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Hello people. I searched for info on this issue, but nothing for the Captivate came up. Intermittently I'll wake my phone up and there will be a little circle with a line through it where there should be network info. Anything I try to do with the network pops up a "Not registered on network" (or something like that) message. Usually rebooting the phone will solve the problem, but last weekend after three reboots it was still doing it. I left my house and an hour later checked it and no circle/line icon. This happens every several days, so not a chronic problem yet. Still very annoying. Any solutions? Thanks.
Stock Captivate.
I would consider warranty return if it were me I havent seen or heard of this before your post. good luck.
I have a stock captivate and let's just say I am incredibly disappointed and annoyed with it and at&t in general I'm tired of all the run around and hold up concerning froyo, but this isn't the thread for that.
My phone has been glitchy since the get go. The newest is the issue with "not registered on network". It has happened off and on, but a couple days ago, after I had turned the phone off for the night and back on, the phone screen blanked out while the bottom touch panel stayed lit and everything became totally unresponsive. After several reboots by removing the battery, my screen finally came up again, but so did that little blue circle and line...voila..."not registered on network"
The guy in tech support from at&t tried to help me out. He stayed on the phone with me for over 2 hrs trying to correct the issue, but even after a factory wipe...nada. Lost all my apps, free and purchased... if we would have froyo like promised, all my apps would have been backed up...UGH...
This is actually my third captivate in as many months. My first phone bricked itself after 2 days. No one could ever figure out why. I am waiting on a replacement as we speak. Of course my "new" phone is being replaced with a refurbished one. I hate that considering my current phone was only 3 months old and didn't have a mark on it, but what can I do?
because you don't mention if you're running stock or a custom ROM, I'm going to assume custom ROM. and if you are, then you must have not searched very hard because this is already a semi-known issue: http://forum.xda-developers.com/showthread.php?t=864903
it happens to me ANY time I use a modem newer than JK3... when I use UGJK3 or older, no problems... but if I use UGJK4 or newer, random "no service" on the lock screen with the "circle with a line through it" in the notification bar. as of right now (I believe) there's no known issue why some modems fail on only some hardware. I have a batch 1006 and it works fine right up until the UGJK3 modem, while some people seem to have absolutely no issues with modems (even the newest ones like UGJL2 and TLJL3). basically, if you're running a JPY based ROM, flash JK3 and see if that helps... if that doesn't, go back to a stock captivate ROM of some sort with a stock modem so you don't have these issues (never happened to be me on JI6/JJ4)
Try changing ur SIM card. That could solve the issue.
In my case, it is original stock all the way. The SIM card is fine because I switched it into two different at&t phones and had no issues at all. Right now my Captivate is a gloried camera and MP3 player.
I forgot to subscribe to my own stinking thread! I know this is stale now, but here goes.
I'm running stock froyo, rooted. At the time of the original post I was using it completely stock on eclair. Shortly after the post, it stopped happening and haven't had issues since. I still don't know what caused it. Thanks for all the input though.
Sent from my SAMSUNG-SGH-I897 using XDA App
NvigR8 said:
I forgot to subscribe to my own stinking thread! I know this is stale now, but here goes.
I'm running stock froyo, rooted. At the time of the original post I was using it completely stock on eclair. Shortly after the post, it stopped happening and haven't had issues since. I still don't know what caused it. Thanks for all the input though.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Happened to me a year or so ago on a different phone. Turned out they were upgrading the tower closest to me with new hardware and were shutting it down intermittently to work on it.
I have owned the sensation for 3 weeks and have had random problems that most have reported. Screen responsiveness, occassional connection problems, lag, unable to spin the carousel, and other little issues. I exchanged my first Sensation and now having the same issues with this one.
I was doing some thinking and after reading a zillion forums decided to try something. I downloaded the stock rom (ruu file) and reinstalled the rom file. I did not enter my google info during set-up. I went into privacy settings and unchecked back-up and restore options. I then entered my google account only.
So far my phone is running MUCH BETTER and VERY responsive. I can carousel EASILY!!!! It's like a new phone. WHAT A DIFFERENCE!!!!
