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Cracked LCD, i hate my friends...

Well... I was out with my friends, they were screwing around, one was looking at my phone then he saw the name of a girl i'm interested in, decided to call her, i tried to grab the phone back, he tossed it to his girlfriend who missed it, it hit the ground, and now, i have a 'bleeding' lcd under the glass.
Expensive phones and alcohol do not mix.
So looks like i'm going to have to go down to the mall and get myself a cheapy replacement phone for the next couple weeks.
Looking at a replacment I see "pocket pc techs" a $250 repair to fix the LCD.
Any chance anyone knows a cheaper repair place? in north america... didn't think so but it was worth asking
Ugh, well i guess all my questions will be on hold...
But bleh, just as i got it working 99% as i liked it after having it for 4 months.

Oops... wrong forum... meant for the regular HTC universal... hehe guess i've been spending so much time in this one.

don't they have insurance of some kind?
in holland we have something called "WA-verzekering"
if i break my friends phone by accident, i will pay for the damage and, it might be covered by this insurance... depending on the situation.
'playing catch' isnt covered i think..
but accidently push it of the table is...

Balur said:
Well... I was out with my friends, they were screwing around, one was looking at my phone then he saw the name of a girl i'm interested in, decided to call her, i tried to grab the phone back, he tossed it to his girlfriend who missed it, it hit the ground, and now, i have a 'bleeding' lcd under the glass.
Expensive phones and alcohol do not mix.
So looks like i'm going to have to go down to the mall and get myself a cheapy replacement phone for the next couple weeks.
Looking at a replacment I see "pocket pc techs" a $250 repair to fix the LCD.
Any chance anyone knows a cheaper repair place? in north america... didn't think so but it was worth asking
Ugh, well i guess all my questions will be on hold...
But bleh, just as i got it working 99% as i liked it after having it for 4 months.
Click to expand...
Click to collapse
Didn't your 'friends' offer to pay for the repair?
They could go half each, one for the crap throw and one for not catching it.

Hey guys,
Nope insurance here wouldn't cover something like that, as for offereing to cover the cost... even if they offered i wouldn't let them. $450 would really mess them up for a month or two, but i can afford to take the hit.

I'm so sorry Balur!
It happened to me last summer...

Hey thanks for the sympathy...
Well I just got back from the Roger's store with a nice and simple Nokia 2610. No camera, no music, absolutly tiny.
Swapped the sim, and its working, so I guess it will do.
$300 to PocketPC Techs
$130 for replacement phone without a contract.
$20 for shipping to the repair place...
UGH...
Oh well, i kinda like this little phone, it will be nice when i go to the bar or a club or something, swap the sim rather then taking my Pocketpc and carrying something large, and that i'm afraid of having stolen.
Oh well... lol.
I guess i'll be posting again in a few weeks

Balur said:
Hey guys,
Nope insurance here wouldn't cover something like that, as for offereing to cover the cost... even if they offered i wouldn't let them. $450 would really mess them up for a month or two, but i can afford to take the hit.
Click to expand...
Click to collapse
When I was young I was told not to touch things I couldn't afford to replace if I broke them...

grayme said:
When I was young I was told not to touch things I couldn't afford to replace if I broke them...
Click to expand...
Click to collapse
Well... welcome to North America... land of entitlement, and bad manners... lol

I bought two so if I broke one at some point I would have spare parts

Woot, fedex man just came, I'm back i the game
Faster then i had thought, kinda funny though since I just bought a cheap small phone so I wouldn't be stranded.
Oh well now I can swap my SIM when I don't want to be carrying my brick (to the bar and such places)

Balur said:
Woot, fedex man just came, I'm back i the game
Faster then i had thought, kinda funny though since I just bought a cheap small phone so I wouldn't be stranded.
Oh well now I can swap my SIM when I don't want to be carrying my brick (to the bar and such places)
Click to expand...
Click to collapse
yep, im doing the same.
im using my previous Sony Ericsson P910i as a "party phone". hehe

