Tmobile hard reset doesn't work - General Questions and Answers

my phone froze on me the other day and i quickly did a soft reset. after that it wouldn't go past the tmobile white screen on startup. i tried a hard reset twice already. i took out the sd memory and the sim card. nothing seems to be working. if anyone has a had a similar problem please help! i absolutely adore this phone and need it working again.

Related

Sprint Mogul Restarting Problem

Today my ppc-6800 started shutting off!
1. I already tried taking the battery out and then putting it back in.
2. I have already done a hard reset.
3. I have already tried pushing the gold connectors up.
Nothing helps! please help me.

Having SERIOUS Issues

Last night, while I was reading a text message, my phone rebooted itself. When it came back on, it told me that my memory card was invalid and that I would need to reformat my phone. It gave me two options: Emergency Call and Reboot. I pressed Reboot, and it turned back on normally.
Everything was fine until it rebooted itself yet again. This time, when it came back, none of my apps/games/anything work. The phone is on, but I can't do anything with it. The only apps that open are 3rd party apps that I sideloaded.
I tried connecting to Zune to roll back to a restore point, but all I get is connection errors. I even tried going into my Settings>about>reset your phone. This told me it would reset my phone back to factory settings. After doing this and having it reboot, my phone is still the same. All the apps are still there and not working, and even my custom theme is still there.
Someone please help me.
AT&T Samsung Focus
I just did the hard reset by holding Power+Camera+Volume. It seems to have worked.
Any idea what could have caused this? I mean yeah I did a lot of registry tweaks, probably making it somewhat unstable, but this isn't cool...now I have to re-unlock it, re-force NoDo to install, etc...
EDIT: Well, the factory reset is still...resetting. It's just sitting on the Samsung splash screen not doing anything. I'll report back if it never leaves this screen.
im guessing you are usig a samsung focus? if you are you would have better luck posting is the focus forum but it sounds like you are using or you used an incompatible sd card with it.
check this thread out http://forum.xda-developers.com/showthread.php?t=834144
and im personally using a samsung 16gig sd card bought from ebay seller nikolai1778(or something like that) since december and i havent had any issue so that card is certified. hope that helps
Yes, I am using a Focus, but I have had this card in my device for months and months. It has never given me any issues.
I took the card out, factory reset it again, and it is giving me the same "Storage card not working" message. The card isn't even in my phone anymore.
rmcgraw said:
Yes, I am using a Focus, but I have had this card in my device for months and months. It has never given me any issues.
Click to expand...
Click to collapse
what size is the sdcard? you probably just now recently used up all the space on the card and thats when you started getting the random reboot and data loss. read the thread i pointed out to you a lot of the issues you are having are documented there and the only known fix is to get a certified sd card or take out that sd card and hard reset the phone.
Again, I took the card out, hard reset it, and it's just stuck on the Samsung screen.
It's an 8 GB Sandisk Class 4
rmcgraw said:
Again, I took the card out, hard reset it, and it's just stuck on the Samsung screen.
It's an 8 GB Sandisk Class 4
Click to expand...
Click to collapse
im out of ideas here, thats the 1st time i have heard of that hopefully someone else can help u out. you can try calling or taking your phone to at&t
Yeah, I still have my warranty (I think?). I left it sitting on the Samsung boot screen for about half an hour and it wouldn't budge. Seems to be bricked, although if I just try to turn the phone on normally, it shows the storage card error (without the storage card present). It gets stuck while reformatting.
if you can go to settings/about/reset your phone do it whitout your sd and again with your sd card
Sent from my WP7 Trophy
I don't think that is the problem. From what rmcgraw has described, it sounds like the phone is bricked, with or without the card installed. I don't think this is something that is a user-serviceable problem. My guess is that the phone needs to be replaced.
Yeah, I can't even get into the phone to go to the settings. As I had said, I tried hard resetting from the settings menu twice, to no avail. I have no idea why this happened, it was completely out of the blue. Hadn't changed any registry values that day or installed any new apps. At the time it happened, I had my phone plugged into my PC to charge and I was reading a text message.
I'm leaving for the AT&T store right now, I'll let you know how it goes.
Well, after about an hour of standing in the AT&T store on the phone with the warranty department (they couldn't even do anything in the store to help me), they told me they had no idea what was wrong and that they'd send me a replacement. I have to send my original phone back to them obviously, and if they determine that it's my fault, I have to pay $410. Oh yeah, and I have to wait a week for my phone.
I am having the same problem with my surround. Got my first one warrantied out because it was bricked at the HTC splash screen after getting the memory card error. Now my second surround is giving the error every couple of days and has needed a hard reset for the same reason you mentioned. I haven't done anything to my phone. No jailbreaking or whatever. And both have the original sd cards.
