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Has anybody had any problems with dust under your screen? it almost looks like a dead pixel, but it is most certainly dust. Its on the right side upper part of the screen. Thinking about exchanging it because its super annoying (although i could just be ocding, lol) If this is a widespread problem though i may not bother, just to get another with even more dust under it,although i have not seen any other threads on it in the desire HD section.
It appears as the original desires had a big problem with LOTS of dust under the screen, specially by the volume rocker. Sounds like a screen sealing problem, which HTC had a really hard time with the EVOs too. The screen actually lifted up on the bottom due to no glue on the bottom part of the screen.
Get an exchange and be done with it.
Sent from my HTC Inspire 4G using XDA App.
Mine has a bunch in the same location I can only see it when screen its off so no big deal. But it does bother me when screen off but I'll survive
Sent from my Inspire 4G from XDA app
Add me to the list aswell there were tiny specks I could tolerate and only seen under direct sunlight with screen off but one huge speck that kept annoying me completely, visible in any lighting...Costco agreed with me also and got a new one replaced heck they replaced the entire package even the extra accessories they included..really happy now! thank you Costco.
sent from my HTC Inspire™ 4g using XDA App
None here and I keep mine in my pocket with ottetbox commuter and screen protector. I'll be looking out for it though.
Sent from my Desire HD using XDA App
I have dust under my screen also
I suspect the charger and headphone ports are the culprits.
Bugs me to no end.
This was a problem that plagued my CDMA Hero as well. Sprint Service center saw me once a month or so to get it cleaned, Will AT&T just swap it under warranty? So far I'm dust free.
Finally after three replacement I have a dust free screen. Bought mine at BestBuy mobile. They were pretty cool about it.
I noticed dust in the top corners under my screen today too, but I can't for the life of me see it now - the lighting must need to be perfect.
i have dust under my screen now after about 3 weeks of use. it did NOT when i bought it because im anal and i looked very closley. to be honest, a less anal person might not even notice the 5 tiny specs of dust that i see under the screen.
has anyone swapped due to dust issues and got a unit that does NOT get dust under the screen at all? and im aksing this of the people who are turely anal about. ive handed my phone to 3 different people and asked them if they could see the dust, and they could not, then i gave it to my dad (more retentive than me even) and he spotted each spec of dust.
baiscally, im trying to decide if its worth swapping, then going through rooting and getting my phone just how i want it again, only to get dust int he next phone. if its going to happen to every inspire, then i wont bother.
anyone have input on the above?
oFUNGUSo said:
anyone have input on the above?
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Click to collapse
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
mj0528 said:
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
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well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
oFUNGUSo said:
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
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Doubt this is a problem with all devices... I don't have any dust under my screen and I didn't have any under the screen with my first inspire.
Sent from my HTC Inspire using tapatalk.
Haven't noticed any dust, and I use my Inspire naked (LOL) and keep it in my pocket most of the day.
Yea one thing the craptivate does have is that little door to close over your port. Wish we had that.
No dust under my screen yet... almost time to put a new screenie (protector) on ill have to check
I am noticing dust on the sides trapped on mine I have only had it 4 days.
Sent from my Desire HD using XDA App
No dust under my screen, I'm using a cheap silicon case from Sam's Club and no Screen Protector.
Sent from my Desire HD using XDA App
I shouldn't have read this thread.
I too, am retentive and checked mine for dust and it's there.
Ok, so I decided to be brave, well kinda. I have to send my mt4g back for a warranty replacement so I decided to see how scratch resistant the screen is. I first took the edge of the metal micro usb charging wire and tried scratching the screen with that, didn't work. I then went and took my keys held one key and started scratching it against the screen (like you would sharpen a knife) nothing no scratches. Tried with harder pressure... still nothing.. then took the whole set of keys and swirled them around the screen to simulate them being in your pocket bumping around.. I put a pretty good amount of pressure.. and still nothing! It did scratch the chrome bezel a little around the screen it did not make a single mark on the screen. For not being gorilla glass the glass on the mt4g is pretty tough. I was impressed I couldn't scratch the screen... I was just trying to see how well it would hold up in a everyday situation like having it in your pocket with your keys. I just tried again hacking at the screen with a key, harder than any other time before and still not a damn mark!
