Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
I have tried booting the phone into safe mode, but with nothing different.
I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
TheCuriousPanda said:
Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
I have tried booting the phone into safe mode, but with nothing different.
I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
Click to expand...
Click to collapse
I had it once, I simply had to register on the network. Go to settings/mobile networks/network operators/search networks
You can choose from the list _ mine was AT&T
Sent from my SM-N920C using Tapatalk
clsA said:
I had it once, I simply had to register on the network. Go to settings/mobile networks/network operators/search networks
You can choose from the list _ mine was AT&T
Sent from my SM-N920C using Tapatalk
Click to expand...
Click to collapse
I did try that. However, when my network comes up after searching for it, I cannot register to it, and it says "Unable to select network. Select Automatically"
Furthermore, it doesn't seem to be able to connect to any of them. I have T-Mobile, but when I click on the AT&T network, the same thing happens.
After searching for a while, the phone just gives up.
Is data turned on?
mitbit2k3 said:
Is data turned on?
Click to expand...
Click to collapse
Yup, Data is turned on. But its not just data that isn't working, phone calls and text can't get sent out. I'll try to take some screenshot tonight and post them, is there anything I should focus on in terms of screenshotting?
Here are some screenshots of various places where I have checked the network connection. I just did a factory reset on it yesterday to check if that would fix anything but it really didn't do anything as far as I can tell.
Here are the remaining:
I have the same issue. Tmobile note5.
My tmobile note5 is doing the same thing. The phone is not even a month old. It worked fine for first 3 weeks then just out of nowhere stopped getting cell service. I can use wifi of only. Tmobile will not in store swap it because they didn't have a case in Stock of any brand when I purchased it and I dropped it walking out of the store cracking the backplate ever so slightly. Yes they denied replacing it then also even when it was less then 20 minutes old and didn't even get 3 feet past there door. It would not be cracked if they kept cases for there most advertised phone I stock. It did work still just fine example after taking minor cosmetic damage. Now this lack of cell service deal is happening and I have no choice but to do an insurance claim on it for $175 when I haven't even made the first payment on the brand new phone. Please tell me you have found a solution to the service problem.
Mine suffered something very similar, I've had the phone maybe around 6 months. I had a case on mine for a while but when I took it off, I notice that the glass backing was slightly cracked. Hardly noticeable honestly and it worked fine for 3-4 months. One day it just randomly stopped working, I've yet to find a fix, I might take it in to a phone repair store just to get a diagnostic as I'm thinking it's more of a hardware problem than software.
I'm in another state right now but then I get back home I'm going to try and go back before the update and see if that changes anything
I will post my results in about 5 days when I'm home.
Great thanks, that's a good idea, I'll do that as well this weekend after my midterms. I'll keep you all posted.
FIXED IT!
So I was bored and started to fiddle with my sm-n920t to fix the no cellular service problem after the 6.0.1 update and stumbled across the issue. So after days and endless hours of trying to solve this issue, I decided to check one last thing before flashing it to a previous version and here is my fix. So you need to go to settings, then ( more connection settings), then ( Wi-Fi Calling), then make sure you have the option set to (Cellular Network Preferred) . In my case the new 6.0.1 update set it to (Never use Cellular Network). This made it unable to connect to a tower therfore no calls, text, or Internet outside of Wi-Fi.
SKITSO4ANTIC FOR 3 FROM HALF COURT! SWISHHH! AND IT'S IN FOR THE WIN!!!
I hope this is what your issue is. Please let me know if it fixes it for ya. Good luck man! I also have some pictures that can guide you through the steps I took screen by screen with red drawing I put on it to mark buttons needed to be hit but I can't get them to upload for some reason. If you end up needing them just message me I will send them to you.
