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Squeaking noise at top of the screen ?

After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...

I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!

Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.

GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I

I have the same problem. On the top of the screen only

Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...

Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it

i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?

So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!

I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T

I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...

That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...

I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???

christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
Click to expand...
Click to collapse
I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.

OK... but the problem I have is definately not related to the screen protector as it´s still there without it.

No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?

I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?

Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!

Having the squeaking too, as most of you its still there without the protector

anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..

Scratching sound when pressing START menu bar

Hi
I have the irritating gluing sound on my HTC Cruise as well. Apparently it is only along the START menu bar and nowhere else. As long as you press anywhere along the START menu bar, you will hear the scratching sound like something is not glued properly and it is quite loud as well. It is most apparent after heavy 3G / WiFi usage and during charging where the top part of the Cruise can get quite warm.
I can confirm that it is not the screen protector as I have removed it and the sound is still there!
I tried to send it in for a look but the service person said that it is normal and is due to the construction of the unit and I could not get it exchanged or repaired.
Does anyone else experience this problem? I will feel better knowing that this is a design issue rather than a lemon set.
Ian

Hi Ian.
I have to admit, that I use mine heavily and although mine also gets warm after long periods of WiFi use, I havent had the build issue that you are experiencing.
But this thread seems to have a few people with the same issue...
http://forum.xda-developers.com/showthread.php?t=361070
Dave

Hi Biomehanika
thanks for the feedback. I guess this could be a problem with HTC Cruise sets and not O2 sets as their casings are different...
its quite a bummer .....

[Q] UK owners Attention

do you have any of these problems?
Q1:Bottom removable cover doesnt fit right- leaves a gap, makes noise when pressed.
Q2:Large >1mm gap between the glass of the screen and metal. Not like in reviews, official photos.
what about the phone getting uncomfortably hot?
im trying to isolate the problem, which batch, which countries
soo far germany and singapore had big problems

Mines spot on.
Simfree handset. No problems here in the Brum area.

Worth doing a similar survey on WiFi problems / buttons lighting up?

Edward Lowy said:
Worth doing a similar survey on WiFi problems / buttons lighting up?
Click to expand...
Click to collapse
I disagree as these problems effect everyone and are both software related and should both be fixable when we can build custom roms
Sent from my HTC Desire S using XDA App

orange uk fine. I think the UK batch are all good build quality.

@Edward Lowy
not if you can accept them and taking the risk
@ben_pyett
the wifi cant be software, of course you can change a little bit the sensitivity, the bad antenna placement and cover will still remain

ben_pyett said:
I disagree as these problems effect everyone and are both software related and should both be fixable when we can build custom roms
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
That's my point - they don't seem to affect everyone. Both issues affected me but clearly that is not everybodys findings.

There are well reported software issues with the buttons, basically the phone detects the background ambient light levels and decides whether our not to light up the buttons
Sometimes in a dark room the presence of a bright light source such as a window or a bright Tv stop them from lighting
unfortunately there us nothing we can do.
Although considering that the buttons don't change positions I always know where they are and which one is which so I can't see what the real problem is?
with regards the wi fi issue, there is another thread
http://forum.xda-developers.com/showthread.php?t=1051674
Where someone has posted a possible software fix, although you need S-off in order to apply it.
I suffer from both of these problems.
But, Fortunately I don't hold the phone in landscape so the wi fi issue doesn't bother me, and I know where the buttons are so don't need them to be lit
Sent from my HTC Desire S using XDA App

I shared this on the Desire S Owners Poll thread and I am sure some of you might have seen it but here is my device I received this past Tuesday via FedEx from Singapore(It is an Indian device according to the IMEI info. HTC UK told me this btw.) Major problems with the battery cover. We need to make HTC be aware of these issues.

can you not just ask for a new one under warranty?

I'm in the UK and have had my DS 3 full days perfect no floors no wi-fi issue in landscape mode and set up with current OS and skinned.
Though day 4 bottom corners lifting by Home and Search keys and also have the smallest gap between unibody and screen near volume rocker and touch keys. The gap is enough to see back light coming through in the dark/dusk.
Hope this helps, i have a brand new (not refurbished) replacement coming first thing tomorrow will report on that with any news or similar issues.
Any of you sim free owners have the UMA signal boost app on the Stock shipped ROM 2.3.3 just interested?
Cheres

mine does not have UMA signal boost app

Sim free, no app installed
Sent from my HTC Desire S using XDA App

Thanks guys was looking at stock rom to remove 'bloatware' but the app on the orange rom is handy think i will just use launcher pro to hide unwanted apps rather than install stock ROM.
Just waiting on the courier for my replacement handset fingers crossed no faults with this one.

