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Data speed icon?? Gone?? Invalid Sim sometimes??

Okay I have been having the t-mobile "invalid sim card" issue and the phone currently is running with the t-mobile carrier logo. I was able to make calls, and connect via WiFi. I am not able to access the web2go page when I select data in the "wireless & network settings" page with a check. I used to be able to at least access this page with wifi turned off and it would show a little 4g icon on the top? I will post some screenshots. I downloaded GeRIL just to see what it said? I think my phone is rooted? I ran superuser and said the phone was not but the last action I did before getting the t-mobile to show up was a zip restore with CWM so I assume it's rooted? Might be just a flash? One other thing is that I have the WiFi and GPS on and it does not appear to get my location for weather in the weather app?? I can open Google maps and GPS is within 60 meters of my location. I want to reboot the phone but am afraid it won't be back to normal and I will get the error "Invalid Sim Card" again? Is there anything or tests to run while the phone is on the t-mobile network I should check first before rebooting? Or files I should try to use or flash? Or any service menu codes to run diagnostics? Thanks in advance. I forgot to mention that I will be getting a replacement from t-mobile in a week, I did the online chat and they said they will send a replacement under warranty. The box has a date of 7/29/2011 so the phone is about 3-4 months old? The phone is unlocked and has been rooted before, but the issue happened days before I modded this G2x. Basically, today it could connect and tomorrow it might not...or If I reboot It usually goes to the "Invalid Sim Card" I have read other posts with issues of the same type from other users but found no solutions?? Baseband, RIL, Sim ect...all points to a bad phone(using t-mobile) because If I use any other carrier card in the phone it works without errors. That makes me think it's a firmware with t-mobile issue but I could be wrong? Hopefully if the replacement goes thru the same ICS 4.0 will be out and make this phone a beast again?

This might work or it might not: rename your APN manually (Settings/Wireless/Mobile networks/Access Point Names/edit) you can either edit or restore to default to restore mobile data connectivity. Try restoring to default.

I just accidentally hit Airplane mode and it killed it!!! Now it's back to the Invalid Sim Card error again...bummer!!!!

Wait a minute...I waited and read a few posts and clicked the Airplane mode off and on again and it came back to the t-mobile carrier..??? I still have not rebooted the phone though? Hmmm...should I?

Did you get a new sim card when you got the phone? I remember when I got this phone they told me not to use my 5 year old sim card from my previous phone. I say try a new sim card, if that doesn't work try to reset the apn with the instructions I posted last, and if that doesn't work it might just be a bad sim card reader.

I think more on the lines of a bad sim card reader...I have a new sim card...about a 3 days old, got it from t-mobile cause i had the older sim with the larger gold contact patch. The phone is already on order...they said 7 business days..

Same issues here
Sent from my LG-P999 using xda premium

This is a tricky subject to cover. I have been involved in a few discussions about this. I am unable at this time to post links to threads.(I am at work) if you pull up my profile on here and look at topic I have posted on should help you in the rite direction. Every thing you have listed in your open is covered in a discustion some where....it most likely is all barrier deep. if you need further help post back here. I will help as much as possible.

Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium

FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes some times that will work. Other times might take 2 reboots. Also sometimes toggleing airplane mode can bring back apn. After a few sim cards and all my problem went away. When I had the issue I was cm7 rom. Stock Rome didn't really seam to have this issue.

just to close this thread I already received my replacement phone from tmobile. I am no longer trying to track down the issue. Thanks for all of the replied and comments. every one who contributed will get a thanks from me.
sent from my HTC Inspire 4G Straight Talk Plan to XDA Developers

FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
This is what I did to fix it whenever I was having this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse

