[Q] HTC Surround Stuck at white screen - Windows Phone 7 Q&A, Help & Troubleshooting

Well my HTC surround is stuck on the white HTC boot screen and will not go past. I've tried hard resetting it as well as swapped the memory card 3 times all broken after inserting them. Anything I can do to fix this?!

this method for replacing the card
http://www.youtube.com/watch?v=6BiZzfdWDR4
If so, the phone needs hard resetted after inserting the new memory as the memory becomes part of the phone and it needs to format it.
Or do you mean sim card?
I only ever had an issue once with my surround not booting and getting stuch at same screen. Ended up the sim card wasn't getting good contact with phone. Took out the sim, wiped it off, put it back and it worked. Also if there is a sim card issue, i think Att will swap it for you.

have you tried to reflash the stock rom?

I have this problem too
Anybody help me????

if you hold volume down while turning on the device do you get the multi colored screen can you post the results here please?

Related

Tmobile hard reset doesn't work

my phone froze on me the other day and i quickly did a soft reset. after that it wouldn't go past the tmobile white screen on startup. i tried a hard reset twice already. i took out the sd memory and the sim card. nothing seems to be working. if anyone has a had a similar problem please help! i absolutely adore this phone and need it working again.

Sensation not starting, no LEDs coming

My HTC Sensation z710e switched off automatically, while it was in my pocket. Its not booting now.
I have tried charging for more than half an hour. The orange LED (for charging) is also not coming. Nothing comes up on screen too, not even a vibration.
I have tried holding the volume down button and power button also, nothing happens.
I have tried taking out the sim and sd card, then also nothing comes up.
Its not even rooted.
--
I got the ICS and sense 3.6 update a few days back, after that my phone switched off and start back automatically a few times.
take it back to HTC ...faulty device ...and you are stock ..so nothing to worry about
Thanks but..
ganeshp said:
take it back to HTC ...faulty device ...and you are stock ..so nothing to worry about
Click to expand...
Click to collapse
Thanks fr the fast reply. But 'faulty device'? I used it for over a year now. 1 year and 16 days to be precise [I calculated it to knw abt the warranty]
himanshumehani said:
Thanks fr the fast reply. But 'faulty device'? I used it for over a year now. 1 year and 16 days to be precise [I calculated it to knw abt the warranty]
Click to expand...
Click to collapse
ohh i mean .the emmc is corrupted now after the ics update ..nothing can be done ..unless HTC replaces it afaik
himanshumehani said:
My HTC Sensation z710e switched off automatically, while it was in my pocket. Its not booting now.
I have tried charging for more than half an hour. The orange LED (for charging) is also not coming. Nothing comes up on screen too, not even a vibration.
I have tried holding the volume down button and power button also, nothing happens.
I have tried taking out the sim and sd card, then also nothing comes up.
Its not even rooted.
--
I got the ICS and sense 3.6 update a few days back, after that my phone switched off and start back automatically a few times.
Click to expand...
Click to collapse
Same thing happened to me.
Lasted a few days but was rebooting by itself while using it. Eventually it wouldn't even start up. Its in for repair but I expect it will be replaced.
Same symptoms, SD card is the problem.
Hi,
My phone (HTC Sensation / ARHD Rom) didn't charge or boot either / no LEDs light while in the charger.
After removing the SD card (32Gb, used for a year) and SIM, the phone charged and booted up.
Placing the two back inside made it unable to boot up again.
Placing a new SD card 8Gb and the original SIM back solved the problem.
So the SD card is the problem. I tried it again and it really is.
But I don't understand how this can be? How can an SD card block a phone's charging / booting abilities? Anyone a clue?
Thanks,
Johan
johan_b said:
Hi,
My phone (HTC Sensation / ARHD Rom) didn't charge or boot either / no LEDs light while in the charger.
After removing the SD card (32Gb, used for a year) and SIM, the phone charged and booted up.
Placing the two back inside made it unable to boot up again.
Placing a new SD card 8Gb and the original SIM back solved the problem.
So the SD card is the problem. I tried it again and it really is.
But I don't understand how this can be? How can an SD card block a phone's charging / booting abilities? Anyone a clue?
Thanks,
Johan
Click to expand...
Click to collapse
backup everything from sdcard to pc
format it and put it again
see if it boots

Phone does not detect sim card

Hello all!
At first I wanted to apologize for my English, I will try to write everything clearly.
Recently I replaced display with digitizer on my sensation, I installed 3.1.1 ROM ViperS. Phone worked well for several days. Today, in the middle of the day I noticed that the phone does not detect the SIM card. Strange in all this is that when I reset my phone the SIM card works for a while and then back to "disconnect". I tried to upload the rom again (ViperS 3.1.1) and nothing has changed, I tried also with another rom (Revolution HD with firmware 7.3) and still the same. Other sim cards do not change. Any ideas what is this?
EDIT: The sim card slot gets warm when it is still working i think that. I think this is not normal. When wait a few minutes I can turn on airplane mode and then turn off after that procedure phone detect sim card for a while.

[Q] How can I fix camera and sim card problems with HTC M8 Verizon

I dropped my Htc One M8 by accident, it wasnt a big fall (actually, it was too simple ), but still the phone screen wont stop blinkin, it does not recognize the sim card and the camera is not working.
The screen is like crazy, blinking and with a bunch of colors and black out as well.
I tested removing the sim card and the micro SD, but still no luck.
The only way I can stop the screen from blinking is turning the airplane mode on. Which is very strange. I don't know what is that the airplane mode is turning off that is keeping the screen from blinking and bringing it back to normal.
I updated the phone to lolipop, but that didn't solved the issue. I also did a repair provided by verizon with the same results.
The only thing I havent tried is a factory reset, but I wanted to see if there are any other options before I proceed.
The phone is not rooted, by the way.
I would like to hear your suggestions, thanks.

Weird problem old nexus 5 random reboot sometime

Hello
It maybe same several problems in forums but i already read all these. In my case, i already factory to lower stable version but nothing changes. Problem maybe come from hardware, i don't think it come from button power. I find out when i put my sim card in phone, it sometime or frequency reboot even i don't touch power button. So far i remove sim card seem problem not appear anymore. Is Is it problem come from sim tray right?
Anyone have same problem like me?
Nope, Problem still there nothing changes. Even remove sim card. Still keep rebooting...

Categories

Resources