MMS selectively working on Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

So I think they weren't working at all because my IMEI wasn't updated with AT&T when I got my replacement phone. Got that addressed.
Since then, I was able to receive old MMS, but even new ones sometimes get hung up on trying to retrieve them. exiting app and going back in doesn't fix it.
Starting the phone up again does though..
Made sure APN settings are good to go, unchecked 'mobile data' in sms settings and re-enabled within Hangouts.
I'm on stock rooted 4.4 (and franco kernel)
any idea whats going on? It seems like other people are having this problem too but I don't understand it. Thanks.

I am seeing the same issues here.. Stock play store purchased and rooted on Sprint, sometimes it works sometimes it doesn't, sometimes even SMS sits forever and wont send or receive until I restart the phone, trying to find someone with a Sprint purchased N5 to compare APNs with
Its almost 2014, you would think someone would be able to straighten out the massive amount of MMS issues with android phones :/ It should "just work" to the customer

I have a feeling it has something to do with Hangouts app itself..

I have issues with hangouts indefinitely, also with textra and handcent. Like OP said,sometimes it works sometimes it doesn't.
Sent from my Nexus 5 using xda app-developers app

Teczeus said:
I have issues with hangouts indefinitely, also with textra and handcent. Like OP said,sometimes it works sometimes it doesn't.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
That's interesting you're also experiencing it with other apps.
I haven't tried anything but Hangouts.
Maybe it's a Kit Kat issue? no clue.

Considering you have At&t and I have sprint, im guessing ruling out the carrier is OK.
Sent from my Nexus 5 using xda app-developers app

Teczeus said:
Considering you have At&t and I have sprint, im guessing ruling out the carrier is OK.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
This is true.

Running on metro pcs and my mms is perfect with hang out and sliding messaging pro. Metro runs gsm off T-Mobile towers.
Sent from my Nexus 5 using Tapatalk

Interesting, i wonder what the root of the issue is since it's selectively working.
Can't be hardware, because it selectively works whereas my data and nothing else has been on the fritz, and it seems like whenever I receive errors rebooting and going back into the app it loads the ones it was hung up on. Seems like it downloads it, but just shows an error instead of displaying the MMS.
Hmmm
And I had AT&T double check the IMEI I provided them was accurate..
Hopefully it just resolves itself eventually, either the network, or a software hiccup, or whatever it is.
Because this Nexus 5 I have right now is a perfect "copy" or whatever you want to call it, a perfect build.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
It makes sense that that would be the culprit too because it requires root access, and permissions don't seem to kick in until slightly after the phone boots up initially which would coincide with mms received and sent just for those first few moments.
Good luck all, found this advice somewhere else, and so glad it's not a hardware defect as I had suspected it wasn't.

tyrellcorpnexus said:
Interesting, i wonder what the root of the issue is since it's selectively working.
Can't be hardware, because it selectively works whereas my data and nothing else has been on the fritz, and it seems like whenever I receive errors rebooting and going back into the app it loads the ones it was hung up on. Seems like it downloads it, but just shows an error instead of displaying the MMS.
Hmmm
And I had AT&T double check the IMEI I provided them was accurate..
Hopefully it just resolves itself eventually, either the network, or a software hiccup, or whatever it is.
Because this Nexus 5 I have right now is a perfect "copy" or whatever you want to call it, a perfect build.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
It makes sense that that would be the culprit too because it requires root access, and permissions don't seem to kick in until slightly after the phone boots up initially which would coincide with mms received and sent just for those first few moments.
Good luck all, found this advice somewhere else, and so glad it's not a hardware defect as I had suspected it wasn't.
Click to expand...
Click to collapse
Thanks for the update! More knowledge into my brain housing group to share now lol.

FuMMoD said:
Thanks for the update! More knowledge into my brain housing group to share now lol.
Click to expand...
Click to collapse
No problem I hope it helps some of you guys out!

tyrellcorpnexus said:
Interesting, i wonder what the root of the issue is since it's selectively working.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
Click to expand...
Click to collapse
In my case MMS started working after disabling Adblock in the app itself. Then I went ahead an uninstalled. Thanks for the head up!

jonzr said:
In my case MMS started working after disabling Adblock in the app itself. Then I went ahead an uninstalled. Thanks for the head up!
Click to expand...
Click to collapse
For sure! adaway had been working well for me.