Yes doing a hard reboot will reset the Apn/data loss problem. (Also toggling airplane mode would some times reset it.) This is only a tempory solution as it could happen again. On cm7 rc1 it would happen to me at least once a day. As well as many others. Off of the top of my head it was something wrong in a radio file.(? Not sure what file) shortly after the release cm7 stable 7.1.0.1 was posted. I believe that had the patch for the data loss issue. It is possible that some cm7 based Rome may still have a data issue loss as they might not have the updated patch. At the time stock based Roms did not have the issue and as far as know. Some people faced with this issue could have had a faulty sim or phone. The other thing that was happening during the life of this issue was how many people running cm7 based roms didn't have the issue. I no longer have this issue. I followed the bug report that was submitted and sealed out the sim card twice. (I think it was cm7 issue on my device) OP- I hope that this swap works for you. If it don't, I will be more that happy to help. also thank you for your service.
I have posted what I know and can remember here in hopes that it can help some one else out in the future.
Sent from my LG-P999 using XDA App

When I had the phone I installed CM7, and the daily's...ect..It WAS a phone issue (hardware) I now have had the replacement phone for 1 week and no issues what so ever. That's not to say that the issue will arise again? I have rooted and am running no ROMs at the time but am thinking of going back to the FROYO 2.2 just to get the camera like it was in the older version. I hate the camera in GB 2.3.3. No zoom....c'mon LG..where did you guys lay down to sleep during this process if the development? One other feature that has nothing to do with the camera that I would like to see happen is to be able to enable a bluetooth mouse. I tried my Targus mouse and no luck. I think you can use a bluetooth keyboard but have none to test. I was thinking of shelling out the 160 smackers for the infared keyboard..small and can fit in your shirt pocket, and it's bluetooth.

ICS Wifi and Restart Issues

Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?

For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again

O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.

nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....

I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?

nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk

zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?

Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA

I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!

A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.

Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.

After update a ICS my wifi turn on when I press power button all the morning

ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.

ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.

Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!

ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.

Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?

Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA

Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie

Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.

[Q] Stuck in roam no call/text out but can receive incoming text

I can't send text or phone calls after CWM recovery flash.
I initially rooted my i535 sg3 using this method http://forum.xda-developers.com/showthread.php?t=1840030
I then flashed 4.2.2 Pacman. Used this for a few days and everything was ok but battery life was horrible so I flashed, I think CleanRom, then Liquid RC1. I'm not sure where in the process of flashing but I noticed that my reception was weak compared to stock and then I couldn't send outgoing text or calls all together. I've searched everywhere and I have seen similar issues/symptoms but non of the fixes have worked for me. Here's my current setup.
Model SCH-I535
Android Version 4.1.2
Baseband I535VRBMA2
Kernal 3.0.30-861013
Build JZO54K.I535VRBMA2
Status
Netowork = Unknown
Mobile Network Type = 1xRTT.6
Service State = In Service
Roaming = Roaming
Mobile Netowrk State = Disconnected
My Phone # = 000-000-8561 (last 4 aren't even correct)
IMEI looks correct
IP Address = Unavailable
Thanks for any help/advice.

Pozman1 said:
I can't send text or phone calls after CWM recovery flash.
I initially rooted my i535 sg3 using this method http://forum.xda-developers.com/showthread.php?t=1840030
I then flashed 4.2.2 Pacman. Used this for a few days and everything was ok but battery life was horrible so I flashed, I think CleanRom, then Liquid RC1. I'm not sure where in the process of flashing but I noticed that my reception was weak compared to stock and then I couldn't send outgoing text or calls all together. I've searched everywhere and I have seen similar issues/symptoms but non of the fixes have worked for me. Here's my current setup.
Model SCH-I535
Android Version 4.1.2
Baseband I535VRBMA2
Kernal 3.0.30-861013
Build JZO54K.I535VRBMA2
Status
Netowork = Unknown
Mobile Network Type = 1xRTT.6
Service State = In Service
Roaming = Roaming
Mobile Netowrk State = Disconnected
My Phone # = 000-000-8561 (last 4 aren't even correct)
IMEI looks correct
IP Address = Unavailable
Thanks for any help/advice.
Click to expand...
Click to collapse
Have you tried odining back to stock? Somewhere along the way from AOSP back to TW you might have lost/changed some sys data.

