Hey Everyone,
I honestly don't know if this is the right place to ask but I don't know where to start, with you, with google, with comcast, or Netgear. Here is the issue.
We have comcast internet and use a comcast approved Netgear N600 dual band cable modem. My wife and I both have Nexus 5 with Android 5.0. We also have laptops, a Roku 3, and PS 4, all hooked up via wifi.
IN the past month, our wifi on phones has gotten unusable. You try to browse a site, and it takes forever, usually a minute (not forever but long) to load the site, and then the site browses at normal speed. However, if you try to navigate to a NEW site, you have the minute load time, before that site browses normally.
The roku, laptops and PS4 all work perfectly via wifi. I did the speedtest net app on my phone, and it had 50 mb download, 13 mb upload via wifi. So connection speeds are perfect.
Its just that initial minute plus wait to actually have a website load each time, that is bizarre. Any thoughts please? Comcast says its the phone. Netgear says its comcast.
Oh, on ANY other wifi network our phones work perfectly. Love help. Thanks!
John
Have you rebooted the router? Remove power source for 1 minute. Always first thing to try.
rootSU said:
Have you rebooted the router? Remove power source for 1 minute. Always first thing to try.
Click to expand...
Click to collapse
Yes, I have rebooted the router. I have also done a hard reset on the router, restoring it to factory defaults, upon which I have to rename our network/set password etc. WHEN I do this, our phones function perfectly for a few hours, then the problem rears its ugly head again.
Certainly sounds like a router issue. Or at least an incompatibility.
rootSU said:
Certainly sounds like a router issue. Or at least an incompatibility.
Click to expand...
Click to collapse
How would I look for a compatibility issue? What exactly would I look for, a specification? This router worked fine for the first three months?
Well really what you need to do is troubleshoot by trial and error. If you could perhaps borrow another type of router and run it side-by-side... If it works OK, its a problem with your router and not your phone or Comcast. If it doesn't work, you've ruled out the router and identified an issue either with the phone or Comcast.
---------- Post added at 01:54 AM ---------- Previous post was at 01:52 AM ----------
Also try taking other devices both wireless and wired off the network to see if there are any conflicts. If anything has static IP addresses. Confirm they're not the same.
What part is taking so long? Is it the DNS lookup or the actual data transfer? I would run some nslookup commands from a phone to make sure resolution isn't the problem.
croikee said:
Hey Everyone,
I honestly don't know if this is the right place to ask but I don't know where to start, with you, with google, with comcast, or Netgear. Here is the issue.
We have comcast internet and use a comcast approved Netgear N600 dual band cable modem. My wife and I both have Nexus 5 with Android 5.0. We also have laptops, a Roku 3, and PS 4, all hooked up via wifi.
IN the past month, our wifi on phones has gotten unusable. You try to browse a site, and it takes forever, usually a minute (not forever but long) to load the site, and then the site browses at normal speed. However, if you try to navigate to a NEW site, you have the minute load time, before that site browses normally.
The roku, laptops and PS4 all work perfectly via wifi. I did the speedtest net app on my phone, and it had 50 mb download, 13 mb upload via wifi. So connection speeds are perfect.
Its just that initial minute plus wait to actually have a website load each time, that is bizarre. Any thoughts please? Comcast says its the phone. Netgear says its comcast.
Oh, on ANY other wifi network our phones work perfectly. Love help. Thanks!
John
Click to expand...
Click to collapse
It's only happening with mobile browsing, correct? Do you have the adblock extension installed? If so, try removing it.
bblzd said:
It's only happening with mobile browsing, correct? Do you have the adblock extension installed? If so, try removing it.
Click to expand...
Click to collapse
What is the adblock extension? Is that a program that would be on our phones or the router? This only happens with our phones, correct, but also ONLY on our home network. Any other wifi and our phones work great. At the same time, our laptops and ps4/roku work perfectly fine on our home wifi. Here is the breakdown
HOME:
Roku/PS4/Laptops Work Fine
Our 2 Nexus 5 do not
Other Wifi Networks
Phones work fine
For the first few months our phones worked fine on our home network as well. Its only in the past month or so that they started acting funky. Could it be something with Android 5.0?