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Might be worth a shot for some of you.....
I will update this thread and let all of you know how its working.....
I told people about this when I first git the phone but everyone was like....."how would that effect anything". It does because I've done this on 4 different Sensations and all of them ran slower after it loaded all of my settings automatically. On each of them, I disabled the restore settings feature and imputed my Google info after disabling this and every phone was more responsive. I don't understand why but I'm glad someone else noticed it.
Sent from my HTC Sensation 4G using XDA Premium App
I think that most of the problems that people are reporting with the Sensation are software problems. It seems as the phones get faster they also get much more complicated and in my opinion, the manufactures are pushing out phones before the software has been fully tested and evaluated IN THE REAL WORLD!!!
They seem to lose sight that quality is MORE important then a deadline. If you can't do it right...don't do it!!!!
But instead they hype us up with slick marketing and make us go crazy buying their phones that are not ready to be released. Then we exchange/return until the buyers remorse period has passed and then we are stuck with a device that does not live up to the nearly $600 that we paid. Yes WE ALL PAY FOR IT.....if you think that you paid $148 for your Sensation,,,, please look at your MONTHLY bill.
It's not just HTC or Tmobile. It's Apple, MS, LG, ATT, Verizon, etc.....
Im very confident that the Sensation will eventually work as designed and marketed....I just hate that I'm a sucker!!!! I'm an early adopter and this is the price I pay because I have no patience!!!
Now that I ranted...try the rom reinstall so far my phone works flawlessly. As I have said before...its like I have a new phone....the Sensation 2....
HTC Customer said:
I have owned the sensation for 3 weeks and have had random problems that most have reported. Screen responsiveness, occassional connection problems, lag, unable to spin the carousel, and other little issues. I exchanged my first Sensation and now having the same issues with this one.
I was doing some thinking and after reading a zillion forums decided to try something. I downloaded the stock rom (ruu file) and reinstalled the rom file. I did not enter my google info during set-up. I went into privacy settings and unchecked back-up and restore options. I then entered my google account only.
So far my phone is running MUCH BETTER and VERY responsive. I can carousel EASILY!!!! It's like a new phone. WHAT A DIFFERENCE!!!!
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Might be worth a shot for some of you.....
I will update this thread and let all of you know how its working.....
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Click to collapse
Interesting.
I didn't think about turning those off.
Tried it...seems to improve things a bit.
Good thing you didn't title your thread..."I Think I *May* Have Discovered Something".
I've re-installed with the ruu multiple times and it didnt fix anything, no improvement. I've had 4 sensations, first 3 had the touchscreen issue, the 4th i'm only 2 days in and it hasn't messed up yet, its about time though. There are a hundred different things people have done to temporarily fix their problems, most aren't reproducible. Thats what is so strange about this phone. I've had the touchscreen become responsive like new a few times, just like others, and we are always trying to figure out what we did to make it work. I think its a coincidence when it starts working, thats why there are sooo many different posted solutions.. (only talking about touchscreen issues here)
hmmmm.....How did you re-install? via PC or from SD card?
HTC Customer said:
I have not added any apps OR any other type of social networking stuff. And I also shut-off that Tmobile contact sync.
Click to expand...
Click to collapse
Hmmm.... Why get a smartphone then?
Hope it works for you mate, but I can bet that touch screen issue will be back.
Im trying to see if any of the problems would return while the phone was completely stock. I kept it app free for 24 hours and it has worked great...no problems.
I just added a bunch of apps late last night and so far it has continued to run great. I will keep testing and adding more until I get back to the way I normally use my phone.
So far...i can spin the carousel very easily, screen is still responsive, no connection issues as of yet, and my battery has lasted over 24 hours and it still has over 50% of its charge!!
No social networking yet...I usually have Facebook, Twitter, and recently google+. I'm saving those for last since I suspect those might be some of the problem.
I did add all of my email accounts and my exchange account. So far it's still great!
When you say reinstall do you mean do a factory reset?