I went with a Samsung D807x my phone company was ice enough to subsadize it if i signed a 2 year contract (I was month to month), and it worked out anyways becuase the rate plan I wanted required a contract.
LOL.
Its small, its sexy, the quality is pretty good... but... i keep putting my finger on where the antena is... and it causes a hit to quality.
I've been through 3 phones since I sent my universal in though. A cheap pay as you go phone, which i swaped my SIM into, then returned with a week to go becuase it sucked. Also I borrowed a friends piece of crap, then I got that one on Monday, lol.

BLEH!!! 2 dead pixels... gotta send it back... lol

My screen cracked but I haven't fixed it yet. There are repair kits on ebay for ~180 if you're willing to do it yourself... which I am. However, my bank account isn't willing to cough up just yet. haha.
Sorry to hear of your troubles, but I'm glad it got fixed!

I saw the kits, but figured $180 for me to screw up or $250 for a professional to do it...
I decided on the professional
One of the pixels revived (guess it was just stuck), there's one left, always green.
They've agreed to swap screens, but I think I'm going to wait untill Monday and see if this one revives after a few days of usage.

You should be able to contact HTC for the price of fixing it. A friend of mine works in a HTC location in the UK and that office focus mainly on repair.
You can give them a call by finding the numbers on http://www.europe.htc.com/

dead pixels
There is a software to get the dead pixels out. If I find it I'll send you the link but it flashes the screen with different collors to get the dead pixels out. It worked with my MDA screen and never had pixels again.

Program to remove dead pixels
Ok the name of the file is M4V56052.MP4
I have the file so if you PM me your email I'll send it to you. I have to run it like 5-6 times to get the stuck dead pixels out.

I broke my LCD screen last year.
I looked up the parts and ordered an LCD screen strait from China, works perfect. I paid about 70 Euro.

G2x Insurance experience

So, Just though I'd let you all know about what happens if you ever have your phone stolen.
So a few weeks ago my house got broke into and stole all of our electronics, and among those stolen was my G2x, after a police report and some time on the phone with the phone insurance company they were very quick on approving my claim and getting my phone out to me.
I asked the rep "Will the replacement phone be re-manufactured or brand new?" The rep replied "We have no way of knowing what is sent out, it all comes from T-Mobiles warehouse."
I didn't think anything more about it and paid my deductible of $130.00. Now keep in mind I have ALWAYS had insurance on my phone since 2006.
So after paying $5.00 a month for 5 years over $300, and then paying $130.00 so $430.00 for a replacement phone. I was excited to see the UPS guy deliver me a phone and went into tearing it open... only to see that it was a re-manufactured for with;
Scratches on the glass screen
dents and dings all over the sides of the phone
wear and tear near the charging port
wear damage on the back case where the phone has been laid down a lot
and the phone wouldn't even TURN ON! (I put the battery in and let it charge for 25 minutes before attempting)
SO after all of this I went and gave T-Mobile/insurance company a call and the rep stated "All of our re-manned phones have the plastic, glass replaced, and software reformatted on the phone before shipout, we have a strong 150 point inspection where we lay a brand new phone next to a re-manned and see if we can tell the difference" then they're shipped out.
Well I can DEFINITELY see the difference, I called again and am having them send me out another one to replace the one i replaced, I asked if they could please request a BRAND NEW one and they said "We can't guarantee its going to be new, but if there are any issues please call us back and we'll replace".
I'm very frustrated because i'm almost positive i'll end up getting ANOTHER re-manned with issues.
correct me if i'm wrong, if you pay for car insurance and you're in an auto accident, they fix the car to NEW standards, if you have home owners insurance and you brake a window, door, a/c unit etc, they dont send you a USED window, door, a/c unit, its all NEW. If you have health insurance they use NEW products on your body not ones that have already been used.
WHY the hell would a phone be any different?!!?!?
Just an FYI and a little venting If you're the type of person who loses their phones, drops it, water damage etc, its probably good to have insurance, if you're like me and wont use it for years at a time, don't waste your money, just buy a brand new one.. it will save you the hassle...
Thanks for letting me vent.

