Hey guys,
When I started my desire this morning it was quite a shock
Because I had a black dot on the top right of my screen.
The dot is something like 2 mm, and when I press on the screen it becomes smaller. I don't think that I let my phone fall the past couple days.
How can I fix this ? Will it go away ? Htc warrenty ?
thanks
MB
Photo? ..
Also I'd recommend considering making a warranty claim, things like this can only get worse as opposed to better.
It looks like a sort of inkt blob under the screen. And there are no cracks on the screen what so ever ...
will take photos friday when I'm back home
michielbangels said:
It looks like a sort of inkt blob under the screen. And there are no cracks on the screen what so ever ...
will take photos friday when I'm back home
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Click to collapse
I think your LCD has a crack. Try claiming warranty...
Sent from the dark side, using xda premium.
Related
picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
Hi. Dropped my DS on a brick floor on the back and the front screen cracked the touch still work flawless. Should i send it back to htc? will they charge me? Btw it's rooted but i can unroot it if i need to P.S I don't want to change it myself so if that is the only option then i can live with the cracked screed Pic's are coming!
Edit :
pic's :
https://dl-web.dropbox.com/get/ds/trasig2.png?w=615190c8
https://dl-web.dropbox.com/get/ds/trasig.png?w=0a450213
http://dl.dropbox.com/u/22061263/ds/trasig.png
http://dl.dropbox.com/u/22061263/ds/trasig2.png
can you guys see them now?
ouch.......
Ye really sucks It's only 4 month's old. And there is 10 month's left on my subscriptions
Sent from my Desire S using XDA Premium App
i think htc will charge you for it as the warranty only covers hardware issues. They will probably charge a lot and it would be ideal if you replaced it yourself but if you can live with the cracked screen then congrats. A cracked screen would drive me crazy.
That being said, it's quite strange as i've dropped my desire s twice on concrete and it's left scratches all over the polished aluminium but the screen is still perfect. The only time i can see scratches is when a light is directly pointing at the screen, and these are still very small scratches.
Aye....
I dropped my phone too when I was buying a ticket, I feel very sad , Bug ,luckily, There's nothing about thd screen and phone.
If you consider to replace it yourself, feel free to look at some links in my thread:
http://forum.xda-developers.com/showthread.php?p=16832887
how hard did you drop it? cause the desire s screen is pretty hard to break unless you apply alot of force or it was drop from a great distance.
Ouch .. this would make me cry, I'm trying my best to keep this phone sleek and perfect as long as I can.
I tried to repair it but i got the screen to work but now the led is broke
http://dl.dropbox.com/u/22061263/ds/DSCF5473.JPG
need to buy a led now :/
So I Was Replacing My Invisible Shield And I Thought It Be Cool To Put A Hairdryer To The Screen... (That Way All The Humidity And Micro Bubbles Would Go Away) And When I Went To unlock The Phone.. It Lost Its Sesitivity... So I Turned It Off.... Tried Turning It On... And Smh.. It Shows "HTC" Then Goes From White To Black...And Has A Big ASS Screen Bleed Now.. Will Warrenty Cover THis?? Or Is Therte Away Around THis..........????
Helpppppppppppp!!
Check ebay for a new display kit.
what you mean exactly? Your display is broken or what? dont understand what you mead with your display has bleed on it
Prove with some photo please
Might need to replace the digitizer. Try finding out if its covered under the warranty. Don't tell them the truth, just tell them that you woke up after leaving it charged and that when you touch the phone it had restarted and that it was hot and that's what happens.
Hgaara said:
Might need to replace the digitizer. Try finding out if its covered under the warranty. Don't tell them the truth, just tell them that you woke up after leaving it charged and that when you touch the phone it had restarted and that it was hot and that's what happens.
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And we wonder why companies are getting harder and harder on folks who need to do legitimate exchanges. Be honest or just buy a digitizer. Dishonesty is what got this country where it is now!
Tatdude806 said:
And we wonder why companies are getting harder and harder on folks who need to do legitimate exchanges. Be honest or just buy a digitizer. Dishonesty is what got this country where it is now!
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Agreed. Warranties are for product defects....not owner gray matter defects
Could it be he needs to replace the lcd instead of the digitizer? He said the screen was bleeding.
Sent from my HTC Incredible S using xda premium
So what is the moral of the story? HAIR DRYERS + LCD SCREENS = ARE YOU FLIPPING CRAZY! Enough said and don't lie to them...
Slicktune said:
So I Was Replacing My Invisible Shield And I Thought It Be Cool To Put A Hairdryer To The Screen... (That Way All The Humidity And Micro Bubbles Would Go Away) And When I Went To unlock The Phone.. It Lost Its Sesitivity... So I Turned It Off.... Tried Turning It On... And Smh.. It Shows "HTC" Then Goes From White To Black...And Has A Big ASS Screen Bleed Now.. Will Warrenty Cover THis?? Or Is Therte Away Around THis..........????
Helpppppppppppp!!
Click to expand...
Click to collapse
Yeah that was real stupid
okay although this is a very saddening event that occurred to you, it is very funny to me. do you mind posting a pic?
