MMS Not receiving unless using HTC message app - HTC U11 Questions & Answers

So for the past week I have been using gboard and android messages to be able to send gifs, bitmoji, etc. All of a sudden for no reason I can't receive any MMS at all using any other message app than HTC messages. Has anyone else seen this? I have tried textra, verizon message+, etc. Once I uninstall the other apps i can get the messages again, but only with the HTC app.

Known problem with android.
https://textra.uservoice.com/knowle...-mms-timeouts-no-mobile-data-mms-send-failing

Again..
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?

vicsvx said:
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
Click to expand...
Click to collapse
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.

DirtydAmbrose said:
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
Click to expand...
Click to collapse
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up

vicsvx said:
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
Click to expand...
Click to collapse
Try doing a factory reset if that does not work run the newest stock RUU.

DirtydAmbrose said:
Try doing a factory reset if that does not work run the newest stock RUU.
Click to expand...
Click to collapse
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much

vicsvx said:
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
Click to expand...
Click to collapse
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.

DirtydAmbrose said:
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
Click to expand...
Click to collapse
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?

vicsvx said:
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
Click to expand...
Click to collapse
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.

DirtydAmbrose said:
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
Click to expand...
Click to collapse
Ya I'll pull it just to be safe. And ya I haven't had problems with band 13...everu now and again I'll lose signal randomly bit it picks up after a few minutes. Internet is real sluggish tho in a big crowd... More then my m8 tho. Posting a SC video won't take untill congestion goes down. Dk if that's normal but it's livable

DirtydAmbrose
I did a factory reset... It didn't work. Everything is up to date, running O, latest patch, and texta. Both message+ messages wrk. Guess RUU Is next? Dk wth happend but I miss textra

Anyone figure it out

vicsvx said:
Anyone figure it out
Click to expand...
Click to collapse
Try allowing access to background data and turn off power saving.

I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
shivadow said:
Try allowing access to background data and turn off power saving.
Click to expand...
Click to collapse

I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.

vicsvx said:
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
Click to expand...
Click to collapse
I tried that and it didn't work for me. Only the stock app works for MMS.

Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
shivadow said:
Try allowing access to background data and turn off power saving.
Click to expand...
Click to collapse
ckupsco said:
I tried that and it didn't work for me. Only the stock app works for MMS.
Click to expand...
Click to collapse

vicsvx said:
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
Click to expand...
Click to collapse
It would be nice to use android messages again and have gif and bitmoji access.

Yup sam problem with me. Wish I could use textra again
travle said:
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
Click to expand...
Click to collapse

Related

Data speed icon?? Gone?? Invalid Sim sometimes??