javolin13 said:
So, Just though I'd let you all know about what happens if you ever have your phone stolen.
So a few weeks ago my house got broke into and stole all of our electronics, and among those stolen was my G2x, after a police report and some time on the phone with the phone insurance company they were very quick on approving my claim and getting my phone out to me.
I asked the rep "Will the replacement phone be re-manufactured or brand new?" The rep replied "We have no way of knowing what is sent out, it all comes from T-Mobiles warehouse."
I didn't think anything more about it and paid my deductible of $130.00. Now keep in mind I have ALWAYS had insurance on my phone since 2006.
So after paying $5.00 a month for 5 years over $300, and then paying $130.00 so $430.00 for a replacement phone. I was excited to see the UPS guy deliver me a phone and went into tearing it open... only to see that it was a re-manufactured for with;
Scratches on the glass screen
dents and dings all over the sides of the phone
wear and tear near the charging port
wear damage on the back case where the phone has been laid down a lot
and the phone wouldn't even TURN ON! (I put the battery in and let it charge for 25 minutes before attempting)
SO after all of this I went and gave T-Mobile/insurance company a call and the rep stated "All of our re-manned phones have the plastic, glass replaced, and software reformatted on the phone before shipout, we have a strong 150 point inspection where we lay a brand new phone next to a re-manned and see if we can tell the difference" then they're shipped out.
Well I can DEFINITELY see the difference, I called again and am having them send me out another one to replace the one i replaced, I asked if they could please request a BRAND NEW one and they said "We can't guarantee its going to be new, but if there are any issues please call us back and we'll replace".
I'm very frustrated because i'm almost positive i'll end up getting ANOTHER re-manned with issues.
correct me if i'm wrong, if you pay for car insurance and you're in an auto accident, they fix the car to NEW standards, if you have home owners insurance and you brake a window, door, a/c unit etc, they dont send you a USED window, door, a/c unit, its all NEW. If you have health insurance they use NEW products on your body not ones that have already been used.
WHY the hell would a phone be any different?!!?!?
Just an FYI and a little venting If you're the type of person who loses their phones, drops it, water damage etc, its probably good to have insurance, if you're like me and wont use it for years at a time, don't waste your money, just buy a brand new one.. it will save you the hassle...
Thanks for letting me vent.
Click to expand...
Click to collapse
I see why your frustrated, but having a remanufactured phone isn't so bad. The reason why I say that is because they are gonna do there honest best to try and fix the known issues that 90% of the G2x owners are experiencing. I just gotten a remanufactured phone and I can honestly say I have no screen bleeding issues at all! I also have no scratches either! Although I do understand your frustration about paying monthly on insurance and getting a used phone.
Sent from my LG-P999 using XDA Premium App

I just received my phone from asurion 2 days ago, and I have no problems like the ones you mentioned. The casing is in immaculate shape, and there are no scratches anywhere. It even has a couple of the adhesives still on there. The only problem I did have with it, is that it has a bit more light bleed than my original one had.

TurboTsi said:
I just received my phone from asurion 2 days ago, and I have no problems like the ones you mentioned. The casing is in immaculate shape, and there are no scratches anywhere. It even has a couple of the adhesives still on there. The only problem I did have with it, is that it has a bit more light bleed than my original one had.
Click to expand...
Click to collapse
Not to jump off topic, but you own a Talon or a Starion? I love DSM.
Sent from my LG-P999 using XDA Premium App