It could be something to do with anything. Only you can rule things out.
croikee said:
What is the adblock extension? Is that a program that would be on our phones or the router? This only happens with our phones, correct, but also ONLY on our home network. Any other wifi and our phones work great. At the same time, our laptops and ps4/roku work perfectly fine on our home wifi. Here is the breakdown
HOME:
Roku/PS4/Laptops Work Fine
Our 2 Nexus 5 do not
Other Wifi Networks
Phones work fine
For the first few months our phones worked fine on our home network as well. Its only in the past month or so that they started acting funky. Could it be something with Android 5.0?
Click to expand...
Click to collapse
AdBlock Plus is a browser extension. It was a long shot but the exact same symptoms were happening to me when I had that installed on my phone's browser. Internet was working fine but websites would need a good 20-40 seconds before they would load.
I'm putting my money on the router since both your and your wife's phones are acting up. One phone, plausible. Two phones, highly unlikely. Have you tried a factory reset on the router? This could literally be anything from having too many neighbors with wireless devices to some weird improbable scenario with some QoS setting on the router. Short of borrowing a router from someone, a reset might help if things were working fine before.
While each possible scenario that could be causing your grief may be unlikely, the vast amount of possibilities just adds complexity to your situation. I mean, I remember when chipsets from different manufacturers wouldn't play nice together back in the 802.11g days...
Since your connection speed is fine, bandwidth wise, try running a traceroute from your phone to, say, Google or any arbitrary site, and see which hop hangs the longest... (Traceroute is like a glorified ping).
Try setting your DNS server to 8.8.8.8 (you can do that on your phone, in WiFi settings).
Try disabling any form of QoS on the router, or any kind of fancy proprietary features.
Try disabling the SIP firewall on your router.
There's many many things and I'm afraid it's going to be trial and error from here. While we can offer suggestions and assistance, the trial and error part is ultimately on you.
Related
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
I get it but only with Market, I assumed it was a market issue.
On. 3G, for me, everything is dog slow, but I never get the Retry box.
Sent from my Xoom using XDA App
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
Mine works perfect with my AT&T U-Verse gateway and tethered to my AT&T captivate. No problems here at all with wifi. Do you have problems with other wifi routers? Go to Starbucks or a friends and see if the same issue occurs. If not, there is something with your router that Xoom does not like.
I'm having WiFi issues as well. I don't have any issues with any other laptops in my house ... but my Xoom ... get very poor signal on WiFi and sometimes doesn't get any connection at all. This is serious buzz kill.
Mine is also choking on wifi. Switch to 3g and no problems. Annoying.
Sent from my Xoom using XDA Premium App
srafail said:
get very poor signal on WiFi and sometimes doesn't get any connection at all. This is serious buzz kill.
Click to expand...
Click to collapse
Hardly surpisring when the antenna is surrounded by glass and plastic
Wifi is suspect on the Xoom. I cannot get a connection to my secure wireless at work but I can connect to the less secure guest wireless network. I also could not initially tether with my phone (TMobile Vibrant) but after I downloaded Mobile AP I was able to tether just fine and have not had any issues since then.
No complaints here to report. I'm pulling in on average a speed of 17mbps download on most days from my home wifi network. Quite the speedy little guy my Xoom is.
WiFi hasnt been a problem for me either.
So far, I've used it on 4 different wireless networks (G and N/G), using various security options and I connect to each without fail. Hell, Ive even seen the Xoom connect to WiFi when driving down the street towards places that I have it configured to see.
I did have some trouble at one point due to my DNS and DHCP servers being offline. I didnt suspect any issues with them, so I spent more time than I should have troubleshooting the Xoom.
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
Known problem... see:
http://forum.xda-developers.com/showthread.php?t=985536&highlight=wifi
Always Connecting...
