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[Q] Bad Esn!?

I need some advice peeps. I thought I lost my new charge couldn't find it for two days, took a rafting trip and hadn't seen it since. I fig it for gone down the river. I made a claim with asurion and the new phone came ystdy, in the meantime I found my phone buried under my seat in my truck. I charged it and powered it up to discover that it is still working as of today even after I made the claim thru asurion a few days ago. Now I have an extra phone. Is it illegal or does anyone know if I can sell one of the two phones. I figured my original would be flagged with a bad ESN? What should I do, I thought about giving one to my brother but don't want to get him in trouble or think I ran a scam. I did have to pay 99 dollars for the replacement, help???? WWYD???

juddrock said:
I need some advice peeps. I thought I lost my new charge couldn't find it for two days, took a rafting trip and hadn't seen it since. I fig it for gone down the river. I made a claim with asurion and the new phone came ystdy, in the meantime I found my phone buried under my seat in my truck. I charged it and powered it up to discover that it is still working as of today even after I made the claim thru asurion a few days ago. Now I have an extra phone. Is it illegal or does anyone know if I can sell one of the two phones. I figured my original would be flagged with a bad ESN? What should I do, I thought about giving one to my brother but don't want to get him in trouble or think I ran a scam. I did have to pay 99 dollars for the replacement, help???? WWYD???
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It happens. In the previous days, your ESN (which is 'burned' into the SOC) would be trashed when you activate the new phone. Today, though, since LTE phones are now SIM based, a new SIM might activate the old phone just fine. It's possible, though, that the claim trashed the IMEI, but there's no way to tell without talking directly to Verizon.

Keeping it constitutes insurance fraud, and yes, that's illegal. The right thing to do, legally and ethically, is to call Asurion and tell them you found your original phone. They'll probably send you a box and tell you to ship one of the phones back.

If you are still using the phone you lost you can.still sell the new one.you got in the same thing happen to me
Sent from my GT-P1000 using XDA Premium App

Falcyn said:
Keeping it constitutes insurance fraud, and yes, that's illegal. The right thing to do, legally and ethically, is to call Asurion and tell them you found your original phone. They'll probably send you a box and tell you to ship one of the phones back.
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Technically is it Fraud? I'm just asking not saying it's not indeed. That's why I posted because I'm torn. I've paid on insurance for at least the last 5 years and never made a claim @ almost 7 dollars a month for insurance. I needed my phone ASAP and made the claim. Did I overreact, maybe, but now I forked our 99 dollars plus close to half a grand that I've paid insurance over the last 5 years. Honest mistake now I have two phones. If its not illegal I wouldn't mind just letting my brother have the phone or maybe keep it as a spare etc.. IDK really??

Its insurance fraud plain and simple...the right thing to do is call them and telthen you found it
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Actually, it's not fraud, since he believed the phone was lost and made the claim in good faith.
Fraud is a very strict legal term, the primary facet of which is intent.
Now, if it was a situation like we've seen before where the phone is having problems and he didn't want to pay to get it replaced out of warranty so instead claimed it lost, then THAT would be fraud.
This kind of thing happens all the time.
I would advise against selling the phone, since that would make your motives suspect to anyone investigating the situation.
If it will activate with a fresh SIM, however, then use it as spare or give it to your brother.

AlexDeGruven said:
Actually, it's not fraud, since he believed the phone was lost and made the claim in good faith.
Fraud is a very strict legal term, the primary facet of which is intent.
Now, if it was a situation like we've seen before where the phone is having problems and he didn't want to pay to get it replaced out of warranty so instead claimed it lost, then THAT would be fraud.
This kind of thing happens all the time.
I would advise against selling the phone, since that would make your motives suspect to anyone investigating the situation.
If it will activate with a fresh SIM, however, then use it as spare or give it to your brother.
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IDK, I really am torn, my bro's phone is junk and he's not eligible for the upgrade. If I were to take my chances should I keep the new sim in my old phone and give him my old sim in the new one or just keep the sims with the phones they are in now, or would it even matter?

juddrock said:
IDK, I really am torn, my bro's phone is junk and he's not eligible for the upgrade. If I were to take my chances should I keep the new sim in my old phone and give him my old sim in the new one or just keep the sims with the phones they are in now, or would it even matter?
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The old sim is probably toast, anyway due to the claim.
Right now, you should be running a new SIM in your new phone. That's the one that's active on your account.
Maybe someone more familiar with the SIM activation process can chime in about a potential process.
Edit: Of course, it's also entirely possible that they burned the IMEI with the claim as well, making your old phone a very stylish and expensive MP3 player.

