Hi guys, this thread is for all users that have dust underneath screen problem with Sensations.
We all know that our Sensation's screen is made by Sharp or AUO. In addition, it is obvious that dust problem is real.
I just bought the phone and I really want to find out is there a connection between panel type and dust problem (so we can avoid it if possible).
Since the threads above contain a lot of uncategorised data, I decided to open new thread with a poll to get more info.
My guess that problem occurs when glue breaks and sucks in (because of vacuum) the dust captured by battery cover...
To find out which panel you have:
Use terminal emulator (free from the market) and run the command dmesg (root is not needed). It will output a lot of data.
Look for this line and report it (the numbers might not be the same): [9178.895111] Panel Type = PANEL_ID_PYD_??????
(if you can't find it, you can long press on the output in terminal emulator copy all and then paste it into an email and send it to yourself. Then do a search with "panel" as keyword).
To find out is there some dust under your screen, look closer while on max brightness or under direct light (sun, preferraby).
Thanks.
Voted. Sorry, poll does not appear from xda app. Voted from browser.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
Then vote in poll...
Thanks for making this poll!
Sent from my Sensation using xda premium
I wish you would have include no dust aou, and no dust sharp options. I have a sharp and no dust, but I can't vote.
I can't edit poll, only mods can...
Although it is a good idea, i don't know if relevant data would be collected over time if 2 answers would be added (no dust - panel), eg. now you don't have any dust (and voted no), and if after 2 months you "develop" dust you could come back here and vote yes...see the issue?
Yes I see, but my phone is 5 months old, but I guess it could still happen. I just wish we knew the total number of sensation owners on xda vs. How many have dust issues.
Sent from my HTC Sensation 4G using XDA App
Well, although it is too early too tell, but judging by results so far, it may be that digitizer implementation is culprit here... :/
It would be nice to know who assembles it, panel manufacturers or HTC... ?
I'm not sure how to vote on this. Truth is I have had dust on both types of screens. 4th replacement due to dust is on its way. All 4 exchanges were due to dust entering the screen.
I have an AUO screen, and here is the picture of the dust under the screen.
i have a picture of my screen with dust available { ***.imagebam. com / image /f4941c173425172 }
All those having dusts, is it located at the same position on yours ?
I've just noticed some dust...AUO screen...
But I don't mind really since I see it only on strong outside light and only if I look really close...
I'll wait some time to see how it develops and get replacement then...
i have dust, and i have AOU screen
Going on 8 months, still no dust under my sharp panel.
Sent from my SX-SP715A using XDA
I had a sharp originally that I got on launch day it had dust. Got a brand new sealed in the box AUO panel, it also got dust. It isn't the panel, its the gap around the screen between the screen and bezel. Only way to ensure you never get dust is the silcon deal.
Sent from my HTC Sensation 4G using xda premium
I just got my Sensation 4G back from HTC yesterday. I sent it in because of a pretty bad case of dust under the screen, a broken exterior physicical Volume rocker, and the fact that every call I made or received people would say they could not hear me. I had the AOU screen.
Is it possible to remove the dust thats already there? I have 2 large dustspecs on each side on the middle of the screen. Can i crack up, clean screen and reseal it?
Bothers the **** out of me. Would do the silicone if i didnt buy my phone used
Sensationaly sent from my Sensation.
AUO screen and a lot of dust under it!
Small amount of dust, Sharp screen. It oddly doesn't seem to be getting worse though, which is why I am in no rush to send it to HTC.
Sent from my HTC Sensation Z715e using xda premium
AUO screen
I purchased my HTC Sen 4G from TMO less than a month ago and now have dust under my screen. I ran the terminal emulator and found my display was manufactured by AUO (FYI this information is near the top of the printout NOT the bottom or middle took me a while to find it, hope this helps someone else). This is very disappointing. I love my Sen and hate that there is a design flaw. I am concerned that it is only going to get worse with time. I will keep this phone for at least the next two years so I want it in tip top shape at the beginning so I can keep it that way. I still have my MT3G and it is in mint condition.
Freaking fantastic. I just got dust underneath my screen from both sides. Sharp screen.
Related
Has anybody had any problems with dust under your screen? it almost looks like a dead pixel, but it is most certainly dust. Its on the right side upper part of the screen. Thinking about exchanging it because its super annoying (although i could just be ocding, lol) If this is a widespread problem though i may not bother, just to get another with even more dust under it,although i have not seen any other threads on it in the desire HD section.
It appears as the original desires had a big problem with LOTS of dust under the screen, specially by the volume rocker. Sounds like a screen sealing problem, which HTC had a really hard time with the EVOs too. The screen actually lifted up on the bottom due to no glue on the bottom part of the screen.
