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Hi, I started getting a message when I try to place calls this morning, it says "Due to error number 16, the call cannot be completed. Please stay on the line to be transferred to customer service" It then says "Switch 702, please call the number provided by your service provider", and then hangs up.
I called Sprint, the rep there said that they can't really do anything about error 16, there's a special number they transfer those to. Then he told me that the phone should transfer me automatically after playing the error message, so he isn't sure what's going on. So now I'm waiting to hear back from them...
In the mean time, I can't make or receive calls, but I do have data. My shift is rooted, and running Cyanogenmod 7.1.
Anyone heard of this?
I had this same thing. It was a combination of a lot of things that finally fixed the issue. Basically calling 611 and telling them the problem. Forcing the most current prl into the phone and then finally getting the right tech person on the line after 3 days of calling. Its not fixed until you have 2 consecutive days of the phone working right.
Once they get something working on their end you can finally dial the number you are told to enter and it will finally work.
sent from my evo shift through tapatalk
I can't even dial 611 from the phone, I get the same message. Or did you mean dial it from another phone? My wife also has an Evo Shift (Unrooted) that isn't experiencing this problem. I'll try from there.
Any other suggestions would be greatly appreciated....
Thanks
They had me update my PRL, profile and then dial ##087523# to change my MSID. That finally got it working.
I had the same error, and I had it while running CM7.1 The sprint techs told me it has something to do with new security features they are implementing on their end. If you wait long enough after the error message is played, it will connect you automatically, it just takes a minute or two. They ask you all your account information like they would when you call customer service for anything else, then a few more questions like what phone model you have and so on.
I flashed x99's rooted sense gb rom and updated the profile and prl and everything was working fine. Later I nandroided back to CM7 and it immediately put me back on the error. I flashed back to the sense rom, updated again and was still errored so I had to call again and once it got resolved, I just left it with the Sense rom.
I also had this problem since Monday, its annoying because you have no idea your phone is not working, so you have to actually try to send a text message or make a phone call...
When i would send a text message, it would say couldn't send message.
I been calling sprint each time, so far today its been working but I ended up switching it back to stock rom.
Had this issue for the past 48 hours or so. Had to call customer service to resolve it. No PRLs or anything needed to be updated, just had to verify my account info. Apparently the problem has something to do with phones not running official Sprint ROMs.
I ended up telling the CSR that I was running CM7 rooted, and he asked why I didn't just run the official Gingerbread 2.3 for the Shift. I almost mentioned that I was tethering, but caught myself just in time
Had the same issue on my girlfriend's shift (CM 7.0.3.1).. had them fix it automatically then decided to update radios and PRL from a sense rom and moved to CM7 nightly.. problem's back. Fixed it automatically again this morning.. hope it was just the radio changes that did it the second time.. if this happens everytime you flash a new ROM it's gonna be ridiculous.
I had to flash back from MikShift to CM7 today and the problem came back. Maybe this is some new measure to discourage custom roms.
I called again and had the tech run a network refresh on my phone. That fixed it, for about 6 hours.
I finally went back to the stock ROM since I use this phone for my business, and can't have it not working like it was. A crappy ROM is better than no phone
If Sprint is intentionally disabling phones running unofficial ROMs, they suck. Especially since their official ROM is buggy and full of crap I don't need or want.
Having same issue. Only on the Shift not on my Evo or Hero that all are rooted ROMs. I get no help from Sprint and my dialer will not do anything when I input those commands they want us to use.
the problem will be fixed once you update your prl and the other option that is there..
then you have to at least load a few pages on your browser.. turn on 4g and get a gps lock...
then you shouldnt have problems on the next roms.
i was in the middle of playing a game and a box appered something about update, couldent read it all next one said failer of some sort couldent read all that. next thing i know i was gettin unsent text errors then i tried callin someone and got the error 16 message. talked to a rep she said she was resetting my phone. asked me to reboot few times asked me to pull battery, which i couldent since i have a internal one. she said everything looks fine on my end. call back tomorrow if it protists or go to a store. few mins later my screen comes on with message saying updating prl then another message saying updated prl. tried texting it worked fine tried calling it worked fine. was stressin for a bit.
felix161 said:
i was in the middle of playing a game and a box appered something about update, couldent read it all next one said failer of some sort couldent read all that. next thing i know i was gettin unsent text errors then i tried callin someone and got the error 16 message. talked to a rep she said she was resetting my phone. asked me to reboot few times asked me to pull battery, which i couldent since i have a internal one. she said everything looks fine on my end. call back tomorrow if it protists or go to a store. few mins later my screen comes on with message saying updating prl then another message saying updated prl. tried texting it worked fine tried calling it worked fine. was stressin for a bit.
