pull up my profile on here and look at topic I have posted on should help you in the rite direction. Every thing you have listed in your open is covered in a discustion some where....it most likely is all barrier deep. if you need further help post back here. I will help as much as possible.
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes some times that will work. Other times might take 2 reboots. Also sometimes toggleing airplane mode can bring back apn. After a few sim cards and all my problem went away. When I had the issue I was cm7 rom. Stock Rome didn't really seam to have this issue.
just to close this thread I already received my replacement phone from tmobile. I am no longer trying to track down the issue. Thanks for all of the replied and comments. every one who contributed will get a thanks from me.
sent from my HTC Inspire 4G Straight Talk Plan to XDA Developers
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
This is what I did to fix it whenever I was having this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes doing a hard reboot will reset the Apn/data loss problem. (Also toggling airplane mode would some times reset it.) This is only a tempory solution as it could happen again. On cm7 rc1 it would happen to me at least once a day. As well as many others. Off of the top of my head it was something wrong in a radio file.(? Not sure what file) shortly after the release cm7 stable 7.1.0.1 was posted. I believe that had the patch for the data loss issue. It is possible that some cm7 based Rome may still have a data issue loss as they might not have the updated patch. At the time stock based Roms did not have the issue and as far as know. Some people faced with this issue could have had a faulty sim or phone. The other thing that was happening during the life of this issue was how many people running cm7 based roms didn't have the issue. I no longer have this issue. I followed the bug report that was submitted and sealed out the sim card twice. (I think it was cm7 issue on my device) OP- I hope that this swap works for you. If it don't, I will be more that happy to help. also thank you for your service.
I have posted what I know and can remember here in hopes that it can help some one else out in the future.
Sent from my LG-P999 using XDA App
When I had the phone I installed CM7, and the daily's...ect..It WAS a phone issue (hardware) I now have had the replacement phone for 1 week and no issues what so ever. That's not to say that the issue will arise again? I have rooted and am running no ROMs at the time but am thinking of going back to the FROYO 2.2 just to get the camera like it was in the older version. I hate the camera in GB 2.3.3. No zoom....c'mon LG..where did you guys lay down to sleep during this process if the development? One other feature that has nothing to do with the camera that I would like to see happen is to be able to enable a bluetooth mouse. I tried my Targus mouse and no luck. I think you can use a bluetooth keyboard but have none to test. I was thinking of shelling out the 160 smackers for the infared keyboard..small and can fit in your shirt pocket, and it's bluetooth.
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
My wife's... I got it locally from a guy from Craigslist... he told me that it was a replacement phone from HTC ... it did have the original screen cover on it ... but came in a box that had a sleeve for the phone like ones that were repaired...
It is restarting randomly
I did a reset from settings ... and it didn't help.
That is besides the fact that there is noise.... like tfffffffffffffff during calls.
What would u do.. I have a contract with T-Mobile that I terminated effective from the 19th of the month I guess ...
Its not rooted or anything ... stock everything ... other than that ... its a sexy phone that misses the search button
Sent from my SGH-I777 using XDA
aalkukhun said:
My wife's... I got it locally from a guy from Craigslist... he told me that it was a replacement phone from HTC ... it did have the original screen cover on it ... but came in a box that had a sleeve for the phone like ones that were repaired...
It is restarting randomly
I did a reset from settings ... and it didn't help.
That is besides the fact that there is noise.... like tfffffffffffffff during calls.
What would u do.. I have a contract with T-Mobile that I terminated effective from the 19th of the month I guess ...
Its not rooted or anything ... stock everything ... other than that ... its a sexy phone that misses the search button
Sent from my SGH-I777 using XDA
Click to expand...
Click to collapse
i have random reboots sometimes for no reason. also i have crackling sounds when talking on the phone only when im using wifi calling. i have no clue why it does this. i bought mine brand new from tmobiles customer service. also i have had tmobile replace my phones i got from craigslist all the time. i just instant message them online through there website and ask them to see if my IMEI number is correct in the system because i am waiting for an ota update and i wont get it if its not correct in the system. they change the IMEI number to the one i give them, then they tell u to wait 2-4 hours for the system to update. i usually wait a few days. then if im having an issue i just call them and tell them my problems and usually if they cant fix it over the phone they send me out a new unit no questions asked. hope this helps
as mentioned, wait for OTA. although, not sure that solved noise.
i rooted and am running LeeDroids latest rom and all noise is gone--perfect--
Thanks a lot guys ... so its not only me with the noise and reboot problem...
