hey all...does anyone have dead/stuck pixels on their captivate? i got mine in december and i just noticed i have 2 dead pixels...any idea if warranty covers dead pixel repairs?
I have one on mine. Samsung has a dead pixel policy, but I'm sure it'll take more than 2 dead pixels to get them to replace your screen. It's 7 dead pixels for a tft lcd, I have no idea what it is for super amoled. I think they all have to be clustered around each other to demonstrate a significant degradation in screen quality too before they'll bother with it.
Also, why not try just calling them up and asking? They're not going to send a crack team of assassins after you merely for asking if your screen qualifies for a replacement.
If you got your cappy in December it definitely shouldn't have any dead pixels. I'd call them up and get that straightened out for sure.
hmm
ill give samsung a call and see..i really dont wanna to replace my cappy..i have no gps or random shutdown issues...it would be awesome if they would just replace the screen...been running stock 2.1..then went to stock 2.2 and then to cog4.1 then to serendipity 5.12 back to stock 2.2 with launcher pro
j3500 said:
ill give samsung a call and see..i really dont wanna to replace my cappy..i have no gps or random shutdown issues...it would be awesome if they would just replace the screen...been running stock 2.1..then went to stock 2.2 and then to cog4.1 then to serendipity 5.12 back to stock 2.2 with launcher pro
Click to expand...
Click to collapse
If you send it back, make sure it's running stock. Don't want to get busted for warranty violations
Try a few apps on the market to fix the dead pixels. Like JScreenFix if I remember correctly... None helped me but I ended up getting a replacement via Amazon Wireless
xThe Enforcer said:
Try a few apps on the market to fix the dead pixels. Like JScreenFix if I remember correctly... None helped me but I ended up getting a replacement via Amazon Wireless
Click to expand...
Click to collapse
Those apps are probably for LCD screens.
They make some for Super Amoled.
Sent from my SGH-I897 using XDA App
Related
So a few days ago I checked my phone at work, had been off the charger for 4 hours not used at all and it was dead. Battery draw was ~300ma the whole time. The next day I noticed my camera wasn't working. Ill get an error message(activity camera not responding). Sometimes ill attempt to open the app and nothing will happen. This was all on gingerbeast. So I wiped all data and reflashed GB. Camera still doesn't work and battery draw is insane. I've since tryed AR, virtuous and cm7. For the record I've wiped battery stats,tryed without SD and sim card. I've been unable to find the cause of the high draw,although I think its related to the camera. Tomorrow I'm going to try and unroot and return to fully stock. Sorry for the long post any help is appreciated.
Sent from my Inspire 4G using XDA App
Bump....
Sent from my Inspire 4G using XDA App
If your camera isn't working on any freshly installed ROMs, you probably have a hardware problem. As a last resort, try going back to the stock ROM. If your camera is still bad, then you'll need to do a warranty exchange with AT&T. The camera issues may very well be causing your high battery drain.
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
killerkali said:
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Scott_S said:
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Click to expand...
Click to collapse
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
meiguoguizi said:
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
Click to expand...
Click to collapse
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likey...I will help where I can....
meiguoguizi said:
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likely...I will help where I can....
Click to expand...
Click to collapse
From what I recall, the inspire is about 20 times harder to replace the screen/digitizer, because the thing it honestly slapped together.
@ OP Sad part is if you do wish to repair it your probably going to have to go through HTC as I had some lengthy conversations with ATT and had to threaten to cancel and report them to the BBB on face book before anyone actually wanted to help me. MY phone was to the point where the bottom right of the screen had lifted and I could press on the bottom center and here clicking noises.
Edit: Try downloading watch dog lite to see if any apps are causing the battery draw before you unroot, a little troubleshooting can go a long way .
I just received my long awaited replacement G2X from T-Mobile, and so far, so good. They sent me a brand new device, so I'm quite satisfied. I also got warranty on my phone now just in case. No random shutdowns yet, and screen bleed isn't too bad. I am happy to say, that I can finally use my G2X without worrying about it being shut off when I need it most!
Did it come with ginger bread already installed? And it still had screen bleed?
jacob808 said:
Did it come with ginger bread already installed? And it still had screen bleed?
Click to expand...
Click to collapse
No, it came with Froyo, and screen bleed issue is still there... it doesn't bother me though. It's brand new though because it still had the screen protector on, it's a P-999DW, and had all the plastic on it.
Mine was a new one too. I was pleasently surprised. And without root and set CPU profiles this phones battery is killer. Kinda glad the updater messed my other one up.
Sent from my LG-P999 using XDA App
Not to thread hack but what are your settings for setcpu?
