Unique digitizer (touchscreen) problem - HTC Sensation

Smashed up my screen (dropped two feet onto a laminate pretend hardwood floor... can't believe it but whatever!), ordered a hong kong replacement, installed it yesterday, and the new digitizer has an issue I haven't seen anyone else talk about... it works for about 1-1/2 seconds, then quits for about 1/2 second, then repeats. I figured this out by testing it with a paint program. Check out the video at http://www.youtube.com/watch?v=F6spRuiA0bI
So now I'm going to do a factory wipe and see what happens, but I figure it's honest and for true defective, so I've contacted the seller about another one.

rryanosman said:
Smashed up my screen (dropped two feet onto a laminate pretend hardwood floor... can't believe it but whatever!), ordered a hong kong replacement, installed it yesterday, and the new digitizer has an issue I haven't seen anyone else talk about... it works for about 1-1/2 seconds, then quits for about 1/2 second, then repeats. I figured this out by testing it with a paint program. Check out the video at http://www.youtube.com/watch?v=F6spRuiA0bI
So now I'm going to do a factory wipe and see what happens, but I figure it's honest and for true defective, so I've contacted the seller about another one.
Click to expand...
Click to collapse
You 're probably right! Watching the video and knowing the hong kong reputation the digitizer must be defective! You should request a new one!

Did you try everything in this thread http://forum.xda-developers.com/showthread.php?t=1239238

Related

Anybody else have dirt under their screen glass?

I got a G Tablet for Christmas and there are three specks of dust under the glass! Oh so frustrating. I'm gonna exchange it (not looking forward to shipping fees and waiting) because it drives me crazy.
Am I the only one with this problem?
I'd hate for my replacement to have the same problem.
I have the same problem, 2 decent sized pieces of dust under the glass. Since i'm in Australia I'm not about to ship it back to the US for a warranty replacement.
I will probably try to disassemble it and see if I can lean it myself. Pretty ordinary QA..
I replaced my first gtab because of dirt behind the screen. I opened the replacement in the store before I took it home, just to make sure.
Dust under screen - Solution!
I had this issue come up after about 1 1/2 months, about 5-6 annoying white specs appeared between the touchscreen and the lcd panel. I really did not want to return yet another gTab (first one had bad power port) so I took a chance with some canned air. Being very careful not to allow any of the propellant inside, I removed the memory card and gave a couple of quick blasts of air into the memory slot and again in the usb port. Problem SOLVED! All of the dust specs under the screen disappeared and the display is once again flawless and clear. I suggest giving this a try before committing yourself to going through the return process.

[HELP] I literally broke my TF 700! What should I do??