Ok so brand new replacement handset and i still have these issues the bottom right corner is already showing that it's raised in comparison to the bottom left corner and there is still a visible gap on the left of the screen can see the charge port through this and light still shining through in the right light.
Looks like bad quality control from HTC will be contacting orange in a mo as i'm still in my cooling off period. I am really disappointed Android OS is great for the customisation but this handset seem's to have been rushed in the build quality.
Hope this helps.

my device has a perfect screen
so i think that it is just in some locations...or maybe the batch that they currently have at your buyer is defective

mariu$ said:
do you have any of these problems?
Q1:Bottom removable cover doesnt fit right- leaves a gap, makes noise when pressed.
Q2:Large >1mm gap between the glass of the screen and metal. Not like in reviews, official photos.
what about the phone getting uncomfortably hot?
im trying to isolate the problem, which batch, which countries
soo far germany and singapore had big problems
Click to expand...
Click to collapse
tested one at my local o2 store, no problem, or maybe because it has the security stuff on it so i didnt get a good feel.. i ended up getting a sgs 2 yesterday though

Just read the above posts and now concern that my phone is one of those bad batch (O2 UK).
Firstly there is a gap at the top of the screen. (above the htc logo) big enough to stick the edge of a paper.
Second, there is light leakage on both the bottom corner (home and search key) only viewable when looking at a certain angle.
Third, is the bottom of the screen and the metal part meant to be even? As my bottom screen is more raised.
Finally, is all of the above problems are covered by the 12 month warranty and in which case I can ask for a replacement from O2?
Thanks in advance.

mariu$ said:
do you have any of these problems?
Q1:Bottom removable cover doesnt fit right- leaves a gap, makes noise when pressed.
Q2:Large >1mm gap between the glass of the screen and metal. Not like in reviews, official photos.
what about the phone getting uncomfortably hot?
im trying to isolate the problem, which batch, which countries
soo far germany and singapore had big problems
Click to expand...
Click to collapse
i have this also under heavy use?

same is mine

Solving Sensation's Death Grip Issue

Ok after the previous journey with hd2's thermal problems and since i got a new htc sensation, i found myself a little bored until either devs or htc gives us some s-off for our phones. So i've heard of this death grip issue and want to give it a try to find a hardware fix for it. Some of you may know me for the geeky technical approaches, so i'll try to get some stuff working here.
Anyway, i have the Sensation from about 4-5 days. I'm yet to determine the seriousness of this issue and how much wireless transmissions are affected.
After inspecting the device construction, it's simple to assume that the reason for the death grip is an interference between the antenna emissions and the EM interference from the human body (hand).
I'll be conducting a series of measurements using some hardware tools to find out the exact cause. Only after this i can begin to work for a fix.
So far this future fix must comply with these conditions:
1. NOT to void the warranty. The fix have to be removable and the phone brought to it's original condition.
2. More easier and safe then my hd2 reheating thread . The solution must be clear, simple and must make use of generic household materials.
3. The death grip issue must be solved in a satisfactory way so that the fix itself is worth the trouble.
This is the start of a new project, it may take a while for some real results to come and the first thing to be determined is if the issue is really user solvable.
So, wish me luck.. i guess i'll be starting tomorrow and post some pictures/things i find during the process.

Good luck, I'm also tempted to start some experiments. BTW it might be worth having a extra Back cover to due testing with. You can get one from HTC.

well, that's the idea. the method must be non invasive for that back cover and must also present no risk in damaging it.

I was so annoyed by the touchscreen issue I never got round to this one :\
I wanted to test if the problem could be "reduced" by simply adding a strip of aluminium foil along the cover... You can probably come up with something better
Thank you for helping!

Thanks! If you can even slightly improve things, you'd be a god. I love this phone, but the WiFi dying (in landscape) is the one issue that constantly nags. [:
Sent from my HTC Sensation 4G using XDA App

Xlythe said:
Thanks! If you can even slightly improve things, you'd be a god. I love this phone, but the WiFi dying (in landscape) is the one issue that constantly nags. [:
Click to expand...
Click to collapse
That's funny, mine doesn't die on any orientation about the wifi.