You should not be able to tell the difference between reman and brand new from Asurion. If you can you definitely have a right to complain. I wouldn't worry about the second phone being in bad shape too, that must be a total fluke. As far as how much premium you have spent on insurance since whenever date, all that is irrelevant. You should receive the same level of indemnity as the guy who signed up for his policy 6 months ago. Some people pay their whole lives and never need to make a claim. Insurance is simply peace of mind. The insurance company bears the majority of risk when they write policies. You pay a tiny amount monthly and they will give you a $500 phone for $130 any time you jack your **** up. You burn through 2 insurance replacements and Asurion has lost money most likely writing your policy.
Anyway, you have a right to ***** about them sending you a messed up refurb, and they have a responsibility to make it right. Good luck.
Sent from my LG G2x

I've only had 1 insurance replacement with a Behold back in the day and it looked brand new! So I think they shipped you the wrong phone!
....

I'd say get another replacement. They weren't lying when they told you about their QC procedure; your example is simply one that got overlooked. A mistake, an exception. Something that almost certainly won't happen again.

I had T-Mobile since voicestream and Asurion since it they got with T-Mobile and after loosing my phone and my wife hers years after I did I've never had that happen .....my question is y even put a battery in and chrage it if there was damage on the phone already I woukdbif just saw it packed it right up and called Asurion .......I even had them replace me my nexus one after I dropped it and broke it and I bought that from Google not from T-Mobile ........
Sent from my LG-P999 using XDA App

Refurbs usually run real well since they fixed the problems

Dsm all day! When it wants to run....
Call back and get the replacement, shouldn't take more than two days
Sent from my LG-P999 using XDA App

The cell phone trade game

I feel bad about opening up another thread and I apologize if this is the wrong board for this already, but you guys are without a doubt the most knowledgeable people on phones I've ever read/talked to so I need your advice...
My starting point: Samsung Exhibit 4G (mint condition)
My goal: MT4GS (found a seller willing to give me one for $230)
I'm about to pull the trigger on a phone swap for a MT4G. I also have to throw in $25. Is that a good deal? I feel like it is because then I can sell that MT4G for like $200 then just pay for the rest.

I was just looking in ebay and i saw a mytouch 4g slide for 170
Sent from my myTouch 4G Slide using Tapatalk 2 Beta-5

Every time I try to get one on Ebay, I feel like I'm getting bamboozled! I've bid on so many auctions in the past few days, to no success. I almost won one for 175, then the seller cancelled the entire thing.

monkor said:
Every time I try to get one on Ebay, I feel like I'm getting bamboozled! I've bid on so many auctions in the past few days, to no success. I almost won one for 175, then the seller cancelled the entire thing.
Click to expand...
Click to collapse
Tht sucks
Sent from my myTouch 4G Slide using Tapatalk 2 Beta-5

4g slide in good condition on craigslist is in the 275-300 range.
Scratch and dent beat up phones get 100-200 generally.
I've been trying to find a good silver one for a while now, and if I wanted something abused I could get one in a snap. Finding one that's actually been taken care of and will last me a while instead of crapping out immediately takes more $

Blue6IX said:
4g slide in good condition on craigslist is in the 275-300 range.
Scratch and dent beat up phones get 100-200 generally.
I've been trying to find a good silver one for a while now, and if I wanted something abused I could get one in a snap. Finding one that's actually been taken care of and will last me a while instead of crapping out immediately takes more $
Click to expand...
Click to collapse
Exactly. I'm picking one up for $150 tomorrow, hopefully in good enough condition. The guy is a military man so he says he takes care of his stuff, but we'll see. I'm a stickler for cosmetic issues, as I firmly believe it points to other potential hardware faults on the phone. If you drop it a lot, chances are it's not going to function up to snuff. I'm careful to the point where someone might consider it OCD, but whatever because I can sell my phones back as mint condition later on.