Click to expand...
Click to collapse
Glad you got it sorted out . Sometimes Updating PRL / Profile will correct ERROR 16, sometimes it will not. In that case you have to do as you did call Sprint. They will Reset your Data. One thing though, you mentioned you have an Internal Battery. As in Non-Removable . You do realize this is the EVO Shift Forums. Not the EVO 4G LTE Forums .
when i choose settings - about phone -phone identity phone number (unknown)
please help
my phone htc sensation - android 2.3.4
Whats your problem?
Its normal so nothing to worry over, if you cand remember you phone munber call a contact and it shows on their screen lol
Well I wouldn't say it is normal because I have never had this problem with my Sensation nor has my girlfriend with her sensation. Before it died and I had to get my original Sensation replaced I flashed my phone with atleast 20 to 25 ROMs and I do not recall having this problem with any of them, now granted it my be up to 5 of those ROM I neglected to check all of the settings.
At the OP XDA member shetos_shatoo, I would make a back up of my current ROM and flash either a stock ROM or a very close to stock ROM to see if the problem persists. If it does not persist then it might have just been the ROM you were using. If it does persist I would maybe request another SIM card from my provider as this could be the first sign of your SIM card. Just my two cents, pents, pasoes, whatever monetary denomination you use.
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
O_mardini said:
For WIFI you can use this application , i used it and it's working fine with me now
http://www.fardjad.com/android/wifix/
also i have the same problem when restarting the device, and i have a problem with cell broadcast every time i disable it , after restart it's enabled again
Click to expand...
Click to collapse
thanks for your help. but it needs root access. i dont have rooted phone and also dont wanna root it.
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have exactly the same symptom on my Sensation XE - like you Asian sourced, but operating in Qatar. Like you - I know I could root, but would prefer to keep my phone unrooted and stock for the time being.
Reading about the Wifi fix at http://forum.xda-developers.com/showthread.php?p=21406675 it could be that HTC have screwed up the Wifi settings where it reads the country code is Qatar. Be curious to see if this is a common problem for all Qatari HTC ICS upgraders. The other common problem with ICS and WiFi seems to be the WPA_supplicant.conf file getting corrupted.
Question - if you rip your SIM out, can you see any WiFi SSIDs, and connect to any? This should show if you've got a problem a or problem b - as the WiFi country code is set by the SIM card. have you logged a problem with HTC? The more problems logged might be evidence they have a bug, rather then just telling you to do a factory reset or reboot your router.....
I have an HTC__038 (SuperCID'd) which I bought in the Philippines. I'm on Qatar for holiday. I'm running Virtuous Inquisition 4.0.1.
It's not the router's fault guys and factory resetting it would be just bringing the pain of reconfiguring other devices in your network. My nieces have phones running Android 2.3 devices and they can connect to the Wifi properly. WiFix didn't work for me either.
The thing was, that 5sec that the phone was able to see the SSID, I was able to configure it with WPA2 and managed to have it saved but after that no SSID's were recognized by the phone. So having no Wifi, I just left the phone alone to empty battery since I was just staying home.
After charging fully and doing a cold boot, the phone could connect to the home wifi with no troubles. I rebooted and emptied/cold boot again just to make sure and it connects without a hitch now.
I don't exactly know how this is a solution but you guys could try it and test your mileage on it.
ON SOMETHING UNRELATED: All I'm getting around Doha is HSDPA. Have you guys managed to get HSPA or HSPA+?
nitinchuri said:
Yesterday, I upgraded htc sensation to ice cream sandwich. After upgrading, wifi worked for few seconds and after that it stopped working. It's showing disconnected and not scanning the Wifi Routers around. Secondly, after every restart, it's shows that android is upgrading and optimizing the applications.
I have HTC_Asia_WWE HTC_044 Sensation. Any of you guys faced this issue? have you managed to resolve this?
Click to expand...
Click to collapse
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both. Have u tried? Have also been writing to htc but never get any useful advice or answer..
Sent from my GT-P7500 using Tapatalk
zipvenus said:
I have wifi probem after ics updated just the same symtoms as yours my htc have never rooted.i have 2htc sensation one bought in asia and the other one in europe. Both have same issue I have figgured out that problem is either simcard or gsm network provider coz after i put simcard from other provider on and factory reset my phones wifi has beeen working great with both.
Click to expand...
Click to collapse
I've ripped my SIM out and tried it without the SIM, without success.
I'll point to my previous post that the wifi fix applictaion implies that some system security settigns for WiFi are based upon the country of the SIM card.