2003evo8 said:
That's funny, mine doesn't die on any orientation about the wifi.
Click to expand...
Click to collapse
I've yet to experience this also...
Sent from my Htcclay's SuperCM7 G2 using XDA App

Ditto...I haven't experienced this either. *knocks on wood*

2003evo8 said:
That's funny, mine doesn't die on any orientation about the wifi.
Click to expand...
Click to collapse
Well it really depends on where your router is and how strong is the signal... I've tested mine with wall between it dropped significantly and even disconnects, while next to it only a bar or more but return to normal state after a few moments. But it shouldn't do that, and I've got asus wl520-gc router.

MerLinh said:
Well it really depends on where your router is and how strong is the signal... I've tested mine with wall between it dropped significantly and even disconnects, while next to it only a bar or more but return to normal state after a few moments. But it shouldn't do that, and I've got asus wl520-gc router.
Click to expand...
Click to collapse
That's true but he was saying he looses it in landscape mode.

FOTA reduced the death grip issues for me..

i will be making some physical measurements on how the phone's transceiver produces and handles 2.43 Ghz ISM type signals. At this moment i haven't tested my device for the death grip but like i've said, i have some spare time and want to help on this.
By using an oscilloscope i will try see what's happening to the signal level in real time.

2003evo8 said:
That's true but he was saying he looses it in landscape mode.
Click to expand...
Click to collapse
It's my hand touching the top of the phone when I hold it in landscape. Sorry if there was confusion. Light touches cause dramatic losses in signal on my phone.
Edit: WiFi only.
Sent from my HTC Sensation 4G using XDA App

Looking forward to results. Godspeed.

I hate to sound like an Apple fanboy but I was not able to replicate this "accidentally."
Now it might have to do with the different frequencies of the Bell verison of phone, or my signal strength.
I watched a video of someone placing the phone flat on their hand and the signal strength completely dropping off. While I was able to drop a bar of cellular signal, it was far from the video.
I did not get any noticeable drop in wifi.

I went to 3 different tmobile stores and had 3 replacement phones. They all had death grip.
also don't think its EM. I lose wifi signal by covering with single sheet of paper.

joon82 said:
I lose wifi signal by covering with single sheet of paper.
Click to expand...
Click to collapse
Cover what with a single sheet of paper, the back of the phone? You lost the wifi signal completely? I get no effect by putting a piece of paper on my phone. Never heard of lead paper.

any updates ?
is it possible to solve it with hard cover... i read smowhere that with a silicone one won't solve it.

Xlythe said:
It's my hand touching the top of the phone when I hold it in landscape. Sorry if there was confusion. Light touches cause dramatic losses in signal on my phone.
Edit: WiFi only.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
i have the same problem

[Q] Touch unresponsive at #456 on phone

Picked up this phone from CL. The person was claiming that part of the screen is not responding to touch.
I have seen it when I picked it up, but I thought that I will deal with it when I get home.
I was keep playing with the phone almost everything it's working on it except the volume buttons and that horizontal line where the #456 is on the dial pad.
I have removed the battery and noticed that the white sticker it was pink, water damage.
Now I don't know what could be the damage here? There is a shadow across the screen also, but it's not a crack.
I have seen this before on a digital camera, it was the aluminum sheet metal under the LCD, had a smudge across on that aluminum finish too.
Couldn't remove it though. Replaced the screen on the camera and it was as new.
Not sure what could be the problem with the phone?
Should I replace the digitizer, since the LCD shows everything correctly? It could be something shorted internally? I have the phone apart, but I don't see anything wrong. Cleaned all the contact with electronic cleaner, no change.
Any help would be appreciated.

Please post all questions in the Q & A section. Thanks! Thread moved.
Sent from my Galaxy Nexus using Tapatalk 2

I think I would replace the LCD and digitizer as a unit. The slightly higher cost would be easier to accept than having to do it more than once, which would probably end up costing more. Either way is a gamble, though, because that might not be the issue.
Volume buttons are notorious on this phone. I have not known or read about someone fixing them. You can get around the problem for the most part by using software to control the volume, using roms that will restart to recovery or boot loader, and the occasional use of ADB commands, but some bootloop situations require the hardware to work.
Good luck with your project and let us know how it works out.
Not just a pretty Pickle.

I'm thinking of buying the whole LCD as a unit, but that is why I'm asking that maybe somebody could tell me if it's the LCD or other hardware.
The volume button it's together with the upper camera board and I guess it has to be replaced together.