Hi I bought this faulty phone ... HTC sensation.. I'm looking behind the battery and the water sensor sticker is gone.. It's still under warranty but I don't want to send it in for repair and it turns out to be water damaged .. Their prices kill.. Even if I don't want to fix it theyll ccharge 35$ just for diagnosis .. So I'm just wondering if someone knows how to check if it's water damaged without the sticker behind the battery.. I just want to make sure it isn't before I send it in.. Any help is much appreciated! Thanks!
Mrdabbas said:
Hi I bought this faulty phone ... HTC sensation.. I'm looking behind the battery and the water sensor sticker is gone.. It's still under warranty but I don't want to send it in for repair and it turns out to be water damaged .. Their prices kill.. Even if I don't want to fix it theyll ccharge 35$ just for diagnosis .. So I'm just wondering if someone knows how to check if it's water damaged without the sticker behind the battery.. I just want to make sure it isn't before I send it in.. Any help is much appreciated! Thanks!
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I didn't even knew they put such things on phone. I just popped my battery but can't see anything there that it could be. What would it look like ?
The past phones, that either my children or I have dropped in water or put through the washing machine, have always had water visible under the screen.
It looks like a white sticker, nothing special. As far as I know, every phone should have 3 in total. On the battery (close to the connections), under the battery (right below the battery connector and its a circle here) and there should be one inside the actual phone, close to a flex cable or something.
LOL,
Well you live and learn.
I played with the white sticker on the battery and made it go pink, just to see what'd happen ;-))
Thanks useful info, just in case.
yeah, they turn red/pink when get wet, dont try that at home because you will void your waranty. Use a old phone if you are interested, I know I lost my warranty ages ago on my K800i.
Related
The water sensor sticker on the battery for my AT&T Fuze is checkered red and white, is this normal or has it been tampered with water? I looked up an OEM battery online and my water sensor looks exactly like the one in the picture. I know for sure that my phone has not been water damaged by me, just afraid that the authorized AT&T dealer pulled some shady business on me, ie switch the battery with a water damaged one (box was not sealed). The other sticker that's on the phone (bottom right where the battery sits) is still solid white.
Thanks!
nautiboi said:
The water sensor sticker on the battery for my AT&T Fuze is checkered red and white, is this normal or has it been tampered with water? I looked up an OEM battery online and my water sensor looks exactly like the one in the picture. I know for sure that my phone has not been water damaged by me, just afraid that the authorized AT&T dealer pulled some shady business on me, ie switch the battery with a water damaged one (box was not sealed). The other sticker that's on the phone (bottom right where the battery sits) is still solid white.
Thanks!
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Same thing on mine, the battery sticker is checkered red and white and the the sticker on the phone (bottom right) is solid white.
I think the sticker turn solid red when it gets wet.
same thing on mine. Never exposed to water. I think it's due to the moisture.
My battery also looks the same, and has never been within 10 feet of water.
Thanks guys. I'm sure I have my answer now.
On a side note, when I talked to an AT&T rep, they told me that there's only one water sensor sticker, and that's on the phone, not the battery. But I wanted to make absolutely sure by verifying with you all.
On to problem number 2, my screen has an air bubble. It looks like the weird rainbow color in beef in the middle of the screen (about 1"x1.5"). When I push it, it moves, and when I let go, it moves back. I've only had the phone for a little bit less then 6 months. I will be working with AT&T warranty dept for this one. Wish me luck!
This makes me want to go over the dark side, the Apple iAndeveryoneandtheirsecondcousinhasone.
nautiboi said:
On to problem number 2, my screen has an air bubble. It looks like the weird rainbow color in beef in the middle of the screen (about 1"x1.5"). When I push it, it moves, and when I let go, it moves back. I've only had the phone for a little bit less then 6 months. I will be working with AT&T warranty dept for this one. Wish me luck!
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Good Luck. I have the same issue and they told me it was Physical Damage, and therefore out of warranty, so I would have to pay full price to get it replaced. My advice is to just call them and tell them you have dust under the screen or something like that, and hope that they don't find it.
Hi,
please can you help me ?
About a month ago I wanted to install IS on my brand new HTC Sensation XE.
After 3-4 days in rice it dried up, but there are some stains ( visible only on white background ) on my screen. It looks like this but smaller
i45.tinypic.com/2wh30c1.jpg
I think that the screen is absolutely DRY I did it month ago and dried it with rice.