I also watch these on eBay. You really don't see many used ones that are cosmetically in great shape. That silver bezel, especially, seems to attract a lot of nicks.
FWIW, YMMV, ....

wjcarpenter said:
I also watch these on eBay. You really don't see many used ones that are cosmetically in great shape. That silver bezel, especially, seems to attract a lot of nicks.
FWIW, YMMV, ....
Click to expand...
Click to collapse
That silver bezel, and the phone in and of itself, seems to dent easier than playdough! Not the screen, mind you, but everything else. I actually found a really, really good deal on a mint condition LG G2x ($170). What would you say about getting that? I mean it doesn't have the keyboard, but it has a pretty large screen that may work. Not to mention an 8MP camera, 1Ghz dual-core processor. The downsides are less ppi and less ram, and obviously the keyboard. I don't know if I'd be taking a step back or not...

monkor said:
That silver bezel, and the phone in and of itself, seems to dent easier than playdough! Not the screen, mind you, but everything else. I actually found a really, really good deal on a mint condition LG G2x ($170). What would you say about getting that? I mean it doesn't have the keyboard, but it has a pretty large screen that may work. Not to mention an 8MP camera, 1Ghz dual-core processor. The downsides are less ppi and less ram, and obviously the keyboard. I don't know if I'd be taking a step back or not...
Click to expand...
Click to collapse
Not too mention that it seems everyone who owns one hates it... something to think about.

monkor said:
Every time I try to get one on Ebay, I feel like I'm getting bamboozled! I've bid on so many auctions in the past few days, to no success. I almost won one for 175, then the seller cancelled the entire thing.
Click to expand...
Click to collapse
Lol, I know what ya mean around november when I was trying to get my phone I won a brand new in box mt4gs for 275. Then AFTER I won and paid he canceled without my concent and I had my money in paypal limbo for 2 weeks. And he had the nerve to repost the item for 350.
Sent from my myTouch 4G Slide using Tapatalk

Someone stood me up for a mt4gs today, I found a 200 dollar sensation bnib from a cop who got a work phone, picked it up today. I surprisingly like it during the experimental phase...may not when need it for actual work
Sent from my HTC Sensation 4G using XDA

HELP! Dropped phone and screen is black

Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim

calaski8123 said:
Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim
Click to expand...
Click to collapse
Still could Odin it back to stock if the only thing that's broken is the screen no?... Just bring it in, most people wouldn't know what rooted means.

That's why you keep the insurance. Its usally worth it. And the "friction coefficient" makes it look damn sexy. But since you don't hsve insurance. You may as well t ake it a part if you know how to safley do so.
Sent from my SCH-I535 using xda premium

droidx2.3.3 said:
That's why you keep the insurance. Its usally worth it. And the "friction coefficient" makes it look damn sexy. But since you don't hsve insurance. You may as well t ake it a part if you know how to safley do so.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Having the phone look sexy and then putting it in a Ballistic case is like dating a super model and only ever seeing her in a Burka! I'd rather date Albert Einstein's sister at this point. Ugh.
I took it apart and there was nothing loose. I swear... @#$*&&#@*$#@&*$#@*$&#@$*#@!$&[email protected]#$*
Well I guess I gambled and lost. Although I have saved over $200 on insurance since I cancelled, I guess that savings is gone. I might be better off with a Jitterbug.
Jim

You can send it to Samsung for repair. They will make you pay for repairs but they shouldn't care if it's rooted since your paying for the fix. Should cost less than $200 I would think?
Sent from my SCH-I535 using xda premium

I'll try Samsung... but I hope there's nothing else wrong.

i dropped mine once when my father grabbed something out my hand i had my phone in, i was lucky enough to have only a small scratch across the screen and some minor damaging to the bezel
Ryno77 said:
You can send it to Samsung for repair. They will make you pay for repairs but they shouldn't care if it's rooted since your paying for the fix. Should cost less than $200 I would think?
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
if they have to replace the entire digitizer, it could cost well over 200 bucks since ordering just a digitizer and the glass, even through 3rd parties, still costs over 200 bucks, and that doesn't count their time to actually replace it
doesn't hurt to try though