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
HTC Customer said:
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
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Click to collapse
Yes, i used this RUU_Pyramid_TMOUS_1.29.531.2_Radio_10.42.9007.00P_10.11.9007.15_M_release_193714_signed from my computer. I've also done factory reset from recovery as well as from Settings, SD & Phone storage--Factor data reset. All appear to look like the exact same state as when new, just unboxed. I would think that if it was a software issue that one of those methods would fix it everytime, since it worked wonderfully when new in that same configuration.
But when you look at it another way ..If it was Hardware, why wouldnt it do it as soon as you turn it on, brand new? Why does it take a few days? So far this 4th phone has ran longer than the others, no problems yet. It's loaded with tons of software and no bloat removal and its still the fastest phone ive ever used. Damn i hope it stays that way...
This is my last attempt to fix these issues. All three phones, my two and my wifes sensation, all have the death grip issue. And that alone is a very big design flaw. I can kill WiFi with just place my finger along the back top edge of the phone. It really becomes a problem watching videos. As soon as hold the phone on the WiFi antenna side, WiFi drops.
Thinking of returning and getting the mytouch 4g slide. Basically same specs just smaller screen.
HTC Customer said:
I downloaded the stock Rom and flashed via my pc. Took about 5 or 10th minutes. So far it has worked for me. It's been 48 hours and I have not had a return of any of the problems I had before.
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Click to collapse
You mind linkin' me the site for the download? Sorry if it's been listed already.
Thanks
I have had the Galaxy S 3 for almost 2 weeks now, and I noticed it will not download anything over my mobile data. Wifi works like a charm, but at work, I need credentials to use the wifi, so I just dont bother with it. I was going to install an app off of the play store and it would not go. It said downloading and the bar was constantly moving, but no numbers telling how far done. It sat like that for 10 mins and nothing happened. This has happened before to me when trying to download pics off of the internet. Live browsing works fine though. Facebook app works great, google chrome browser works unless you try to download.
I am unsure if this is a setting thing, or verizon blocking downloading off of mobile data or what? The app was under 2Mb so it wasn't a big one at all. I have my mobile data on (4G), power saving off, airplane and driving mode off, and sync on. For sync on my main account I only have gmail and internet set to sync though... I dont want all the other BS syncing its just annoying.
If someone could shed some light on this topic because I am so confused as to what is going on.
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Vorfidus said:
Is this a re-occuring problem or was it the one time in the play store/picture download? I know sometimes when you download or update from the play store, it gets stuck. You just have to cancel it and restart it. As for the picture download, it may have just been the hosting website.
Click to expand...
Click to collapse
If I remember this is not the first time. I believe I was in a hurry trying to download an app and it wouldn't go so i just quit it and gave up. I have tried a couple different apps and tried one about 5 times after resetting the phone and trying different settings and nothing I could do would get it to work.
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
ancashion said:
I have nearly the same issue, except, speeds are just exceptionally slow. I get tons of "network not available" type errors. 22+ hours on the phone with Verizon tech support, 4 SIM cards and 6 total hours on the phone with Samsung and all they can tell me is it's "either the network or the phone!?" They told me my phone was DOA and swapped it out. My new phone suffers the same problems, slightly worse. Verizon won't admit the phone could have a flaw directly to me but others on this website say their reps have told them the issue is well known and they are looking into it. The issues seems to be; Long latency, dropping signal with no indication, slow network speeds over 3g/4g as compared to other devices on the same network, at the same time (not always the case though..), long periods when text messages come in, dropped calls, etc.
VZW is supposedly checking into my local network now. I'm supposed to be updated on their status, but I know what they're going to say.. "Network's fine!"
The only thing left is the device. Others, including yourself seem to be having similar issues. There's alot of talk about "Samsungs radios suck" or "You should have known buying a samsung that it's radio could maybe not work that great.." I dunno.
Seems to me a radio should be kinda a priority in a mobile device. My apologies for not being born with the innate knowledge of samsungs less than stellar radios.
Some are hopeful for an update. That update apparently never came to the Nexus. I don't think it's reasonable to expect it here either.
I flashed the Synergy Rom and it seems to have helped immensely. It's not as reliable or consistent as the ole X2 over the same network but then again, it is a Samsung, I guess.
