So i got the camera failed error, which freaked me out due to the Verizon issues, but a restart fixed it. Anyone else have this happen?
-Sent from Tapatalk
eyecon82 said:
So i got the camera failed error, which freaked me out due to the Verizon issues, but a restart fixed it. Anyone else have this happen?
-Sent from Tapatalk
Click to expand...
Click to collapse
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
jarablue said:
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
Click to expand...
Click to collapse
Correct! And you can download an app on the play store to make sure that you got a completely new device and not a refurbished/used device!
Sent from a Galaxy 5 light years away
jarablue said:
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
Click to expand...
Click to collapse
The black screen for 2-3 seconds happens on my S5 occasionally.
I have a little rattle from what sounds like the camera on my S5 if you shake the phone a bit. When you go into the camera app, then try to rattle the phone, the rattle stops and won't make a noise. That's real strange to me, but did either of you experience this on your camera prior to failure? Also is the 2-3 second black screen enough to get a new phone? Final question, I don't have TEP, I assume they're replacing the phone for anyone with this failure with or without TEP?
Joe0113 said:
Correct! And you can download an app on the play store to make sure that you got a completely new device and not a refurbished/used device!
Sent from a Galaxy 5 light years away
Click to expand...
Click to collapse
What is the app called?
Sent from my SM-G900P using Tapatalk
Well, I got the camera failed message this afternoon. Went by a Sprint store and they swapped it out even without TEP. Although they had to order me one and said it would be there in 3-5 days. I confirmed it was new and not refurbished, but we will see when it arrives. Is this common practice that they can't just give me one out of their stock? This store is the authorized repair facility for Sprint and do full Sprint business but a 3rd party company. So I thought that might have something to do with it.
sent from an underwater dust storm with my S5
jarablue said:
My first S5 the camera completely died. Sprint Corp store couldn't fix it and replaced it on the spot. I'm now noticing on the replacement, when starting the camera app the camera is black for maybe 2 to 3 seconds then the view appears.
Kinda worried about the replacement also.
Sprint will replace your phone with no questions. Apparently this is a major fsck up on Samsung's part and Sprint is replacing them.
Click to expand...
Click to collapse
Yea mine also takes a few seconds to load up as well
mmark27 said:
The black screen for 2-3 seconds happens on my S5 occasionally.
I have a little rattle from what sounds like the camera on my S5 if you shake the phone a bit. When you go into the camera app, then try to rattle the phone, the rattle stops and won't make a noise. That's real strange to me, but did either of you experience this on your camera prior to failure? Also is the 2-3 second black screen enough to get a new phone? Final question, I don't have TEP, I assume they're replacing the phone for anyone with this failure with or without TEP?
Click to expand...
Click to collapse
The camera rattle is normal. It's the sensor
Did your camera start to work again after a reboot?
-Sent from Tapatalk
eyecon82 said:
The camera rattle is normal. It's the sensor
Did your camera start to work again after a reboot?
-Sent from Tapatalk
Click to expand...
Click to collapse
It did start to work again and has worked since. I'm still going to swap it out when the other comes in, without tep, I'm not going to chance it further.
mmark27 said:
It did start to work again and has worked since. I'm still going to swap it out when the other comes in, without tep, I'm not going to chance it further.
Click to expand...
Click to collapse
If the Sprint repair facility near me has S5's in stock but they want to order mine and tell me there's a 3 to 5 day wait I would be pissed.
Why can't they give you one from their stock? 3rd party vendor may have something to do with it. Still BS in my eyes.
My replacement has so many issues. The blackness lag when starting up the camera, LTE dropping like mad, always a low LTE signal, speakerphone is useless. People call me but there is no log of it in the dialer app, yet the voicemail timestamp is there. The phone doesn't even ring.
I think I am going to get this replaced one last time and give the replacement to my wife and either get the iphone 6 or the new LG.
mmark27 said:
It did start to work again and has worked since. I'm still going to swap it out when the other comes in, without tep, I'm not going to chance it further.
Click to expand...
Click to collapse
Why exchange it then? It could have just been software related.
On Verizon, it was hardware related and a reboot didn't do anything
-Sent from Tapatalk
Well, I may not exchange it. Depends if they hand me a whole new box with charger, headphones, etc. Then I might as well.
sent from an underwater dust storm with my S5
mmark27 said:
Well, I may not exchange it. Depends if they hand me a whole new box with charger, headphones, etc. Then I might as well.