Greetings All,
I have been having issues as well after the update. The wireless always disconnects and connects and doesn't stay connected. No problems with my Droid X or laptop or other device.
Problem is that now I'm getting very close to going over my data plan.
Is there a fix in the works, since it worked perfectly with 3.0
Annoyed...
OS
UPDATE: Uninstalled the leaked Flash 10.2 and that has fixed the problem, somewhat. Still disconnects, but less.
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
No it doesnt happen to me.
Glad I found this. Yes mine doea it too. If I linger on a webpage for more than 30 seconds or so, it disconnects. (Yes I have all settings set correctly) same issue with market and now facebook and twitter app after the update. No connection or synchronization failed.
Sent from my DROIDX using XDA App
Wireless issue fixed....
Greetings again,
Even after uninstalling flash, the problem persisted somewhat. I was getting very frustrated and so I reset the xoom to factory settings. A few notes on that. All applications were reinstalled, through the market which is good and bad.
So far, after 2 days of heavy wireless use, not a single drop in wifi connectivity.
Hope this helps...
OS
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
So far my wireless is great. I use WP2 Secure at home, a WEP at my parents, and a MAC based approval network at work. All are steady with full bars and no issues.
SleeplessNinja
MyXoomChannel http://www.youtube.com/sleeplessninjas
Its the encrypton protocol, WPA2 with AES will cause problems.
TKIP works.
I also have random issues. Some days its just fine, but other days wifi works and then stops working, usually a reboot fixes it.
Must be some wifi issue.
I have a fully factory stock xoom and have had NO wy fy problems at all! internet conection firm and stable. I intend not to root my zoom untill all the important updates are done and stable. I also am waiting for my 4G card install. I have WPA2 with AES and the xoom conected to it with NO problem
I haven't had any problems with mine whatsoever. I think it could be your router. My Xoom stays connected with my router and I haven't had a single problem so far with connected wifi.
My PS3 needs a router reset every single time I want to play Black Ops though.
ihad this issue. I think it may be hioneycomb and not xoom related because I experienced it on the acer iconia. The good news is that I resolved my connection issue with wifi. On the surface it looks like a dhcp handshake issue so, if you assign your xoom a static ip from your router, the issue goes away and all is good.
Hi Everyone.
I am not a developer nor really tech savy, but I do know how to adjust a few things. Anyways, I just got my Infuse 4G, loving it so far except at my home. I have really fast internet connection and my router is new and is Cisco. My laptop, desktop and tablet all work really well. My infuse though will connect and tells me that it has a really strong wifi connection, but I can't open anything for **** such as a browser or market app. It works fine at work and at any att wifi hot spots.
Can anyone advice me on this? Sometimes though, it works fine but about 85 % of the time at home, I can't open any internet connection although it says that I am connected to wifi.
I am about 5 days close to returning this if this problem can't be resolved.
Any help will be really and greatly appreciated.
Thank you.
taegello said:
Hi Everyone.
I am not a developer nor really tech savy, but I do know how to adjust a few things. Anyways, I just got my Infuse 4G, loving it so far except at my home. I have really fast internet connection and my router is new and is Cisco. My laptop, desktop and tablet all work really well. My infuse though will connect and tells me that it has a really strong wifi connection, but I can't open anything for **** such as a browser or market app. It works fine at work and at any att wifi hot spots.
Can anyone advice me on this? Sometimes though, it works fine but about 85 % of the time at home, I can't open any internet connection although it says that I am connected to wifi.
I am about 5 days close to returning this if this problem can't be resolved.
Any help will be really and greatly appreciated.
Thank you.
Click to expand...
Click to collapse
Probably your router. If it's Linksys-branded Cisco of the "saucer" form factor - find something better. Linksys-branded Cisco hardware sucks these days.
I suggest finding a router that is supported by DD-WRT - I have always been disappointed when running routers with closed-source factory firmware.
http://www.newegg.com/Product/Produ...=0&Order=BESTMATCH&Description=DD-WRT&x=0&y=0
taegello said:
Hi Everyone.