Click to expand...
Click to collapse
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
XXchocolatetouchXX said:
Well thanks for bringing that to my attention and letting me know I am not the only one with this issue. I just wasn't sure if it was known as a problem or a setting I had turned off or something stupid like that. Because I know there are ways to disable mobile data so it doesn't suck it all away.
Doesn't seem like a radio issue in my case, as everything works fine, its just when downloading from mobile it doesn't work. Regular browsing is fine and so is internet use in apps, its just the downloads. Wasn't sure if it was a verizon policy to lockout downloads, as this is my first smartphone, or if it was a phone issue itself.
I am not going to use ROMs on my phone, or anything like that. Ill just put up with it until there is a possible fix. Its not too big of a deal, it just helps when you need something and theres no wifi around.
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Click to collapse
You take it better than I do, that's for sure.
5/19/2013 Update: The bug might be dead! Like for real this time. See this post, post number 14 in this thread with an explanation of what to do.
10/25/2012 Update: TRY THE LATEST BUILDS OF BRUCE'S CM10 STARTING WITH THE 10/25 VERSION!
Bruce has made a change that helps differentiate between the regular data stream and the MMS data stream in an attempt to see if that was what was causing the instability issue. This is only on Bruce's CM10 Kang as of 10/25. If you are only another CM ROM, flash Bruce's (even if just for a minute or two) and see if the data bug goes away. Please report back if it did!
If this does cure it, I'm sure Bruce will share the sollution to all other devs and your favorite other AOSP ROm will have the cure shortly.
Updated 10/24/2012
This is a detailed description of the 6 million or so things that various people have attempted to do in order to rectify the blinking data connection problem plaguing T Mobile USA users on AOSP ROMs for the Sensation. This issue is non existant in Sense based ROMs.
The problem has something to do with how the Sensation authenticates itself with the T Mobile Data Network. It's not based on the cell towers as voice calling is unaffected. The theory is that the AOSP framework lacks the proper authentication certificates for part of the data network and when the phone is routed to that part of the network, it gets kicked off teh network, then continually retries to connect.
This was and issue on the Sense Gingerbread Stock ROM in 2011 but T Mobile and HTC patched it. All Sense ROMs are free from this bug. But no one knows what exactly the patch was so AOSP ROM's have not been able to be cured yet.
Short version....
Problem started for me on Bruce's CM10 rom. But it's reported on all CM10 variants and most CM9 ROM's as well.
One day I noticed that data wasn't connecting well. It would blink on and off. Sometimes it would stay on, but if I turn it off then right back on, it might go back to blinking.
The problem exists on all AOSP roms (AOKP, CM9, all versions of CM10) even after full wipes and restores of known working nandroids.
Cell signal for voice calls works perfectly. No problems whatsoever. So the phone is connecting to T Mobile. It just won't get data.
Long version....
To fix this I've tried the following...and how each does or doesn't work.
Switch to 2G networks only and switch back. Problem remains, and still blinks E on the EDGE networks rather than being solid on them.
Updated the radio. Problem remains.
Updated the entire firmware package. Problem remains.
Superwipe and flashed Sense, verify data works well. Then regular wipe and flash a fresh install of CM10. Problem remains.
Flashed clean version of CM10 and fixed permissions. Problem remains.
Made calls from the phone. Some people have reported that this helps temporarily.
Sent myself a text message. Some people have reported that this helps temporaliy.
Turn on airplane mode for a minute then go back to normal. Some people have reported that this helps temporarily.
It's not related to Wifi at all because I've created the error on fresh installs of CM10 before ever turning Wifi on.
Formatted SD card. Problem remains (and just to be sure I got the error while the blank formatted SD was removed from the device)
Checked the APN's 100 times. They are correct.
Spent an hour on the phone with T Mobile. Their tech said everything looked good on their end. He cleared the SIM and reactivated it. Problem remained.
Other people have gotten new SIM cards and found that while they helped right away, the problem eventually came back.
