How do I get a refund on my R? Should i just barge in and say, I don't want this phone anymore with all the problems. Gimme my money back!! Btw, I will buy a Sensation or a used S2 with that money. Just tell me am i eligible for the refund? I bought my phone in Dec'11
So you used it for cca half a year and now gonna claim for refund?
Sounds...
Well, I am facing quite a lot of problems. It crashes once everyday, The other day I was giving my exam( was copying answers from my phone xD) and BOOM it crashed..RIGHT IN FRONT OF MY EYES! I also face headphone jack issues, screen issues and Phone heating/battery issues. And i have a ****ty service centre in my area.. Real bad reviews.
So once i give it to get serviced it will take a while to come back.
P.S - What is the time period to get a refund?
3 Doors Down said:
Well, I am facing quite a lot of problems. It crashes once everyday, The other day I was giving my exam( was copying answers from my phone xD) and BOOM it crashed..RIGHT IN FRONT OF MY EYES! I also face headphone jack issues, screen issues and Phone heating/battery issues. And i have a ****ty service centre in my area.. Real bad reviews.
So once i give it to get serviced it will take a while to come back.
P.S - What is the time period to get a refund?
Click to expand...
Click to collapse
To tell you in simple words you won't get a complete refund after using it for like 5 months.
At the most you can request the service center guys to put in a brand new motherboard & be happy if they do that.
I will take it to the service centre tommorow and revert back
And one more thing before I take it to the service centre. I did not fill the warranty card that came with the phone
I just have the bill.
Did you guys fill the warranty card and submit it to your service centre?
Accidentally sent via XDA Premium for GT-I9103.
I have one insane idea, brick ur phone that way that no one can fix it, not even ssc guys and than claim replcement either they will refund or will give u new sgr which is not possible as sgr has been discontinued.
(Sorry just joking, dnt even think of doing this)
U can sell ur phone if u get great deal they wont give u refund, only will repair or replace parts.
Sent from my GT-I9103 using Tapatalk 2
how about use it until the last day of warranty and then request a refund. who know they might humor u and give full refund plus sgs3 as token of apologize
an0nym0us_ said:
how about use it until the last day of warranty and then request a refund. who know they might humor u and give full refund plus sgs3 as token of apologize
Click to expand...
Click to collapse
OhMyGawd you are the funniest human being alive. You need to get some copyrights on your jokes. The ^**** you just said made my day. -_-
Accidentally sent via XDA Premium for GT-I9103.
its not anywhere near a joke.
3 Doors Down said:
And one more thing before I take it to the service centre. I did not fill the warranty card that came with the phone
I just have the bill.
Click to expand...
Click to collapse
no need of warranty card, they will ask u for a copy of bill. just give them a photo copy of bill thats all.
xlm13x said:
no need of warranty card, they will ask u for a copy of bill. just give them a photo copy of bill thats all.
Click to expand...
Click to collapse
Thanks, hope to get my problems rectified.
Accidentally sent via XDA Premium for GT-I9103.
3 Doors Down said:
How do I get a refund on my R? Should i just barge in and say, I don't want this phone anymore with all the problems. Gimme my money back!! Btw, I will buy a Sensation or a used S2 with that money. Just tell me am i eligible for the refund? I bought my phone in Dec'11
Click to expand...
Click to collapse
One way of getting a refund is screwing up ur motherboard (dont ask me how, **** happens!) and hoping that the SSC doesnt have any stock. I got my SGR's MB replaced once already and it got screwed again, so I've given it back and they said they hv to replace the motherboard again.
Although Galaxy R is a fantastic device in itself, one part of me hopes that they will gimme refund saying MB is outta stock. And this is mainly due to the step motherly treatment meted out to it by Samsung and relative lack of dev support compared to HTC and other Samsung flagship devices.
I'll know in a couple of days. And maybe u can use this trick.
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
reymysterio7 said:
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
Click to expand...
