Database Info

[Q] Dead pixels

hey all...does anyone have dead/stuck pixels on their captivate? i got mine in december and i just noticed i have 2 dead pixels...any idea if warranty covers dead pixel repairs?

I have one on mine. Samsung has a dead pixel policy, but I'm sure it'll take more than 2 dead pixels to get them to replace your screen. It's 7 dead pixels for a tft lcd, I have no idea what it is for super amoled. I think they all have to be clustered around each other to demonstrate a significant degradation in screen quality too before they'll bother with it.
Also, why not try just calling them up and asking? They're not going to send a crack team of assassins after you merely for asking if your screen qualifies for a replacement.

If you got your cappy in December it definitely shouldn't have any dead pixels. I'd call them up and get that straightened out for sure.

hmm
ill give samsung a call and see..i really dont wanna to replace my cappy..i have no gps or random shutdown issues...it would be awesome if they would just replace the screen...been running stock 2.1..then went to stock 2.2 and then to cog4.1 then to serendipity 5.12 back to stock 2.2 with launcher pro

j3500 said:
ill give samsung a call and see..i really dont wanna to replace my cappy..i have no gps or random shutdown issues...it would be awesome if they would just replace the screen...been running stock 2.1..then went to stock 2.2 and then to cog4.1 then to serendipity 5.12 back to stock 2.2 with launcher pro
Click to expand...
Click to collapse
If you send it back, make sure it's running stock. Don't want to get busted for warranty violations

Try a few apps on the market to fix the dead pixels. Like JScreenFix if I remember correctly... None helped me but I ended up getting a replacement via Amazon Wireless

xThe Enforcer said:
Try a few apps on the market to fix the dead pixels. Like JScreenFix if I remember correctly... None helped me but I ended up getting a replacement via Amazon Wireless
Click to expand...
Click to collapse
Those apps are probably for LCD screens.

They make some for Super Amoled.
Sent from my SGH-I897 using XDA App

[Q] Anyone offering JTAG service

I have a hard bricked Samsung Galaxy S2 SGH-i727 that needs JTAG service.
Anyone offering it?

johnnysyeah said:
I have a hard bricked Samsung Galaxy S2 SGH-i727 that needs JTAG service.
Anyone offering it?
Click to expand...
Click to collapse
Found these guys online. They said they do mobile phones as well. I do NOT know these guys nor can I say that they do a good job. I only searched on google and found them.
If you do proceed to having them fix your device, please post updates so others may have a reference to fixing their devices if anyone hard bricked theirs.
http://www.youtube.com/watch?v=Ami4TQH3cmc

Above&Beyond™ said:
Found these guys online. They said they do mobile phones as well. I do NOT know these guys nor can I say that they do a good job. I only searched on google and found them.
If you do proceed to having them fix your device, please post updates so others may have a reference to fixing their devices if anyone hard bricked theirs.
http://www.youtube.com/watch?v=Ami4TQH3cmc
Click to expand...
Click to collapse
Yeah, I was at their website. Saw that they don't offer JTAG service to the Skyrocket (SGH-i727) model. Or else I would've went along with it.

johnnysyeah said:
Yeah, I was at their website. Saw that they don't offer JTAG service to the Skyrocket (SGH-i727) model. Or else I would've went along with it.
Click to expand...
Click to collapse
You should e-mail them. They probably didnt update their page.

Above&Beyond™ said:
You should e-mail them. They probably didnt update their page.
Click to expand...
Click to collapse
I emailed them; let's see when they respond. I'll keep this updated.

johnnysyeah said:
I have a hard bricked Samsung Galaxy S2 SGH-i727 that needs JTAG service.
Anyone offering it?
Click to expand...
Click to collapse
Get a jig before you try that option.

mimart7 said:
Get a jig before you try that option.
Click to expand...
Click to collapse
Did. The JIG arrived today from Amazon. I tried it but the phone won't go to Download mode.
It's just completely dead.

johnnysyeah said:
Did. The JIG arrived today from Amazon. I tried it but the phone won't go to Download mode.
It's just completely dead.
Click to expand...
Click to collapse
Not know where you are in regards to location/country .. if you got the phone through the correct channels (being AT&T) .. you have a 1 year warranty .. so my suggestion would be to return the phone for repairs.
I had the same issue not to long ago .. I ordered the JIG with no success, took to phone into an AT&T Store, they tried everything .. phone was completely DEAD .. they shipped me out a replacement Skyrocket in which I had 14 days to return the defective one.