The only things that have shown any help to multiple users are in bold above. There are various reports of 100 other 'fixes' that people swear fixed the problem for them. But all of them involved the phone disconnecting from the network and reconnecting. That appears to be the key to get data working again temporarily. Making calls and sending yourself text messages also forces authentication on the T Mobile network without breaking the original connection.
If you want more details or want to review the logs to see if you can figure it out, logcats of the problem are located in this post! Click here for logcatty goodness!
Here is the real kicker....
Everyone once in a while...it connects. And once it's connected it'll stay connected until I turn the connection off or reboot the phone. Then it'll go back to blinking in and out when I try to turn it back on.
Just another note, the data is finicky on my old LG G2x also on TMobile with AOSP based ROMs, talk works, but cell data won't come back after going into airplane mode and out, until a reboot. It works fine on official TMobile ROMs. I suspect there may be some proprietary cell data negotiation between handset and Tmobile towers that AOSP code doesn't have.
Whyzor said:
Just another note, the data is finicky on my old LG G2x also on TMobile with AOSP based ROMs, talk works, but cell data won't come back after going into airplane mode and out, until a reboot. It works fine on official TMobile ROMs. I suspect there may be some proprietary cell data negotiation between handset and Tmobile towers that AOSP code doesn't have.
Click to expand...
Click to collapse
Okay here's an update on this for anyone who finds this thread through a search or Google or something....I'll try to describe this using the simplest terms possible so those of us who aren't cell tower engineers can understand it. (And I assume that's most of us, including me!)
The latest running theory is that the issue occurs due to the way the phone is handed off from 1 tower to another.
As you move your phone is handed off from one tower to the next. You get unregistered with tower 1 and reregistered with tower 2. That's normal.
However if you are within range of 2 towers you can't be on both. You have to be registered with 1, and that's supposed to be the stronger one. But AOSP ROMs lack a T Mobile certificate that authenticates which tower is supposed to have priority. So when the data is blinking you are getting bounced between 2 towers because the phone is trying to register with both.
The latest version of Bruce's CM10 ROM (Dated 10/10/12 and with TMOUS DATA in the rom name on the download page) supposedly includes patches that fix how this authentication works. And I only say 'supposedly' because the patches have only been up for about 12 hours so the jury is still out on how well it works. Personally I've been on it all day today and haven't had the data issue yet. But it can be days in between seeing it. So it'll take a while to know for sure that it's fixed.
If this turns out not to be the exact cause of the problem, it's something similar and a final sollution should be found soon.
Update: This have never been substantiated, and several users with the bug have reported knowing for a fact that they experience the problem when in range of only 1 tower.
Hi,
I have noticed with JB ROMS that you get 7 or 8 APN's,most of which do not apply to me.
Have you tried (making a note of your one first) and deleting all the APN's
Reboot,and just install yours.
malybru said:
Hi,
I have noticed with JB ROMS that you get 7 or 8 APN's,most of which do not apply to me.
Have you tried (making a note of your one first) and deleting all the APN's
Reboot,and just install yours.
Click to expand...
Click to collapse
That's one of the 1000 things that's been tried, to no effect. If he APN is set to the correct one the extra APN's are ignored.
Nothing that you do within the phone can cure the problem. At most, forcing the phone to re-register with the tower is the only thing that can help, and that will be temporary if it works at all.
The best bet now is to hope that Bruce fixed it with his latest additions to CM10 now that we understand what the actual problem is (or at least that we think we do)
Update....
T Mobile data is still broken. It has not been fixed yet. The latest theory may just be one more in a long line of theories that turned out to be wrong.
There are days when I really hate this phone.