Click to collapse
Riiiiiiiiight
I too like my R but I want my hands on the stock ICS ROM (The galaxy nexus one) and the S2 has it
.. when I first saw the stock ICS ROM on my friends S2 I regretted buying R almost immediately. I really hope our R to get some ICS like ROM.
Stock ICS is the sexiest thing that happened to mankind after Amanda Bynes xD
Accidentally sent via XDA Premium for GT-I9103.
an0nym0us_ said:
its not anywhere near a joke.
Click to expand...
Click to collapse
LOL when did you get here sir ? XD
The iPad 2. Revolutionary. (jk)
No I don't care if you're anti-Apple.
3 Doors Down said:
Thanks, hope to get my problems rectified.
Accidentally sent via XDA Premium for GT-I9103.
Click to expand...
Click to collapse
reymysterio7 said:
One way of getting a refund is screwing up ur motherboard (dont ask me how, **** happens!) and hoping that the SSC doesnt have any stock. I got my SGR's MB replaced once already and it got screwed again, so I've given it back and they said they hv to replace the motherboard again.
Although Galaxy R is a fantastic device in itself, one part of me hopes that they will gimme refund saying MB is outta stock. And this is mainly due to the step motherly treatment meted out to it by Samsung and relative lack of dev support compared to HTC and other Samsung flagship devices.
I'll know in a couple of days. And maybe u can use this trick.
P.S. My SGR's motherboard got screwed on it own, I did not do it for the refund
Click to expand...
Click to collapse
Did any of you get a refund??
how to screw up the phone so it Must be refunded ?
I like my device but that SoD is so '**** that i would use Nokia 3310 again B-)
Sent from my GT-I9103 using xda premium
Birki96 said:
how to screw up the phone so it Must be refunded ?
I like my device but that SoD is so '**** that i would use Nokia 3310 again B-)
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Hi if you don't mind which country are you from ? Are you from India ?
If not then it seems that you don't have any service centers in your country ? Why don't you take it to one ?
It won't help by posting in every thread that your handset has SOD.
My beloved Galaxy R suffered its first casualty last night and I think its a big one.I kept it for charging overnight while it was switched on from 2.30pm to 7 am.In the morning I noticed the phone was in 'deep sleep' mode.I tried force restarting the phone and removing the battery and replacing it just didnt budge.I then skipped work took it to the service centre in Dadar,Mumbai where they were clueless about the model itself let alone the problem.They couldnt diagnose the problem for 20 mins and asked me to carry on and call them in the afternoon.The afternoon call was fruitless and they told me that it would take a couple of days to repair it. Although I have serious doubts about whether my phone would be repaired.
Fingers crossed eitherways,but I am not going down without adequate compensation if the phone cannot be repaired
oh your phone will be repaired, i am sure
nightmareweaver said:
My beloved Galaxy R suffered its first casualty last night and I think its a big one.I kept it for charging overnight while it was switched on from 2.30pm to 7 am.In the morning I noticed the phone was in 'deep sleep' mode.I tried force restarting the phone and removing the battery and replacing it just didnt budge.I then skipped work took it to the service centre in Dadar,Mumbai where they were clueless about the model itself let alone the problem.They couldnt diagnose the problem for 20 mins and asked me to carry on and call them in the afternoon.The afternoon call was fruitless and they told me that it would take a couple of days to repair it. Although I have serious doubts about whether my phone would be repaired.
Fingers crossed eitherways,but I am not going down without adequate compensation if the phone cannot be repaired
Click to expand...
Click to collapse
Nothing great our new...
cool down.... They will replace your motherboard, lcd...
And only the cabinet and battery will be let alone... Its the instruction for all samsung service centres for SGR... I guess
Sent via XDA App....
SGR 2.3.6 Neo Rom with Voodoo Sound Enhancements.......
UnknownzD's kernel....