Skitso4antic said:
So I was bored and started to fiddle with my sm-n920t to fix the no cellular service problem after the 6.0.1 update and stumbled across the issue. So after days and endless hours of trying to solve this issue, I decided to check one last thing before flashing it to a previous version and here is my fix. So you need to go to settings, then ( more connection settings), then ( Wi-Fi Calling), then make sure you have the option set to (Cellular Network Preferred) . In my case the new 6.0.1 update set it to (Never use Cellular Network). This made it unable to connect to a tower therfore no calls, text, or Internet outside of Wi-Fi.
SKITSO4ANTIC FOR 3 FROM HALF COURT! SWISHHH! AND IT'S IN FOR THE WIN!!!
I hope this is what your issue is. Please let me know if it fixes it for ya. Good luck man! I also have some pictures that can guide you through the steps I took screen by screen with red drawing I put on it to mark buttons needed to be hit but I can't get them to upload for some reason. If you end up needing them just message me I will send them to you.
Click to expand...
Click to collapse
Congratulations sir haha, that must be a wonderful feeling to get your Note 5 up and running again.
It is unfortunately not the fix for me though. My phone straight up tells me "No Service" when I scroll down the notification bar.
I truly fear that it is a hardware issue, rather than a software issue.
Thanks for the post though, I am sure it will help someone else.
Dang I was really hoping it was your fix also. I still wanna help ya though. I have 4 more days until I drive home to Colorado and nothing to do in the mean time. Try to take a few screen shots of your problem so I get an idea and have something to work on for a few days lol.
---------- Post added at 04:21 AM ---------- Previous post was at 04:18 AM ----------
Go to where you type in phone numbers and put this in
*#0011#*
Then screen shot it and post it
Skitso4antic said:
Dang I was really hoping it was your fix also. I still wanna help ya though. I have 4 more days until I drive home to Colorado and nothing to do in the mean time. Try to take a few screen shots of your problem so I get an idea and have something to work on for a few days lol.
---------- Post added at 04:21 AM ---------- Previous post was at 04:18 AM ----------
Go to where you type in phone numbers and put this in
*#0011#*
Then screen shot it and post it
Click to expand...
Click to collapse
Heyyyy you live in Colorado too? I live in Denver/Fort Collins myself haha.
Thanks for the help, I have already posted a couple screenshot but here is the one from the dialer.
No kidding? I'm in longmont and my cousin's live in loveland/ ft Collins. I will message you my number on here shoot me a text when ya get a chance so I got your number and I will hit you up when I get home I got many solutions I did on my phone before finding the fix. And if you ever need computer parts I have a garage full of everything from graphics cards to cpu's to full built towers for game and workstation towers for graphic design and stuff.
Well all, found the issue. Turns out the (insert foul language here) person who sold me the phone either reported it stolen or stop making payments on the phone, thus blacklisting my IMEI.
Learned my lesson, never to buy smartphones again on Craigslist...
Wow really that's low. What a feminine cleaning utensil.
Skitso4antic said:
Wow really that's low. What a feminine cleaning utensil.
Click to expand...
Click to collapse
That may just be my new favorite insult. Though I must say I'll probably get in trouble somehow for using that haha
TheCuriousPanda said:
Well all, found the issue. Turns out the (insert foul language here) person who sold me the phone either reported it stolen or stop making payments on the phone, thus blacklisting my IMEI.
Learned my lesson, never to buy smartphones again on Craigslist...
Click to expand...
Click to collapse
This happened to me years ago, pretty infuriating. Things have changed now tho, always check the imei, tmobile has a checker on its website now that will tell you if the phone has a balance on it or not.
Related
Hi,
My One S seems to occasionally have a few connectivity issues with 3G, I am not sure they are related to the signal issues already discussed in other threads in this forum. I have an international handset, MAO black version (has two tiny chips too, but not worth complaining about), running stock firmware, haven't done the dev unlock yet.
1) Sometimes the phone shows 'No Service', but I still have a working data connection and can make calls. Sending/receiving SMS appears not to work for some reason though. Can work around by switching into and out of airplane mode. Until I do that any SMS I compose under these conditions just pends, after the workaround they do get sent after a few minutes.