I am not a developer nor really tech savy, but I do know how to adjust a few things. Anyways, I just got my Infuse 4G, loving it so far except at my home. I have really fast internet connection and my router is new and is Cisco. My laptop, desktop and tablet all work really well. My infuse though will connect and tells me that it has a really strong wifi connection, but I can't open anything for **** such as a browser or market app. It works fine at work and at any att wifi hot spots.
Can anyone advice me on this? Sometimes though, it works fine but about 85 % of the time at home, I can't open any internet connection although it says that I am connected to wifi.
I am about 5 days close to returning this if this problem can't be resolved.
Any help will be really and greatly appreciated.
Thank you.
Click to expand...
Click to collapse
I would think that if it works well at work and att hot spots that this would point to ot being an issue with the home router.
Have you tried resetting the router?
Sent from my SAMSUNG-SGH-I997R using XDA App
resetting meaning turning it off and wait for a few minutes and turning it back on?
No, but if that was the case, my other devices shouldn't work neither no?
taegello said:
resetting meaning turning it off and wait for a few minutes and turning it back on?
No, but if that was the case, my other devices shouldn't work neither no?
Click to expand...
Click to collapse
Some routers are buggy and don't play well with some devices.
90% of the time it's the router's fault.
Hi, just got the 7+ for and early Christmas present and love it... except for one issue.
Downloads take far, far too long, and I while I've checked everything I know to check, I'm hoping someone here might know something else to do.
I can log into the market and Amazon, but a simple 3.5mb download will take upwards of 10-15 minutes to download. I have wireless n, and my rooted (from last year) Nook Color will download the same file on the same wireless network in seconds.
I did do the firmware update (literally 4+ hours! to download-I didn't know about Kies yet) and it seemed to increase the wifi speed somewhat, but not enough.
Any help would be greatly, greatly appreciated!
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
I get spotty wifi at work. Doesn't seem to like our access points, but at home it's perfect.
amtrakcn said:
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
Click to expand...
Click to collapse
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Oreocat said:
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Click to expand...
Click to collapse
Try restart the router?
Changing channels on the router may help too. Wifi analyzer may help you out.
Sent from my GT-P6210 using Tapatalk
Brand/model of router?
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and was told this issue was being sent up to level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
The WRT300N might have had a firmware update since you purchased it, which would lead to issues with download speeds. I have a 160N where my Tab ran slow on WiFi but fast on other devices, once I updated the firmware everything worked well. The issue isn't always the device.
gunslinger3 said:
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and wast told this issue was being sent up the level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
Click to expand...
Click to collapse
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
My wifi is great in the room with the router. In the next room....not so much. Changing channels on the router did help some though.
gunslinger3 said:
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
Click to expand...
Click to collapse
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Entropy512 said:
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
gunslinger3 said:
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
Click to expand...
Click to collapse
And how old are the laptops? The Droid X and Incredible have a good year on them, meaning the WiFi Chip in them is most likely at least 1.5 years old. You forget that each WiFi device uses a different chip that IS older.
An example for you, I run an IT department, my boss just got a new iMac 21.5 inch. With this new computer, he is randomly losing all internet connection. My thought was that clearly there was a bad network adapter, so we took the computer back, and got a new one, same issue, clearly ruling out the network adapter. Then I looked for software problems, VMware fusion seemed to be the culprit, we didn't lose network connectivity with it not started. So we switched him to Parallels. Parallels resolved the issue temporarily. It came back.
Finally I plugged in a different router, a backup one I have just in case something goes wrong. Everything worked perfectly. The issue wasn't exactly the router 100% but a driver incompatibility with the unit that would kick itself off when the computer woke from sleep. Just because 8-20 devices work perfectly on a router doesn't mean a new one will also.
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
gunslinger3 said:
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
Click to expand...
Click to collapse
Since you have so many different devices. I would strongly recommend a dual-band router. The reason being single band routers only broadcast using one frequency usually 2.4Ghz or 5.0Ghz but dual band routers can do both simultaneously. This should ensure compatibility with all of your devices. Here are a link from newegg:
http://www.newegg.com/Product/Produ...10076 600107140&IsNodeId=1&name=Up to 600Mbps
Well, gotta say thanks, and admit that you guys were right... it was our router too...