Feels like it lost the IMEI, even if it looks correct. Getting stuck on roaming and possibly the weird phone number may mean that's what went wrong.
Sent from my SCH-I535 using xda app-developers app

sworld said:
Feels like it lost the IMEI, even if it looks correct. Getting stuck on roaming and possibly the weird phone number may mean that's what went wrong.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I was able to Odin back to a stock unrooted 4.0.4 rom but it did not fix the issue. Is there a good way to restore IMEI?

Did you try to reprovision after you used Odin to get back to stock 4.04? A lot of people have had success after doing that, including myself. Be warned, it will completely wipe your phone.

HHF2 said:
Did you try to reprovision after you used Odin to get back to stock 4.04? A lot of people have had success after doing that, including myself. Be warned, it will completely wipe your phone.
Click to expand...
Click to collapse
I'm somewhat new to this and have no clue what "Reprovision" does. I found this comment on one post "reprovision your device with dialer code *2767*3855#". When I dialed this it said that when roaming that you have to use an area code and then hangs up? I really hope I don't have to dish out $600 to Verizon! I'm at a loss right not.

You need to enable the hidden menu before you can use the reprovision code. Dial *#22745927 and enable the hidden menu. Now the reprovision code should work. You shouldn't have to hit send at the end of the code. It should work as soon as you enter the last digit. This is assuming you are still on ICS.

Pozman1 said:
I'm somewhat new to this and have no clue what "Reprovision" does. I found this comment on one post "reprovision your device with dialer code *2767*3855#". When I dialed this it said that when roaming that you have to use an area code and then hangs up? I really hope I don't have to dish out $600 to Verizon! I'm at a loss right not.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2066731
I think I found a thread that has solved this for me.
So I don't know if we have the same issue or not. But I got mine working for now. Don't know if I'll run into problems later, but this is how I got it working right now.
First, I installed back to stock settings and radio. I followed the instructions in this post
http://forum.xda-developers.com/show....php?t=1762709
I did the stuff in section 5. Including Flashing a Stock Radio. So I went back to the VRALG1 4.0.4 ROM.
And I did the I535VRLHE radio.
But it still didn't work. BUT, once in stock settings, I did the reprovisioning.
*2767*3855#
And then that finally worked, it went through, and my phone activated. So it works now. Hooray!
But I REALLY really want to know what happened. So I can avoid this happening again in the future. Can anyone tell me what happened, and why this fixed it? And how to prevent it happening again as a flash more ROMs in the future?
Also, SpecePatriot, let me know if that works for you. It'd be good to have more than one source to know that works.

OMG THANK YOU GUYS!! This thread saved my sanity! I had flashed the latest MIUI 4.1.2 and wasn't a big fan so I flashed my backup and *POOF* no data! I had no clue how it happened (still don't fully understand it), tried every basic "go-to fix" in the book, and scoured the forums for two days without luck. The suggestions in Pozman1's last thread post to flash back to the VRALG1 4.0.4 ROM and the I535VRLHE radio did the trick! The only thing I had to do differently was use the *#7780# Factory Reset Code instead of the *2767*3855# Reprovisioning Code, for whatever reason that code just wouldn't work. Anyway, thanks again!

Thanks!
I spent all last night and most of this morning trying to figure out what was wrong with my phone. I was not connecting to the network and went through the forums searching for the solution to my problem. I odin'ed, flashed, prayed, hoped and then did it all over again all the way back to 4.04. until I landed here.
I was finally ready to give up, so I went to the Verizon site to see if my IMEI was listed and if it matched my phone. Both my phone and my wife's phone were different than the phones we actually have. I got on chat with verizon support and they fixed it right up. I got my 4g back. Now, I'm updating my way back up to the present.
I've been able to solve every problem I've had by lurking/searching these forums. I've been doing this for a couple years now. I really should have registered and started thanking people a long time ago. I have bought apk's off of google play and donated some beer money, but probably not enough. After I post this, I'll take some time and spread the thanks I owe.
I've registered and planted this response here so that if someone else is having the same problem, they might think to go check their account and make sure they've actually got the same phone their carrier thinks they do. Sometimes, it helps to start with the simple stuff.
Thanks to everyone!

