Coming from a mytouch 4g, I had heard the horror stories, but haven't experienced this myself until today, when I noticed a fair amount of dust underneath the screen that seems to be coming from the corner closest to the genius button.
Now, I would and should send it in for warranty... But I love this phone right now. Unlike the other mt4gs that I have had to warranty (about three total I think), this was the only one that was perfect. The buttons are nice and click and responsive (none of the other ones had any decent feedback) and the phone is solidly built (a couple of the other ones felt like the screen was too far away from the keyboard, causing a huge gap or unwanted movement when the keyboard was closed).
also, I've heard some horror stories about the newest phones and the new radios and firmware, etc. I don't know what to do. Has anyone else noticed the screen issue?
Sent from my HTC myTouch_4G_Slide using Tapatalk
I've had my phone covered in drywall dust, none of it got under my screen
Sent from my ICS Splashed using Tapatalk
i had the mt3g slide that i bought on ebay with a fair amount of dust under the screen, but it never seemed to get worse until the screen and trackpad died 8 months after i bought it, now it's getting plenty of dust on the outside of the screen sitting there like a brick.
i've had the mt4gs since about 4 weeks after the release and i use it heavily daily, and not a speck of dust under the screen. now the faux chrome bezel already has some chips gone from a relatively low drop on concrete (partially softened by the top of my foot on the way down too), so i'm not real impressed with the plastic quality there since i've had other phones that have taken hits worse than that and not show a scratch, but it seems like they did a much better job with the 4gs screen than the 3gs.
I've got dust under my screen. Its fairly minimal but eventually it will bother me enough to get it replaced. Its pretty concentrated to the lower left corner of the screen
Sent from my ICS Splashed using XDA App
I have a zipper case I keep it in while it's in my pocket, I haven't had a problem with dust yet.
If you look behind the screen-half of the phone, at the end of the slide channels you will see two places where the light from the screen shines through. I forget who pointed this out first but someone on the boards did before here.
This is what prompted me to get a case for it, with a zipper, to keep the dust out.
Yes I have the same amount and location of dust. It's not affecting me right now, but it's drag to know it's there.
With my old Nokia phones I was able to open them up and clean the screen, but they were resistive screens. Is there any difference on capacitive screens?
I wouldn't Worry about dust to much. Just put in it a sock while its in your pocket. That's what I do.
Sent from my RubiX ICS v5.0 using xda premium
Related
picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
Has anybody had any problems with dust under your screen? it almost looks like a dead pixel, but it is most certainly dust. Its on the right side upper part of the screen. Thinking about exchanging it because its super annoying (although i could just be ocding, lol) If this is a widespread problem though i may not bother, just to get another with even more dust under it,although i have not seen any other threads on it in the desire HD section.
It appears as the original desires had a big problem with LOTS of dust under the screen, specially by the volume rocker. Sounds like a screen sealing problem, which HTC had a really hard time with the EVOs too. The screen actually lifted up on the bottom due to no glue on the bottom part of the screen.
Get an exchange and be done with it.
Sent from my HTC Inspire 4G using XDA App.
Mine has a bunch in the same location I can only see it when screen its off so no big deal. But it does bother me when screen off but I'll survive
Sent from my Inspire 4G from XDA app
Add me to the list aswell there were tiny specks I could tolerate and only seen under direct sunlight with screen off but one huge speck that kept annoying me completely, visible in any lighting...Costco agreed with me also and got a new one replaced heck they replaced the entire package even the extra accessories they included..really happy now! thank you Costco.
sent from my HTC Inspire™ 4g using XDA App
None here and I keep mine in my pocket with ottetbox commuter and screen protector. I'll be looking out for it though.
Sent from my Desire HD using XDA App
I have dust under my screen also
I suspect the charger and headphone ports are the culprits.
Bugs me to no end.
This was a problem that plagued my CDMA Hero as well. Sprint Service center saw me once a month or so to get it cleaned, Will AT&T just swap it under warranty? So far I'm dust free.
Finally after three replacement I have a dust free screen. Bought mine at BestBuy mobile. They were pretty cool about it.
I noticed dust in the top corners under my screen today too, but I can't for the life of me see it now - the lighting must need to be perfect.
i have dust under my screen now after about 3 weeks of use. it did NOT when i bought it because im anal and i looked very closley. to be honest, a less anal person might not even notice the 5 tiny specs of dust that i see under the screen.
has anyone swapped due to dust issues and got a unit that does NOT get dust under the screen at all? and im aksing this of the people who are turely anal about. ive handed my phone to 3 different people and asked them if they could see the dust, and they could not, then i gave it to my dad (more retentive than me even) and he spotted each spec of dust.
baiscally, im trying to decide if its worth swapping, then going through rooting and getting my phone just how i want it again, only to get dust int he next phone. if its going to happen to every inspire, then i wont bother.
anyone have input on the above?
oFUNGUSo said:
anyone have input on the above?
