Phone has a really bad flicker, sometimes the screen won't light up at all - EVO Shift 4G Q&A, Help & Troubleshooting

I've had this shift since january.
This is the first time I've had this issue.
It's happened a couple of times now, and I got really scared.
The screen would just not turn on, but all the other lights would.
It's happened across multiple roms too.
Is there a quick fix I can do? I don't feel like taking it to sprint because I know they'll update me and whatnot and I dont feel like dealing with all of that rooting mess lol
and yes, I do have TEP so that's not a problem.
Also, if I take it there, will they give me sh!t for not having the stock battery and try to blame my extended battery for the problem?

jesuscash said:
I've had this shift since january.
This is the first time I've had this issue.
It's happened a couple of times now, and I got really scared.
The screen would just not turn on, but all the other lights would.
It's happened across multiple roms too.
Is there a quick fix I can do? I don't feel like taking it to sprint because I know they'll update me and whatnot and I dont feel like dealing with all of that rooting mess lol
and yes, I do have TEP so that's not a problem.
Also, if I take it there, will they give me sh!t for not having the stock battery and try to blame my extended battery for the problem?
Click to expand...
Click to collapse
What it sounds like is that the Flex Cable has worn out, and cracked. Do you hear a crunching noise when you slide the Keyboard open, or closed ? If you have TEP there are some third party places that will repair it for you. They usually just charge you around $20 - $30 dollars. The third party retailers in my experience do not care if you are Rooted, or not. Just make sure you choose a reputable one.

prboy1969 said:
What it sounds like is that the Flex Cable has worn out, and cracked. Do you hear a crunching noise when you slide the Keyboard open, or closed ? If you have TEP there are some third party places that will repair it for you. They usually just charge you around $20 - $30 dollars. The third party retailers in my experience do not care if you are Rooted, or not. Just make sure you choose a reputable one.
Click to expand...
Click to collapse
I went to sprint on froyo and came back out with froyo lol It was the flex cable btw
Thanks though!

Glad your sorted

jesuscash said:
I went to sprint on froyo and came back out with froyo lol It was the flex cable btw
Thanks though!
Click to expand...
Click to collapse
Woah really? I had the same problem about 2 momths ago and sprint just gave me a new phone lol
Sent from my PG06100 using xda premium

They may not have had a Flex Cable in Stock. Sometimes the Tech will just send the device back in to be Refurbished. It's quicker, and easier for them.

CNexus said:
Woah really? I had the same problem about 2 momths ago and sprint just gave me a new phone lol
Sent from my PG06100 using xda premium
Click to expand...
Click to collapse
My sprint store has always been really timely and easy to work with since I can remember.
I've never had an issue with them.
I must be one of the lucky ones haha

Well yes that's true. But the Sprint Store by me is also really good. I've rarely if ever had an issue with them. Plus they know me there.

