For reasons unknown to me, as of about 2 hours ago, my nexus 5 has caused my internet ping to jump from 60 ms to ~2000 ms and the download speed to go from 3.00 Mbps to virtually nothing. I had this problem on my old phone (Samsung galaxy S II) once and a while when I would download a new app, but I haven't downloaded anything new for a couple days. Just all of a sudden, my internet took a crap.
I know it's my N5 because I turn off the wifi and everything goes back to normal on my laptop. I have also tried deleting a bunch of apps and nothing has done the trick.
Has anyone else had this problem or have any advice?
airplane888 said:
For reasons unknown to me, as of about 2 hours ago, my nexus 5 has caused my internet ping to jump from 60 ms to ~2000 ms and the download speed to go from 3.00 Mbps to virtually nothing. I had this problem on my old phone (Samsung galaxy S II) once and a while when I would download a new app, but I haven't downloaded anything new for a couple days. Just all of a sudden, my internet took a crap.
I know it's my N5 because I turn off the wifi and everything goes back to normal on my laptop. I have also tried deleting a bunch of apps and nothing has done the trick.
Has anyone else had this problem or have any advice?
Click to expand...
Click to collapse
If you're on 5GHz, try 2.4. Also, make sure your router's firmware is up to date. I know, it sounds silly, but it worked for me.
PhilipTD said:
If you're on 5GHz, try 2.4. Also, make sure your router's firmware is up to date. I know, it sounds silly, but it worked for me.
Click to expand...
Click to collapse
The router only works on 2.4 and I've already checked for a firmware update.
I'm doing a factory reset on the phone right now. I hope that'll work
Related
All of a sudden for some reason my wifi seemed slow. so i went to i.dslr.net/iphone_speedtest.html to do a speed test, its the only one i know of that shows ping times. Up until today they have always been between 30ms-40ms. Today its consistently in the 1000ms range. Now 2 days ago I did the Chevronwp7.updater to get NoDo. Thats the only change I've done, and even after I did it, my wifi was still fine. Now I tested my HTC Inspire, iPhone 4, and a Droid 2 on the same site, and all of their ping times are within range.
I know its not due to the nodo update seeing that it was over 48 hours ago, and was fine up until earlier today. I'm just worried about sending it in to ATT and them noticing the different os version on the phone.
Do a restore if you cant find a solution
Barbbachello said:
Do a restore if you cant find a solution
Click to expand...
Click to collapse
that won't get rid of the os version would it, i thought the chevronwp7.update couldn't be rolled back.
i did a restore, and still have the same problem. i'm probably gonna have to wait till att pushes the nodo update before i can send it in, which at this pace will probably be sometime next year.
well i tried 5 different wifi connections and still have the same problem, browsing on 3g is faster than wifi. I need some advice, if you were in my shoes would you call att to get the phone swapped out? Remember that I flashed the nodo update via the chevronwp7.updater. I don't think its from the update cause wifi was fine after that for a day or two.
can anyone do me a favor and go this page.
http://i.dslr.net/iphone_speedtest.html
on wifi, can you run a speed test and tell me what kind of ping times you get.
thank you.
I've had this problem with my Omnia 7 from day one. Just run the speedtest on that site and I'm getting pings of between 982ms and 1047ms.
I've finally installed the 7392 (+7390) update via Zune, it included a firmware update from Samsung that updated the radio software but performance is still worse than useless.
tonyb81 said:
can anyone do me a favor and go this page.
http://i.dslr.net/iphone_speedtest.html
on wifi, can you run a speed test and tell me what kind of ping times you get.
thank you.
Click to expand...
Click to collapse
I ran the test that website on my Lg Optimus 7 and I got a lot of latency readings, it starts up on 1617ms and ends on 175ms. The speed says 3866kbps which seems accurate according to another test site.
Hi, just got the 7+ for and early Christmas present and love it... except for one issue.
Downloads take far, far too long, and I while I've checked everything I know to check, I'm hoping someone here might know something else to do.