Okay I have been having the t-mobile "invalid sim card" issue and the phone currently is running with the t-mobile carrier logo. I was able to make calls, and connect via WiFi. I am not able to access the web2go page when I select data in the "wireless & network settings" page with a check. I used to be able to at least access this page with wifi turned off and it would show a little 4g icon on the top? I will post some screenshots. I downloaded GeRIL just to see what it said? I think my phone is rooted? I ran superuser and said the phone was not but the last action I did before getting the t-mobile to show up was a zip restore with CWM so I assume it's rooted? Might be just a flash? One other thing is that I have the WiFi and GPS on and it does not appear to get my location for weather in the weather app?? I can open Google maps and GPS is within 60 meters of my location. I want to reboot the phone but am afraid it won't be back to normal and I will get the error "Invalid Sim Card" again? Is there anything or tests to run while the phone is on the t-mobile network I should check first before rebooting? Or files I should try to use or flash? Or any service menu codes to run diagnostics? Thanks in advance. I forgot to mention that I will be getting a replacement from t-mobile in a week, I did the online chat and they said they will send a replacement under warranty. The box has a date of 7/29/2011 so the phone is about 3-4 months old? The phone is unlocked and has been rooted before, but the issue happened days before I modded this G2x. Basically, today it could connect and tomorrow it might not...or If I reboot It usually goes to the "Invalid Sim Card" I have read other posts with issues of the same type from other users but found no solutions?? Baseband, RIL, Sim ect...all points to a bad phone(using t-mobile) because If I use any other carrier card in the phone it works without errors. That makes me think it's a firmware with t-mobile issue but I could be wrong? Hopefully if the replacement goes thru the same ICS 4.0 will be out and make this phone a beast again?
This might work or it might not: rename your APN manually (Settings/Wireless/Mobile networks/Access Point Names/edit) you can either edit or restore to default to restore mobile data connectivity. Try restoring to default.
I just accidentally hit Airplane mode and it killed it!!! Now it's back to the Invalid Sim Card error again...bummer!!!!
Wait a minute...I waited and read a few posts and clicked the Airplane mode off and on again and it came back to the t-mobile carrier..??? I still have not rebooted the phone though? Hmmm...should I?
Did you get a new sim card when you got the phone? I remember when I got this phone they told me not to use my 5 year old sim card from my previous phone. I say try a new sim card, if that doesn't work try to reset the apn with the instructions I posted last, and if that doesn't work it might just be a bad sim card reader.
I think more on the lines of a bad sim card reader...I have a new sim card...about a 3 days old, got it from t-mobile cause i had the older sim with the larger gold contact patch. The phone is already on order...they said 7 business days..
Same issues here
Sent from my LG-P999 using xda premium
This is a tricky subject to cover. I have been involved in a few discussions about this. I am unable at this time to post links to threads.(I am at work) if you pull up my profile on here and look at topic I have posted on should help you in the rite direction. Every thing you have listed in your open is covered in a discustion some where....it most likely is all barrier deep. if you need further help post back here. I will help as much as possible.
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes some times that will work. Other times might take 2 reboots. Also sometimes toggleing airplane mode can bring back apn. After a few sim cards and all my problem went away. When I had the issue I was cm7 rom. Stock Rome didn't really seam to have this issue.
just to close this thread I already received my replacement phone from tmobile. I am no longer trying to track down the issue. Thanks for all of the replied and comments. every one who contributed will get a thanks from me.
sent from my HTC Inspire 4G Straight Talk Plan to XDA Developers
FatalityBoyZahy said:
Can't you just do a hard-reboot? Hold down Power + Volume Up
This is what I did to fix it whenever I was having this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Yes doing a hard reboot will reset the Apn/data loss problem. (Also toggling airplane mode would some times reset it.) This is only a tempory solution as it could happen again. On cm7 rc1 it would happen to me at least once a day. As well as many others. Off of the top of my head it was something wrong in a radio file.(? Not sure what file) shortly after the release cm7 stable 7.1.0.1 was posted. I believe that had the patch for the data loss issue. It is possible that some cm7 based Rome may still have a data issue loss as they might not have the updated patch. At the time stock based Roms did not have the issue and as far as know. Some people faced with this issue could have had a faulty sim or phone. The other thing that was happening during the life of this issue was how many people running cm7 based roms didn't have the issue. I no longer have this issue. I followed the bug report that was submitted and sealed out the sim card twice. (I think it was cm7 issue on my device) OP- I hope that this swap works for you. If it don't, I will be more that happy to help. also thank you for your service.
I have posted what I know and can remember here in hopes that it can help some one else out in the future.
Sent from my LG-P999 using XDA App
When I had the phone I installed CM7, and the daily's...ect..It WAS a phone issue (hardware) I now have had the replacement phone for 1 week and no issues what so ever. That's not to say that the issue will arise again? I have rooted and am running no ROMs at the time but am thinking of going back to the FROYO 2.2 just to get the camera like it was in the older version. I hate the camera in GB 2.3.3. No zoom....c'mon LG..where did you guys lay down to sleep during this process if the development? One other feature that has nothing to do with the camera that I would like to see happen is to be able to enable a bluetooth mouse. I tried my Targus mouse and no luck. I think you can use a bluetooth keyboard but have none to test. I was thinking of shelling out the 160 smackers for the infared keyboard..small and can fit in your shirt pocket, and it's bluetooth.

[Q] Not getting any messages

I recently exchanged my phone and noticed yesterday I haven't been getting any text messages at all sms or mms I tried using many different roms from ics to gingerbread and yes I did a full wipe in between using the nullify format. I put my sim card in my G1 and started getting messages so I know it's the phone Is this normal has this happen to any else and hopefully there is a possible fix so I don't have to send it back to LG and be another 2 weeks with my slow ass G1. Edit Didn't see other thread about this looked for it yesterday
jigajay said:
I recently exchanged my phone and noticed yesterday I haven't been getting any text messages at all sms or mms I tried using many different roms from ics to gingerbread and yes I did a full wipe in between using the nullify format. I put my sim card in my G1 and started getting messages so I know it's the phone Is this normal has this happen to any else and hopefully there is a possible fix so I don't have to send it back to LG and be another 2 weeks with my slow ass G1. Edit Didn't see other thread about this looked for it yesterday
Click to expand...
Click to collapse
can u send or no? how about data? is it working? calls go thru?
maybe is the apn? :/
I can send messages and my web works fine there was another thread about this I did not see. The only thing to do is exchange it once again and go 2 weeks with my crappy G1 or maybe not a friend gave me his iphone 3gs which I am not a iphone person I have ipod touch and i'm ok with that. So I'm thinking of putting it on straight talk till I get a at&t android phone don't know much about there phones so I'll be looking around for a decent one.