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Click to collapse
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
mj0528 said:
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
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Click to collapse
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
oFUNGUSo said:
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
Click to expand...
Click to collapse
Doubt this is a problem with all devices... I don't have any dust under my screen and I didn't have any under the screen with my first inspire.
Sent from my HTC Inspire using tapatalk.
Haven't noticed any dust, and I use my Inspire naked (LOL) and keep it in my pocket most of the day.
Yea one thing the craptivate does have is that little door to close over your port. Wish we had that.
No dust under my screen yet... almost time to put a new screenie (protector) on ill have to check
I am noticing dust on the sides trapped on mine I have only had it 4 days.
Sent from my Desire HD using XDA App
No dust under my screen, I'm using a cheap silicon case from Sam's Club and no Screen Protector.
Sent from my Desire HD using XDA App
I shouldn't have read this thread.
I too, am retentive and checked mine for dust and it's there.
If not, any scratches? Even light scratches?
none so far
I'm not and o have yet to discover any marks still want to invest in a screen protector but its hard to find a decent one!
Sent from my HTC Sensation Z710e using XDA Premium App
I just took mine off and now the screen looks SOOOOOOO sexy and feels so smooth.
I would hate to get scratches, but I'm going to take the risk. It's just so much better without a screen protector.
I have a few small scratches on my screen, but they are very light scratches that do not affect the look of the screen. Half the time I dont notice them unless I hold the screen so it shines in the light...
I have one cm square of scratches, stupidly put my keys in my pocket with the phone :'(
I had a screen protector for a while, but took it off because I botched the install and it had too many bubbles. I actually took it off to install another protector, but I liked it so much naked that I left it. Been that way for 3 weeks and I haven't had any scratches. Don't drop it, don't put anything next to it in your pocket, and in general be careful with it and it should be fine.
Running without and no scratches at all. Feels better without the condom.
No scratches yet.... waiting for the protector to come in the mail.... followed by a case
You should invest on one quickly because mine scratches pretty easily. And I don't even have nails. Lol.
Sent from my HTC Sensation 4G using XDA Premium App
I've used it without a screen protector for my first one and no scratches. I final put one on my 4th Sensation. I used the Skinomi and it feels nice and thin. Was worried about it not feeling as smooth, but it is nice and very responsive still .
Sent from my HTC Sensation 4G using XDA Premium App
i'm not using it , i had HD2 for 2 years and even my ruff use which made the battery cover looks crap but the screen was so clean of scratches so i don't feel i need it for the sensation , just got a good case to protect the back and the edges and THAT'S IT
Its got gorilla glass...so how could it even suffer from scratches in the first place?
Get one ASAP! i didn't have one on mine the first month, and it's scratched in the bottom part, and some other places around the screen, and i have been very careful with it, i always carry it in my left pocket, where i doesn't have anything else, and never lay it screen down etc.
My old hero has a lot tougher glass than this one.
Drag a diamond across the glass and report back?
Kidding aside, the screen protector in the accessories forum feels almost as good as bareback.
Sent from my LeeDrOiD Sensation
I ordered two when I first got it, but I am yet to put them on, I need a some form of sticky dust remover to remove the fine particles/lint from cleaning (almost like contact but not as much adhesive, like a removable/reusable sticker).
I never got any scratches on my old iPhone with the crappy $10 replacement glass and digitizer from ebay, so **touch wood** I think I will be fine.
im not havent since i got it. No scratches at all with normal everyday pocket use. i mean its a risk but everyone knows its better without a condom
same here, never used a screen protector on my phones. My old Sony P1 still has no scratches, used my HTC Desire for a year without a cover and it has no scratches (on the screen that is) and had my Sensation for while no, no marks on the screen what so ever (I did get the first scratches / parts where the paint is gone) on the side because I dropped it two times in a row :S.
What I said in another thread..
xSeany said:
It's a personal preference. I've had my phones bare. (MyTouch 3G, Nexus One, Nexus S, G2, Droid 2)
I've only had a case for my Nexus S, because it was really cheap at work and was the same concept as the Otterbox. I've tried Zagg sheilds on my Nexus One, Nexus S, G2, and Droid 2. And I can easily say they bug the crap out of me. I can feel a difference in quality of touch response, as well as comfort(too much friction).
However, some people live by these products. I can't stand them though, and I've tried to get used to them. They're great if you're careless about your phone. I always make sure my keys are in my left pocket, and phone is in my right pocket. Out of all the phones I've owned, only the Nexus One had a scratch on the screen, and it wasn't really noticeable. In fact, I would still use it, if there weren't dust/sand underneath the screen(left it in sand at the beach for about an hour one day....).
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So no, I dislike screen protectors, and most cases for that matter. But I'm more likely to use a case than use a screen protector.
No scratches what so ever. I do have a dedicated pocket, Lefty, for my phone. That is all that goes in there.