Click to expand...
Click to collapse
Thats wishful thinking my friend but that would be nice.. In my experiences and I have exchanged several devices over the years with Sprint they call you back several days later you go in and it will be a device for device swap you hand them your broken/defective one they activate and hand you replacement.. Still not bad if yours is broken but no extra freebies unfortunately..
Joe0113 said:
Correct! And you can download an app on the play store to make sure that you got a completely new device and not a refurbished/used device!
Sent from a Galaxy 5 light years away
Click to expand...
Click to collapse
slickdealers said:
What is the app called?
Sent from my SM-G900P using Tapatalk
Click to expand...
Click to collapse
No app needed.
Dial ##786# then view. Scroll down. It'll say if it's refurbished or not.
sent from an underwater dust storm with my S5
---------- Post added at 06:20 AM ---------- Previous post was at 06:16 AM ----------
lilflip21 said:
Thats wishful thinking my friend but that would be nice.. In my experiences and I have exchanged several devices over the years with Sprint they call you back several days later you go in and it will be a device for device swap you hand them your broken/defective one they activate and hand you replacement.. Still not bad if yours is broken but no extra freebies unfortunately..
Click to expand...
Click to collapse
Yes, that was a joke. I'm still replacing it as I don't want that to come back again. I don't have tep so now's my chance if it happens again, I may be sol. Fortunately, found a friend of a friend that works at this store. He's verified it should be new. So there's not much to lose with swapping, except my time rebuilding all my stuffs. Plus, I'm heading out on vacation soon and need this camera to function.
sent from an underwater dust storm with my S5
"Dial ##786# then view. Scroll down. It'll say if it's refurbished or not"
Helpful, thanks
evoer said:
"Dial ##786# then view. Scroll down. It'll say if it's refurbished or not"
Helpful, thanks
Click to expand...
Click to collapse
Picked up my device today. It came in a white long box that said RECxxxxx on it, BUT there is no recondition date listed in the ##786# menu. Everything appears brand new on it and it functions well, so its new despite the box.
I just had this happen to me again. Starting to get worried
-Sent from Tapatalk
Happened a third time. The google camera still works after stock camera fails so it seems more like a software issue with the stock camera app
Going to try a camera data reset to see if that helps.
-Sent from Tapatalk
eyecon82 said:
Happened a third time. The google camera still works after stock camera fails so it seems more like a software issue with the stock camera app
Going to try a camera data reset to see if that helps.
-Sent from Tapatalk
Click to expand...
Click to collapse
Wow, starting to wonder if any of that is related to the camera issues we're seeing on AOSP side.
Can someone dump a log for me and send it? Would like to look..
eyecon82 said:
So i got the camera failed error, which freaked me out due to the Verizon issues, but a restart fixed it. Anyone else have this happen?
-Sent from Tapatalk
Click to expand...
Click to collapse
That's pretty common with Galaxy phones.
Btw, if it happens again, take it to a sprint store. It's an actual known issue in their eTicket system(repair system they use), so they will issue you a replacement device for free.
xTrooge said:
That's pretty common with Galaxy phones.
Btw, if it happens again, take it to a sprint store. It's an actual known issue in their eTicket system(repair system they use), so they will issue you a replacement device for free.
Click to expand...
Click to collapse
Rather not end up with a refurb though...
-Sent from Tapatalk
Related
So a few days ago I checked my phone at work, had been off the charger for 4 hours not used at all and it was dead. Battery draw was ~300ma the whole time. The next day I noticed my camera wasn't working. Ill get an error message(activity camera not responding). Sometimes ill attempt to open the app and nothing will happen. This was all on gingerbeast. So I wiped all data and reflashed GB. Camera still doesn't work and battery draw is insane. I've since tryed AR, virtuous and cm7. For the record I've wiped battery stats,tryed without SD and sim card. I've been unable to find the cause of the high draw,although I think its related to the camera. Tomorrow I'm going to try and unroot and return to fully stock. Sorry for the long post any help is appreciated.
Sent from my Inspire 4G using XDA App
Bump....
Sent from my Inspire 4G using XDA App
If your camera isn't working on any freshly installed ROMs, you probably have a hardware problem. As a last resort, try going back to the stock ROM. If your camera is still bad, then you'll need to do a warranty exchange with AT&T. The camera issues may very well be causing your high battery drain.