Hgaara said:
Might need to replace the digitizer. Try finding out if its covered under the warranty. Don't tell them the truth, just tell them that you woke up after leaving it charged and that when you touch the phone it had restarted and that it was hot and that's what happens.
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Click to collapse
Can't say I disagree with this but I recommend telling the truth... and that truth is:
1. He turned it on.
2. It doesn't work.
3. Warranty replacement please.
(Im Going To Post Some pics A Lil Later im @ Work) Well Today Is Day 2 And The Phone Shows An Image But Very Very Dim... Idk If I Messed Up The Sensor... Did I Mention I Put The Hair dryer On High?... Ive Just Seen How The Guys At the Mall That Put The Zagg Protectors they Use Hair Dryers And It Works Fine.. But Yea Its Kinda Dim... i Can Barely See, And For Those Who Have Sensation.. (Im Assuming Everyone.)...Theres 2 White Stickers behind The Phone (the Ones That If You Wet It, It Gets Red) Theres One At The Bottom Right Corner.. And I Think While I Was Putting The Screen Protector I Wet It... Cuz Its Red... Do u Think It'll Mess Up the Warrenty?
Seriously, why on EARTH did you put a hair dryer to your phone... No offence, but it's your own fault. This is why it's so hard to get legit replacements and why insurance costs a fortune.
This is why we can't have nice things!
I've changed many screens and digitisers, I'ts common ground to use a hairdryer to heat the screen to warm up the glue before you pull it apart! Honestly you must have been heating it for a good 10-15 minutes man,Next time do it in 1 min spurts.
rumball said:
agreed. Warranties are for product defects....not owner gray matter defects
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+1
loooool
Is there a reason why you have to capitalize every single word? It makes your posts hard to read.
Getting the stickers wet is very bad, honestly I think that your chances of getting it RMA'd are pretty slim. You can try replacing the screen if you're handy with that kind of stuff but a new lcd won't be cheap.
Slicktune said:
(Im Going To Post Some pics A Lil Later im @ Work) Well Today Is Day 2 And The Phone Shows An Image But Very Very Dim... Idk If I Messed Up The Sensor... Did I Mention I Put The Hair dryer On High?... Ive Just Seen How The Guys At the Mall That Put The Zagg Protectors they Use Hair Dryers And It Works Fine.. But Yea Its Kinda Dim... i Can Barely See, And For Those Who Have Sensation.. (Im Assuming Everyone.)...Theres 2 White Stickers behind The Phone (the Ones That If You Wet It, It Gets Red) Theres One At The Bottom Right Corner.. And I Think While I Was Putting The Screen Protector I Wet It... Cuz Its Red... Do u Think It'll Mess Up the Warrenty?
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Click to collapse
Yea if u leave the sticker red they wont replace it. And there are ways to change it back to white, I'm not going to tell u how but if u want to know look it up, reason I'm not telling is cuz how do I no u didn't drop it in water. And about the screen y n the hell would u have it on high? U do no that hairdriers get hot right, and heat can F**k things up right. O n next time heat the screen protector up first (and not while on the phone) then apply it to the screen, and rub the air bubbles out.
Sent from my HTC Sensation Z710e using XDA Premium App
Wow epic fail bro
you could try telling the service center that it worked fine for a week but then the screen started bleeding.
mythe said:
Is there a reason why you have to capitalize every single word? It makes your posts hard to read.
Getting the stickers wet is very bad, honestly I think that your chances of getting it RMA'd are pretty slim. You can try replacing the screen if you're handy with that kind of stuff but a new lcd won't be cheap.
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What If i Pull the Sticker off..? Its Only Like A Dot Big
ok guys im back with a g2x.. had a nexus s there for awhile. anyways i trade my nexus s for the g2x in perfect shape but i noticed under the screen has 1 spec of dust and what looks like to be a few fingerprints or something. not sure what it is but i dont think this phone has been taken apart. is there away i can find out? the good thing is that this phone doesnt really have any screen bleeding which is awesome. the guy said he had this phone for 4 month and he was an older guy that didnt seem like he knew a lot about phones. lol i will post pics and u can kinda see what im talking about.
looks like a replaced lcd display, not sure about that
le66450146 said:
looks like a replaced lcd display, not sure about that
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Click to collapse
well i was gonna have tmobile replace it but i dont know if it has ever been taken apart. the good thing is the phone has no screen bleeding lol
Are those scratches?!
No screen bleeding sounds like a custom job. If you get another one, it'll have it.... some worse then others. I've swapped a few and screen bleed has all varied. My original was the best but the GB updater killed it. The second replacement I sent back because the bleed was so bad. The third was a little worse then my original, but by then I had 2 tiny scratches... so it was a good trade off.
Dust and a fingerprint would have me swapping it out.