If everyone in Qatar (where HTC have no official presence) has this issue, I suspect the issue above. I strongly recommend that anyone who has the issue log it via the htc website, and be quite specific about the scenario, country of us and source of the phone. Enough users reporting the same issue will set alarm bells ringing and maybe get some action.
With regard to the previous post - tired a cold boot with a fully chraged battery and conencting to my home WiFi network without success. No idea if Qtel support HSPA/+. How does one tell?
Got same problem with restarting and optimizing apps, didnt figured out how to get rid of it yet, another thing that bothers me are all of sudden shutdowns, the usual message pops up sayin my batery is low (usualy 15-20%) and then it turns off the phone completely
Sent from my HTC Sensation Z710e using XDA
I too am in Qatar, though I bought my HTC Sensation unbranded in the UK. Just upgraded to ICS and I'm without wifi, why didn't this come up on google BEFORE I installed it?
I've been onto HTC online and they tell me they need me to post the phone back to UK (or SPain/Taiwan if I prefer) and they will fix it, but I will loose SMS and anything else I've not backed up and all my apps will be wiped.
I'm furious!
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
Thankfully I didn't do the factory reset as advised by the muppet at HTC.
---------- Post added at 01:12 AM ---------- Previous post was at 12:30 AM ----------
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
But this infernal upgrading apps everytime it starts is a PITA too.
Arfie12 said:
A quick update. I've just got back home and taken my QTEL sim card out and put a UK Three sim card in and I have full wireless functionality, which is great. However I can't use this to make my calls, but at least it gives a clue that might lead to a simple fix.
I swapped back to Qtel and wifi worked for maybe 10 mins, then stopped again, swapped back to UK Three and wifi worked again.
Click to expand...
Click to collapse
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
After update a ICS my wifi turn on when I press power button all the morning
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Without SIM also wifi doesnt work. I will try a SIM from India after work. will c what happens.
ajdisse said:
Out of curiosity - does WiFi work if you remove the Qtel SIM and reboot?
Have you told HTC the solution/issue? I think as a community we've done pretty much all the debugging we can do - clearly Qtel SIMS are causing some sort of interaction with WiFi (system security settings) as per the WiFi fix apk for rooted phones. Ive also heard people having issues in other smaller countries which do not have an official HTC presence.
For those who still have the issue - I'm going to try to revert back to gingerbread tonight. I'm still very much a noob - I just want a phone to work and don't want to tinker with it - but it would appear that if I download an RUU from filefactory and have the right release for your phone it'll install automagically. If it's the worng release and you haven't rooted your phone, it won't install - no harm done.
Click to expand...
Click to collapse
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Arfie12 said:
Yes, I tried no sim card first and it didn't work. Oddly it's not working with the UK sim at the moment, though it was earlier this morning.
I emailed HTC last night so obviously I've not had a reply yet.
I spoke to HTC about reverting back and was told it's not possible.
On the plus side, I've reinstalled the drivers and I can now get online with the phone using the USB cable with internet pass through, but it's not an answer.
Click to expand...
Click to collapse
On 1 - There does seem to be a lag issue soemtimes on wifi packing it in. On my inital run on ICS I'd used my phone for 5-10 minutes before it lost wifi, then it's been consistently bad.
I got a reply from HTC today, worryingly the ticket is status "pending closed". He asked for baseband and kernel release. Knowing the way an IT developer thinks it's a case of looking at the bug report for 2 seconds and thinking "this guy has rooted his phone and that's caused the issue - let's prove it by getting baseband and kernel release". I reiterated to HTC that by my count there are 5 people from Qatar who've posted on this issue, as well as some other "minor" locations. On the upside - at least the developer/QA team have looked at the bug and asked at least one question. Just need to get someone in the developer/QA team who's heard of the issue multiple times to take notice.
With regard to reverting back - not possible through official channels. But if you find the right RUU you can revert back without being rooted, to an official release. Subject to time tonight - that's my plan. You need to find things like your CID and use this thread http://forum.xda-developers.com/showthread.php?t=1195475 to translate it to the right release. Maybe use CID_getter (via market/play) and make sure you have the right SKU (I'm learning this on the fly!) and try and find the RUU at the filefactory link which is posted several times (I can't post it).
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
ajdisse said:
On the USB pass through - is there a special HTC driver? I couldn't get that working either!
Click to expand...
Click to collapse
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Arfie12 said:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Idle thought - I've had a thought that the issue might be character set related? I.E. Our phones are expecting one character set (in my case - the SEA language), and from the SIM it's picking up Qatar, running into an Arabic character somehow, and this is causing some sort of mis configuration on wireless.