Hello, a week ago I was trying to restore my phone back to the stock rom, it is a Samsung Galaxy i727, and now is dead or HardBrick, I´m from Dominican Republic, searching in the internet I found a local Mobile Repair Center offering the Jtag service in just 24 hour my phone is back, their name is ALUMUN, if you are in Dominican Republic they are the best, you can find them in google as ALUMUN

[Q] How do I get a refund on my R

How do I get a refund on my R? Should i just barge in and say, I don't want this phone anymore with all the problems. Gimme my money back!! Btw, I will buy a Sensation or a used S2 with that money. Just tell me am i eligible for the refund? I bought my phone in Dec'11

So you used it for cca half a year and now gonna claim for refund?
Sounds...

Well, I am facing quite a lot of problems. It crashes once everyday, The other day I was giving my exam( was copying answers from my phone xD) and BOOM it crashed..RIGHT IN FRONT OF MY EYES! I also face headphone jack issues, screen issues and Phone heating/battery issues. And i have a ****ty service centre in my area.. Real bad reviews.
So once i give it to get serviced it will take a while to come back.
P.S - What is the time period to get a refund?

3 Doors Down said:
Well, I am facing quite a lot of problems. It crashes once everyday, The other day I was giving my exam( was copying answers from my phone xD) and BOOM it crashed..RIGHT IN FRONT OF MY EYES! I also face headphone jack issues, screen issues and Phone heating/battery issues. And i have a ****ty service centre in my area.. Real bad reviews.
So once i give it to get serviced it will take a while to come back.
P.S - What is the time period to get a refund?
Click to expand...
Click to collapse
To tell you in simple words you won't get a complete refund after using it for like 5 months.
At the most you can request the service center guys to put in a brand new motherboard & be happy if they do that.

I will take it to the service centre tommorow and revert back
And one more thing before I take it to the service centre. I did not fill the warranty card that came with the phone
I just have the bill.
Did you guys fill the warranty card and submit it to your service centre?
Accidentally sent via XDA Premium for GT-I9103.

I have one insane idea, brick ur phone that way that no one can fix it, not even ssc guys and than claim replcement either they will refund or will give u new sgr which is not possible as sgr has been discontinued.
(Sorry just joking, dnt even think of doing this)
U can sell ur phone if u get great deal they wont give u refund, only will repair or replace parts.
Sent from my GT-I9103 using Tapatalk 2

how about use it until the last day of warranty and then request a refund. who know they might humor u and give full refund plus sgs3 as token of apologize

an0nym0us_ said:
how about use it until the last day of warranty and then request a refund. who know they might humor u and give full refund plus sgs3 as token of apologize
Click to expand...
Click to collapse
OhMyGawd you are the funniest human being alive. You need to get some copyrights on your jokes. The ^**** you just said made my day. -_-
Accidentally sent via XDA Premium for GT-I9103.

its not anywhere near a joke.

3 Doors Down said:
And one more thing before I take it to the service centre. I did not fill the warranty card that came with the phone
I just have the bill.
Click to expand...
Click to collapse
no need of warranty card, they will ask u for a copy of bill. just give them a photo copy of bill thats all.

xlm13x said:
no need of warranty card, they will ask u for a copy of bill. just give them a photo copy of bill thats all.
Click to expand...
Click to collapse
Thanks, hope to get my problems rectified.
Accidentally sent via XDA Premium for GT-I9103.

3 Doors Down said:
How do I get a refund on my R? Should i just barge in and say, I don't want this phone anymore with all the problems. Gimme my money back!! Btw, I will buy a Sensation or a used S2 with that money. Just tell me am i eligible for the refund? I bought my phone in Dec'11
Click to expand...
Click to collapse
One way of getting a refund is screwing up ur motherboard (dont ask me how, **** happens!) and hoping that the SSC doesnt have any stock. I got my SGR's MB replaced once already and it got screwed again, so I've given it back and they said they hv to replace the motherboard again.
Although Galaxy R is a fantastic device in itself, one part of me hopes that they will gimme refund saying MB is outta stock. And this is mainly due to the step motherly treatment meted out to it by Samsung and relative lack of dev support compared to HTC and other Samsung flagship devices.
I'll know in a couple of days. And maybe u can use this trick.
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund

reymysterio7 said:
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
Click to expand...
Click to collapse
Riiiiiiiiight
I too like my R but I want my hands on the stock ICS ROM (The galaxy nexus one) and the S2 has it
.. when I first saw the stock ICS ROM on my friends S2 I regretted buying R almost immediately. I really hope our R to get some ICS like ROM.
Stock ICS is the sexiest thing that happened to mankind after Amanda Bynes xD
Accidentally sent via XDA Premium for GT-I9103.

an0nym0us_ said:
its not anywhere near a joke.
Click to expand...
Click to collapse
LOL when did you get here sir ? XD
The iPad 2. Revolutionary. (jk)
No I don't care if you're anti-Apple.

