dust under screen - HTC Sensation

I recently took a closer look at my sensation and have noticed several spots underneath the screen that I believe to be dust. I'm not exactly sure how they got there and its not affecting the screen in any way but its kind of annoying. does anybody have any good ideas about removing dust, or how to prevent dust from getting under the screen in the first place?
thanks.

littleasian said:
I recently took a closer look at my sensation and have noticed several spots underneath the screen that I believe to be dust. I'm not exactly sure how they got there and its not affecting the screen in any way but its kind of annoying. does anybody have any good ideas about removing dust, or how to prevent dust from getting under the screen in the first place?
thanks.
Click to expand...
Click to collapse
Its a known issue on the device, I have a little on mine in the middle on the right side. Haven't found a way of preventing it or how it even happened. I just leave my case on my phone and don't take it apart unless I have to. If you're with TMO US you can exchange it as a warranty defect but can still happen on your replacement. Both Sensation's we have have the dust. Only seem to notice it outside in the sun.

You might want to take a look at this thread.
http://forum.xda-developers.com/showthread.php?t=1114612

Related

Screen colors leaked in middle of screen?

This is the second fuze ive owned... and this is also the second time this has happened. In the middle of the screen there is a small block of like a rainbow of colors... but you can only see it in certain light...
Has anyone else ever come across this?
icewhitenewyear said:
This is the second fuze ive owned... and this is also the second time this has happened. In the middle of the screen there is a small block of like a rainbow of colors... but you can only see it in certain light...
Has anyone else ever come across this?
Click to expand...
Click to collapse
Mine too.. But i have a screen protector on it so I figured maybe its the screen protector? never really check it without the screen protection.
Yes.
My first fuze did this after a few days, its an exact square with sort of a frame, I was thinking it was condensation, but my phone has been dry always....
I thought it was weird that it was square shaped and a almost perfect square.
Anyone know what this is?
Yep...nothing unusual for raph unfortunatelly...my old post:
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571
BTW, this is well known issue by HTC so replacement is in most cases done free of charge as a part of warranty. Eventhough I've heard that in some cases in UK, HTC was demanding some kind of payment for replacement.
Anyway, this cannot be fixed in any other way but replacing the screen....afaik
I was told that it means that the screen under the digitizer is broken. Most likely from pressure on the middle of the screen.
rccola159 said:
I was told that it means that the screen under the digitizer is broken. Most likely from pressure on the middle of the screen.
Click to expand...
Click to collapse
Oh man, mine just expanded Can I know what did you guys do?
Pressure between flat wires, conductive tapes and backside of LCD screen causes the problem. You should take apart your Raphael to see the back of LCD. There is a very thing black tape around the display. Check it for any kinf of damage. If there is no sign of penetration, make the same thin tape from any kind of office tape and place it over dark one. I hope this can help you.
Be a HTC Indiana Jones, take the danger and DIY!
i was just about to start a post about this. the middle of my screern (75% of the screen) has these rainbow swirls and they form a perfect rectangle. you can also see a grid of dots. once i noticed this square i started havin problems where its as if someone is pressing the touchscren just on top right corner of this rectangle. so i cant go through menus and it will randomly go away. it also happens on other random locations. can someone explain what i should do?
Mine just did the same thing. The phone seems to work normally. I called and I am sending it in for warranty repair. Is there any way to prevent this from happening in the future? If they replace the screen, do they have some process in place to prevent the same issue? I really love this phone!
Oh, and now my iPhone loving friends are all saying, "You shoulda got an iPhone!" I dont want a crappy iPhone, I just want a good screen! This is my second phone already.....I have never dropped or abused it in any way.... I really wish they used better quality screens. i can do tons more stuff with my phone that my "iPhone friends" cannot....
UPDATE: to anyone who gets this problem. I finally got around to calling ATT and they say its not a known problem so its not covered within warrenty. They want 500 to fix it.... Then I called HTC and they said this is whats known as a Newton ring and its due to pressure applied to the screen so they wont fix it under warrenty. Now they are asking for 200 for it to be fixed. Not worth the fix if u ask me. Thier rep was pretty shocked it was on a Fuze and said hes seen this before and they never fix it under warrenty so its not worth sending it in unless im prepared for the bill.

Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

LCD screen bleed fix

I don't have a G2X yet, but I wonder if an owner who has some LCD bleed might want to try this out and report any results.
Screen bleed is a pretty common problem across LCD's. I don't think it's so much of a manufacturing defect as it is due to shifting during transport etc. All that has to happen is a corner of the screen gets too far or too close to the back light behind it. The screens tend to shift around a bit in their casing.
A common fix on regular LCD monitors is to massage the area of the bleed with medium or firm pressure. This can move the screen enough to reduce bleed.
Not sure if this would work on a glass-surface device like the G2X but it's probably worth a shot. Also try massaging with pressure *behind* the phone, not just on the front glass.
Ipad 2 seems to be having some bleed issues as well, and some owners report that slight twisting of the entire device corner-to-corner can re-seat the screen in the proper position and reduce bleed. Be careful with this one, but again, might be worth a shot to apply some twisting pressure.
Not recommending that anyone does this who isn't comfortable and ok with the possible consequences! But... as I live in Canada and want a G2X, it would be a lot easier to know that this sort of thing might fix the bleed than it would be to attempt returning it to the USA or an ebay reseller.
Please keep the "ARE YOU CRAZY?!" replies to a minimum... if you don't want to do it then simply don't do it.
dasbin said:
I don't have a G2X yet, but I wonder if an owner who has some LCD bleed might want to try this out and report any results.
Screen bleed is a pretty common problem across LCD's. I don't think it's so much of a manufacturing defect as it is due to shifting during transport etc. All that has to happen is a corner of the screen gets too far or too close to the back light behind it. The screens tend to shift around a bit in their casing.
A common fix on regular LCD monitors is to massage the area of the bleed with medium or firm pressure. This can move the screen enough to reduce bleed.
Not sure if this would work on a glass-surface device like the G2X but it's probably worth a shot. Also try massaging with pressure *behind* the phone, not just on the front glass.
Ipad 2 seems to be having some bleed issues as well, and some owners report that slight twisting of the entire device corner-to-corner can re-seat the screen in the proper position and reduce bleed. Be careful with this one, but again, might be worth a shot to apply some twisting pressure.
Not recommending that anyone does this who isn't comfortable and ok with the possible consequences! But... as I live in Canada and want a G2X, it would be a lot easier to know that this sort of thing might fix the bleed than it would be to attempt returning it to the USA or an ebay reseller.
Please keep the "ARE YOU CRAZY?!" replies to a minimum... if you don't want to do it then simply don't do it.
Click to expand...
Click to collapse
I just tried and I will say that the places that I had it originally did not get fixed or seem to be any dimmer than before which would have been nice... My bleeding is not that bad anyway...
However, the first time i twisted the phone a bit i noticed some more bleeding in the upper left of my phone (portrait directional) before i twisted it back to normal...
Good idea, but i would not recommend anything until we have some concrete evidence of it really working to fix ORIGINAL problems
lol this is not a fix and NEVER was a fix... you cant "massage" a LCD tv.... and a phone is no different gorilla glass or not it will NOT reset the screen.... good attempt at trying to find a solution but the bleeding isnt from the screen being out of place... its from poor manufacturing...
some bleeding is expected with LCD technology ... but not as bad as ive seen on some peoples ..... let alone on a 4" screen... but w/e if you have full brightness and are in a dark room then you must be blind.....
I wouldn't do it because you have to disassemble and it may void the warranty; in addition, you may break the LCD if you apply too much force.
If the bleeding/backlight leak is bad, just send it back and exchange.
nate420 said:
lol this is not a fix and NEVER was a fix... you cant "massage" a LCD tv....
Click to expand...
Click to collapse
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
dasbin said:
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
Click to expand...
Click to collapse
I've done the same, actually.
It made it a lot worse on mine. Good, though, as I plan to exchange it.
Profondo_Rosso said:
I've done the same, actually.
Click to expand...
Click to collapse
well i never herd of "massaging" a tv to fix it but i wouldnt do it to my 52" samsung cuz the manual states DO NOT PUSH FIRMLY ON SCREEN WHEN CLEANING so i dunno how it would work without taking it apart and "pushing the screen" back to the right spot...
let alone i got a 3 year warranty from best buy on it.. and if i crack it open AT ALL it voids so no thanks if anyone does this and it works on a phone i will be awed....
AND you shouldnt have to push the screen on ANYTHING to fix it... it should come correctly assembled in the first place....
just my .02 tho
I actually did fix my girlfriends bleeding with some massaging....Worked for me..
alnova1 said:
I actually did fix my girlfriends bleeding with some massaging....Worked for me..
Click to expand...
Click to collapse
what you did there. . .
I tried the massage but it doesn't work. I have very bad light bleeding from the top corners, and if I squeeze hard enough on top and bottom of the phone, it's a little better, but as I release my hands, everything goes back to normal, very bad looking darks colors. I'm exchanging it.
When my LCD screen started bleeding, I just put a bandaid on it
Asus bleeding
dasbin said:
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
Click to expand...
Click to collapse
I have heard of this a lot. Massaging the LCD. I too am looking to fix a laptop screen. I heard before to massage the back of it, what side did you do? No one here who was successful mentioned if they did it to the front or back so I figured I'll do as you did? Thanks any help much appreciated!
My iPhone 5 is bleeding, pushed on it gently and it only made the black blotch spread. I don't recommend this