Get an exchange and be done with it.
Sent from my HTC Inspire 4G using XDA App.
Mine has a bunch in the same location I can only see it when screen its off so no big deal. But it does bother me when screen off but I'll survive
Sent from my Inspire 4G from XDA app
Add me to the list aswell there were tiny specks I could tolerate and only seen under direct sunlight with screen off but one huge speck that kept annoying me completely, visible in any lighting...Costco agreed with me also and got a new one replaced heck they replaced the entire package even the extra accessories they included..really happy now! thank you Costco.
sent from my HTC Inspire™ 4g using XDA App
None here and I keep mine in my pocket with ottetbox commuter and screen protector. I'll be looking out for it though.
Sent from my Desire HD using XDA App
I have dust under my screen also
I suspect the charger and headphone ports are the culprits.
Bugs me to no end.
This was a problem that plagued my CDMA Hero as well. Sprint Service center saw me once a month or so to get it cleaned, Will AT&T just swap it under warranty? So far I'm dust free.
Finally after three replacement I have a dust free screen. Bought mine at BestBuy mobile. They were pretty cool about it.
I noticed dust in the top corners under my screen today too, but I can't for the life of me see it now - the lighting must need to be perfect.
i have dust under my screen now after about 3 weeks of use. it did NOT when i bought it because im anal and i looked very closley. to be honest, a less anal person might not even notice the 5 tiny specs of dust that i see under the screen.
has anyone swapped due to dust issues and got a unit that does NOT get dust under the screen at all? and im aksing this of the people who are turely anal about. ive handed my phone to 3 different people and asked them if they could see the dust, and they could not, then i gave it to my dad (more retentive than me even) and he spotted each spec of dust.
baiscally, im trying to decide if its worth swapping, then going through rooting and getting my phone just how i want it again, only to get dust int he next phone. if its going to happen to every inspire, then i wont bother.
anyone have input on the above?
oFUNGUSo said:
anyone have input on the above?
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Click to collapse
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
mj0528 said:
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
Click to expand...
Click to collapse
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
oFUNGUSo said:
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
Click to expand...
Click to collapse
Doubt this is a problem with all devices... I don't have any dust under my screen and I didn't have any under the screen with my first inspire.
Sent from my HTC Inspire using tapatalk.
Haven't noticed any dust, and I use my Inspire naked (LOL) and keep it in my pocket most of the day.
Yea one thing the craptivate does have is that little door to close over your port. Wish we had that.
No dust under my screen yet... almost time to put a new screenie (protector) on ill have to check
I am noticing dust on the sides trapped on mine I have only had it 4 days.
Sent from my Desire HD using XDA App
No dust under my screen, I'm using a cheap silicon case from Sam's Club and no Screen Protector.
Sent from my Desire HD using XDA App
I shouldn't have read this thread.
I too, am retentive and checked mine for dust and it's there.
Yesterday I checked out my friends brand new iphone 4 and he has dust under the screen, another friend has dust under the screen on his htc inspire 4g, another has dust under the screen of her iphone 3gs, another has dust under the screen of his droid x.
I never really looked closely for dust under the screen of ANY of the previous phones I have purchased, but I started becoming paranoid about it on the sensation because of the thread I saw here on XDA.
It seems like it's a fairly common thing and something we are just stressing over too much. I don't know.
I agree, I can find dust on a lot of phones .. unless seen during normal usage I don't care...
To be honest, it really isn't. It is a manufacturing issue that should be addressed by HTC. My iPod Touch 4TH gen has been in and out of my pant pockets for the past 7 months now and I still don't see a single speck of dust under the glass. My sensation wasn't so lucky. I put this phone in those same pockets and within 5 days I saw a few specks of dust.
This seriously cannot be normal.
Normal? This problem have plagued htc phones since winmo days. I'm not saying phones don't get dusty but htc consistently have this problem.
OP absolutely not a normal thing.
Sent from my GT-I9100 using XDA App
I've owned htc touch pro 1 &2 g1 nexus one mytouch 3g slide and 4g + now a sensation not a single one has had dust under the screen. It's Definitely not normal
Sent from my HTC Sensation 4G using XDA App
Since when another phone having dust under the screen makes it acceptable!? Its like when Apple said that all phones experience the death grip issue and it is perfectly fine for the iPhone4 to lose signal!
Ive owned 10 + HTC's and its not normal at all.
You could after the warranty just open it up as its an easy fix for most phones. Or one could not put it in their pocket as its the most likely place it comes from. How cool would you be with strutting your stuff with a sensational belt clip ?
I have no dust underneath the screen of my phone and I have had it about a week.
After 18 months my HD2 still has no dust under the screen, however I noticed a few spec of dust under the screen on my Sensation as I took it out of the box.