We did exchange my 7+, and bought a second one for the hubby, but were still having the slow downloads.
I checked the thread, (my notifications stopped for some reason) and saw the comments about a dual band router. Since our router was close to three years old, the hubby bought a Linksys e4200, and what a difference!
7+'s are now zipping along, loading pages immediately, downloading in seconds, and his laptop is also doing the same
Thanks guys, you're awesome!
Got this one at Frys today. What a difference. Download speed went from 37 kbps to 15159 kbps.
http://www.netgear.com/home/products/hometheater/networking-for-home-theater-and-gaming/WNDR37AV.aspx
Thanks guys
With the new router, my download speed went from 183 kbps to 9334 kbps!
I expect it'll be even better when we're not streaming Netflix and downloading audiobooks for the hubby at the same time
Found the Fix
Hey everyone,
I also recently bought the 7+ and my connection was incredibly slow as well. I believe I have actually found the culprit, at least on my router. Using an app called Network Tester I found out that I was getting extremely high pings to just my router, while my internet connection (when it got through) was speedy. After spending a few hours on my router's settings (Netgear WNDR3800), I stumbled upon a setting called RIP under LAN Setup. I read about it on Wikipedia and decided to enable it and give it a try, couldn't hurt right? Well after switching it to enabled using version 2_M, the 7+ works like it should!
Hi,
This is a weird Internet problem so I think this is the best place for this.
I have a 1Mbps broadband connection with a Modem+Router.
Now I get download speeds upto 120-130KBps on my PC (connected via LAN), my laptop (via Wifi) and my phone, the Galaxy S2 I9100 (via Wifi again) and my sister's Galaxy S3.
I get smooth surfing speeds with normal loading pages on my PC & Lappy.
The problem is that surfing speed on my and my sister's phone is extremely slow. Be it the Facebook app, Tapatalk app, normal pages in the Stock Browser, Opera Mini, anything.
Everything is slow as a snail.
No background downloads, cloud backups or any network hogging resources run in the background.
Both phones are stock, unrooted, untouched, JB 4.1.2, so no ROM troubles.
Does anyone have an idea as to what the problem might be?
Because it is really weird that download speeds are fine but surfing speeds suck so bad.
Also, if it might help, 3G works excellent on both devices.
And recently I factory resetted/formatted my phone, the S2.
Written by my Silver Axe
Maybe your wireless connection is slow. Is there any downloading in background? Try disconnect one of your connected devices
vj_dustin said:
Hi,
This is a weird Internet problem so I think this is the best place for this.
I have a 1Mbps broadband connection with a Modem+Router.
Now I get download speeds upto 120-130kbps on my PC (connected via LAN), my laptop (via Wifi) and my phone, the Galaxy S2 I9100 (via Wifi again) and my sister's Galaxy S3.
I get smooth surfing speeds with normal loading pages on my PC & Lappy.
The problem is that surfing speed on my and my sister's phone is extremely slow. Be it the Facebook app, Tapatalk app, normal pages in the Stock Browser, Opera Mini, anything.
Everything is slow as a snail.
No background downloads, cloud backups or any network hogging resources run in the background.
Both phones are stock, unrooted, untouched, JB 4.1.2, so no ROM troubles.
Does anyone have an idea as to what the problem might be?
Because it is really weird that download speeds are fine but surfing speeds suck so bad.
Also, if it might help, 3G works excellent on both devices.
And recently I factory resetted/formatted my phone, the S2.
Written by my Silver Axe
Click to expand...
Click to collapse
That is a very slow connection.
But you need to troubleshoot it by first: make sure that you have a secure connection between your router and your devices.
So make sure your router is running wpa or wpa2 with a good key.
Next: you should disconnect each device and test network speeds to determine which device is the one causing the issue.
Then if that does nothing you should make sure that you are not too far from your router.