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
Looks like scratches.
yeah it has a few good scratches going down the middle of the screen and u only see it when the screen is white. looks pretty bad thought and there are a lot of scratches underneath the screen. then in two corners it looks like a smug of a finger print and there is one piece of dust that stands out when the screen is white (like for a text message) it drives me nuts. tmobile said they will replace it but i dont want them charging me money if they find out the phone has been opened up to replace the screen. i never did it but whoever did failed so bad it wasnt even funny. i didnt noticed any of it until i was in a dark room. in the sun light i dont notice anything.
FatalityBoyZahy said:
Are those scratches?!
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Click to collapse
yeah they are. most are underneath the screen too which made me think the lcd screen has been replaced.
A factory phone would never have dust or fingerprints under the screen. The phone had to at the least have been taken apart and then carelessly handled before being put back together. When I tear down phones for repair I am extra careful about blowing out all dust and cleaning the inside of the screen (and try to never touch it).
jboxer said:
A factory phone would never have dust or fingerprints under the screen. The phone had to at the least have been taken apart and then carelessly handled before being put back together. When I tear down phones for repair I am extra careful about blowing out all dust and cleaning the inside of the screen (and try to never touch it).
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damn i wish u would have fixed whatever was wrong with this phones lcd. cause whoever did it sucked ass seriously lol. the dude failed to tell me it was taken apart. he said he has it for, 4 months and had no issues with it. which i havent had any reboots or screen bleeding but the dust and smug is driving me nuts lol. unless its a refurbished g2x but i doubt they would have done a ****y job like that. but how do u even fix the screen bleeding?
s10shane said:
damn i wish u would have fixed whatever was wrong with this phones lcd. cause whoever did it sucked ass seriously lol. the dude failed to tell me it was taken apart. he said he has it for, 4 months and had no issues with it. which i havent had any reboots or screen bleeding but the dust and smug is driving me nuts lol. unless its a refurbished g2x but i doubt they would have done a ****y job like that. but how do u even fix the screen bleeding?
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Screen bleed cannot be fixed. It is an inherent design flaw of iPS displays. Some have it worse than others, but they all have it to some extent.
The only way to fix the smudges, etc. is to get a new digitizer and do a clean job of replacing the top part of the phone that the digitizer is attached to.
Specs of dust under the screen unfortunately seem to be an LG issue anyway, doesn't necessarily say the digitizer/glass has been replaced.
I bought my G2X brand new from T-Mobile, opened the box myself. And there's a piece of dust under the "back" touch button, at the top of the arrow. Bugs me now and then, but at least it's not on the main screen.
Alright guys. Here's the deal. This is my fourth warranty replacement for a faulty flexing screen. So, I'd like you guys to do a little test for me and see if it really IS the phone that's broken, or if that happens on all phones.
Please, if you could, do some medium-hard pressing in the middle of the screen (Not too hard, as you'll break it), and around the middle of the screen. Also, if you could, try the edges and see how easy it is to cause rippling along the edges (Mine takes fairly light pressure to get rippling). I'm noticing that there are BIG ripples in the center of the screen with some medium pressure. Is this normal? if this shouldn't be happening, I'm gonna freak out on AT&T.
Thanks guys!
Nothing on mine no matter how hard I press
Sent from my HTC One XL
I have the same problem as well I have a defender otterbox case, and when I press on the right side moderately easy it flexes, I see 1 line against white background I am the middle of the screen. The if I press a tad bit harder on the right side I get 2 ripple lines. I do not get it when I press in the middle or on the left side. Screen flex is an issue with the one x. Do some searching and you will see.. I might send mine in to square trade as mine is not going away..anyone think I will get refunded by square trade for screen flex flaw.?
Can't reproduce this through normal usage on mine, nor see a reason where this would be an issue for me.
WR
Sent by WR's O/C'd One-XL on CR-V
WhatTheAndroid? said:
I have the same problem as well I have a defender otterbox case, and when I press on the right side moderately easy it flexes, I see 1 line against white background I am the middle of the screen. The if I press a tad bit harder on the right side I get 2 ripple lines. I do not get it when I press in the middle or on the left side. Screen flex is an issue with the one x. Do some searching and you will see.. I might send mine in to square trade as mine is not going away..anyone think I will get refunded by square trade for screen flex flaw.?
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Click to collapse
Mine used to do this on the top right of the screen.. it went away but was replaced with a body that creeks. I also have an otter box defender
Sent from my One X using xda app-developers app
Case issue more so then phone?
Yeah ok, could see that.
WR
Sent by WR's O/C'd One-XL on CR-V
It's the case.reviewers have mentioned that the otterbox cases might be pushing too hard on the screen as it proturdes out...
Better off with tpu cases like.. cruzaline?
There are non branded ones for like 2 bucks on eBay. Protects camera and screen well enough.
Used that on my desire HD for almost 2 years.Not one visible scratch...
Have dropped my one x like 6 times now, and I dolt have to worry much. The phone is protected in all areas. Unless I drop it on really unbalanced grouns flat on it's screen.
But then again, the one x screen can also work as a hammer, if youve ever seen that vid.
Sent from my HTC One X using xda app-developers app
Are you referring to display distortion? If so, i have not had that. If you are talking about how firm the screen is glued to the shell, then I do have a mild defect on the form and fit but I haven't deemed it for replacement yet.