No mango after reset - Windows Phone 7 Q&A, Help & Troubleshooting

Did a forced update to mango a few months back, since then I have had a few issues with facebook not syncing correctly with my main facebook account (deleted friends still showing up etc.) and was told that a reset would probably fix it, so blindly i did it.
After the reset it looked different to before and on the phone in the about settings it shows as being windows phone 7.5, but dosent look like it did before mango, cant search for apps by pressing a letter ect as this isnt here, on zune it says im running version 7.10 (7740).
So been trying to update via zune and nothing is happening, anybody got any ideas ?

glen290 said:
Did a forced update to mango a few months back, since then I have had a few issues with facebook not syncing correctly with my main facebook account (deleted friends still showing up etc.) and was told that a reset would probably fix it, so blindly i did it.
After the reset it looked different to before and on the phone in the about settings it shows as being windows phone 7.5, but dosent look like it did before mango, cant search for apps by pressing a letter ect as this isnt here, on zune it says im running version 7.10 (7740).
So been trying to update via zune and nothing is happening, anybody got any ideas ?
Click to expand...
Click to collapse
7740 is actually one version after Mango. The latest update that fixed some issues with Exchange 2003. So you're absolutely up to date. The reason why the alphabetical jump list is missing might be that you lack the minimum amount of apps installed. The jump list only shows up if you have more than 40 (or so) apps installed on your device.

That is Mango. You just can't search because you don't have the minimum required amount of apps for it to appear.

Cheers for the info pretty sure i hadnt installed over 40 apps before, but I never counted..

Related

[Q] Zune Marketplace Issue

I bought some free products from the Zune marketplace through my pc, but they've never appeared.
I connected the phone through wifi to try to install these products but useless.
Three updates appeared, when i try to update them, this message appears:"The Windows Live ID Service is unavailable right now.....".
When you try to install an application through the phone, this message appears:"can't get this info right now check back in a little while."
I have read a lot about this issue and tried to do many steps and things but useless and didnt find a solution that solves this issue.
hint: it was working well before.
I had what sounds like your issue last week. Check to make sure that you haven't disabled cookies in IE on the device. If you have, re-enable them and let us know if you can install updates from the marketplace again. It appears that there is a dependency on IE cookies for app installation.
I tried several things deleted the history in explorer and search, I made sure of enabled cookies, many restarts, my location is set to USA in windows live account which is the same log in of the Zune. But useless.
Some people says to hard reset the device which I fear to make it and may not work and can't install the apps I already did.
I know its a pain but have you tried uninstalling and reinstalling Zune?
The problem appears when am not connected to the PC through WiFi or data connection , so I don't think the Zune is related.

Marketplace problems today 5/5/11 anyone else?

"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
also get "Can't play try signing in with your Windows Live ID or synchronising again." when trying to stream music with my zune pass
I Rebooted the phone, changed my live ID password, synced phone with Zune, took the battery out of the back, deleted the offending apps (now i cant redownload them and use them get same message), I am doing all these updates via Wifi, the router is about 10 feet from the phone in same room so no connection issues.
It's really annoying me now. I really want to like this OS but all the little bugs like 3rd party live tiles not updating, marketplace bugs, no call duration information in call log etc are starting to wear me down, factory resetting the phone is not a solution, having to reinstall all your apps and resync 10gig of music and files every time this OS has a hiccup is ridiculous.
I am having the same problems with my markeplace ever since I updated my phone this morning, please tell me I wont have to hard reset my phone!!!
It seems to be widespread. I'm hoping for a crazy billing update of some kind
"Can't get this information at the moment. Check again in a little while."
When i try to download or update apps.
Click to expand...
Click to collapse
Yeah i have been getting that today also am hoping it goes back to normal soon.
Yeah, I'm having the same problems. Ticking me off because I have two app updates and I want to download Square Off. Its not a bug though since its widespread, MS is probably doing something to the servers.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Microsoft is aware of the problem. Its affecting NoDo builds. They haven't released any fix as of yet. Started five hours ago or so.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Ah well makes me feel better it's not just my phone been stupid.
Marketplace is back up and I'm dowloading all my updates!!
Mines started working again too, yay!
yes i too !!!
i tried to start marketplace but it don't work HELP!!!
It's still not accessible on my phone. Strange thing is, when i use the app Marketplace Search and select an app i'm redirected to the Marketplace site of that app.
I have updated my phone yesterday with the latest security update.
I have problem too. I get try later message.
I have an HTC Arrive which came with NoDo and did not have any trouble today at all.
Mine is fine now, must have been coincidental that the problem started just after I updated.
I've seen this happen a few times in the past. It always seems to go away after a little bit.
I also faced it today morning and rebooted multiple times with no luck. Afternoon it resolved by itself.
I think marketplace was down for a while. It's okay now.
Had same problems til 2pm...Working now
Sent from my HD7 using XDA Windows Phone 7 App
Yes me too, yesterday. Microsoft's resolved then I can accessing now.
Mines not working again now...........what the heck is Microsoft doing

[Q] Marketplace c101a247 error?

