[Q] Marketplace c101a247 error? - Windows Phone 7 Q&A, Help & Troubleshooting

Hi all,
So ever since I've had my phone I've had problems with the marketplace.
Yesterday I managed to get my Mozart to Mango 7720 unlocked and now it's starting to bother me.
Previously I use to get a message saying marketplace is not available in my country/region (I live in South Africa) now since the Mango update I can browse fine but when I try update or install an application I don't have I get the c101a247 error. Been happening since last night.
IE cookies are enabled, makes no difference whether the GPS is active or not and no difference whether I use WiFi or my cellular data connection I get the same error.
Anyone know why I'm getting this error and how to get it fixed so I can use the marketplace?
Thanks

*bump*
Anyone at all? Any ideas or suggestions?

Go to mobile phone settings and under region + language put united states and try to install the app.
Also try to login and logout from zune.net from your computer.

Hey schizo, tried that and still nothing.
Its really getting annoying now!

Hi, I had same problem on my HTC Trophy with NoDo. Creating a new Windows Live account and replacing the primary one with it solved the problem. (Of course I've chosen United States as my location when creating the account). Unfortunately to change your primary WL account you need to restore to factory defaults.
I've started my experience with WP7 just yesterday and I am a noob, nut I hope this will help you as well.

Ok, thanks. Quick question (bit off topic). If I reset to factory settings will I need to re-unlock my phone?
Thanks

So quite a thread revival...
I would like to avoid having to factory reset my phone, but think I may need to - so will probably get a new rom and just flash it as I am on an oold Mango ROM.
I am still having the above issue, was getting the .xaps and then just deploying them but now that they are all encrypted I can no longer do that and my marketplace still does not work.
It is going to be really annoying having to scrap my original Windows Live account I have had since around 2006/2007 just because of this - although if its the only way I guess I will have to. Just cannot use MSN on my phone then (I ain't re-adding all my contacts).
Any ideas before I reflash my phone and create a new Windows Live account?
Thanks

Related

[Q] Zune Marketplace Issue

I bought some free products from the Zune marketplace through my pc, but they've never appeared.
I connected the phone through wifi to try to install these products but useless.
Three updates appeared, when i try to update them, this message appears:"The Windows Live ID Service is unavailable right now.....".
When you try to install an application through the phone, this message appears:"can't get this info right now check back in a little while."
I have read a lot about this issue and tried to do many steps and things but useless and didnt find a solution that solves this issue.
hint: it was working well before.
I had what sounds like your issue last week. Check to make sure that you haven't disabled cookies in IE on the device. If you have, re-enable them and let us know if you can install updates from the marketplace again. It appears that there is a dependency on IE cookies for app installation.
I tried several things deleted the history in explorer and search, I made sure of enabled cookies, many restarts, my location is set to USA in windows live account which is the same log in of the Zune. But useless.
Some people says to hard reset the device which I fear to make it and may not work and can't install the apps I already did.
I know its a pain but have you tried uninstalling and reinstalling Zune?
The problem appears when am not connected to the PC through WiFi or data connection , so I don't think the Zune is related.