Related
ok, I had sent my g2x for repair due to severe backlight bleeding( the top of the screen was actually separating at the top) I send it in. two weeks later I get it back. the issue is still there and what did they repair? The sheet said they replaced the housing due to a scratch. There was not a single scratch on the phone so they repaired something that didnt need to be repaired and ignored what did. I called them up and told them everything. This time they sent me a shipping label to send it back to them. I spoke to a supervisor and they even said that my phone didnt sound like the normal bleeding and they would correct it. I send it back in.. today I get it back, screen bleeding is still there, screen seperation is still there and to make matters worse the screen now has 3 dead pixels that were not there before. What does the repair sheet say? They replaced the SD/Sim reader because it was faulty. ummm no it wasn't.. it was working perfectly before I sent it in.. I really cant believe them.. now I have to send it in for a 3rd time!!!!
Wow! I bought my first and last lg product.
yea bro that is some crazy ****, its like u gotta treat them like little kids and hold there hand thru the process , im sure u couldnt have been much clearer, FIX MY SCREEN , lol idk anyways man good luck dude i hope everything works out for u
Wow that sounds awful man... I hope I never have to send anything to LG.
Sent from my LG G2x
Man, that's some sugar honey iced tea! This was my first LG phone also and will be going back to HTC after this little fiasco into the unknown.
dkb218 said:
Man, that's some sugar honey iced tea! This was my first LG phone also and will be going back to HTC after this little fiasco into the unknown.
Click to expand...
Click to collapse
How can you compare his horrible experience to a sugary sweet thirst quenching beverage delight?!
That's just ****, I say!
Sent from my LG G2x
If I were you I would consider reporting this to their human resources department. Most of the time the supervisors and employees of the technical department can be incompetent. I would advise you to ask for their human resources department. File a complaint that this has happened multiple times and that way human resources would have to call in those employees who keep screwing up your device's repair. Seriously, because at this point they are just bullshitting if you can send it in twice and they wont fix anything that needs to be fixed.
I keep reading these stories about faulty phones. I haven't had any problems with mine. I've flashed all the Roms on this thing and have never had any issues with reboots or anything like that. Maybe I'm just one of the Lucky ones that got one of their products that actually works.
Sent from my LG-P999 using XDA App
tjbunch1228 said:
how can you compare his horrible experience to a sugary sweet thirst quenching beverage delight?!
That's just ****, i say!
Sent from my lg g2x
Click to expand...
Click to collapse
lmao! 10987654321
mannyg78 said:
I keep reading these stories about faulty phones. I haven't had any problems with mine. I've flashed all the Roms on this thing and have never had any issues with reboots or anything like that. Maybe I'm just one of the Lucky ones that got one of their products that actually works.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
So happy for you! In tears thinking about your perfect phone Now what do you recommend the rest of us with jacked G2x do? Can we each borrow yours for a day? You seem to be gloating about your fancy shamcy phone. Share the love.
Don't get all butt hurt. I'm just saying that I haven't had any issues. I have a few friends who have this same phone and they don't have any of these problems either.
Sent from my LG-P999 using XDA App
graffixnyc said:
ok, I had sent my g2x for repair due to severe backlight bleeding( the top of the screen was actually separating at the top) I send it in. two weeks later I get it back. the issue is still there and what did they repair? The sheet said they replaced the housing due to a scratch. There was not a single scratch on the phone so they repaired something that didnt need to be repaired and ignored what did. I called them up and told them everything. This time they sent me a shipping label to send it back to them. I spoke to a supervisor and they even said that my phone didnt sound like the normal bleeding and they would correct it. I send it back in.. today I get it back, screen bleeding is still there, screen seperation is still there and to make matters worse the screen now has 3 dead pixels that were not there before. What does the repair sheet say? They replaced the SD/Sim reader because it was faulty. ummm no it wasn't.. it was working perfectly before I sent it in.. I really cant believe them.. now I have to send it in for a 3rd time!!!!
Click to expand...
Click to collapse
Dude I will never purchase another LG product ever. My refrigerator is LG and guess what its faulty also, the Ice maker works when it wants to and it also reboots.