AlexDeGruven said:
The old sim is probably toast, anyway due to the claim.
Right now, you should be running a new SIM in your new phone. That's the one that's active on your account.
Maybe someone more familiar with the SIM activation process can chime in about a potential process.
Edit: Of course, it's also entirely possible that they burned the IMEI with the claim as well, making your old phone a very stylish and expensive MP3 player.
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But, here's the kicker, I haven't even activated my new phone, I'm still currently using the original phone and sim, so go figure, it's not toast as of yet, should I just keep it on the DL for a month or so and see if they shut my current device down?

juddrock said:
But, here's the kicker, I haven't even activated my new phone, I'm still currently using the original phone and sim, so go figure, it's not toast as of yet, should I just keep it on the DL for a month or so and see if they shut my current device down?
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I'm surprised they haven't burned the SIM or the IMEI. At this point, you're out of my experience range, so I don't want to say something that could cause problems.

I would be willing to bet that IMEI on the original phone has been or is in the process of being flagged as stolen/bad/whatever. Blacklisted so it cannot be activated on VZW again. It would work on a different network like Cricket if it can be flashed but it could be that it doesn't happen until the replacement is activated. I would toss the old one in a drawer or sell as a bad ESN device without a sim or use it only as a PDA on wifi at the house. If you were to sell the new one, and keep the original, when the other guy activates it and your phone stops working its going to suck. Not saying this will happen for sure, but not worth trying. I would call Verizon and ask them what will happen.

If you're worried enough about it to ask here, then just do the right thing and call them and send the replacement back.

AlexDeGruven said:
Actually, it's not fraud, since he believed the phone was lost and made the claim in good faith.
Fraud is a very strict legal term, the primary facet of which is intent.
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You are wrong sir plain and simple.
See, ask yourself how did the OP get an insurance claim? He claimed the phone was lost or stolen (doesn't matter) and because his was lost... He filed a.claim...
Asurion claims it as a loss...and ships him out an insurance replacement...
Now, if or should he find the phone?
That phone belongs to Asurion NOT the OP. Get it?
Why does it belong to Asurion?
Read the terms and conditions of Asurion's service.
Sent from my SCH-I510 using XDA App

SigmunDroid said:
You are wrong sir plain and simple.
See, ask yourself how did the OP get an insurance claim? He claimed the phone was lost or stolen (doesn't matter) and because his was lost... He filed a.claim...
Asurion claims it as a loss...and ships him out an insurance replacement...
Now, if or should he find the phone?
That phone belongs to Asurion NOT the OP. Get it?
Why does it belong to Asurion?
Read the terms and conditions of Asurion's service.
Sent from my SCH-I510 using XDA App
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Click to collapse
At that point Asurion (the company, not a dude named Asurion) was done with the deal. They have no interest in the old phone. It was written off a long time ago. They report the claim to Verizon who then does their part and blacklists the IMEI/ESN so that device cannot be reused on their network. Its over. He doesn't owe Asurion anything as he paid for a service he didn't use for the longest time and finally got to use it in a manner that was completely non-fradulent and valid. The OP should do whatever he wants with the phone but I wouldn't trust it.

AlexDeGruven said:
Actually, it's not fraud, since he believed
Fraud is a very strict legal term, the primary facet of which is intent.
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Click to collapse
If he chooses to keep the phone now that he's found it, that's intent. He should have read his agreement with Asurion. Legally, the phone now belongs to them.

Asurion's terms clearly state for lost/stolen phones that if the phone is ever found it is required to be sent back to them.

Oh, and by the way: it's in no small part due to things like this our deductibles are so high. Remember when they were just $50? Yeah... Thanks.