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
killerkali said:
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Scott_S said:
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Click to expand...
Click to collapse
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
meiguoguizi said:
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
Click to expand...
Click to collapse
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likey...I will help where I can....
meiguoguizi said:
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likely...I will help where I can....
Click to expand...
Click to collapse
From what I recall, the inspire is about 20 times harder to replace the screen/digitizer, because the thing it honestly slapped together.
@ OP Sad part is if you do wish to repair it your probably going to have to go through HTC as I had some lengthy conversations with ATT and had to threaten to cancel and report them to the BBB on face book before anyone actually wanted to help me. MY phone was to the point where the bottom right of the screen had lifted and I could press on the bottom center and here clicking noises.
Edit: Try downloading watch dog lite to see if any apps are causing the battery draw before you unroot, a little troubleshooting can go a long way .
Okay so I was on Synergy 1.7 and Beans and I had GPS issues. The GPS would never lock on. I turned on Navigation and it would stay stuck on "searching for GPS". I Odined back to stock and same issue. So now I'm thinking I need to exchange it. Two questions tho.
1) will I need to contact Verizon or Samsung for the exchange?
2) I got this from a trade here in XDA. Will this affect me getting an exchange?
Thanks in advance
Sent from my iPad using Tapatalk HD
xXJay_RXx said:
Okay so I was on Synergy 1.7 and Beans and I had GPS issues. The GPS would never lock on. I turned on Navigation and it would stay stuck on "searching for GPS". I Odined back to stock and same issue. So now I'm thinking I need to exchange it. Two questions tho.
1) will I need to contact Verizon or Samsung for the exchange?
2) I got this from a trade here in XDA. Will this affect me getting an exchange?
Thanks in advance
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Well you can take it in to Verizon but I don't think they would exchange it, especially if you bought/traded/etc it from a third party. In my experience they would just claim it was abused or messed with by you or previous owner and offer to "fix" it for a price.
1. Verizon
2. I can't say.
Before you call up Verizon, though, I recommend you search the Synergy thread for a GPS fix. I remember someone working it all out, though I don't recall the specifics. I figure you'd rather go through that than swap devices.
lazarus2405 said:
1. Verizon
2. I can't say.
Before you call up Verizon, though, I recommend you search the Synergy thread for a GPS fix. I remember someone working it all out, though I don't recall the specifics. I figure you'd rather go through that than swap devices.
Click to expand...
Click to collapse
Yea the lead developer said if GPS issues continue, to flash back to stock. Flashed back to stock, still the same GPS issues as before.
Sent from my iPad using Tapatalk HD
lazarus2405 said:
1. Verizon
2. I can't say.
Before you call up Verizon, though, I recommend you search the Synergy thread for a GPS fix. I remember someone working it all out, though I don't recall the specifics. I figure you'd rather go through that than swap devices.
Click to expand...
Click to collapse
You think it would make a difference if I left out the "I got this from a trade" part if I talk to them?
Sent from my iPad using Tapatalk HD
xXJay_RXx said:
You think it would make a difference if I left out the "I got this from a trade" part if I talk to them?
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
As long as you didn't get it from them, they will most likely give you a hard time about exchanging it because if not from Verizon, you had to get it from a third party used :/
Damn that sucks. Maybe someone else can chip in. I'd like other opinions. I don't wanna be stuck with this GPS issue :/
Sent from my iPad using Tapatalk HD
xXJay_RXx said:
Damn that sucks. Maybe someone else can chip in. I'd like other opinions. I don't wanna be stuck with this GPS issue :/
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Jay would try an app from the market and see if the app will get a lock on the gps. The app is GPS Test and run it to see if you get a lock.
morrichad said:
Jay would try an app from the market and see if the app will get a lock on the gps. The app is GPS Test and run it to see if you get a lock.
Click to expand...
Click to collapse
Tried it. The first thing I tried. No luck :/
Sent from my SCH-I535 using Tapatalk 2
Hey Jay,
I have actually done manufacturers warranty claims on phones that I have purchased through a 3rd party (eBay) a few times with Verizon. I don't offer up where I got the phone, but they don't generally ask either (in my experience). The phone should still be covered under the 1 year warranty with Samsung, Verizon just honors that warranty for you and ships out a different refurbished phone in its place. As long as you put a stock image back on your original phone before sending it back in you shouldn't have any problems.