Related

G2X No Longer on T-Mobiles Website

So if you go to T-Mobile's site and search for the G2x the only products that come up are the home dock and the car dock.
Any ideas as to why this could be?
Edit: was told the phone was on backorder via chat with rep. Sounds fishy. Even if the phone were on backorder they would still sell the phone and advise the purchaser that it was on backorder.
http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=T-Mobile-G2x-with-Google
Wow
Wow, either they are admitting there are problems and removing it from sale for now or just an error. Gotta swing by a store and see if they still have it.
I notice they advertise it on their main page, but if you go to shop all phones its not there.... very weird. Hopefully they're not ditching out on the phone
Sent from my LG-P999 using XDA App
Interesting.
Sent from my LG-P999 using XDA Premium App
Oh no
jrfaulkin said:
http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=T-Mobile-G2x-with-Google
Click to expand...
Click to collapse
I can't click the "Add to Cart" button. It's grayed out, can anyone confirm this?
Also, this http://www.tmonews.com/2011/05/has-the-g2x-been-pulled-from-store-shelves-due-to-quality-issues/
I hope it's just an inventory thing. I don't wanna find out there's something wrong with this phone, the fact being the G2x I just bought from Amazon is on it's way now.
tmonews has an article about this now
http://www.tmonews.com/2011/05/has-the-g2x-been-pulled-from-store-shelves-due-to-quality-issues/
If it is a QC issue I wonder what T-Mobile will do about it. Complete refunds or exchanges of similar devices - i.e., Sensation.
I doubt they would drop the product all together or that they will issue refunds or excahnges. My theory is that they might stop sales until a update is released.
mikea3000 said:
I doubt they would drop the product all together or that they will issue refunds or excahnges. My theory is that they might stop sales until a update is released.
Click to expand...
Click to collapse
If they did pull it for QC issues I really hope they do either give me a refund or exchange it for a comparable device (sensation I'm guessing)
Just remember the G1... they pulled it out of the lineup to catch up. Same thing went for the HD2, and a few others. You'll notice the magenta sidekick is in the same boat for upgrades. It's not quality, it's "we way oversold." I confirmed this with a friend that works in a call center.
Omitted !!!!
WoW I'm glad I returned mine, not saying that they wouldn't have taken it back any ways but this is a huge blow. If I were g2x owner I'd take it back today!
I agree with bored PC. Too much sold means no stock to support the user.
Sent from my LG-P999 using XDA App
wondercoolguy said:
WoW I'm glad I returned mine, not saying that they wouldn't have taken it back any ways but this is a huge blow. If I were g2x owner I'd take it back today!
Click to expand...
Click to collapse
Why and what phone would we get to replace the g2x when sensation haven't came out yet
Sent from my LG-P999 using Tapatalk
Why do people care so much whether your current phone is on the website or not? I understand people interested in buying it but why do you care if you already have a G2X? You have a T-Mobile and Manufacturer warranty and if you are worried, return the phone.
My phone is far from perfect but yet the G2X is still the best phone I've ever owned. I couldn't care less if they stopped selling it. Might actually be cool to have a limited edition phone
mobilehavoc said:
Why do people care so much whether your current phone is on the website or not? I understand people interested in buying it but why do you care if you already have a G2X? You have a T-Mobile and Manufacturer warranty and if you are worried, return the phone.
My phone is far from perfect but yet the G2X is still the best phone I've ever owned. I couldn't care less if they stopped selling it. Might actually be cool to have a limited edition phone
Click to expand...
Click to collapse
Ur obviously not getting the point here. If they pulled the device for Qc issues and they push out new versions or fixed devices then ppl who already have the phone that has issues want to know if they can get a replacements. You have the device and it mysteriously disappears from tmo site, wouldn't I concerned that ur device is faulty
Sent from my LG-P999 using Tapatalk
just spoke to TMO, they said they have no information about it but I spoke to an account specialist in customer loyalty and asked if it does turn out to be true would they offer refunds or replace the phone, they said yes they would if it ends up to be true. They would either repair it, replace it(Guess when they fix the issues) or give a like device
Suprah said:
Why and what phone would we get to replace the g2x when sensation haven't came out yet
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I have an N1 so when I took back my G2x went back to it. I am patient and await the out of come of this craziness to determine wheter I'm going to just wait for the Hercules to come out. I refuse to get another HTC device until they fix their battery consumption issues.
I got stuck on a trip - my G2X battery started getting EXTREMELY hot and eventually would not charge past 20% - and had to go get another phone. No choice, had to have a phone.
TMobile was "kind" enough to replace my battery, despite the fact that the G2x constantly reboots, and has screen bleed.

