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AT&T reps get their info from phone arena

So yesterday i was talking to a AT&T rep, and i had asked some questions about the phone and she was reading exactly everything from phone arena. word by word, i even brought up the Atrix just to confirm my theory. yep.

Not true! I get my info from here
Sent from my SAMSUNG-SGH-I997 using XDA App

Haha. In positive she was reading everything from phone arena lol
Sent from my SAMSUNG-SGH-I997 using XDA App

Transformer27 said:
So yesterday i was talking to a AT&T rep, and i had asked some questions about the phone and she was reading exactly everything from phone arena. word by word, i even brought up the Atrix just to confirm my theory. yep.
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definitely not what ALL the reps do. I do all my research when i find out we are releasing a device. Not that its a bad thing that she got her info from there anyways.

As an Att rep, you shouldnt throw us all under a blanket because of one rep you talked to. Phone arena not an inaccurate source anyway. Just not my first choice.
Sent from my SAMSUNG-SGH-I997 using XDA App

Rldowney said:
As an Att rep, you shouldnt throw us all under a blanket because of one rep you talked to. Phone arena not an inaccurate source anyway. Just not my first choice.
Sent from my SAMSUNG-SGH-I997 using XDA App
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Well in just saying. Like don't you all have the specs of the phone on your own system? Seems kinda weird that they use different sources.
Sent from my SAMSUNG-SGH-I997 using XDA App

when i ask questions about new phones they often say "let me check" and they google it! so yes your theory may be true

Dani897 said:
when i ask questions about new phones they often say "let me check" and they google it! so yes your theory may be true
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Yes this what I'm trying to say. Its not a bad thing. Just weird that some of them are not informed about a recently realeased device. Like for example when she asked what phone I had she's asked if it was a new phone.
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Transformer27 said:
Yes this what I'm trying to say. Its not a bad thing. Just weird that some of them are not informed about a recently realeased device. Like for example when she asked what phone I had she's asked if it was a new phone.
Sent from my SAMSUNG-SGH-I997 using XDA App
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What can I say not all AT&T reps are created equal. ;-)
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AllTheWay said:
What can I say not all AT&T reps are created equal. ;-)
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Ha yeah true that.
Sent from my SAMSUNG-SGH-I997 using XDA App

We get our info from whatever basis we can. I don't take offense to this because it's partly true. Any of you other AT&T reps (like myself) know that within our company you have the "haves" and "have-nots"...personally, if you're on XDA you're a "HAVE." You are intelligent enough to read and translate what half the stuff on this site means. Think about your counterparts in your stores/locations. We all have that handful that knows bullmoose about these devices. The "Pantechs" of the company, lol. We know how to browse the web to find what we need as AT&T doesn't necessarily give us the FULL specs on phones-just what they want us to push to our customers. So, just know going in that you have a grab bag of reps with different knowledge bases and strengths on these subjects...be prepared...

Stores don't hire knowledgeable people.
Walk into any Best Buy, GameStop, etc. None of them know what they're talking about.

MikeyMike01 said:
Stores don't hire knowledgeable people.
Walk into any Best Buy, GameStop, etc. None of them know what they're talking about.
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haha yeah, when i got my atrix at best buy,
me: by any chance do you know what are my download speeds?
Sales person: 4G speeds.
me: ... thanks...

I ask reps questions to see what they know....always been let down lol not sure why they work there if they don't have a clue.

i have to say that it is better than the sprint reps i have dealt with. i was checking out the epic for a girlfriend that liked my phone and was on sprint and i didnt like the contacts, launcher, and mms apps compared to other sgs phones. the dumb biatch kept repeating that it was the best phone on the market, and im like i know i have an sgs, it's right here and att had it before you had this. and she kept trying to tell me how the epic was so great, i kept finding reasons tw3 apps were better than tw 2.5 apps and asked about call forwarding so it can use google voice as voice mail, told her it was free on att and i didnt want surcharges for call forwarding. she tried to sell me there transcription service which is also a pay service. i gave up and walked out. it wasnt that she was trying to show knowledge, it was that she had a nasty tone of voice and discredited everything i said with the comment "this is the best phone on the market" and showed me no respect. it was clear she was just regurgitating stuff fed to her because we couldn't have a discussion. my att reps like talking to me because they usually learn something.