I can log into the market and Amazon, but a simple 3.5mb download will take upwards of 10-15 minutes to download. I have wireless n, and my rooted (from last year) Nook Color will download the same file on the same wireless network in seconds.
I did do the firmware update (literally 4+ hours! to download-I didn't know about Kies yet) and it seemed to increase the wifi speed somewhat, but not enough.
Any help would be greatly, greatly appreciated!
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
I get spotty wifi at work. Doesn't seem to like our access points, but at home it's perfect.
amtrakcn said:
My WiFi speed is 16Mbps down/4Mbps up with speedtest app. So might be the problem of your network connection to Amazon, not the problem of device.
Click to expand...
Click to collapse
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Oreocat said:
I still think it might be my 7+ I downloaded speed test, and did the test on my 7+, my Nook Color with an old rom, and a Nook Color I'm rooting for an Xmas present with a newer rom.
Samsung: 0.183/download 2.786/upload
Old Nook: 9.876/download 2.832/upload
New Nook: 12.002/download 2.781/upload
This is all on the same exact network, at the same distance.
Click to expand...
Click to collapse
Try restart the router?
Changing channels on the router may help too. Wifi analyzer may help you out.
Sent from my GT-P6210 using Tapatalk
Brand/model of router?
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and was told this issue was being sent up to level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
The WRT300N might have had a firmware update since you purchased it, which would lead to issues with download speeds. I have a 160N where my Tab ran slow on WiFi but fast on other devices, once I updated the firmware everything worked well. The issue isn't always the device.
gunslinger3 said:
Opened my Tab 7+ Saturday night. After setup, it wanted to download updates for 5 different apps and software update (147mb). Was painfully slow. Left it downloading and went to bed. In the morning, it was finished with them all.
Re-booted and tried again. Market was terrible. Finally got the Speedtest.net. Ran the test and got 3547 kbps upload and 24 kbps download. Downloaded the same app on my droid x and gt 3647 kbps upload and 9734 kbps download.
Have a Linksys WRT300N V1.1. Rebooted it. No change.
Did a factory reset on the Tab. No change.
Called Samsung and wast told this issue was being sent up the level 2 and someone will call me back. I asked when and was told 3 to 5 business days!?!?
Back to Fry's. They were awesome. Took it back and gave me a full refund.
Click to expand...
Click to collapse
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
My wifi is great in the room with the router. In the next room....not so much. Changing channels on the router did help some though.
gunslinger3 said:
The guy at Fry's had the same problem on their wifi connection. Got to believe it is not my wifi. FWIW I updated the firmware beginning of the year.
Click to expand...
Click to collapse
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Entropy512 said:
How do you know they don't also use WFRT300Ns?
Sent from my GT-P7510 using Tapatalk
Click to expand...
Click to collapse
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
gunslinger3 said:
Sure. 5 laptops (3 different brands) and 2 Droid phones (Droid X and Droid Incredible) having no problem. Must be the router. As I am going to pick-up a new 7 Plus tonight, I will ask which router they are using. Any bets?
Click to expand...
Click to collapse
And how old are the laptops? The Droid X and Incredible have a good year on them, meaning the WiFi Chip in them is most likely at least 1.5 years old. You forget that each WiFi device uses a different chip that IS older.
An example for you, I run an IT department, my boss just got a new iMac 21.5 inch. With this new computer, he is randomly losing all internet connection. My thought was that clearly there was a bad network adapter, so we took the computer back, and got a new one, same issue, clearly ruling out the network adapter. Then I looked for software problems, VMware fusion seemed to be the culprit, we didn't lose network connectivity with it not started. So we switched him to Parallels. Parallels resolved the issue temporarily. It came back.
Finally I plugged in a different router, a backup one I have just in case something goes wrong. Everything worked perfectly. The issue wasn't exactly the router 100% but a driver incompatibility with the unit that would kick itself off when the computer woke from sleep. Just because 8-20 devices work perfectly on a router doesn't mean a new one will also.
