So yeah, I was just playing a game and randomly a screw feel right out of it from above the top left trigger. I don't know how it was in there at all as it seem to have no threads for it to be tightened back in.
What should I do?
Edwii said:
So yeah, I was just playing a game and randomly a screw feel right out of it from above the top left trigger. I don't know how it was in there at all as it seem to have no threads for it to be tightened back in.
What should I do?
Click to expand...
Click to collapse
put it back in?
Have a look at the iFixit teardown and see if you can see the screw in their teardown. Or contact where you got the device from and make a warranty claim.
Edwii said:
So yeah, I was just playing a game and randomly a screw feel right out of it from above the top left trigger. I don't know how it was in there at all as it seem to have no threads for it to be tightened back in.
What should I do?
Click to expand...
Click to collapse
Contact Nvidia. They will fix you right up. Most likely send you out a replacement device, then send yours in. Their customer service on the Shield has been excellent.
Wow, the screw just fell out? That sucks.
But yeah, Nvidia customer service is excellent I'm sure they'll help you out.
SiDCrAzY said:
Wow, the screw just fell out? That sucks.
But yeah, Nvidia customer service is excellent I'm sure they'll help you out.
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Click to collapse
Character Zero said:
Contact Nvidia. They will fix you right up. Most likely send you out a replacement device, then send yours in. Their customer service on the Shield has been excellent.
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Click to collapse
Yeah just fell out, there are like no thread in the hole to put it back in, I dunno, seems weird.
Is it easy to transfer all the files from one to the other?
I had the same thing happen to my device, and when I contacted Nvidia, they wanted to RMA it. I thought that was ridiculous for one of 7 screws, so I decided to take it by Microcenter today (or yesterday I guess, it's after midnight) and asked at the Knowledge Bar if they had the right screw or knew where to find one. They told me that the screw was no issue, just that the head would be different. I told them I couldn't care less, and they found the right screw and put it in free of charge.
thehackattack said:
I had the same thing happen to my device, and when I contacted Nvidia, they wanted to RMA it. I thought that was ridiculous for one of 7 screws, so I decided to take it by Microcenter today (or yesterday I guess, it's after midnight) and asked at the Knowledge Bar if they had the right screw or knew where to find one. They told me that the screw was no issue, just that the head would be different. I told them I couldn't care less, and they found the right screw and put it in free of charge.
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Click to collapse
I would have RMA'ed it, I'd be thinking that another one was going to fall out any second. Plus they do advance RMA's, so you wouldn't have to spend one second without a shield and not only that but they overnight it to you.
Edwii said:
Yeah just fell out, there are like no thread in the hole to put it back in, I dunno, seems weird.
Is it easy to transfer all the files from one to the other?
Click to expand...
Click to collapse
PLug shield A into a computer, COPY, plug shield B into a computer, PASTE.
Theres a little more to it than that if you want to do things properly, but its not hard.
If you want to copy your apps on a non rooted device (btw, rooted devices have no warranty) install ES File explorer and you can backup apps to .apk files which can then be sideloaded onto the new device.
SiDCrAzY said:
I would have RMA'ed it, I'd be thinking that another one was going to fall out any second. Plus they do advance RMA's, so you wouldn't have to spend one second without a shield and not only that but they overnight it to you.
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Click to collapse
I was aware of the great RMA Nvidia provides, but I just couldn't get over the ridiculousness of having a replacement sent over a screw that fell out. The replacement screw has been perfect so far.
Just to be clear.
The screw fell out of the Shield. I didn't lose the screw.
When I tried to put the screw back in it had NO THREADS in the screw hole for any screw to grab on to.
If I RMA it, it's not because I can't get a screw to fit, it's because there is no threads in the hole.
Edwii said:
Just to be clear.
The screw fell out of the Shield. I didn't lose the screw.
When I tried to put the screw back in it had NO THREADS in the screw hole for any screw to grab on to.
If I RMA it, it's not because I can't get a screw to fit, it's because there is no threads in the hole.
Click to expand...
Click to collapse
I would RMA it if there is no thread in the hole. You can get self tapping screws, but most electronic gadgets are made of plastics that tend to crack when used with self tappers so you'll just make it worse. Or you could tap it yourself properly, but again, might not be perfect. RMA or return to the shop you bought it from.
SixSixSevenSeven said:
I would RMA it if there is no thread in the hole. You can get self tapping screws, but most electronic gadgets are made of plastics that tend to crack when used with self tappers so you'll just make it worse. Or you could tap it yourself properly, but again, might not be perfect. RMA or return to the shop you bought it from.