Dani897 said:
i have to say that it is better than the sprint reps i have dealt with. i was checking out the epic for a girlfriend that liked my phone and was on sprint and i didnt like the contacts, launcher, and mms apps compared to other sgs phones. the dumb biatch kept repeating that it was the best phone on the market, and im like i know i have an sgs, it's right here and att had it before you had this. and she kept trying to tell me how the epic was so great, i kept finding reasons tw3 apps were better than tw 2.5 apps and asked about call forwarding so it can use google voice as voice mail, told her it was free on att and i didnt want surcharges for call forwarding. she tried to sell me there transcription service which is also a pay service. i gave up and walked out. it wasnt that she was trying to show knowledge, it was that she had a nasty tone of voice and discredited everything i said with the comment "this is the best phone on the market" and showed me no respect. it was clear she was just regurgitating stuff fed to her because we couldn't have a discussion. my att reps like talking to me because they usually learn something.
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I would die for a store full of "you's' bro....65% of my customers are pure retards. It's the blind leading the blind! Hahahahaha!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

idk man, but if i had my own corporation i would have everyone tip top shape regarding new devices and stuff.
"alright listen up @$%#%#[email protected]$$%# get your sh*t straight as we are having a quiz over the Infuse this friday. you dont pass you dont work here."
LOL

bullet358 said:
I would die for a store full of "you's' bro....65% of my customers are pure retards. It's the blind leading the blind! Hahahahaha!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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Hi I would like to buy an iphone 4g.
okay sure, anything specific that draws you to an iphone?
yes. it has 4g and apps.
-_-

^^^^^^^^^^
LMFAO!

yeah i do see people go into the att store and ask for an iphone. not "hey im interested in a smartphone and would like to know what's out there" just "i want to get an iphone, how much is it" i just smile and think their loss.
atleast i can get insureance on my infuse and the price scales over time. the iphone is still $300 for a 32gig version. a captivate or inspire is down to $50-$100 and the infuse as a new release is $200 but is sure to go down with the release of the attain.

banned from all lg sites.

Apparently LG banned me from their twitter,facebook and forums.
apparently they dont like when people point out their lies and continued stringing along of consumers.
I know the mods of their forum come here since they mentioned it.
so i want them to know they are pathetic. you dont even get a message you just cant log in anymore. on facebook if im not logged in the comment tag is there when i log in the coment tag disapears.
so apparetnly LG's fix for the G2x is to ban and silent those that are consistant in wanting answers. or repeating the truth of how they led on customers with the update to make them go over their 2 weeks(think this may of been the one that got them )
i did get one last comment in under the name droid1967 which was a link to the tmo news about an update so at least the people reading those forums got 1 piece of info this month that appears to be some actual information.

You better be nice. We'll ban your sorry whining butt from here too. How dare you ask for a phone that works. LOL
I better be careful myself. I've been pretty dogged in my dogging of the dogs as well. Did I actually just type that?
Did they communicate to you the fact that you were out?
I just made a post there saying I better be careful, I might get banned ....like you. It posted, so I haven't crossed their line. Yet.

nope
ickster said:
You better be nice. We'll ban your sorry whining butt from here too. How dare you ask for a phone that works. LOL
I better be careful myself. I've been pretty dogged in my dogging of the dogs as well. Did I actually just type that?
Did they communicate to you the fact that you were out?
I just made a post there saying I better be careful, I might get banned ....like you. It posted, so I haven't crossed their line. Yet.
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nothing they ip banned me too
i got that droid1967 one in than it wont log in again either.
I think you have been worse than me
I think it was the once tehy con enough to go over their 2 weeks than the update will just disapear.
smartphonegeek is the one that banned me im sure i see he posted right under that comment than i was banned within 15 minutes of his posting.
No biggy. those guys over there know nothing and are just the cooperate liers for their phone division. i hear that san diego trip was a class to better use 1000 words without actually giving any info. since they failed with the by summer they were suppose to leave it at the by summer instead of hinting it actaully meant by summer so he had to go to a retraining course.
and that title i always thought the GEEK meant you actaully knew something about what it was associated with.
I think maybe i should not of used the same nick to post at the forum,twitter and facebook think gettting hit on all three may of got to them
well keep giving them hell for me

I figured both of you guys were gonna get banned at some point, but I didn't know they would ban you from all their sites . I feel bad that those two mods are the only LG/T-Mo folks on the entire internet bearing the brunt of the attacks (though they are well deserved). Their company pretty much threw them to the wolves with no information at all for the public. The silence from LG has irreparably tarnished their image in my eyes and ensured that I'll never purchase another of their products. The G2x is fantastic though, once you get CM7 on it.

dont feel bad eagle, ive been banned from tmobile g2x forum twice....both times heading out as the number 1 kudos'd author....some people liked what i had to say.....apparently not tmobile....haha

"I think you have been worse than me"...."I figured both of you guys were gonna get banned at some point,....."
Awww, c'mon you guys, I'm not that bad. Am I? LOL.
Honestly, you should see the things I type that I don't actually send ha ha! I think I'm fair in my complaints though.

