WIND Policy on Warranty? - T-Mobile LG G2x

Whats the policy on warranty on wind phones, i heard t-mobile did exchanges for equal value? does wind just give you a new phone if you're within the 1 year?

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Verizon - Cancel contract -- pay for phone?

Quick question for anyone who has looked into this before ...
I know when you get an upgrade and new phone you are increasing your contract by 2 years, and that contract is what essentially gives you a discounted price on the phone... so... I'm wondering... If you were to cancel your contract (paying the $150 fee) would you also be responsible for the difference in retail price on the phone??? Or is the $150 cancellation fee the ONLY charge???
jw
Zenoran said:
Quick question for anyone who has looked into this before ...
I know when you get an upgrade and new phone you are increasing your contract by 2 years, and that contract is what essentially gives you a discounted price on the phone... so... I'm wondering... If you were to cancel your contract (paying the $150 fee) would you also be responsible for the difference in retail price on the phone??? Or is the $150 cancellation fee the ONLY charge???
jw
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I have been through this with Sprint and AT&T/Cingular and the cancellation fee with them is all you pay. I have never used Verizon and probably never will.
I'm just wondering my options for down the road... not too happy with Verizon.. service does work in my home city but if I try going outside or visit my hometown I can never get any signal.
will have to see who releases the newest badass pda device.. usually sprint wins the race for some reason... att & verizon still haven't even gotten the touch yet! I'm not too concerned with ATT cuz they're clearly sleeping with apple but verizon really needs to get off their asses and come up with something innovative to capture our geeky attention... IT'S NOT IN THE NETWORK.
AT&T by far have the best coverage for HSDPA in Ohio and around the USA except for the west coast for some reason. The best devices are not at the carrier's stores. Check out some options at www.onthegosolutions.com
phones on that website are NOT cheap!...
$150 cancellation fee ? You have nice contracts in the U.S. ! Here, to resign we must pay the fee for every month remaining in our mobile contract, which would amount to something like €500 ($800) for me...
m3uch4 said:
$150 cancellation fee ? You have nice contracts in the U.S. ! Here, to resign we must pay the fee for every month remaining in our mobile contract, which would amount to something like €500 ($800) for me...
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ouch! Well, that's why I was wondering if you have to pay for the phone or not too??? reason being.. I paid $100 for my Titan from Verizon with all the discounts and such.. I'm sure that would turn around and sell on ebay for 250+??? that's easily cost of my phone + cancellation fee... could easily jump ship to another carrier for a new model with little or no cost... that is, however, if they dont charge you for the phone in addition to contract cancellation.
buying phones retail seems silly though... i surely cant afford $600+ for a phone... eek!

G2x Warranty in Canada

I bought the phone new in Canada. I have experienced problems with the gps along with some stability issues, and minor screen bleed. I called LG Canada yesterday, and the guy was ready to set up a repair request. I delay this action, and when I called today, the LG person says I have no warranty, and the person I called in the US confirmed this. So what do I do now? I'll contact Cellworldco, who I bought it from, about it tomorrow, that's for sure. I am using the July baseband.
G2X warranty is only through authorized sales outlets only and to the original purchaser only. Any G2X sales (not Canadian 2X P999) in Canada are resold (purchased in the USA, unlocked and then sent to Canada) "gray market" units and have no warranty.

[Q] Does a voided warranty affect insurance coverage?