Also, I usually tell them right up front that I "went into a store and worked with their tech support people who gave me this number to call to get a replacement phone. Already did 2 factory resets and checked that I had the latest software update and it didn't help at all." That usually helps to bypass all of the generic tech support questions that they ask and just get down to getting your new phone.
Hope this helps,
Mike
Mikeyfitz14 said:
Hey Jay,
I have actually done manufacturers warranty claims on phones that I have purchased through a 3rd party (eBay) a few times with Verizon. I don't offer up where I got the phone, but they don't generally ask either (in my experience). The phone should still be covered under the 1 year warranty with Samsung, Verizon just honors that warranty for you and ships out a different refurbished phone in its place. As long as you put a stock image back on your original phone before sending it back in you shouldn't have any problems.
Also, I usually tell them right up front that I "went into a store and worked with their tech support people who gave me this number to call to get a replacement phone. Already did 2 factory resets and checked that I had the latest software update and it didn't help at all." That usually helps to bypass all of the generic tech support questions that they ask and just get down to getting your new phone.
Hope this helps,
Mike
Click to expand...
Click to collapse
Thank you so much. I'll try this out after I try a few other things to try to get my GPS to work. I'm currently completely stock so I'm hoping I find a way. So they send you the refurb phone and they give you like a box to send it back like Asurion does with insurance claims?
Sent from my SCH-I535 using Tapatalk 2
Yes, they send you a refurb phone and you keep your original battery, battery cover, sim, and SD Card. Then place the old phone back in the box and affix the return tag that was included with the replacement phone. It's super easy.
Mikeyfitz14 said:
Yes, they send you a refurb phone and you keep your original battery, battery cover, sim, and SD Card. Then place the old phone back in the box and affix the return tag that was included with the replacement phone. It's super easy.
Click to expand...
Click to collapse
Thanks for the info. Kinda nervous about calling them. I feel like they won't believe me lol
Sent from my SCH-I535 using Tapatalk 2
xXJay_RXx said:
Okay so I was on Synergy 1.7 and Beans and I had GPS issues. The GPS would never lock on. I turned on Navigation and it would stay stuck on "searching for GPS". I Odined back to stock and same issue. So now I'm thinking I need to exchange it. Two questions tho.
1) will I need to contact Verizon or Samsung for the exchange?
2) I got this from a trade here in XDA. Will this affect me getting an exchange?
Thanks in advance
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1832886
Try this!
Smok3d said:
http://forum.xda-developers.com/showthread.php?t=1832886
Try this!
Click to expand...
Click to collapse
Just tried it but sadly it doesn't work for me thanks anyways tho
Sent from my SCH-I535 using Tapatalk 2
Mikeyfitz14 said:
Yes, they send you a refurb phone and you keep your original battery, battery cover, sim, and SD Card. Then place the old phone back in the box and affix the return tag that was included with the replacement phone. It's super easy.
Click to expand...
Click to collapse
Yea, that is how Verizon handles it.
Does anyone know how Samsung would handle it if you try to go through them like the other guy suggested? I'm in the same boat and would rather return to Samsung than Verizon (I hate that Verizon gives me a used phone in exchange for a phone that I paid full price for and bought new). I feel like Samsung would want me to send the phone back to them first, which I cant really do because I need my phone and don't want to activate an older phone and lose my unlimited data.
I've had this shift since january.
This is the first time I've had this issue.
It's happened a couple of times now, and I got really scared.
The screen would just not turn on, but all the other lights would.
It's happened across multiple roms too.
Is there a quick fix I can do? I don't feel like taking it to sprint because I know they'll update me and whatnot and I dont feel like dealing with all of that rooting mess lol
and yes, I do have TEP so that's not a problem.
Also, if I take it there, will they give me sh!t for not having the stock battery and try to blame my extended battery for the problem?
jesuscash said:
I've had this shift since january.
This is the first time I've had this issue.
It's happened a couple of times now, and I got really scared.
The screen would just not turn on, but all the other lights would.
It's happened across multiple roms too.
Is there a quick fix I can do? I don't feel like taking it to sprint because I know they'll update me and whatnot and I dont feel like dealing with all of that rooting mess lol
and yes, I do have TEP so that's not a problem.
Also, if I take it there, will they give me sh!t for not having the stock battery and try to blame my extended battery for the problem?