hah
laker666 said:
dont feel bad eagle, ive been banned from tmobile g2x forum twice....both times heading out as the number 1 kudos'd author....some people liked what i had to say.....apparently not tmobile....haha
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yeah i saw someone asking about you i didnt see any of your posts.
im 3rd on the kudos i think but also pushing there. but at least they are adults not kids like lG saying dont play in our sandbox.
Im surprised you got banned from there but i dont know what you said
i have 2 other ip's i can access from and emails are a dime a minute. so ill monitor and ill get back there to tell them what i really think of them, since i didnt really before , we were just alll showing we are fed up hoping something would happen. but I guess LG's way of fixing things with customers is quieting the knowledable ones so the less knowledagble will fall for their bs.
They think i said something bad before. they havent seen anything yet. i will gather everyone of their lies and dates and show how they do indeed string their customers along. I will go through for everyphone they have and will send these examples to every blog and website just before i post it on their site.
im actaully surprised smartphonepissant could even figure out how to ban me. he must of called up someone that actully knows something.

yeah
ickster said:
"I think you have been worse than me"...."I figured both of you guys were gonna get banned at some point,....."
Awww, c'mon you guys, I'm not that bad. Am I? LOL.
Honestly, you should see the things I type that I don't actually send ha ha! I think I'm fair in my complaints though.
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yeah wish i would of hit the send button instead of delete now.
just wait for my final post it will be a good one. but ill have to do some research first. If dumbphonewimpass wants a war hell get one.
wish i could ban some family members i have to deal with for my patients. but guess what i deal with and most of the time its not even justified. as it is with LG.
not my fault they are the ones that get paid to lie and mislead but they know what they are doing and to have the nerve to ban someone that never used a curse word or actually called them out directly is just sad and pathetic.(ok maybe i did call their lack of knowledge out )
if there were people that were upset with what i said that would be 1 thing. but i think since 98% agreed and made similair comments its just laughable what a piece of @#$% company. LG --Like Gnats (just a pest we have to live with.)

If all they did was IP block you, pm me
I have an IP rerouting software that will have them thinking you
Move all around the globe at lightning fast speed.
And unless they block the usernar you can keep giving them hell under the droid1967 call sign.
Mahgninnuc

hmmm
mahgninnuc93 said:
If all they did was IP block you, pm me
I have an IP rerouting software that will have them thinking you
Move all around the globe at lightning fast speed.
And unless they block the usernar you can keep giving them hell under the droid1967 call sign.
Mahgninnuc
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Click to collapse
pm dropped

T-mobile blocked me from posting comments on their Facebook page. I was hammering them down looking for answers of why they called me at 6am. T-mobile refuses to accept they made a mistake and acknowledge it, instead they choose to shut you up
ITS ALL WONKY!!!

They just posted a reply that says you were not banned........

eagle1967 said:
pm dropped
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this i like i was gonna suggest something different, he beat me to it.........eagle keep doing your thing brotha

Yea I'm banned on tmobiles fb I've been on LGs fb for a minute now still going I said mad **** too
Sent from my LG-P999 using XDA App

icecicle04 said:
Yea I'm banned on tmobiles fb I've been on LGs fb for a minute now still going I said mad **** too
Sent from my LG-P999 using XDA App
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haha yea me too bro **** they were deleting the **** on twitter as soon as it went on, quick bastards

Yeah I see that want to post on there that I can not log in and when I made the drois1967 one to post that Tmonews info it would not log in again either. And I just tried again no dice. If this is a mistake I'll appoligise personally but at this point I am still unable to log into anything
Sent from my LG-P999 using XDA Premium App

Lg doesn't have gingerbread on any of its phones yet. Its been 6 months since gingerbread came out.

nikhil4186 said:
Lg doesn't have gingerbread on any of its phones yet. Its been 6 months since gingerbread came out.
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your point being???

sarni84 said:
your point being???
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Point we don't need nostinkin point
Sent from my LG-P999 using XDA Premium App

eagle1967 said:
Apparently LG banned me from their twitter,facebook and forum
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You Dont neeed no steeenkeeng software
Anonymouse.com
Its free, just x out the popups
Sent from my LG-P999 using XDA Premium App

Att monthly discounts

Hey guys I currently have an evo but this chubby guy is starting to show its age I'm really interested in the sexy infuse. I was just wondering if any of you guys knew of any ways to get monthly discounts through att. Its a bit more expensive than sprint. But I know there's usually certain loopholes you veterans know about
Thanks guys