Sent from my HTC Glacier using XDA App
I thought it was gorilla glass
Sent from my HTC Glacier using XDA App
dragone5 said:
I thought it was gorilla glass
Sent from my HTC Glacier using XDA App
Click to expand...
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From what I was reading it's not gorilla glass but it is a high tempered glass. I really tried to scratch this thing with a key though. I continued trying even after this post. Still haven't been able to make a mark on the screen with a key.. and I'm not being delicate by no means.
http://forum.xda-developers.com/showthread.php?t=829556
Sent from my HTC Glacier using XDA App
Glass is pretty tough. And metals such as keys won't scratch it as its much softer than glass.
I don't remember much from geology class but there's a few rocks that can actually scratch glass.
Sent from my HTC Glacier using XDA App
graffixnyc thanks for providing us with actual BRAVE data lol guess we can rest easy now. I always knew it was using high tempered glass and was scratch resistant just keep in mind it doesn't mean its scratch proof
Yeah, I wouldn't take it and slide it across the sidewalk on its face but its good to know that its pretty tough and that having your keys in your pocket or something like that wont scratch your screen. I honestly don't see a point in a screen protector for this phone after this. I mean anything that's tough enough to scratch the screen would probably rip through a screen protector.
I tried really hard to scratch it with the keys and nothing, even after this I kept trying and no dice. I'm pretty sure sand or something like that could probably scratch up the screen but its good to know in average situations your screen is safe.
Sent from my HTC Glacier using XDA App
this is sorta on topic...while the screen may not scratch very easy...the damn thing shatters with the smallest drop it would seem
was just at my local tmobile store and while i was there i was playing with a g2 while waiting for my paper work and next to it was a guy looking at a mytouch 4g...well we started talking about how good the phone was...turns out he had just bought one and was waiting for the girl to come from the back and give it to him
so myself and the other dude walk to the counter together talking about the phone...i grab my paper work and as i do the girl goes to hand the customer the phone and she drops it on the counter and the screen just shattered from top right edge inwards...was pretty gruesome...it was a fall of maybe a foot to a foot and a half
im pretty sure that phone had to have a weak spot or something in the glass...cause there is no reason that screen should shatter like that from a foot drop...needless to say the store manager saw what had happen and told the girl to get the customer a new phone from the cabinet
i can say now though im going to keep a tighter grip on my phone from now on
Lol freek91 that's another thread of its own. But believe it or not I saw first hand like you how weak it is as I saw my friend drop it from his lap and thing shattered badly but it worked. I read similar feedback online that's the reason I am very anal about getting firm grip always and wasted $50 on case...
Sent from my HTC Glacier
if you drop the device, there is great chance to crack or even shatter the screen, and moreover, if you slide it over the surface of concrete, I'm sure the silicate/siliconate will have a great chance to scratch your screen.
The point is: take a tight grip of your device!
broke my screen, replaced it for $30.
Touchscreen is easily broken due to stiff frame.
Using TPU case makes it almost unbreakable....drooped in case several times from approximately 5ft onto concrete with no damage.
Get TPU case...run about $5 and look good
Sent from my Nexus S using XDA App
I'm on my 4th one, due to the SF vs. SO issue, and my first one's screen got scratched in spite of being in the babying period. Not in a bad spot, but 2 clear small scratches that would be a problem if in the visible part of the screen.
So I didn't find the screen to be scratch resistant (maybe the SF and SO are different), so when I got one with a good screen, I put a protector on it. Which helps with fingerprints, too, so that's a win.
I wish it was gorilla glass. I had the Vibrant for 14 days and it really seemed to have a strong, scratch resistant screen (and, dare I say it, a vibrant screen).
Just another data point.
Love the phone, but the dust is really annoying me. I have 3 specks which are really noticeable when i'm outside.
I ordered it online to be delivered instore. Has anyone else been able to exchange a phone instore if they ordered online with Vodafone?
Don't think I can be arsed to arrange a return only to have the same problem or worse. I would rather exchange the handset instore so I can check it before I leave.