Because that would cause it to drop packets and slow down the transfer speed.
It might seem slow as per worldwide standards, but it actually is good enough to watch YouTube videos at 360p without buffering
Also this is a recent problem and before this everything worked absolutely well.
The security is set as WPA/WPA2.
I've tried sitting next to the router, doesn't make a difference.
I'll check connecting each device one at a time though.
Written by my Silver Axe
vj_dustin said:
It might seem slow as per worldwide standards, but it actually is good enough to watch YouTube videos at 360p without buffering
Also this is a recent problem and before this everything worked absolutely well.
The security is set as WPA/WPA2.
I've tried sitting next to the router, doesn't make a difference.
I'll check connecting each device one at a time though.
Written by my Silver Axe
Click to expand...
Click to collapse
I luv the link in your sig! XD
Tha crossroads.
how good is your connectivity >?>
vj_dustin said:
Hi,
This is a weird Internet problem so I think this is the best place for this.
I have a 1Mbps broadband connection with a Modem+Router.
Now I get download speeds upto 120-130kbps on my PC (connected via LAN), my laptop (via Wifi) and my phone, the Galaxy S2 I9100 (via Wifi again) and my sister's Galaxy S3.
I get smooth surfing speeds with normal loading pages on my PC & Lappy.
The problem is that surfing speed on my and my sister's phone is extremely slow. Be it the Facebook app, Tapatalk app, normal pages in the Stock Browser, Opera Mini, anything.
Everything is slow as a snail.
No background downloads, cloud backups or any network hogging resources run in the background.
Both phones are stock, unrooted, untouched, JB 4.1.2, so no ROM troubles.
Does anyone have an idea as to what the problem might be?
Because it is really weird that download speeds are fine but surfing speeds suck so bad.
Also, if it might help, 3G works excellent on both devices.
And recently I factory resetted/formatted my phone, the S2.
Written by my Silver Axe
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the internet browsing speed varies as per the connectivity over wifi... if ur signal level is poor the speed will be much slower than u connection speed.. so check ur wifi range ....
Lgrootnoob said:
I luv the link in your sig! XD
Tha crossroads.
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Hehe, thanks
Lgrootnoob said:
Next: you should disconnect each device and test network speeds to determine which device is the one causing the issue.
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Well I tried the individual connection as well. And the problem persists on both the S2 & S3.
The laptop works just fine. But the surfing on the phones is really bad! While surprisingly downloading or buffering a video is fine.
This is so weird!
I open the Youtube app and it opens slow as hell, loads thumbnails in years then I click a video it takes more time to load but then plays without a hiccup on HQ..
bhaveshmaloo said:
the internet browsing speed varies as per the connectivity over wifi... if ur signal level is poor the speed will be much slower than u connection speed.. so check ur wifi range ....
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Already tried sitting next to the router as well. No luck.
vj_dustin said:
Hehe, thanks
Well I tried the individual connection as well. And the problem persists on both the S2 & S3.
The laptop works just fine. But the surfing on the phones is really bad! While surprisingly downloading or buffering a video is fine.
This is so weird!
I open the Youtube app and it opens slow as hell, loads thumbnails in years then I click a video it takes more time to load but then plays without a hiccup on HQ..
Already tried sitting next to the router as well. No luck.
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Next up is to try a different router or a neighbor's setup to determine if there is an issue with the antenna (or software) between your router and phones.
Lgrootnoob said:
Next up is to try a different router or a neighbor's setup to determine if there is an issue with the antenna (or software) between your router and phones.
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This will take some time since finding another router is tough around here.
I'll try to find another wifi to connect to.
If I make a wifi hotspot on the S3 and connect my S2 to it, will it be a suitable way to test?
Written by my Silver Axe
vj_dustin said:
This will take some time since finding another router is tough around here.
I'll try to find another wifi to connect to.
If I make a wifi hotspot on the S3 and connect my S2 to it, will it be a suitable way to test?
Written by my Silver Axe
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yep.