LoveisPeace2012 said:
Hey guys I currently have an evo but this chubby guy is starting to show its age I'm really interested in the sexy infuse. I was just wondering if any of you guys knew of any ways to get monthly discounts through att. Its a bit more expensive than sprint. But I know there's usually certain loopholes you veterans know about
Thanks guys
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I am a sales rep for at&t... as far as i am aware, the only monthly discounts we do are business discounts. If you work for a company that has a business account with at&t for cell phones, as an employee of that company you can use their company monthly discount code on a personal line. It is called a FAN IRU Number.
- Dan

LoveisPeace2012 said:
Hey guys I currently have an evo but this chubby guy is starting to show its age I'm really interested in the sexy infuse. I was just wondering if any of you guys knew of any ways to get monthly discounts through att. Its a bit more expensive than sprint. But I know there's usually certain loopholes you veterans know about
Thanks guys
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Click to collapse
Do a Google search you'll find what you need. I can tell you that the US Postal Service discount is 25% off service & data on primary line and 50% off all accessories.

MisterEdF said:
Do a Google search you'll find what you need. I can tell you that the US Postal Service discount is 25% off service & data on primary line and 50% off all accessories.
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Awesome thanks for the info bro I will do that
Sent from my PC36100 using XDA App

AEDan1977 said:
I am a sales rep for at&t... as far as i am aware, the only monthly discounts we do are business discounts. If you work for a company that has a business account with at&t for cell phones, as an employee of that company you can use their company monthly discount code on a personal line. It is called a FAN IRU Number.
- Dan
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Click to collapse
Thanks Dan, yea my current company only gets discount through sprint or tmo. I will have to look up these fan numbers
Sent from my PC36100 using XDA App

MisterEdF said:
Do a Google search you'll find what you need. I can tell you that the US Postal Service discount is 25% off service & data on primary line and 50% off all accessories.
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Click to collapse
Same for my employer. I thought someone said USPS was actually 30% on service (e.g. they have the best deal of anyone). I'm 25/50.
AT&T DOES verify that you work for who you say you do when you initially have a FAN applied to your account - so pulling out a random FAN isn't going to help you. However once a FAN is applied, you don't get checked from then on.

Entropy512 said:
Same for my employer. I thought someone said USPS was actually 30% on service (e.g. they have the best deal of anyone). I'm 25/50.
AT&T DOES verify that you work for who you say you do when you initially have a FAN applied to your account - so pulling out a random FAN isn't going to help you. However once a FAN is applied, you don't get checked from then on.
Click to expand...
Click to collapse
Do you know how they verify exactly?
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LoveisPeace2012 said:
Do you know how they verify exactly?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Email.
10 Chars.

Entropy512 said:
Same for my employer. I thought someone said USPS was actually 30% on service (e.g. they have the best deal of anyone). I'm 25/50.
AT&T DOES verify that you work for who you say you do when you initially have a FAN applied to your account - so pulling out a random FAN isn't going to help you. However once a FAN is applied, you don't get checked from then on.
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I was told USPS used to be 30% but is no longer. As for checking .....

apallohadas said:
Email.
10 Chars.
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Depends (not the diapers).

MisterEdF said:
Depends (not the diapers).
Click to expand...
Click to collapse
What do you mean diapers
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LoveisPeace2012 said:
Do you know how they verify exactly?
Sent from my PC36100 using XDA App
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In my case my employee ID badge worked.

LoveisPeace2012 said:
What do you mean diapers
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I said NOT the diapers.
I was trying to say you can get on a FAN account of your choosing WITHOUT having to verify anything. Google is your friend. Att Fan Discount YMMV.

Who thinks xda should join the blackout?

many popular Web sites across the net are shutting down for 1 day on January 18th in protest of the 2 bills the united states government is trying to force through Congress. These bills would give the united states government the power to shut down entire Web sites, much like China does. This could even affect xda. Think of the government shutting xda down because some newb posts a file he shouldnt, or because a leak for a device specific os post is seen as infringement.
Sent from my SCH-I500 using xda premium

They have already joined.... The force is strong with this one.
Sent from my HTC Incredible S

itsbeertimenow said:
They have already joined.... The force is strong with this one.
Sent from my HTC Incredible S
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thanks. That's awesome
edit. I think there is healthy discussion. Please keep thread open
Sent from my SCH-I500 using xda premium

neh4pres said:
thanks. That's awesome
Mods. You can delete this topic
Sent from my SCH-I500 using xda premium
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Lol
I really like the force comment.
Someone missed the memo.