Thanks for the update. I've been monitoring that thread occasionally, but it has way too much traffic for me to keep up. I was close to switching to it, but I need good battery life and reliable cell service over any smoothness benefits of JB, which is why I'm sticking with HyperNonSense ICS for now.
been experiencing this issue for a couple months myself. currently stuck in a no data bout as we speak. i'm wondering if it has anything to do with the amount of data we've used. i noticed this last bout started right around the time i passed 5gb. should also be noted i'm on the unlimited 4g plan and tether like crazy. i guess i'll know if the problem persists until my next billing cycle. for now i'm stuck with a sense nandroid and crack flashing aosp daily to see if it's fixed.
cpittman said:
been experiencing this issue for a couple months myself. currently stuck in a no data bout as we speak. i'm wondering if it has anything to do with the amount of data we've used. i noticed this last bout started right around the time i passed 5gb. should also be noted i'm on the unlimited 4g plan and tether like crazy. i guess i'll know if the problem persists until my next billing cycle. for now i'm stuck with a sense nandroid and crack flashing aosp daily to see if it's fixed.
Click to expand...
Click to collapse
I have tried the SIM swap fix. And that has apparently worked. I've been using in good for about the last 6ish hours without any problems. :good:
So i'd give that a shot if your willing.
I've been using CM10 KANG since it was available for HTC sensation. Never had the data blink issue. Recently, my phone started to have this issue. Data would simply not connect with CM10 or CM10.1 with any radio/firmware combination. I also noticed that when I travel to work, i get data say after 10 miles away from my home and it continues to work after coming back home. However, after restarting the phone, i hit the blink problem again. Wondering if its because of some cell tower maintenance/upgrade near my area.
So I was on bruce's ROM until a week ago and this never happened while on his ROM. Just upgraded to albinoman's ROM and this started happening. I have to send myself a MMS picture to get it back again. Hope this helps
Fix
Ive had this problem on and the only thing that seems to help is flashing a new ROM but then a few weeks later it returns... I realized that this only happens when I try to send an MMS message or attempt to receive them. I don't know how to stop receiving an MMS but just delete the picture message you're trying to send and your data should stop blinking on and off. Can't guarantee it'll work for you but it worked for me! GL!!
It appears as though this stupid annoying silly obnoxious bug has finally been squished, sprayed with 3 cans of Raid, and its' mangled corpse then burned to a crisp...I hope.
3 weeks ago W1ldFl0wer brought this fix to Albinoman's attention...
In the build.prop under phone>system was the following line....
ro.telephony.ril.v3=datacallapn,signalstrength
This line appeared like this on all AOSP roms for the sensation.
The fix was to add skipbrokendatacall to the line so it looked like this....
ro.telephony.ril.v3=datacallapn,signalstrength,skipbrokendatacall
Save the file, reboot, and data should spine right up and work fine. So far the peopl ewho have run into the data bug have implimented this change and BOOM, data fixed.
So if you use any AOSP ROM 4.0, 4.1, or 4.2 other than Albino's CM10.1 Kang just add skipbrokendatacall to that line and see if it fixes it. Only do this if you on in the US on T Mobile's network. If you are in parts of Europre making this change will screw up your data.
If you are using Albinoman's CM10.1 Kang ROM, he has already included this line in the build.prop for you. You just have to activate it. About 30 lines into the build.prop is the new line that reads...
#ro.telephony.ril.v3=datacallapn,signalstrength,skipbrokendatacall
Just delete the # in front of that line. (The # makes the ROM skip the line when loading everything, but lets it stay in the file so you can read it. Deleting the # means that the phone will read that line when it reboots.) Then go up to the line that says the same thing without skipbrokendatacall and delete that line entirely. Save the file and reboot. If you don't delete the original line without skipbrokendatacall, your phone will go haywire, data might not work at all, and you might inadvertantly trigger Z Day. So if you're not ready to fight in the zombie apocolypse, only leave one of those lines in the build.prop.
Hope this cures it for everyone! Again, don't make this change if you live outside the USA or are not on T Mobile's network! Doing so on other networks in other parts of the world could make things worse for your phone!
Here is the link to the post where W1ldFl0wer informed Albinoman of this fix.
http://forum.xda-developers.com/showpost.php?p=40755845&postcount=9003
I don't think W1ldFl0wer invented the fix, but he certainly is the one who made it public to Sensation users so go to that post and thank him/her bcause I might finally be able to stop obsessing over this stupid bug because of this user!!! :good:
Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
I have tried booting the phone into safe mode, but with nothing different.