My phone is covered under insurance, the screen is cracked, and it may or may not be bricked . My question is as the title states, will insurance still replace it for the deductible?
Cynicsatire said:
My phone is covered under insurance, the screen is cracked, and it may or may not be bricked . My question is as the title states, will insurance still replace it for the deductible?
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As long as you pay the deductible you can soak, break, brick, run it over, keep it, or poop on it if you want. It doesn't matter. Personally, Since I pay for it, I keep the broken one for parts and tell insurance it was a bad fishing trip and the wife dropped it in the lake
Sent from my HTC One X using Tapatalk 2
Is it true you don't get free exchanges after the manufactures warranty?
InflatedTitan said:
As long as you pay the deductible you can soak, break, brick, run it over, keep it, or poop on it if you want. It doesn't matter. Personally, Since I pay for it, I keep the broken one for parts and tell insurance it was a bad fishing trip and the wife dropped it in the lake
Sent from my HTC One X using Tapatalk 2
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Click to collapse
I don't have insurance on my phone since I haven't ever broke a phone/screen since my iPhone 3G pissed me off 3 years ago and went out upstairs window but couldn't you say you lost your phone and get another one X and sell/keep the other? I know AT&Tdoesn't block imei numbers like T-Mobile is starting too.
hapticxchaos said:
Is it true you don't get free exchanges after the manufactures warranty?
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Click to collapse
Are you asking if the manufacturer will give you an exchange if there is a defect, after the warranty expires? Obviously, they do not. They replace the phone for the warranty period, and after that you are on your own. Just like any other warranty in the world.
Insurance is different. You can insure it for as long as you want. Replacement is subject to the terms of the insurance plan (you often have to pay a deductible). But after a while, it doesn't make sense to be paying insurance for a device that has little value.
---------- Post added at 09:14 AM ---------- Previous post was at 09:12 AM ----------
emburybrett said:
I don't have insurance on my phone since I haven't ever broke a phone/screen since my iPhone 3G pissed me off 3 years ago and went out upstairs window but couldn't you say you lost your phone and get another one X and sell/keep the other? I know AT&Tdoesn't block imei numbers like T-Mobile is starting too.
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Click to collapse
Where did you hear that? I think AT&T blocks IMEI numbers like any other GSM carrier.
Also, what you are talking about is insurance fraud, and can get you sent to federal pound-my-a$$ prison.
this is strange to me. i work as tech for sprint, and if people pay the 8$ monthly insurance, then even after the year manufactures warranty i can replace them for free for a defective unit (obviously there is a 100$ deductible for cracked screen/ld/lost or stolen). so if your phone malfunctions after a year, att expects you to keep paying for the service with no device to utilize the service you pay for? or to pay the 200$ deductible just to get through until your next upgrade?
when i went in for an interview at att, they told me i should encourage people to add lines or sell overly expensive refurbs if their out of warranty. this seems like poor business practice.
hapticxchaos said:
this is strange to me. i work as tech for sprint, and if people pay the 8$ monthly insurance, then even after the year manufactures warranty i can replace them for free for a defective unit (obviously there is a 100$ deductible for cracked screen/ld/lost or stolen). so if your phone malfunctions after a year, att expects you to keep paying for the service with no device to utilize the service you pay for? or to pay the 200$ deductible just to get through until your next upgrade?
when i went in for an interview at att, they told me i should encourage people to add lines or sell overly expensive refurbs if their out of warranty. this seems like poor business practice.
Click to expand...
Click to collapse
I was told to do that (I also did it like 2 years ago and it worked out great) and it's a smart idea if you don't have insurance for your phone but now weird share everything plan it comes up 30 dollars extra month then extra 10 dollars a month on other plans.
---------- Post added at 11:30 AM ---------- Previous post was at 11:24 AM ----------
[/QUOTE]Where did you hear that? I think AT&T blocks IMEI numbers like any other GSM carrier.
Also, what you are talking about is insurance fraud, and can get you sent to federal pound-my-a$$ prison.[/QUOTE]
I know that it is and also they didn't block IMEI numbers I'd say about 2 years ago because someone was trespassing in my backyard and dropped their iPhone 3G and I went in to att to replace my motorola backflip with it didn't have no issue at all with it. they just switched my data plans and put a new SIM card into and I was out the door
emburybrett said:
I know that it is and also they didn't block IMEI numbers I'd say about 2 years ago because someone was trespassing in my backyard and dropped their iPhone 3G and I went in to att to replace my motorola backflip with it didn't have no issue at all with it. they just switched my data plans and put a new SIM card into and I was out the door
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Apparently, they didn't used to, but started to July 2012. http://www.digitaltrends.com/mobile/att-customers-can-start-blocking-stolen-devices-on-july-10/
---------- Post added at 11:45 AM ---------- Previous post was at 11:40 AM ----------
hapticxchaos said:
this is strange to me. i work as tech for sprint, and if people pay the 8$ monthly insurance, then even after the year manufactures warranty i can replace them for free for a defective unit (obviously there is a 100$ deductible for cracked screen/ld/lost or stolen). so if your phone malfunctions after a year, att expects you to keep paying for the service with no device to utilize the service you pay for? or to pay the 200$ deductible just to get through until your next upgrade?
Click to expand...
Click to collapse
Insurance usually don't work that way, so Sprint is the exception to the rule. Every insurance policy is different, so read the terms to see what you are getting. You can insure through third parties too, if you want.

Possbile sad time for unlockers with the DMCA law.