2) Sometimes something seems to go wrong with the 3G data connection, all the internet apps suddenly say they have no connection, alogcat says that DNS lookup is repeatedly failing even though I have a strong signal and 3G/HSPA connection (also tried connecting to IP addresses directly, doesn't work either). Tried getting online via Wi-Fi and it works, but all the Internet connectivity fails if I turn Wi-Fi off. If I reboot the phone it is able to get online again.
I brought this problem up in a live chat with HTC customer support and they have advised me to arrange for them to collect the phone for repair, the shop from whom I bought the phone advised the same. Just thought I would share it here and find out if it is common, or it is likely, as HTC think, there's something wrong with my phone's antennae. (My thought is that both could also be software problems)
Anyone else experience problems like this?
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
jacewt said:
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
Click to expand...
Click to collapse
Yup, I get that and trying to get more data before sending it back to HTC. I'm not really certain but it's as if there is something wrong antennae? Seems to be quite a few with similar mobile network issues though.
I still have my old Motorola and with sim out of One S in the reception is good where the One S struggles to get a signal - if at all
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
I have the same exact issue as the OP. Another example would be the streaming of music using Pandora and Slacker. I can listen to 1 song and skip 2 or 3 songs at best before I start having issues where it just keeps loading and I am in 4G range and 3G which shouldn't be a problem still.
Same issue here.
jipi said:
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
Click to expand...
Click to collapse
I did exchange my One S for another and it is just the same
It's a bit of a queer issue. I know where I live I have a good Three UK signal as per experience with the Motorola phone. I can be anywhere between 2 bars (approx 104dBm) and no signal in the house and around the yard. Yet I can walk 20 yards towards mast approx 1 mile away and as soon as I get LOS (no buildings, trees) on the mast I get full signal???
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
alondror said:
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
Click to expand...
Click to collapse
Alon,
As mentioned in many different threads opened here in XDA, the issue is related to the phone and its current software version and not to the operator/SIM/area in the world.
Stay tuned and hopefully shortly HTC will provide OTA update or root your device and install one of the custom ROMs based on the new RUU 1.70 which might be solving this issue.
Oren
Thanks,
I will keep waching the threads around waiting for solution.
I tried TrickDroid v1.0 base 1.70 but still same problem
silord said:
I tried TrickDroid v1.0 base 1.70 but still same problem
Click to expand...
Click to collapse
Thanks for that Info.
You saved me the thoughts about rooting...
I'm still trying to wait for a decent s-off not related to HTC...
Sent from my HTC One S using XDA
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
light_n_roses said:
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
Click to expand...
Click to collapse
working already with the 1.78 firmware with no much of a different :'(
Sent from my HTC One S using XDA
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
light_n_roses said:
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
Click to expand...
Click to collapse
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
mattionline said:
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
Click to expand...
Click to collapse
ok but more fluidity shouldn't affect cpu and I/O results!! HTC isn't doing a great job here...
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Me 2 but with different problem
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
michaelh99 said:
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Click to expand...
Click to collapse
Same here, I have the exact same problem right after the update and I need wifi bad.
I also just upgraded and now I have the wifi error. I'm sure HTC has been notified of this bug and are working on it, but it seed like a lot of people before me got the upgrade a couple days ago and didn't run into such problems... I'm in Houston, Texas if that helps any
Problem Sent To HTC Hopeing for reply
Here is an auto reply email from HTC. Hoping for a reply...........
We received your message (12USCW23ENA002710)
xdahd2 said:
Same here, I have the exact same problem right after the update and I need wifi bad.
Click to expand...
Click to collapse
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Still not okey.................
ubernicholi said:
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Click to expand...
Click to collapse
I tried the way.
My Wifi is still completly dead. Are there any other ways?
WiFi working fine for me. Will test data tomorrow when back in coverage.
