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I was trying to update my htc surround to windows mobile 7.5 but during the installation when the phone was trying to restart after the update, I decided to cancel it because it was taking too long(about a half hour and stuck at the htc with white screen background ). After i disconnected the phone from my computer, it still stuck at the htc with the white screen background. So I decided to take the battery out and put it back in. Now the phone doesn't boot up at all. When I press the power, nothing happens as if theres no power but I have charged and tried it, still no luck. My computer can't even detect the phone, not even able to detect the usb cord of the phone with the phone connected. Can someone please help me!!?!?
Pull battery.
Hold the camera button while powering it up.
Download mode? Great. Connect your phone to your computer, restore from backup.
No download mode? Fine. Pull battery, reboot holding volume buttons.
Download mode? See above. Otherwise, reset, then perform restore afterwards.
arimozuki said:
Pull battery.
Hold the camera button while powering it up.
Download mode? Great. Connect your phone to your computer, restore from backup.
No download mode? Fine. Pull battery, reboot holding volume buttons.
Download mode? See above. Otherwise, reset, then perform restore afterwards.
Click to expand...
Click to collapse
Do you mean that I have to pull the battery out ( dont put it back in ) and try to power it on while holding the camera button?
Is there anyway I can reset my phone without powering it up because my phone just won't even power on now....
You need reinstall the system.
DFT have a good rom.The rom is DFT V3.
You can try it.
---------- Post added at 01:46 PM ---------- Previous post was at 01:25 PM ----------
By the way, if you use the DFT v3. You can't update with zune.
jely1314 said:
You need reinstall the system.
DFT have a good rom.The rom is DFT V3.
You can try it.
---------- Post added at 01:46 PM ---------- Previous post was at 01:25 PM ----------
By the way, if you use the DFT v3. You can't update with zune.
Click to expand...
Click to collapse
But my pc can't detect my phone so how can I install the rom?
Come on it's easy, he was saying that you need to take out the battery and while holding the camera button insert the battery again (still holding) and then try to turn on the device. If it shows any signs of life - congratulations you can flash a ROM and restore your phone. Oh and release camera button when you see any signs of life. If holding the camera button doesn't help, try holding both volume buttons (if i do remember corectly) and repeating same process. If that still was not helpful then i don't know maybe it's time to give it to repairman. And later on don't do anything while updating even if it takes long, my updates took about 1,5 hour (from very first wp7 to mango). Hope that i helped bro
Just to note also i have a surround. The mango update took over 1 hour because i had 9gb of data it had to back up and there was an inbetween update. Never stop an update in progress. Better to set to flash and leave it go overnight.
Hey so, im a new member on XDA, (made a new account) >.< But i have a MT4G and the volume buttons broken on the bottom, So i cant turn it on. it goes to the hboot menu, and since the bottom volume rockers broken, i cant scroll down to recover to reboot it. So im kinda stuck here becuase it doesnt let you scroll with the top volume rocker unless you scrolled down already (which i cant)
If someone could help me boot it up (via computer usb cord.. etc etc) thatd be great. or just tell me a way to break it so its not jammed in anymore? without harming the actual phone itself. Thanks
Does adb reboot not work, or does the button override it?
You could always crack the phone open and work on the button itself. Look for a video on youtube regarding mytouch 4G disassembly.
Sent from my HTC Glacier using XDA App
Being totally honest, i havent quite messed around with adb. Not sure how that works
Try this
http://forum.xda-developers.com/showthread.php?t=928370
Sent from my HTC Glacier using XDA App
Same problem
Hey so i am actually having the same problem, but im not sure if it is software or hardware.
Details:
-Got the phone and it was running Stock gingerbread.
-Downgraded to froyo and rooted
-Flashed a few custom roms and now it is giving me problems of pretty much thinking that the volume button is always being pressed or something because when i boot i either:
a. go straight into HBoot
b. boots but then Safe Mode
c. Boots but after awhile the system freaks out with volume self going down to vibrate and then i have to restrat
I've flashed stock img .zip (PD15img.zip) a few times and sometimes it got better but eventually back to issue. Only thing i haven't done is turn s-on. I might do that but i've ordered the flex to replace it but wont be here for two weeks so i let you know.