I've used it before on a Chinese knockoff that had problems going into suspend mode. Worked great. I also set a screen off to kill running tasks cause my boy would run 30 games at once.
I'm pretty good with my battery life stock but wouldn't mind giving it another go if I had good settings to go on.
There's a thanks in it for you.
LG G2x - CM7.1 RC1 2.3.4
www.CincyAdmins.com
www.MiiWiiChat.com
player911 said:
Not to thread hack but what are your settings for setcpu?
I've used it before on a Chinese knockoff that had problems going into suspend mode. Worked great. I also set a screen off to kill running tasks cause my boy would run 30 games at once.
I'm pretty good with my battery life stock but wouldn't mind giving it another go if I had good settings to go on.
There's a thanks in it for you.
LG G2x - CM7.1 RC1 2.3.4
www.CincyAdmins.com
www.MiiWiiChat.com
Click to expand...
Click to collapse
I didn't get so lucky - I definitely got a refurb - model is just DW not DWP. Screen bleed is bad bad bad but I can live with it if otherwise the phone functions well.
I just got a replacement as well. Refurb.
My last one had NO screen bleed what so ever! This one is terrible. I am calling TMo and telling them this is unacceptable. I bought the phone just about 2 months ago and they are going to give me a refurb piece of ****! I even paid outright $500 for the original phone!
blackbirdw68 said:
I just got a replacement as well. Refurb.
My last one had NO screen bleed what so ever! This one is terrible. I am calling TMo and telling them this is unacceptable. I bought the phone just about 2 months ago and they are going to give me a refurb piece of ****! I even paid outright $500 for the original phone!
Click to expand...
Click to collapse
Technically they only owe you a refurbished model. I'd be surprised if you.could convince them to give you a new phone as replacement. I think its basically luck.
Sent from my LG-P999 using XDA Premium App
How are you determining that your phone is a new DW? Mine appeared new as well, with screen protector and plastic over all buttons.
Under the battery cover and under the battery, it said DW. But the LG software updater read it as DWP.
You don't wanna know where this was sent from.
I got a replacement in the mail today with no screen bleed. Although this phone had very little when I first got it and now it's really bad. (Even if it barely shows on Gingerbread.) Replacement doesn't show any OTA updates although I'm not sure if that's because I checked on wifi without my sim inserted. Meh...
Sent from my LG-P999 using XDA Premium App
mmapcpro said:
How are you determining that your phone is a new DW? Mine appeared new as well, with screen protector and plastic over all buttons.
Under the battery cover and under the battery, it said DW. But the LG software updater read it as DWP.
You don't wanna know where this was sent from.
Click to expand...
Click to collapse
LG Software said my phone was a P-999DW..
Sent from my LG-P999 using XDA App
Percentage wise how satisfied were you before and now?
Sent from my LG-P999 using XDA Premium App
I just requested another replacement - the bleed on the refurb is atrocious and it also just froze up. Thinking it might be app related but trying to push T-Mobile for a new replacement. They are sending one for Monday but can't guarantee it will be new but they requested it.
So I'll have 3 G2X in my possession on Monday before 2 go back.
Before, I was 40% satisfied. It only had slight screen bleed, but it would lockup at least 7 times a day... Now I'm 100% satisfied. I don't care about screen bleed either. My phone works now!
Sent from my LG-P999 using XDA App
Well, my phone was thrown yesterday, and my LCD went out.
When I DroidExplorer onto my phone, Screencasting works.
When I try my hardest, on my actual screen, ive gotten 3 green pixels to show up.
So assuming my LCD is dead, and my digitizer is fine, anyone know where I can actually buy the LCD for the NS4G? and if not, does anyone know if its the same LCD used in the NS?
Any links, advice, or whatever, is extremely appreciated.
I Have no problem with replacing the screen myself, Its a matter of finding the thing.
Thanks again
Nexus s has a super amoled display which means the display, digitizer, and glass are one piece. You can't just buy one part, you have to get the whole thing
Sent from my SAMSUNG-SGH-I897 using XDA App
docsparks said:
Well, my phone was thrown yesterday, and my LCD went out.
When I DroidExplorer onto my phone, Screencasting works.
When I try my hardest, on my actual screen, ive gotten 3 green pixels to show up.
So assuming my LCD is dead, and my digitizer is fine, anyone know where I can actually buy the LCD for the NS4G? and if not, does anyone know if its the same LCD used in the NS?
Any links, advice, or whatever, is extremely appreciated.
I Have no problem with replacing the screen myself, Its a matter of finding the thing.
Thanks again
Click to expand...
Click to collapse
Totally off topic but I like your profile pic
Sent from my Nexus S 4G using xda premium
Mikel - thank you. I was hoping not to have to spend a hundred on all of it, but if its my only option so be it.