MMS selectively working on Nexus 5

So I think they weren't working at all because my IMEI wasn't updated with AT&T when I got my replacement phone. Got that addressed.
Since then, I was able to receive old MMS, but even new ones sometimes get hung up on trying to retrieve them. exiting app and going back in doesn't fix it.
Starting the phone up again does though..
Made sure APN settings are good to go, unchecked 'mobile data' in sms settings and re-enabled within Hangouts.
I'm on stock rooted 4.4 (and franco kernel)
any idea whats going on? It seems like other people are having this problem too but I don't understand it. Thanks.
I am seeing the same issues here.. Stock play store purchased and rooted on Sprint, sometimes it works sometimes it doesn't, sometimes even SMS sits forever and wont send or receive until I restart the phone, trying to find someone with a Sprint purchased N5 to compare APNs with
Its almost 2014, you would think someone would be able to straighten out the massive amount of MMS issues with android phones :/ It should "just work" to the customer
I have a feeling it has something to do with Hangouts app itself..
I have issues with hangouts indefinitely, also with textra and handcent. Like OP said,sometimes it works sometimes it doesn't.
Sent from my Nexus 5 using xda app-developers app
Teczeus said:
I have issues with hangouts indefinitely, also with textra and handcent. Like OP said,sometimes it works sometimes it doesn't.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
That's interesting you're also experiencing it with other apps.
I haven't tried anything but Hangouts.
Maybe it's a Kit Kat issue? no clue.
Considering you have At&t and I have sprint, im guessing ruling out the carrier is OK.
Sent from my Nexus 5 using xda app-developers app
Teczeus said:
Considering you have At&t and I have sprint, im guessing ruling out the carrier is OK.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is true.
Running on metro pcs and my mms is perfect with hang out and sliding messaging pro. Metro runs gsm off T-Mobile towers.
Sent from my Nexus 5 using Tapatalk
Interesting, i wonder what the root of the issue is since it's selectively working.
Can't be hardware, because it selectively works whereas my data and nothing else has been on the fritz, and it seems like whenever I receive errors rebooting and going back into the app it loads the ones it was hung up on. Seems like it downloads it, but just shows an error instead of displaying the MMS.
Hmmm
And I had AT&T double check the IMEI I provided them was accurate..
Hopefully it just resolves itself eventually, either the network, or a software hiccup, or whatever it is.
Because this Nexus 5 I have right now is a perfect "copy" or whatever you want to call it, a perfect build.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
It makes sense that that would be the culprit too because it requires root access, and permissions don't seem to kick in until slightly after the phone boots up initially which would coincide with mms received and sent just for those first few moments.
Good luck all, found this advice somewhere else, and so glad it's not a hardware defect as I had suspected it wasn't.
tyrellcorpnexus said:
Interesting, i wonder what the root of the issue is since it's selectively working.
Can't be hardware, because it selectively works whereas my data and nothing else has been on the fritz, and it seems like whenever I receive errors rebooting and going back into the app it loads the ones it was hung up on. Seems like it downloads it, but just shows an error instead of displaying the MMS.
Hmmm
And I had AT&T double check the IMEI I provided them was accurate..
Hopefully it just resolves itself eventually, either the network, or a software hiccup, or whatever it is.
Because this Nexus 5 I have right now is a perfect "copy" or whatever you want to call it, a perfect build.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
It makes sense that that would be the culprit too because it requires root access, and permissions don't seem to kick in until slightly after the phone boots up initially which would coincide with mms received and sent just for those first few moments.
Good luck all, found this advice somewhere else, and so glad it's not a hardware defect as I had suspected it wasn't.
Click to expand...
Click to collapse
Thanks for the update! More knowledge into my brain housing group to share now lol.
FuMMoD said:
Thanks for the update! More knowledge into my brain housing group to share now lol.
Click to expand...
Click to collapse
No problem I hope it helps some of you guys out!
tyrellcorpnexus said:
Interesting, i wonder what the root of the issue is since it's selectively working.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
Click to expand...
Click to collapse
In my case MMS started working after disabling Adblock in the app itself. Then I went ahead an uninstalled. Thanks for the head up!
jonzr said:
In my case MMS started working after disabling Adblock in the app itself. Then I went ahead an uninstalled. Thanks for the head up!
Click to expand...
Click to collapse
For sure! adaway had been working well for me.
Same issue here on Tmobile
tyrellcorpnexus said:
For sure! adaway had been working well for me.
Click to expand...
Click to collapse
I am having same issue on Tmobile with stock Nexus 5. Only restarting the phone helps.
jamjr74 said:
I am having same issue on Tmobile with stock Nexus 5. Only restarting the phone helps.
Click to expand...
Click to collapse
Same here but with hancent and hangouts