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Click to collapse
I would RMA it. That way NVIDIA can look for what went wrong, and you don't get "screwed" by it later on. Also, to back up your device, use "adb backup". So far, had great luck doing that. Google is finally getting Android caught up to iOS 1.0 in that regard. :-/
Edwii said:
Just to be clear.
The screw fell out of the Shield. I didn't lose the screw.
When I tried to put the back in it had NO THREADS in the screw hole for any screw to grab on to.
If I RMA it, it's not because I can't get a screw to fit, it's because there is no threads in the hole.
Click to expand...
Click to collapse
Its not just you. I have tore down my shield a few days ago and 1/2 the screws have been slighty over tightend from the factory...
I really dont even know how to feel about this. Not much i can do now (as I have clearly voided my warany) but drill out and re-tap the holes to fit a sightly larger diameter screw.
As it is right now my Shield is still very solid feeling when assembled. But I know the long term effects of plastic housing with metal fasteners will eventually fail under the constant twisting forces applied to the device ( shield is by no means alone in this engineering short sight) I just hope that the "shield 2" will come out before that happens
Mine did the same thing last night.
s0me guy said:
Its not just you. I have tore down my shield a few days ago and 1/2 the screws have been slighty over tightend from the factory...
I really dont even know how to feel about this. Not much i can do now (as I have clearly voided my warany) but drill out and re-tap the holes to fit a sightly larger diameter screw.
As it is right now my Shield is still very solid feeling when assembled. But I know the long term effects of plastic housing with metal fasteners will eventually fail under the constant twisting forces applied to the device ( shield is by no means alone in this engineering short sight) I just hope that the "shield 2" will come out before that happens
Click to expand...
Click to collapse
Mine had a creaking sound when I would open it, I just figured it was because how tight the hinge was. Then last night I opened up the screen heard a plastic popping sound and noticed the screen was off a bit. When I closed it, the hinge on the left side as your looking at the screen seemed raised and when I turned over the Shield there was the screw by the hinge missing. After some searching I found it, tried to put it back in but it fell out. Well I called Nvidia and they are sending me another one, RMA'd this morning. They said send there other one back. What sucks is I just put a Skinomi carbon skin and screen protector last week. I'm going to try to peel them off and save them for use on the new unit or I might have to order another. My advice Live Chat them and RMA it.
shawnchalfant said:
Mine had a creaking sound when I would open it, I just figured it was because how tight the hinge was. Then last night I opened up the screen heard a plastic popping sound and noticed the screen was off a bit. When I closed it, the hinge on the left side as your looking at the screen seemed raised and when I turned over the Shield there was the screw by the hinge missing. After some searching I found it, tried to put it back in but it fell out. Well I called Nvidia and they are sending me another one, RMA'd this morning. They said send there other one back. What sucks is I just put a Skinomi carbon skin and screen protector last week. I'm going to try to peel them off and save them for use on the new unit or I might have to order another. My advice Live Chat them and RMA it.
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Click to collapse
The screw by my hinge fell out today too and i lost it. I want to RMA it but this will be my second one and i just want to keep it.
Im gonna see if they will just send me a screw.
Just an update, So...
I was going to rma it cause every one is like nvidia are the rma kings or w/e.
I got my Shield from ebay, in a New(other) condition, the owner got it from a game stop on a trade in, so they tried it afterward but couldn't return it, so its basically brand new. But because I'm not the true first owner, the warranty isn't transferable. I mean, considering it hasn't been on the market for even a month yet, this seems pretty petty a thing to hold against me.
Seems fair, even though it sucks. That's a pretty common practice from any company. It's to keep people from just buying a used(even broken) Shield at a dirt cheap price and get a brand new one by exchanging it.
Either way though, I'd be bummed if I were in your shoes.
blinkdragonid said:
The screw by my hinge fell out today too and i lost it. I want to RMA it but this will be my second one and i just want to keep it.
Im gonna see if they will just send me a screw.
Click to expand...
Click to collapse
UPDATE: Nvidia said they wouldnt give me a new screw, but a new shield. This is my second RMA. Nvidia Rocks! I didnt root my 1st one, but i did my second one and they dont really care about that. It seems to me they just want to put this "trial" product out there and support it to
the end of the world. then see if its worth it to go for another nvidia type system.
blinkdragonid said:
UPDATE: Nvidia said they wouldnt give me a new screw, but a new shield. This is my second RMA. Nvidia Rocks! I didnt root my 1st one, but i did my second one and they dont really care about that. It seems to me they just want to put this "trial" product out there and support it to
the end of the world. then see if its worth it to go for another nvidia type system.