Click to expand...
Click to collapse
What it sounds like is that the Flex Cable has worn out, and cracked. Do you hear a crunching noise when you slide the Keyboard open, or closed ? If you have TEP there are some third party places that will repair it for you. They usually just charge you around $20 - $30 dollars. The third party retailers in my experience do not care if you are Rooted, or not. Just make sure you choose a reputable one.
prboy1969 said:
What it sounds like is that the Flex Cable has worn out, and cracked. Do you hear a crunching noise when you slide the Keyboard open, or closed ? If you have TEP there are some third party places that will repair it for you. They usually just charge you around $20 - $30 dollars. The third party retailers in my experience do not care if you are Rooted, or not. Just make sure you choose a reputable one.
Click to expand...
Click to collapse
I went to sprint on froyo and came back out with froyo lol It was the flex cable btw
Thanks though!
Glad your sorted
jesuscash said:
I went to sprint on froyo and came back out with froyo lol It was the flex cable btw
Thanks though!
Click to expand...
Click to collapse
Woah really? I had the same problem about 2 momths ago and sprint just gave me a new phone lol
Sent from my PG06100 using xda premium
They may not have had a Flex Cable in Stock. Sometimes the Tech will just send the device back in to be Refurbished. It's quicker, and easier for them.
CNexus said:
Woah really? I had the same problem about 2 momths ago and sprint just gave me a new phone lol
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
My sprint store has always been really timely and easy to work with since I can remember.
I've never had an issue with them.
I must be one of the lucky ones haha
Well yes that's true. But the Sprint Store by me is also really good. I've rarely if ever had an issue with them. Plus they know me there.
I've had the phone for 5 days and today I got the "camera failed" message when opening the camera app
Did the reset and everything and it still did it.
Will be going into AT&T tomorrow to get it replaced.
Anyone else had this issue?
tmacftw said:
I've had the phone for 5 days and today I got the "camera failed" message when opening the camera app
Did the reset and everything and it still did it.
Will be going into AT&T tomorrow to get it replaced.
Anyone else had this issue?
Click to expand...
Click to collapse
Custom ROM?
some_douchebag said:
Custom ROM?
Click to expand...
Click to collapse
nope. not rooted or anything. completely stock.
I googled the issue and found others have had this issue as well
Well, you + AT&T store = new S4.
I hope this doesn't happen to anyone else. I freakin' LOVE my S4. I would have a sad if something failed in it.
That's a bummer. Hope the next one works out for you.
tmacftw said:
I've had the phone for 5 days and today I got the "camera failed" message when opening the camera app
Did the reset and everything and it still did it.
Will be going into AT&T tomorrow to get it replaced.
Anyone else had this issue?
Click to expand...
Click to collapse
Bad sd card?
Sent from my SAMSUNG-SGH-I337 using xda premium
joeybear23 said:
Bad sd card?
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
And now it's working again. This is weird as hell.
I didn't think about the sd card being the cause. How likely is that?
Even though it's working now, do you think AT&T would replace it? I really don't want to deal with this randomly.
tmacftw said:
And now it's working again. This is weird as hell.
I didn't think about the sd card being the cause. How likely is that?
Even though it's working now, do you think AT&T would replace it? I really don't want to deal with this randomly.
Click to expand...
Click to collapse
I would just go there and try it.
tmacftw said:
And now it's working again. This is weird as hell.
I didn't think about the sd card being the cause. How likely is that?
Even though it's working now, do you think AT&T would replace it? I really don't want to deal with this randomly.
Click to expand...
Click to collapse
I would take it back asap and let them know. Hopefully you get someone helpful that will replace it.
jnvrgs said:
I would take it back asap and let them know. Hopefully you get someone helpful that will replace it.
Click to expand...
Click to collapse
Took it back without issue. Guy at the AT&T was very helpful.
Let's hope for no issues with this new one!
I'd try a factory restore- that'll rule out any kind of software bug/glitch that might have occurred during the original provisioning of your phone.
If that doesn't work, return it for a new unit.
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back.
had the same problem....tried everything i could think of....just got it replaced the other day and the new one is fine....warranty dept. said they had never of such issues ....weird
Just take it back. Mine did out after 5 days. Got a new phone on the spot.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
tmacftw said:
I've had the phone for 5 days and today I got the "camera failed" message when opening the camera app
Did the reset and everything and it still did it.