Sorry to put a downer on things, but it's really bugging me now
That's why I never pre order, i rather buy it from tmobile corporate store so i can check everything.
Sent from my HTC Vision using XDA Premium App
Wow HTC phones still have this problem? My Nexus One and MT4G eventually got dust under the screen and it annoyed me to no end... like it or not dust will eventually find its way in if there's a gap.
Samsung fuses the screen to the glass so no dust can get in but it makes repairs more costly (since you have to replace both at the same time, but warranty should handle that).
hmm this is not good. Please report more cases of this. I returned my G2X because of this very reason. 2/4 of the units i had, had this issue.
simacca said:
Love the phone, but the dust is really annoying me. I have 3 specks which are really noticeable when i'm outside.
I ordered it online to be delivered instore. Has anyone else been able to exchange a phone instore if they ordered online with Vodafone?
Don't think I can be arsed to arrange a return only to have the same problem or worse. I would rather exchange the handset instore so I can check it before I leave.
Sorry to put a downer on things, but it's really bugging me now
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actually from what i know, the desire s and incredible s are also with dust in some of them. so i think maybe u have to accept it though its annoying. eventually the dust will be there.
If I cant get it replaced instore, I will most probably stay with my Orange contract and upgrade to the Samsung GS2 next month. Will work out cheaper too.
I am torn though as the Sensation is a lovely piece of kit.
bioheart said:
actually from what i know, the desire s and incredible s are also with dust in some of them. so i think maybe u have to accept it though its annoying. eventually the dust will be there.
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Thats not acceptable for me unfortunately. I had an iPhone with dust underneath which I got swapped out and it has been dust free since
still lucky
under my incredibles screen i found a rat
what happened to HTC's amazing build quality??
Hi folks. Just registered to let you know that I also seem to have dust under the screen of my HTC Sensation.
There seems to be just one speck, but it is very noticeable. On white backgrounds it nearly looks like a black apostrophe or comma. On colours such as the light blue part of the default wallpaper it is a bit less so, but still plain enough to be seen on pretty much any colour, except black or really dark shades, if one looks a bit closer.
Mind you I am a little bit less upset than initially, when I though it was a bunch of dead pixels in the LCD. I only figured that it was trapped dust, when I inspected it holding a very bright LED light close to the location of the speck while the screen was auto-locked/gone to sleep. Then I tried while powered off. I assume that on a phone that's off, dead pixels don't stand out from other pixels under bright light, hence my conclusion that it must be dust.
My phone was bought from Vodafone's (Ireland) online store.
Same problem here.
Same dust problem here .I just noticed it and my phone is beeing used for 3 weeks.
I have just had my Sensation replaced which managed to get dust underneath the screen as it was quite visible and really annoying as I initially thought it was a dead pixel. My new sensation which I recieved this Monday has also already managed to get specks of dust under the screen. Athough these are not as visible I guess it is a common problem and will have to just deal with it !!!
unfortunately I too have dust under my screen.
having been using it for 3 weeks , I don't have the dust problem as yet, but for those who have dust inside the screen, where the dust goes in ? (e.g. from the headphone jack, usb charge port, etc) just wonder if we know where it get in, any precaution we may take.
Just noticed dust under mine. Never got dust in my G2 and i had that thing way longer than Ive hhad this.
I've got the same problem. After about an hour of use I noticed it, although it could have been there when I got it. It's not too noticeable as I've put on a screen protector and that's got a speck or two under it because I suck at putting those on.
The dust has come in from the right hand side about 1cm up, so not near any ports.
Not sure that it bothers me enough to take it back, but if more appears, I may be.
Having the same problem with HTC Sensation 4g - Dust under the screen
I have the HTC Sensation 4G from T-mobile and I am having the same problem. It started with a speck, then it got gradually worse. I have only had the phone about 6 weeks, but it's bugging me to no end.
This is a known manufacturing defect guys. There's a whole nother thread about it in general section. Htc knows about it and if you contact them they will replace it, including sending a prepaid slip with it for the return is the defective unit.