Falcyn said:
Oh, and by the way: it's in no small part due to things like this our deductibles are so high. Remember when they were just $50? Yeah... Thanks.
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That's why I don't buy insurance. A few months after getting a phone you can find a replacement for cheap enough because they released 5 newer models since then. To hell with insurance. Between the deductible and monthly premiums you technically already paid for the phone they send you. Its like a savings account that can only be used on a (now outdated) cell phone. Not exactly a bargain IMO.

jamesnmandy said:
That's why I don't buy insurance. A few months after getting a phone you can find a replacement for cheap enough because they released 5 newer models since then. To hell with insurance. Between the deductible and monthly premiums you technically already paid for the phone they send you. Its like a savings account that can only be used on a (now outdated) cell phone. Not exactly a bargain IMO.
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Also why I don't buy it..way overpriced for what you get...full coverage insurance on a vehicle that cost 30k is around 100 to 200 a month...so like .5%. The same on a 400 dollar phone is 7 a month...about 2%...do it costs 4 times more to insure a phone than my vehicle...no thanks
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I will not use foul language on XDA because I'm mad with my carrier

Not sure I agree with the charge but welcome to the true cost of the phones, without carrier subsidy, like the rest of the world does.
Sent from my LG-P999 using Tapatalk

wtf is the point of carrier subsidy, contracts, etc if they are gonna rape me for bull**** like these charges??

Is this for the mytouch or the g2x?
Sent from my LG-P999 using xda premium

Americans, for the most part, have absolutely no idea how money works and will happily pay huge monthly fees if it means a cheap piece of hardware.
A friend of mine told me flat out he will never pay more than a hundred dollars for a phone and yet gladly pays $90 per month. He, and millions of others, cannot fathom budgeting beyond a single month.
Sent from my Nexus Prime using XDA Ultimate App

I went through this same bull**** last week. I got my bill and saw that charge and called. I thought it was mislabeled shipping charges since the lady in the chat asked me if we wanted expedited shipping for the G2x for $20 or not and we declined. Sadly it was for replacing the phone. I even stated that I was clearly under warranty and thought the charge was inappropriate and that not even AT&T, my previous carrier up until 6 months ago, ever charged me for replacing phones under warranty. All to no avail, they don't really care.
I switched to T-Mo for the promise of excellent customer care and ever since moving to T-Mo and the G2x I haven't seen anything like that fabled customer care I've heard about.

I received two $20.00 charges and a $5.00 charge on my bill. It's complete bull. The phone was less than a month old!

So did they guy who swapped out ten phones under warranty pay $200.00 in these charges? LMFAO.

Kinda strange it says one time service charge then there are two charges of twenty bucks.
That sucks,
Doug
Samsung Admire (MetroPCS)

well now i'm praying that my g2x is relatively bug free.... before the g2x i had the g1 and i've been through six of those phones. i've never ever had to pay a warranty fee, it must be new?

sux, I hope you guys don't pay for insurance too.
These things come with a 1 year manufacturer warranty.
If you didn't know that, I hope you will remember it and stop paying T-mobile(or any carrier) for bull****.
Pretty much any electronic device you buy has a 1 year manufacturers warranty.
So don't waste your money.
If you don't believe me, read your manuals!

well then what's the difference between asking for a replacement and getting it free as opposed to asking for a replacement and having to pay for it? i don't understand where these charges are coming from all of a sudden since i've never had to pay them before

tackleberry said:
wtf is the point of carrier subsidy, contracts, etc if they are gonna rape me for bull**** like these charges??
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You pay 150 for a phone vice 500.
Sent from my LG-P999 using Tapatalk

it was for the mytouch. my G2x knock on wood is perfect (well, as perfect as CM7 can be i guess)
sadly, 3 hours of phone calls netted me nothing. i got phucked.
that insurance they keep pimping to me is also bull****. i dropped that after the first month when i learned that the rep lied out of his ass to sell me that **** in the store, and i made sure i got my money back for that. i got my 40 bucks back too as i refused to pay that fee.
of course the one rep that found the proper notations of some sort (or claimed to have seen it) i dropped the call or i got disconnected!!!! arrgh thats when the 10 phone calls in a row started trying to get an american rep!
oh yea, and that new IVR system they have now is really ****ty! want a rep, just say tech support, and it takes you to a regular care rep anyways so just ask for tech support when the dumb ***** asks you why you are calling. i had to call back 4 times just because that stupid computer slut kept cutting me off and hanging up on me when i asked for a human to speak to. they are really gearing up to lose that "top customer service/satisfaction" slot they supposedly hold.
third exchange, they offered me a mt4g slide as a replacement...cool, i said go for it ill take that deal. they sent me a mt4g like i have already. i called them on it today, saying hey you sent me the wrong device. they have no records of me getting a mt4g slide. they offered me a samsung galaxy 4g. i said no thanks, i was told i was getting a slide.
oh and 3 hours of calls was me waiting on hold to get an american rep, since tmo wants to outsource more often now!
i noticed this tho, if you get the option to have them call you back instead of waiting on hold, 1...dont do it because you wont get that call back, and 2....thats an american rep you will be waiting for on hold...all the times i got a out of country rep i never got the option to get the hold call back.
problem is, if you pay full retail you still need a contract unless you go prepaid. you go prepaid, you are treated like a third world hoodrat compared to a postpaid customer, who is treated like a second class citizen at best. so no matter what you get phucked where the sun dont shine regardless of what you do!
whatever, she is due for an upgrade in november anyway, so regardless ill get her a better phone no matter what. it would have been nice tho to get a 4g slide as it would have been worth more on fleabay down the road. ill sign my monkey contract to stick with their retarded collective asses and eventually pay $200 bucks to cancel, as ill get that money back by selling the device on ebay anyways so no major real loss here. i refuse to go to sprint, and verizon is expensive....ug i should have kept verizon from the get go.
---------- Post added at 04:50 AM ---------- Previous post was at 04:47 AM ----------
herzzreh said:
You pay 150 for a phone vice 500.
Sent from my LG-P999 using Tapatalk
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i know that, i was being sarcastic

