Okay so I was on Synergy 1.7 and Beans and I had GPS issues. The GPS would never lock on. I turned on Navigation and it would stay stuck on "searching for GPS". I Odined back to stock and same issue. So now I'm thinking I need to exchange it. Two questions tho.
1) will I need to contact Verizon or Samsung for the exchange?
2) I got this from a trade here in XDA. Will this affect me getting an exchange?
Thanks in advance
Sent from my iPad using Tapatalk HD
xXJay_RXx said:
Okay so I was on Synergy 1.7 and Beans and I had GPS issues. The GPS would never lock on. I turned on Navigation and it would stay stuck on "searching for GPS". I Odined back to stock and same issue. So now I'm thinking I need to exchange it. Two questions tho.
1) will I need to contact Verizon or Samsung for the exchange?
2) I got this from a trade here in XDA. Will this affect me getting an exchange?
Thanks in advance
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Well you can take it in to Verizon but I don't think they would exchange it, especially if you bought/traded/etc it from a third party. In my experience they would just claim it was abused or messed with by you or previous owner and offer to "fix" it for a price.
1. Verizon
2. I can't say.
Before you call up Verizon, though, I recommend you search the Synergy thread for a GPS fix. I remember someone working it all out, though I don't recall the specifics. I figure you'd rather go through that than swap devices.
lazarus2405 said:
1. Verizon
2. I can't say.
Before you call up Verizon, though, I recommend you search the Synergy thread for a GPS fix. I remember someone working it all out, though I don't recall the specifics. I figure you'd rather go through that than swap devices.
Click to expand...
Click to collapse
Yea the lead developer said if GPS issues continue, to flash back to stock. Flashed back to stock, still the same GPS issues as before.
Sent from my iPad using Tapatalk HD
lazarus2405 said:
1. Verizon
2. I can't say.
Before you call up Verizon, though, I recommend you search the Synergy thread for a GPS fix. I remember someone working it all out, though I don't recall the specifics. I figure you'd rather go through that than swap devices.
Click to expand...
Click to collapse
You think it would make a difference if I left out the "I got this from a trade" part if I talk to them?
Sent from my iPad using Tapatalk HD
xXJay_RXx said:
You think it would make a difference if I left out the "I got this from a trade" part if I talk to them?
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
As long as you didn't get it from them, they will most likely give you a hard time about exchanging it because if not from Verizon, you had to get it from a third party used :/
Damn that sucks. Maybe someone else can chip in. I'd like other opinions. I don't wanna be stuck with this GPS issue :/
Sent from my iPad using Tapatalk HD
xXJay_RXx said:
Damn that sucks. Maybe someone else can chip in. I'd like other opinions. I don't wanna be stuck with this GPS issue :/
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Jay would try an app from the market and see if the app will get a lock on the gps. The app is GPS Test and run it to see if you get a lock.
morrichad said:
Jay would try an app from the market and see if the app will get a lock on the gps. The app is GPS Test and run it to see if you get a lock.
Click to expand...
Click to collapse
Tried it. The first thing I tried. No luck :/
Sent from my SCH-I535 using Tapatalk 2
Hey Jay,
I have actually done manufacturers warranty claims on phones that I have purchased through a 3rd party (eBay) a few times with Verizon. I don't offer up where I got the phone, but they don't generally ask either (in my experience). The phone should still be covered under the 1 year warranty with Samsung, Verizon just honors that warranty for you and ships out a different refurbished phone in its place. As long as you put a stock image back on your original phone before sending it back in you shouldn't have any problems.
Also, I usually tell them right up front that I "went into a store and worked with their tech support people who gave me this number to call to get a replacement phone. Already did 2 factory resets and checked that I had the latest software update and it didn't help at all." That usually helps to bypass all of the generic tech support questions that they ask and just get down to getting your new phone.
Hope this helps,
Mike
Mikeyfitz14 said:
Hey Jay,
I have actually done manufacturers warranty claims on phones that I have purchased through a 3rd party (eBay) a few times with Verizon. I don't offer up where I got the phone, but they don't generally ask either (in my experience). The phone should still be covered under the 1 year warranty with Samsung, Verizon just honors that warranty for you and ships out a different refurbished phone in its place. As long as you put a stock image back on your original phone before sending it back in you shouldn't have any problems.
Also, I usually tell them right up front that I "went into a store and worked with their tech support people who gave me this number to call to get a replacement phone. Already did 2 factory resets and checked that I had the latest software update and it didn't help at all." That usually helps to bypass all of the generic tech support questions that they ask and just get down to getting your new phone.
Hope this helps,
Mike
Click to expand...