Any idea if the Nexus S and Nexus S 4G Replacement parts are the same?
Esteway - I ride bmx yo! matt sparksss windshield wiper madnesss!
I would assume so. But since I don't have either I can't say for sure. I would search for nexus s 4g screen replacement, and try and find one that specifically is for the ns4g just to be safe
docsparks said:
Esteway - I ride bmx yo! matt sparksss windshield wiper madnesss!
Click to expand...
Click to collapse
Lol so do I hahaha
Sent from my Nexus S 4G using xda premium
mikel.canovas said:
I would assume so. But since I don't have either I can't say for sure. I would search for nexus s 4g screen replacement, and try and find one that specifically is for the ns4g just to be safe
Click to expand...
Click to collapse
was doing that 2 hours before i posted.
was looking for some others that have been through this before, but its all good, as i DO appreciate any advice.
Ive taken apart hundreds of phones, and I know, things can be so finiky, I have to be 100% sure before I waste 140$ on the wrong one.
anyone else?
Did anyone over face the problem of dead pixels in SGR ???
I found two of them in mine
zerocool_rkl said:
Did anyone over face the problem of dead pixels in SGR ???
I found two of them in mine
Click to expand...
Click to collapse
None here. Type dead pixel fixer on YouTube. It might help.
Sent from my GT-I9103 using XDA App
It's production fault, you should find Samsung dead pixel policy about warranty for that matter.
Those "pixel fixer" are sh.t, still you can try
New flawless LCD is only thing that should work.
Went to Samsung service centre only to be told that unless there is substansial damage to the screen, there is nothing they can do
Update :
I am getting a new SGR from samsung
Dead pixal
hey even i have a dead pixals on my galaxy R...
i bought it from flipkart so i asked them to replace my phone which is out of stock... they are ready to give store credit.. but i'm confused to give back the phone, this phone won't be manufactured anymore..........
So i got the camera failed error, which freaked me out due to the Verizon issues, but a restart fixed it. Anyone else have this happen?
-Sent from Tapatalk
eyecon82 said:
So i got the camera failed error, which freaked me out due to the Verizon issues, but a restart fixed it. Anyone else have this happen?
-Sent from Tapatalk
Click to expand...
Click to collapse
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
jarablue said:
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
Click to expand...
Click to collapse
Correct! And you can download an app on the play store to make sure that you got a completely new device and not a refurbished/used device!
Sent from a Galaxy 5 light years away
jarablue said:
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
Click to expand...
Click to collapse
The black screen for 2-3 seconds happens on my S5 occasionally.
I have a little rattle from what sounds like the camera on my S5 if you shake the phone a bit. When you go into the camera app, then try to rattle the phone, the rattle stops and won't make a noise. That's real strange to me, but did either of you experience this on your camera prior to failure? Also is the 2-3 second black screen enough to get a new phone? Final question, I don't have TEP, I assume they're replacing the phone for anyone with this failure with or without TEP?
Joe0113 said:
Correct! And you can download an app on the play store to make sure that you got a completely new device and not a refurbished/used device!
Sent from a Galaxy 5 light years away
Click to expand...
Click to collapse
What is the app called?
Sent from my SM-G900P using Tapatalk
Well, I got the camera failed message this afternoon. Went by a Sprint store and they swapped it out even without TEP. Although they had to order me one and said it would be there in 3-5 days. I confirmed it was new and not refurbished, but we will see when it arrives. Is this common practice that they can't just give me one out of their stock? This store is the authorized repair facility for Sprint and do full Sprint business but a 3rd party company. So I thought that might have something to do with it.
sent from an underwater dust storm with my S5
jarablue said:
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
Click to expand...
Click to collapse
Yea mine also takes a few seconds to load up as well
mmark27 said:
The black screen for 2-3 seconds happens on my S5 occasionally.
I have a little rattle from what sounds like the camera on my S5 if you shake the phone a bit. When you go into the camera app, then try to rattle the phone, the rattle stops and won't make a noise. That's real strange to me, but did either of you experience this on your camera prior to failure? Also is the 2-3 second black screen enough to get a new phone? Final question, I don't have TEP, I assume they're replacing the phone for anyone with this failure with or without TEP?
Click to expand...
Click to collapse
The camera rattle is normal. It's the sensor
Did your camera start to work again after a reboot?
-Sent from Tapatalk
eyecon82 said:
The camera rattle is normal. It's the sensor
Did your camera start to work again after a reboot?
-Sent from Tapatalk
Click to expand...
