Hi, just got the 7+ for and early Christmas present and love it... except for one issue.
Downloads take far, far too long, and I while I've checked everything I know to check, I'm hoping someone here might know something else to do.
I can log into the market and Amazon, but a simple 3.5mb download will take upwards of 10-15 minutes to download. I have wireless n, and my rooted (from last year) Nook Color will download the same file on the same wireless network in seconds.
I did do the firmware update (literally 4+ hours! to download-I didn't know about Kies yet) and it seemed to increase the wifi speed somewhat, but not enough.
Any help would be greatly, greatly appreciated!
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
I get spotty wifi at work. Doesn't seem to like our access points, but at home it's perfect.
amtrakcn said:
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
Click to expand...
Click to collapse
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Oreocat said:
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Click to expand...
Click to collapse
Try restart the router?
Changing channels on the router may help too. Wifi analyzer may help you out.
Sent from my GT-P6210 using Tapatalk
Brand/model of router?
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and was told this issue was being sent up to level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
The WRT300N might have had a firmware update since you purchased it, which would lead to issues with download speeds. I have a 160N where my Tab ran slow on WiFi but fast on other devices, once I updated the firmware everything worked well. The issue isn't always the device.
gunslinger3 said:
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and wast told this issue was being sent up the level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
Click to expand...
Click to collapse
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
My wifi is great in the room with the router. In the next room....not so much. Changing channels on the router did help some though.
gunslinger3 said:
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
Click to expand...
Click to collapse
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Entropy512 said:
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
gunslinger3 said:
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
Click to expand...
Click to collapse
And how old are the laptops? The Droid X and Incredible have a good year on them, meaning the WiFi Chip in them is most likely at least 1.5 years old. You forget that each WiFi device uses a different chip that IS older.
An example for you, I run an IT department, my boss just got a new iMac 21.5 inch. With this new computer, he is randomly losing all internet connection. My thought was that clearly there was a bad network adapter, so we took the computer back, and got a new one, same issue, clearly ruling out the network adapter. Then I looked for software problems, VMware fusion seemed to be the culprit, we didn't lose network connectivity with it not started. So we switched him to Parallels. Parallels resolved the issue temporarily. It came back.
Finally I plugged in a different router, a backup one I have just in case something goes wrong. Everything worked perfectly. The issue wasn't exactly the router 100% but a driver incompatibility with the unit that would kick itself off when the computer woke from sleep. Just because 8-20 devices work perfectly on a router doesn't mean a new one will also.
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
gunslinger3 said:
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
Click to expand...
Click to collapse
Since you have so many different devices. I would strongly recommend a dual-band router. The reason being single band routers only broadcast using one frequency usually 2.4Ghz or 5.0Ghz but dual band routers can do both simultaneously. This should ensure compatibility with all of your devices. Here are a link from newegg:
http://www.newegg.com/Product/Produ...10076 600107140&IsNodeId=1&name=Up to 600Mbps
Well, gotta say thanks, and admit that you guys were right... it was our router too...
We did exchange my 7+, and bought a second one for the hubby, but were still having the slow downloads.
I checked the thread, (my notifications stopped for some reason) and saw the comments about a dual band router. Since our router was close to three years old, the hubby bought a Linksys e4200, and what a difference!
7+'s are now zipping along, loading pages immediately, downloading in seconds, and his laptop is also doing the same
Thanks guys, you're awesome!
Got this one at Frys today. What a difference. Download speed went from 37 kbps to 15159 kbps.
http://www.netgear.com/home/products/hometheater/networking-for-home-theater-and-gaming/WNDR37AV.aspx
Thanks guys
With the new router, my download speed went from 183 kbps to 9334 kbps!
I expect it'll be even better when we're not streaming Netflix and downloading audiobooks for the hubby at the same time
Found the Fix
Hey everyone,
I also recently bought the 7+ and my connection was incredibly slow as well. I believe I have actually found the culprit, at least on my router. Using an app called Network Tester I found out that I was getting extremely high pings to just my router, while my internet connection (when it got through) was speedy. After spending a few hours on my router's settings (Netgear WNDR3800), I stumbled upon a setting called RIP under LAN Setup. I read about it on Wikipedia and decided to enable it and give it a try, couldn't hurt right? Well after switching it to enabled using version 2_M, the 7+ works like it should!
Related
Was wondering if anyone could help me.
I was loving almost everything about my elocity tablet, but wifi issues were same as initial g tablet.
Firmware came out yesterday that supposedly fixed this and for everyone in the main Elocity thread, it seems to have just done that.
I have applied it but have the following problem:
While I can see all the available networks, I cant seem to join any unless I am almost 5 feet from the router and despite seeing excellent signal I am only getting 1 mb/s link speeds. Rarely it wil go as high as five.