[Q] "Attention Required. Press Here" during updating Apps from Marketplace

Dear All,
I am having a prob for the past week or so. This happened after the marketplace in my phone was updated (my marketplace search bar shows Applications and Games Search now. The music search is gone.).
The problem is that whenever any of my apps have an update, I click on Update All and then instead of downloading the new updates, all the Apps show "Attention required. Press Here".
1. I pressed and retried. Didn't work.
2. I long pressed and retried, that didn't work either.
3. I long pressed and deleted the update, and tried updating again and that didn't help.
4. Restarting phone was of no use either.
Can anyone please help me with this? The only way I update now is delete the app altogether and re download the app. This is quite annoying as I lose the settings on some apps and have to enter them again.
I am using a T-Mobile UK unlocked Samsung Omnia 7 with the NoDo update.
Thanks!
Read this thread.
Also
http://www.microsoft.com/windowsphone/en-us/howto/wp7/apps/download-apps-and-games-faq.aspx
And for future reference and search:
Why do I get an "Attention required. Tap here." message when I try to download an app or game?
Your phone might have temporarily lost its Internet connection, or you might be trying to download an app that's too big to download over your phone's cellular data connection. If you're trying to download an app larger than 20 megabytes, you'll need to connect to a Wi-Fi network, or connect the phone to your PC and use the Zune software.
Cheers. I did search before a few times and did not find what I was looking for. Thats why I posted here to hopefully find some answers. Thanks again.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I have read all that before plenty of times and none of the solutions have worked for me. It doesnt work over wifi and the apps I download are all less than 1mb. Moreover, I know that anything greater than 20mb required me to download through Zune connection. My phone software is also up to date.
So back to square 1 for me.....
just wait.. it is a temprary problem..
Ok. Will wait for a fix....
Sent from my OMNIA7 using XDA Windows Phone 7 App
Where it says "Pending" did you try holding your finger there and hit retry? (After you established a wifi connection)
It won't auto download it till you do.
No I haven't. But will definitely give that a try next time.
Sent from my OMNIA7 using XDA Windows Phone 7 App
I am actually having the same issues sometimes in UK Marketplace. However, after a while, they "mysteriously" go away and I can download.
Which makes me think it's either a temporary issue on the server or something like that.
In other cases, it worked when I switched 3G off, but I think that's more of a network provider problem.
Know what im talking about
Hi Guys,
ive had this issue when NoDo first came out, i updated to NoDo with the ROMS on here and was still receiving same message for any application i was reqesting from Marketplace, i rolled back from NoDo and my markeplace worked again. so i tried few things different by installing different roms and updating and so on, and still got the same issue when the final update was NoDo.
one thing i did notice was that my app would install over 3G but not over wifi which was the strange part, and 3G is extremely expensive when you downloading games and large apps so that definitly was not an option for me.
i am still using the latest release just before NoDo, because of this issue and i hope some smarty can figure it out or Microsoft release a fix for this soon.
ive scavaged the internet and found zip info that helps ! others tried methods that worked for them but none work for me.
btw i have HTC Mozart and in South Africa

[Q] Can't establish a reliable data connection to the server.

