Bought the Z3 on 11/11/14, was working fin until the 13. Text messages will say "sending" and I will not be able to receive any messages. Was on the phone with T-Mobile tech support for over 2 hours troubleshooting, no luck. Went back to the store, got a new sim card, and exchanged for a new phone, working fine until the next day (today).
This is my second z3, used multiple sim cards, did factory reset, nothing works text messages still will not receive or send. Salesman told me I can switch phones to anything else. What should I do?
Extremely disappointed in Sony. I believe this is a phone error as I had a Galaxy S3 with tmobile since 2012 with no issues.
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
xxquicksh0txx said:
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
Click to expand...
Click to collapse
right, and the tech support rep said no issues have been reported with sony. I don't understand what the problem is then? I created a ticket with t-mobile engineering, hopefully that resolves the problem. If not, I'm jumping back to the S3
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
xxquicksh0txx said:
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
Click to expand...
Click to collapse
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
qais9 said:
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
Click to expand...
Click to collapse
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
xxquicksh0txx said:
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
Click to expand...
Click to collapse
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
qais9 said:
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
Click to expand...
Click to collapse
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
xxquicksh0txx said:
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
Click to expand...
Click to collapse
yes, but the problem continued on hangouts. I was just on the phone with tmobile tech, and she sent me a picture message, and it took over 30 minutes to receive. I sent a message to myself at 9am cst, and still haven't received.
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
alf11211 said:
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
Click to expand...
Click to collapse
I never get the "send error" message, and I do not have stamina mode on. This is an amazing phone, no doubt about it, but I may be experiencing a bad batch or something.
This is not an intermittent issue, it is constant and never ending. My 2 Z3's have been far from perfect, and cannot handle the simple task of sending sms. Also the phone has rebooted by itself a couple times already. Sadly, I'll have to return it or wait for the tmobile engineering decision.
What apps do you have installed? My phone has rebooted/froze/force closed at all.
xxquicksh0txx said:
What apps do you have installed? My phone has rebooted/froze/force closed at all.
Click to expand...
Click to collapse
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
qais9 said:
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
Click to expand...
Click to collapse
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Me too
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
xxquicksh0txx said:
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Click to expand...
Click to collapse
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
aguillen89 said:
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
Click to expand...
Click to collapse
Yes same exact problem. It must be something weird on the phone that we need to configure. Maybe tmobile can adjust on their end. Yourr the only one in the USA to agree with me and this problem with the z3.
qais9 said:
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
Click to expand...
Click to collapse
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
xxquicksh0txx said:
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
Click to expand...
Click to collapse
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
qais9 said:
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
Click to expand...
Click to collapse
Just read in that other thread about voLTE, have you tried disabling it?
xxquicksh0txx said:
Just read in that other thread about voLTE, have you tried disabling it?
Click to expand...
Click to collapse
yes, that was the first thing i did. i appreciate you helping btw
Related
Had it for about a little over a month now and rooted it with Doomlord's method about 2 weeks ago.
Experiencing the following two issues:
-Sim card notification pops up and says something along the lines of 'Sim card not inserted'. End up rebooting my phone and it works again. This has happened twice and I can't find any threads involving the Skyrocket and this.
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Anyone know what's going on? I don't have many apps installed either. Just Titanium Backup (not even Pro because I wanted to see what was up with my phone before I bought it), JuiceDefender, one game and GVoice. If this was a one time occurrence, I don't think I would mind, but the fact that it's happened two times is making me a little nervous.
Thanks for reading through all this!
If you are rooted try installing cmw and flashing a new rom see if you still have the issue mine has done what you are talking about. But just thought it was a bad flash of something. Haven't had it happen since I did stock recovery and flashed the rom i'm on now.
Sent from my SAMSUNG-SGH-I727 using XDA App
CaptainAmerica247 said:
Had it for about a little over a month now and rooted it with Doomlord's method about 2 weeks ago.
Experiencing the following two issues:
-Sim card notification pops up and says something along the lines of 'Sim card not inserted'. End up rebooting my phone and it works again. This has happened twice and I can't find any threads involving the Skyrocket and this.
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Anyone know what's going on? I don't have many apps installed either. Just Titanium Backup (not even Pro because I wanted to see what was up with my phone before I bought it), JuiceDefender, one game and GVoice. If this was a one time occurrence, I don't think I would mind, but the fact that it's happened two times is making me a little nervous.