The defect is some sort of crack between the digitizer and the screen on the right side just above the midpoint that let's in lint and dust and junk....
ccteo1 said:
I have the HTC Sensation 4G from T-mobile and I am having the same problem. It started with a speck, then it got gradually worse. I have only had the phone about 6 weeks, but it's bugging me to no end.
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Just got off the phone with tmobile, told them I had dust under my screen, they asked if I dropped it in water, idk what water and dust have in common but, there sending me a new device with express shipping so ill get it tomorrow. And they said "its a known defect and HTC has since fixed it and the new sensations they are sending out won't have this problem." Idk how true that statement is but one can only hope.
Sent from my HTC Sensation Z710e using XDA Premium App
I’m on my third Sensation the current device has been back twice, and I’m still waiting on its return...
Originally returned 25th July – Eventually got it back 9th August. Less than a week later I had to return it for the same dust fault. It’s now been 15 days and there’s little or no news on its return.
By the looks of it they are replacing the digitiser and LCD, as they did in the first instance...
If this is a known problem to HTC they sure as hell are taking me for a ride.
If not, any scratches? Even light scratches?
none so far
I'm not and o have yet to discover any marks still want to invest in a screen protector but its hard to find a decent one!
Sent from my HTC Sensation Z710e using XDA Premium App
I just took mine off and now the screen looks SOOOOOOO sexy and feels so smooth.
I would hate to get scratches, but I'm going to take the risk. It's just so much better without a screen protector.
I have a few small scratches on my screen, but they are very light scratches that do not affect the look of the screen. Half the time I dont notice them unless I hold the screen so it shines in the light...
I have one cm square of scratches, stupidly put my keys in my pocket with the phone :'(
I had a screen protector for a while, but took it off because I botched the install and it had too many bubbles. I actually took it off to install another protector, but I liked it so much naked that I left it. Been that way for 3 weeks and I haven't had any scratches. Don't drop it, don't put anything next to it in your pocket, and in general be careful with it and it should be fine.
Running without and no scratches at all. Feels better without the condom.
No scratches yet.... waiting for the protector to come in the mail.... followed by a case
You should invest on one quickly because mine scratches pretty easily. And I don't even have nails. Lol.
Sent from my HTC Sensation 4G using XDA Premium App
I've used it without a screen protector for my first one and no scratches. I final put one on my 4th Sensation. I used the Skinomi and it feels nice and thin. Was worried about it not feeling as smooth, but it is nice and very responsive still .
Sent from my HTC Sensation 4G using XDA Premium App
i'm not using it , i had HD2 for 2 years and even my ruff use which made the battery cover looks crap but the screen was so clean of scratches so i don't feel i need it for the sensation , just got a good case to protect the back and the edges and THAT'S IT
Its got gorilla glass...so how could it even suffer from scratches in the first place?
Get one ASAP! i didn't have one on mine the first month, and it's scratched in the bottom part, and some other places around the screen, and i have been very careful with it, i always carry it in my left pocket, where i doesn't have anything else, and never lay it screen down etc.
My old hero has a lot tougher glass than this one.
Drag a diamond across the glass and report back?
Kidding aside, the screen protector in the accessories forum feels almost as good as bareback.
Sent from my LeeDrOiD Sensation
I ordered two when I first got it, but I am yet to put them on, I need a some form of sticky dust remover to remove the fine particles/lint from cleaning (almost like contact but not as much adhesive, like a removable/reusable sticker).
I never got any scratches on my old iPhone with the crappy $10 replacement glass and digitizer from ebay, so **touch wood** I think I will be fine.
im not havent since i got it. No scratches at all with normal everyday pocket use. i mean its a risk but everyone knows its better without a condom
same here, never used a screen protector on my phones. My old Sony P1 still has no scratches, used my HTC Desire for a year without a cover and it has no scratches (on the screen that is) and had my Sensation for while no, no marks on the screen what so ever (I did get the first scratches / parts where the paint is gone) on the side because I dropped it two times in a row :S.