You should link up with the dude who filed the Class Action Suit against LG and have your issue added to the case as they are in breach of warranty.
Samsung and HTC FTW!!!
Note: I heard that even their new Cine-LED TVs have a rebooting problem.
Update: I didn't send it in for a 3rd time; Instead I waited for them to respond to my BBB complaint. I got a call from LG yesterday about the complaint and told them about the ordeal. She called me back today and told me they would send me a new phone. All I have to do is sign a waiver and send back the old phone (charger, battery and all) and she will next day air out a new one to me. I'm thinking this will be from their new batch(hoping it's not a refrib but dont think it will be since she wants me to send back everything). I will report back when I get the replacement.
I will be selling it when I get it anyway as I moved to sprint. True unlimited data, $125 port credit per line, True GV integration plus 23% of my monthly bill. I couldnt resist. At least I'll have a brand new g2x to sell when it comes
BBB comes through! Love them. What phone are you getting in sprint?
Sent from my LG-P999 using XDA App
unique77 said:
BBB comes through! Love them. What phone are you getting in sprint?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I got the evo 3d for me and the nexus s for my daughter. I wanted to wait until the next nexus but the 125 porting credit ended on saturday (i ordered friday hehe)
Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
Click to expand...
Click to collapse
Yeap they got it repaired within a week!
All,
I got a full refund from Samsung for my phone, hence this post.
Just wanted to bid goodbye to this forum and all the lovely people here.
Got to learn and explore a lot of things in this forum with this device.
Thinking to move to HTC 1 as of now... but then wanna see how S3 turns out to be. oh btw hows the new xperia if anyone knows
enjoy your new choice of phone ybyb
just curious how you got a full refund from samsung and how long did you have that device in your hands before getting the full refund.
noypi_ako said:
enjoy your new choice of phone ybyb
just curious how you got a full refund from samsung and how long did you have that device in your hands before getting the full refund.
Click to expand...
Click to collapse
seriously how did you get a full refund, on what basis??
I used it around 1.2 years
ybyb said:
I used it around 1.2 years
Click to expand...
Click to collapse
wow ... 1.2 years yet you got full refund
now did you do it mate?
what did you tell samsung?
I showed them the push notification bug
ybyb said:
I showed them the push notification bug
Click to expand...
Click to collapse
man..u need a solid jack or approach o get money back...
tell us the secret..
secret please, you can send it on my pm hehehe
Yeah!!! Spill the beans man
Sent from my GT-I9100 using xda premium
lol...no jack nor approach ... pure dedication
Whoa!
Which country?
And what did you tell them?
India/New Delhi.
Just showed them the push notification bug and which obviously they couldn't solve.
It took sometime for the whole process though
And they refunded?
Holy ****!
ybyb said:
India/New Delhi.
Just showed them the push notification bug and which obviously they couldn't solve.
It took sometime for the whole process though
Click to expand...
Click to collapse
But one thing about which I am still confused is that u said that u have used ur phone for 1.2 year means definitely ur phone warranty is over after 1 year. So without warranty how did u get refund??? Because my phone is also 1.2 year old
CRAP! you refunded the phone even it is way over the warranty date! wow. i want to do that as well. mine keeps rebooting and before that it said it usb storage has been removed. since then i have never seen the homepage etc. im only stuck on the samsung logo. probably my phone is defective on its internal sd and its motherboard. i hae sent it to a service center but they said i should bring it to their main service center to fix. i'd might ask for a refund as well do i can buy a fresh i9003 in mint condition. i have been using the phone for 10 months but had been sent to the service center twice. surely its defective.
---------- Post added at 11:23 AM ---------- Previous post was at 11:19 AM ----------
ybyb said:
All,
I got a full refund from Samsung for my phone, hence this post.
Just wanted to bid goodbye to this forum and all the lovely people here.
Got to learn and explore a lot of things in this forum with this device.