Screen Bleed Swap out days are over

After only a single attempt at a warranty replacement I finally got word from TMO today that they will no longer swap handset's for screen bleeding issues. The rep told me that it is now considered a known issue and will not swap anymore phones because they know that the new one will have the same issues as well. I asked if she knew anymore information about it and she said the only thing that they know is that LG is working on a permanent fix.
I asked if that meant a new handset for those with the screen issue and of course she did not know but also stated that the fix/replace/repair is definitely a hardware problem and LG is expected to make right on it. So for now Ill deal with random reboots, shutdowns, and crappy battery until the update. I'm just curious on how they are going to remedy the situation. Hopefully a release comes out soon at least identifying the issue.
So if you can still trade in then by all means go for it. I have had two reps tell me now that as of the 24th, they no longer exchange due to screen bleed. I didnt push the issue on a new phone cause I like this phone and want to see how it all turns out now that LG has the ball.
I originally posted an article on the issue here at Gear Diary
Here is the new post that went live today. Bleed Article Pt 2
I'd be willing to bet T-Mobile and LG lost money on this phone...I know they lost money by letting me keep mine...HAHA
jrwingate6 said:
I'd be willing to bet T-Mobile and LG lost money on this phone...I know they lost money by letting me keep mine...HAHA
Click to expand...
Click to collapse
I bet, this has been a huge farce for both companies, maybe both will come out of this having learnt something though..............yeah right!!!! lol
On another note I did speak with a CSR today her name was Nicole. She told me she could exchange for another if I wanted or she could offer me a nice discount on another phone. I rejected both, I was just trying to fish for information. So maybe the whole we are not replacing news hasn't filtered down to everyone yet, or you just got a rep that is tired of exchanging out G2X's
techboydino said:
After only a single attempt at a warranty replacement I finally got word from TMO today that they will no longer swap handset's for screen bleeding issues. The rep told me that it is now considered a known issue and will not swap anymore phones because they know that the new one will have the same issues as well. I asked if she knew anymore information about it and she said the only thing that they know is that LG is working on a permanent fix.
I asked if that meant a new handset for those with the screen issue and of course she did not know but also stated that the fix/replace/repair is definitely a hardware problem and LG is expected to make right on it. So for now Ill deal with random reboots, shutdowns, and crappy battery until the update. I'm just curious on how they are going to remedy the situation. Hopefully a release comes out soon at least identifying the issue.
So if you can still trade in then by all means go for it. I have had two reps tell me now that as of the 24th, they no longer exchange due to screen bleed. I didnt push the issue on a new phone cause I like this phone and want to see how it all turns out now that LG has the ball.
I originally posted an article on the issue here at Gear Diary, and have a new updated post going live tomorrow.
Click to expand...
Click to collapse
Ha... I've swapped out over 5 Mytouch 4Gs and the best way to go about it is through the chat on their website.
It all depends on the Rep. I read on the MT4G forum they quit swapping out phones for the screen issue with that phone... It's a wash. Depends on who you talk to and how their day is going apparently.
If at first you don't succeed... Call another rep... LOL
unless they notate the account and we get a sweet big red pop up saying DONT DO IT when you walk into a brick and mortar.
jrwingate6 said:
I'd be willing to bet T-Mobile and LG lost money on this phone...I know they lost money by letting me keep mine...HAHA
Click to expand...
Click to collapse
It's really an easy fix.....they just need to limit the backlight output to about 45% of the current max.
The screen bleed will almost never be visible, at that new max brightness. Of course when outside, and you want to kick up the brightness to max....it just won't perform the same.
The Optimus Black is supposed to be the new NOVA screens....I have not bothered to check to see what the bleed complaints are over there. Switching out the G2x to the NOVA screen as an undocumented upgrade would not be out of the question.
tombaker1 said:
It's really an easy fix.....they just need to limit the backlight output to about 45% of the current max.
The screen bleed will almost never be visible, at that new max brightness. Of course when outside, and you want to kick up the brightness to max....it just won't perform the same.
The Optimus Black is supposed to be the new NOVA screens....I have not bothered to check to see what the bleed complaints are over there. Switching out the G2x to the NOVA screen as an undocumented upgrade would not be out of the question.