I called technical service and they told me that the ota update should resolve the issue with restarting and that the voice is a network issue - I think that they are full of it ... anyways ... until the update comes to me I will probably not have their contract anymore !!! I terminated effective the 19th...
Thanks for the tips ... I just didn't want to root until I check if its a hardware issue or not ...
Have a wonderful day
Sent from my SGH-I777 using XDA
rebooting switching from hsdpa to wifi randomly
Hi, I am having the same issue of reboots. However, this happens only when my phone switches from hsdpa to wifi, when I get back home. But not always.
I had this issue with all the stock roms and with leedroid 2.1 (awesome rom, by the way, recommended!).
I also installed the latest t-mobile radio zip file, which came out with the 1.84 update, although I am in italy. Radio seems to work properly.
In order to make sure it is a phone issue I temporarily changed my wifi router, from pirelli to sitecom, so far no reboots, but I need to wait few days to proove it.
I rang htc customer service, they said that even if my phone is only 2 months old my warranty now has gone down in the drain, as I unlocked the bootloader. They suggested to send the phone for repair, but I will not do this because: 1) I know the repair centre of htc in italy, it is not actually htc but a subcontractor which prooved to be highly incompetent when I had to repair my htc desire 2 years ago 2) it is clearly a software problem, which could be resolved by future updates.
The level of competence of the customer service is a total disaster, they can only say "reset your phone" or "send it to repair", disguting!!!
So for the moment this is the way it is, but I love this phone, is very cool and I will live with this issue I guess til is resolved by an update.
I also have a galaxy s2 which I haven't switched off for a month by now and never rebooted!!! On the top of it with the latest update to ics is awesome, user interface is as fluid as a river, this is the very last time I buy an htc, I promise.
If there is any progress please guys post it here or in the other threads related to this topic.
Ciao,
Franco
This is a weird request but basically one of my teachers doesn't believe i made a phone call to my cable company to fix my internet which in turn caused me to turn homework in late online. I have an htc one M8 and i flashed a rom after the fact then he said that if i could provide him with a screenshot of my call log he would make an exception. The problem is i flashed a new rom and my call log got erased is there anyway to manually make one? I am unlocked and S-off Using Skyfall rom. Any help would be appreciated.
I just flashed a backup and got the screenshot. This can be deleted.
For future reference, if you are on Verizon (I assume you are, as this is the Verizon HTC M8 section). You can log into my Verizon and check usage, then go to call log. All times are central or eastern I think. At least that is what it is for me.
Sent from my Rezound
or change the system time, make the call again, and then screenshot it lol
Hi All,
I am on roaming (national) and suddenly I have lost network on my phone (One Plus One - Vodafone). The phone is running cm-11.0-XNPH05Q | rooted | unlocked | TWRP.
The phone was working fine a few days back. The problem started when I had disabled mobile data on the phone as I did not have a mobile data plan and was being charged for data / usage. I requested for a plan activation. However, by then the network was gone. An update to cm-11.0-XNPH05Q came and installed correctly however, the network still is at large.
Tried reflashing 33R and 44S modem to no avail.
Inserting a different sim shows the network / recognizes / registers on network but I cannot make / recieve calls.
Inserting the sim from the problematic One Plus One into another phone - the sim works. I have another One Plus One running same config as above and works flawlessly.
I am at loss of ideas, and would grately appreciate any help.
Many thanks in anticipation.
I'm facing the same issue brother!
Since last 5 days
Hey Himanshu
sorry to hear about you having the same problem. Have you tried taking out the sim and putting it another phone and reinstating it back to opo? I noticed this helps getting the network back but still cannot make calls.
Also maybe try changing the network modes using *#*#4636#*#* and going to phone information and selecting bands - I noticed putting it on WCDMA preferred helped getting it back and in fact got the network and data back for 15 minutes before it disappeared.
Since I am roaming - can you please check the IMEI address on your phone and box is same and okay ?
PS: that would be sister bdw!!
others are reporting bad cell reception with latest update : http://forum.xda-developers.com/oneplus-one/help/info-touchscreen-lag-t3027611
maybe downgrade is the best option for now.
crazydude10 - tried color OS - though I got the network back but still could not call and no data. Tried various network types.
The other opo seems to have no problem running cm-11.0-XNPH05Q.
Also, I noticed, downgrading to 33R or 44S my baseband never changed. Is that okay, I would think not.
I am really perplexed and could seriously use help, please
rajlakshmi said:
crazydude10 - tried color OS - though I got the network back but still could not call and no data. Tried various network types.
The other opo seems to have no problem running cm-11.0-XNPH05Q.
Also, I noticed, downgrading to 33R or 44S my baseband never changed. Is that okay, I would think not.