Click to collapse
Thank you so much. I'll try this out after I try a few other things to try to get my GPS to work. I'm currently completely stock so I'm hoping I find a way. So they send you the refurb phone and they give you like a box to send it back like Asurion does with insurance claims?
Sent from my SCH-I535 using Tapatalk 2
Yes, they send you a refurb phone and you keep your original battery, battery cover, sim, and SD Card. Then place the old phone back in the box and affix the return tag that was included with the replacement phone. It's super easy.
Mikeyfitz14 said:
Yes, they send you a refurb phone and you keep your original battery, battery cover, sim, and SD Card. Then place the old phone back in the box and affix the return tag that was included with the replacement phone. It's super easy.
Click to expand...
Click to collapse
Thanks for the info. Kinda nervous about calling them. I feel like they won't believe me lol
Sent from my SCH-I535 using Tapatalk 2
xXJay_RXx said:
Okay so I was on Synergy 1.7 and Beans and I had GPS issues. The GPS would never lock on. I turned on Navigation and it would stay stuck on "searching for GPS". I Odined back to stock and same issue. So now I'm thinking I need to exchange it. Two questions tho.
1) will I need to contact Verizon or Samsung for the exchange?
2) I got this from a trade here in XDA. Will this affect me getting an exchange?
Thanks in advance
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1832886
Try this!
Smok3d said:
http://forum.xda-developers.com/showthread.php?t=1832886
Try this!
Click to expand...
Click to collapse
Just tried it but sadly it doesn't work for me thanks anyways tho
Sent from my SCH-I535 using Tapatalk 2
Mikeyfitz14 said:
Yes, they send you a refurb phone and you keep your original battery, battery cover, sim, and SD Card. Then place the old phone back in the box and affix the return tag that was included with the replacement phone. It's super easy.
Click to expand...
Click to collapse
Yea, that is how Verizon handles it.
Does anyone know how Samsung would handle it if you try to go through them like the other guy suggested? I'm in the same boat and would rather return to Samsung than Verizon (I hate that Verizon gives me a used phone in exchange for a phone that I paid full price for and bought new). I feel like Samsung would want me to send the phone back to them first, which I cant really do because I need my phone and don't want to activate an older phone and lose my unlimited data.
Related
I rooted a few days ago and then decided to un-root. After I
Sent from my Desire HD using XDA App
Sorry I accidentally hit post. Anyway after I was done un-rooting I was disappointed to find the sideloading box gone. I decided to see what would happen if I tried to install amazon anyway and for some reason it let me. Even though I don't have the check box. Cool but perplexing. Any theories?
Sent from my Desire HD using XDA App
Fluke
Sent from my Inspire 4G using XDA Premium App
Quite a cool fluke I guess. I was able to re-download all my amazon apps and still don't have the check box lol
sent from my Inspire 4G using the XDA app
baconissweet said:
Quite a cool fluke I guess. I was able to re-download all my amazon apps and still don't have the check box lol
sent from my Inspire 4G using the XDA app
Click to expand...
Click to collapse
Sounds like what happened is it keep the dbsetting that allows it but removed the setting xml for it so it doesn't show up.
zelendel said:
Sounds like what happened is it keep the dbsetting that allows it but removed the setting xml for it so it doesn't show up.
Click to expand...
Click to collapse
I wonder do you think it would ruin my warranty if I needed to turn it it?
sent from my Inspire 4G using the XDA app
baconissweet said:
I wonder do you think it would ruin my warranty if I needed to turn it it?
sent from my Inspire 4G using the XDA app
Click to expand...
Click to collapse
What would ruin your warranty? A non-visible "unknown sources" that ATT actually allows now anyway?
Or s-Off @ hboot?
Or superuser?
Or a non-stock ROM?
Scott_S said:
What would ruin your warranty? A non-visible "unknown sources" that ATT actually allows now anyway?
Or s-Off @ hboot?
Or superuser?
Or a non-stock ROM?
Click to expand...
Click to collapse
I had to go get a new SIM card today and could just see the wheels spinning in the sales gal's head when she was in the settings of my phone , along with a couple of comments about how "bling'd out" it was...like she thinking "how'd you do that? what did this man do to his phone?"...
meiguoguizi said:
I had to go get a new SIM card today and could just see the wheels spinning in the sales gal's head when she was in the settings of my phone , along with a couple of comments about how "bling'd out" it was...like she thinking "how'd you do that? what did this man do to his phone?"...
Click to expand...
Click to collapse
At least we're not in a mobile phone police state, where they confiscate any phone that has been modified, on sight.
Yet........