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
gunslinger3 said:
Well, as it turns out you folks are right. Got my new Tab home and had the exact same problems. After 30 minutes downloading the speedtest app, got the same readings as the last tab. Noticed another wifi connection available in my list. No security activated. Gave it a try. Ran the test again and got 100 times the download speed.
Going router looking Saturday morning. Any advice on what I should look for?
HD TV with smart tv
the 5 mentioned laptops (btw two of the laptops were Christmas presents this year)
two desktop computers (one wifi connected and one wired)
and my tab.
Click to expand...
Click to collapse
Since you have so many different devices. I would strongly recommend a dual-band router. The reason being single band routers only broadcast using one frequency usually 2.4Ghz or 5.0Ghz but dual band routers can do both simultaneously. This should ensure compatibility with all of your devices. Here are a link from newegg:
http://www.newegg.com/Product/Produ...10076 600107140&IsNodeId=1&name=Up to 600Mbps
Well, gotta say thanks, and admit that you guys were right... it was our router too...
We did exchange my 7+, and bought a second one for the hubby, but were still having the slow downloads.
I checked the thread, (my notifications stopped for some reason) and saw the comments about a dual band router. Since our router was close to three years old, the hubby bought a Linksys e4200, and what a difference!
7+'s are now zipping along, loading pages immediately, downloading in seconds, and his laptop is also doing the same
Thanks guys, you're awesome!
Got this one at Frys today. What a difference. Download speed went from 37 kbps to 15159 kbps.
http://www.netgear.com/home/products/hometheater/networking-for-home-theater-and-gaming/WNDR37AV.aspx
Thanks guys
With the new router, my download speed went from 183 kbps to 9334 kbps!
I expect it'll be even better when we're not streaming Netflix and downloading audiobooks for the hubby at the same time
Found the Fix
Hey everyone,
I also recently bought the 7+ and my connection was incredibly slow as well. I believe I have actually found the culprit, at least on my router. Using an app called Network Tester I found out that I was getting extremely high pings to just my router, while my internet connection (when it got through) was speedy. After spending a few hours on my router's settings (Netgear WNDR3800), I stumbled upon a setting called RIP under LAN Setup. I read about it on Wikipedia and decided to enable it and give it a try, couldn't hurt right? Well after switching it to enabled using version 2_M, the 7+ works like it should!
The Problem: WiFi disconnects every time i am barely downloading anything or just watching youtube, and re connects, and so on.
WiFi Modem: Zyxel P-2812HNU-F3
Ever since i bought Galaxy Nexus back in December 2011, I have had WiFi issues 24/7. I thought it was a hardware problem, but then i went to my friends house and tried his WiFi and it worked great. He had a linksys modem while I had Zyxel. Back then i honestly didnt think that the Zyxel modem could be the problem. Thats because i had Galaxy S 2 before Nexus and that phone worked great. But SGS2 was on 2.3. So i thought that Google ****ed up when they released ICS. I still do, for some of us. If you have the time, please look at this thread in Galaxy Nexus forum, where we discussed the problem:
http://forum.xda-developers.com/showthread.php?t=1386884
Long story short, i tried changing lot of things in router but nothing worked. When 4.1 was available for my Nexus, i downloaded it without even thinking that there might be a WiFi fix because i had given up on WiFi. I used 3g until 4.1 was out. Anyways, a few days after i had installed 4.1 i turned on WiFi and run a test in Speedtest app. Speed was great. But the thing i worried about was WiFi being disconnected. So i tried downloading a gameloft game and no diconnect. The whole game downloaded fine. But after a few hours later i noticed after downloading some movies it sometime disconnected and reconnected. I was mad at google again. But JB was much, MUCH better then ICS. Atleast i can use my WiFi now. Sometimes it works, other times it wont.