Signal but no service

Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
I have tried booting the phone into safe mode, but with nothing different.
I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!

TheCuriousPanda said:
Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
I have tried booting the phone into safe mode, but with nothing different.
I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
Click to expand...
Click to collapse
I had it once, I simply had to register on the network. Go to settings/mobile networks/network operators/search networks
You can choose from the list _ mine was AT&T
Sent from my SM-N920C using Tapatalk

clsA said:
I had it once, I simply had to register on the network. Go to settings/mobile networks/network operators/search networks
You can choose from the list _ mine was AT&T
Sent from my SM-N920C using Tapatalk
Click to expand...
Click to collapse
I did try that. However, when my network comes up after searching for it, I cannot register to it, and it says "Unable to select network. Select Automatically"
Furthermore, it doesn't seem to be able to connect to any of them. I have T-Mobile, but when I click on the AT&T network, the same thing happens.
After searching for a while, the phone just gives up.

Is data turned on?

mitbit2k3 said:
Is data turned on?
Click to expand...
Click to collapse
Yup, Data is turned on. But its not just data that isn't working, phone calls and text can't get sent out. I'll try to take some screenshot tonight and post them, is there anything I should focus on in terms of screenshotting?

Here are some screenshots of various places where I have checked the network connection. I just did a factory reset on it yesterday to check if that would fix anything but it really didn't do anything as far as I can tell.

Here are the remaining:

I have the same issue. Tmobile note5.
My tmobile note5 is doing the same thing. The phone is not even a month old. It worked fine for first 3 weeks then just out of nowhere stopped getting cell service. I can use wifi of only. Tmobile will not in store swap it because they didn't have a case in Stock of any brand when I purchased it and I dropped it walking out of the store cracking the backplate ever so slightly. Yes they denied replacing it then also even when it was less then 20 minutes old and didn't even get 3 feet past there door. It would not be cracked if they kept cases for there most advertised phone I stock. It did work still just fine example after taking minor cosmetic damage. Now this lack of cell service deal is happening and I have no choice but to do an insurance claim on it for $175 when I haven't even made the first payment on the brand new phone. Please tell me you have found a solution to the service problem.

Mine suffered something very similar, I've had the phone maybe around 6 months. I had a case on mine for a while but when I took it off, I notice that the glass backing was slightly cracked. Hardly noticeable honestly and it worked fine for 3-4 months. One day it just randomly stopped working, I've yet to find a fix, I might take it in to a phone repair store just to get a diagnostic as I'm thinking it's more of a hardware problem than software.

I'm in another state right now but then I get back home I'm going to try and go back before the update and see if that changes anything
I will post my results in about 5 days when I'm home.

Great thanks, that's a good idea, I'll do that as well this weekend after my midterms. I'll keep you all posted.

FIXED IT!
So I was bored and started to fiddle with my sm-n920t to fix the no cellular service problem after the 6.0.1 update and stumbled across the issue. So after days and endless hours of trying to solve this issue, I decided to check one last thing before flashing it to a previous version and here is my fix. So you need to go to settings, then ( more connection settings), then ( Wi-Fi Calling), then make sure you have the option set to (Cellular Network Preferred) . In my case the new 6.0.1 update set it to (Never use Cellular Network). This made it unable to connect to a tower therfore no calls, text, or Internet outside of Wi-Fi.
SKITSO4ANTIC FOR 3 FROM HALF COURT! SWISHHH! AND IT'S IN FOR THE WIN!!!
I hope this is what your issue is. Please let me know if it fixes it for ya. Good luck man! I also have some pictures that can guide you through the steps I took screen by screen with red drawing I put on it to mark buttons needed to be hit but I can't get them to upload for some reason. If you end up needing them just message me I will send them to you.