Click to collapse
It did start to work again and has worked since. I'm still going to swap it out when the other comes in, without tep, I'm not going to chance it further.
mmark27 said:
It did start to work again and has worked since. I'm still going to swap it out when the other comes in, without tep, I'm not going to chance it further.
Click to expand...
Click to collapse
If the Sprint repair facility near me has S5's in stock but they want to order mine and tell me there's a 3 to 5 day wait I would be pissed.
Why can't they give you one from their stock? 3rd party vendor may have something to do with it. Still BS in my eyes.
My replacement has so many issues. The blackness lag when starting up the camera, LTE dropping like mad, always a low LTE signal, speakerphone is useless. People call me but there is no log of it in the dialer app, yet the voicemail timestamp is there. The phone doesn't even ring.
I think I am going to get this replaced one last time and give the replacement to my wife and either get the iphone 6 or the new LG.
mmark27 said:
It did start to work again and has worked since. I'm still going to swap it out when the other comes in, without tep, I'm not going to chance it further.
Click to expand...
Click to collapse
Why exchange it then? It could have just been software related.
On Verizon, it was hardware related and a reboot didn't do anything
-Sent from Tapatalk
Well, I may not exchange it. Depends if they hand me a whole new box with charger, headphones, etc. Then I might as well.
sent from an underwater dust storm with my S5
mmark27 said:
Well, I may not exchange it. Depends if they hand me a whole new box with charger, headphones, etc. Then I might as well.
Click to expand...
Click to collapse
Thats wishful thinking my friend but that would be nice.. In my experiences and I have exchanged several devices over the years with Sprint they call you back several days later you go in and it will be a device for device swap you hand them your broken/defective one they activate and hand you replacement.. Still not bad if yours is broken but no extra freebies unfortunately..
Joe0113 said:
Correct! And you can download an app on the play store to make sure that you got a completely new device and not a refurbished/used device!
Sent from a Galaxy 5 light years away
Click to expand...
Click to collapse
slickdealers said:
What is the app called?
Sent from my SM-G900P using Tapatalk
Click to expand...
Click to collapse
No app needed.
Dial ##786# then view. Scroll down. It'll say if it's refurbished or not.
sent from an underwater dust storm with my S5
---------- Post added at 06:20 AM ---------- Previous post was at 06:16 AM ----------
lilflip21 said:
Thats wishful thinking my friend but that would be nice.. In my experiences and I have exchanged several devices over the years with Sprint they call you back several days later you go in and it will be a device for device swap you hand them your broken/defective one they activate and hand you replacement.. Still not bad if yours is broken but no extra freebies unfortunately..
Click to expand...
Click to collapse
Yes, that was a joke. I'm still replacing it as I don't want that to come back again. I don't have tep so now's my chance if it happens again, I may be sol. Fortunately, found a friend of a friend that works at this store. He's verified it should be new. So there's not much to lose with swapping, except my time rebuilding all my stuffs. Plus, I'm heading out on vacation soon and need this camera to function.
sent from an underwater dust storm with my S5
"Dial ##786# then view. Scroll down. It'll say if it's refurbished or not"
Helpful, thanks
evoer said:
"Dial ##786# then view. Scroll down. It'll say if it's refurbished or not"
Helpful, thanks
Click to expand...
Click to collapse
Picked up my device today. It came in a white long box that said RECxxxxx on it, BUT there is no recondition date listed in the ##786# menu. Everything appears brand new on it and it functions well, so its new despite the box.
I just had this happen to me again. Starting to get worried
-Sent from Tapatalk
Happened a third time. The google camera still works after stock camera fails so it seems more like a software issue with the stock camera app
Going to try a camera data reset to see if that helps.
-Sent from Tapatalk
eyecon82 said:
Happened a third time. The google camera still works after stock camera fails so it seems more like a software issue with the stock camera app
Going to try a camera data reset to see if that helps.
-Sent from Tapatalk
Click to expand...
Click to collapse
Wow, starting to wonder if any of that is related to the camera issues we're seeing on AOSP side.
Can someone dump a log for me and send it? Would like to look..
eyecon82 said:
So i got the camera failed error, which freaked me out due to the Verizon issues, but a restart fixed it. Anyone else have this happen?
-Sent from Tapatalk
Click to expand...
Click to collapse
That's pretty common with Galaxy phones.
Btw, if it happens again, take it to a sprint store. It's an actual known issue in their eTicket system(repair system they use), so they will issue you a replacement device for free.
xTrooge said:
That's pretty common with Galaxy phones.
Btw, if it happens again, take it to a sprint store. It's an actual known issue in their eTicket system(repair system they use), so they will issue you a replacement device for free.
Click to expand...
Click to collapse
Rather not end up with a refurb though...
-Sent from Tapatalk