what does this mean.
LordButtersI said:
Americans, for the most part, have absolutely no idea how money works and will happily pay huge monthly fees if it means a cheap piece of hardware.
A friend of mine told me flat out he will never pay more than a hundred dollars for a phone and yet gladly pays $90 per month. He, and millions of others, cannot fathom budgeting beyond a single month.
Sent from my Nexus Prime using XDA Ultimate App
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please explain what this means. although tmobile does have a cheaper rate if you dont buy the phone outright(not really even sure its cheaper unless you want the lowest service available) i know verizon doesnt dont believe att does either dont know about sprint.
but we dont have a choice but to pay for the service we need whatever they charge. we do have the ability to stand up and not pay money for fixes for phones sold broken. and i never paid a dime for my 2 replacements. nor would i.
Your post is not only insulting , it also makes no sense and has nothing to do with the thread. !!!!!!!!!!!!!

i think what he means is that americans only see half the cost. when they see a full retail cost of a phone at $500 bones, and can pay 1/5th of that or even less they think they got a deal but when you see all the fees and extra bull**** they silently tack on to your bill, we dont care because the phone which is the cool thing to have does tons of fart apps and the bill dont matter anymore.

Actually, TMO will give you a cheaper rate if you own the outright. They have what they call Value + which has lower rates I think.

If you have insurance on your phone they will only charge you 5 bucks and will overnight you a replacement. I also agree that the $20 charge is complete bs and I'm a Tmo employee lol.

eagle1967 said:
please explain what this means. although tmobile does have a cheaper rate if you dont buy the phone outright(not really even sure its cheaper unless you want the lowest service available) i know verizon doesnt dont believe att does either dont know about sprint.
but we dont have a choice but to pay for the service we need whatever they charge. we do have the ability to stand up and not pay money for fixes for phones sold broken. and i never paid a dime for my 2 replacements. nor would i.
Your post is not only insulting , it also makes no sense and has nothing to do with the thread. !!!!!!!!!!!!!
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Actually his post makes perfect sense. Problem is that T-Mobile is the only choice if you do want to make any use of high upfront cost/lower cost in the long-run vs little up-front cost/much high cost in the long-run that our society is prone for.
As for the plan not being cheaper... not so sure.
My regular plan:
120*24=2880
250 for two phones.
Total over the life of a contract: 3130.00
My value plan:
650 for two phones (100 for G2x, 150 for the Galaxy, plus 400 "conversion fee")
80*24=1920
Total over the life of a contract: 2570.00
Difference: 560
How's it not cheaper?

hukkguai said:
If you have insurance on your phone they will only charge you 5 bucks and will overnight you a replacement. I also agree that the $20 charge is complete bs and I'm a Tmo employee lol.
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does this include the first year warranty? i've never had to pay for a replacement when i was in the first year and i've went through six g1s

What's The Best Insurance To Go With

I was doing some research and was wondering what insurance everyone else is using. What is the best insurance company to g with and why?
I also was wondering does the Samsung galaxy S3 have a 1 year warranty like the iPhone?

antawnm26 said:
I was doing some research and was wondering what insurance everyone else is using. What is the best insurance company to g with and why?
I also was wondering does the Samsung galaxy S3 have a 1 year warranty like the iPhone?
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Click to collapse
I think almost all phones have a standard 1 year warranty. For insurance, i have Asurion through Verizon. However, there are others such as Squaretrade.