It is not a router issue as laptops and iphones connect fine. I have rebooted router and tried every permutation of wireless secuirty and wireless speed, b/g/n settings (the elocity is b/g only wifi). With no luck
Went to local McDonalds and could pick up 4 surrounding wifi networks with good to excellent signal and connected to them but again only a best of 1 or 2 mb/s.
I will be returning my device on account of this. Being in Canada I won't be able to get another (I am in USa with family for holidays for another week.)
I am hoping there is something in software I could do that might fix this as I like the device otherwise especially with quadrant scores in the 2400 range now.
I tried resetting the device and reflashing the firmware update to no avail. I don't know enough about android or linux to know if there is anything I can do delving deeper into the device to fix this?
It is almost like it only connects at wireless b and not g working so range is short and slow.
any thoughts or ideas before I send back as I have 2-3 days to wait for the RMA label.
Just curious... which WPA Supplicant file did you use? You should be using the one from page 50 of the other thread.
I'd say try installing the ElocityMod update.zip, but I lost root with that and am working on that before I can recommend it 100%.
DroidxRage said:
Just curious... which WPA Supplicant file did you use? You should be using the one from page 50 of the other thread.
I'd say try installing the ElocityMod update.zip, but I lost root with that and am working on that before I can recommend it 100%.
Click to expand...
Click to collapse
I wish I could blame that but it was not working even with the stock setup prior to molding to get market.
http://forum.xda-developers.com/showpost.php?p=10132179&postcount=873
???
I'm grasping for straws... I want this to work for you!
All of a sudden for some reason my wifi seemed slow. so i went to i.dslr.net/iphone_speedtest.html to do a speed test, its the only one i know of that shows ping times. Up until today they have always been between 30ms-40ms. Today its consistently in the 1000ms range. Now 2 days ago I did the Chevronwp7.updater to get NoDo. Thats the only change I've done, and even after I did it, my wifi was still fine. Now I tested my HTC Inspire, iPhone 4, and a Droid 2 on the same site, and all of their ping times are within range.
I know its not due to the nodo update seeing that it was over 48 hours ago, and was fine up until earlier today. I'm just worried about sending it in to ATT and them noticing the different os version on the phone.
Do a restore if you cant find a solution
Barbbachello said:
Do a restore if you cant find a solution
Click to expand...
Click to collapse
that won't get rid of the os version would it, i thought the chevronwp7.update couldn't be rolled back.
i did a restore, and still have the same problem. i'm probably gonna have to wait till att pushes the nodo update before i can send it in, which at this pace will probably be sometime next year.
well i tried 5 different wifi connections and still have the same problem, browsing on 3g is faster than wifi. I need some advice, if you were in my shoes would you call att to get the phone swapped out? Remember that I flashed the nodo update via the chevronwp7.updater. I don't think its from the update cause wifi was fine after that for a day or two.
can anyone do me a favor and go this page.
http://i.dslr.net/iphone_speedtest.html
on wifi, can you run a speed test and tell me what kind of ping times you get.
thank you.
I've had this problem with my Omnia 7 from day one. Just run the speedtest on that site and I'm getting pings of between 982ms and 1047ms.
I've finally installed the 7392 (+7390) update via Zune, it included a firmware update from Samsung that updated the radio software but performance is still worse than useless.
tonyb81 said:
can anyone do me a favor and go this page.
http://i.dslr.net/iphone_speedtest.html
on wifi, can you run a speed test and tell me what kind of ping times you get.
thank you.
Click to expand...
Click to collapse
I ran the test that website on my Lg Optimus 7 and I got a lot of latency readings, it starts up on 1617ms and ends on 175ms. The speed says 3866kbps which seems accurate according to another test site.
Hey everyone.
I've had the phone for less than a day and I've fallen in love with this device. Everything runs fine except for the Wifi. The signal will be fine for a couple of minutes, then dramatically drop and I'll lose my connection. This issue makes streaming YouTube videos impossible. Anyone else having these issues?
Sent from my HTC One X using Tapatalk 2
gordongartrell said:
Hey everyone.
I've had the phone for less than a day and I've fallen in love with this device. Everything runs fine except for the Wifi. The signal will be fine for a couple of minutes, then dramatically drop and I'll lose my connection. This issue makes streaming YouTube videos impossible. Anyone else having these issues?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
This isn't the case with me. I used my phone continuously on WiFi for about 2 hours this morning with any issues. I'm connected to a Wireless-N 5.4GHz network, so there shouldn't be any problems here (my friends' phones won't work on the 5.4GHz network).
Try going to a Starbucks or something and testing their WiFi there and see if you have the same issues.
~dan
same as Dan.. I am constantly on Wifi all the time and I had no problem since I got the phone. I am also connected to Wireless N 5.4GHz network
gordongartrell said:
Hey everyone.