Well, I spoke too soon. My wifi is unreliable too. It seems to disconnect very frequently when the phone is sleeping even though I have 'always on' checked and have toggled it off and back on just to make sure.
thanks a lot tmo. I had a reliable radio before this update. I should have listened to that little voice telling me to wait.
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
I noticed that my 4G seems to go to sleep and does no work until I for a lack of a better word "Wake up the phone"
One more for the radio-problem pile...
It appears that if I'm on Wifi and I start a GPS app (like my tracks) and drive out of wifi range, I'll never get a mobile data connection. Wifi cut off (at least, the icon disappeared) but even closing the app (and verifying that the gps icon went away) doesn't result in mobile data coming on line.
I had to go into airplane mode and back out. The I ended up with a 4g connection.
Is it just me or does the throughput speed now suck AFTER the update?
I used to get 12-14mbps down and 6-7 up, and now im getting 4.5 down, 1.5 up.
Seriously T-Mobile? How hard is it to release something that WORKS?
nickmv said:
Seriously T-Mobile? How hard is it to release something that WORKS?
Click to expand...
Click to collapse
Funny you blame T-Mobile as they are NOT software developers. You need to be pointing that finger at HTC.
can't shut off the phone after update
I got my new HTC One S yesterday and the first thing I did after activating it was a manual check for updates.
I knew I should have checked the forums first but I'm an update junkie.
I guess I have been running CM7 for too long and I forgot about how bad the HTC OTA to 2.3.3 on my Inspire 4G was.
I haven't seen a post yet about not being able to turn off the phone after the update.
I press and hold the power button on the top and the Shut Down/ Airplane mode/ Restart menu comes up.
I select Shut Down and the phone does what looks like a Fast Boot restart instead of shutting down. I checked the settings and confirmed that Fast Boot is turned off.
What happens is after I select Shut Down I get the T-Mobile good buy animation and then I briefly see the previous shut down menu and then I get the T-Mobile Android rocket animation and then I'm back in the OS. No black screen, no white screen with the HTC logo and it all happens very quickly.
I tried a Restart and that does a normal full shut down and restart where I get the good buy animation and the screen goes black for a second then I get the white screen with the HTC logo then the rocket animation then the OS. All very normal looking.
Holding down the power button for about 10 seconds to force a power off does shut down the phone but it turns back on 3 seconds later with a normal looking start up.
This is a brand new phone that had the factory shipped ROM and no apps even installed. It was able to be powered off before I installed the OTA.
I tried this with the case on and off to make sure it wasn't the case putting pressure on the buttons.
This isn't a huge deal as I don't normally leave my phone off but I can't take this on an airplane as some carriers still make you turn off all electronic devices during take off and landing.
Update: I was going to take eminembdg advice and go to a Tmo store and try to get the phone replaced after work today. But after showing the nifty shutdown reboot bug to a few friends the phone now actually shuts down correctly and stays off. I guess it's like when you take your car to the mechanic because its making this funny noise and then it stops making the noise just as you pull up in front of the shop.
My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
michaelh99 said:
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
Click to expand...
Click to collapse
Oh sorry I replied to the wrong person.
---------- Post added at 11:35 AM ---------- Previous post was at 11:31 AM ----------
michaelh99 said:
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
Click to expand...
Click to collapse
My wifi started saying error every time I tried to turn it on. After speaking with htc they told me that I needed to do a master reset because It is impossible to downgrade to an earlier version or even the stock one without resetting. So stupid me believes and resets, NOPE still on the newest update with a cleanly wiped phone.
---------- Post added at 11:47 AM ---------- Previous post was at 11:35 AM ----------
HL123456 said:
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
Click to expand...
Click to collapse
Same thing happened to me.
Seeing as everyone has problems with the OTA deters me from updating.
Sent from my HTC VLE_U
My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
+1 here. My data/signal is only a small fraction better. My connections still cut out or go completely retarded like this.