Thanks for reading through all this!
Click to expand...
Click to collapse
Go back to stock. If you have the same problem, call in the warranty. If you don't have the same problems then get another ROM.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Sounds like Sim card acting up. I had problems when I first got my phone with bad Sim card keep loosing data.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Sounds like u either froze or removed sim toolkit. U need this apk. Also juice defender can cause a lot of problems if not configured exactly right. Try uninstalling it
icenight89 said:
Sounds like u either froze or removed sim toolkit. U need this apk. Also juice defender can cause a lot of problems if not configured exactly right. Try uninstalling it
Click to expand...
Click to collapse
I still have sim toolkit. At least it says I do. I haven't frozen or uninstalled anything since I took it outta the box to be honest. Just deleted some stuff from the widgets screen.
Also, what do you mean by Juice defender configuration? Should I uninstall and re-install?
As for the other replies, I've started to keep a record of the errors. Knock on wood that I won't have more...but we'll see. Only time I get a break is in March so I may have to wait it out.
One other thing: If I want to unroot, is using Doomlord's unrooting method safe? I noticed that under the list of phones that work, there's only one...
thanks again
i have the same problem right now, Just got the skyrocket couple days ago, I upgraded it, under our daughters line, But im using it. I need to activate it with the new sim, for her, then after its all done, can take the new sim out and put it back into her phone, and put mine back into the skyrocket.
Its rooted and thats it.
I froze Sim toolkit and haven't noticed any problems...
what state or area are you in?
i have this same problem, on 2 different phones and 2 different sims. voice will work fine but no data will flow. no email, no browsing, no apps, nothing. it started the day i got the 1st phone (in the at&t store parking lot). eventually it will start working again - browser goes thru, emails deliver, etc.
i rooted and did sky rom on that phone and the problem followed. talked to support, no help. returned to stock and exchanged for a new skyrocket and sim, the problem still exists.
i think there is an issue with either the skyrocket or somewhere on at&ts network. if i pull my phone out at 10 random times during the day and attempt a data connection, it will fail 2 of those 10 times.
very frustrating with no obvious answer in front of me. i don't have lte in my area, and i am in my 30 day window with att, so im thinking of returning skyrocket and going with plan s2.
CaptainAmerica247 said:
-No data connection. Happened about three times now. Wifi works, but can't get packet connection (yes it is on). Again, have to reboot phone and then it will work. The weird thing is that when I first turn it on, everything is fine, but then I checked my phone a few hours later, and I found that my e-mail not reloading.
Click to expand...
Click to collapse
i just found my problem, the skyrocket dont support the 200mb plan have to have atleast the 300mb. oh well lol.
I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
itsLYNDZ said:
I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
Click to expand...
Click to collapse
It sounds like a reception. Do you have good signal? What about Wi-Fi calling?
I have never had that and have had nothing but the sweetest reception, I do get dropped calls but that's T-mobile for ya.
All day I have between 3-4 bars of service, so im not sure what the problem is
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
itsLYNDZ said:
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
Click to expand...
Click to collapse
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
erikmm said:
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
You might want to try cleaning the metal contacts of your sim card with a pink eraser.
itsLYNDZ said:
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
Click to expand...
Click to collapse
If you're on stock I think your best bet is to either get sim replaced before flashing cus if its a hardware issue then you will have to get it replaced.
As for the sim card if it's new then just call them and they'll activate it if it's used before then it won't work anymore and you'll have to buy one
Sent from my SGH-T989 using xda app-developers app
I called Tmobile a few weeks ago and had them activate a new sim card I had. Didnt have this issue until just today when I tried to make a call and got "call ended" everytime I tried to call out. What else could the problem be? Im running your rom now also...
Is anyone else having this issue? Its getting really annoying! I had to dial my friend 5 times before it actually went through.
Found this thread where it describes perfectly whats going on with my phone.. http://forum.xda-developers.chttp:/...editpost&p=29453252om/showthread.php?t=630652 Seems like Gingerbread phones are experiencing this more...
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
rbeier1221 said:
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
I was worried about that, but I dont know how to get rid of the custom rom I have an unroot.
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Yeah, I just didnt want to do the "call tmobile and sit on the phone with them for an hour to troubleshoot" crap... Ugh...