There is also a very small (0.2 mm or so) gap at the bottom end of the phone between the case and the screen where I can see down the side of the screen.
Luckily a quick call to Vodafone Costomer Services and they're sending a new handset out by courier to replace this one
I don't think it's normal... It was normal 10 years ago when our standards were A LOT lower, but now it shouldn't happen.
I don't expect dust in my computer screen, or my camera screen, so why have it here
Not normal at all for me either. My N1 and Touch didn't have dust. This POS replacement I got today does.
OhMyGod!!
Now I have a lot of dust under the screen and I think it ot in through the space betwwen the display and the frame. It is now very visible how large this space is. They should have blockd this space with something. I really do not appreciate this from HTC.
It is design flow, SIMPLE!!!!
I just don't understand how they keep on having the same flaw.
It´s not normal at all! I remember last having this issue with old Nokia phones (6230i etc.) Since iPhone 3G times (see my signature) I never noticed this issue on a single phone! But my Sensation Now it´s on warranty repair and as it returns I sell it immediately.
Just got a new sensation back after having the dust problem and the replacement has a nice black dot under the LCD screen that can be seen under dark colours....
Really not happy at all....
So more time without a phone...
Sent from my HTC Sensation XE with Beats Audio using xda premium
I hate the dust in the lines between the screen and phone edge so much I did the extreme. I covered all the areas with transparent sticking tape till I can find a case, silicone or similar that covers enough area to prevent further dust from going in! I tryed everything to clean it out, did it every day but without the wanted success. I will go nutts if dust gets under my screen. I iust hate this "feature" of this phone. Anyone else got a strategy against sthis? So far sticking tape seems to be my favorouite accessory (eye rolling).
I agree I hate seeing the buildup too. I have a TPU case that covers the edges but dust being dust is small enough to get under the case. In fact when I take the case off, I see a lot of buildup along the edges. I think the case just visually makes us feel better....in the main dust under the screen thread some people have tried sealing the edges with silicone and letting it dry over night. I don't know what sort of adverse effects this may have though.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
I just clean my sensation once in a while.
Open it, just a bit of blowing air to the device and all dust is gone for another week
But atm it is away for an exchange due to dust under the display cover.
And I will exchange it again if the dust comes back again
Im having this issue and it made me worry too.
Afraid the more dust accumulated will end up being under my screen where many ppl experienced.
The dust is more on the left side, as the gap is bigger compare to right side
It is a pain getting phones exchanged here. I would not dare trying putting silicone in there. But then again maybe the glue from stick tape can get in there too.
Were you talking aboit somehow removing screen cover when you say you open it up @sniperde? I don't suppose so...
I know phone exchanges are a pain in the ass but if i notice one little spec of dirt under my screen my sensation is getting mailed right back to htc for a brand spanking new one. my one year warranty expires june 24 2012 and on june 23 i will be getting a new one just because of this.
ramsrocker said:
I know phone exchanges are a pain in the ass but if i notice one little spec of dirt under my screen my sensation is getting mailed right back to htc for a brand spanking new one. my one year warranty expires june 24 2012 and on june 23 i will be getting a new one just because of this.
Click to expand...
Click to collapse
goodluck with that
well, i just use plastic tooth pick with a sharp flat edge to clean the dusts.
not that efficient, but it works, clean my SS a bit from time to time.
I hate the dust in the lines between the screen and phone edge so much too!!!
It doesn't bother me that much so long as it stays there. My original sensation went back due to lots of dust under the screen after only 4 days. This one has been fine for Weeks, not a speck under it. Dust under the screen was a problem with my Desire too.
I see no dust...
Sent from my HTC Sensation XE with Beats Audio using XDA App
I can live with the fact it get between the screen and a plastics but the cameras what it bothers me the most. you can actually see the dust on the pictures
Sent from my HTC Sensation 4G using
XDA App
Coming from a mytouch 4g, I had heard the horror stories, but haven't experienced this myself until today, when I noticed a fair amount of dust underneath the screen that seems to be coming from the corner closest to the genius button.
Now, I would and should send it in for warranty... But I love this phone right now. Unlike the other mt4gs that I have had to warranty (about three total I think), this was the only one that was perfect. The buttons are nice and click and responsive (none of the other ones had any decent feedback) and the phone is solidly built (a couple of the other ones felt like the screen was too far away from the keyboard, causing a huge gap or unwanted movement when the keyboard was closed).
also, I've heard some horror stories about the newest phones and the new radios and firmware, etc. I don't know what to do. Has anyone else noticed the screen issue?