Click to expand...
Click to collapse
I've heard the Nova displays are supposed to perform good in direct sunlight but Vlad from Engadget said it falls well short of performing well in direct sunlight.
Sent from my HTC Sensation 4G using XDA Premium App
brett_day said:
I bet, this has been a huge farce for both companies, maybe both will come out of this having learnt something though..............yeah right!!!! lol
On another note I did speak with a CSR today her name was Nicole. She told me she could exchange for another if I wanted or she could offer me a nice discount on another phone. I rejected both, I was just trying to fish for information. So maybe the whole we are not replacing news hasn't filtered down to everyone yet, or you just got a rep that is tired of exchanging out G2X's
Click to expand...
Click to collapse
This is totally YMMV with the reps. She had to take some time and look it up in the "knowledge base" and said that she learned something new. It may have just been me but the rude chat representative and now the rep from the phonecall said the same thing. I guess it all depends on how much you push. I was most happy just to know that now it is seen as a legitimate issue by both TMO and LG and am waiting for the resolve.
I just got one swapped out yesterday. They gave me free overnight shipping too. This is like the 5th time, if its not free I guess I'm confident ill get to keep it. You see I learned during my call yesterday that they now charge five bucks for using warranty, that's a change in contract, 30 days to reject the new changes. Even still, I'm on my 5th G2X, completelly unacceptable!
Sent from my LG-P999 using XDA Premium App
See this is an example of why t-mobile sucks. They've sold phones that THEY KNOW ARE DEFECTIVE...and won't replace them. I understand it'd be stupid to replace them with another G2X - but they should a) give us our money back or b) exchange it for another phone like the sensation or mytouch4G. The fact that they don't is probably grounds for a lawsuit. If anyone is interested I'm thinking of filing one.
Luckily for me, I only had to swap mine once to get a phone without backlight bleed. Even on max, it's hardly noticeable. My first one was horrible, even below 50%. Now, the wait for an update begins.
im getting a replacement but there charging me 20 bucks to do so! i got the shiz end of the deal
Or they could directly seal the screen to the glass like. In the iphone and galaxy s lineup
Sent from my LG-P999 using XDA App
TechnoHippie said:
See this is an example of why t-mobile sucks. They've sold phones that THEY KNOW ARE DEFECTIVE...and won't replace them. I understand it'd be stupid to replace them with another G2X - but they should a) give us our money back or b) exchange it for another phone like the sensation or mytouch4G. The fact that they don't is probably grounds for a lawsuit. If anyone is interested I'm thinking of filing one.
Click to expand...
Click to collapse
They are offering the mytouch 4g for exchange. They hard one to get them to do is the exchange to the sensation.
Sent from my LG-P999 using XDA App
Offered a g2x or sidekick. Guess I'm getting another g2x...
Sent from my LG-P999 using XDA App
PrettyPistol555 said:
Offered a g2x or sidekick. Guess I'm getting another g2x...
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Please look at the date of the last post before reviving dead threads.
People r still having to swap out the phones, so it is still relevant.
Sent from my LG-P999 using XDA App
PrettyPistol555 said:
People r still having to swap out the phones, so it is still relevant.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
no... nobody cares... its one thing to revive on that is weeks old its another to revive one that is 6 months old...
PrettyPistol555 said:
People r still having to swap out the phones, so it is still relevant.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Agreed.
JHaste said:
no... nobody cares... its one thing to revive on that is weeks old its another to revive one that is 6 months old...
Click to expand...
Click to collapse
You're rude all over the G2x section. Why so angry?
ZeroTNightmare said:
The screen bleed thing is a thing of the past
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Not necessarily. If you bring up prices in asking for a replacement (i.e. I paid $180 for my G2x and Sensation is now cheaper) they'll frequently feel pressured into sending you one. My brother swapped his out for a Sensation, claimed the Sensy had overheating problems, and got a replacement MT4G Slide.
When I popped that response into the google narcissism translator, this is what it spit out: i wanted to post something that offers zero value to this thread, xda, or anyone else in this world. As a matter of fact, I wanted to post something that has zero value for a single thing on this entire earth, outside of puffing up my ego. I'm so thankful I have avenues such as the internet to sharpen and feed my narcissism. I'm so full now.. I'm so happy. I feel great. Wow, it's like a drug. I hope someone argues with my stance so I can keep getting fed....