Called Tmobile and they ended up screwing my phone up even more with their "troubleshooting" Told me to do a factory reset, but since I have a custom ROM, it just screwed more up. Now I cant even swipe past the unlock screen and there is no reaction to my touch. At least its finally screwed up enough to get them to send out a replacement. Now im trying to revert back to complete stock so I can send this one back to them when my new one arrives. So I guess problem solved in a way..
rbeier1221 said:
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
Does this remove root? Just want to make sure I have everything In order to do to clean up my old phone for when my new phone arrives.
Yes. The thread is appropriately titled and returns to stock.
Sent from my SGH-T769 using Tapatalk 2
So I think they weren't working at all because my IMEI wasn't updated with AT&T when I got my replacement phone. Got that addressed.
Since then, I was able to receive old MMS, but even new ones sometimes get hung up on trying to retrieve them. exiting app and going back in doesn't fix it.
Starting the phone up again does though..
Made sure APN settings are good to go, unchecked 'mobile data' in sms settings and re-enabled within Hangouts.
I'm on stock rooted 4.4 (and franco kernel)
any idea whats going on? It seems like other people are having this problem too but I don't understand it. Thanks.
I am seeing the same issues here.. Stock play store purchased and rooted on Sprint, sometimes it works sometimes it doesn't, sometimes even SMS sits forever and wont send or receive until I restart the phone, trying to find someone with a Sprint purchased N5 to compare APNs with
Its almost 2014, you would think someone would be able to straighten out the massive amount of MMS issues with android phones :/ It should "just work" to the customer
I have a feeling it has something to do with Hangouts app itself..
I have issues with hangouts indefinitely, also with textra and handcent. Like OP said,sometimes it works sometimes it doesn't.
Sent from my Nexus 5 using xda app-developers app
Teczeus said:
I have issues with hangouts indefinitely, also with textra and handcent. Like OP said,sometimes it works sometimes it doesn't.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
That's interesting you're also experiencing it with other apps.
I haven't tried anything but Hangouts.
Maybe it's a Kit Kat issue? no clue.
Considering you have At&t and I have sprint, im guessing ruling out the carrier is OK.
Sent from my Nexus 5 using xda app-developers app
Teczeus said:
Considering you have At&t and I have sprint, im guessing ruling out the carrier is OK.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is true.
Running on metro pcs and my mms is perfect with hang out and sliding messaging pro. Metro runs gsm off T-Mobile towers.
Sent from my Nexus 5 using Tapatalk
Interesting, i wonder what the root of the issue is since it's selectively working.
Can't be hardware, because it selectively works whereas my data and nothing else has been on the fritz, and it seems like whenever I receive errors rebooting and going back into the app it loads the ones it was hung up on. Seems like it downloads it, but just shows an error instead of displaying the MMS.
Hmmm
And I had AT&T double check the IMEI I provided them was accurate..
Hopefully it just resolves itself eventually, either the network, or a software hiccup, or whatever it is.
Because this Nexus 5 I have right now is a perfect "copy" or whatever you want to call it, a perfect build.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
It makes sense that that would be the culprit too because it requires root access, and permissions don't seem to kick in until slightly after the phone boots up initially which would coincide with mms received and sent just for those first few moments.
Good luck all, found this advice somewhere else, and so glad it's not a hardware defect as I had suspected it wasn't.
tyrellcorpnexus said:
Interesting, i wonder what the root of the issue is since it's selectively working.
Can't be hardware, because it selectively works whereas my data and nothing else has been on the fritz, and it seems like whenever I receive errors rebooting and going back into the app it loads the ones it was hung up on. Seems like it downloads it, but just shows an error instead of displaying the MMS.
Hmmm
And I had AT&T double check the IMEI I provided them was accurate..
Hopefully it just resolves itself eventually, either the network, or a software hiccup, or whatever it is.
Because this Nexus 5 I have right now is a perfect "copy" or whatever you want to call it, a perfect build.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
It makes sense that that would be the culprit too because it requires root access, and permissions don't seem to kick in until slightly after the phone boots up initially which would coincide with mms received and sent just for those first few moments.
Good luck all, found this advice somewhere else, and so glad it's not a hardware defect as I had suspected it wasn't.
Click to expand...
Click to collapse
Thanks for the update! More knowledge into my brain housing group to share now lol.
FuMMoD said:
Thanks for the update! More knowledge into my brain housing group to share now lol.
Click to expand...
