[Q] Network problem or Hardware ?? - Galaxy 3 Q&A, Help & Troubleshooting

last night my g3 fell on the floor and and got into 3 pieces(cover battery and the phone). After putting things back on and booting the phone, a weird problem occurred. My cell shows no network coverage all the time. I tried several other SIMs but no use. I changed rom but still no luck. Then today i put a sim and then I was able to call once or twice and then again nothing. ITS NOT A NETWORK PROBLEM I THINK BECAUSE THE NETWORK SHOWS FULL STRENGTH ON ANOTHER PHONE. When i again put the original sim, it says Emergency Call only and on the sim on which it worked today, it shows signal strength nice but is not able to make or receive calls. So did it happen because my cell fell down or what? more over its in warranty period, so if I take it to the service center with custom rom custom kernel custom bootanimation and custom (CWM) recovery, will it be a problem ???

this happened to me once.. i think 2 months ago.... i just pressed the area where "samsung" logo appears on the pannel and pressed it harder and harder.....
and the i saw that the signal is full
next when i released my fingers the signal went again.. after i sat on it like i was sitting on the chair, everything came back to normal
i didnt mean you to sit on it or brake it by pressing it hard, but i mean that its a problem related to the antenna or something... pressing it softly would do the job..
thumbs up for me cause it really works

anxdateamcool said:
this happened to me once.. i think 2 months ago.... i just pressed the area where "samsung" logo appears on the pannel and pressed it harder and harder.....
and the i saw that the signal is full
next when i released my fingers the signal went again.. after i sat on it like i was sitting on the chair, everything came back to normal
i didnt mean you to sit on it or brake it by pressing it hard, but i mean that its a problem related to the antenna or something... pressing it softly would do the job..
thumbs up for me cause it really works
Click to expand...
Click to collapse
i think this isnt a good idea, you better go to the service centre

Network Error
Facing the same error.
Installed a custom rom. Did everything. But no luck.
And actually even I faced this problem when my cell dropped on the floor.
Guess it's the end of it. :crying:

Related

display problem, screen garbled and/or scrolling non stop and/or blank

hi,
newbie in this forum and newbie in using a phone running an operating system. please help.
bought the phone in late June 2008, received it before the month ended, installed TomTom Navigator 6 on it and tested the various hotspot around my place, happy with it and stashed the phone on a safe place in the closet as T-Mobile don't have 3G service. then last week I decided to get an ATT plan (can't stand the iPhone 3G ad) so I can tasted the blazing HSDPA speed.
last week on Wednesday I use the phone as a GPS to get me to a hotel I'm staying near the White House. it got me there no problem. then the next day, the horror started. I was trying to plot a walking course to many of the nearby "stuff to see" and the phone just sits there saying that it can't get a valid GPS signal. then I tried to go to Google Maps using IE. the screen started scrolling, literally scrolling, then when it stopped, whatever usually on the top ended up in the middle of the screen, the bottom ended up on the top, and the screen was "split" in 2 with the edges staying dead center. so I thought, ah, this phone is just too tired, it ran out of memory (as all windows always does ignoring how much ram you put, at least in my experience), so I press the power button to let it do the light sleep. when I turned it back on, the phone seems to work the problem out and I tested it by going online.... guess what, the screen started scrolling again and even adding "I can play dead". the screen is not responding to anything (touch, tap, swipe, rotating the scroll wheel, pressing the buttons) beside the power button that seemed to turn the display off. when I turned it back on, the screen just gives off some light on the sides, but that's it, the screen is blank. taking out the battery doesn't even fix the "blank" screen thing. the device seemed to work out the problem after I left it unused for about 2-4 hours, but then it started again when I tried to do anything (all I ever do with my Touch Cruise is going online via wifi and/or att data plan, plus using the phone as GPS).
even after resetting the phone to a factory default doesn't help (did it this morning via a representative guidance). so I'm stumped. within a week, the phone basically broke, then how about another year? will it become bits and dust?
anyone can give me advise? one representative I talked to said that I can get a replacement for the phone but the last one I talked to said that HTC only have an option of repairing the phone but not replacing one.
thank you to all who reads.
Really weird.
Try to get replacement, if not possible, get it repaired.
If hard reset / factory default did not help... It does sound to me like malfunctioning device.
On the other hand... is it provider locked device or unlocked one?
I guess it's unlocked, but I'm bit confused since you mention both T-Mo and AT&T...
I do hope that there's original ROM on it...
For what it's worth, my XDA Orbit II has just developed the exact same fault. I tries soft and hard resets, re-flashed with 6.5 rom and then a 6.1 version, all to no avail. It goes through the boot sequence and asks for a screen calibration - if you ignore the scrolling screen and tap in the right places, the calibration is accepted (which makes me think it's not the digitizer. The screen itself seems to be fine - no missing pixels, cracks, - it displays everything it should only with a constant vertical scroll. If it had a vertical hold knob, I could fix the problem.
Really weird, it was working fine this morning and after sitting in its cradle for a couple of hours it is now like this.
Any ideas as to how I might cure the problem would be gratefully received.