Anyone know how Asurion and Squaretrade insurance compares to Best Buy's insurance? I bought my GS3 at BB.

I am wondering also. Best buy told me they changed their warranty policy and do not try to fix the phone anymore, they just replace it.... I wonder if they lied?

I bought my phobe from ebay... Can i still insure it???
VERIZON GALAXY S 3

Asurion is more expensive than squartrade but asurion offers lost or stolen correct? can you insure with BB if you didnt buy it there?

chakra said:
I am wondering also. Best buy told me they changed their warranty policy and do not try to fix the phone anymore, they just replace it.... I wonder if they lied?
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Best Buy changed that a long time ago. I had the service plan on them with my old evo and I brought it in witha problem 4 or 5 times. I dropped it off, paid a $50 deposit and 2 or 3 days later I would get a basically new phone from them, drop off the loaner phone and get my deposit back. It's pricy ($10/mo) but it covers water damage, physical damage, defects and just about anything else. I just bought my GS3 there yesterday and got the service plan again and it's still the same coverage but they added a thing where if you trade in that phone when you are done with it you get $50 back on top of the trade in price. Pretty damned good deal if you ask me.

antawnm26 said:
Asurion is more expensive than squartrade but asurion offers lost or stolen correct? can you insure with BB if you didnt buy it there?
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They said they would insure any new phone thats less than 30 days old. even if you didnt buy it there.

I use the best buy insurance. 10 a month on the 2 s3s and a g nex. If you get the full coverage and have an extra phone you can use you won't have to pay for a loaner phone. Also no deductible. Assurion is complete joke. 100 dollar deductibles and you will only get 2, YES 2 phones. I did this with my htc thunderbolt and received a letter in the mail from them stating that my insurance is dropped because I reached the 2 phone limit.

Insurance? What's that? I've never carried it lol.
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I was looking at ensquared.com, does anyone have any experience with them?
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For better or worse, it seems that Verizon treats you differently if you have insurance through them/Asurion. A couple of years ago, I was having a problem with my LG Voyager and took it in to them. They told me it was a known problem with the phone, and they were going to let me pick from three other phones right there at the store.
A co-worker's wife had the same phone with the same problems, so I told them to go in and try and get the replacement. When they went in, they were told they couldn't get a free replacement phone like I did, and that it was because they didn't have the insurance on the phone.
I've used insurance enough in the past to warrant me continuing to use it, so when I heard this, I figured I'll just stick with Verizon's Aurion insurance due to the benefits that possibly come with it.

A rider on your home owners insurance policy.
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benfikaman said:
I was looking at ensquared.com, does anyone have any experience with them?
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This.
I've also been eying ensquared. It looks like the best, but I'd like to hear if anyone has experience with them.

The BB insurance seems like the way to go. So basically for $10 a month you continually drop your phone, and you will get a brand new device each time? Not that I would do that, but it would be nice to have that piece of mind instead of having to worry so much about your phone...
I will definitely be buying my next phone from them if they don't change this policy.

rpxz said:
Assurion is complete joke. 100 dollar deductibles and you will only get 2, YES 2 phones. I did this with my htc thunderbolt and received a letter in the mail from them stating that my insurance is dropped because I reached the 2 phone limit.
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VZ rep told me a $199 deductible. When I started laughing at her, she said it was an $800 device. I declined.

Okay ya it asurion is a 100 dollar deductible but it covers lost and stolen phones. No other does that I know of without having a deductible. Best buy is 10 dollars a month combine that with asurion so your covered if its lost or stolen. That's 17 dollars a month or 204 dollars year. 2 year contract that's 408 dollars.
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Kreeker said:
The BB insurance seems like the way to go. So basically for $10 a month you continually drop your phone, and you will get a brand new device each time? Not that I would do that, but it would be nice to have that piece of mind instead of having to worry so much about your phone...
I will definitely be buying my next phone from them if they don't change this policy.
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Even if you buy it somewhere else you can still insure it with them within 30 days.
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[Q] Recovered stolen SGS3