Let me know if anyone else knows whats up please.
---------- Post added at 05:08 PM ---------- Previous post was at 05:07 PM ----------
also when i do boot into HBoot and it allows me to use my rockers, i booted into CWM and did a key test and the volume down does not appear ever.
So have no idea if its software or hardware =(
Can you fastboot reboot?
Sent from my Sensation using xda premium
Phateless said:
Can you fastboot reboot?
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
If i do a battery pull and wait i can boot up normally, just did actually and then i can go thru the system fine but 5 minutes in it starts to freak with the volume down again. When in HBoot it freezes. But in OP he says that you can't move unless u volume down first, that isn't true i was able to scroll using volume up first. Sometimes HBoot freezes, sometimes it takes awhile then i can kind of scroll and either hit recovery or reboot (then chances are ill go into safe mode)
attached my sys info
---------- Post added at 05:42 PM ---------- Previous post was at 05:36 PM ----------
Skrillz said:
Hey so, im a new member on XDA, (made a new account) >.< But i have a MT4G and the volume buttons broken on the bottom, So i cant turn it on. it goes to the hboot menu, and since the bottom volume rockers broken, i cant scroll down to recover to reboot it. So im kinda stuck here becuase it doesnt let you scroll with the top volume rocker unless you scrolled down already (which i cant)
If someone could help me boot it up (via computer usb cord.. etc etc) thatd be great. or just tell me a way to break it so its not jammed in anymore? without harming the actual phone itself. Thanks
Click to expand...
Click to collapse
To boot it just try a battery pull and leave it out (overnight works best) and u might get booted, or when in hboot leave there for awhile and then keep pressin the rockers and sometimes eventually it will scroll and do recovery into cwm if u have it and then reboot system
Okay so after 2 days of it booting into hboot, i came to the conclusion that after a little time (usually a 24 hours) it boots up, but the volume botton doesnt overpower the volume when the phones actually on (it doesnt lower volume) but when its off, it seems to be stuck and auto boot hboot. any ideas ? :/
i have no idea what u did prior to all this but i've fixed mine so far. flashed the hboot 86 pd15img.zip. pretty much when u can get it to boot after the 24hours use the opportunity to flash the pd15img. currently trying to unroot it and turn s-on... but right now it is working fine and i am rooted on stock 2.2.1
Update
So im guessing either OP gave up or somehow resolved and this is dead but hers update on mine.
Restored to stock 2.2.1 and hBoot 86 and then turned s-off back to s-on by rooting and then using gfree to turn s-on only. i couldn't restore usin the part7backup or whatever cause i lost it. anyways took a shot and then left phone without its battery for a few days. now it is running fine. have the spare flex in hand too so if it does mess up ill swap flex. if it stays good ill either sell it or try the whole process over again
my nexus s is bootlooping and I have a broken power button. I cant get into recovery to try to do a nandroid restore. Is there anything I can do to get into recovery.
Thanks guys in advance
you can flash a new rom with fastboot.
but 1st you need your kindle to shutdown.
you may after wait for battery to drain.
you need it to boot up yellow triangle screen.
Sent from my Kindle Fire using xda premium
you can boot up recovery through fastboot
Adb won't get you into recovery?
Sent from my Nexus S using XDA
my phone doesn't respond at all in fastboot and volume rocker doesn't work at all. I tried tapping or smacking near the power button for a long time and still nothing.
themonkeyera1 said:
my phone doesn't respond at all in fastboot and volume rocker doesn't work at all. I tried tapping or smacking near the power button for a long time and still nothing.
Click to expand...
Click to collapse
if you dont get any response from your volume buttons, you can use odin. theres a thread here that explains how to do it through odin.
---------- Post added at 04:32 PM ---------- Previous post was at 04:31 PM ----------
themonkeyera1 said:
my phone doesn't respond at all in fastboot and volume rocker doesn't work at all. I tried tapping or smacking near the power button for a long time and still nothing.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1538001&highlight=odin+power+button
I read somewhere about taking the battery out and then plugging in the phone to usb with ADB running, or was it ODIN, it should boot in to download mode, and from there you can get in to recovery, I seen it done on youtube as well, I think you might need to press the volume up button when you put the battery in, hope it helps
Hi, yesterday, my phone suddenly turned of, and since than i cant turn it on. I can't even go in recovery mode, or download mode. The phone automaticly turn on when I put the battery in, show the samsung logo, then go black and just vibrate. When i tried to go in recovery mode, it open just for a second, and go back to vibrate. What can i try?