Same issue here on Tmobile
tyrellcorpnexus said:
For sure! adaway had been working well for me.
Click to expand...
Click to collapse
I am having same issue on Tmobile with stock Nexus 5. Only restarting the phone helps.

jamjr74 said:
I am having same issue on Tmobile with stock Nexus 5. Only restarting the phone helps.
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Click to collapse
Same here but with hancent and hangouts

Related

There's definitely a major bug somewhere in OS

My phone no longer reboots itself or freezes. It hasn't now for over a week but what tends to happen is after about 2 days of use it starts to lag and slow down like crazy. After I reboot it, its again super fast and smooth.
Its almost like there's a memory leak somewhere that is causing this and maybe certain apps cause it more than others? All I know is this has happened twice now and a reboot makes a huge difference.
Also and not sure if this is related but my GPS stops working until I reboot too. I think it's some app I have on the phone that's hitting a bug in the OS and causing this.
Maybe if it gets bad enough it causes reboots like people have been having?
Sent from my LG-P999 using XDA App
funny, i just realized this tonight as well. I had some probs w/ tmo service and had to do a reboot after talking to customer service. Yesterday was my last reboot. It was flying afterwards. Very noticeable.
Follow this procedure here:
http://forum.xda-developers.com/showthread.php?t=1051616
This patch addresses that issue. I experienced the same thing but when I did this I no longer get it. Hope it helps!
Bunch of people are now posting that they see issues after patching so I'm not sure I'm willing to try that yet.
pettigrew95 said:
Follow this procedure here:
http://forum.xda-developers.com/showthread.php?t=1051616
This patch addresses that issue. I experienced the same thing but when I did this I no longer get it. Hope it helps!
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
mobilehavoc said:
Also and not sure if this is related but my GPS stops working until I reboot too. I think it's some app I have on the phone that's hitting a bug in the OS and causing this.
Maybe if it gets bad enough it causes reboots like people have been having?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I had the same thing happen last night...GPS would not start no matter what I tried until I rebooted the phone then it worked fine. I agree, there certainly gremlins in this software.
Here's hoping something is coming soon (see my post about the new software update message!).
I wonder if the bug is affecting phones differently. My only problem is my dam wifi. Will not connect under any setting. When it does connect little to no data can be sent. Some else posted this also.
Sent from my LG-P999 using XDA App
pettigrew95 said:
Follow this procedure here:
http://forum.xda-developers.com/showthread.php?t=1051616
This patch addresses that issue. I experienced the same thing but when I did this I no longer get it. Hope it helps!
Click to expand...
Click to collapse
mobilehavoc said:
Bunch of people are now posting that they see issues after patching so I'm not sure I'm willing to try that yet.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Agreed.. I've been following that thread.. The first clue was "some apps came up missing". Then a confirmation, and then another... and then I bookmarked the thread and decided to have some patience.
Yes good idea me too!. You'll also notice a bunch of people saying it made no difference. So not even worth the risk IMHO!
This just happened again to me. Did you have anything installed that checks location frequently? Shopkick maybe? Have you uninstalled any T-Mobile apps? I'm wondering what causes this since I don't remember having this problem before.
bluemoon737 said:
I had the same thing happen last night...GPS would not start no matter what I tried until I rebooted the phone then it worked fine. I agree, there certainly gremlins in this software.
