Related
I upgraded using the LG tool and everything went fine. Setup the ROM from scratch and all was well but then I kept having these issues so I shelved the G2X and went back to Sensation UNTIL T-mobile released what I thought would be a newer official build.
The fact that they are putting out V21E as the official GB build is downright sad and pathetic. After many months of promising an update they can't even get a release out there that's not busted. I know it is possible but it seems only HTC and perhaps Samsung know how to write software...my old Droid Incredible, friends Evo 4G and now Sensation are rock solid and everything just works. Samsung Nexus S and Galaxy variants also just mainly work.
I had these issues for the 24 hours I used the G2X with V21E - I got fed up and stopped using it but I'm sure there are others.
- Several times phone rang/vibrated due to incoming call so I answered the call which worked BUT the phone kept vibrating like it was still ringing even while I'm talking to the other person. Only solution is to hang up call and call back. Doesn't happen every time but happened quite often.
- Bluetooth is buggy as hell. Sometimes a device that's paired won't connect unless I powercycle the BT on the phone.
-- I was listening to music once with A2DP headset and a call came in. I answered the call and everything was great. I hung up the call and now no BT audio would come through the headset or even the phone speaker no matter what I did. Turn off BT/turn on, etc. Only solution was to powercycle
--Later on was using the phone, connected my paired A2DP headset to the G2X and almost instantly the phone screen turned off and it locked up. Had to pull the battery
- Weird issue with apps like (edit: Google's podcast app not HTC) Listen. Will play for a while and then all of a sudden stop playing and nothing I can do will get it to play again unless I uninstall/reinstall the app. Never happened on Froyo or CM7.
- Gets very warm - battery app showed the temp being well over 35 degrees celcius most times I looked and I wasn't even using the phone much.
- Was using the Google reader to read articles and all of a sudden the phone started slowing down and then it just froze with the screen on. Nothing I did would get a response from it. Power + vol up didn't work. had to pull the battery.
I mean this is freaking ridiculous. I have the Sensation setup with the exact same apps, launcher, settings, everything and I have ZERO issues. This is simply crappy software and LG should be ashamed.
FWIW, CM7 latest nightlies I never had ANY of these problems but A2DP doesn't work on CM7 so can't use it daily. Once A2DP starts working on CM7 I might give it another shot.
I'm definitely done with LG for a while.
mobilehavoc said:
- Several times phone rang/vibrated due to incoming call so I answered the call which worked BUT the phone kept vibrating like it was still ringing even while I'm talking to the other person. Only solution is to hang up call and call back. Doesn't happen every time but happened quite often.
Click to expand...
Click to collapse
This happens a lot in Stock Froyo for me. Sad to hear it's not fixed in GB!
Lightning Blue said:
This happens a lot in Stock Froyo for me. Sad to hear it's not fixed in GB!
Click to expand...
Click to collapse
Weird, I had reboots and SOD problems in Froyo but otherwise I had NO other issues in Froyo - when the phone wasn't rebooting or turned off it worked perfectly. This GB build has way more problems for me than Froyo.
Solid here..... Not a bad update imo
Same here I haven't experienced any of these problems, not even in Frito either. The update overall has done it all for me. I would try reinstalling the update again if I were you
Sent from my LG-P999 using XDA App
Those of you with problems should try doing a Factory Reset.
Sent From My G2x Running CM7
moshe22 said:
Those of you with problems should try doing a Factory Reset.
Sent From My G2x Running CM7
Click to expand...
Click to collapse
I did, note how I said I set it up from scratch. There is BOUND to be issues with this because the kernel is the same as froyo - many of the problems were caused by the kernel and since that hasn't changed, how would the issues be fixed? CM7 might fix issues because it's a different kernel.
My phone is now freezing up!!! WTH! Three times since the update in less than 12 hours. I wanted to call Tmobile customer service to cancel my Value Plan i switched to a day earlier but couldn't. I had to remove the battery and reset the phone before making my call.