That sucks. :-/ when you dropped it it must have hit at just the perfect angle to do that.
I don't have a case on mine but I'm super careful, I do worry about this happening though.
Sent from my SCH-I535 using xda app-developers app

Believe Samsung charges $178. They make the screen so no markup. I pay $6.99/month for insurance from Verizon. Sounds like you got yours from Best Buy.

prdog1 said:
Believe Samsung charges $178. They make the screen so no markup. I pay $6.99/month for insurance from Verizon. Sounds like you got yours from Best Buy.
Click to expand...
Click to collapse
Was just going to post and say the same thing, although I thought it was $168 or something.
Samsung won't give two ****s that you're rooted. Call them. Seriously. Best bet.
Obviously, I wouldn't volunteer the information on the phone. Just tell them what happened and ask how much. Boom.
Sent from my SCH-I535 using Tapatalk 2

Thats just pathetic, don't blame Samsung for your mistake. You're the one that dropped the GS3 and it's not Samsung fault.

Thanks for the helpful replies. I got it through Verizon but was told the insurance increased on the higher end smartphones. Maybe it had something to do with my wife having an iPhone and all the phones had to have the same level insurance? I don't know. I used to pay $6.99 with my Dinc and then when I went to the GNex and my wife got the iPhone they told us it was more. Moot point now... but I'll ask again once I get this sorted.
As for blaming Samsung... I don't recall doing that. I simply questioned why they thought it was a good idea to make it so slippery... I've never handled anything like it. I'm well aware I dropped it.
Quick question on ODIN... All the instructions I have found about using ODIN require me to use the screen on the phone. Is it possible to use it completely from the PC end?

Odin doesn't really require the phone screen being used. I mean, you need to be in download mode but all that requires is pressing volume (up or down, can't remember, I think it's up) home button and power. Then wait like 30 seconds and press volume up to indicate you want to enter download mode.
And if you got it into download mode, you'll know because Odin will tell you that it recognizes the phone.
In the development section there's a "how to root and more" guide. Section 6 tells all about how to Odin. You can do it without being able to see the screen.
Sent from my SCH-I535 using xda app-developers app

calaski8123 said:
Little pissed right now. Why on earth did Samsung think that giving the GS3 the friction coefficient of ice was a good idea? I've never handled anything that was this slippery. I just got the darn thing Friday and I ordered the Ballistic Maxx case for it last week but of course I dropped it before it arrived.
The phone still works, I can hear everything, its just the screen is black except for the menu and back buttons at the bottom. I took the back cover off and saw that none of the screws have that VOID sticker on them... can I take this apart to see if its just a loose connection?
The phone is rooted so I can't return it and I can't see anything to revert it back to stock.
I cancelled insurance last year after I got the GNex when the Verizon guy told me the price increased to $15/mo, I would still have to pay $150 to replace the phone and I would get a refurbished phone, not a new one. That's not insurance, that's a scam.
Any ideas? I swear I watched video after video of torture tests for this thing. Threw it, dropped it, froze it in a freezer. Not one problem. They put it in a friggin washing machine for crying out loud. I drop it first time and the thing is screwed... its not even a WEEK old.
Jim
Click to expand...
Click to collapse
I just did the same ****ing thing man... Dropped that sumbitch and the screen is black.
I did take it apart.. I had hoped just a connector had popped off or something but no, it was broke. Didn't crack the glass, just broke the LCD.
They're super simple to take apart.
See if you can request the old parts if you return it to Samsung. Might be nice having the outside glass panel as a backup. Or resell?
Sent from my SCH-I500 using Tapatalk 2

My insurance is $7/mo
I have a $100 deductible.
Maybe u had bad info
Sent from my SCH-I535 using xda app-developers app

Thanks for the info guys... I think I'll try Samsung see what they say. Oh and I checked with my local Verizon guy today he did say that the insurance was only $7 with the deductible. I don't know if the last guy was giving out bad info or maybe was trying to get me to sign up for some other insurance... who knows. I added the insurance back on it today.