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Click to collapse
My interpretation of what they said is that they would launch in the US first, iron out the kinks and go global. So I expect they are using experiences of guys like you (and other forum users) to work out what is needed for a 2nd revision shield which would go global.
my solution
I would say RMA like everyone else, didn't feel like it would help me in the long run, due to the Shield not being durable at all.
I had the same problem, and have seen this 3 other times. My shield was broken brand new, I didn't even know it at the time. The screen it self could move way to much from left to right. all the screws were there. Got my hands on another and found the screen was very sturdy. Then a friend of my ask me to fix his due to this problem, but he said he had dropped his from about a foot. Which is understandable if you drop it.
The left screw was the problem for me. but i did both screws to make it symmetry.
What I did, was took it apart filled both screw holes with super glue and drilled it out, you can now see the screws on the front. Then I tapped it with a 2.5mm treads. and added the screws.
Hopes this helps someone.
Well, I knew the time would come, I shouldn't be so picky on cases. I had my phone in my lap, hopped out of the car and heard my phone drop from my lap. Totally forgot it was there. One corner impact and it cracked my screen, which is disappointing because I drop my iPhone all the time and nothing happens to it. But, at least it's not the whole screen that's shattered, might even be a waste to replace it. The screen is responsive still.
With that said, anyone know where I can get a replacement screen or should I have a "professional" do it?
I'm looking at this:
http://www.ebay.com/itm/LG-Google-N...e_Replacement_Parts_Tools&hash=item233373ec1c
That way there's no damage to the frame.
well yeah i want to know that too and how much it cost me to replace the screen
Sent from my Nexus 5 using Tapatalk
@dinggus
Ebay link looks OK. I guess you can replace screen yourself, if you have "straight" hands. Nexus 5 Teardown should helps you.
BTW, more Parts for Nexus 5.
Well, if you are going to try this one yourself, it's one of the "easier" ones. As long as you get the LCD assembly and frame that is already put together. On eBay, there are some vendors selling the the assembly + frame for $135. No really crazy tools are needed. Shouldn't be anything too catastrophic happen since you are changing the whole front of the phone. If you were trying to separate the top glass, I'd definitely advise against if you aren't a pro. If you absolutely don't feel comfortable with doing it and can be without the phone for a few days, then feel free to PM me, and we can discuss other options.
If you have steady hands, enough patience and some previous experience in disassembling phones (youtube could help a lot), it shouldn't turn out to be quite a big challenge.
I would advise though in some attention taking off the rear cover (it's not difficult, but if you apply too much pressure you might end up bending or breaking it). Same goes with the battery, which is attached to the back of the screen with some adhesive. Use a plastic tool for this, and try to peel it off with a strong and steady hand. Once you do that, it's only a few screws.
I think LG would fix it for $150 so $135 to fix it yourself eh. Unless you want the accomplishment, but I have never ventured into replacing a cracked screen.
Just got off the phone with LG, they said they can't price over the phone, they have to have a tech see the phone and they'll call with a quote. So, 2 weeks without a phone just to get a quote and maybe repaired if I want to spend that kind of money.
I am 80% positive that I have viewed a few post of them charging $150 for screen replacement. You aught to check in the thread "who dropped it" the answer might be there. Its in general. Hard to find with xda app.
Sent from The Deathstar
Well, turns out once the screen is cracked it cracks easier now. As of now, the phone starts clicking on random things when the screen is touched.
I'm debating to either buy a new one and sell this one, should come out to the same price as buying a replacement screen once the cracked phone is sold.
What would you guys suggest? I can't send it in to LG as I need my phone and replacement screen + front housing is $200 to replace myself or $220 to replace by a professional.
I'm looking at this: http://www.etradesupply.com/lg-nexus-5-lcd-screen-and-digitizer-assembly-with-frame.html
It seems to come with majority of everything and I just need to transfer over the antenna wires, motherboard and battery.
or
http://www.repairsuniverse.com/lg-g...exus 5 Screen with Frame&utm_campaign=LE55ONS
I'll have to transfer over everything, which they have a tutorial - https://www.youtube.com/watch?v=OPuCmfhzgbg - which makes me nervous seeing this.
dinggus said:
Well, turns out once the screen is cracked it cracks easier now. As of now, the phone starts clicking on random things when the screen is touched.
I'm debating to either buy a new one and sell this one, should come out to the same price as buying a replacement screen once the cracked phone is sold.
What would you guys suggest? I can't send it in to LG as I need my phone and replacement screen + front housing is $200 to replace myself or $220 to replace by a professional.
Can't you try the below? Quite easy to dis-assemble the phone, steady hands and proper screw driver + torx driver, use a hairdryer to warm up the glue connecting the battery + LCD to the digitizer
Sorry can't post external links to XDA due to post counter search Ebay for "Frame-LCD-Display-Touch-Digitizer-Screen-for-LG-Google-Nexus-5-D820-D821" results are between $108-$120 ...