3 Doors Down said:
Thanks, hope to get my problems rectified.
Accidentally sent via XDA Premium for GT-I9103.
Click to expand...
Click to collapse
reymysterio7 said:
One way of getting a refund is screwing up ur motherboard (dont ask me how, **** happens!) and hoping that the SSC doesnt have any stock. I got my SGR's MB replaced once already and it got screwed again, so I've given it back and they said they hv to replace the motherboard again.
Although Galaxy R is a fantastic device in itself, one part of me hopes that they will gimme refund saying MB is outta stock. And this is mainly due to the step motherly treatment meted out to it by Samsung and relative lack of dev support compared to HTC and other Samsung flagship devices.
I'll know in a couple of days. And maybe u can use this trick.
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
Click to expand...
Click to collapse
Did any of you get a refund??

how to screw up the phone so it Must be refunded ?
I like my device but that SoD is so '**** that i would use Nokia 3310 again B-)
Sent from my GT-I9103 using xda premium

Birki96 said:
how to screw up the phone so it Must be refunded ?
I like my device but that SoD is so '**** that i would use Nokia 3310 again B-)
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Hi if you don't mind which country are you from ? Are you from India ?
If not then it seems that you don't have any service centers in your country ? Why don't you take it to one ?
It won't help by posting in every thread that your handset has SOD.

My beloved Galaxy R suffered its first casualty last night and I think its a big one.I kept it for charging overnight while it was switched on from 2.30pm to 7 am.In the morning I noticed the phone was in 'deep sleep' mode.I tried force restarting the phone and removing the battery and replacing it just didnt budge.I then skipped work took it to the service centre in Dadar,Mumbai where they were clueless about the model itself let alone the problem.They couldnt diagnose the problem for 20 mins and asked me to carry on and call them in the afternoon.The afternoon call was fruitless and they told me that it would take a couple of days to repair it. Although I have serious doubts about whether my phone would be repaired.
Fingers crossed eitherways,but I am not going down without adequate compensation if the phone cannot be repaired

oh your phone will be repaired, i am sure

nightmareweaver said:
My beloved Galaxy R suffered its first casualty last night and I think its a big one.I kept it for charging overnight while it was switched on from 2.30pm to 7 am.In the morning I noticed the phone was in 'deep sleep' mode.I tried force restarting the phone and removing the battery and replacing it just didnt budge.I then skipped work took it to the service centre in Dadar,Mumbai where they were clueless about the model itself let alone the problem.They couldnt diagnose the problem for 20 mins and asked me to carry on and call them in the afternoon.The afternoon call was fruitless and they told me that it would take a couple of days to repair it. Although I have serious doubts about whether my phone would be repaired.
Fingers crossed eitherways,but I am not going down without adequate compensation if the phone cannot be repaired
Click to expand...
Click to collapse
Nothing great our new...
cool down.... They will replace your motherboard, lcd...
And only the cabinet and battery will be let alone... Its the instruction for all samsung service centres for SGR... I guess
Sent via XDA App....
SGR 2.3.6 Neo Rom with Voodoo Sound Enhancements.......
UnknownzD's kernel....

[Q]1 month and 1 weak-old skyrocket , heating , SIM card burn mark

Hello skyrockters ,
So my skyrocket , purchased on 4th of May 2012 (2.3.6 UCLA3 from the box,unrooted and all stock) , is heating from time to time while using it ... I had a skyrocket before the current one and it never felt heating like this one ...... It's not heating SO MUCH but non the less I can feel it when using the phone 1-2 min + like when calling or browsing the internet ....
Today I opened the back cover and when I took the SIM card the golden area out it is not uniformly gold as it should , instead a small roundish burn mark on the edge of it (darker than the rest of the SIM) ...
Now the problem I am past the first month of owning the phone , and I think if I would go again to the att store they will start BSing me about contacting Samsung for a solution (being more than a month now for a replacement or refund)...
And by the way , calling quality is not so clear I'm noticing compairing this device to the old skyrocket I had !!! maybe the UCLA3 vs UCKJ2 ???
Have anybody had this issue ? and what to do in your opinion ?
Your help is much aprecaited
Thanks

Warranty. Clearly a hardware issue. Nothing any of us can really do.
Sent from my SAMSUNG-SGH-I727 using xda premium

aceownstheworld said:
Warranty. Clearly a hardware issue. Nothing any of us can really do.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Thanks for the reply
So should I expect the att store to do something about it ? like replacement (more than 1 month on purchase so out of customer satisfaction) ? or should I contact Samsung ???