Will be going into AT&T tomorrow to get it replaced.
Anyone else had this issue?
Click to expand...
Click to collapse
I had the same thing happen to mine. I had to send it in for repairs, it was a hardware issue even though I had been flashing ROMs on it after getting it
Does anyone's unit have trouble focusing right in startup? Mine sometimes takes a couple seconds to focus from a very fuzzy picture and then is like lightning
Sent from my SM-G920T using XDA Free mobile app
km8j said:
Does anyone's unit have trouble focusing right in startup? Mine sometimes takes a couple seconds to focus from a very fuzzy picture and then is like lightning
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Yes. Its,making me so angry. It focuses when I shake it.
spaided said:
Yes. Its,making me so angry. It focuses when I shake it.
Click to expand...
Click to collapse
Also dealing with this issue. Shaking it helps it focuses. I can almost hear a click as if something is stuck and becoming unstuck when shook.
It clicks on mine too. Weird.
spaided said:
It clicks on mine too. Weird.
Click to expand...
Click to collapse
Yup, guessing it is the OIS engaging. Wonder if this is hardware or software...
I'm not sure. Imma hitch a tmobile store and ask them ...probably try for a replacement.
I had the Note 4 which was plagued by this issue in a large number of units. However, I got the s6 (edge) and have not had this problem at all. In the Note 4, people had to get replacements to truly fix the issue permanently.
I think I am gonna go and get a replacement. I hate paying this much for a device and have issues. I do love the phone other than this one issue.
Went to T-mobile today to show the camera problem and get a replacement. The rep got on the phone and about 25 minutes later I was told I'll be getting my replacement in the mail tomorrow! Just have to ship back the defective unit once the new one comes. Hopefully the new one won't have any issues.
Just disable "auto HDR"
Problem solved.
ingenious247 said:
Just disable "auto HDR"
Problem solved.
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Interesting. We shouldn't have to though
km8j said:
Interesting. We shouldn't have to though
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Well, at the risk of sounding condescending, HDR is a more complicated process than just simply taking a photo. Typically, it's going to involve capturing multiple shots at different exposures and combining them through software. I'd imagine that the camera is trying to compensate for this and is taking an extra second in contrast detection to determine it's focus point, which to me, would be totally expected. Turning it off and finding a faster focus would be the trade off (and photography is ALL about trade offs lol).
Tried.... problem not solved.
spaided said:
Tried.... problem not solved.
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Usually only a problem in low light or the first time you open the camera that day in my experience once auto HDR is disabled..
Sent from my SM-G920T using Tapatalk
On phone with tmobile now....let see what they say
---------- Post added at 09:56 PM ---------- Previous post was at 09:47 PM ----------
I didn't even talk to tech support. As soon as I said the problem they transferred me to someone and a brand new phone us being overnighted to me. Must be a semi common problem. Idk. Love the phone othere than this Issue.
UGHH. I have the very same issue. I spent 2 hours yesterday setting up my phone and would hate to have to return it. I'm beyond annoyed by this. Let us know if this is a defect with the hardware or if it's just the OIS needing to adjust. I don't wan to go through the trouble of returning my phone and having the same issue.
Also, is there a good way to back up my phone? Helium sadly does not work, but I'm wondering if Samsung backup will do the trick, in case I need to get a new phone.
spaided said:
On phone with tmobile now....let see what they say
---------- Post added at 09:56 PM ---------- Previous post was at 09:47 PM ----------
I didn't even talk to tech support. As soon as I said the problem they transferred me to someone and a brand new phone us being overnighted to me. Must be a semi common problem. Idk. Love the phone othere than this Issue.
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Can you please let us know how it goes? I'd like to get this sorted out, but don't want to take the time to set up my phone again, if it's just an issue with OIS.
Thanks!
I'll let yall know when I gety new phone.
Mine got worse (go figure) and now it refuses to focus unless I shake the phone.
Replacement on the way...
ingenious247 said:
Mine got worse (go figure) and now it refuses to focus unless I shake the phone.
Replacement on the way...
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Mine did too. I couldn't get it to focus anymore, even when shaking. For it while it seemed like it was getting better, but then NOPE. My replacement is on the way as well. What are you guys using to back up and restore your s6. Usually I use TI, but I wanted to see how the samsung play situation played out first before rooting.