I have recovered the phone that was stolen from my daughter. It is with out it's SIM card. I was instructed to contact the insurance company. They offered up the option to return the new phone and pay a restocking fee of $20.00 for a refund of the remainder of my copay. When I reminded them that the older phone had no SIM they took back their offer and wanted me to return that phone and eat the $169.00 copay. I was not about to to just loose the money over some thief. I would have been will to work with them because we are dealing with two used phones now but to eat the whole amount is unacceptable. Then we discussed getting a new SIM and my keeping the phone as I pointed out until I recovered it and when we made our claim which was satisfied they had no reason to believe they would ever see it again. That I felt like I had fulfilled my obligations and that I had in fact payed for the phones. They did not seem to care one way or the other. So, Here are my Questions. Can a new SIM be used in the old SGS3? IF so and it is made activatable by the insurance company. How much is it worth? Or should I just keep it for a back up. Has anyone had experience with anything like this. I realize it is unusual to recover a stolen phone but this was a young teenager. I don't think her family can afford to make restitution but I can' afford to loose $169.00 and have nothing to show for it. Oh did I mention that this all happened in the span of twenty five days. I signed contract on the first. the phone was stolen on the fifth and returned to me on the twenty fifth. Help? Thoughts? eSecuritel Customer Care Group Is the insurance provider I am dealing with. I hope this explains the difference In what some are telling me. Asurion Is not known to me. I have not heard of them or it outside this forum.

They will blacklist the phone and it will not work on Verizon. You could probably flash it to prepaid and get it to work. It is bad that you are trying to be honest and getting the shaft. I would raise immortal hell until someone gave me a credit, they will eventually get tired of hearing it or you may get lucky and talk to a rep willing to do the right thing and help you. Good luck.
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shayboe said:
I have recovered the phone that was stolen from my daughter. It is with out it's SIM card. I was instructed to contact the insurance company. They offered up the option to return the new phone and pay a restocking fee of $20.00 for a refund of the remainder of my copay. When I reminded them that the older phone had no SIM they took back their offer and wanted me to return that phone and eat the $169.00 copay. I was not about to to just loose the money over some thief. I would have been will to work with them because we are dealing with two used phones now but to eat the whole amount is unacceptable. Then we discussed getting a new SIM and my keeping the phone as I pointed out until I recovered it and when we made our claim which was satisfied they had no reason to believe they would ever see it again. That I felt like I had fulfilled my obligations and that I had in fact payed for the phones. They did not seem to care one way or the other. So, Here are my Questions. Can a new SIM be used in the old SGS3? IF so and it is made activatable by the insurance company. How much is it worth? Or should I just keep it for a back up. Has anyone had experience with anything like this. I realize it is unusual to recover a stolen phone but this was a young teenager. I don't think her family can afford to make restitution but I can' afford to loose $169.00 and have nothing to show for it. Oh did I mention that this all happened in the span of twenty five days. I signed contract on the first. the phone was stolen on the fifth and returned to me on the twenty fifth. Help? Thoughts?
Click to expand...
Click to collapse
I would keep both phones, your old phone is practical brand new. Reaction usually cost around $30, if you sign up as a second line with Verizon, they will give you a new SIM for the old phone. Or you could try to reactivate the old phone and sell the new one or vice versa. Keeping as a backup is kind of a big waist. Unless you lose it again, because the S3 going to last a long time.

shayboe said:
I have recovered the phone that was stolen from my daughter. It is with out it's SIM card. I was instructed to contact the insurance company. They offered up the option to return the new phone and pay a restocking fee of $20.00 for a refund of the remainder of my copay. When I reminded them that the older phone had no SIM they took back their offer and wanted me to return that phone and eat the $169.00 copay. I was not about to to just loose the money over some thief. I would have been will to work with them because we are dealing with two used phones now but to eat the whole amount is unacceptable. Then we discussed getting a new SIM and my keeping the phone as I pointed out until I recovered it and when we made our claim which was satisfied they had no reason to believe they would ever see it again. That I felt like I had fulfilled my obligations and that I had in fact payed for the phones. They did not seem to care one way or the other. So, Here are my Questions. Can a new SIM be used in the old SGS3? IF so and it is made activatable by the insurance company. How much is it worth? Or should I just keep it for a back up. Has anyone had experience with anything like this. I realize it is unusual to recover a stolen phone but this was a young teenager. I don't think her family can afford to make restitution but I can' afford to loose $169.00 and have nothing to show for it. Oh did I mention that this all happened in the span of twenty five days. I signed contract on the first. the phone was stolen on the fifth and returned to me on the twenty fifth. Help? Thoughts?
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Click to collapse
Keep your old phone and sell the "new" one. You can put an activated SIM card in your old phone even if it is blacklisted. You just can't activate a new SIM card with blacklisted phones. You should also tell asurion to go f themselves. Can't believe they're trying to screw honest people.
Sent from my Galaxy Nexus using xda premium

the esn is bad on the old phone...so its black listed from verizons network. sell it to a dev for 200 bucks or something and recoop your monies.