Scott_S said:
At least we're not in a mobile phone police state, where they confiscate any phone that has been modified, on sight.
Yet........
Click to expand...
Click to collapse
Yeah I thought about that...if I happened to get a sales rep that yells out, "You're rooted!"...but I needed that SIM card and really didn't want the hassle of popping the Hack Kit and going back to stock just for a SIM card...it was kind of fun .
meiguoguizi said:
Yeah I thought about that...if I happened to get a sales rep that yells out, "You're rooted!"...but I needed that SIM card and really didn't want the hassle of popping the Hack Kit and going back to stock just for a SIM card...it was kind of fun .
Click to expand...
Click to collapse
No doubt. That would've been a major PITA.
My phone looks so stock that I doubt they'd notice. Still, I'd be a bit jumpy while in the ATT store waiting for the SIM. But you managed it, so....
Luckily I got my SIM replacement needs taken care of when I was still stock/unrooted. I doubt I'll ever need another one....
Scott_S said:
No doubt. That would've been a major PITA.
My phone looks so stock that I doubt they'd notice. Still, I'd be a bit jumpy while in the ATT store waiting for the SIM. But you managed it, so....
Luckily I got my SIM replacement needs taken care of when I was still stock/unrooted. I doubt I'll ever need another one....
Click to expand...
Click to collapse
One thing I do have legacy is "Enterprise Customer" next to my name whenever I show up....this was years ago but always falling all over me to make me happy..11 years with ATT>Cingualr>ATT again....I was a little thinking about it but not too seriously...just walk in like I own the place ...Manager even came over and introduced himself...I guess I have paid them A LOT OF MONEY over the years with International plans and what not...pne reason I stick with them...I get response...and if I wanna root my phone...so be it
Edit: EC comes from my days working TD as a low level muckity-muck for the biggest semiconductor manufacturer, IN THE WORLLLLLD....but I work for a Mid-Cap now n not nearly the pull...they know it,,,but once get that Gold Star, I guess it sticks...
This is true actually, my unrooted phone now has 'unknown sources' available to me. HTC Inspire
http://bizcommunity.att.com/t5/Android/Android-Application-Enablement/td-p/2350
Looked that up soon after I discovered it.
Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
Click to expand...
Click to collapse
Yeap they got it repaired within a week!
OK I'm starting this post for my buddy who has a sprint galaxy nexus we live in south Florida and spring took there towers off line today to do some service to there towers well when they put them back online they deactivated his service and when he called customer service he told them his phone was rooted and unlocked with a custom ROM and they told him that sprint probably seen that his phone was rooted and that is why they deactivated his device well he has it back on now and is getting no data what so ever
Sent from my Galaxy Nexus using xda premium
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Doddster said:
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Click to expand...
Click to collapse
That's what I told him but he said the lady was pretty persistent about that
Sent from my Galaxy Nexus using xda premium
As an ex-Sprint in-store technician, the lady was bullshitting.
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
Click to expand...
Click to collapse
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Product F(RED) said:
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Click to expand...
Click to collapse
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I heard it's not so good in south florida with sprint.
Charybdisan said:
I heard it's not so good in south florida with sprint.
Click to expand...
Click to collapse
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Product F(RED) said:
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Click to expand...
Click to collapse
He should be on in a minute or two if you could pls stay on he wants to pick your brain he said he tried that profile thing didn't work he said
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
Click to expand...
Click to collapse
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
bigweezy1212 said:
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
Click to expand...
Click to collapse
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Click to expand...
Click to collapse
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Click to expand...
Click to collapse
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
bostonbassman78 said:
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I am also on the toro ROM on my Verizon Gnex and I have no issue's like that
Sent from my Galaxy Nexus using xda premium
bigweezy1212 said:
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
Click to expand...
Click to collapse
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Product F(RED) said:
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Click to expand...
Click to collapse
I'm gonna have to jump on this first thing in the morning. Thanks for the advice. I will post any results on this thread as they unfold.
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
Doddster said:
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
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Click to collapse
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Product F(RED) said:
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Click to expand...
Click to collapse
Well it got worse now his phone is telling that command droid is not working any thoughts on this and is there a way to get back to stock
Sent from my Galaxy Nexus using xda premium
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
theres nothing wrong with nova launcher on your phone.
most reps are not as knowledgeable as they should be.
maxcaos said:
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
Click to expand...
Click to collapse
vzw reps are notoriously known for being dumbasses...don't listen to em lol.......and anyway, unless its completely hard bricked, who doesn't reset their phone back to complete stock before sending it back anyway to ensure they don't see any traces of ya tweaking w/ it?