Thanks.
Sorry for my bad English..
cyber808 said:
Hi, yesterday, my phone suddenly turned of, and since than i cant turn it on. I can't even go in recovery mode, or download mode. The phone automaticly turn on when I put the battery in, show the samsung logo, then go black and just vibrate. When i tried to go in recovery mode, it open just for a second, and go back to vibrate. What can i try?
Thanks.
Sorry for my bad English..
Click to expand...
Click to collapse
its a hard brick
at this point you cant do anything if you cant enter download mode !!!
changing motherboard is the only solution
vickyg.coolest said:
its a hard brick
at this point you cant do anything if you cant enter download mode !!!
changing motherboard is the only solution
Click to expand...
Click to collapse
what about a homemade usb jig?
ShadowsDie said:
what about a homemade usb jig?
Click to expand...
Click to collapse
of course you can try
i tried it on my two bricked board and guess what it didn't worked
may be a home made jig can do the trick
cyber808 said:
Hi, yesterday, my phone suddenly turned of, and since than i cant turn it on. I can't even go in recovery mode, or download mode. The phone automaticly turn on when I put the battery in, show the samsung logo, then go black and just vibrate. When i tried to go in recovery mode, it open just for a second, and go back to vibrate. What can i try?
Thanks.
Sorry for my bad English..
Click to expand...
Click to collapse
No need to worry you have not hard bricked. The problem is with your ace+ power button. If you have warranty then go to service center they can fix it. If you are out of warranty then you can go to a local mobile repair shop and ask there for repair of power button.
I saw the same issue on my friend's ace plus and replacing the power button worked.
kk9999gada said:
No need to worry you have not hard bricked. The problem is with your ace+ power button. If you have warranty then go to service center they can fix it. If you are out of warranty then you can go to a local mobile repair shop and ask there for repair of power button.
I saw the same issue on my friend's ace plus and replacing the power button worked.
Click to expand...
Click to collapse
it could explain a lot but if its the power button, why his device shut down?
as i know, if the power button doesn't work doesn't mean it shouldn't boot
---------- Post added at 03:03 PM ---------- Previous post was at 03:02 PM ----------
cyber808 said:
Hi, yesterday, my phone suddenly turned of, and since than i cant turn it on. I can't even go in recovery mode, or download mode. The phone automaticly turn on when I put the battery in, show the samsung logo, then go black and just vibrate. When i tried to go in recovery mode, it open just for a second, and go back to vibrate. What can i try?
Thanks.
Sorry for my bad English..
Click to expand...
Click to collapse
what about the battery? it is charged/ can it be charged?
kk9999gada said:
No need to worry you have not hard bricked. The problem is with your ace+ power button. If you have warranty then go to service center they can fix it. If you are out of warranty then you can go to a local mobile repair shop and ask there for repair of power button.
I saw the same issue on my friend's ace plus and replacing the power button worked.
Click to expand...
Click to collapse
ohh yeahh i didnt thought it like that !! :good:
it may be power button issue
vickyg.coolest said:
ohh yeahh i didnt thought it like that !! :good:
it may be power button issue
Click to expand...
Click to collapse
as i said, if his phone boots when he puts the battery, or he connects it to the pc, why it shut down?
ShadowsDie said:
as i said, if his phone boots when he puts the battery, or he connects it to the pc, why it shut down?
Click to expand...
Click to collapse
what if power button is pressed for ever and not released it will reboot again n again !!!
try that on your phone you will get the answer !!
and yes i tried that with my phone n had the same problem as the op !!
phone first start to gt s7500 logo and then it goes black and keep vibrating !!
so the problem is definitely power button
vickyg.coolest said:
what if power button is pressed for ever and not released it will reboot again n again !!!
try that on your phone you will get the answer !!
and yes i tried that with my phone n had the same problem as the op !!
phone first start to gt s7500 logo and then it goes black and keep vibrating !!
so the problem is definitely power button
Click to expand...