Sent from my HTC myTouch_4G_Slide using Tapatalk
I've had my phone covered in drywall dust, none of it got under my screen
Sent from my ICS Splashed using Tapatalk
i had the mt3g slide that i bought on ebay with a fair amount of dust under the screen, but it never seemed to get worse until the screen and trackpad died 8 months after i bought it, now it's getting plenty of dust on the outside of the screen sitting there like a brick.
i've had the mt4gs since about 4 weeks after the release and i use it heavily daily, and not a speck of dust under the screen. now the faux chrome bezel already has some chips gone from a relatively low drop on concrete (partially softened by the top of my foot on the way down too), so i'm not real impressed with the plastic quality there since i've had other phones that have taken hits worse than that and not show a scratch, but it seems like they did a much better job with the 4gs screen than the 3gs.
I've got dust under my screen. Its fairly minimal but eventually it will bother me enough to get it replaced. Its pretty concentrated to the lower left corner of the screen
Sent from my ICS Splashed using XDA App
I have a zipper case I keep it in while it's in my pocket, I haven't had a problem with dust yet.
If you look behind the screen-half of the phone, at the end of the slide channels you will see two places where the light from the screen shines through. I forget who pointed this out first but someone on the boards did before here.
This is what prompted me to get a case for it, with a zipper, to keep the dust out.
Yes I have the same amount and location of dust. It's not affecting me right now, but it's drag to know it's there.
With my old Nokia phones I was able to open them up and clean the screen, but they were resistive screens. Is there any difference on capacitive screens?
I wouldn't Worry about dust to much. Just put in it a sock while its in your pocket. That's what I do.
Sent from my RubiX ICS v5.0 using xda premium
Ever since I got my Sensation and I learned and experienced for myself, the dust under the screen issues... I really started hating HTC. I really feel (and still do) that the Sensation was one of the sexiest looking smartphones ever designed, so I was truly sad to realize that it was plagued by such a design flaw...
Now I ask, former Sensation owners and others.... are you afraid about the Sensation issues following suite and plaguing future phones, such as the One S?
I think this can only be answered in a few weeks, when a sufficient number of devices have hit owners' hands and we see if the issue occurs or not. Speculation until then is not going to accomplish much.
But we know that even without testing.... for example, the Galaxy Nexus' chance of having dust under the screen is almost impossible, because the glass and the digitizer is fused together....
I don't know if the same applies for the One S, or if the same technology is carried over from the Sensation.
I read about this in one of the reviews on tech blogs, and the fused screen assembly does apply for the One S - hence the thinness. So if this makes the issue improbable, I guess there's our answer.
Sweet... even more of a reason to pick this up... peace of mind.
just found this thread after receiving my one s today and noticing something under the bottom right touch button
best described as a smudge/as if someone has used a marker pen under the right button, clearly visible when the button light comes up
sending mine back and getting it replaced, hope it's just a one off as it's really not meant to be like it is
HTC One S
I have my HTC One S for the last week and I can tell you I've yet to notice any dust under the digitizer. It seems like the amoled screens have to be fuzed to the digitizer because that's how my GS2 was and no dust under that one. I only keep a body glove feather case on it for extra grip. No screen protector or anything else and it stays in my pocket. No problems as of yet.
Dust under the screen is not an issue with amoled screens.
Sent from my cm_tenderloin using Xparent Cyan Tapatalk 2
I work in a paper factory and my poor phone has been covered in paper dust. I just wipe it off and it looks like new. No dust under my screen.
Sent from my HTC VLE_U using XDA
LikeaG2root said:
Dust under the screen is not an issue with amoled screens.
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Click to collapse
There nothing inherent in AMOLED screens that prevents dust - my HTC Desire was full of dust a the end.
Super AMOLED, however, which the One S has, with a fused screen & digitiser should be immune to dust under the screen.
I've never seen HTC use an Amoled screen on a Desire. It's always been from what I've seen LCD or super LCD. Unless I'm reading the wrong specs for the desire or desire HD. LCD consist of the panel and the digitizer, they are not fuzed together and HTC has a terrible rap for not setting them right, or not sealing them correctly.
Naldonnis said:
I've never seen HTC use an Amoled screen on a Desire. It's always been from what I've seen LCD or super LCD. Unless I'm reading the wrong specs for the desire or desire HD. LCD consist of the panel and the digitizer, they are not fuzed together and HTC has a terrible rap for not setting them right, or not sealing them correctly.
Click to expand...
Click to collapse
The Desire originally came with an AMOLED screen, they switched to LCD when supplies of AMOLED were low.
Sent from my HTC One S using xda premium
That would explain a lot. I just know with all the amoled devices I have owned in the past, not a single one of them got dust under the digitizer. They did however have a dead pixel or so after a while of use. I want to know how long the olephobic or however you spell it coating on the One S is going to last.
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