Thinking to move to HTC 1 as of now... but then wanna see how S3 turns out to be. oh btw hows the new xperia if anyone knows
Click to expand...
Click to collapse
hey speaking of S3 here a link. It is f*ckin' beautiful....
http://www.pocketdroid.net/relive-the-samsung-mobile-unpacked-2012-event#.T6XqpOstiRG
vishal24387 said:
But one thing about which I am still confused is that u said that u have used ur phone for 1.2 year means definitely ur phone warranty is over after 1 year. So without warranty how did u get refund??? Because my phone is also 1.2 year old
Click to expand...
Click to collapse
I had put in the request before my warranty expired. it was a long struggle.
ybyb said:
I had put in the request before my warranty expired. it was a long struggle.
Click to expand...
Click to collapse
oh... Means I lost my chance.
How hard would it be to replace the charging port on the phone? Mine is on the brink of death and a whole new phone isnt exactly in the card right now so I thought about just replacing the charging port, but I dont know what all would go into it.
Sent from my SGH-T959V using xda premium
I'm not sure about replacing but have you thought about buying an extra battery that comes with a charger for just the battery so you just switch out the battery when it dies. I got mine for like $15 on eBay
Sent from my galaxy s 4g using XDA app
For sixty bucks plus shipping you can send it in for repair.
http://www.stlouiscellphonerepair.com/sam-vibrant4g-charging-port-repair.html
Replacing it wouldn't be that hard for someone with some skills with small electronics. If you or a friend have those skills should be pretty painless. If not use that link that eellio sent you or find a repair shop in your area.
falcons2 said:
I'm not sure about replacing but have you thought about buying an extra battery that comes with a charger for just the battery so you just switch out the battery when it dies. I got mine for like $15 on eBay
Sent from my galaxy s 4g using XDA app
Click to expand...
Click to collapse
eollie said:
For sixty bucks plus shipping you can send it in for repair.
http://www.stlouiscellphonerepair.com/sam-vibrant4g-charging-port-repair.html
Click to expand...
Click to collapse
thanks for the link eollie but i think i'll go with falcon's idea adn just snag a battery and charger. or if i can find someone with good enough soldering skills that i trust, i'll try to fix it.
i'm on the phone right now trying to see if i can get it replaced under insurance, we'll see how that goes
I thought about telling about an external charger but that wont help you with hooking your phone to the computer......same port :-/.....and if its going bad.....
Shortbus-Driver said:
I thought about telling about an external charger but that wont help you with hooking your phone to the computer......same port :-/.....and if its going bad.....
Click to expand...
Click to collapse
That was my reason for looking to get it fixed. I have pretty good soldering skills and I woulndt attempt it.
Juls if they will warranty it I would go that route. I figured it was out of warranty.
Side note, has anybody attempted to get mobile odin ported to the sgs4g? That would do away with the need for a cable.
The mobile Odin will only work if you don't Odin back to a non rooted stock.....must have root to use it .....I looked into it and will eventually let it run its 30 min long log to hand in for a request for our device
Juls, here's the eBay link for the batteries. These are the same ones I bought a few months ago
http://www.ebay.com/itm/2x-1800mAh-...-Galaxy-S-II-Epic-4G-Touch-D710-/250947190241
Sent from my GT-P7510 using XDA
I just went with the warranty. Thats $130 that I wont see again.... Im assuming its a phone problem anyway and if I keep the new one cherry (I hope im not the only one that uses that phrase) , ill turn around and sell it when my contract is up and I upgrade
Sent from my SGH-T959V using xda premium
If you went with insurance I hope you told them you lost phone? By doing this it allows you to keep your phone for parts or even use it as a tester phone so you can try to flash risky stuff without worrying about being left with a dead device you will have spare. Hope you understand what I'm saying. If you say phone has problem you pay 130 and ship back your phone to them. If you already told them there was an issue and they want phone back wait a day call them back and say the phone is now lost
NOT stolen this way the phone can't be locked out hope this helped
Sent from my SGH-T959V using XDA
anoymonos said:
If you went with insurance I hope you told them you lost phone? By doing this it allows you to keep your phone for parts or even use it as a tester phone so you can try to flash risky stuff without worrying about being left with a dead device you will have spare. Hope you understand what I'm saying. If you say phone has problem you pay 130 and ship back your phone to them. If you already told them there was an issue and they want phone back wait a day call them back and say the phone is now lost
NOT stolen this way the phone can't be locked out hope this helped
Sent from my SGH-T959V using XDA
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Does that really work though? Like calling them after I get the new one?