Sent from my HTC Sensation Z710e using XDA App
I am still psyched on getting this phone, but I have one issue that bothers me a bit, and I would like to know if anyone else can confirm it.
The black outer trim of the face of the phone that surrounds the screen seems quite scratch-able.
I have a screen protector that covers the phone from the four hardware buttons up, so that part's fine.
However, on the naked black chrome underneath the buttons (and to the right and left of the optical track pad), I already have a few slight, but enough to bother me kind of scratches.
Yes it is
It is very scratch prone..And do yourself a favor and do not use the BodyGlove case, which is the only case they had at Tmobile when I bought the phone. It ended up scratching the phone more than if I didnt have it on at all. I usually keep my phones in pristine condition so I can sell and trade up when the time is right. Ive had this phone for 3 weeks and it looks a year old already.. But it is a great phone despite its weight
Wow, what are you guys doing to your phones???
I have had the phone since the release date and mine looks brand new.
Sent from my myTouch_4G_Slide using XDA Premium App
I keep mine inside the pouch my G1 came with, and have a small piece cloth to clean eye-glasses inside of it. No screen protector (the ones I got from Amazon SUUUUCCKKKEEEDD), but this one seems much more resiliant than my MyTouch3G slide.
My phone looks amazing. Had it sense day of release. and I got the black body glove.
Sent from my myTouch_4G_Slide using xda premium
mine isn't scratched b/c I'm using a full body Zagg that I got put on in less than 24 hours of receiving the phone. However, my phone met the side of a filing cabinet while in my Case Logic belt holder and the bottom side of the screen is 'dented' in near the 'home' button, so its like the screen isn't flush, I can feel a little ridge, the other side this isn't present.
so watch out for stuff like that! (phone still works 100% fine, fingers crossed!)
Guys, read what I said again. I'm talking about the black chrome plastic under the hardware keys. It's hard to see in light, but if you look closely, maybe you'll see some scratch(es)?
I'm not talking about the actual touchscreen, if that's what you guys mean...
@token2k6
I have the ZAGG full body shield too, but last time I remember the full body shield doesn't actually cover the entire front face of the phone, but from the bottom of the touchscreen upwards. (which leaves the hardware keys, the optical track pad and the black chrome design naked)
@RazoE
Me too! I still got the G1 case and am using it atm.
Check out the cases thread in the accessories forum. Answers are there.
Sent from my MyTouch 4G Slide using xda premium
keep the phone in one pocket and your keys in another.
I hate the dust in the lines between the screen and phone edge so much I did the extreme. I covered all the areas with transparent sticking tape till I can find a case, silicone or similar that covers enough area to prevent further dust from going in! I tryed everything to clean it out, did it every day but without the wanted success. I will go nutts if dust gets under my screen. I iust hate this "feature" of this phone. Anyone else got a strategy against sthis? So far sticking tape seems to be my favorouite accessory (eye rolling).
I agree I hate seeing the buildup too. I have a TPU case that covers the edges but dust being dust is small enough to get under the case. In fact when I take the case off, I see a lot of buildup along the edges. I think the case just visually makes us feel better....in the main dust under the screen thread some people have tried sealing the edges with silicone and letting it dry over night. I don't know what sort of adverse effects this may have though.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
I just clean my sensation once in a while.
Open it, just a bit of blowing air to the device and all dust is gone for another week
But atm it is away for an exchange due to dust under the display cover.
And I will exchange it again if the dust comes back again
Im having this issue and it made me worry too.
Afraid the more dust accumulated will end up being under my screen where many ppl experienced.
The dust is more on the left side, as the gap is bigger compare to right side
It is a pain getting phones exchanged here. I would not dare trying putting silicone in there. But then again maybe the glue from stick tape can get in there too.
Were you talking aboit somehow removing screen cover when you say you open it up @sniperde? I don't suppose so...
I know phone exchanges are a pain in the ass but if i notice one little spec of dirt under my screen my sensation is getting mailed right back to htc for a brand spanking new one. my one year warranty expires june 24 2012 and on june 23 i will be getting a new one just because of this.
ramsrocker said:
I know phone exchanges are a pain in the ass but if i notice one little spec of dirt under my screen my sensation is getting mailed right back to htc for a brand spanking new one. my one year warranty expires june 24 2012 and on june 23 i will be getting a new one just because of this.
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Click to collapse
goodluck with that
well, i just use plastic tooth pick with a sharp flat edge to clean the dusts.
not that efficient, but it works, clean my SS a bit from time to time.
I hate the dust in the lines between the screen and phone edge so much too!!!
It doesn't bother me that much so long as it stays there. My original sensation went back due to lots of dust under the screen after only 4 days. This one has been fine for Weeks, not a speck under it. Dust under the screen was a problem with my Desire too.
I see no dust...
Sent from my HTC Sensation XE with Beats Audio using XDA App
I can live with the fact it get between the screen and a plastics but the cameras what it bothers me the most. you can actually see the dust on the pictures
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