If it works fine then the router is the issue. (Ping tests)
If it doesn't work fine then you need another router to test.
vj_dustin said:
This will take some time since finding another router is tough around here.
I'll try to find another wifi to connect to.
If I make a wifi hotspot on the S3 and connect my S2 to it, will it be a suitable way to test?
Written by my Silver Axe
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Wifi is weird(it always has been) on all the samsung roms.
Like a user once reported that he sees constant transfer on his phone at his home network but not at work and he even used droidwall to block all connections.
I don't know about that. This problem has occurred only once before and lasted 2-4 days, then automatically resolved. This time it's been almost a week.
Apart from these 10 or so days, I have never had an issue with Wifi.
Also I tried browsing on a wifi hotspot by making S3 a hotspot and using on S2 and vice versa, both worked great.
So it's definitely some issue with the router. But I cannot call someone to replace it because my laptop works just perfect on it's wifi!
So maybe some settings have been altered or messed with?
I can get you some screenshots of the modem interface page that my network provider gives.
This solved my problem.
Linking so that someone else with this annoyingly stupid problem can find a solution too!
ThinkDigit Post
Hey all,
I'm not sure if anybody else is having this problem, but for the last month I've been having trouble connecting to Telus routers properly. It connects to the wifi signal, but will not load websites about 70-80% of the time and many apps (YouTube, NHL, XDA, Playstation, Play Store, etc). When I switch to my data connection, the sites/app load normally. I don't seem to have this problem when connected to other places (ie. work, starbucks, etc). It's getting really annoying since I had to keep switching to my data to load a site, etc. Not to mention having to pay more because I've gone over my data serving.
At first, I thought it was my phone as it was also experiencing massive battery drain and getting really warm, so I got it RMA'd. But as soon as my new one came from Google, the exact thing happened. I couldn't even download apps/set it up while connected to my Telus router. I've already contacted Telus, and they've updated the firmware to my router, but I'm still having the same issue (altho not as bad, I think? It's only been a day).
Anybody else encountering this?
kattara said:
Hey all,
I'm not sure if anybody else is having this problem, but for the last month I've been having trouble connecting to Telus routers properly. It connects to the wifi signal, but will not load websites about 70-80% of the time and many apps (YouTube, NHL, XDA, Playstation, Play Store, etc). When I switch to my data connection, the sites/app load normally. I don't seem to have this problem when connected to other places (ie. work, starbucks, etc). It's getting really annoying since I had to keep switching to my data to load a site, etc. Not to mention having to pay more because I've gone over my data serving.
At first, I thought it was my phone as it was also experiencing massive battery drain and getting really warm, so I got it RMA'd. But as soon as my new one came from Google, the exact thing happened. I couldn't even download apps/set it up while connected to my Telus router. I've already contacted Telus, and they've updated the firmware to my router, but I'm still having the same issue (altho not as bad, I think? It's only been a day).
Anybody else encountering this?
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Do a search for the many WiFi problem threads. I think those solutions are your best bet, I don't think it's specific to Telus routers.
bblzd said:
Do a search for the many WiFi problem threads. I think those solutions are your best bet, I don't think it's specific to Telus routers.
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Thanks for the reply, but like I said, I'm not experiencing this problem on other networks. The problem only occurs on Telus routers.
kattara said:
Thanks for the reply, but like I said, I'm not experiencing this problem on other networks. The problem only occurs on Telus routers.
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The general WiFi fixes still apply. Many people have a single router that they are having issues with, and it works fine on everything else they've tried.
bblzd said:
The general WiFi fixes still apply. Many people have a single router that they are having issues with, and it works fine on everything else they've tried.
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Is there a specific thread/solution you are referring to? I have tried several fixes, but all to no avail. I'm not having the issue where the phone will not connect to wifi - it connects fine, and doesn't go orange. I've tried changing channels on my router, channel width, msdu/mspu, compatibility mode, etc etc. The problem only started about a month ago, and only on Telus routers (as far as I have seen).