I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
TheCuriousPanda said:
Hey all, this my very first post here and I am quite nervous haha. Been a huge fan of the website and I have solved many issues thanks to the vast amount of resources, however I have come across one no one seems to have had.
My Note 5 recently starting having issues with service, where it displays full signal (as in bars, no 4G or E, just cellular bars) but my phone doesn't actually have service. If I try to make a phone call all it gives me is "Not registered on network." and if I try to send out a text message, similar messages saying I am not connected to the connect pop up.
Things I have tried:
Manually trying to connect to a network through the Network operators setting in the general setting. This leads to it displaying my network and a couple other after searching (my network is T-Mobile) but when I try to click on it to connect to it, it says its cannot be connected at the time.
I have tried booting the phone into safe mode, but with nothing different.
I have tried putting my sim card into another phone, and it works perfectly fine in the other phone.
Besides that, I am stuck. I have given it a couple days to do nothing, but as I tried putting my sim card and testing it again today, nothing is different.
Any help would be greatly appreciated.
Thanks all!!
Click to expand...
Click to collapse
I had it once, I simply had to register on the network. Go to settings/mobile networks/network operators/search networks
You can choose from the list _ mine was AT&T
Sent from my SM-N920C using Tapatalk
clsA said:
I had it once, I simply had to register on the network. Go to settings/mobile networks/network operators/search networks
You can choose from the list _ mine was AT&T
Sent from my SM-N920C using Tapatalk
Click to expand...
Click to collapse
I did try that. However, when my network comes up after searching for it, I cannot register to it, and it says "Unable to select network. Select Automatically"
Furthermore, it doesn't seem to be able to connect to any of them. I have T-Mobile, but when I click on the AT&T network, the same thing happens.
After searching for a while, the phone just gives up.
Is data turned on?
mitbit2k3 said:
Is data turned on?
Click to expand...
Click to collapse
Yup, Data is turned on. But its not just data that isn't working, phone calls and text can't get sent out. I'll try to take some screenshot tonight and post them, is there anything I should focus on in terms of screenshotting?
Here are some screenshots of various places where I have checked the network connection. I just did a factory reset on it yesterday to check if that would fix anything but it really didn't do anything as far as I can tell.
Here are the remaining:
I have the same issue. Tmobile note5.
My tmobile note5 is doing the same thing. The phone is not even a month old. It worked fine for first 3 weeks then just out of nowhere stopped getting cell service. I can use wifi of only. Tmobile will not in store swap it because they didn't have a case in Stock of any brand when I purchased it and I dropped it walking out of the store cracking the backplate ever so slightly. Yes they denied replacing it then also even when it was less then 20 minutes old and didn't even get 3 feet past there door. It would not be cracked if they kept cases for there most advertised phone I stock. It did work still just fine example after taking minor cosmetic damage. Now this lack of cell service deal is happening and I have no choice but to do an insurance claim on it for $175 when I haven't even made the first payment on the brand new phone. Please tell me you have found a solution to the service problem.
Mine suffered something very similar, I've had the phone maybe around 6 months. I had a case on mine for a while but when I took it off, I notice that the glass backing was slightly cracked. Hardly noticeable honestly and it worked fine for 3-4 months. One day it just randomly stopped working, I've yet to find a fix, I might take it in to a phone repair store just to get a diagnostic as I'm thinking it's more of a hardware problem than software.
I'm in another state right now but then I get back home I'm going to try and go back before the update and see if that changes anything
I will post my results in about 5 days when I'm home.
Great thanks, that's a good idea, I'll do that as well this weekend after my midterms. I'll keep you all posted.
FIXED IT!
So I was bored and started to fiddle with my sm-n920t to fix the no cellular service problem after the 6.0.1 update and stumbled across the issue. So after days and endless hours of trying to solve this issue, I decided to check one last thing before flashing it to a previous version and here is my fix. So you need to go to settings, then ( more connection settings), then ( Wi-Fi Calling), then make sure you have the option set to (Cellular Network Preferred) . In my case the new 6.0.1 update set it to (Never use Cellular Network). This made it unable to connect to a tower therfore no calls, text, or Internet outside of Wi-Fi.