Very high battery draw/camera issues

So a few days ago I checked my phone at work, had been off the charger for 4 hours not used at all and it was dead. Battery draw was ~300ma the whole time. The next day I noticed my camera wasn't working. Ill get an error message(activity camera not responding). Sometimes ill attempt to open the app and nothing will happen. This was all on gingerbeast. So I wiped all data and reflashed GB. Camera still doesn't work and battery draw is insane. I've since tryed AR, virtuous and cm7. For the record I've wiped battery stats,tryed without SD and sim card. I've been unable to find the cause of the high draw,although I think its related to the camera. Tomorrow I'm going to try and unroot and return to fully stock. Sorry for the long post any help is appreciated.
Sent from my Inspire 4G using XDA App
Bump....
Sent from my Inspire 4G using XDA App
If your camera isn't working on any freshly installed ROMs, you probably have a hardware problem. As a last resort, try going back to the stock ROM. If your camera is still bad, then you'll need to do a warranty exchange with AT&T. The camera issues may very well be causing your high battery drain.
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
killerkali said:
So HTC told me to send it to them within 30 days. And what do you know the next day my camera works fine! Should I still send It in or wait it out? Im also getting slight screen lifting in the corner so I might as well? I don't have a spare phone to use but I can buy some cheapo for a temp
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Scott_S said:
Yes. That screen lifting will get worse before it gets better, so take care of it while you still can.
Click to expand...
Click to collapse
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
meiguoguizi said:
Mine doing that on both lower corners now...just something I notice. I like the HTC since way back....just hopes it doesn't turn into a problem with particles under the screen...I'm an engineer I try to mitigate...but yeah I sure notice this commonly listed problem..it aint really serious....yet...jsut make it to next upgrade
Click to expand...
Click to collapse
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likey...I will help where I can....
meiguoguizi said:
I've replaced an iPhone screen/digitizer just to prove a point that "I am a technician"....OK did that been there.....some peeps get into into it....rather have an elegant design that inhibits such use of a user's free time.....and not everyone can perform this sort of repair...elegant solutions peeps in the tech dev world..me likely...I will help where I can....
Click to expand...
Click to collapse
From what I recall, the inspire is about 20 times harder to replace the screen/digitizer, because the thing it honestly slapped together.
@ OP Sad part is if you do wish to repair it your probably going to have to go through HTC as I had some lengthy conversations with ATT and had to threaten to cancel and report them to the BBB on face book before anyone actually wanted to help me. MY phone was to the point where the bottom right of the screen had lifted and I could press on the bottom center and here clicking noises.
Edit: Try downloading watch dog lite to see if any apps are causing the battery draw before you unroot, a little troubleshooting can go a long way .

Are you kidding me LG?