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I have not tried after I received the phone but have called a day after I put in claim and no problems. It's worth a shot I mean it could really happen. I always tell them I lost it why should I pay 130 to give my phone away and then they fix cheap and sell it high. Even if the device is broken there are still good parts that you or someone else could use
Side note you can put old phone on ebay and probably get at least 100 dollars to help cover the insurance cost.
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Juls317 said:
Does that really work though? Like calling them after I get the new one?
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Technically its fraud. And insurance fraud at that.
eollie said:
Technically its fraud. And insurance fraud at that.
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Yeahhh I figured that out after :banghead:
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eollie said:
Technically its fraud. And insurance fraud at that.
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I should of seen that coming. But who is screwing who, as phone company charges 600 for device then they require a 2 year contract and phone is only warrantied for one year so you buy insurance at 10 a month for 24 months another 240 we are now at 840 plus when phone breaks you pay another 130 for a grand total of 970, and you get a refurbished device. Do what you want. I am not condoning fraud but for that price I'm keeping my original phone. Ins company are nothing but legal scam artists
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anoymonos said:
I should of seen that coming. But who is screwing who, as phone company charges 600 for device then they require a 2 year contract and phone is only warrantied for one year so you buy insurance at 10 a month for 24 months another 240 we are now at 840 plus when phone breaks you pay another 130 for a grand total of 970, and you get a refurbished device. Do what you want. I am not condoning fraud but for that price I'm keeping my original phone. Ins company are nothing but legal scam artists
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If you pay 600 bucks for a device on contract then you are doing it wrong. I paid right at 400 for the phone and car dock OUT of contract.
I understand what your saying, however it is insurance fraud. I disagree with people doing this and will speak up every time. Plus Im sure your comment and my replies will be reported to a mod and get this thread either locked or them removed. Because xda doesnt condone this and doenst allow these type of conversations.
Food for thought, if you are caught doing this it can also cause you to be non insurable as well as criminal charges or for however long the insurance company feels necessary to report you as a risk for fraudulent claims when attempting to get insurance in the future.
eollie said:
If you pay 600 bucks for a device on contract then you are doing it wrong. I paid right at 400 for the phone and car dock OUT of contract.
I understand what your saying, however it is insurance fraud. I disagree with people doing this and will speak up every time. Plus Im sure your comment and my replies will be reported to a mod and get this thread either locked or them removed. Because xda doesnt condone this and doenst allow these type of conversations.
Food for thought, if you are caught doing this it can also cause you to be non insurable as well as criminal charges or for however long the insurance company feels necessary to report you as a risk for fraudulent claims when attempting to get insurance in the future.
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I agree with you and understand where you are coming from, but it makes me wonder...
If you were to flash your device and hard brick it, and you have insurance. Would you call Tmobile and say "I rooted my phone and was attempting to load third party firmware on it when I messed up and my device will no longer turn on."?
Or would you simply say your device does not turn on anymore?
jigglynuts said:
I agree with you and understand where you are coming from, but it makes me wonder...
If you were to flash your device and hard brick it, and you have insurance. Would you call Tmobile and say "I rooted my phone and was attempting to load third party firmware on it when I messed up and my device will no longer turn on."?
Or would you simply say your device does not turn on anymore?