Last night I dropped my TF 700 about 5 feet onto concrete floor.
It was working fine right after the drop, but the screen panel ('Gorilla Glass') was popped out a bit and one
corner of the frame was severely dented. But the worst part is that I thought I could fix it on my own.
So I disassembled my TF 700 following the 'TF 700 Teardown Tutorial.' I was able to fix the dented aluminium backplate
(I ripped off the warranty seal during this process though).
After this I reassembled the tablet and everything seemed fine at this point.
However, when I tried to turn it on, the screen display wouldn't turn on. I know that the tablet is still functioning because
when I connect it to my PC, I can see all the files saved. But the screen is completely dead.
I'm pretty sure that this is because I accidently bent some cable component that connects the LCD panel to the mainboard
(the flat cable thing that is made up of copper fibers). Upon closer examination, it looks like the bent cable is preventing some parts from
connecting to each other (please see the picture attached). I really need this tablet and I'm here to ask you what I could do to fix this.
Where should I go and how much do I have to pay to replace/fix the bent cable? Or even better, where can I get the new back-plate? Cuz mine now looks terrible..
Desperately waiting for some advice...
almightytaek said:
Last night I dropped my TF 700 about 5 feet onto concrete floor.
It was working fine right after the drop, but the screen panel ('Gorilla Glass') was popped out a bit and one
corner of the frame was severely dented. But the worst part is that I thought I could fix it on my own.
So I disassembled my TF 700 following the 'TF 700 Teardown Tutorial.' I was able to fix the dented aluminium backplate
(I ripped off the warranty seal during this process though).
After this I reassembled the tablet and everything seemed fine at this point.
However, when I tried to turn it on, the screen display wouldn't turn on. I know that the tablet is still functioning because
when I connect it to my PC, I can see all the files saved. But the screen is completely dead.
I'm pretty sure that this is because I accidently bent some cable component that connects the LCD panel to the mainboard
(the flat cable thing that is made up of copper fibers). Upon closer examination, it looks like the bent cable is preventing some parts from
connecting to each other (please see the picture attached). I really need this tablet and I'm here to ask you what I could do to fix this.
Where should I go and how much do I have to pay to replace/fix the bent cable?
Desperately waiting for some advice...
Click to expand...
Click to collapse
Ouch! Tough break. Unless you have insurance, shed a few tears, bury it quietly in the backyard behind the garage, and buy a new one.
BTrack said:
Ouch! Tough break. Unless you have insurance, shed a few tears, bury it quietly in the backyard behind the garage, and buy a new one.
Click to expand...
Click to collapse
If you do not have an extensive warranty, you'll probably lose about as much money repairing this unit as when you'd buy a new one (it sounds pretty bad, judging from your story). It might be better to bite the bullet, as BTrack proposed.
Hard for me to see what happened by the pics.
Someone had post sometime back that they were parting out their broken Infinity.
Maybe the search can turn up the thread.
Glad I've had a folio around mine.
Banged it a few times being careless.
I feel for ya...hope you can find a fix.
Ouch, unless yo have insurance I think you may be out of luck. I know Asus will fix tablets with " costumer induced damage", but they charge for parts and labor. And it looks like it would cost more to fix than buying a new tablet.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
.Just an off the wall idea, you might try sending a PM to someone who has bricked their device and see if they want to sell it. You might be able to pick up the case and connector that way
I had a drop onto tile with my first prime.
My AMEX covered the cost but they made me send it to Asus (even after getting an estimate) instead of just refunding the money like they had on some previous items. When mine dropped it was just the front glass that cracked all the way across, as well as the aluminum body being deformed. The touchscreen was working, screen worked, device was fully functional. The final repair + shipping came to around $378, and that was still a functional (though sharp, pointy and ugly) device when it got to them. If you bought it on a credit card you should check to see if they have any kind of accidental coverage. Good luck
Well thanx a lot guys..
Thank you for all your help.
I guess I just have to buy new one then..:crying:
almightytaek said:
Thank you for all your help.
I guess I just have to buy new one then..:crying:
Click to expand...
Click to collapse
Why don't you try taking it apart like you initially did, buy a bricked one and try to fix it?
You could sell it to me so I don't have to disassemble a fully working one to play with hardware
I had dropped mine off a table onto a concrete as well. About the distance too. Hit right in the corner of the power button. The glass held up well. The metal bent up and plastic completely cracked through. I was able to squeeze it back together, but was still bent up. It still was functional.
I was did an a-hole move. Since I did it a week after receiving from Amazon, I told them it came damaged, but packaging was fine. They exchanged and not a problem.
You could try exchanging it from where you got it. Another option, there are aftermarket warranty services that you may be to use if you got recent enough. Some allow you to get purchase within thirty days of purchase.
Although, my guess, you probably past that time. I would suggest trying to fix it again. At this point, you have nothing to loose.
Send it back ta Asus for an estimate to repair. Ya never know, you might get off with a cheap fix.....worth a try.
I'm bummed for ya though.
Brad
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

[Q] Screen Replacement (Difficulty?)

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
First of all , this was asked before. Read the forum. I know because i asked that question.
Check here ;
http://forum.xda-developers.com/showthread.php?t=2021232&highlight=screen
and here ;
http://forum.xda-developers.com/showthread.php?t=1971226
Carefully read them , especially my posts because i did it.
Where are you from and how fast can you get the replacements off ebay ?
When you get them it'll take about half an hour to fix it.
Nobody will notice unless there's damage to the LCD.
If it has we'll have to change it too.
I can guide you via Skype video calling.
Ok so I have managed to remove the broken screen, it was actually fairly easy my only concern is the part show at the 7:00 minute mark of the video below, was broken when I removed it. The copper tape strip (or whatever it is) is still in tact. Where can I purchase this part? I still have all the pieces and if worst comes to worst I will attempt to very carefully assemble the phone with the broken parts to see if the phone still functions. I'm assuming this is part of what operates the home, search, back and menu buttons.
I have already removed the glue and am going to pick up a new screen from London shortly. I had some adhesive remover and work in a glass shop so I have all the tools and cleaners to ensure my new screen sticks and fits nicely.
After reading the thread you linked I am wondering if the screen they sell in London will will include the outside casing, this would solve all of my problems. I guess I will know soon enough, heading to London now. I will let you guys know how I made out.
Heey if you look on youtube you find couple of videos its not very difficult i did it with a friend of my it takes 20 minutes be carful ^^
Goodluck
You can make do without a front case if you know what you're doing. I lacked equipment so i used alternative methods like shoe glue or blowdryer (which killed the original digitizer)...
No matter what you do they'll recognize if you don't buy it with a front casing though... (Already glued preferably)
I found it in turkey so i don't think you can't find it in london , resources are vast there...
Look around.
Remove the digitizer and check the lcd before heading to london if need be buy it as well.
If you need help you know where to find me...
Cheers!
Sent from my LG-P920 using xda app-developers app
Ok so I got the new screen installed and everything is working great. I purchased some 3m adhesive at the repair shop which made for a very clean replacement after removing all the old glue with some adhesive remover. Decided to grab a LCD for my brothers LG970 while I was there and repaired it as well.
New phone arrived yesterday evening, so I will be sending this one back this afternoon. The screen replacement is very clean so I'm not concerned about that but I did manage to lose the little speaker cover from the front of the phone, I just plan on telling Rogers it fell of at some point if they ask about it. Considering the phone is in working order with no physical damage besides wear and tear I don't expect an issue from Rogers.
By the way anyone want to purchase the brand new Optimus3d Rogers sent me? Not even taking this one out of the box, selling it and getting the as far away from LG phones as I can.
Thanks for all the help guys.
I could think about buying it but you need to disassemble it and wrap the parts good.
In Turkey it's illegal to buy phones from foreign countries but it's not if you buy not working parts.
So in short i'm gonna con them into thinking it's for parts if you're up to it. PM me the price in your head.
Sent from my LG-P920 using xda app-developers app
I have sent you a pm. At least I believe I have I don't actually see the message in my sent items list.