Not solved. Apparently I needed to use a VPN to connect my account though Talk. But now when my VPN isn't on nothing will sync and my gmail won't load. Until today I have never needed a VPN to log into my Google account. Something is obviously still wrong.
So I've flashed dozens of ROM's at this point and have never had this problem before. I have read all the threads and tried the following fixes ...
Pulled SIM and used WIFI
Factory reset
You Tube account ... This actually registers my Google info under accounts but won't sync at all. When I try to sync contacts or anything I get a red exclamation point and nothing happens.
Flashed other ROM's and different gapps.
Tried logging in though other gapps such as Talk and Gmail. Again YouTube will show up on my account tab as synced. It's green and looks synced but if I try to manually sync it the red error shows up again and nothing has actually been synced.
There must be a reason for this yes?
I should also mention that I'm in Shanghai. However I have never had a problem before. What gives? Why now? Could it really be that the server is down and I should just try again tomorrow?
Any advice would be greatly appreciated. Thanks in advance.
Yeah... i've been having a similar problem in xiamen for about 3 days... china unicom?
Oh? And also never had this happen before? Happened after you flashed a new ROM?
I'm with CMCC.
What makes me think something is rotten is Chinatown is the fact that if I do use my VPN everything is OK. I'm hoping this isn't the case.
I'm searching for some old TB files I can toss on my phone to try and restore it to an earlier date. If that doesn't work maybe a super crusty old ROM will work. I really am out of ideas at this point.
I wonder if getting rid of root and going stock would fix anything?
Error Message
I have also same problem for past 3 days on China Mobile in Shanghai. I belive it should be something to do with the carrier or Network accessibility to Google products... I am on Galaxy S2.
Today I checked on couple of my friends with Nexus and Galaxy S1 and confirmed that they also face same problem...
Currently the only Google app that's working is Google Translate ... The rest however won't work without my VPN on.
So it looks like this is both CMCC and Unicom so far. I don't even know if there is anything else.
The funny thing is Google + has been working on my phone from launch with no problems. Not anymore though.
Anyway there are so many places selling Android devices in China I could only imagine that this is temporary.
I wonder if there is any way to edit some of the carrier info to make things work?
Apparently there is something going on, it looks like.
It looks like it's happened before, and after about 3-4 days it sets itself aright...
Anyone figure out a workaround? I was using a pretty good VPN, but the android version only has pptp and therefore barely works here. I can't get any programs, email, or anything on my phone after a factory reset... this makes me sad.
*had some links posted but I guess I need to post a few more times before it lets me*
Anyone figure out any updates or fixes for this yet?
It's been like that for several days now...I'm with CMCC. After sometimes it'll be okay as usual....black "magic" I would call it.
VPN is a no no for me, used to work fine till they block it. I'm using SSH Tunnel now...no problem in general except from time to time (once in a very blue moon like now) when "they" cast their "magic"
Without tunneling. market couldn't get through these days.
How annoying. I even tried taking out my SIM card, and doing a hard reset, and then trying to download my software from my WIFI, but it's not a DDWRT router so I can't access the VPN.
Is there software that can turn an OpenVPN connected computer into a Wifi router? If I logged into my computer which is on a VPN, maybe I could at least re-download all my apps from the market......
*sigh* or wait heh
I got the same problem like last 5 days ...i m in China too ..with china unicom ...i tried everything possible like factory reset, uninsalling and installing gapps, install stock image , cache cleaning ....BUT ...CAN'T LOGIC GOOGLE ....
at last i used VPN on my phone ..and its sync and connect in a second ...problem gone...Happy to have my fully functional phone back
MAGIC Happened again
Just trying to log into the market .. yes now we can access the market and other google products..

No mango after reset

Did a forced update to mango a few months back, since then I have had a few issues with facebook not syncing correctly with my main facebook account (deleted friends still showing up etc.) and was told that a reset would probably fix it, so blindly i did it.
After the reset it looked different to before and on the phone in the about settings it shows as being windows phone 7.5, but dosent look like it did before mango, cant search for apps by pressing a letter ect as this isnt here, on zune it says im running version 7.10 (7740).
So been trying to update via zune and nothing is happening, anybody got any ideas ?
glen290 said:
Did a forced update to mango a few months back, since then I have had a few issues with facebook not syncing correctly with my main facebook account (deleted friends still showing up etc.) and was told that a reset would probably fix it, so blindly i did it.
After the reset it looked different to before and on the phone in the about settings it shows as being windows phone 7.5, but dosent look like it did before mango, cant search for apps by pressing a letter ect as this isnt here, on zune it says im running version 7.10 (7740).
So been trying to update via zune and nothing is happening, anybody got any ideas ?
Click to expand...
Click to collapse
7740 is actually one version after Mango. The latest update that fixed some issues with Exchange 2003. So you're absolutely up to date. The reason why the alphabetical jump list is missing might be that you lack the minimum amount of apps installed. The jump list only shows up if you have more than 40 (or so) apps installed on your device.
That is Mango. You just can't search because you don't have the minimum required amount of apps for it to appear.
Cheers for the info pretty sure i hadnt installed over 40 apps before, but I never counted..

[Q] Problems with windows live ID

Hi all,
Recently my Windows Live ID was deleted magically by my WP7 (optimus 7). When I try to add it again, the first time it simply takes me back to the settings page.
The second time I try this I get this error:
Oops!
We're having a problem that we cant solve at the moment. Try again later.
I've been trying unsuccessfully to resolve this over a month and nothing helps. Zune and Marketplace work but my account can't be restored. Does anyone know how to fix this without resetting my phone?
Thanks in advance for your help.
Cheers!

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