The VZW rep sounds ridiculous like expected. My guess is that rep was thinking the phone doesn't "look" how TW looks and therefore assumes that's an indication of modified software. Regardless, it's good practice to reset your phone to stock for exchanges and returns.
Sent from my SCH-I535 using xda app-developers app
I honestly would have told that guy he's an idiot straight to his face. God people are dumb.
Sent from my SCH-I535 using xda app-developers app
I am a Verizon rep and the guy was either an idiot and doesnt know what he is talking about or he is just a complete douche. There is nothing wrong with running a launcher that is able to be put on a phone that doent require root. There are many instances when I had the unfortunate job to tell people they are screwed. I have also instructed people how to get back to stock or referred them here to XDA. I love opening the potential of my phone up and customizing it as it is an extension of myself.
I would have been tempted to go over to their working demo, download it and say yours is voided now too and leave !
maxcaos said:
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
Click to expand...
Click to collapse
All none rooted apps on the Market are perfectly 100% legit. The guy is FULL of Sh****. I wish I could say it to his face.
Appreciate all the feedback everyone, I thought he was full of crap but I appreciate the opinions and advice some of which I will use in the future should of wrote his name down and started a VZ REP HALL OF SHAME post
Sent from my SCH-I535 using xda app-developers app
I've also noticed that most people selling electronics really have no idea what there talking about I've asked questions to some pretty basic questions that I've already knew the answer just to see if they knew and there just clueless.
Sent from my SCH-I535 using Tapatalk 2
sfobrien said:
I would have been tempted to go over to their working demo, download it and say yours is voided now too and leave !
Click to expand...
Click to collapse
^ha! rep is an asshat.
I think Radio Shack has the biggest idiots...lol In my area anyways
benny3 said:
I think Radio Shack has the biggest idiots...lol In my area anyways
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Click to collapse
Thats why I don't mess with them
bairste said:
I am a Verizon rep and the guy was either an idiot and doesnt know what he is talking about or he is just a complete douche. There is nothing wrong with running a launcher that is able to be put on a phone that doent require root. There are many instances when I had the unfortunate job to tell people they are screwed. I have also instructed people how to get back to stock or referred them here to XDA. I love opening the potential of my phone up and customizing it as it is an extension of myself.
Click to expand...
Click to collapse
To bad not all vzw reps think like you!!
Sent from my SCH-I535 using xda premium
Mark930 said:
I've also noticed that most people selling electronics really have no idea what there talking about I've asked questions to some pretty basic questions that I've already knew the answer just to see if they knew and there just clueless.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Hahaha I do this too!!!
Sent from my SCH-I535 using xda app-developers app
Did you ask him if changing the ringtone voids the warrenty too
Sent from my SCH-I535 using xda premium
benny3 said:
I think Radio Shack has the biggest idiots...lol In my area anyways
Click to expand...
Click to collapse
Here, it's Best Buy. While our Radio Shack is not the best place to get advice, it's better than Best Buy.
Sent from my SAMSUNG-SGH-I747 using xda premium
yea i had a verizon wireless rep tell me something similar. He took one look at my phone and said, "to be honest i dont know what kind of software you have going on here but whatever it is that is what is causing your problem". i guess Nova Launcher causes the phone's radio to disfunction and lose data all of a sudden......
bwassef said:
yea i had a verizon wireless rep tell me something similar. He took one look at my phone and said, "to be honest i dont know what kind of software you have going on here but whatever it is that is what is causing your problem". i guess Nova Launcher causes the phone's radio to disfunction and lose data all of a sudden......
Click to expand...
Click to collapse
Haha.. same thing here. Crazy data drops with my first phone, took it into vzw, dude takes one look at the clock on the home screen and asks what ROM I'm running. I told him there was no ROM, but he insisted the clock wasn't stock so I must have a different ROM on it. Went to the display s3's, changed all their clocks to what mine had then asked if he'd help me with my problem.
Man he ****ed my account up... I spent weeks arguing with vzw over the **** he did...
Sent from my SCH-I535 using Tapatalk 2
gunz.jones said:
Here, it's Best Buy. While our Radio Shack is not the best place to get advice, it's better than Best Buy.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Indeed! I bought a sprint Note II and went to BestBuy to look for accessories....
Lady was adamant that its "not even released in the US yet."
I just laughed, pulled my phone out my pocket, and said... Yeah, sure its not and this doesnt exist...
Then just walked out, lol
Morons!
I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/
not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....
I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4
delete
I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium
I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?
You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.
delete
Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
Sent from my SAMSUNG-SGH-I337 using xda premium
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top