ok, I had sent my g2x for repair due to severe backlight bleeding( the top of the screen was actually separating at the top) I send it in. two weeks later I get it back. the issue is still there and what did they repair? The sheet said they replaced the housing due to a scratch. There was not a single scratch on the phone so they repaired something that didnt need to be repaired and ignored what did. I called them up and told them everything. This time they sent me a shipping label to send it back to them. I spoke to a supervisor and they even said that my phone didnt sound like the normal bleeding and they would correct it. I send it back in.. today I get it back, screen bleeding is still there, screen seperation is still there and to make matters worse the screen now has 3 dead pixels that were not there before. What does the repair sheet say? They replaced the SD/Sim reader because it was faulty. ummm no it wasn't.. it was working perfectly before I sent it in.. I really cant believe them.. now I have to send it in for a 3rd time!!!!
Wow! I bought my first and last lg product.
yea bro that is some crazy ****, its like u gotta treat them like little kids and hold there hand thru the process , im sure u couldnt have been much clearer, FIX MY SCREEN , lol idk anyways man good luck dude i hope everything works out for u
Wow that sounds awful man... I hope I never have to send anything to LG.
Sent from my LG G2x
Man, that's some sugar honey iced tea! This was my first LG phone also and will be going back to HTC after this little fiasco into the unknown.
dkb218 said:
Man, that's some sugar honey iced tea! This was my first LG phone also and will be going back to HTC after this little fiasco into the unknown.
Click to expand...
Click to collapse
How can you compare his horrible experience to a sugary sweet thirst quenching beverage delight?!
That's just ****, I say!
Sent from my LG G2x
If I were you I would consider reporting this to their human resources department. Most of the time the supervisors and employees of the technical department can be incompetent. I would advise you to ask for their human resources department. File a complaint that this has happened multiple times and that way human resources would have to call in those employees who keep screwing up your device's repair. Seriously, because at this point they are just bullshitting if you can send it in twice and they wont fix anything that needs to be fixed.
I keep reading these stories about faulty phones. I haven't had any problems with mine. I've flashed all the Roms on this thing and have never had any issues with reboots or anything like that. Maybe I'm just one of the Lucky ones that got one of their products that actually works.
Sent from my LG-P999 using XDA App
tjbunch1228 said:
how can you compare his horrible experience to a sugary sweet thirst quenching beverage delight?!
That's just ****, i say!
Sent from my lg g2x
Click to expand...
Click to collapse
lmao! 10987654321
mannyg78 said:
I keep reading these stories about faulty phones. I haven't had any problems with mine. I've flashed all the Roms on this thing and have never had any issues with reboots or anything like that. Maybe I'm just one of the Lucky ones that got one of their products that actually works.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
So happy for you! In tears thinking about your perfect phone Now what do you recommend the rest of us with jacked G2x do? Can we each borrow yours for a day? You seem to be gloating about your fancy shamcy phone. Share the love.
Don't get all butt hurt. I'm just saying that I haven't had any issues. I have a few friends who have this same phone and they don't have any of these problems either.
Sent from my LG-P999 using XDA App
graffixnyc said:
ok, I had sent my g2x for repair due to severe backlight bleeding( the top of the screen was actually separating at the top) I send it in. two weeks later I get it back. the issue is still there and what did they repair? The sheet said they replaced the housing due to a scratch. There was not a single scratch on the phone so they repaired something that didnt need to be repaired and ignored what did. I called them up and told them everything. This time they sent me a shipping label to send it back to them. I spoke to a supervisor and they even said that my phone didnt sound like the normal bleeding and they would correct it. I send it back in.. today I get it back, screen bleeding is still there, screen seperation is still there and to make matters worse the screen now has 3 dead pixels that were not there before. What does the repair sheet say? They replaced the SD/Sim reader because it was faulty. ummm no it wasn't.. it was working perfectly before I sent it in.. I really cant believe them.. now I have to send it in for a 3rd time!!!!
Click to expand...
Click to collapse
Dude I will never purchase another LG product ever. My refrigerator is LG and guess what its faulty also, the Ice maker works when it wants to and it also reboots.
You should link up with the dude who filed the Class Action Suit against LG and have your issue added to the case as they are in breach of warranty.
Samsung and HTC FTW!!!
Note: I heard that even their new Cine-LED TVs have a rebooting problem.
Update: I didn't send it in for a 3rd time; Instead I waited for them to respond to my BBB complaint. I got a call from LG yesterday about the complaint and told them about the ordeal. She called me back today and told me they would send me a new phone. All I have to do is sign a waiver and send back the old phone (charger, battery and all) and she will next day air out a new one to me. I'm thinking this will be from their new batch(hoping it's not a refrib but dont think it will be since she wants me to send back everything). I will report back when I get the replacement.
I will be selling it when I get it anyway as I moved to sprint. True unlimited data, $125 port credit per line, True GV integration plus 23% of my monthly bill. I couldnt resist. At least I'll have a brand new g2x to sell when it comes
BBB comes through! Love them. What phone are you getting in sprint?
Sent from my LG-P999 using XDA App
unique77 said:
BBB comes through! Love them. What phone are you getting in sprint?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I got the evo 3d for me and the nexus s for my daughter. I wanted to wait until the next nexus but the 125 porting credit ended on saturday (i ordered friday hehe)

SIM Card Slot Pin Broken ):

Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
Click to expand...
Click to collapse
Yeap they got it repaired within a week!

Categories

Resources