$169?
I have TEC with Verizon, paying $6.99/mo, which includes Asurion.
The listed deductible is $99 for a lost or stolen "Advanced Device," which includes the S3.
Confirmed by Verizon.
$169 deductible is for an iphone.
See Advanced Devices:
http://m-support.verizonwireless.com/clc/features/calling_features/equipment_protection.html

As far as the bad ESN because it was initially reported as stolen... call Verizon and they can remove it from the list. This happened with an old phone of mine. I thought that my brother in law had stolen it when we kicked him out. I called to report it stolen and about a week later I found it. So I called Verizon again and they removed it from the list.
Sent from my SCH-I535 using xda app-developers app

Even if it is on the blacklist you can use it with a working SIM card. You just can't activate a new SIM card
Sent from my Galaxy Nexus using xda premium

Confusded
Biker1 said:
$169?
I have TEC with Verizon, paying $6.99/mo, which includes Asurion.
The listed deductible is $99 for a lost or stolen "Advanced Device," which includes the S3.
Confirmed by Verizon.
$169 deductible is for an iphone.
See Advanced Devices:
I assure you that what I have services the SGS3. eSecuritel Customer Care Group Is who I am dealing with and they are charging me $10.99 per phone per month. I was told the difference would be that if there was a claim I would be able to take care of it in house instead of having to deal with mailing the phones back and forth. I was offered insurance that would have been billed through Verizon at time of signing but took this as it sounded as though it cut out some red tape.
Click to expand...
Click to collapse

shayboe said:
Biker1 said:
$169?
I have TEC with Verizon, paying $6.99/mo, which includes Asurion.
The listed deductible is $99 for a lost or stolen "Advanced Device," which includes the S3.
Confirmed by Verizon.
$169 deductible is for an iphone.
See Advanced Devices:
I assure you that what I have services the SGS3. eSecuritel Customer Care Group Is who I am dealing with and they are charging me $10.99 per phone per month. I was told the difference would be that if there was a claim I would be able to take care of it in house instead of having to deal with mailing the phones back and forth. I was offered insurance that would have been billed through Verizon at time of signing but took this as it sounded as though it cut out some red tape.
Click to expand...
Click to collapse
Never heard of eSecuritel, but doesn't sound like such a great deal, as compared to TEC with Asurion offered by Verizon.
Sounds like eSecuritel gave you a 'line'.
I've dealt with Asurion before when I was with Sprint, and received a replacement a couple of times over the years, within a day, or was it 2.
Anyway, hardly any red tape, if any at all
Click to expand...
Click to collapse

Call verizon to get the stolen phone off the bad esn list. Tell them it has been recovered. It can then be reactivated either with a new sim (on a new line) or with the old one (on the old number).
Next time buy asurion insurance from a Verizon corporate store and pay 6.99/Mo and pay a $95 deductible.

Moral: Never buy your daughter an expensive phone.

s-off insurance reolacement

i recently broke my screen and was checking if anyone knows if i need to be stock for the insurance replacement. Everything is unlocked so i figure the insurance will be a cheaper rout than send it to htc

reaper420 said:
i recently broke my screen and was checking if anyone knows if i need to be stock for the insurance replacement. Everything is unlocked so i figure the insurance will be a cheaper rout than send it to htc
Click to expand...
Click to collapse
If the screen is completely damaged there will be no way for them to tell if its unlocked or not. Either way, insurance doesn't care. You are paying the deductible, they don't care if it's unlocked or not.

If you've owned your M8 less than 6 months, HTC will repair the screen for free. I believe with insurance, you're charged a $149 deductible. HTC also offers a couple options where they will swap out the phone. Your only cost is the expedited shipping label. I just utilized this service with good results.