Click to collapse
that is the soft reboot, but if you keep pressing the power button, you dont get it to the samsung logo
it will not show anything, it just keeps vibrating at the start, he is saying he managed to arrive at the logo, THEN it vibrates
thanks
kk9999gada said:
No need to worry you have not hard bricked. The problem is with your ace+ power button. If you have warranty then go to service center they can fix it. If you are out of warranty then you can go to a local mobile repair shop and ask there for repair of power button.
I saw the same issue on my friend's ace plus and replacing the power button worked.
Click to expand...
Click to collapse
Thank you! This was the problem
ShadowsDie said:
that is the soft reboot, but if you keep pressing the power button, you dont get it to the samsung logo
it will not show anything, it just keeps vibrating at the start, he is saying he managed to arrive at the logo, THEN it vibrates
Click to expand...
Click to collapse
i know what is a soft reboot
you cant even read me properly !!!
do this -
1 pull out battery
2 press and hold power button forever {dont release it}!!!!
3 insert the battery
then then you will see that on first start it will boot till gt-s7500 logo and after that it will keep vibrating every 1 second
so it is a power button bug nothing else
---------- Post added at 12:57 PM ---------- Previous post was at 12:56 PM ----------
cyber808 said:
Thank you! This was the problem
Click to expand...
Click to collapse
:laugh::good:good for you
vickyg.coolest said:
i know what is a soft reboot
you cant even read me properly !!!
do this -
1 pull out battery
2 press and hold power button forever {dont release it}!!!!
3 insert the battery
then then you will see that on first start it will boot till gt-s7500 logo and after that it will keep vibrating every 1 second
so it is a power button bug nothing else
---------- Post added at 12:57 PM ---------- Previous post was at 12:56 PM ----------
:laugh::good:good for you
Click to expand...
Click to collapse
ahh now i undestand..
i missed the battery factor
thanks! you solved me a problem as well, nice to have people like you and other
Had same prob here too!! Thanks guys for the help!! :highfive:
Hi, my Samsung note 10.1 is stuck at the start logo. I googled it and looked at solutions on this site but my situation seems more hopeless than others I've read about. Firstly, I have never rooted this and it should be running ICS. I had left my (working) tablet for about 10 hours and tried to activate the screen when I picked it up. I pressed the power button which gave me the Samsung Galaxy Note 10.1 logo which stayed on the screen and wouldn't budge but when I held the power and volume buttons, it would go off after 4 or five seconds only to come on again. I have looked at these and other forums and have tried a hard re-set but I just get the same logo appearing again and again. I couldn't actually turn it off, so I opened it and disconnected the battery. This has made no difference. I removed the SD card while I tried every permutation of pressing buttons but all to no avail. Please help. Is this now permanently dead? I would love to do a re-set and don't care about losing stuff but that doesn't work.????
Thanks for reading this....
Curlykale said:
Hi, my Samsung note 10.1 is stuck at the start logo. I googled it and looked at solutions on this site but my situation seems more hopeless than others I've read about. Firstly, I have never rooted this and it should be running ICS. I had left my (working) tablet for about 10 hours and tried to activate the screen when I picked it up. I pressed the power button which gave me the Samsung Galaxy Note 10.1 logo which stayed on the screen and wouldn't budge but when I held the power and volume buttons, it would go off after 4 or five seconds only to come on again. I have looked at these and other forums and have tried a hard re-set but I just get the same logo appearing again and again. I couldn't actually turn it off, so I opened it and disconnected the battery. This has made no difference. I removed the SD card while I tried every permutation of pressing buttons but all to no avail. Please help. Is this now permanently dead? I would love to do a re-set and don't care about losing stuff but that doesn't work.????
Thanks for reading this....
Click to expand...
Click to collapse
When you tried the On/Off + Volume Up (at the same time), did you get the default recovery mode?
Still not working
Robbie Doo said:
When you tried the On/Off + Volume Up (at the same time), did you get the default recovery mode?
Click to expand...
Click to collapse
Unfortunately, no, I always get the same Samsung Galaxy Note 10.1 white writing on the black background...