Skitso4antic said:
So I was bored and started to fiddle with my sm-n920t to fix the no cellular service problem after the 6.0.1 update and stumbled across the issue. So after days and endless hours of trying to solve this issue, I decided to check one last thing before flashing it to a previous version and here is my fix. So you need to go to settings, then ( more connection settings), then ( Wi-Fi Calling), then make sure you have the option set to (Cellular Network Preferred) . In my case the new 6.0.1 update set it to (Never use Cellular Network). This made it unable to connect to a tower therfore no calls, text, or Internet outside of Wi-Fi.
SKITSO4ANTIC FOR 3 FROM HALF COURT! SWISHHH! AND IT'S IN FOR THE WIN!!!
I hope this is what your issue is. Please let me know if it fixes it for ya. Good luck man! I also have some pictures that can guide you through the steps I took screen by screen with red drawing I put on it to mark buttons needed to be hit but I can't get them to upload for some reason. If you end up needing them just message me I will send them to you.
Click to expand...
Click to collapse
Congratulations sir haha, that must be a wonderful feeling to get your Note 5 up and running again.
It is unfortunately not the fix for me though. My phone straight up tells me "No Service" when I scroll down the notification bar.
I truly fear that it is a hardware issue, rather than a software issue.
Thanks for the post though, I am sure it will help someone else.

Dang I was really hoping it was your fix also. I still wanna help ya though. I have 4 more days until I drive home to Colorado and nothing to do in the mean time. Try to take a few screen shots of your problem so I get an idea and have something to work on for a few days lol.
---------- Post added at 04:21 AM ---------- Previous post was at 04:18 AM ----------
Go to where you type in phone numbers and put this in
*#0011#*
Then screen shot it and post it

Skitso4antic said:
Dang I was really hoping it was your fix also. I still wanna help ya though. I have 4 more days until I drive home to Colorado and nothing to do in the mean time. Try to take a few screen shots of your problem so I get an idea and have something to work on for a few days lol.
---------- Post added at 04:21 AM ---------- Previous post was at 04:18 AM ----------
Go to where you type in phone numbers and put this in
*#0011#*
Then screen shot it and post it
Click to expand...
Click to collapse
Heyyyy you live in Colorado too? I live in Denver/Fort Collins myself haha.
Thanks for the help, I have already posted a couple screenshot but here is the one from the dialer.

No kidding? I'm in longmont and my cousin's live in loveland/ ft Collins. I will message you my number on here shoot me a text when ya get a chance so I got your number and I will hit you up when I get home I got many solutions I did on my phone before finding the fix. And if you ever need computer parts I have a garage full of everything from graphics cards to cpu's to full built towers for game and workstation towers for graphic design and stuff.

Well all, found the issue. Turns out the (insert foul language here) person who sold me the phone either reported it stolen or stop making payments on the phone, thus blacklisting my IMEI.
Learned my lesson, never to buy smartphones again on Craigslist...

Wow really that's low. What a feminine cleaning utensil.

Skitso4antic said:
Wow really that's low. What a feminine cleaning utensil.
Click to expand...
Click to collapse
That may just be my new favorite insult. Though I must say I'll probably get in trouble somehow for using that haha

TheCuriousPanda said:
Well all, found the issue. Turns out the (insert foul language here) person who sold me the phone either reported it stolen or stop making payments on the phone, thus blacklisting my IMEI.
Learned my lesson, never to buy smartphones again on Craigslist...
Click to expand...
Click to collapse
This happened to me years ago, pretty infuriating. Things have changed now tho, always check the imei, tmobile has a checker on its website now that will tell you if the phone has a balance on it or not.