Oleophobic coating on screen issue

Hello form Poland.
So after 3 weeks of having the flat S7 found a coating failure on my phone.
In clean condition there is no mark or visible surface difference.
Just if there is fog or fingermarks the issue is visible. The problem seems to be comparable to the LG G4 problem with the coating.
Attached some pictures.
What do you think? Complaint relevant?
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
I have the same problem!
jinxsonu said:
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
Click to expand...
Click to collapse
I have the same problem and I'm going to service center
did you come there? what did they tell you? what did they do with phone? how did they fix it?
I have the same issue on my S7 edge.
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
kristian93 said:
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
Click to expand...
Click to collapse
I also have that issue around the speakergrill. I noticed it after a call, so I thought it must be because I put it against my ear. After a day or two, I noticed it again. Tried to clean it with water, and as soon as I touched it, it returned. It isn't much of an issue, since it isn't anywhere near the screen, but it is a bit annoying.
Did you eventually return your phone?
thats why I bought a Silver color S7 edge, and bought a screen protector...
I have the issue on the s7 around the speaker grill and in the gap between home and display... had the issue on s6 too (around the speaker grill)..
Sent from my SM-G930F using XDA-Developers mobile app
I've got the same problem on my phone. Annoyingly, the day I got the phone I kept the screen protector on but about 1/3 of it lifted off. I short while later I took it off and then waited till the next day till a screen protector arrived.
Fast forward 3 weeks later and I took the screen protector off and now notice the the wear mark, fine when it is clean but visible when smudged. Just niggles at me more than anything. Am considering sending it back for exchange or something.
Did anyone manage to do this successfully? Or did they just say something like wear and tear?
old thread but I have the same issue too, clean it, it looks perfect, the second i touch it and it leaves a fingerprint, looks like a nice long scratch right above my home button on the screen
Just wanted to say i have the same problem around the speaker grill, for now its not too big. Do you think it can get bigger ?
Same problem on my S8. Didn't notice it until day 27 and the folks at samsung are being a complete bear to deal with.

Mark under screen.

I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
dwj said:
I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
Click to expand...
Click to collapse
The mark, whatever it is, won't show up in a screenshot. You'll have to take a picture of your screen with another phone.
Ah, OK. Thanks. I'll do that then when I get a minute.
If it's dark and has a rainbow sheen to it, it could be the LCD has been damaged under the glass cover...
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
dwj said:
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
Click to expand...
Click to collapse
Do you have a screen protector on the phone?
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
dwj said:
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
Click to expand...
Click to collapse
I would send it back for replacement of repair then.
Ye, thanks. My thoughts too.
Mine did that.. got a new device
Sent from my SM-G955F using Tapatalk
mark on inside of glass
dwj said:
Ye, thanks. My thoughts too.
Click to expand...
Click to collapse
same issue. What did you end up doing?
It was still under warranty so took it to Samsung shop & they replaced the whole screen for me. But not before they quizzed me about what I had being doing with it. I pointed out the pristine condition it was in so I clearly hadn't dropped it or anything & told them that EVEN Samsung products can malfunction. They reluctantly fixed it for me but the whole customer service experience made my blood boil.

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