Robbie Doo said:
When you tried the On/Off + Volume Up (at the same time), did you get the default recovery mode?
Click to expand...
Click to collapse
can u get into download mode by pressing power and volume down ?
sbdanish911 said:
can u get into download mode by pressing power and volume down ?
Click to expand...
Click to collapse
Yes, that's the method to get into download mode. You need to press them both at the same time.
---------- Post added at 02:13 PM ---------- Previous post was at 02:11 PM ----------
Curlykale said:
Unfortunately, no, I always get the same Samsung Galaxy Note 10.1 white writing on the black background...
Click to expand...
Click to collapse
When you press the On/Off + Volume Up buttons at the same time you need to hold them until the writing shows up. Once you see the Samsung logo then let the buttons go. If you release the buttons before that the device will just do a regular boot instead.
Still not working
Robbie Doo said:
Yes, that's the method to get into download mode. You need to press them both at the same time.
---------- Post added at 02:13 PM ---------- Previous post was at 02:11 PM ----------
When you press the On/Off + Volume Up buttons at the same time you need to hold them until the writing shows up. Once you see the Samsung logo then let the buttons go. If you release the buttons before that the device will just do a regular boot instead.
Click to expand...
Click to collapse
I've tried all the possible combinations permutations, before, after, both, singly...still makes no difference, I just get the same logo...
Curlykale said:
I've tried all the possible combinations permutations, before, after, both, singly...still makes no difference, I just get the same logo...
Click to expand...
Click to collapse
I have the exact same issue, stuck at screen, also just got it yesterday. I believe it is due to kitkat OTA, as I was running 4.1.2 and was not planning to update. I think the tablet somehow updated itself.
---------- Post added at 01:14 PM ---------- Previous post was at 12:16 PM ----------
I also tried flashing various recovery, including the stock recovery, TWRP, CWM. The furthest I get to the recovery is the android boot logo, and it reboots back to the "Samsung Galaxy Note 10.1" logo screen
I think it would be fine if I can hard reset the device, but no dice for now.
Going to try flashing older 4.1.2 rom later. Hope that works.
still not working
sadakochin said:
I have the exact same issue, stuck at screen, also just got it yesterday. I believe it is due to kitkat OTA, as I was running 4.1.2 and was not planning to update. I think the tablet somehow updated itself.
---------- Post added at 01:14 PM ---------- Previous post was at 12:16 PM ----------
I also tried flashing various recovery, including the stock recovery, TWRP, CWM. The furthest I get to the recovery is the android boot logo, and it reboots back to the "Samsung Galaxy Note 10.1" logo screen
I think it would be fine if I can hard reset the device, but no dice for now.
Going to try flashing older 4.1.2 rom later. Hope that works.
Click to expand...
Click to collapse
Thanks for this, it would explain why my 10.1 suddenly became useless without me doing anything to it. I've read that the KIt Kat update was only made available to the wi-fi and 3G versions and that installing it on the Wi-Fi only could brick it!
Can you point me in the direction of a guide to trying what you've done? Otherwise this is going back to Samsung to fix for silly money, no doubt.
Turn off the tablet completely. Then, press the Volume Up and On/Off buttons at the same time for a few seconds until you see the writings come up (most likely the Samsung logo). As soon as you see the writings let the buttons go. That will get you into the Recovery mode. Do a Factory Reset and reboot.
You have to set up everything after doing this but at least you'll get your tablet back.
Robbie Doo said:
Turn off the tablet completely. Then, press the Volume Up and On/Off buttons at the same time for a few seconds until you see the writings come up (most likely the Samsung logo). As soon as you see the writings let the buttons go. That will get you into the Recovery mode. Do a Factory Reset and reboot.
You have to set up everything after doing this but at least you'll get your tablet back.
Click to expand...
Click to collapse
Nope, apparently after asking around , mosts owners that bricked their device this way, can't enter recovery mode. It just shows the android logo that supposedly leads to the recovery option for a few secs, and restarts. I think its an issue with the new bootloader 4.4 is bundled with, that only afflicts a small number of devices. I even have a colleague at work that had the same problem after auto updating, but somehow after multiple reboots getting stuck at the logo screen, it now works properly, and boots up with 4.4 instead of the previous os.
sadakochin said:
Nope, apparently after asking around , mosts owners that bricked their device this way, can't enter recovery mode. It just shows the android logo that supposedly leads to the recovery option for a few secs, and restarts. I think its an issue with the new bootloader 4.4 is bundled with, that only afflicts a small number of devices. I even have a colleague at work that had the same problem after auto updating, but somehow after multiple reboots getting stuck at the logo screen, it now works properly, and boots up with 4.4 instead of the previous os.