Here's hoping something is coming soon (see my post about the new software update message!).
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
pettigrew95 said:
Follow this procedure here:
http://forum.xda-developers.com/showthread.php?t=1051616
This patch addresses that issue. I experienced the same thing but when I did this I no longer get it. Hope it helps!
Click to expand...
Click to collapse
you say follow this Procedure.. what procedure?
there's just a file to download from the OP.
mobilehavoc said:
This just happened again to me. Did you have anything installed that checks location frequently? Shopkick maybe? Have you uninstalled any T-Mobile apps? I'm wondering what causes this since I don't remember having this problem before.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
The only thing I'm aware of is Weatherbug, but it's been installed almost since I got the phone (I have it set to track my location).
Um...that patch doesn't patch any kernel files therefore it won't do anything about crashing.
Yeah I noticed this yesterday, navigation refused to start, and things were being klunky, a nice reboot fixed it up!
I notice after a few hours/days things like the add widget menu start lagging pretty bad.
All the more reason to hope hope hope for CM7 with the quickness.
Do you still have Telenav installed? I removed it so not sure if maybe somehow it's related.
I have Shopkick installed, Weatherbug Elite, Beautiful Widgets which I all believe use network location services although none use GPS except Shopkick.
My guess is that the network location API has a bug and crashes so that's why GPS stops working because when it stops working, the GPS can still be turned off and on and apps report it's on but they don't get any response.
I don't use GPS often enough to know how long I've been having this problem. Apart from this, the slowness over time is the main thing I've noticed.
I think weatherbug might be causing weird issues. Ever since I updated a few days ago, when I reboot my g2x and my nexus, I'll get a little box stating it cannot update my location. Altough it does update my location, lol! My GPS will still turn on though!
Sent from my Nexus S using XDA Premium App
mobilehavoc said:
Do you still have Telenav installed? I removed it so not sure if maybe somehow it's related.
I have Shopkick installed, Weatherbug Elite, Beautiful Widgets which I all believe use network location services although none use GPS except Shopkick.
My guess is that the network location API has a bug and crashes so that's why GPS stops working because when it stops working, the GPS can still be turned off and on and apps report it's on but they don't get any response.
I don't use GPS often enough to know how long I've been having this problem. Apart from this, the slowness over time is the main thing I've noticed.
Click to expand...
Click to collapse
I have not rooted as I didn't want the restoration hassle if I decided not to stick with this phone so yes, I do still have Telenav installed. My Weatherbug (free version) does turn GPS on to follow me.
After last nights GPS failure to start, the phone gave me fits late morning/early afternoon. I had no bars with an "x" and yet had a data connection (without 2G or 4G shown) at very slow speeds. Rebooted several times and had other similar odd behaviors.
At this point, I am giving serious consideration to ditching the phone before my 20 day trial is up and holding out for the SGS2. My TW Bionix running Vibrant works flawlessly with the single exception of flaky GPS. The big problem with SGS2 is the 4.3" screen...I really don't want a phone bigger than this so perhaps the MT4G might be a better choice.
Decisions...decisions...
OK, now the re-boots are starting. My GPS once again failed to start tonight so I tried to toggle it and it wouldn't turn off/on. I also normally leave bluetooth on all the time and I tried turning it off as well and it wouldn't turn off. It finally did turn off and when trying to turn GPS and bluetooth back on the phone slowed WAY down then re-booted.