I heard back from HTC again on their baseband/kernel question - I asked why the status was pending closed, they said it's part of the process they need to do when they go back to the user. They say to "kindly notice that HTC are working the issue".
As I'm the only one they're asking the questions from, do I revert back to gingerbread tonight and give up, or deal with the first world hardship of having a non smart smart phone in the hope I can help others?
Arfie12 said:
For the USB passthrough I just went into HTC Sync on my laptop which I ever use and hit the update button and it installed the latest usb driver as part of it.
Another update:
I've just tried a Vodafone Qatar sim in the phone and that doesn't work with wifi either so it looks like a country issue rather than a provider issue.
Click to expand...
Click to collapse
Even I tried Vodafone sim and wifi wasn't working. Then I tried Indian Sim and bingo wifi was working. So I updated my ticket with HTC support team and their reply was standard one that we have forwarded your recent post to the team in head office. Man this is so frustrating.
Sent from my ARCHOS 80G9 using XDA
Well I've spoken to HTC in the UK with a really nice guy there who didn't try to fob me off with the usual, reboot, hard reset etc etc
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot. I pointed out that if it is a fault with both Qtel AND voda that maybe they should stop the rollout in Qatar until they have tested it and fixed the issue.
I really don't want to have to reload all my apps and more importantly lose all the data stored in the apps so I'm off to find a backup.
If it's not working by Friday, I'm going to root the damn thing and flash a new ROM (even if it's 2.3) on it and sod the warranty.
Arfie
Arfie12 said:
He listened to what I told him and admitted he has no idea what the issue is, they are going to report it and see what they can do, in the meantime he did suggest a factory reset would be worth a shot.
Click to expand...
Click to collapse
I've done a factory reset very early on in this saga and it made no difference...
Edit - Someone in the ICS makes it to the middle East thread http://forum.xda-developers.com/showthread.php?t=1570818&page=2 says it'll be fixed this month, although I question how they can know this yet HTC are asking me for questions on the nature of the problem - I.E. still debugging. Lucky it's early in the month.
Alright, to begin. About a month ago I lost my GPS. Meaning, my phone could not locate itself. Move up to the end of last week...I was unable to send text messages, call out or receive calls. I WAS able to receive text messages. Also, I could use my mobile data (i.e. Internet). Then, I lost ALL capabilities and the phone went to asking me if I wanted to switch to GLOBAL ROAMING. Still, at this point I could ODIN flash to stock. However, I could not ROOT the phone. Even with flashing back to stock (unrooting), the phone would not call, or text, etc...Okay, still with me? So, yesterday, I took the phone to the local Verizon Corporate store to have them look at it. A new SIM card did not fix the problem. In fact, when he booted the phone, the boot and splash screen both came up with a picture of a big LOCK (that was unlocked) and the word "CUSTOM". He looked at us and said, "That's not supposed to be there.". It never was until that time (mind you, I had unrooted). The phone wouldn't even boot to the VZW stock recovery. He was awesome to work with and we did so for over an hour. He was going to replace the phone with a new one under insurance (even though I don't have insurance on the phone). But the phone was not in the system. They couldn't find it. "Like it doesn't exist". So, today I am still messing with it and have been all over the internet looking for a solution. I've ODIN'd the stupid thing so many times in the last two days. NOW, I DON'T have the big un-locked LOCK or the "CUSTOM" anymore, but I can't get past the setup screen because the phone is ROAMING! It will ask which language, then, at the next screen, it tells me to wait while it connects to Verizon Wireless and activates itself. At this point, the phone will make a phone call, ON ITS OWN, and I listen to people telling me that I may be eligible for a $100 gift card as well as other advertisements. I used to be able to pull down the notification bar and setup my wifi. Now, I can't do that.
I've tried every stock ROM available all the way back to 4.0.4. At first, that's what I would do and then, just apply the OTAs until i reached 4.1.2. Now, I can't even get that far.
I'm sure I've forgotten some things, but please ask away if that will help clear anything up. I've never had any problems with this device. Could it be a virus? Or is it doomed for the recycler? I have no idea what to do. Thanks.
Also, I remembered, when I was able to see my phone's info it showed I was connected to the network and everything looked as it should and would, normally. I still couldn't send texts, call, etc...on Verizon's customer representative end, they would also say that it would look like the phone was trying to do something but never would.
When I would request my IMEI#, it checked out fine. However, when I would use the dialer for the IMEI check, I would get the IMEI# followed by a /01 or /02. Not sure what that means, but thought I'd throw that out there, as well. Thanks
Now, when I'm in the aforementioned set up screen, my phone direct-calls Alltel. "Thank you for calling Alltel". WTH.