Click to expand...
Click to collapse
How do you diagnose what to replace on your tablet? Is it possible with the tf700t?
Here is the scenario- I travel a lot and kind of pack my backpack tight and I think the extra pressure on the tablet has screwed the right side.. I turned on show touches in developer tools and a touch comes and goes from the right mid side (sometimes it moves) .
I was able tdeal with this for a while but now after my last travel it's made it almost impossible to use the tab. My tablet it is out of warranty, unlocked and rooted so don't know if I could sent it to Asus for repair.
My question is, is it my touchscreen I need to replace or is it another component? Currently I I hold the tablet and apply pressure on the right side (back) I can make the touch go and come. If I turn the screen off it will remove the touch for a bit. if the touch won't go away I try to apply pressure to the back in various spots to it goes away
My understanding is if you can see what's on the screen the display panel is good. If there are touch problems then you MIGHT need a new digitizer. It could also be that in bumping it around and what not that the ribbon cable connecting the digitizer has come loose. Heat sometimes seems to be involved in this happening too. There are a couple threads here about these issues, fixing them and how to go about replacing the digitizer yourself and where people have bought them. It's not a feat for the faint of heart but it can be done at home.
flhthemi said:
My understanding is if you can see what's on the screen the display panel is good. If there are touch problems then you MIGHT need a new digitizer. It could also be that in bumping it around and what not that the ribbon cable connecting the digitizer has come loose. Heat sometimes seems to be involved in this happening too. There are a couple threads here about these issues, fixing them and how to go about replacing the digitizer yourself and where people have bought them. It's not a feat for the faint of heart but it can be done at home.
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Click to collapse
Thanks I'll check it out didn't know if it was the touch screen or digitizer. I'm typing on it right now so seems like touch is just fine.
I suppose I'll open it up and see if a cable is loose. But do you think Asus would accept it for repairs? It's unlocked and rooted.
They woud gladly accept it for repairs... but they would charge you a bundle. Your warranty is void since you unlocked.
Sent from my K00C using Tapatalk
Touch screen/digitzer I believe are one in the same.
Sure Asus will fix it. In/out of warranty. But as mentioned, they'll charge you big bucks. My guess to replace the digitizer would be about 300USD. MIGHT be a little less.
If you open it somewhere inside, can't recall position, there is a service switch you should turn off 1st, before you do anything else. That might keep you from frying some component should a short develop somehow. Just remember to turn it back on last before you finish inside.
I recall reading that the ribbon cable is held in place by either glue or double sided tape and the heat aids in its becoming loose and can be part of the problem with the digitizer getting all crazy.
BTW Anyone can feel free to correct or add to this....
So on my Nexus 5, the backlight started going off randomly... tapping phone would bring it back..
Then eventually it went out and i had to bend/flex the phone and it would keep working a while..
I contacted support then, but one time i bent it a little to get it on and the frame (plastic outer edge cracked), doh.. Now, of course, they will not give me a warranty repair because the device is physically damaged. So i tried a new screen, no dice. Now i have two good screens and a phone that still wont work unless i bend the crap out of it. Anyone else see this problem? Worth trying to replace motherboard? or should i just sell parts (new screen i bought, old screen, battery, etc) and buy a whole new phone... There is one specific point where i can bend it and backlight comes on, but i cant find a short or loose connection anywhere. I have had the thing COMPLETELY apart and back together multiple times. I should mention, it works totally fine when backlight is off, just no backlight so i can only see it in super bright direct illumination.
Any ideas???
Take it to a mobile phone repair shop.
Sent from my Nexus 5 using Tapatalk
Fixed for now! Woohoo! Based on the position of where i had to flex it, i tried a little gap filler... a folded piece of paper, between the SIM slot and the back frame. With everything screwed back together, it just puts a little pressure on that area of the main board.
Now the only problem is the screen i bought is defective (lines all up and down it) so now i have to disassemble again to put the old one back in.... oh joy, now to return it through ebay... I'm sure that will work well. Either way, phone working again! FYI, this phone is REALLLY easy to take apart and put back together.
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
ramerco said:
EDIT: F.. snapped the end off one of the little antenna cables (the black one, on the right when looking at the uncovered back of the phone) when redoing the screen. Anyone know what that is for? WiFi and cell data signals seem ok.. Looks like a diversity antenna for something, because of all the others at the tope. Maybe google will have an answer.
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Click to collapse
Check Bluetooth/try calling/using data just to be sure.
Do not discuss something on how to make fool of insurance company or even an warranty, It's not allowed here. Thanks