I told them I didn't want to spend $200 for the migration fee and then be stuck in a new 2 year contract with this G2X phone and pay a $200 if I leave that Value Plan contract or spend full price on a phone to replace this junk. I went back to my 1500 mins, unlim text, 5 gb data for $79.99 plus %15 discount on that. The person I spoke with was surprised this new update was having issues. She knew this phone had bugs because her friend had this phone. She also knew they took it off their website and just brought it back with Gingerbread.
She said she will make a note in my account to give me a full upgrade credit because I am on my second phone and I told her that I was going to leave to Sprint! Hopefully my phone wont cause me to smash it before the Samsung Hercules comes out on Sept 26.
grenademasta said:
My phone is now freezing up!!! WTH! Three times since the update in less than 12 hours. I wanted to call Tmobile customer service to cancel my Value Plan i switched to a day earlier but couldn't. I had to remove the battery and reset the phone before making my call.
I told them I didn't want to spend $200 for the migration fee and then be stuck in a new 2 year contract with this G2X phone and pay a $200 if I leave that Value Plan contract or spend full price on a phone to replace this junk. I went back to my 1500 mins, unlim text, 5 gb data for $79.99 plus %15 discount on that. The person I spoke with was surprised this new update was having issues. She knew this phone had bugs because her friend had this phone. She also knew they took it off their website and just brought it back with Gingerbread.
She said she will make a note in my account to give me a full upgrade credit because I am on my second phone and I told her that I was going to leave to Sprint! Hopefully my phone wont cause me to smash it before the Samsung Hercules comes out on Sept 26.
Click to expand...
Click to collapse
Looks like I'm not the only one.
I just got T-Mobile to send me a replacement G2X on Thursday so will see if I have same issues. At this point I truly believe I have a hardware issue.
Sent from my thumbs to your eyes using a Sensation 4G
I can't help to think that theres some app people are installing that's causing some of these issues. My phone has been perfect in operation, but froyo was great too.
People need to understand that the tegra 2 has some compatibility issues as well with some apps.
Uninstall everything 3rd party, use the phone for a day and see what probs you have.
Sent from my LG-P999 using XDA App
I've had issues after a factory reset and not installing anything. Further I'm not keeping a phone that limits the apps I can install. I've got the same exact set of apps on my Sensation and it works perfectly. Its not like I have a ton of apps either, just the ones I need.
Sent from my thumbs to your eyes using a Sensation 4G
No problems so far. I love GB. My bluetooth now syncs with my radio which it wasn't doing with Froyo.
i've had none of these issues. i have had issues like this in the past with a bad flash.
Well I'm getting a replacement G2X that either will come with the update (doubt it) or I'll use OTA to get the update so if after that it doesn't work. I give up.
mobilehavoc said:
I'm definitely done with LG for a while.
Click to expand...
Click to collapse
OK.
I hope you have better luck with your new phone. The Sensation is a piece of garbage according to many. It is all up to luck apparently. It is weird how some have no issues and some have continual issues.
I'm starting to think I have bad hardware too, I'm having more problems with GB than I did with Froyo!
What did you tell them to get a warranty exchange? I was thinking of calling and just overwhelming them with info.
Just worried the replacement device could be worse!
I can't adjust the damn touch key brightness. It is making me crazy. Also the screen is not as responsive as it was with Froyo.
and of course the battery still sucks, but apparently android is a flawed system that just sucks battery for no reason at all. I hope the google/android folks get their stuff together one of these days. I really miss my HD2 battery life. You would think a bigger battery and newer operating system would be more efficient, but crappy battery life seems to be the norm. The tmobile guber that sold me my phones assured me I would get the same life out of the battery, but he was very wrong.
Lightning Blue said:
I'm starting to think I have bad hardware too, I'm having more problems with GB than I did with Froyo!
What did you tell them to get a warranty exchange? I was thinking of calling and just overwhelming them with info.
Just worried the replacement device could be worse!
Click to expand...
Click to collapse
They make you go through troubleshooting so I just answered their questions and she said, fine we'll send you a replacement. Just tell them you have a G2X that has been rebooting/turning off and that even after the update it still happens. That's what I did.
mobilehavoc said:
Looks like I'm not the only one.