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I sat for three days with a semi hard bricked Droid X that I got the day after they released. I was about to buy a new phone when moto's version of odin was leaked and I was able to restore it. I also thought my Optimus V was beyond restoration and after hours and hours of tinkering got it back alive. I had paid for insurance from best buy and thought about using it but personally I couldnt do it.
So to answer I wouldnt even call them. I would start saving to replace the phone. I broke it I have to eat it.
Those numbers were meant to be general speaking but that is just my opinion I'm done with this topic
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Hello skyrockters ,
So my skyrocket , purchased on 4th of May 2012 (2.3.6 UCLA3 from the box,unrooted and all stock) , is heating from time to time while using it ... I had a skyrocket before the current one and it never felt heating like this one ...... It's not heating SO MUCH but non the less I can feel it when using the phone 1-2 min + like when calling or browsing the internet ....
Today I opened the back cover and when I took the SIM card the golden area out it is not uniformly gold as it should , instead a small roundish burn mark on the edge of it (darker than the rest of the SIM) ...
Now the problem I am past the first month of owning the phone , and I think if I would go again to the att store they will start BSing me about contacting Samsung for a solution (being more than a month now for a replacement or refund)...
And by the way , calling quality is not so clear I'm noticing compairing this device to the old skyrocket I had !!! maybe the UCLA3 vs UCKJ2 ???
Have anybody had this issue ? and what to do in your opinion ?
Your help is much aprecaited
Thanks
Warranty. Clearly a hardware issue. Nothing any of us can really do.
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aceownstheworld said:
Warranty. Clearly a hardware issue. Nothing any of us can really do.
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Thanks for the reply
So should I expect the att store to do something about it ? like replacement (more than 1 month on purchase so out of customer satisfaction) ? or should I contact Samsung ???
All of the skyrockets if bought from att, have a year warranty. Meaning if you have a device support center within a few hours of you, I'd skip the store and take it to them to get a new one. If not, go to the store and they'll help you through the process of calling the warranty people. It'll take about 6 business days for the replacement to get to you.
My phone bricked about a month ago and I drove an hour to a support center. I was in and out in 15 minutes since my phone was completely bricked. They just ended up giving me a new one.
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aceownstheworld said:
All of the skyrockets if bought from att, have a year warranty. Meaning if you have a device support center within a few hours of you, I'd skip the store and take it to them to get a new one. If not, go to the store and they'll help you through the process of calling the warranty people. It'll take about 6 business days for the replacement to get to you.
My phone bricked about a month ago and I drove an hour to a support center. I was in and out in 15 minutes since my phone was completely bricked. They just ended up giving me a new one.
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Thanks again , the issue is that I am on straighttalk and the burned SIM is ST SIM ... Would that make a difference ? and the other point is that the issue is intermittent , and the call quality issue is somehow subjective and liable to intentionally "subsidized" by a rep .... you know what I mean when they feel they will loose another device to a customer ...
contract or not, as long as you bought the phone from an AT&T store, you should be under warranty.
considering an article that was on engadget a while back about a skyrocket catching fire in a persons pocket im pretty sure you can get it replaced. Considering that article got a official statement from Samsung about them going to investigate.
it isnt from engadget but its the same thing
http://www.electronista.com/articles/11/12/01/smartphone.explodes.in.pocket/
What if the att store will give craps about Samsung warranty type of thing ? i.e. trying to kick me off the store ?
mahanddeem said:
What if the att store will give craps about Samsung warranty type of thing ? i.e. trying to kick me off the store ?
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What?
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xcrazydx said:
What?
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I am sure you understand what I mean..Saying I should get the warranty from Samsung (we can't help you here)
change warrenty
Went today to att store , they refused doing anything , att 800 number said nothing to do cause I have no att account with them , finally kicked to contact Samsung ... !!!
Next step ???
Umm? Contact Samsung. lol
hechoen said:
Umm? Contact Samsung. lol
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Umm? genius
PS : I didn't think I payed 500$ to att to receive a refurb from samsung 40 days later