***Emergency Thread*** Here To Help!

I have created this thread for all you SG-SIII Noobs & Senior Members!
The purpose of this thread is to limit the number of (sometimes useless) threads, that are created over a simple problem that can easily be solved by READING OR SEARCHING.
This is the Emergency thread!
*Did you run into a problem and need quick assistance?
*Do you have a question or concern about your SG-SIII device?
Don't panic just ask here and I or WE THE SG-SIII COMMUNITY will gladly help!
In case of emergency!
...Awesome... said:
In case of emergency!
Click to expand...
Click to collapse
I dropped my s3 in some water and quickly grabbed it, and dried it off. Everything seemed to be working ok, but then i noticed that it's acting like i don't have my sd card in it when i do. My wifes card gets recognized right away when i put it in, so i think my sd card is no good. Any suggestions on how i can recover data from it?? Thanx
ryanallaire said:
I dropped my s3 in some water and quickly grabbed it, and dried it off. Everything seemed to be working ok, but then i noticed that it's acting like i don't have my sd card in it when i do. My wifes card gets recognized right away when i put it in, so i think my sd card is no good. Any suggestions on how i can recover data from it?? Thanx
Click to expand...
Click to collapse
So your SD card doesn't read but hers does? And yeah then just get a new SD card go on a computer take your files off of it and put em back on the new SD card
Sent from my SCH-I535 using Tapatalk 2
Hi,
New to the S3 and this rom. Root, flash went well, and so far, I'm loving this rom. One problem that is stumping me is this:
Using ADW launcher, have a direct dial short cut to voice mail. The voice mail contact is set up to dial *86 ,,xxxx, so with one tap, I can call vm and access messages.
However, the keyboard then becomes non responsive. I can't delete or save messages, and if I have multiple messages, can't get to the next one.
Any suggestions on how to work around this appreciated.
I'm running the 3.2 beta version of LS, and really only have this, and one other minor issue.
Thank you.
Still haven't solved this, but here's more clarification:
Phone is running LiquidSmooth 4.2.1m v2.1m beta 3.2
1. Using a 'direct dial shortcut. the rom dialer has a contact set up named voicemail, that is programmed: *86;,,XXXX. When I hit the direct dial shortcut, voicemail is dialed, xxxx is sent, and I can hear my first voicemail. The problem is the dialpad is non responsive. So, I can't save or delete the first voicemail, nor can I proceed to listen to the next one.
If I dial *86, and enter the password manually, then the dial pad works.
Even if I dial any contact withGoDialer, then, open keyboard to dial and extension, I get the stock dialer.
I drive a lot, and need as few distractions as possible. Any suggestions on how to fix this would be greatly appreciated.
Thank you.
Have u tried using a different launcher just to be sure its not hardware/ROM related it might be the launcher?
Sent from my HTC One S using Tapatalk 2
--------------If you like puzzle, tackle this---------------
I tried pretty much everything on the internet before posting here.
My stock/no root phone started bootlooping. So I used Odin and root66.tar to get it back. Everything seemed to be good. After I got 3 updates:1) 30mb, 2) 60mb and 3) JB updated OTA. After 60Mb update my phone said Samsung and shows unlocked lock. After JB update my phone bootloops again.
I though it it was a bad update and reflashed stock no root 4.0.4 and OTA did the same thing.
I tried the gs3 tool to flash the recovery and it always fails.
I would appreciate any help.... I have been dealing with this non sense for the past 24h.
...Awesome... said:
Have u tried using a different launcher just to be sure its not hardware/ROM related it might be the launcher?
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Yes. I've been using ADW launcher, tried it with Nova, got the exact same result.
Alright, I'll try here. So, I'm on cleanrom 5.6. As far as I can tell everything is working, and there aren't any actual problems, but the phone doesn't know what the network is in settings and and when I drag down the notification bar it doesn't say it at the bottom. Anyone have an idea?
Sent from my SCH-I535 using xda app-developers app
MEID
does your cellular service connect? Also you are on verizon right? and did you do a dirty flash of cleanrom 5.6?
LtZKilla said:
Alright, I'll try here. So, I'm on cleanrom 5.6. As far as I can tell everything is working, and there aren't any actual problems, but the phone doesn't know what the network is in settings and and when I drag down the notification bar it doesn't say it at the bottom. Anyone have an idea?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
jwattt said:
does your cellular service connect? Also you are on verizon right? and did you do a dirty flash of cleanrom 5.6?
Click to expand...
Click to collapse
Yeah, my cell service connects and I can text and call. It just doesn't seem to have any idea that my carrier is verizon and it kinda seems odd.
Sent from my SCH-I535 using xda app-developers app