T-Mobile Text Messages Not Working

Bought the Z3 on 11/11/14, was working fin until the 13. Text messages will say "sending" and I will not be able to receive any messages. Was on the phone with T-Mobile tech support for over 2 hours troubleshooting, no luck. Went back to the store, got a new sim card, and exchanged for a new phone, working fine until the next day (today).
This is my second z3, used multiple sim cards, did factory reset, nothing works text messages still will not receive or send. Salesman told me I can switch phones to anything else. What should I do?
Extremely disappointed in Sony. I believe this is a phone error as I had a Galaxy S3 with tmobile since 2012 with no issues.
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
xxquicksh0txx said:
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
Click to expand...
Click to collapse
right, and the tech support rep said no issues have been reported with sony. I don't understand what the problem is then? I created a ticket with t-mobile engineering, hopefully that resolves the problem. If not, I'm jumping back to the S3
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
xxquicksh0txx said:
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
Click to expand...
Click to collapse
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
qais9 said:
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
Click to expand...
Click to collapse
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
xxquicksh0txx said:
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
Click to expand...
Click to collapse
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
qais9 said:
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
Click to expand...
Click to collapse
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
xxquicksh0txx said:
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
Click to expand...
Click to collapse
yes, but the problem continued on hangouts. I was just on the phone with tmobile tech, and she sent me a picture message, and it took over 30 minutes to receive. I sent a message to myself at 9am cst, and still haven't received.
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
alf11211 said:
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
Click to expand...
Click to collapse
I never get the "send error" message, and I do not have stamina mode on. This is an amazing phone, no doubt about it, but I may be experiencing a bad batch or something.
This is not an intermittent issue, it is constant and never ending. My 2 Z3's have been far from perfect, and cannot handle the simple task of sending sms. Also the phone has rebooted by itself a couple times already. Sadly, I'll have to return it or wait for the tmobile engineering decision.
What apps do you have installed? My phone has rebooted/froze/force closed at all.
xxquicksh0txx said:
What apps do you have installed? My phone has rebooted/froze/force closed at all.
Click to expand...
Click to collapse
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
qais9 said:
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
Click to expand...
Click to collapse
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Me too
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
xxquicksh0txx said:
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
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Click to collapse
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
aguillen89 said:
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
Click to expand...
Click to collapse
Yes same exact problem. It must be something weird on the phone that we need to configure. Maybe tmobile can adjust on their end. Yourr the only one in the USA to agree with me and this problem with the z3.
qais9 said:
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
Click to expand...
Click to collapse
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
xxquicksh0txx said:
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
Click to expand...
Click to collapse
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
qais9 said:
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
Click to expand...
Click to collapse
Just read in that other thread about voLTE, have you tried disabling it?
xxquicksh0txx said:
Just read in that other thread about voLTE, have you tried disabling it?
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Click to collapse
yes, that was the first thing i did. i appreciate you helping btw

Many random NO SERVICE with StraighTalk lately

As the title says - we (three N5 in the household, two in one part of MA, another 90 miles away) get NO SERVICE message on the top left screen and service bar is empty.
It started just prior to 5.1 OTA upgrade. It can come at any time, I noticed often when I take it out of my pocket, or even when it lies quietly on the desk - out of the blue it has no service.
Anyone else experience this? Any idea what's going on?
I've been having the same issue. However mine started after the 5.1 update. I have a completely stock n5 on straight talk. I haven't had any issues since yesterday morning when I deleted two other apn's that were not being used. I'm not sure if that fixed it for good yet. But you may want to try that.
crspang said:
I've been having the same issue. However mine started after the 5.1 update. I have a completely stock n5 on straight talk. I haven't had any issues since yesterday morning when I deleted two other apn's that were not being used. I'm not sure if that fixed it for good yet. But you may want to try that.
Click to expand...
Click to collapse
Thanks, I'll try that. Not sure why would it affect it though unless they changed something in their APN settings. Worked fine up until about 3 weeks ago.
I'm not sure why deleting the other apns would work either, but I haven't had any trouble since I did. Doesn't make sense to me. My wife has an lg g3 and I had to do the same to get data and picture messaging to work on her phone. That's what gave me the idea to do it on my n5
crspang said:
I'm not sure why deleting the other apns would work either, but I haven't had any trouble since I did. Doesn't make sense to me. My wife has an lg g3 and I had to do the same to get data and picture messaging to work on her phone. That's what gave me the idea to do it on my n5
Click to expand...
Click to collapse
Would you mind post screen shots of the APN you are using with ST? Just to make sure I have the correct setup?
Ive been using the apn settings from thr the straight talk data settings app from the play store. Im on 5.1 stock and it works just fine.
Lokke9191 said:
Ive been using the apn settings from thr the straight talk data settings app from the play store. Im on 5.1 stock and it works just fine.
Click to expand...
Click to collapse
Tried the App but it didn't work properly, it missed some details. I entered it manually and deleted the other APN. Not sure why inactive APNs could cause this.

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