I took the back off but I didn't see any loose connectors. I didn't venture any further to take the LCD apart. How do you know the LCD is cracked? Can you see it? My glass looks fine and the insides look OK... the screen is just black.

T-Mobile Asurion PHP One S Replacement

So I dropped my poor One S for the 300th time and the stalwart little fellow finally decide that enough was enough. The screen shattered.
As it turns out, and at no fault of my own(I would never willful sign up for an insurance plan), I fortuitously have PHP plan and am about to send it in. I was wondering if anyone had been through the process with the One S? Did you get a C2? Can I say: "mother-effer, don't you dare give me a C2 or I will knock on your mama's door and bring the hurt"? Are there any other facts I really should know before I call? Should I just pretend it was stolen and get a second unit because its 130 either way (the digitizer is shattered but still functions, plus I'm pretty handy with a screw driver and a soldering iron, I can still use it for parts or send it to a dev!).
As a bonus, I have a silver One S, I wanted a black one, but tmobs was not selling the black unit at the launch, now they are. Any clever things I can say to convince them to send me over a unit with some Micro Arc Oxidation love? How 'bout asking for an upgrade, the 8X is looking pretty fly right now.
Thanks a bunch cool kids.

blinksilver said:
So I dropped my poor One S for the 300th time and the stalwart little fellow finally decide that enough was enough. The screen shattered.
As it turns out, and at no fault of my own(I would never willful sign up for an insurance plan), I fortuitously have PHP plan and am about to send it in. I was wondering if anyone had been through the process with the One S? Did you get a C2? Can I say: "mother-effer, don't you dare give me a C2 or I will knock on your mama door and bring the hurt"? Are there any other facts I really should know before I call? Should I just pretend it was stolen and get a second unit because its 130 either way (the digitizer is shattered but still functions, plus I'm pretty handy with a screw driver and a soldering iron, I can still use it for parts or send it to a dev!).
As a bonus, I have a silver One S, I wanted a black one, but tmobs was not selling the black unit at the launch, now they are. Any clever things I can say to convince them to send me over a unit with some Micro Arc Oxidation love? How 'bout asking for an upgrade, the 8X is looking pretty fly right now.
Thanks a bunch cool kids.
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T-Mobile only carry the S4 version, not S3. So you dont gotta worry about that, but I called in last week to try and get a replacement so i can get a black One S instead of grey, and they said no... You could try again but they sounded like they were pretty strict about that kinda thing man.

Asurion won't upgrade an insurance plan. If the device isn't in stock they will replace with something they deem simular in specs. But I can promise they will not offer something bigger and better
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Spastic909 said:
Asurion won't upgrade an insurance plan. If the device isn't in stock they will replace with something they deem simular in specs. But I can promise they will not offer something bigger and better
Sent from my HTC VLE_U using xda app-developers app
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Actually your only half right, at least about the "bigger" part, but at least you sounded accurate.
3wks ago I got a one S as a replacement for a sensation, I'd say the one S is better.

When my g2 died (within its warranty cycle) the tried to give me one of those god aweful sidekick 4g..not on par.
Sent from my HTC VLE_U using xda app-developers app

I had an Amaze that stopped charging - I went through Assurion, and they offered me a One S, definitely a step up.
If you don't like the phone they offer you when you go through the process online, stop there. Keep checking back every few days until they have a properly comparable device. It took me a few days until the One S was offered, and then I jumped on it.

dgwphotography said:
I had an Amaze that stopped charging - I went through Assurion, and they offered me a One S, definitely a step up.
If you don't like the phone they offer you when you go through the process online, stop there. Keep checking back every few days until they have a properly comparable device. It took me a few days until the One S was offered, and then I jumped on it.
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This. I will give it a few goes, but I have sneaking suspicion that they probably have the One S in stock.