I am trying to install the stock systemui.apk file on my phone after I screwed up and flashed the wrong one, but installation always fails. I have moved the .apk to the /system/app folder and have changed the permission of the .apk but the file still won't install. What can I do?
carrier
Since you carrier wont load I believe following this tutorial with help fix your problem but check the conditions. Im not allowed to post links apparently so I attached it. I'll also flash cleanrom 5.6 and find out if its a software thing and get back to you. But it seems to me like its a MEID issue. So check the conditions in the link and if they are true I'd go that way. If not re-flash, clean install would be my suggestion. Yeah I run Cynagenmod 10.1 and it even knows I'm on Verizon. And Scott's roms always have the carrier.
LtZKilla said:
Yeah, my cell service connects and I can text and call. It just doesn't seem to have any idea that my carrier is verizon and it kinda seems odd.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
havy15 said:
So your SD card doesn't read but hers does? And yeah then just get a new SD card go on a computer take your files off of it and put em back on the new SD card
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
computer doesn't see the card at all..
I can't recall when I last had it working but my NFC completely stopped working. I have tried reverting back to absolute stock rooted nandroid. That didn't work so I Odin booted back to the original unrooted firmware. Still same problem. If I try to uncheck NFC from the more options it moves over and is immediately flipped back. I have gone into a Verizon wireless store to seek help but the guy made a sarcastic remark that his iPhone wouldn't have that problem...but I also as a few other notes I have tried hells ROM and also flashing the NFC file with the ROM which also didn't work and have tried the few NFC Google wallet fixes I have seen, also sadly no luck. I'm stubborn and don't want to give up if anyone knows if there is a possible fix, hope you can possibly help!
Sent from my SCH-I535 using xda app-developers app
replacement?
I think you may have a faulty chip. Also is your battery NFC capable? But to be honest Verizon will replace it for free if your under the 1 year warranty and don't have water damage or anything like that. Because if it doesn't work on the stock rom it's most likely a hardware problem in this case. So I would contact your carrier about that.
CeeMillz said:
I can't recall when I last had it working but my NFC completely stopped working. I have tried reverting back to absolute stock rooted nandroid. That didn't work so I Odin booted back to the original unrooted firmware. Still same problem. If I try to uncheck NFC from the more options it moves over and is immediately flipped back. I have gone into a Verizon wireless store to seek help but the guy made a sarcastic remark that his iPhone wouldn't have that problem...but I also as a few other notes I have tried hells ROM and also flashing the NFC file with the ROM which also didn't work and have tried the few NFC Google wallet fixes I have seen, also sadly no luck. I'm stubborn and don't want to give up if anyone knows if there is a possible fix, hope you can possibly help!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I have the stock battery and when I did call Verizon the first time they wanted me to contact Samsung first then get back to them so I figured i'd bring it here. It had worked before so I was wondering if maybe it fried somehow? Phone has never been dropped, no water damage, watch because I said that i'll drop it in 5 minutes and shatter my screen I guess I'll just try Samsung tomorrow and see what they have to say.
nfc
Actually I just thought of something else to try. Have you gone in and force quit nfc and cleared the app data? That may resolve the problem. Nfc will be under all apps and it is named nfc service.
CeeMillz said:
I have the stock battery and when I did call Verizon the first time they wanted me to contact Samsung first then get back to them so I figured i'd bring it here. It had worked before so I was wondering if maybe it fried somehow? Phone has never been dropped, no water damage, watch because I said that i'll drop it in 5 minutes and shatter my screen I guess I'll just try Samsung tomorrow and see what they have to say.
Click to expand...
Click to collapse
jwattt said:
Actually I just thought of something else to try. Have you gone in and force quit nfc and cleared the app data? That may resolve the problem. Nfc will be under all apps and it is named nfc service.
Click to expand...
Click to collapse
Good idea, just tried it and it didn't do anything. Also tried that, rebooted recovery, wiped dalvick and cache fixed permissions then tried again with no luck. =/
nfc
Are you using a non stock kernel? Also when you went back to stock did you erase everything on the phone?
CeeMillz said:
Good idea, just tried it and it didn't do anything. Also tried that, rebooted recovery, wiped dalvick and cache fixed permissions then tried again with no luck. =/
Click to expand...
Click to collapse