Just FYI for anyone who will buy a cell phone or tablet from a wireless company in the US, regardless of brand. Tmonews .com has an article about a new law that takes effect on the 26th making it illegal to unlock your devices and then use them on other networks.
I don't know if the Transformer line have cellular models in the US yet. It may also depend if Asus sells them directly to customers carrier unlocked (like Apple or Google does) and you just pop a simcard or through cell companies. I can see how it would be nice to have 3g/4g signal on a tablet instead of turning on hotspot from the phone.
I hope this gets turned down fast as yet again they are telling us what we can and can't do with a product we buy in this law.
This is a SIM unlock matter with US carrier branded devices.
It was announced last year. So this is not really "news" at this point.
IF you buy a carrier branded device that is SIM locked for a specific carrier network, "legally" you'll only be able to get the SIM unlock code from the carrier. And given how carriers have rules for giving up the unlock code, that favors them.
Anyone who buys an unlocked device has nothing to worry about. Our Infinities are not locked to any carrier and no US carrier has a branded Infinity. So this is not a concern for us.
Personally I'm with a pre-pay carrier and intend to buy unlocked devices going forward anyway.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
AW: Possbile sad time for unlockers with the DMCA law.
And that's why I'm happy to be able to buy unlocked phones and tablets and choose my carrier later.
Sent from my ASUS Transformer Pad TF700T using xda premium
Haha the US made a law forbidding users to do whatever they want with a device they paid good money for?
Can anyone say dictatorship?
Glad I'm Australian.
stevles said:
Haha the US made a law forbidding users to do whatever they want with a device they paid good money for?
Can anyone say dictatorship?
Glad I'm Australian.
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Click to collapse
The rational for the most recent decision is this. Someone signs up for a 2 year carrier contract and gets a phone free. (Or they get it at a price much lower than the actual cost of the device.) They then unlock that phone via 3rd party means and then leave the carrier. The EFT fee they may pay ends up being less than the cost of the device they obtained for free. So the carrier ends up losing a customer and losing money overall. The ruling is to thwart that kind of thing, or at least that's the position being taken.
People who pay full price for a device should still be able to get the unlock code and people who obtain a subsidized device should be able to get the unlock code after they've either paid off the device or meet other obligations as determined by their contract. They will need to get that code from the carrier, but they should be granted it. (I must say, I asked T-Mobile USA for unlock codes before I left them and they didn't send them to me in the timeframe they promised. I waited a week and got nothing. I ended up SIM unlocking on my own via a utility on this site.)
Anyone who buys an unlocked (International) device can do as they please and its already SIM unlocked anyway with no carrier ties.
Bottom line, don't buy things with the carrier's brand on them. Things with their brand are subject to their rules.
I've left the full service carriers and I'm not looking back.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
They should just adjust the contracts. In Switzerland you have to pay a lot if you want to buy out of a contract.
Or you quit it but you can't do that before the end of the period written in the contract. This way I can unlock my phone as I want but the carrier still gets his money.
I don't understand why America needs a law for that.
Darnell_Chat_TN said:
The rational for the most recent decision is this. Someone signs up for a 2 year carrier contract and gets a phone free. (Or they get it at a price much lower than the actual cost of the device.) They then unlock that phone via 3rd party means and then leave the carrier. The EFT fee they may pay ends up being less than the cost of the device they obtained for free. So the carrier ends up losing a customer and losing money overall. The ruling is to thwart that kind of thing, or at least that's the position being taken.
Click to expand...
Click to collapse
Here in Quebec (Canada), they passed Bill 60 not far from three years ago, they basically take the rebate they gave you, divided by 36 months (3 year contracts). It repays slowly each month, if you wanna break the contract you pay what's left to pay. Let's say a 600$ phone you got free (so 600$ rebate), you pay 300$ to cancel after a year and a half. Carriers still are the winners in this, but it's not too bad if you got a good plan and you're a bit lucky. Before, we had to pay 20$ per month remaining on contract + variable cancellation fee (depending on the carrier), minimum 100$ and pretty much no maximum (I think it was 600$). Back then, I had to pay over 250$ to break a 1 year remaining contract with Rogers with a crappy Samsung sliding-keyboard phone).
How are early cancellation fees calculated in US? I'd love to see how in hell can someone pay his phone cheaper by going with a plan and cancelling out immediately.

Has anyone rooted their phone and sent it back to Samsung under warranty ?

ive rooted my phone, but iam wondering has anyone got away with the warranty on their rooted phone ?
My bet is they won't accept it, but of course, answer will vary by where you are at(because of consumer law and user agreement and stuff).
My personal experience, they've never accepted it, but at same time where I was didn't have any law that ensures me to get warranty regardless of customize condition. And provider's insurance service clearly stated that they do prohibit me from messing around with software, and once it's detected, they do reserve a rights to cancel my insurance, so they didn't even allow me to send it back to SAMSUNG(They saw my KNOX is flagged)
Unless you've got that kind of strict policy in where you are, it is worth trying as you've got nothing to lose(of course flashback to the stock firmware and un-root it). As reason of getting warranty service is not stated clearly(either that is a HW or SW), I cannot give more information.
Good day.
I'm from Portugal and my phone died the day after i rooted the phone, 5 days after i bought it.
The phone was sent to Samsung for repairs, 45 days later i received the phone without them charging anything.

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