I'm sorry if I missed something.
kattara said:
Is there a specific thread/solution you are referring to? I have tried several fixes, but all to no avail. I'm not having the issue where the phone will not connect to wifi - it connects fine, and doesn't go orange. I've tried changing channels on my router, channel width, msdu/mspu, compatibility mode, etc etc. The problem only started about a month ago, and only on Telus routers (as far as I have seen).
I'm sorry if I missed something.
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Sounds like you've exhausted most of the options available on the router itself that would be recommended.
Try setting your phone to only use 2.4Ghz instead of Auto or 5Ghz, and as a latch ditch effort you can also try disabling Mobile Data (toggle it off manually or automated with Tasker/Llama) while using WiFi.
bblzd said:
Sounds like you've exhausted most of the options available on the router itself that would be recommended.
Try setting your phone to only use 2.4Ghz instead of Auto or 5Ghz, and as a latch ditch effort you can also try disabling Mobile Data (toggle it off manually or automated with Tasker/Llama) while using WiFi.
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Yeah, I've already tried setting it only to 2.4GHz, but that doesn't make a difference either. I haven't tried disabling Mobile Data, tho. Will give that a shot, altho I honestly don't see that that will change anything? But I'll try it, regardless!
And more clarification, I am able to access things like Twitter, Tumblr, G+, so I am getting an internet connection. It just won't load most webpages on Chrome/Chrome Beta, YouTube, and other apps. Quite frustrating...!
Thanks!
kattara said:
Yeah, I've already tried setting it only to 2.4GHz, but that doesn't make a difference either. I haven't tried disabling Mobile Data, tho. Will give that a shot, altho I honestly don't see that that will change anything? But I'll try it, regardless!
And more clarification, I am able to access things like Twitter, Tumblr, G+, so I am getting an internet connection. It just won't load most webpages on Chrome/Chrome Beta, YouTube, and other apps. Quite frustrating...!
Thanks!
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For sure anyone would be frustrated in the same situation, Hopefully you can get it solved. The mobile data trick has worked for many people with WiFi issues but is more of a temporary fix, I find.
I'm reluctant to even mention this but if you get desperate enough, perhaps give this app a try as well.
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
bblzd said:
For sure anyone would be frustrated in the same situation, Hopefully you can get it solved. The mobile data trick has worked for many people with WiFi issues but is more of a temporary fix, I find.
I'm reluctant to even mention this but if you get desperate enough, perhaps give this app a try as well.
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
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Yeah.... I'm not quite that desperate yet. I'll update this thread once I try the mobile data trick. Thanks again!
EDIT: Unfortunately, the mobile data trick doesn't seem to make a difference, in my case. :'(
Its definitely the router, or something on your network causing you trouble. Disconnect every other single thing from your network and try. If not....its the router. Demand a completely different one from them.
---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------
And if bad battery drain is still occurring, get gsam....and check Wakelocks. If its WiFi related, It will show that.
kj2112 said:
Its definitely the router, or something on your network causing you trouble. Disconnect every other single thing from your network and try. If not....its the router. Demand a completely different one from them.
---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------
And if bad battery drain is still occurring, get gsam....and check Wakelocks. If its WiFi related, It will show that.
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Thanks for the reply. I got a new phone, so I'm not having the battery drain issue anymore.
As for the modem/router, that's what I'm thinking. I've already talked to telus about it, but they couldn't figure it out. I think it may be a software update they pushed out, but they said they hadn't had any updates lately. I can't get a different one from them, as this is the one that has to be used for telus TV. I may end up just going up my own router to the existing modem/router. It's just frustrating as I'm experiencing this at another place that also uses telus. I mean, I can't be hooking up routers at every place that uses Telus, now can I? Lol
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I'd still try disconnecting everything connected to that router. Reboot it....and see what happens.
If its still a no go, then it really has to be it.
kj2112 said:
I'd still try disconnecting everything connected to that router. Reboot it....and see what happens.
If its still a no go, then it really has to be it.
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Yeah, I'll try that (as soon as the network is free). I'll keep ya'll posted!