Sent from my HTC VLE_U using xda premium
I have had the Galaxy S 3 for almost 2 weeks now, and I noticed it will not download anything over my mobile data. Wifi works like a charm, but at work, I need credentials to use the wifi, so I just dont bother with it. I was going to install an app off of the play store and it would not go. It said downloading and the bar was constantly moving, but no numbers telling how far done. It sat like that for 10 mins and nothing happened. This has happened before to me when trying to download pics off of the internet. Live browsing works fine though. Facebook app works great, google chrome browser works unless you try to download.
I am unsure if this is a setting thing, or verizon blocking downloading off of mobile data or what? The app was under 2Mb so it wasn't a big one at all. I have my mobile data on (4G), power saving off, airplane and driving mode off, and sync on. For sync on my main account I only have gmail and internet set to sync though... I dont want all the other BS syncing its just annoying.
If someone could shed some light on this topic because I am so confused as to what is going on.
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Vorfidus said:
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Click to expand...
Click to collapse
If I remember this is not the first time. I believe I was in a hurry trying to download an app and it wouldn't go so i just quit it and gave up. I have tried a couple different apps and tried one about 5 times after resetting the phone and trying different settings and nothing I could do would get it to work.
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
ancashion said:
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
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Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
XXchocolatetouchXX said:
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
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You take it better than I do, that's for sure.
Is there anyway to stop the hotspot from turning off automatically? When I lose data for any reason with the hotspot on, I get this message: "unable to connect to data network, turning off hotspot".
I have a rooted S6 edge running Renegade ROM 6.0.1 with Xposed framework installed. I searched Xposed for a module but can't find one. I also searched Google and XDA but cannot find an answer.
In general I really find it annoying when the messages pop up at all when turning on or off the hotspot, wifi, etc... I would much prefer to change the settings myself without any intervention by the phone. The main problem I have is when using my phone as a hotspot in my car to play something on my in-dash Android car stereo and I get a phone call or a hit a data deadspot, the hotspot will turn off. I really don't like having to turn it back on after every interruption.
Please let me know if any of you have a solution for this.
Thanks!!!
For some reason, pardon me I'm buzzed. I think it has to do with the s6 not having 2 radios or something. My old HTC m7 handled data and phone and whatnot flawlessly. It had 2 radios. I dunno I'm buzzed I could be wrong
Edit: I just remember being able to tether my hotspot and still take phone calls no issue on my m7. Now it's me getting mad at my girlfriend for calling every 5 seconds when I'm trying to download something.
Edit 2: terrible design idea. Sacrifice the functionality of 2 radios for slim design.. I want data and phone at the same time.
Edit 3: Even now I still talk to someone, "hold on let me look it up....
.
Oh wait, that was my old phone."
OK now I'm angry
blacksantron said:
For some reason, pardon me I'm buzzed. I think it has to do with the s6 not having 2 radios or something. My old HTC m7 handled data and phone and whatnot flawlessly. It had 2 radios. I dunno I'm buzzed I could be wrong
Edit: I just remember being able to tether my hotspot and still take phone calls no issue on my m7. Now it's me getting mad at my girlfriend for calling every 5 seconds when I'm trying to download something.
Sent from my SM-G925P
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I know what you're referring to but this is a little different issue. I know that back on my Galaxy S4 I could have data going at the same time as phone calls, but beginning with the Galaxy S5 they changed it (I believe I read somewhere it had to do with Sprint Spark). However, on the S5 I could still have my hotspot on while taking/making a phone call and the hotspot would remain on just without actual internet data until my phone call was over then data through the internet would resume.
BUT on my S6 Edge the phone actually turns the hotspot off on any phone activity or even losing data for a moment (like driving though a dead zone). I would like my hotspot to remain on whether or not my internet data is happening. It's possible that back on my S5 it was modded as part of a custom ROM but at least it behaved the way I prefer.