BETTER:
youtube.com/watch?v=MvUB-ISEDII&feature=youtu.be&hd=1
Thanks and sorry for bad LINKS cant post URL
Help you do what?
The only way to remove the stain is to replace it!
The warranty is void now, do you have insurance they might resolve it for you.
If it was mine and visible only on a white screen, I'd learn to live with it as the repair, if paid for will not be cheap
there may be other issues over the horizon depending on how wet the phone was
no indication in your post and Im not going to watch the video
Warranty void ? Why ?! Phone was off for recommended time and screenprotector installed properly like thay write in manual.
Since it isn't a hardware defect it probably won't be covered under warranty.
Do you think that they can find marks after water under screen so they will say its my fault ?
I have screen insurance maybe will be better crack it with something and send it to repair for free
Nemesis94 said:
Do you think that they can find marks after water under screen so they will say its my fault ?
I have screen insurance maybe will be better crack it with something and send it to repair for free
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It depends whether they bother to look or not. Some companies seem to check better than others.
That could be an option though, but have a look for other people's experiences who've sent their phone in to the company for repair if you can.
Hi guys.
Basically my problem is, today I was getting my MOT done, waiting around. Was using my phone to text, it was working fine.
Put my phone in my empty pocket, 2 minutes later, felt it vibrate and noticed I had a call coming in, but also the screen had a hairline Y shaped crack in it on the inside at the bottom.
No drops, knocks or nothing and its in a protective silicone case. I'm now having to basically hope that Sony believe me and let me know if its warranty repairable other than this its £50 - £60 charge for something that I did not do. Assuming they accuse me of dropping it.
Ive checked the net and it seems im not the only one this has happened to (albeit on other types of phones too).
Its only 4 months old from new, its a PAYG phone and had no insurance eek: I know).
What ground to I have to stand on if any at all ?
Bumped - Any ideas people ?
Has this ever happened to you guys ?
Your best bet on getting information is by asking here instead.
http://forum.xda-developers.com/showthread.php?t=1144774
Riyal said:
Your best bet on getting information is by asking here instead.
http://forum.xda-developers.com/showthread.php?t=1144774
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Thats more in reference to the exterior housing cracking, where as mine is the inside screen with zero exterior damage. But I suppose I see your point. Maybe someone has the same problem there due to heat....
If it's internal damage I don't see any reason for sony to reject your warranty. AFAIK if it was due to user mishandling then an exterior damage would be done before interior damages happen.
Riyal said:
If it's internal damage I don't see any reason for sony to reject your warranty. AFAIK if it was due to user mishandling then an exterior damage would be done before interior damages happen.
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Thanks man, this is my view on it too. Although I imagine it wont be sony's.
The phone is only 4 months old and there is the general wear and tea on the case,the odd mark where its in and out the pocket and some scratches on the screen protector. But apart from that its immaculate. There is no significant damage on the case that would suggest It smashed of the ground.
If they tell me its broke because its been in my pocket then.... well, who doesn't put their phone in their pocket ?
As i say, its internal, screen has hairline crack inside, and went black at the bottom and also, unless I pressed the screen it just remained black.
Xperia23 said:
Thanks man, this is my view on it too. Although I imagine it wont be sony's.
The phone is only 4 months old and there is the general wear and tea on the case,the odd mark where its in and out the pocket and some scratches on the screen protector. But apart from that its immaculate. There is no significant damage on the case that would suggest It smashed of the ground.
If they tell me its broke because its been in my pocket then.... well, who doesn't put their phone in their pocket ?
As i say, its internal, screen has hairline crack inside, and went black at the bottom and also, unless I pressed the screen it just remained black.
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Just thought id Update... Sony fixed it for free for me. Support I received was amazing TBF. New screen and its working good as new.
I have my HTC Titan with me for awhile. Last week, while i was demo-ing some stuffs about my Titan, i opened the backcover and showed my friends what it is inside. Then somehow , a single drop of water from a cup that i was drinking, dropped down to the "White Paper" (The paper that they change to red when water goes over them) and turned it into red.
Physically, HTC will use it to say that i dropped my phone into water (which i did not , just a small drop of water to that spot). So... anyone here, has been in this problem, please tell me if i just have lost my warranty.
shucks
ya I guess officially the warranty is void....unless you go to the service centre early enough and let them know what happened. From what I know there are three such papers in samsung phones to detect water damage.....the drop of water would have probably only changed the one most superficial.....try....there is nothing more to lose i guess
Strike_Eagle said:
I have my HTC Titan with me for awhile. Last week, while i was demo-ing some stuffs about my Titan, i opened the backcover and showed my friends what it is inside. Then somehow , a single drop of water from a cup that i was drinking, dropped down to the "White Paper" (The paper that they change to red when water goes over them) and turned it into red.