Captivate with soft button issues.

Hey guys I'm posting today because I have a little problem or a huge problem I should say at this point. Anyways, I've owned a Captivate since they first came out a couple months ago. I've never had any problems with mine up until about 2 or 3 months ago when the phone started doing something weird. The bottom row of soft buttons on the phone will press themselves. Now only the back button and home button press themselves. The problem started out around the time I flashed Serendipity for the first time (not blaming the rom) I noticed the buttons would press themselves randomly at times and it started out slow, maybe once or twice a day and it didn't really annoy me. Flash forward to today and my phone is practically unusable because of this problem. Any time I wake the device from sleep the home and back buttons will rapidly press themselves over and over and over until I furiously tap either button to get the buttons to stop pressing themselves.
The problem will restart itself about 30 seconds after stopping it and It never stops. I've tried numerous re-flashes with no avail. At first I thought the problem was caused by a bad flash on my part because the problem started after I had just flashed a new rom. But I've known for a while now that wasn't the case. I've never dropped this phone or submerged it in water. This problem just popped up out of the blue one day and never went away.
Do I have a defective phone?
Thanks for the help.
Had the same problem, not to the extent your having more like once an hour they would go crazy. Placed the phone in some rice over night and the problem was gone. Im pretty sure, for me at least, was condensation had worked its way under the glass and was causing contact problems. Worth a shot for you. Never had the problem again after that.
I never even found out how it happened, though I suspect the steam from a hot shower did it.
how is your gps? if it sucks, go for warranty while you can, samsung has a 1 year warranty cross your fingers for a better replacement, or if you go through Att and you get a refurb who knows..... the board inside wont match the date under the battery and who knows how it will work.
whiteguypl said:
Had the same problem, not to the extent your having more like once an hour they would go crazy. Placed the phone in some rice over night and the problem was gone. Im pretty sure, for me at least, was condensation had worked its way under the glass and was causing contact problems. Worth a shot for you. Never had the problem again after that.
I never even found out how it happened, though I suspect the steam from a hot shower did it.
Click to expand...
Click to collapse
I'll try the rice thing, can't believe I've never thought of that. I've never dropped water on the phone but it has been in the bathroom with me when I've taken showers or what not. Thanks for the idea.
TRusselo said:
how is your gps? if it sucks, go for warranty while you can, samsung has a 1 year warranty cross your fingers for a better replacement, or if you go through Att and you get a refurb who knows..... the board inside wont match the date under the battery and who knows how it will work.
Click to expand...
Click to collapse
My GPS does indeed suck, It takes about 5-10 minutes to get a lock on anything sitting outside. My phones still under warranty until this November so I think if I don't solve the problem soon I'll just get a new one.
Does ATT upgrade the phone to a newer version if you replace it with the warranty? I might hold out until ATT releases the Cappy 4g or whatever they're going to call it.