SMS not sending, but able to receive. MMS + Data Working.

Hello Internet, I just thought I'd chime in on the sms issue many seem to be having.
For me it started in the morning on the 21st. The day before everything was peachy. That morning I woke up and sent my normal texts that I usually do. The first text sent fine like usual, but anything after would fail to send. One quick-fix I found was to toggle airplane mode before sending a message, which would allow me to send another text or two before failing. The most interesting thing about this issue is that my brother, who is on cm 10.2 started having the issue at the exact same time and we aren't even running the same versions of android.
So I called verizon today and after about a half our I was able to get some information. I told the guy that I had tried rebooting, clearing cache, factory reseting, updating my SMSC number, etc. He said it's probably an issue in their end, which makes sense due to the timing of the issue occurring. He said he would do some behind the scenes stuff and call me back on Monday. I guess we'll see if the issue gets resolved. Keep me posted if you find a solution.
AnTiDoWn3r said:
Hello Internet, I just thought I'd chime in on the sms issue many seem to be having.
For me it started in the morning on the 21st. The day before everything was peachy. That morning I woke up and sent my normal texts that I usually do. The first text sent fine like usual, but anything after would fail to send. One quick-fix I found was to toggle airplane mode before sending a message, which would allow me to send another text or two before failing. The most interesting thing about this issue is that my brother, who is on cm 10.2 started having the issue at the exact same time and we aren't even running the same versions of android.
So I called verizon today and after about a half our I was able to get some information. I told the guy that I had tried rebooting, clearing cache, factory reseting, updating my SCSC number, etc. He said it's probably an issue in their end, which makes sense due to the timing of the issue occurring. He said he would do some behind the scenes stuff and call me back on Monday. I guess we'll see if the issue gets resolved. Keep me posted if you find a solution.
Click to expand...
Click to collapse
Not sure if I'm doing this right usually I use the app but since I can only text on touch wiz based Roms xda app keeps crashing. Anyway I have this issue too mine seems to have started on 2-20 but same thing reboot or toggle airplane mode and I can send one that's it till next reboot. Was running carbon kit Kat. Hopefully Odin tomorrow will fix it touch wiz sucks!
tonybahr said:
Not sure if I'm doing this right usually I use the app but since I can only text on touch wiz based Roms xda app keeps crashing. Anyway I have this issue too mine seems to have started on 2-20 but same thing reboot or toggle airplane mode and I can send one that's it till next reboot. Was running carbon kit Kat. Hopefully Odin tomorrow will fix it touch wiz sucks!
Click to expand...
Click to collapse
Odin does not fix...
Sent from my SCH-I535 using Tapatalk
Dex954 said:
Odin does not fix...
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Yeah I figured that out.
Having the same problem....just wondering if anyone tried unrooting and rerooting?
mamill66 said:
Having the same problem....just wondering if anyone tried unrooting and rerooting?
Click to expand...
Click to collapse
Yes doesn't fix anything.
Sent from my SCH-I535 using Tapatalk
Just kinda bumping to see if anyone found anything?
Sent from my SCH-I535 using Tapatalk
I talked to Verizon again yesterday night, my support ticket is still open, meaning they're looking into the possibility of it being an issue on their end, so nothing new. I'm convinced it's something with them, because of the timing. I'll keep you posted.
Sent from my SCH-I535
AnTiDoWn3r said:
I talked to Verizon again yesterday night, my support ticket is still open, meaning they're looking into the possibility of it being an issue on their end, so nothing new. I'm convinced it's something with them, because of the timing. I'll keep you posted.
Sent from my SCH-I535
Click to expand...
Click to collapse
Do they know you are running a form of CM? Or are you just saying your texts aren't working?
Just for my own info?
AnTiDoWn3r said:
Hello Internet, I just thought I'd chime in on the sms issue many seem to be having.
For me it started in the morning on the 21st. The day before everything was peachy. That morning I woke up and sent my normal texts that I usually do. The first text sent fine like usual, but anything after would fail to send. One quick-fix I found was to toggle airplane mode before sending a message, which would allow me to send another text or two before failing. The most interesting thing about this issue is that my brother, who is on cm 10.2 started having the issue at the exact same time and we aren't even running the same versions of android.
So I called verizon today and after about a half our I was able to get some information. I told the guy that I had tried rebooting, clearing cache, factory reseting, updating my SMSC number, etc. He said it's probably an issue in their end, which makes sense due to the timing of the issue occurring. He said he would do some behind the scenes stuff and call me back on Monday. I guess we'll see if the issue gets resolved. Keep me posted if you find a solution.
Click to expand...
Click to collapse
I'm having the same issue that you are. I've already posted a thread. http://forum.xda-developers.com/showthread.php?t=2657822