What I said in another thread..
xSeany said:
It's a personal preference. I've had my phones bare. (MyTouch 3G, Nexus One, Nexus S, G2, Droid 2)
I've only had a case for my Nexus S, because it was really cheap at work and was the same concept as the Otterbox. I've tried Zagg sheilds on my Nexus One, Nexus S, G2, and Droid 2. And I can easily say they bug the crap out of me. I can feel a difference in quality of touch response, as well as comfort(too much friction).
However, some people live by these products. I can't stand them though, and I've tried to get used to them. They're great if you're careless about your phone. I always make sure my keys are in my left pocket, and phone is in my right pocket. Out of all the phones I've owned, only the Nexus One had a scratch on the screen, and it wasn't really noticeable. In fact, I would still use it, if there weren't dust/sand underneath the screen(left it in sand at the beach for about an hour one day....).
Click to expand...
Click to collapse
So no, I dislike screen protectors, and most cases for that matter. But I'm more likely to use a case than use a screen protector.
No scratches what so ever. I do have a dedicated pocket, Lefty, for my phone. That is all that goes in there.
Sent from my HTC Sensation Z710e using XDA App
Fell my phone from only 3 inches high to the cement ground, and cracked the screen, I just can't believe it! However the good thing is it's just the bottom left part where the back key is
Sent from my One X using xda app-developers app
Bad luck :/ Luckily my phone fell down many times with case and it's not cracked
Mine was bumped off a bench at the gym. Fell about a foot and a half onto concrete with thin carpet cover. Shattered like...er, glass. Had to buy replacement through insurance.
Sent from my HTC One X using xda app-developers app
That's unfortunate. My gf has been really lucky with her falls (5+ car lap to concrete) without a shatter. I guess it depends on the angle.
Sent from my HTC One XL
case really helps ha
Sent from my Nexus 7
ah i thought i would protect it carefully but i was wrong...
Sent from my Nexus 7
yeah maybe mine just hit the corner
Sent from my Nexus 7
I had to replace one through insurance as well....sat down outside at Starbucks and if fell about 26 inches, hit top corner and that was all she wrote. Was still usable but to beautiful of a device to stare at a crack on it.
Needless to say I placed a silicone case on it now
square trade help easy my worry of this happening to me. It would suck to have to re-root and load my roms though
how much does it cost to replace it, and can you do it yourself?
Dropped mine from my lap in the car to the ground. Cracked the top and bottom of the diffuser. Problem is diffuser is bonded to the LCD so I have to replace the whole assembly which sucks very much bad.... Oh and I had the case on it too... Smh
Sent from my HTC One XL using xda app-developers app
I just bought one online for $18 and it took me 15 mins to replace. Very easy.
Sent from my HTC One X using xda premium
heyitsdan03 said:
I just bought one online for $18 and it took me 15 mins to replace. Very easy.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Where abouts? I just smashed mine this morning and it's pretty bad...
I'm still using, not much impact on normal use, just don't like the look of it...
Sent from my One X using xda app-developers app
V_N said:
Where abouts? I just smashed mine this morning and it's pretty bad...
Click to expand...
Click to collapse
When I get to work tomorrow i will post the url of the site.
Sent from my HTC One X using xda premium
V_N said:
Where abouts? I just smashed mine this morning and it's pretty bad...
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Click to collapse
http://www.etechnotics.com/touch-sc...cement-for-htc-one-x-s720e-htc-at-t-logo.html
$17.99 i just bought one im waiting on it to come in the mail and i found a youtube video to show me how to do it lol
For those who have had to replace the screen, does dust now get under it?
I replaced my screen on a few older phones (some replaced by a service, others by myself), and like clockwork after a few months, dust develops under the screen.
I've almost pretty much settled that if my screen shatters, I'll get it fixed and immediately sell it to avoid that.
Best Case ist Otterbox Commuter or Defender
I hate Otterbox Defenders...so bulky & just ugly. I know, theyre for protection, but these new phones like the One X are just uglied up by the big bulky cases.
Anyway, as for the display changing...I just did a couple last week, no picnic at all. The person that said he changed one in 15 minutes I would bet the farm was a bad overexaggeration...unless you do 20 a day you won't even get this baby apart completely to even think about replacing the screen in 15 minutes.