Unresponsive Touchscreen

Some weeks before my sg3 got drenched a bit(I went to a beach & sg3 was in my pocket). Now its touchscreen is acting weird. Sometimes it works just fine, sometimes not.
Anyways all hard buttons are working. I tested soft keys in CWM recovery. They failed to work on recovery sometimes, so that means it is not a ROM problem. I reflashed CM7 twice. Problem remained.
I noticed, in moisted weather, it becomes unresponsive.
Any suggestion or trick/tweak or fix?
i_rnb said:
Some weeks before my sg3 got drenched a bit(I went to a beach & sg3 was in my pocket). Now its touchscreen is acting weird. Sometimes it works just fine, sometimes not.
Anyways all hard buttons are working. I tested soft keys in CWM recovery. They failed to work on recovery sometimes, so that means it is not a ROM problem. I reflashed CM7 twice. Problem remained.
I noticed, in moisted weather, it becomes unresponsive.
Any suggestion or trick/tweak or fix?
Click to expand...
Click to collapse
The connection between the input circuitry and the board must hav got shortcrcuited as sea water contains salt;;thus giving rise to unresponsive soft keys n touch screen..
Even i had dropped ma G3 into a bucket of water...The same thing happend....
I dint go to the service centre rathr i googled it..
Landed on a reliable solution...
Just chck it out..
Steps to take if u drop ur fone into water
The rice trick worked for me !
Let me know if it works 4 u as well...
i_rnb said:
Some weeks before my sg3 got drenched a bit(I went to a beach & sg3 was in my pocket). Now its touchscreen is acting weird. Sometimes it works just fine, sometimes not.
Anyways all hard buttons are working. I tested soft keys in CWM recovery. They failed to work on recovery sometimes, so that means it is not a ROM problem. I reflashed CM7 twice. Problem remained.
I noticed, in moisted weather, it becomes unresponsive.
Any suggestion or trick/tweak or fix?
Click to expand...
Click to collapse
^AFAIK, there isn't any other option but to replace your touch panel. And trust me, I'm telling this from my experience. I faced the exact same problem a little over a year back. The touchscreen as well as the soft keys would occasionally behave weirdly. I even tried a few fixes that I found on the internet (like putting it in a bowl of uncooked rice for a few hours, etc..), but to no avail.
So finally I gave up and went to Samsung Care. Although my phone was still under warranty back then, water damage wasn't covered under it. The guy initially demanded 1.5k to replace the touch panel, but after a l'il pleading, he agreed to do it for free.
Anyways, so I'd suggest you to simply walk into the nearest Samsung service center or your local mobile repair wala and get it replaced. Initially they might demand ~2k, but try bringing them down to around 1.5k!
Hope that helps.
When my sg3 fell into the water i quickly put it in a jar full of rice and it sucked out all the moisture from the phone...
Sent from my GT-I5800 using xda app-developers app

Signal Problem after dropping phone

Hey guys,
so, few days ago i accidentally dropped my pohne; well not really dropping it but i didn't see something on the ground and fell over it... Phone was in my pocket the whole time... i didn't check it afterwards cause in the middle of the night you can't really see anything, and i thought in my pocket it shouldn't get damaged. So yeah... the morning after i recognized it doesn't connect to my provider anymore, tried out several other sim cards, no success. Most of the time it now just shows the empty signal icon, sometimes it connects to my provider but when it does signal is very weak and only e network h/h+ doesn't work completely, but it disappears after few seconds.
What i tried so far:
- reflashing ROM with fullwipe (/system wipe aswell); thought it was a rom derp first
- opened the phone and disassembled it, checked mainboard, usb board and antenna for cracks etc. couldn't find anything... looks like new, the only "crack" is my volume keys seem to have taken a bit damage and are now split in half... everything else is fine, screen no scratches etc
So yeah now i'm quite clueless what could've been damaged... since everyting else works completely fine only mobile network/internet doesn't work... could my antenna be damaged?
I thought about buying a replace antenna and testing if that works.... any other ideas?
Thanks in advance