Lodingi said:
If you've owned your M8 less than 6 months, HTC will repair the screen for free. I believe with insurance, you're charged a $149 deductible. HTC also offers a couple options where they will swap out the phone. Your only cost is the expedited shipping label. I just utilized this service with good results.
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Click to collapse
The deductible for the insurance is only a hundred dollars but I've been seeing things about HTC charging people for the screen replacement if the phone is unlocked and s-off. Some people were saying over 200 for the replacement

Here's my response to the thread just below yours.
Lodingi said:
I chose the $19 option, which covers expedited 2 day shipping in both directions. I send in my device, then upon inspection, HTC sends out a replacement device. HTC received my M8, and shipped the new M8 the same day. I received it 2 days later and am quite happy.
I didn't go back to stock before shipping my device. I figured if they *****ed, I would ask them to replace the cracked screen and ship back the same device.
One thing to note is I flashed the "remove red text" mod, so this may have fooled them.
Click to expand...
Click to collapse
Sent from my HTC6525LVW using Tapatalk

Lodingi said:
Here's my response to the thread just below yours.
Sent from my HTC6525LVW using Tapatalk
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I have the red text removed I just didn't fix the the tampered banner yet, I guess I might try that and see what they do

reaper420 said:
I have the red text removed I just didn't fix the the tampered banner yet, I guess I might try that and see what they do
Click to expand...
Click to collapse
Ah yes. I did that too.
Sent from my HTC6525LVW using Tapatalk

If you had lost it, your insurance would cover loss and they just send you a replacement, which is usually a brand new phone. If you have the verizon insurance its a $99.00 deductible. You do have the verizon insurance right ? Asking because if you got it from best buy they have their own insurance and it does not cover lost or stolen, so if you got from best buy you have to call verizon and have them add their insurance because best buy will not add the verizon insurance they will only offer you their own insurance which does not cover loss or theft.
Are you sure you didnt just lose the phone ? If you lost it then you would have no problem.
---------- Post added at 04:18 PM ---------- Previous post was at 04:18 PM ----------
reaper420 said:
i recently broke my screen and was checking if anyone knows if i need to be stock for the insurance replacement. Everything is unlocked so i figure the insurance will be a cheaper rout than send it to htc
Click to expand...
Click to collapse
f you had lost it, your insurance would cover loss and they just send you a replacement, which is usually a brand new phone. If you have the verizon insurance its a $99.00 deductible. You do have the verizon insurance right ? Asking because if you got it from best buy they have their own insurance and it does not cover lost or stolen, so if you got from best buy you have to call verizon and have them add their insurance because best buy will not add the verizon insurance they will only offer you their own insurance which does not cover loss or theft.
Are you sure you didnt just lose the phone ? If you lost it then you would have no problem.

Roefastford said:
If you had lost it, your insurance would cover loss and they just send you a replacement, which is usually a brand new phone. If you have the verizon insurance its a $99.00 deductible. You do have the verizon insurance right ? Asking because if you got it from best buy they have their own insurance and it does not cover lost or stolen, so if you got from best buy you have to call verizon and have them add their insurance because best buy will not add the verizon insurance they will only offer you their own insurance which does not cover loss or theft.
Are you sure you didnt just lose the phone ? If you lost it then you would have no problem.
---------- Post added at 04:18 PM ---------- Previous post was at 04:18 PM ----------
f you had lost it, your insurance would cover loss and they just send you a replacement, which is usually a brand new phone. If you have the verizon insurance its a $99.00 deductible. You do have the verizon insurance right ? Asking because if you got it from best buy they have their own insurance and it does not cover lost or stolen, so if you got from best buy you have to call verizon and have them add their insurance because best buy will not add the verizon insurance they will only offer you their own insurance which does not cover loss or theft.
Are you sure you didnt just lose the phone ? If you lost it then you would have no problem.
Click to expand...
Click to collapse
yes i bought it at verizon, and on second thought its possible the screen was just scratched i would check again but i cant find my phone. thanks for the info

reaper420 said:
yes i bought it at verizon, and on second thought its possible the screen was just scratched i would check again but i cant find my phone. thanks for the info
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Click to collapse
Ok so if it is cracked, and you happen to lose it, assuron would just send you a replacement after filing the claim and with a lost claim all they do is send you a replacement which anymore most times is brand new in the box.

Roefastford said:
Ok so if it is cracked, and you happen to lose it, assuron would just send you a replacement after filing the claim and with a lost claim all they do is send you a replacement which anymore most times is brand new in the box.
Click to expand...
Click to collapse
That definitely sounds like the way to go then, hopefully I'll be able to keep the new one in my pocket. The screen shattered way easier than I thought it would.

reaper420 said:
i recently broke my screen and was checking if anyone knows if i need to be stock for the insurance replacement. Everything is unlocked so i figure the insurance will be a cheaper rout than send it to htc
Click to expand...
Click to collapse
No just flash a modified hboot which makes it say s-on and bootloader locked then flash a stock ruu so that Its stock sense no root and says bootloader locked and s on