Yesterday i got my Transformer Infinity. This device is on 4.0.3. The first thing i did when setting up device, was downloading speedtest. I ran it, and it had the same problem that ICS on my Nexus had. I began to search again why this happens in ICS. I downloaded WiFiFix manager but that didnt help at all. Many other zips and apps didnt help either. So... Today, or tonight i opened up router page and started changing wpa2 to wps, like i did months ago for Nexus. But nothing helped. Then i wanted to try omething i havent done before, so i changed 802.11b/g/n to g only. Now WiFi works greta on my Infinity and Nexus. No disconnects at all! (lol i so hope that this is a permanently fix)
I dont know how that will effect my other devices, mostly PCs. So is this a Zyxel issue or Android? WiFi with n works normal with my PCs and other android devices. This must be because of 4.0+, right? I dont think its a hardware issue at all because my Infinity behaves same way.
Should i stay on 802.11g or is there something i can do to fix my devices to work with 802.11n?
Or is there a way i can enable 802.11g for Infinity and Nexus only, and use 802.11n for the rest?
So I purchased this N5 through TMobile on Wednesday and finally took it out the box yesterday and set it up. Now, I am on high speed wifi and whenever I try to watch youtube, it either freezes, force closes, or just stays on page showing loading.
With other apps/browser, it does the same thing. Either FC or keeps on loading. Is there a fix or should I get get a newer one from TMobile?
If you just got the device if take it back. It shouldn't be doing what it's doing. They'll probably tell you to do a factory reset which you could do to see if that fixes it.
Sent from my Nexus 5
jd1639 said:
If you just got the device if take it back. It shouldn't be doing what it's doing. They'll probably tell you to do a factory reset which you could do to see if that fixes it.
Sent from my Nexus 5
Click to expand...
Click to collapse
I've done factory reset, tried custom rom; nothing worked. When I did custom rom, it worked last night, but this morning, the problems persists.
I got 4 N5s and the other 3 is working as it should, but this one is just a headache so far.
is this happening via wifi or via your mobile data connection?
simms22 said:
is this happening via wifi or via your mobile data connection?
Click to expand...
Click to collapse
Wifi and mobile data.
Funny thing is, I was over my brother's place last night (his phone is the one that's having issues), he connected his to wifi and I was on HSPA. I was able to connect and play videos on youtube while his hanged. Even when I connected to his wifi, mine would play almost immediately while his would hang/FC.
Both phones are N5, on same network, on same wifi, on same rom using same kernel.
I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!
mannion556 said:
I am having a problem with my Google Pixel even after having flashed the latest factory image. The WiFi will disconnect as soon as it connects and then immediately try to reconnect over and over. Any one also experiencing this or have any idea how to fix it? Thank you!
Click to expand...
Click to collapse
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.
I have the same issue..... Chatting with tech support now
cntryby429 said:
This sounds obvious but that's exactly what happened to me my first time connecting it at home. Turns out I forgot my Wi-Fi password and had put it in wrong.
Click to expand...
Click to collapse
^ this. If you type your password wrong. It will not say "obtaining IP address". It will just say "connecting"(or something like that)..then look like its connected then proceed to cycle reconnecting.
Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!
I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.
troy` said:
I wish Google would put a dialog box up saying that the password isn't working. I feel like a lot of people blame the phone/hardware. I've seen this happen on all of my nexus devices and it's ALWAYS because of the password being wrong. I just learned to pay attention to the behavior of the connection status. My passwords at home are ridiculously easy, so I never have the problem there. But it happened with my Pixel at work because I forgot to capitalize a letter.
I guess I'm not saying that it couldn't be hardware related. But I personally would double check my router settings to verify I'm typing what I remember the password to be.
Click to expand...
Click to collapse
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.
Jank4AU said:
@benrees21 @troy`- Did you guys apply the mini-update Google released for the phones on day 1? That took care of my issue. I experienced the same thing when I first set up my device. After the update, that issue is gone.
Click to expand...
Click to collapse
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!
benrees21 said:
Phone is completely up to date! Not a hardware issue, just setting up the new one and same issue! Not a password issue either as it connects to the Internet for a minute then drops out and connects/disconnects constantly. Only happens with the 5ghz network. I've tried messing around with the channels and everything but nothing seems to work!! Wish I knew what was causing it!!
Click to expand...