As for $17.99 I haven't looked at the link yet, but I'm betting it's just for the outer glass (touch panel) and not the digitizer/combo assembly. I scoured the net and could only find the touch panel for this price. The combo (touch panel & lcd) as one fused unit I found for about $80, normally around $145 in most of the usual places.
These ship with the touch panel/digitizer fused, so separating them is basically impossible. I've seen a couple of posts where people say they've successfully removed the glass & replaced it only, but I'm guessing it was someone blowing smoke, or their screen has already been replaced with the 2 individual parts that are not fused.
I opted to choose the 2-part deal for one main reason...both of the ones I replaced were in cases, and fell a very short distance & shattered badly. I'm guessing like the OG Evo, there's really not going to be anything you can do to ultimately protect these, so I'm anticipating future screen changes...hence, the unfused 2-part combo.
I got the outer glass for less than $20, and the LCD for $35 both from Amazon. I was pretty thrilled when I got the glass, as the AT&T branding is gone & replaced with HTC instead. (I hate branding, especially since I use mine on Straight Talk)
I think the first one took me about 3 hours to do, the pieces are a horrible blind jigsaw puzzle of dependencies inside the phone, everything is gorilla glued & two-sided taped to death so it's difficult to break down without destroying important, fragile stuff.
After disassembly it wasn't bad with a heat gun to get the screens out, then made sure to clear out all of the adhesive which took quite a while...that stuff is gnarly.
Then I put in the LCD panel, got it situated & used 2 sided tape cut to around 1cm to edge the LCD for the Touchscreen to be laid on it. Added a LIGHT coat of some really strong bonding adhesive to the 4 corners & the middle of the 2 sides to make sure it holds but don't bleed out under the screen.
Laid down the touchpanel & applied firm pressure for a few hours before I reinserted the phone assembly back into the casing.
The beauty ring around the outer screen got a bit ugly on the first one, the second one came out pristine. No issues at all with bubbling under the screen, it's super sensitive & feels like they did brand new again.
The only issue I have, is when you're doing disassembly, one of the ribbons is held down by the very flimsy & fragile piece of circuit tape that the haptic buttons are in, and on both of them, the lights are much dimmer under the haptics than they were before. I don't think there's any way to remove & reinstall this piece without some minor amount of damage or degradation to the lights, but it functions perfectly fine.
All in all, it worked well, and if I have to replace a cracked screen again, it will be a much less expensive, easier fix the second time around. Also pay close attention when reassembling to your antenna wire, it has a connection much like the bluetooth wire you attach to a card in a laptop and if you're not very careful, when snapping back into place it can interfere with your antenna & your phone charging system.
If this helped at all, please click the "Thanks"
androidjunkie71 said:
I got the outer glass for less than $20, and the LCD for $35 both from Amazon. I was pretty thrilled when I got the glass, as the AT&T branding is gone & replaced with HTC instead. (I hate branding, especially since I use mine on Straight Talk)
I think the first one took me about 3 hours to do, the pieces are a horrible blind jigsaw puzzle of dependencies inside the phone, everything is gorilla glued & two-sided taped to death so it's difficult to break down without destroying important, fragile stuff.
After disassembly it wasn't bad with a heat gun to get the screens out, then made sure to clear out all of the adhesive which took quite a while...that stuff is gnarly.
Then I put in the LCD panel, got it situated & used 2 sided tape cut to around 1cm to edge the LCD for the Touchscreen to be laid on it. Added a LIGHT coat of some really strong bonding adhesive to the 4 corners & the middle of the 2 sides to make sure it holds but don't bleed out under the screen.
Laid down the touchpanel & applied firm pressure for a few hours before I reinserted the phone assembly back into the casing.
The beauty ring around the outer screen got a bit ugly on the first one, the second one came out pristine. No issues at all with bubbling under the screen, it's super sensitive & feels like they did brand new again.
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Click to collapse
So theres no issues with the screen changing colors? Like the old digital watches and calculators used to when you pressed the screen? I still haven't replaced mine and looking for an alternative to the 150 for the combo. Not really concerned too much with longevity, I'll get rid of it or redo it in about a year anyway so if it last that long I'm good.