I am really perplexed and could seriously use help, please
Click to expand...
Click to collapse
Check to see if your IMEI is still there.... go to Settings, About Phone, Status and scroll near the bottom the IMEI field should be under My Phone Number field and should not be blank, but a series of #'s. There's another field labelled IMEI SV, that has 0's in on my phone. My IMEI field has 15 numbers. If it's not there, search for a thread that steps you through loading up ColorOS to recover your IMEI, afterhwich you can flash the original ROM and then custom ROMs. Everyone should back up their IMEI/EFS partition and store a copy on their PC just for this reason.
If you think it is a corrupt baseband, take a look at Caulkulin's 2.1 Opo ROM. He has an Xtras.zip that has the radio in it. You might be able to flash that zip to down-rev the baseband.
Wisiwyg - many thanks.
The IMEI number seems to be okay. 15 digits and all okay under Settings --> About Phone --> Status--> IMEI.
Last night I had flashed Calkulin's Stock Rooted 4.4.4 XNPH05Q. Everything went okay but still no network.
This morning, i took out the Vodafone sim and inserted it into other OPO and then back to the original (problematic OPO). I could get a lock on the network and R for roaming but no data and cannot receive / make calls. Screengrabs attached. IMEI number hidden on purpose.
After about 30 mins or so the network disappeared.
I have tried downgrading the radio / modem to 33R and 44S to no avail :crying:
Just downloaded the Caulkulin's 2.1 Opo ROM, could not find the Extras.zip in the thread.
i have same problem since jan. it's happen right after i flash my One to PA alpha 5.0. downgrade/flash almost all modem. no luck. hmmm
DisturbanceZ - sorry to hear about your problem.
So yesterday, I found out that there are service centres in India for One Plus One. I looked up the address for the one in the city where currently I am and reached the office. Dissapointed - as it was a multi brand service center called Touch - which I later from the bills figured is HCL Infosystems Ltd.
Only two people at the counter and some 4 technicians inside. All rude and inefficient and most un-helpful!! There were some 50 odd people waiting and I was number 42 in queue. After about 2.5 hours of waiting, my name was finally called and it took them some 10 minutes prepare a job card (the counter guys were least interested in their job and treated everyone real bad). As I was not carrying the box / invoice of the OPO it was considered out of warranty and I had to pay for it to be checked. The phone went in to technicians and another waiting for 1.5 hour.
After all the waiting, the security guard (who was doubling up as inspection manager or something) hands me the job sheet and my device and to my horrr - completely wiped off (internal storage). I notice that they had flashed cm-11.0-XNPH05Q. When I asked as to what the problem was and that the device was not getting any network yet - the counter guy rudely pronounces if I could read and that it was al lwritten on the job sheet. It was scribbled that "Repair outside warranty, seal broken for software, PCB problem"
At the bottom it was written that it would cost INR-13124/- or USD-210 for the Motherboard change. I was shocked and disappointed. I asked if I could speak to the technician and the security / inspection manager darts in and out to inform me that technician is busy and cannot come out an speak to you!. I was done and fed up with this nonsense - just paid the USD7 charges for checking and came out.
Attached image of the jobsheet (which i demanded a copy of - they were not givin that too - strangely)
Needless to say I am really disappointed with the terrible and non existent customer support from OPO. I had been recommending this device to everyone but in India it is just not worrth the trouble in case something happens to the device.
REQUEST - if someone can help me identify if this actually is a hardware issue or were the guys trying to fleece? I would be grateful if someone could guide / point me to the right direction to verify this. much heartbroken and sad
rajlakshmi said:
DisturbanceZ - sorry to hear about your problem.
So yesterday, I found out that there are service centres in India for One Plus One. I looked up the address for the one in the city where currently I am and reached the office. Dissapointed - as it was a multi brand service center called Touch - which I later from the bills figured is HCL Infosystems Ltd.
Only two people at the counter and some 4 technicians inside. All rude and inefficient and most un-helpful!! There were some 50 odd people waiting and I was number 42 in queue. After about 2.5 hours of waiting, my name was finally called and it took them some 10 minutes prepare a job card (the counter guys were least interested in their job and treated everyone real bad). As I was not carrying the box / invoice of the OPO it was considered out of warranty and I had to pay for it to be checked. The phone went in to technicians and another waiting for 1.5 hour.