Click to expand...
Click to collapse
Nope you're not the only one. My G2x today decided for the first time to freeze while I was using it. Plus with this update I get less signal than I had before.
This phone and how tmobile handled it in my situation left a foul taste in my mouth forcing me to switch to Sprint and the HTC EVO 4G. So far its been a happy switch, my phone hasn't locked up, no reboots, doesn't overheat and battery lasted me about 30 hours with moderate use (web browsing for about 30mins, 1hr phone call, and about 2hrs overall on xda) also had WiFi on plus Bluetooth.
Sadly I lost 4G data since Sprint doesn't have any 4G towers in my area yet. But @ $110 a month for unlimited everything and no data throttling it was a good move, plus nice to have signal while at home. WiFi calling worked whenever it felt like so it was no more reliable than plain cell service.
Sent from my PC36100 using XDA App
Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.
Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.
Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem
Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.
That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10
Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
Click to expand...
Click to collapse
Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.
I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.
I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
Click to expand...
Click to collapse
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
Click to expand...
Click to collapse
Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.
what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
my device has this odd behaviour i have already seen years ago on my htc magic. tje mobile data connection switches between umts and hspa constantly which can be observed by the chqnging H/3G icon. every time it switches the transfer stops which makes the mobile data connection painfully slow at most times... wifi is working perfectly btw.
as far as i understand it this is a bug in the radio firmware. my htc magic stopped showing this behaviour after a firmware update...
anyone else having this issue?
Oh the dreaded "arrow up" "bug" is at large still with 3 it seems.'
I have the HTC Desire (will be getting the HOS) and 3 as carrier too...
That "bug" was even present in my HTC Hero.
Three different phones on 3 all made by HTC can't be an coincident?
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
4, including my htc magic however the one s is an awesome phone and i guess this problem will be fixable with a radio firmware update soon... interresting that it seems to happen with 3 mostly...didn't have it with my galaxy s however. seems to be htc+3 ...
i will probably write htc's and 3's tech support. as 3 austria will be introducing the one s soon they will have to deal with this bug soon anyway...
Sent from my HTC One S using XDA
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
keinengel said:
I've actually got the exact same problem on my Desire Z on T-Mobile DE. Not sure what to make of it. And I've played with the One S in a Telekom Shop and it seems to be switching wildly between 3G and H too.
The same Desire Z didn't have this problem with a Vodafone Romania SIM card in Bucharest.
Click to expand...
Click to collapse
hm ... i guess/hope it's a bug in the radio firmware as the data transfer works fine for the rest of the connection after the initial 2 switches from HSPA to UMTS and vice versa. a google search shows that many people with different devices seem to have this issue...
anyway i wrote two emails, one to my carrier (three-austria) and one to htc. i will post any replys!
I have the same Problem with my new HTC One S.
The connection switches constantly between 3G and H and the connection stops. It loads 1-3 MB and after that it takes !10 or more seconds! before it is loading another 1-3MB...
You can not do things like Youtube or Mobile TV because the loading process takes forever with a 3G and HSPA switching connection!
I tried my new (big) SIM Card (from 3 Austria) with my HTC HD2 before i switched to the micro SIM (from 3 Austria) and the connection speed on my HD2 was 5-10 times faster as with my new HTC One S and this can not be!! (HD2 is running Custom Andriod 2.3.7 with radio 2.15.50.14.)
It has to be a major radio software bug that is unexaptable for such an expensive phone!
The Internet is extremely fast with Wifi on my One S... but on the way i doesnt have a Wifi connection...
I really want to keep the phone and everything else works amazingly good but this bug drives me crazy.
I reported this problem to HTC and 3 (drei) as well via E-Mail.
Should i keep the phone?? Or is it better to send it back to Amazon, because i have only 12 days left to send it back without any reason.
Is HTC going to release a radio firmware update very soon? I have no experience with Android updates and HTC. How long does it usually take to receive updates from HTC?