Physically, HTC will use it to say that i dropped my phone into water (which i did not , just a small drop of water to that spot). So... anyone here, has been in this problem, please tell me if i just have lost my warranty.
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You need to explain it to them tactfully u know . Sometime it works.:good:
Well... it is not total red yet (Some white mark still on it , lmao )
But, technically, if that thing turn red, they void the warranty, is that right?
Yes...Most of the companies dont cover water damages since its a user-made damage
but i think you can continue the warranty if the problem is something that the manufactuer is responsible about it like system failure,bad components ETC.
and when there is water damage caused to the phone there is a corrosion inside the phone so they will see that there is no water involved in the phone defection
stavgayer said:
Yes...Most of the companies dont cover water damages since its a user-made damage
but i think you can continue the warranty if the problem is something that the manufactuer is responsible about it like system failure,bad components ETC.
and when there is water damage caused to the phone there is a corrosion inside the phone so they will see that there is no water involved in the phone defection
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Well... but could it be another paper like that on the mainboard, inside the phone that we can't see it from the outside?
But can they tell if the motherboard has not been "swimming" in the water?
Strike_Eagle said:
Well... but could it be another paper like that on the mainboard, inside the phone that we can't see it from the outside?
But can they tell if the motherboard has not been "swimming" in the water?
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Dunno if there is anything like that, but logically if you explain to them what happened and they can see that the phone is still in perfect working order, they might believe you and somehow sort it out (probably by replacing that bit of paper or something).
Hi,
I managed to spend about ten minutes in (fresh) water with my nexus 5 in my pocket recently.
I took it apart, dried it off and charged it.
I can get the phone to boot but only ever see the faint glow of the backlight at the bottom of the screen. The display, and it seems the touch functionality, are not working. I know the phone boots because it rings when I call it, I hear notifications and I was able to connect to it via my PC and copy across some data. When I press the power button the backlight comes on but only after a few presses whereas I would expect it to kick in immediately.
I decided to buy some isopropyl, removed the pcb shields and soaked and scrubbed the boards.
This made no difference, still all I see is the backlight.
I thought the lcd was broken so ordered a replacement but it turned up today and it shows the exact same behaviour, backlight only.
Any ideas how I should proceed to troubleshoot this. Apart form the power switch which doesn't seem to be responding as I would expect the phone motherboard must be (almost) fully functional as it connects to the network and receives calls, texts and emails.
Thanks for any advice you can give!
Update:
I should also add that I disassembled the screen and cleaned the diffuser, lenses, etc. with isopropyl.
Before doing this when looking at the right angle with the backlight on I could make out water trapped in the screen.
It's now all clear but still didn't fix the lack of pixels
If a new screen didn't do the trick... That only leaves the motherboard.
Water is evil.... You can spend and spend and keep missing the real damage, or find more things are damaged.
I'd stop spending and put the cash towards a replacement. You could replace the motherboard only to find out it still isn't right.
IMHO... If a device gets wet, and anything at all stops working .... Just replace it. Sorry to hear!
If you got extended warranty that covers drops and water.... You're golden. If not... Shopping time.
KJ said:
If a new screen didn't do the trick... That only leaves the motherboard.
Water is evil.... You can spend and spend and keep missing the real damage, or find more things are damaged.
I'd stop spending and put the cash towards a replacement. You could replace the motherboard only to find out it still isn't right.
IMHO... If a device gets wet, and anything at all stops working .... Just replace it. Sorry to hear!
If you got extended warranty that covers drops and water.... You're golden. If not... Shopping time.
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Sell yours to him!
KJ said:
If a new screen didn't do the trick... That only leaves the motherboard.
Water is evil.... You can spend and spend and keep missing the real damage, or find more things are damaged.
I'd stop spending and put the cash towards a replacement. You could replace the motherboard only to find out it still isn't right.
IMHO... If a device gets wet, and anything at all stops working .... Just replace it. Sorry to hear!
If you got extended warranty that covers drops and water.... You're golden. If not... Shopping time.
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Thanks for the advice, I suspected as much.
Guess I'll have to start saving up!