Hi all,
So ever since I've had my phone I've had problems with the marketplace.
Yesterday I managed to get my Mozart to Mango 7720 unlocked and now it's starting to bother me.
Previously I use to get a message saying marketplace is not available in my country/region (I live in South Africa) now since the Mango update I can browse fine but when I try update or install an application I don't have I get the c101a247 error. Been happening since last night.
IE cookies are enabled, makes no difference whether the GPS is active or not and no difference whether I use WiFi or my cellular data connection I get the same error.
Anyone know why I'm getting this error and how to get it fixed so I can use the marketplace?
Thanks
*bump*
Anyone at all? Any ideas or suggestions?
Go to mobile phone settings and under region + language put united states and try to install the app.
Also try to login and logout from zune.net from your computer.
Hey schizo, tried that and still nothing.
Its really getting annoying now!
Hi, I had same problem on my HTC Trophy with NoDo. Creating a new Windows Live account and replacing the primary one with it solved the problem. (Of course I've chosen United States as my location when creating the account). Unfortunately to change your primary WL account you need to restore to factory defaults.
I've started my experience with WP7 just yesterday and I am a noob, nut I hope this will help you as well.
Ok, thanks. Quick question (bit off topic). If I reset to factory settings will I need to re-unlock my phone?
Thanks
So quite a thread revival...
I would like to avoid having to factory reset my phone, but think I may need to - so will probably get a new rom and just flash it as I am on an oold Mango ROM.
I am still having the above issue, was getting the .xaps and then just deploying them but now that they are all encrypted I can no longer do that and my marketplace still does not work.
It is going to be really annoying having to scrap my original Windows Live account I have had since around 2006/2007 just because of this - although if its the only way I guess I will have to. Just cannot use MSN on my phone then (I ain't re-adding all my contacts).
Any ideas before I reflash my phone and create a new Windows Live account?
Thanks

Phone won't sync!?

Only had my HD7 for about a week now and already reset it twice because I'm having problems with Windows Live not syncing!?
Everything was fine for a couple of days and I'd receive my email instantly after choosing that option in the settings. Now it seems everytime I leave my phone or lock it the phone refuses to sync and I have to do it manually.
Does anyone have any suggestions?
Only thing I can remember which messed up my Live Mail was I added Facebook and Messenger (on the site) which then messed up my contacts as they were all showing in my phone - even though I had the phone set to only merge with existing contacts - so I deleted them all and re added my contacts which are backed up to my computer via .csv file.
Don't fancy resetting my phone all over again!
I'm starting to think Zune might have my setting saved on the server or something, as last time I did tell it to forget my phone but when I synced my phone after the reset to Zune, all my old Apps appeared on the clean phone.
I'm puzzled and it's starting to P me off now
I'm such a ****!!!
Realised I hadn't ran the network connection setup after the first reset - didn't occur to me after that it didn't automatically set it up like it would out of the box, and I needed to do it myself.
Feel so ashamed and such a noob FFS!
Ah no problem mate, great that you already resolved it yourself

Strange Email sync issue with multiple accouts using Samsung Omnia Win7 phone - HELP

Hi,
this is a strange question and a bizzare event thats occuring but i am hoping someone will be able to clear this up for me.
Basically i have had troubles with battery life on my windows 7 phone, its a samsung omnia on the orange network in the uk. This has ONLY been an issue since i upgraded to the Mango update last wednesday.
What i am finding is that my emails are syncing every 30mins or so despite being set to manual update only. I added 3 email accounts to my phone each via the windows live account addition option, i set them to each manually update only and only sync email not contacts/meetings etc... the mad thing is the main acount that is used under my people contact and the main hotmail/live account that is in use with the phone itself seems to stick at only updating when i tell it to sync (i have to click the refresh style sync button within the email screen) however the other two accounts after about 12hours start to go haywire and whilst they start out by syncing manual as soon as i have synced them manually once, after this they just update whenever they want too (every 30mins it appears)... i have tried a reset of the phone and starting from scratch but again eventually this flaw just keeps occuring! over and over, no matter how many resets i do
Its a real pain to be honest, when i first updated to mango i did link all the accounts together as there is an option to band all your accounts into the single hotmail livetile on the homescreen, i changed this option and decided against it, trouble is i cant remember if this issue happened then, im still pretty sure it did, its almost like the other two accounts have a mind of their own, is there any explanation as to what this could possible be?
I have tried to a rollback of my current firmware but it ended up bricking my phone so now it has gone in for a repair under warrenty to samsung, maybe it could have been a dodgy install of mango from day one? as my friend updated and he has the same phone yet hasnt experienced this email flaw, but then again he only has two accounts on his phone
Could it be the manual option no longer works in mango update?
many thanks for reading and hope someone can help, many thanks

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