Thanks in advance!
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
i was just at a local three store in vienna. they said that they don't know of other people having this issue. i checked the software version of the devices they sell against my unlocked one s. same baseband version however a different (and newer!) build number. sadly this firmware is not available yet so there is no way to check if an update will solve the issue.
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
southkill said:
I seem to have the same problem on Vodafone Germany
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
packetlos said:
I have this problem with T-Mobile UK, I have had the same problem in the past with the Desire HD however it was eventually resolved with a software update.
With the chipping problem and now this it is really starting to put a downer on owning this phone.
Click to expand...
Click to collapse
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
Exactly the same version as yours.
I'm having the same issue and I'm on Virgin in the UK.
jodue said:
can you please post your build number? i have 1.53.401.2 CL47230 however the device in the three store had somthing like 1.53.771.*
Click to expand...
Click to collapse
same version same issue...
carrier: Wind Italy
a custom rom with 1.53.771 firmware would help?
hm interresting! so the problem actually occurs with many different carriers... would be good to know if anybody solved the problem by exchanging the device?!!
@Goody81: i am not 100% sure but i'd say after all testing and looking at system-/kernel-logs i am pretty convinced that this is a firmware (software) issue. i cannot say that the slightly newer build on the device was due to carrier modifications or if they actually changed something to fix this issue. the guy how showed my the device was no engineer and had no idea what i tried to explain
if this is a software issue and they already fixed it i hope htc delivers the update soon!
jodue said:
hi, i understand that you are also on three (drei) in austria, probably even in vienna?!
i also sent mails describing the exact problem to three and htc. however neither one was able to give me any more information than what i already new. inbetween i tried a hardware (factory) reset and another sim (on yesss!), but the problem persited.
after several mails back and fourth the htc guy now wrote me a standard "your unit maybe broke and you can send it in for repair" email. however i am pretty sure that this is no hardware defekt but a bug in the radio firmware in which case exchanging the phone would not serve.
it is hard to say how long it will take htc to deliver an update for the radio firmware that fixes this bug. despite the htc support giving me the standard "exchange the unit" answer i will try to push them to get the ticket to the development department. i think that this should not be too hard to fix if they are aware of the problem.
Click to expand...
Click to collapse
No but i live close to vienna.
I tried everything! Restarts, factory reset, delete all stuff on the device, the full program but still the same problem.
Yesterday i received a phone call from 3 Tech support in Germany and i described the problem to him!
He said the problem does not exist with their 3 branded phones.
Then i said, i have a open (not branded) phone from Amazon and i think that is a part of the problem. Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
So i decided to send my phone back and now i am looking for a phone with the newer radio software on it. It seems the only way for now is to buy it at a 3 (three, drei) Store.
But that's just my own opinion ! You can also wait for a custom rom or radio here at xda and hope this problem will be fixed soon.
But if you want to get sure to receive a working phone with fast internet connection you should buy it direct from a 3 store because they have a customized (and branded) software in order to get it working!
And that software doesnt exist or is not available on a open phone yet.
Anyway, i was not very excited when I heard about that!
Nightfrag07 said:
Later i asked about updates and then he said in most cases it took 9 Month to receive a original update from HTC and thats way to long for me.
Click to expand...
Click to collapse
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update. i would guess that an updated firmware will leak soon and if you are willing to unlock the bootloader you can update instantly. however i have to agree, i am tempted to return the device as well or at least try a demo unit in a store with my sim card to make 100% sure it's no hardware defekt...
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
jodue said:
hehe i think 9 month is a "little" exaggerated ... this is not a major update like a new android version but a small bug-fix update.
this is an unfortunate pain in the a** since i like everything else about this phone and don't want to return it ^^
Click to expand...
Click to collapse
Yeah you are right. It would be a bug-fix or only a radio update but i liked that phone and i want a working (non switching) one asap!
And of course i have to try it in the 3 Shop first with my own SIM card.
Thiesen said:
Three different phones on 3 all made by HTC can't be an coincident?
Click to expand...