I have been looking at both Tasker and Xposed but so far no luck in preventing the hotspot from being turned off.
I hate not being able to change a setting that automatically disables the hotspot when no network is detected. Almost makes it feel like an ifone.
Well maybe not that bad. :laugh:
I've been digging around for a 3rd party app that might alleviate the issue, but wifi apps (or at least working ones, ..I miss the old wifi tether 3.3-beta2) seem few and far between these days. Has anyone had any success with other apps or is it just something we'll have to suffer through for the foreseeable future?
I have a solution that i used that is actually how i got hotspot to work on stock. If you need to know PM me and i will explain. Idk how it came to stop that message but it does allow me to keep it from turning off the hotspot. If it has been 10m though it may do it but that is a good bit of time to get back out of a deadzone too.
pickles523 said:
I have a solution that i used that is actually how i got hotspot to work on stock. If you need to know PM me and i will explain. Idk how it came to stop that message but it does allow me to keep it from turning off the hotspot. If it has been 10m though it may do it but that is a good bit of time to get back out of a deadzone too.
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PM sent. Any help you can provide would be great. Been digging over the last few days with nothing to show for it..
pickles523 said:
I have a solution that i used that is actually how i got hotspot to work on stock. If you need to know PM me and i will explain. Idk how it came to stop that message but it does allow me to keep it from turning off the hotspot. If it has been 10m though it may do it but that is a good bit of time to get back out of a deadzone too.
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Would you mind sharing with the crowd? I've been looking around for this with no luck. I've got a feeling that I could possibly add a dummy entry to the telephony.db for some kind of loopback but I don't have any idea where to start.
Thanks
I never tried getting it to work on stock, nor have I seen evidence that it could. For me, Rooting is usually step #1 in getting a phone anyhow. The samsung app Good Lock allows toggle control due to being a systemui update. Credit for that discovery goes to pickles.
JediOmen said:
I never tried getting it to work on stock, nor have I seen evidence that it could. For me, Rooting is usually step #1 in getting a phone anyhow. The samsung app Good Lock allows toggle control due to being a systemui update. Credit for that discovery goes to pickles.
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Thabks for the credit and he is right for this. They at least fixed some bugs that I had been experiencing with it then like toggles changing themselves. Stopped completely with the latest update.
Sent from my SM-G925P using Tapatalk
Ok, you explained the problem I have and have been searching for a solution to. Could someone please give me a clue about a fix?
Do you have the Samsung app Good Lock? What issue are you having?
Sorry to try to get in three topics here, but sometimes I post stuff with no reply.
I've heard of some T Mobile reception issues, but no one really complains of cricket issues. I don't have another Cricket phone in my pocket to compare it to while traveling, but I do have an a Verizon phone... And in my state cricket/ att would always have just as good coverage as Verizon. Just don't understand why this phone seems to go to the H (edge right?) When it should be on LTE. And then there are those times when the signal just goes away entirely.
Beta Build 8.1.0 solved a lot of the freeze ups on the phone, but it also came with some network issues it seemed. I went back to 7.1.1 and then the freezes started again.
Somewhere on these forums I read that if you were going to go back to nougat you needed to use the Sprint variant build (if you bought from.Sprint) rather than the " other" build. Not thinking I had to chose that, I went back and flashed that build, and something strange happened in the restore that hadn't happened before- all 168 apps where restored, but the homescreen remained blank. Call me superstitious, but without moving all the icons to the homescreen AND not adjusting to the largest display and next to the largest font .... This phone hasnt crash yet.
So then I try the beta again (since now it was sent to my phone rather than all the sideloading I had done before)....and I'm nearly 24 hours again without a crash.
If your phone makes you money like mine does on the weekend- it can't crash, the GPS has to work, oh and then there's that reception thing.
Are we getting closer to having it work consistently?
Oh and one more thing, after while I think some of my posts have no value, I'll admit that. I can't seem to delete my own posts on here. Is that possible?
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