Are you on a version of CM? I was on mastamoon's 10.2 and moved to his CM11 and still have the problem. The only other fix I have heard/seen is that you can turn your mobile network to just CDMA and the problem goes away. (Its slow, but it works).
You are from Hershey Pa. I am in the Wilkes/Barre Scranton area. Anyone else experiencing this problem and in this area?
Do you have voice+ or google voice in your app drawer? I've seen some people who have had it in their app drawer who have been able to open that and select disable which remedies the problem. Hopefully Verizon gets back to you.
Whisk_33 said:
I'm having the same issue that you are. I've already posted a thread. http://forum.xda-developers.com/showthread.php?t=2657822
Are you on a version of CM? I was on mastamoon's 10.2 and moved to his CM11 and still have the problem. The only other fix I have heard/seen is that you can turn your mobile network to just CDMA and the problem goes away. (Its slow, but it works).
You are from Hershey Pa. I am in the Wilkes/Barre Scranton area. Anyone else experiencing this problem and in this area?
Do you have voice+ or google voice in your app drawer? I've seen some people who have had it in their app drawer who have been able to open that and select disable which remedies the problem. Hopefully Verizon gets back to you.
Click to expand...
Click to collapse
I'm in Hershey pa as well... interesting
Sent from my SCH-I535 using Tapatalk
Whisk_33 said:
I'm having the same issue that you are. I've already posted a thread. http://forum.xda-developers.com/showthread.php?t=2657822
Are you on a version of CM? I was on mastamoon's 10.2 and moved to his CM11 and still have the problem. The only other fix I have heard/seen is that you can turn your mobile network to just CDMA and the problem goes away. (Its slow, but it works).
You are from Hershey Pa. I am in the Wilkes/Barre Scranton area. Anyone else experiencing this problem and in this area?
Do you have voice+ or google voice in your app drawer? I've seen some people who have had it in their app drawer who have been able to open that and select disable which remedies the problem. Hopefully Verizon gets back to you.
Click to expand...
Click to collapse
Yes, I'm from Hershey PA, my brother and I both have GS3s, but he's running 10.2 RC2 and I'm on the latest D2 nightly. The issue started in morning on the 20th. From what I can tell, it's only Verizon customers in our area that have been affected, my buddy on AT&T with a CM Nightly hasn't had any trouble. I tried disabling Voice+ but it didn't help anything. As of this point, my ticket is still open, so no new news yet. I'll keep you posted.
Dex954 said:
Do they know you are running a form of CM? Or are you just saying your texts aren't working?
Just for my own info?
Click to expand...
Click to collapse
I haven't told them I'm running a custom rom and I won't unless I actually need to. They don't seem to take kindly to people who like to get the most out of their phones.
AnTiDoWn3r said:
I haven't told them I'm running a custom rom and I won't unless I actually need to. They don't seem to take kindly to people who like to get the most out of their phones.
Click to expand...
Click to collapse
That's why I think this is going to be a hard road..
Sent from my SCH-I535 using Tapatalk
This is actually quite fascinating. All of those who seem to be having this issue are in Central Pennsylvania, started having the issue around the 20th, and are running a version of Cyanogenmod. I'll be sure to bring that up in my next chat with Verizon. Stay posted.
Hershey PA here
Cm11 m3 d2vzw
I've been having the same problem since ~20th as well. In glad I found this thread as I couldn't find much else when searching. I've temporarily switched to a TW ROM and it worked fine but any aosp seems affected. I even got Verizon to give me a sim but it didn't help.
My cell number starts 570-57*-**** (Scranton area number ) though I now live in Hershey pa.
This is where I wish I knew someone who worked at vzw and was a reasonable person.
Sent from my SCH-I535 using Tapatalk
I am just outside Philly, I started having this issue on the 20th as well, occurred on both paranoid android beta 4 from notta and slim kat stable 3.0. Seems to be intermittent for me as there is times where it works freely and times I need to toggle airplane mode for every text
Edit: my number is from northeast pa (Hazleton Area). I'm wondering if it is an area code issue or something because I know people with s3s down by philly who don't have this issue with Verizon.
Sent from my SCH-I535 using xda app-developers app
bass0324 said:
I am just outside Philly, I started having this issue on the 20th as well, occurred on both paranoid android beta 4 from notta and slim kat stable 3.0. Seems to be intermittent for me as there is times where it works freely and times I need to toggle airplane mode for every text
Edit: my number is from northeast pa (Hazleton Area). I'm wondering if it is an area code issue or something because I know people with s3s down by philly who don't have this issue with Verizon.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Been having the same issue. I live in mountaintop so maybe you're right
Central PA 570 here as well. Both my mom and I's phones are experiencing the same. What baffles me is that it happened to be people who had already flashed the ROM prior to the 20th, which means it isn't an AOSP specific SIM activation issue, because that happens on first boot. Touchwiz works fine, although I can't stand it. Whatever it is, I desperately hope it's fixed soon.