Click to collapse
Have you tried resetting your router, just for giggles? You didn't perhaps go into developer settings and check the aggressive wifi to cellular handoff option did you? All I can tell you from experience is that I had the same thing happen and it fixed itself real quick after I did the quick little update. You can also try leaving the area so it drops wifi then going back and seeing if it will remember and connect better the 2nd time. Sorry I can't be more help...
Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?
Had a WiFi issue with my first pixel. The phone wouldn't even try to connect to 5ghz. And on 2.4, it would drop signal and connect and reconnect constantly. I had them send me a new one and its perfect. No issues whatsoever! You guys probably have a hardware issue. I even tried the system image that Verizon dropped, even though I'm not Verizon and I still had the issue on the first pixel.
Nick
I had the same issue. It all started after I changed a wifi setting on Pixel XL. I changed to Keep Wifi On During Sleep to "Only When Plugged In" and then couldn't connect to Wifi. It would for a little bit after restarting phone but after first disconnect it would Fail to Connect.
I changed setting to "Always" and no issues anymore with wifi.
Sent from my Pixel XL using XDA-Developers mobile app
Is this a hardware issues? or a sw update can fix it?
benrees21 said:
Cannot for the life of me work this out. Tried every configuration I can think of with my 5ghz network and same issue every time. Maybe a future update will sort it out?
Click to expand...
Click to collapse
Have you tried any other 5ghz networks, like maybe at a friend's? That MIGHT help you determine if it's hardware or your specific router/configuration.
Sent from my Pixel using Tapatalk
My coworker has a new Pixel, been using it for about 10 days without issue but today he came into work looking for help because his Wi-Fi isn't working. It does what OP stated, constantly cycling between "saved", "connecting", "authenticating", "obtaining IP address", and then back to "saved". He reset his home router, was on the phone with Verizon(?) for an hour, he's tried my moto X's 2.4GHz and 5GHz hotspot here at work and can't I can't get it to work. He said the Verizon rep told him it was the SIM card but that's bs. We tried with no SIM installed, no change. We did a reboot into safe mode, no luck. I tried booting into the factory recovery to clear cache but it appears that's not an option. He doesn't want to do a factory reset, I think he's going to get a new one. Will see if they make him do a factory reset prior to replacing or not.
*Edit* Verizon gave him a new Pixel...
I've begun experiencing similar behavior after the VZW update to NDE63X. I can only comment on 2.4GHz as that's all my router has. I doesn't seem to be demolishing the battery, but it's annoying when a web page, or part of a page doesn't load.
Is he rooted or does he have any customizations flashed to his kernel?
zaksimmermon said:
Is he rooted or does he have any customizations flashed to his kernel?
Click to expand...
Click to collapse
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?
Mike7143 said:
No, 100% stock. I was actually trying to convince him to unlock before it got patched, I guess good thing he didn't? What's messed up is that it took over 10 days for it to quit working. What would have happened if he was outside that 15 day window Verizon has. What if he had unlocked it and rooted it? What's to say his new replacement doesn't do the same thing in a month from now?
Click to expand...
Click to collapse
He still can the exploit wasn't patched in the Nov update from what I've heard. I bought the warranty so I can return mine no matter what!
benrees21 said:
Just to chime in on this, picked up a Pixel yesterday and had the same issue with my 5ghz network. 2.4ghz works fine. Swapped it out for another Pixel today and will be setting it up tonight so will report back. I'm pretty sure mine was a hardware issue!
Click to expand...
Click to collapse
I just received my Pixel and the 5 ghz channel frequently disconnects then connects again when browsing. The problem happens on the 2.4 ghz channel too. All my other devices work on my router and I have the most recent firmware (I will try a router firmware reset). It happens on both my routers.
Is this a hardware problem or firmware?
Edit: I reset my wifi and started to reconfigure. There were no problems until I activated ipv6 on my router and the wifi started to drop out again.
here is a thread someone posted in the google product support
https://productforums.google.com/forum/#!msg/phone-by-google/WxdzyxXVqJU/uOqAXrvkCAAJ
Other users having this issue have IPv6 activated? Both my routers are from ASUS.