Click to collapse
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Nightfrag07 said:
Oh i forgot!!
The 3 Tech support man from Germany also said they having the same problem on Samsung phones with Android 4.0.4. I think they will also have a fix for this soon.
So make sure not to buy such a phone as well at this time!
It's definitive not only a HTC problem...
Click to expand...
Click to collapse
yeah, i told my girlfriend about the issue yesterday and she has experienced it on her (my old) galaxy s with the new cm9 nightlies as well. not as often as on my one s however ...
after reading about this issue on this forum (german) and more general about mobile data connections with umts/hspa (german) i think it the issue is the result of an error in the umts<->hspa switching algorithm. as explained on the 2nd link the device will switch from umts to hspa if the bandwidth increases above a certain threshold (~380k) which will interrupt the connection. so far this is normal behaviour however it should not change constantly between during the transfer of data. i am able to achieve a stable (uninterruped) download if a set the maximal bandwidth below ~300kbit. above this threshold the problem occures.
i am now 99.9% sure this is no hw-issue so i will keep the device and a) hope for either htc or three to make modifications/an update to solve this isssue. b) i will investigate if this threshold/algorithm can be influenced with either build.prop or some other method in which case i will root the device and try do develop a fix. i think everybody that has this issue should inform htc about it as they probably have the best chance to fix it fast.
edit: if someone with a three (drei) branded device reads this: i would very much appreciate it if you could post your /system/build.prop file here! thank you in advance!
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
I don't have those issues, of course on viper's rom.
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
You shouldn't type your whole Serial No. on the internet, that's not good. You can just type the first 4 characters.
@Delta, have you received my PM by any chance?
D3LTA said:
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Serial #: SH23MW******
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
addsfsds said:
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
Click to expand...
Click to collapse
Have already done 2 factory resets since updating to 4.0.4 last week!!
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
usaff22 said:
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
Click to expand...
Click to collapse
+1
Sent from my HTC One S using xda premium
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
I have the loss of signal issue, mostly indoors. Never had that issue with my other phones. It is worrying me cause I just purchased this phone on a new contract and only have about 5 more days to decide if i want to keep them or not? With this issue and seeing all the terrible issues in the custom ROM's I am afraid I will hate this phone compared to my GNex. I understand Jellybean has not been officially released yet so there will be issues but is there any ICS ROM's that run without issues? My past experience with less popular phones is we can never get a truly great daily driver. Any reassurance will be greatly appreciated!
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
kenmac67 said:
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
Click to expand...
Click to collapse
It is stock, some of these "agents" know less than a squirrel would, on their own software especially!
Sent from my locked, tampered ville
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
nova hands said:
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
Click to expand...
Click to collapse
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
LibertyMonger said:
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
Click to expand...
Click to collapse
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
nova hands said:
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
Click to expand...
Click to collapse
I'm quite sure if you went with the Galaxy Nexus you wouldn't miss this phone either.
I suppose you have fought with your service provider just like I am right? HTC is telling me to try a different back cover and/or do a factory reset. they claim they are not hearing any issues like this with this phone. I kind of figured I would have issues because Cincinnati Bell does not get the best phones, I had major issues with their XT720. I should have known better. This is why I just bought the GNex from Google, I was gonna avoid signing a new contract then CBW offered me such a great deal on 5 new phones if I resigned so i went with it.
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I reflashed my ROM on my GNex and now the sound quality for both are exactly the same.
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
nova hands said:
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
Click to expand...
Click to collapse
Well if it is a new warranty replacement it comes with a new 12month warranty, sell the one S to earn the money for the GNex. I have both and personally I like the GNex better. So many ROM's and kernels to choose from and none of the issues with the Gnex that i see here with the One S. Besides, by the time the One S get's jellbean, Gnex will be getting Key Lime Pie!
I noticed something else today...
If I look closely at my screen, there seems to be some banding going on, as if there is radio intereference with the screen's signal. Like what happened on old tv's when the signal wasn't coming in perfectly clear.
Anyone else experiencing this???