I've had the phone for less than a day and I've fallen in love with this device. Everything runs fine except for the Wifi. The signal will be fine for a couple of minutes, then dramatically drop and I'll lose my connection. This issue makes streaming YouTube videos impossible. Anyone else having these issues?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
ugh, got mine today, was very happy, then i started using the market and noticed the wifi signal was fine, but market was slow, loaded speedtest on the one xl and my transformer, both using the same access point, transformer is great, one x can barely make it through the test, keeps timing out..
faulty unit?
also, on the one x the market is telling me to buy all my paid apps again, have to install them all through the website
gordongartrell said:
Hey everyone.
I've had the phone for less than a day and I've fallen in love with this device. Everything runs fine except for the Wifi. The signal will be fine for a couple of minutes, then dramatically drop and I'll lose my connection. This issue makes streaming YouTube videos impossible. Anyone else having these issues?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I have the same problem, but i have 3 routers in the house i can connect too, 2 are 2.4ghz, the third has both 2.4 and 5ghz and i find that i get a stable connection to the 5ghz.. if i let wifi be on 2.4/5 auto then i find the signal drops all thetime, if i lock it to a spectrum it seems to stabilize although it occaisionally drops out.
I'm noticing some wifi issues as well. It seems to jump up and down. Also speed tests are quite slow compared to my other devices that are connected to the network. For example, on my ipad i get 20mbps on a speed test and the htc one x only gets about 8 mbps.
Got mine on release, no problems so far.
Like Dan said, try connecting to another network and report back.
redwreck said:
Got mine on release, no problems so far.
Like Dan said, try connecting to another network and report back.
Click to expand...
Click to collapse
tried it at work, both tablet and nexus work fine there, one x just times out and drops, guess i will be returning tomorrow.
will set it up in the store and make sure it works on there wifi before leaving with it.
For reasons unknown to me, as of about 2 hours ago, my nexus 5 has caused my internet ping to jump from 60 ms to ~2000 ms and the download speed to go from 3.00 Mbps to virtually nothing. I had this problem on my old phone (Samsung galaxy S II) once and a while when I would download a new app, but I haven't downloaded anything new for a couple days. Just all of a sudden, my internet took a crap.
I know it's my N5 because I turn off the wifi and everything goes back to normal on my laptop. I have also tried deleting a bunch of apps and nothing has done the trick.
Has anyone else had this problem or have any advice?
airplane888 said:
For reasons unknown to me, as of about 2 hours ago, my nexus 5 has caused my internet ping to jump from 60 ms to ~2000 ms and the download speed to go from 3.00 Mbps to virtually nothing. I had this problem on my old phone (Samsung galaxy S II) once and a while when I would download a new app, but I haven't downloaded anything new for a couple days. Just all of a sudden, my internet took a crap.
I know it's my N5 because I turn off the wifi and everything goes back to normal on my laptop. I have also tried deleting a bunch of apps and nothing has done the trick.
Has anyone else had this problem or have any advice?
Click to expand...
Click to collapse
If you're on 5GHz, try 2.4. Also, make sure your router's firmware is up to date. I know, it sounds silly, but it worked for me.
PhilipTD said:
If you're on 5GHz, try 2.4. Also, make sure your router's firmware is up to date. I know, it sounds silly, but it worked for me.
Click to expand...
Click to collapse
The router only works on 2.4 and I've already checked for a firmware update.
I'm doing a factory reset on the phone right now. I hope that'll work
Hey Everyone,
I honestly don't know if this is the right place to ask but I don't know where to start, with you, with google, with comcast, or Netgear. Here is the issue.
We have comcast internet and use a comcast approved Netgear N600 dual band cable modem. My wife and I both have Nexus 5 with Android 5.0. We also have laptops, a Roku 3, and PS 4, all hooked up via wifi.
IN the past month, our wifi on phones has gotten unusable. You try to browse a site, and it takes forever, usually a minute (not forever but long) to load the site, and then the site browses at normal speed. However, if you try to navigate to a NEW site, you have the minute load time, before that site browses normally.
The roku, laptops and PS4 all work perfectly via wifi. I did the speedtest net app on my phone, and it had 50 mb download, 13 mb upload via wifi. So connection speeds are perfect.
Its just that initial minute plus wait to actually have a website load each time, that is bizarre. Any thoughts please? Comcast says its the phone. Netgear says its comcast.
Oh, on ANY other wifi network our phones work perfectly. Love help. Thanks!
John
Have you rebooted the router? Remove power source for 1 minute. Always first thing to try.
rootSU said:
Have you rebooted the router? Remove power source for 1 minute. Always first thing to try.
Click to expand...