Sent from my GT-P3110 using xda premium
just for a baseline where is the phone at now? As in what Rom, base(modem), bootloader locked/unlocked, kernel, prl, eri, imei still there not messed up?
Sent from my SCH-I535 using Tapatalk 4 Beta
Your phone is shot. Same thing happened to my original s3. Started with gps, then started losing internet, and messages not working then making calls started to go. I tried everything I could. I had to call Verizon and get them to send me a replacement.
Sent from my SCH-I535 using xda premium
bbolton_98 said:
just for a baseline where is the phone at now? As in what Rom, base(modem), bootloader locked/unlocked, kernel, prl, eri, imei still there not messed up?
Sent from my SCH-I535 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Hi. Unfortunately, I couldn't give the specifics because I don't really know. Other than, the last flash I did was Odin back to stock (un-root) and do all the OTA updates (up to 4.1.2). So, whatever all the stock, non-rooted S3s are running. Sorry I couldn't give more info. Thanks.
Sent from my GT-P3110 using Tapatalk 2
bbqsfire said:
Your phone is shot. Same thing happened to my original s3. Started with gps, then started losing internet, and messages not working then making calls started to go. I tried everything I could. I had to call Verizon and get them to send me a replacement.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Thanks. Yeah, I was on the phone from 11pm last night until 1am this morning with Verizon and they couldn't get it working. Put in another "network fix" ticket but haven't heard back. Looks hopeless. My contract is up and I am really looking forward to the S4, but money is tight and I was going to wait a bit before that purchase. I was using an old Samsung SCH-U900 Flipshot as my backup. I don't have to tell anyone, but that sucked. Now, I can't even use that because they need the line clear for the work order. So, I'm helpless. How the heck did I survive before cell phones?!
Sent from my GT-P3110 using Tapatalk 2
Welp, as a follow up, sent the phone off to Samsung. They sent it back with an updated PRL...and it WORKS!!! :good:
bbolton_98 said:
Thanks for the update, good to know to watch for prl. Glad you got it fixed.
Cruzin' tha GS3 w/Synergy Rom & Anthrax Kernel
Click to expand...
Click to collapse
Hey, no problem and thanks. I was going crazy with the old Droid X. Anyway, because of the outcome, I thought it would be a good reason to post and maybe help others. ORIGINALLY, when we first called Verizon, that's the first thing I wanted them to try. Or at least let me try. I just couldn't get past the language set up screen and the phone making calls on its own. All they would do is a factory reset. Still not sure why the phone went berserk and changed up on me. Oh well, it's back now and I couldn't be happier.
So for the past week I have been using gboard and android messages to be able to send gifs, bitmoji, etc. All of a sudden for no reason I can't receive any MMS at all using any other message app than HTC messages. Has anyone else seen this? I have tried textra, verizon message+, etc. Once I uninstall the other apps i can get the messages again, but only with the HTC app.
Known problem with android.
https://textra.uservoice.com/knowle...-mms-timeouts-no-mobile-data-mms-send-failing
Again..
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
vicsvx said:
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
Click to expand...
Click to collapse
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
DirtydAmbrose said:
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
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My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
vicsvx said:
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
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Try doing a factory reset if that does not work run the newest stock RUU.
DirtydAmbrose said:
Try doing a factory reset if that does not work run the newest stock RUU.
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OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
vicsvx said:
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
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That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
DirtydAmbrose said:
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
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Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
vicsvx said:
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
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If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
DirtydAmbrose said:
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
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Ya I'll pull it just to be safe. And ya I haven't had problems with band 13...everu now and again I'll lose signal randomly bit it picks up after a few minutes. Internet is real sluggish tho in a big crowd... More then my m8 tho. Posting a SC video won't take untill congestion goes down. Dk if that's normal but it's livable
DirtydAmbrose
I did a factory reset... It didn't work. Everything is up to date, running O, latest patch, and texta. Both message+ messages wrk. Guess RUU Is next? Dk wth happend but I miss textra
Anyone figure it out
vicsvx said:
Anyone figure it out
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Try allowing access to background data and turn off power saving.
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
shivadow said:
Try allowing access to background data and turn off power saving.
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I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
vicsvx said:
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
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I tried that and it didn't work for me. Only the stock app works for MMS.
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
shivadow said:
Try allowing access to background data and turn off power saving.
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ckupsco said:
I tried that and it didn't work for me. Only the stock app works for MMS.
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vicsvx said:
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
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It would be nice to use android messages again and have gif and bitmoji access.
Yup sam problem with me. Wish I could use textra again
travle said:
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
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Click to collapse