T-Mobile Text Messages Not Working

Bought the Z3 on 11/11/14, was working fin until the 13. Text messages will say "sending" and I will not be able to receive any messages. Was on the phone with T-Mobile tech support for over 2 hours troubleshooting, no luck. Went back to the store, got a new sim card, and exchanged for a new phone, working fine until the next day (today).
This is my second z3, used multiple sim cards, did factory reset, nothing works text messages still will not receive or send. Salesman told me I can switch phones to anything else. What should I do?
Extremely disappointed in Sony. I believe this is a phone error as I had a Galaxy S3 with tmobile since 2012 with no issues.
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
xxquicksh0txx said:
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
Click to expand...
Click to collapse
right, and the tech support rep said no issues have been reported with sony. I don't understand what the problem is then? I created a ticket with t-mobile engineering, hopefully that resolves the problem. If not, I'm jumping back to the S3
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
xxquicksh0txx said:
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
Click to expand...
Click to collapse
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
qais9 said:
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
Click to expand...
Click to collapse
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
xxquicksh0txx said:
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
Click to expand...
Click to collapse
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
qais9 said:
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
Click to expand...
Click to collapse
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
xxquicksh0txx said:
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
Click to expand...
Click to collapse
yes, but the problem continued on hangouts. I was just on the phone with tmobile tech, and she sent me a picture message, and it took over 30 minutes to receive. I sent a message to myself at 9am cst, and still haven't received.
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
alf11211 said:
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
Click to expand...
Click to collapse
I never get the "send error" message, and I do not have stamina mode on. This is an amazing phone, no doubt about it, but I may be experiencing a bad batch or something.
This is not an intermittent issue, it is constant and never ending. My 2 Z3's have been far from perfect, and cannot handle the simple task of sending sms. Also the phone has rebooted by itself a couple times already. Sadly, I'll have to return it or wait for the tmobile engineering decision.
What apps do you have installed? My phone has rebooted/froze/force closed at all.
xxquicksh0txx said:
What apps do you have installed? My phone has rebooted/froze/force closed at all.
Click to expand...
Click to collapse
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
qais9 said:
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
Click to expand...
Click to collapse
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Me too
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
xxquicksh0txx said:
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Click to expand...
Click to collapse
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
aguillen89 said:
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
Click to expand...
Click to collapse
Yes same exact problem. It must be something weird on the phone that we need to configure. Maybe tmobile can adjust on their end. Yourr the only one in the USA to agree with me and this problem with the z3.
qais9 said:
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
Click to expand...
Click to collapse
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
xxquicksh0txx said:
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
Click to expand...
Click to collapse
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
qais9 said:
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
Click to expand...
Click to collapse
Just read in that other thread about voLTE, have you tried disabling it?
xxquicksh0txx said:
Just read in that other thread about voLTE, have you tried disabling it?
Click to expand...
Click to collapse
yes, that was the first thing i did. i appreciate you helping btw

MMS Not receiving unless using HTC message app

So for the past week I have been using gboard and android messages to be able to send gifs, bitmoji, etc. All of a sudden for no reason I can't receive any MMS at all using any other message app than HTC messages. Has anyone else seen this? I have tried textra, verizon message+, etc. Once I uninstall the other apps i can get the messages again, but only with the HTC app.
Known problem with android.
https://textra.uservoice.com/knowle...-mms-timeouts-no-mobile-data-mms-send-failing
Again..
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
vicsvx said:
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
Click to expand...
Click to collapse
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
DirtydAmbrose said:
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
Click to expand...
Click to collapse
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
vicsvx said:
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
Click to expand...
Click to collapse
Try doing a factory reset if that does not work run the newest stock RUU.
DirtydAmbrose said:
Try doing a factory reset if that does not work run the newest stock RUU.
Click to expand...
Click to collapse
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
vicsvx said:
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
Click to expand...
Click to collapse
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
DirtydAmbrose said:
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
Click to expand...
Click to collapse
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
vicsvx said:
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
Click to expand...
Click to collapse
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
DirtydAmbrose said:
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
Click to expand...
Click to collapse
Ya I'll pull it just to be safe. And ya I haven't had problems with band 13...everu now and again I'll lose signal randomly bit it picks up after a few minutes. Internet is real sluggish tho in a big crowd... More then my m8 tho. Posting a SC video won't take untill congestion goes down. Dk if that's normal but it's livable
DirtydAmbrose
I did a factory reset... It didn't work. Everything is up to date, running O, latest patch, and texta. Both message+ messages wrk. Guess RUU Is next? Dk wth happend but I miss textra
Anyone figure it out
vicsvx said:
Anyone figure it out
Click to expand...
Click to collapse
Try allowing access to background data and turn off power saving.
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
shivadow said:
Try allowing access to background data and turn off power saving.
Click to expand...
Click to collapse
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
vicsvx said:
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
Click to expand...
Click to collapse
I tried that and it didn't work for me. Only the stock app works for MMS.
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
shivadow said:
Try allowing access to background data and turn off power saving.
Click to expand...
Click to collapse
ckupsco said:
I tried that and it didn't work for me. Only the stock app works for MMS.
Click to expand...
Click to collapse
vicsvx said:
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
Click to expand...
Click to collapse
It would be nice to use android messages again and have gif and bitmoji access.
Yup sam problem with me. Wish I could use textra again
travle said:
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
Click to expand...
Click to collapse

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