Click to collapse
No problem I hope it helps some of you guys out!
tyrellcorpnexus said:
Interesting, i wonder what the root of the issue is since it's selectively working.
EDIT: I FOUND THE ROOT OF THE PROBLEM!!!
adblock for me. Uninstalling didn't fix it either. Just resetting the phone (wiping everything in settings) nipped it in the bud.
Click to expand...
Click to collapse
In my case MMS started working after disabling Adblock in the app itself. Then I went ahead an uninstalled. Thanks for the head up!
jonzr said:
In my case MMS started working after disabling Adblock in the app itself. Then I went ahead an uninstalled. Thanks for the head up!
Click to expand...
Click to collapse
For sure! adaway had been working well for me.
Same issue here on Tmobile
tyrellcorpnexus said:
For sure! adaway had been working well for me.
Click to expand...
Click to collapse
I am having same issue on Tmobile with stock Nexus 5. Only restarting the phone helps.
jamjr74 said:
I am having same issue on Tmobile with stock Nexus 5. Only restarting the phone helps.
Click to expand...
Click to collapse
Same here but with hancent and hangouts
I'm using the International version of the flat S7 on T-Mobile. I've been having this problem for about 2 months now although now it's happening much more frequently. I contacted T-Mobile about my problem, they went over some stuff in the sim card. Such as updating something, checking my area for interruptions, running a diagnostics on my phone. They said everything was fine. Although the problem kept continuing. They sent me a new sim card free of charge in hope of fixing my device. Even then that didn't help, my calls and texts still randomly do not come through. There are times it does and times it doesn't at all. Now I'm wondering if I have a faulty device? Is there any more options I could do to fix this problem?
Tried a factory reset?
Hi, I have tried S7 dialer app (SecContactsProvider.apk & SecContacts_M.apk - deodexed) for my samsung device (J2 2016), It worked fine but suddenly it stopped posting missed call notifications in call log and elsewhere. It becomes very difficult to track who called since there are no traces of caller. Really looking for fix for this.
Thanks.
*Detection* said:
Tried a factory reset?
Click to expand...
Click to collapse
No I haven't but I'll try it.
AplexApple said:
No I haven't but I'll try it.
Click to expand...
Click to collapse
Didn't seem to work sadly... Anymore solutions?
Return the phone
*Detection* said:
Return the phone
Click to expand...
Click to collapse
So I'd be something to do with my phone then?...
So for the past week I have been using gboard and android messages to be able to send gifs, bitmoji, etc. All of a sudden for no reason I can't receive any MMS at all using any other message app than HTC messages. Has anyone else seen this? I have tried textra, verizon message+, etc. Once I uninstall the other apps i can get the messages again, but only with the HTC app.
Known problem with android.
https://textra.uservoice.com/knowle...-mms-timeouts-no-mobile-data-mms-send-failing
Again..
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
vicsvx said:
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
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Click to collapse
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
DirtydAmbrose said:
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
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My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
vicsvx said:
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
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Try doing a factory reset if that does not work run the newest stock RUU.
DirtydAmbrose said:
Try doing a factory reset if that does not work run the newest stock RUU.
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OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
vicsvx said:
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
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That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
DirtydAmbrose said:
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
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Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
vicsvx said:
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
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If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
DirtydAmbrose said:
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
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Ya I'll pull it just to be safe. And ya I haven't had problems with band 13...everu now and again I'll lose signal randomly bit it picks up after a few minutes. Internet is real sluggish tho in a big crowd... More then my m8 tho. Posting a SC video won't take untill congestion goes down. Dk if that's normal but it's livable
DirtydAmbrose
I did a factory reset... It didn't work. Everything is up to date, running O, latest patch, and texta. Both message+ messages wrk. Guess RUU Is next? Dk wth happend but I miss textra
Anyone figure it out
vicsvx said:
Anyone figure it out
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Try allowing access to background data and turn off power saving.
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
shivadow said:
Try allowing access to background data and turn off power saving.
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I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
vicsvx said:
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
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I tried that and it didn't work for me. Only the stock app works for MMS.
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
shivadow said:
Try allowing access to background data and turn off power saving.
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ckupsco said:
I tried that and it didn't work for me. Only the stock app works for MMS.
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vicsvx said:
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
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It would be nice to use android messages again and have gif and bitmoji access.
Yup sam problem with me. Wish I could use textra again
travle said:
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
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Click to collapse