After all the waiting, the security guard (who was doubling up as inspection manager or something) hands me the job sheet and my device and to my horrr - completely wiped off (internal storage). I notice that they had flashed cm-11.0-XNPH05Q. When I asked as to what the problem was and that the device was not getting any network yet - the counter guy rudely pronounces if I could read and that it was al lwritten on the job sheet. It was scribbled that "Repair outside warranty, seal broken for software, PCB problem"
At the bottom it was written that it would cost INR-13124/- or USD-210 for the Motherboard change. I was shocked and disappointed. I asked if I could speak to the technician and the security / inspection manager darts in and out to inform me that technician is busy and cannot come out an speak to you!. I was done and fed up with this nonsense - just paid the USD7 charges for checking and came out.
Attached image of the jobsheet (which i demanded a copy of - they were not givin that too - strangely)
Needless to say I am really disappointed with the terrible and non existent customer support from OPO. I had been recommending this device to everyone but in India it is just not worrth the trouble in case something happens to the device.
REQUEST - if someone can help me identify if this actually is a hardware issue or were the guys trying to fleece? I would be grateful if someone could guide / point me to the right direction to verify this. much heartbroken and sad
Click to expand...
Click to collapse
Why don't you take receipt and box with you?
Have you tried a Vodafone or idea sim in it?
Also how about restoring the opo to stock n trying that
Sent from my A0001 using XDA Free mobile app
emptyragnarok said:
Why don't you take receipt and box with you?
Click to expand...
Click to collapse
Thanks, I would but on Roaming and do not have the box with me.
sandeeppathak007 said:
Have you tried a Vodafone or idea sim in it?
Also how about restoring the opo to stock n trying that
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks, tried many a sims but to no effect Not sure which was the stock that came - 25R or 300. Tried 25R but did not work. Should I clear the userdata too you reckon? Because when I flashed that I did not remove the userdata, would that make any difference?
Don't think it would make any difference of u search do u see any network?
What's the baseband version you got
Sent from my A0001 using XDA Free mobile app
rajlakshmi said:
Thanks, I would but on Roaming and do not have the box with me.
Click to expand...
Click to collapse
sorry to hear that I have submitted my phone in SC already.. took box with me.. that's why suggested
rajlakshmi said:
Thanks, tried many a sims but to no effect Not sure which was the stock that came - 25R or 300. Tried 25R but did not work. Should I clear the userdata too you reckon? Because when I flashed that I did not remove the userdata, would that make any difference?
Click to expand...
Click to collapse
Download stock firmware and flash everything from modem to userdata cause i was also having this issue i tried everything but when i flashed userdata img than problem got solved but backup data from internal storage before flashing userdata img
Sandeep Hi, It can search the network and retrieve the list but when I try to do an auto / manual registration it says "cannot connect to the network at this moment" !
Baseband version - MPSS.Di.2.0.1c7-00020-M8974AAAANPZM-1
sandeeppathak007 said:
Don't think it would make any difference of u search do u see any network?
What's the baseband version you got
Sent from my A0001 using XDA Free mobile app
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Click to collapse
Hey Emptyragnarok, Did you get your phone corrected? What was the problem? I have just returned and will take it to SC!
emptyragnarok said:
sorry to hear that I have submitted my phone in SC already.. took box with me.. that's why suggested
Click to expand...
Click to collapse
Tried the stock firmware - 25R, problems remains, however, some new development - after flashing the phone with 25R - I was able to get a network lock and also get internet. It lasted only for some minutes.
Found a pattern - when I put a sim in the problematic OPO and network gets locked (E disappears and cannot make / receive calls), rebooting the phone or wiping cache / dalvik don't help. I have to take the sim out put it any other phone and start that phone and then put it back in problematic OPO. If I do this it will work for one call and then go away again till I repeat the process. In Color OS this method did not work but it worked on CM11s-25R. Infact the network remained after a call for good 6/7 hours but could not make calls. Mobile data signal was showing up/down traffic but was unable to load any webpage.
I have noticed that the Phone Information does not yield any Neighbouring CID: no neighbouring cells.
Not sure what to make of this. Does this look like a hardware issue?
dineshjumani said:
Download stock firmware and flash everything from modem to userdata cause i was also having this issue i tried everything but when i flashed userdata img than problem got solved but backup data from internal storage before flashing userdata img
Click to expand...
Click to collapse
rajlakshmi said:
Hey Emptyragnarok, Did you get your phone corrected? What was the problem? I have just returned and will take it to SC!
Click to expand...
Click to collapse
Hi today only I received my phone. I was asked which ROM I want.. I said give me color os not a problem. I wanted to find if its hw or sw issue. Because guys from opo told me that's sw issue. It's been 10 hours + no random restart. Candy crush always crashed my phone. Even that didn't happen today. I will update you in this.