Is there more info about this somewhere?
-Sent from my Droid 2-

You mean other than this
All seriousness tho... This is an informative link to some folks involved in the anti-sopa movement.
At least in America I think we've become way too complacent. It's frightening what they could do with the bill that passed, but got floored, if just *one* man changed his mind.

Not long until it hits England I reckon. Can't believe we are extraditing a 23 year old to America over piracy... sad times.

Waste of time imho. People who are against SOPA should be out there educating people. The more people understand the more influence we have. If there is a blackout for a day a lot of people will overlook it.

hi, I ve read the announce from different site... however i still wondering how xda users from outside USA can do to support the mouvement... we are a lot!
Any idea?
sent from my sgt7 CM7 GB running

fragargon said:
hi, I ve read the announce from different site... however i still wondering how xda users from outside USA can do to support the mouvement... we are a lot!
Any idea?
sent from my sgt7 CM7 GB running
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I second the notion. We are miles apart but the SOPA legislation is Fakd Up Bulsht. It's only a matter of time that our pathetic excuses for politicians here in europe vote for something similiar.

idusortus said:
You mean other than this
All seriousness tho... This is an informative link to some folks involved in the anti-sopa movement.
At least in America I think we've become way too complacent. It's frightening what they could do with the bill that passed, but got floored, if just *one* man changed his mind.
Click to expand...
Click to collapse
Thanks for the links. I've signed the petition as this not only affects those in the US.

narta said:
I second the notion. We are miles apart but the SOPA legislation is Fakd Up Bulsht. It's only a matter of time that our pathetic excuses for politicians here in europe vote for something similiar.
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the idea is pretty scary...it's especially disappointing seeing as we're talking about the US in this case censoring the web, while they criticise China for doing exactly that. So much for "freedom of speech"...
sort of sounds like this to me: "We gave you freedom of speech, so let us tell you how to use it."

Ay!
I believe everyone should join the black out including individuals who make it a point not to access a computer or smartphone.

I'm showing my support by using this app.
Boycott Sopa: http://goo.gl/RXtn6
it scans any product and see if it supports SOPA or not.
if it supports SOPA, I don't buy.
online petition lot of the times don't do much, but if show your support with your wallet, it hits home with these greedy corporations.
money is the only thing they understand... F'ers...
I'll be signing up when XDA goes live on the 18th.
SOPA can suck my...

Y U no read the Portal?
http://www.xda-developers.com/annou...8th-at-8am-you-can-help-bring-us-back-online/
neh4pres said:
many popular Web sites across the net are shutting down for 1 day on January 18th in protest of the 2 bills the united states government is trying to force through Congress. These bills would give the united states government the power to shut down entire Web sites, much like China does. This could even affect xda. Think of the government shutting xda down because some newb posts a file he shouldnt, or because a leak for a device specific os post is seen as infringement.
Sent from my SCH-I500 using xda premium
Click to expand...
Click to collapse

Cell Phone Unlocking Petition (Whitehouse.gov)

For those of you who don't know, cell phone unlocking is illegal for phones bought from a carrier after Jan 26! We haven't had this restriction for the past few years but the exemption expired and unlocking is no longer legal in some cases.
I believe that people should be allowed to use the hardware they paid for as they wish, so please sign the petition in order to receive an official response from the White House. Only 3 days left to sign the petition. (By signing the petition you're requesting an official response from the Obama administration)
http://wh.gov/yA9n
EDIT
We got an official response supporting cell phone unlocking! Huge thanks to everyone who signed!
https://petitions.whitehouse.gov/response/its-time-legalize-cell-phone-unlocking

In the home stretch, only 3640 signatures needed by the 23 at this point. Spread this far and wide. It is BS that unlocking needed a DMCA exception which requires renewal in the first place......

Don't know how I misses this earlier. Thanks FB. I'll post a link in the Skyrocket forums as well.

hechoen said:
Don't know how I misses this earlier. Thanks FB. I'll post a link in the Skyrocket forums as well.
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same here in the herc section when i get home from work.
sent from within the white knight

Well that was fast... 3 hours after that 3.6k post, it was only 1.2k left. Now it's passed the limit... extra sigs always help though.

I think I had pissed off many of my friends on facebook because I would post this every day.

i hope it becomes legal now becouse i travel a lot and i gotta switch carriers:laugh:
i signed btw when it first started

We got an official response supporting cell phone unlocking! Huge thanks to everyone who signed!
https://petitions.whitehouse.gov/response/its-time-legalize-cell-phone-unlocking

F.C.C. Backs Consumers in Unlocking of Cellphones

A bill is in the works.
http://m.nbcnews.com/technology/technolog/bill-legalize-phone-unlocking-way-says-senator-1C8709826
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Awesome yaayy
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