Click to collapse
Yes, I have rebooted the router. I have also done a hard reset on the router, restoring it to factory defaults, upon which I have to rename our network/set password etc. WHEN I do this, our phones function perfectly for a few hours, then the problem rears its ugly head again.
Certainly sounds like a router issue. Or at least an incompatibility.
rootSU said:
Certainly sounds like a router issue. Or at least an incompatibility.
Click to expand...
Click to collapse
How would I look for a compatibility issue? What exactly would I look for, a specification? This router worked fine for the first three months?
Well really what you need to do is troubleshoot by trial and error. If you could perhaps borrow another type of router and run it side-by-side... If it works OK, its a problem with your router and not your phone or Comcast. If it doesn't work, you've ruled out the router and identified an issue either with the phone or Comcast.
---------- Post added at 01:54 AM ---------- Previous post was at 01:52 AM ----------
Also try taking other devices both wireless and wired off the network to see if there are any conflicts. If anything has static IP addresses. Confirm they're not the same.
What part is taking so long? Is it the DNS lookup or the actual data transfer? I would run some nslookup commands from a phone to make sure resolution isn't the problem.
croikee said:
Hey Everyone,
I honestly don't know if this is the right place to ask but I don't know where to start, with you, with google, with comcast, or Netgear. Here is the issue.
We have comcast internet and use a comcast approved Netgear N600 dual band cable modem. My wife and I both have Nexus 5 with Android 5.0. We also have laptops, a Roku 3, and PS 4, all hooked up via wifi.
IN the past month, our wifi on phones has gotten unusable. You try to browse a site, and it takes forever, usually a minute (not forever but long) to load the site, and then the site browses at normal speed. However, if you try to navigate to a NEW site, you have the minute load time, before that site browses normally.
The roku, laptops and PS4 all work perfectly via wifi. I did the speedtest net app on my phone, and it had 50 mb download, 13 mb upload via wifi. So connection speeds are perfect.
Its just that initial minute plus wait to actually have a website load each time, that is bizarre. Any thoughts please? Comcast says its the phone. Netgear says its comcast.
Oh, on ANY other wifi network our phones work perfectly. Love help. Thanks!
John
Click to expand...
Click to collapse
It's only happening with mobile browsing, correct? Do you have the adblock extension installed? If so, try removing it.
bblzd said:
It's only happening with mobile browsing, correct? Do you have the adblock extension installed? If so, try removing it.
Click to expand...
Click to collapse
What is the adblock extension? Is that a program that would be on our phones or the router? This only happens with our phones, correct, but also ONLY on our home network. Any other wifi and our phones work great. At the same time, our laptops and ps4/roku work perfectly fine on our home wifi. Here is the breakdown
HOME:
Roku/PS4/Laptops Work Fine
Our 2 Nexus 5 do not
Other Wifi Networks
Phones work fine
For the first few months our phones worked fine on our home network as well. Its only in the past month or so that they started acting funky. Could it be something with Android 5.0?
It could be something to do with anything. Only you can rule things out.
croikee said:
What is the adblock extension? Is that a program that would be on our phones or the router? This only happens with our phones, correct, but also ONLY on our home network. Any other wifi and our phones work great. At the same time, our laptops and ps4/roku work perfectly fine on our home wifi. Here is the breakdown
HOME:
Roku/PS4/Laptops Work Fine
Our 2 Nexus 5 do not
Other Wifi Networks
Phones work fine
For the first few months our phones worked fine on our home network as well. Its only in the past month or so that they started acting funky. Could it be something with Android 5.0?
Click to expand...
Click to collapse
AdBlock Plus is a browser extension. It was a long shot but the exact same symptoms were happening to me when I had that installed on my phone's browser. Internet was working fine but websites would need a good 20-40 seconds before they would load.
I'm putting my money on the router since both your and your wife's phones are acting up. One phone, plausible. Two phones, highly unlikely. Have you tried a factory reset on the router? This could literally be anything from having too many neighbors with wireless devices to some weird improbable scenario with some QoS setting on the router. Short of borrowing a router from someone, a reset might help if things were working fine before.
While each possible scenario that could be causing your grief may be unlikely, the vast amount of possibilities just adds complexity to your situation. I mean, I remember when chipsets from different manufacturers wouldn't play nice together back in the 802.11g days...
Since your connection speed is fine, bandwidth wise, try running a traceroute from your phone to, say, Google or any arbitrary site, and see which hop hangs the longest... (Traceroute is like a glorified ping).
Try setting your DNS server to 8.8.8.8 (you can do that on your phone, in WiFi settings).
Try disabling any form of QoS on the router, or any kind of fancy proprietary features.
Try disabling the SIP firewall on your router.
There's many many things and I'm afraid it's going to be trial and error from here. While we can offer suggestions and assistance, the trial and error part is ultimately on you.