Click to expand...
Click to collapse
So I assume you got your tablet working ok.
Robbie Doo said:
So I assume you got your tablet working ok.
Click to expand...
Click to collapse
Nope, thats my colleague's tablet. At my workplace, most use note 10.1 tablet, so i had a generous sampling. Most upgraded without incident, but some, like me and a few others, are all suffering the same issue. All within weeks of the kitkat update rollout i my country.
sadakochin said:
Nope, thats my colleague's tablet. At my workplace, most use note 10.1 tablet, so i had a generous sampling. Most upgraded without incident, but some, like me and a few others, are all suffering the same issue. All within weeks of the kitkat update rollout i my country.
Click to expand...
Click to collapse
I still don't know why you can't get into the Recovery mode with the Vol. Up + On/Off?
Do you hold the buttons until you see the logo comes up or you let it go before that?
Robbie Doo said:
I still don't know why you can't get into the Recovery mode with the Vol. Up + On/Off?
Do you hold the buttons until you see the logo comes up or you let it go before that?
Click to expand...
Click to collapse
I have been using custom and stock recovery on my almost 2 year old note 10.1. Pretty sure I did not make a mistake pressing it, its just that the recovery mode loads and fail. I see the android recovery logo for a sec or two, then it reboots before showing the recovery menu. So this boot loop prevents most people from reseting/wipe from the recovery menu.
But its rather nonsensical to assume a guy who knows how to flash custom recovery on his almost 2 year old note 10.1 doesn't know how to enter the recovery mode, don't you think?
sadakochin said:
I have been using custom and stock recovery on my almost 2 year old note 10.1. Pretty sure I did not make a mistake pressing it, its just that the recovery mode loads and fail. I see the android recovery logo for a sec or two, then it reboots before showing the recovery menu. So this boot loop prevents most people from reseting/wipe from the recovery menu.
But its rather nonsensical to assume a guy who knows how to flash custom recovery on his almost 2 year old note 10.1 doesn't know how to enter the recovery mode, don't you think?
Click to expand...
Click to collapse
I agree. Well, I couldn't find any information regarding your situation. Sorry pal. I wish you luck.
I think that I can tell you an old experience I had. I was on stock Jelly Bean. It wasn't this type of a problem but maybe it might help somebody. Here's what happened:
I was using my tablet in the afternoon and I pressed the power button to close the screen. Then I left. After a while I came back and tried turning on my tablet. It wasn't turning on. It wasn't reacting to anything. Neither the power button, nor the charger. I searched online and found out that you could hold your finger on the screen while pressing the power button. And guess what! My tablet showed the charging screen. Then I just booted normally. My tablet was just like before!
Sent from my SCH-R760 using XDA Free mobile app
I join the queue to see if anyone brings any solution, because I have exactly the same problem
up
up
Same problem!!!
I have been all over for days on this. I can get into odin mode, but it absolutely will not go into recovery mode. I ran Odin3 v3.0.7 and twrp, no luck, would just lock up. I ran Odin3 3.10.7 and sammmobile factory firmware. This says Pass! but it still just hitches at the title screen. I can't even get it to turn off. Only way is to run it dead or unplug the batt internally. Please help? Is there nothing I can do?
mcampbell1031 said:
I have been all over for days on this. I can get into odin mode, but it absolutely will not go into recovery mode. I ran Odin3 v3.0.7 and twrp, no luck, would just lock up. I ran Odin3 3.10.7 and sammmobile factory firmware. This says Pass! but it still just hitches at the title screen. I can't even get it to turn off. Only way is to run it dead or unplug the batt internally. Please help? Is there nothing I can do?
Click to expand...
Click to collapse
I'm coming for two years with the same problem as you, and I have not found a solution in any forum. I'm losing hope
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