SKITSO4ANTIC FOR 3 FROM HALF COURT! SWISHHH! AND IT'S IN FOR THE WIN!!!
I hope this is what your issue is. Please let me know if it fixes it for ya. Good luck man! I also have some pictures that can guide you through the steps I took screen by screen with red drawing I put on it to mark buttons needed to be hit but I can't get them to upload for some reason. If you end up needing them just message me I will send them to you.
Skitso4antic said:
So I was bored and started to fiddle with my sm-n920t to fix the no cellular service problem after the 6.0.1 update and stumbled across the issue. So after days and endless hours of trying to solve this issue, I decided to check one last thing before flashing it to a previous version and here is my fix. So you need to go to settings, then ( more connection settings), then ( Wi-Fi Calling), then make sure you have the option set to (Cellular Network Preferred) . In my case the new 6.0.1 update set it to (Never use Cellular Network). This made it unable to connect to a tower therfore no calls, text, or Internet outside of Wi-Fi.
SKITSO4ANTIC FOR 3 FROM HALF COURT! SWISHHH! AND IT'S IN FOR THE WIN!!!
I hope this is what your issue is. Please let me know if it fixes it for ya. Good luck man! I also have some pictures that can guide you through the steps I took screen by screen with red drawing I put on it to mark buttons needed to be hit but I can't get them to upload for some reason. If you end up needing them just message me I will send them to you.
Click to expand...
Click to collapse
Congratulations sir haha, that must be a wonderful feeling to get your Note 5 up and running again.
It is unfortunately not the fix for me though. My phone straight up tells me "No Service" when I scroll down the notification bar.
I truly fear that it is a hardware issue, rather than a software issue.
Thanks for the post though, I am sure it will help someone else.
Dang I was really hoping it was your fix also. I still wanna help ya though. I have 4 more days until I drive home to Colorado and nothing to do in the mean time. Try to take a few screen shots of your problem so I get an idea and have something to work on for a few days lol.
---------- Post added at 04:21 AM ---------- Previous post was at 04:18 AM ----------
Go to where you type in phone numbers and put this in
*#0011#*
Then screen shot it and post it
Skitso4antic said:
Dang I was really hoping it was your fix also. I still wanna help ya though. I have 4 more days until I drive home to Colorado and nothing to do in the mean time. Try to take a few screen shots of your problem so I get an idea and have something to work on for a few days lol.
---------- Post added at 04:21 AM ---------- Previous post was at 04:18 AM ----------
Go to where you type in phone numbers and put this in
*#0011#*
Then screen shot it and post it
Click to expand...
Click to collapse
Heyyyy you live in Colorado too? I live in Denver/Fort Collins myself haha.
Thanks for the help, I have already posted a couple screenshot but here is the one from the dialer.
No kidding? I'm in longmont and my cousin's live in loveland/ ft Collins. I will message you my number on here shoot me a text when ya get a chance so I got your number and I will hit you up when I get home I got many solutions I did on my phone before finding the fix. And if you ever need computer parts I have a garage full of everything from graphics cards to cpu's to full built towers for game and workstation towers for graphic design and stuff.
Well all, found the issue. Turns out the (insert foul language here) person who sold me the phone either reported it stolen or stop making payments on the phone, thus blacklisting my IMEI.
Learned my lesson, never to buy smartphones again on Craigslist...
Wow really that's low. What a feminine cleaning utensil.
Skitso4antic said:
Wow really that's low. What a feminine cleaning utensil.
Click to expand...
Click to collapse
That may just be my new favorite insult. Though I must say I'll probably get in trouble somehow for using that haha
TheCuriousPanda said:
Well all, found the issue. Turns out the (insert foul language here) person who sold me the phone either reported it stolen or stop making payments on the phone, thus blacklisting my IMEI.
Learned my lesson, never to buy smartphones again on Craigslist...
Click to expand...
Click to collapse
This happened to me years ago, pretty infuriating. Things have changed now tho, always check the imei, tmobile has a checker on its website now that will tell you if the phone has a balance on it or not.