All of the skyrockets if bought from att, have a year warranty. Meaning if you have a device support center within a few hours of you, I'd skip the store and take it to them to get a new one. If not, go to the store and they'll help you through the process of calling the warranty people. It'll take about 6 business days for the replacement to get to you.
My phone bricked about a month ago and I drove an hour to a support center. I was in and out in 15 minutes since my phone was completely bricked. They just ended up giving me a new one.
Sent from my SAMSUNG-SGH-I727 using xda premium

aceownstheworld said:
All of the skyrockets if bought from att, have a year warranty. Meaning if you have a device support center within a few hours of you, I'd skip the store and take it to them to get a new one. If not, go to the store and they'll help you through the process of calling the warranty people. It'll take about 6 business days for the replacement to get to you.
My phone bricked about a month ago and I drove an hour to a support center. I was in and out in 15 minutes since my phone was completely bricked. They just ended up giving me a new one.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Thanks again , the issue is that I am on straighttalk and the burned SIM is ST SIM ... Would that make a difference ? and the other point is that the issue is intermittent , and the call quality issue is somehow subjective and liable to intentionally "subsidized" by a rep .... you know what I mean when they feel they will loose another device to a customer ...

contract or not, as long as you bought the phone from an AT&T store, you should be under warranty.

considering an article that was on engadget a while back about a skyrocket catching fire in a persons pocket im pretty sure you can get it replaced. Considering that article got a official statement from Samsung about them going to investigate.
it isnt from engadget but its the same thing
http://www.electronista.com/articles/11/12/01/smartphone.explodes.in.pocket/

What if the att store will give craps about Samsung warranty type of thing ? i.e. trying to kick me off the store ?

mahanddeem said:
What if the att store will give craps about Samsung warranty type of thing ? i.e. trying to kick me off the store ?
Click to expand...
Click to collapse
What?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

xcrazydx said:
What?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
I am sure you understand what I mean..Saying I should get the warranty from Samsung (we can't help you here)

change warrenty

Went today to att store , they refused doing anything , att 800 number said nothing to do cause I have no att account with them , finally kicked to contact Samsung ... !!!
Next step ???

Umm? Contact Samsung. lol

hechoen said:
Umm? Contact Samsung. lol
Click to expand...
Click to collapse
Umm? genius
PS : I didn't think I payed 500$ to att to receive a refurb from samsung 40 days later

Dead pixel s6

Hello
I buy a new galaxy s6. I open a box end in firts bot i see a dead pixel... black point in screen.
The store here i buy a phone give me a new one, this new s6 its ok now.
My question is... its normal one flagship comes whit a dead pexel?
Thank you

Eskilomen80 said:
Hello
I buy a new galaxy s6. I open a box end in firts bot i see a dead pixel... black point in screen.
The store here i buy a phone give me a new one, this new s6 its ok now.
My question is... its normal one flagship comes whit a dead pexel?
Thank you
Click to expand...
Click to collapse
it's happens once in a million...it's just pure luck....

abdelha said:
it's happens once in a million...it's just pure luck....
Click to expand...
Click to collapse
seriously? I must be really unlucky .
my fear that may appear in this also .
I may sound paranoid but this phone cost 600 euros

It happens. Anything you buy with a screen has a chance of having a dead pixel. Low chance but happens
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app

Eskilomen80 said:
seriously? I must be really unlucky .
my fear that may appear in this also .
I may sound paranoid but this phone cost 600 euros
Click to expand...
Click to collapse
you can't prepare for it, i have been using my S6 for 1 full year and i don't have dead pixels....

abdelha said:
you can't prepare for it, i have been using my S6 for 1 full year and i don't have dead pixels....
Click to expand...
Click to collapse
I've never heard of dead pixels after use. Usually it's something you get when you first buy a device. Problem from the factory rather than age.

thanks.
i know is my head...

schhy said:
I've never heard of dead pixels after use. Usually it's something you get when you first buy a device. Problem from the factory rather than age.
Click to expand...
Click to collapse
no, it can happen even after you use it, after almost 5 years i noticed that there are dead pixels....pc and smartphones are the same....they are screens after all

abdelha said:
no, it can happen even after you use it, after almost 5 years i noticed that there are dead pixels....pc and smartphones are the same....they are screens after all
Click to expand...
Click to collapse
Must be even more rare. Have had one laptop with a dead pixel but that's it. But, screens can only last so long so makes sense. Burn-in is the only screen issue im worried about though
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app

schhy said:
Must be even more rare. Have had one laptop with a dead pixel but that's it. But, screens can only last so long so makes sense. Burn-in is the only screen issue im worried about though
Sent from my SAMSUNG-SM-G920A using XDA-Developers mobile app
Click to expand...
Click to collapse
yeah burn in is a problem, it always happen, but sometimes you won't notice it unless you look for it