no service (network) but it recognize the sim, no flashing, bought new from samsung.h

hello
i have a samsung s6 920f that i bought from samsung.
one day the bottom buttons stoped working (somtimes they did) and i gave it to samsung lab that said to me that the phone cannot be fixed and that they noticed the charging is not good also.
there was no problem with the network or signal before i gave to the lab and just got it back from them with the buttons not working and the lab said there are water damges etc.
after i got my s6 back i checked youtube and saw that the problem is with the charging and buttons moudle.
i got to anothe lab and they said that the fix could brake the screen because of the glue in the back of it so that the will not take the blame if they brake it.
so i got the parts and broke my screen myself while trying to replace the buttons
after i nroke my screen i took the device to a lab and they installed a new screen and buttons and charging port - now the buttons works well as well as charging - and the lab did not see water damge
the problem is that from that point the device has no network but it recognize the sim itself and whats on it. i cant search for networks or somthing like that.
i rooted the phone, i restarted it a few times i installed new rom old roms deleted imei restored it when i installed the original firmware, tryed differnt roms but nothing.
in all of the roms there is no network at all.
now the lab told me that they cannot find somthing but got another phone like mine that was "untoched" but same problem.
my phone havent been repaird and bought from samsung itself in israel.
does anybody knows a technical soloution to the problem (not go to samsung) or the phone and address samsung main lab in korea?
i have a new phone but i want to solve this.
i will mention that the antenna cable is attched and the sim works in my new phone and had tried the phone with a few sims.
for the s3 i saw somthing named ariza patch but it didnot worked on my device.
any ideas apart from not buying samsung phone again?

bump
got the phone back from the lab today
they gave up.
all good but the no service

avn31 said:
bump
got the phone back from the lab today
they gave up.
all good but the no service
Click to expand...
Click to collapse
I have the same problem like you....didnt find any fix for the last 6 months . Bought myself a nexus 5x meanwhile .

vraciu4you said:
I have the same problem like you....didnt find any fix for the last 6 months . Bought myself a nexus 5x meanwhile .
Click to expand...
Click to collapse
how it started?

i am trying to understand what the problem is.
i flashed a new pit and 6/0/1 firmware but no change.
i have noticed that the signal strength is -113db in the phone. - dows it says somthing to you?
it cold be a reception unit in the phone? does anyone have clue about it? do you jave a link for the part?
it turned out that samsung dont deal with parts only with boards and its ashame.
anyone knows a lab that i can send the phone to that repair electronics and not just play with plug and play parts?

baseband is ok
fyi - i flashed new pit and original firmware to try if it's a software issue but nothing.
also custom firmware not working.
any test mode code?

johnny_GSR said:
Tap *#0011#, select stack 1 and check if imei status is ok
Click to expand...
Click to collapse
status ok
rat gsm
update:
with the sim in i get at stack 2:
error <rat_none> this is the only line i get at stack 2
stack 1 imei status ok
????

i have also the same problem as you.i've tried almost everything included z3x and octoplus but no result.i read a lot over the internet and i notice that a lot of people have same problem but nobody have an answer.i still hope that a senior member will help us
ps: if anyone is intersted and want to help i'm available to test via flexihub

pashamangl said:
i have also the same problem as you.i've tried almost everything included z3x and octoplus but no result.i read a lot over the internet and i notice that a lot of people have same problem but nobody have an answer.i still hope that a senior member will help us
ps: if anyone is intersted and want to help i'm available to test via flexihub
Click to expand...
Click to collapse
i want to downgrade from 6.0.1 but wuth no luck.
i noticed a bootloader problem on updates. and ! mark.

no chance to downgrade from 6.0.1 to 5.1.1 and even if you can what's the point?
i belive this problem came from certificates error and will not be solved by downgrading or upgrading software

pashamangl said:
no chance to downgrade from 6.0.1 to 5.1.1 and even if you can what's the point?
i belive this problem came from certificates error and will not be solved by downgrading or upgrading software
Click to expand...
Click to collapse
GREAT!
how can we fix the certificates error?
i am willing to try what you offer on my phone.

avn31 said:
GREAT!
how can we fix the certificates error?
i am willing to try what you offer on my phone.
Click to expand...
Click to collapse
i think you do not undrestand .i have the same problem and no solutions yet.

i followed
https://www.youtube.com/watch?v=TzGJDHmKx4o
no instead of X sign on the network i have empty reception bar somtimes and cant find a network....

now i can also say that there is no change with z3x box
including cert write and network repari etc...
the sim is recognized'
i suspect there is somthing with the recption itself