[Q] No signal and crazy touchscreen

Hello there!
Since yesterday I've had this problem with my Z3 D6653. Yesterday unexpectedly it completely lost cellular signal. It was like that like for the whole afternoon, I was expecting it to solve by itself, however I rebooted it ike at 7 o' clock and that was it. Nonetheless, today it happened again, before midday. I tried to do the same thing with no success. I tried to enter settings and search manually for a network operator, but it was searching like forever and no result. I couldn't turn on or off mobile data either, nor change the preferred network type. But there was something else. A band on the screen was completely unresponsive to touch. I'll post pictures too so you can see well.
I just tried a factory reset and it was the same. I was testing the touch entering to the *#*#7378425#*#* and then it became worse. On the middle of the previously unresponsive band, touches began to be triggered out of nowhere, and now it wont stop. It's actually very difficult to use the touchscreen. So, what do you think it might be? I was in a pool on sunday, today it's wednesday. I lasted on the water with my cellphone half an hour, exactly. (I know because I took photos just before entering and exiting the pool).
Hope you can help me out. I'm desperate and I don't want to lose my phone :crying:.
have you tried repairing it with sony pc companion? if not give it ago, most likely software issue if it just happened out of nowhere, not unless you dropped.
LitoNi said:
have you tried repairing it with sony pc companion? if not give it ago, most likely software issue if it just happened out of nowhere, not unless you dropped.
Click to expand...
Click to collapse
Yes, I did a factory reset, I changed it's firmware from Australia to Hong Kong, and the only change was that I lost my info uselessly. In fact, the screenshot of the lockscreen showing no signal is post reset.
I forgot to mention that the touchscreen went berserk when I pushed the area where it didn't detect any touch. After that, all those touches were breaking havoc and it was a real pain in the ass to do anything. To enable the option to show touches, to set the alarm... All these touches happen mostly over a straight line, which can be seen on the screenshots. The outer lines are the borders of the unsensitive region, and the line inside is where randomly the touches happen.
Cambapo said:
Yes, I did a factory reset, I changed it's firmware from Australia to Hong Kong, and the only change was that I lost my info uselessly. In fact, the screenshot of the lockscreen showing no signal is post reset.
I forgot to mention that the touchscreen went berserk when I pushed the area where it didn't detect any touch. After that, all those touches were breaking havoc and it was a real pain in the ass to do anything. To enable the option to show touches, to set the alarm... All these touches happen mostly over a straight line, which can be seen on the screenshots. The outer lines are the borders of the unsensitive region, and the line inside is where randomly the touches happen.
Click to expand...
Click to collapse
Okay, so you used flashtool, flash another regions ftf and see how that goes. If that doesn't show the issue then it is most likely a hardware issue. Either when you dropped the phone it broke it or when you took it under water and it has been exposed to water. Not blaming you or anything but phones these days are extremely fragile.
And FYI, factory reset and sony pc companion are two separate things.
Maybe there is a fine crack somewhere in the screen?
abhinav.tella said:
Maybe there is a fine crack somewhere in the screen?
Click to expand...
Click to collapse
I just checked and the glass is literally pristine, in the wholse sense of the word, as it was covered by a tempered glass since the very fist day I took the phone out of the box. It became a disaster and I took it off a couple of days ago, on Monday I think, or tuesday.
Anyway, I'm giving up hope. I think it's water damage. It's a pity that there's no kind of Sony centre in my city, and if I can get any assistance directly from Sony it would be by sending my cellphone to the capital. I'll call tomorrow and make all the arrangements. Hope it doesn't stab deeply my wallet.
My friend's Z3 had the same problem. The screen was registering touches out of nowhere. Then the upper side of the screen stopped working. He asked Sony for repair but since he was out of warranty, they said it would cost around $377 including parts and services as they would be replacing the screen. He opted for a third party technician, he paid $88 but the phone now has light escaping the side of the panel and is not waterproof anymore.
Sent from my D6653
Water damage. If it didn't get in through the sim or USB ports, Sony should replace it for you. One or two vertical strips appear when it gets in through the speakers. I hope you closed the flaps properly.
I called to assistance on friday, but the person in charge wasn't there, so I'll have to call on tuesday as monday is a holiday. However, today I noticed that the unensitive band was narrower, maybe the humidity is leaving, so I put it out on the sun for it to dry, or so I hope. The antenna isn't working anyway.

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