success story with warranty replacement

I've always had problems with companies being incredibly difficult with warranty replacement. This is the first time it went far better than expected.
It started with a ghost touch problem on my TF700t. The screen would randomly sense that I was touching it in the far right corner when I clearly wasn't. This made that tab next to useless. This would seem like a simple solution, but there was a decent dent in the bottom of the tab at the charging slot and I had no idea how it got there. This would void the warranty as the plastic part where the glass touched the aluminum was cracked and the aluminum was bent. I told the ASUS rep. nothing about this before I sent it off but I worried what would happen when they got it. (The ASUS rep will warn you during the RMA request that they inspect it when it arrives and will charge you.)
The RMA went through fine and within a few days of its arrival I received a notification that it was shipping without any problems. I received the tablet back and noticed something that really surprised me. On the sheet that says what they replaced, there were two notes. One said "false screen issue, part # ..... replaced (the screen). The second said "gap anomaly, part # ..... replaced" Not only did they replace the screen, they replaced the entire housing of the tablet. It now looks brand new!
This is my first post on XDA developers so if I did something wrong when posting thats why...

Volume button repair gone wrong.

So a few weeks ago my brother spilled the tiniest drop of soft drink on my volume buttons, and they've been sticky ever since. Today I finally built up the courage to open my Nexus 5 to clean the buttons. I was extremely gentle as always, and there's no visible damage to the device. I wiped away at the gunk with a dry microfiber cloth and put everything back together again. When I tried to turn the phone on, I could hear Viber messages coming through, but the display wasn't working. I thought maybe I had knocked the LCD connector so I opened the casing again and made sure all ribbons were secured and closed everything back up again. Well now I get nothing. No display and no sounds.
I've called Google and explained the issue, minus my repairs and they've agreed to send me a new handset which should be here within the week, and I'll send in my device when the replacement arrives. Out of curiosity though, what happens if they find the handset was tampered with? Will they automatically bill my credit card seeing as I already have the replacement?
iPWNtehNOOB said:
So a few weeks ago my brother spilled the tiniest drop of soft drink on my volume buttons, and they've been sticky ever since. Today I finally built up the courage to open my Nexus 5 to clean the buttons. I was extremely gentle as always, and there's no visible damage to the device. I wiped away at the gunk with a dry microfiber cloth and put everything back together again. When I tried to turn the phone on, I could hear Viber messages coming through, but the display wasn't working. I thought maybe I had knocked the LCD connector so I opened the casing again and made sure all ribbons were secured and closed everything back up again. Well now I get nothing. No display and no sounds.
I've called Google and explained the issue, minus my repairs and they've agreed to send me a new handset which should be here within the week, and I'll send in my device when the replacement arrives. Out of curiosity though, what happens if they find the handset was tampered with? Will they automatically bill my credit card seeing as I already have the replacement?
Click to expand...
Click to collapse
from what i understand of how google does RMA's, they take a deposit from your account for the replacement they sent you and refund it when they receive your defective device. So im guessing that they will just keep whatever they take out.
Though i could be wrong, ive didnt have to rma my device, and im basing this on what ive read
TheAtheistOtaku said:
from what i understand of how google does RMA's, they take a deposit from your account for the replacement they sent you and refund it when they receive your defective device. So im guessing that they will just keep whatever they take out.
Though i could be wrong, ive didnt have to rma my device, and im basing this on what ive read
Click to expand...
Click to collapse
They don't take the money, they do just block it on your credit card
In my case, Google released the whole sum as soon as I handed the defective N5 to UPS and sent them the tracking number, so there's nothing to worry about :good:
Replacement has shipped. The ride begins!
Well, the replacement arrived yesterday. I tried to book a time to have the defective unit picked up, but the link that Support emailed me doesn't work, so they're looking into that for me.
Strangely though, the authorization on my credit card has disappeared, even though I haven't sent the unit back.

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