Sent from my T8788 using XDA Windows Phone 7 App
Maybe your computer over volted in some way and the memory card ( not the removable one, the internal one) got damaged. I know that when I plug my Samsung focus into an Apple usbwall adapter that the touchscreen doesn't work (capacitive buttons do tho?) and it may reboot its self. I assume this happens because the Apple charger releases an incorrect voltage to the phone- ie; more or less than the phone needs and it causes the device to stop working properly. Never had any lasting effects on my phone, but I just can't use an Apple USB adapter
Sent from my mailbox
UPDATE
Received my new Focus on Monday. Everything was fine until a couple of days ago. Just so you know, I did NOT re-install my 8 GB Sandisk Class 4 microSD, and I did NOT unlock my new device. Everything is stock on it, except for the apps I've installed.
Now back to the issues: It started crashing randomly a couple of days ago. It would do it when I plugged my phone in, as I entered apps, and sometimes just completely out of the blue. Yesterday, I got the "Storage card isn't working" error, even though a storage card has NEVER been in this device. That error actually froze, the phone re-booted itself, and has been working normally since. This is how the my other Focus was acting before it bricked.
So, my question: Is it the battery or my SIM card (those were taken from the other device)?
rmcgraw said:
UPDATE
Received my new Focus on Monday. Everything was fine until a couple of days ago. Just so you know, I did NOT re-install my 8 GB Sandisk Class 4 microSD, and I did NOT unlock my new device. Everything is stock on it, except for the apps I've installed.
Now back to the issues: It started crashing randomly a couple of days ago. It would do it when I plugged my phone in, as I entered apps, and sometimes just completely out of the blue. Yesterday, I got the "Storage card isn't working" error, even though a storage card has NEVER been in this device. That error actually froze, the phone re-booted itself, and has been working normally since. This is how the my other Focus was acting before it bricked.
So, my question: Is it the battery or my SIM card (those were taken from the other device)?
Click to expand...
Click to collapse
If i had to guess is the battery .....
This may be completely unrelated, but I found it interesting...
I had installed the "Drive On" GPS app on my old device. I didn't like it so I never used it. I had made a list of all of my installed apps right before my phone bricked to reference for when I got a new one. When I got my new Focus, I did not install Drive On.
After I started having problems with my new device, I noticed that Drive On had appeared in my app list without me installing it. However, it wouldn't open. I uninstalled it and my phone hasn't crashed since. I haven't gotten the storage card error since then, either. In fact, my phone has been running flawlessly and maybe even better than before.
I could be crazy, but Drive On seemed to be a rogue, phone bricking app that I will never install again.
Phone was acting up again last night.
5-7 crashes/reboots, and I got the "Storage card not working" message again.
It's strange how these problems seems to come in waves. The phone will work perfectly for days straight, then will go crazy and have tons of reboots and errors within half an hour, and then will go back to working perfectly fine for a while.
I want this to stop.
Ugh, it just restarted itself and is now showing the "Let's get started" screen, as if it formatted itself. I took the battery out and I'll try to boot it back up in a few...
Why am I having such bad luck with these phones?
EDIT: Yep, the memory is completely wiped and everything is back to stock. All I did was plug my phone in because the battery was about to die. Every single one of these problems has occurred while the battery was extremely low and the icon would stay at the top of the screen reminding me to charge it. As soon as I plug it in while on low battery, the problems begin.
rmcgraw said:
This may be completely unrelated, but I found it interesting...
I had installed the "Drive On" GPS app on my old device. I didn't like it so I never used it. I had made a list of all of my installed apps right before my phone bricked to reference for when I got a new one. When I got my new Focus, I did not install Drive On.
After I started having problems with my new device, I noticed that Drive On had appeared in my app list without me installing it. However, it wouldn't open. I uninstalled it and my phone hasn't crashed since. I haven't gotten the storage card error since then, either. In fact, my phone has been running flawlessly and maybe even better than before.
I could be crazy, but Drive On seemed to be a rogue, phone bricking app that I will never install again.
Click to expand...
Click to collapse
A day after re-formatting itself, my phone suddenly fully re-installed (by itself) Drive On again. It opens and runs. I uninstalled it again. It is the only app that keeps reappearing after I have issues with my phone.

[Q] HTC Surround Stuck at white screen

Well my HTC surround is stuck on the white HTC boot screen and will not go past. I've tried hard resetting it as well as swapped the memory card 3 times all broken after inserting them. Anything I can do to fix this?!
this method for replacing the card
http://www.youtube.com/watch?v=6BiZzfdWDR4
If so, the phone needs hard resetted after inserting the new memory as the memory becomes part of the phone and it needs to format it.
Or do you mean sim card?
I only ever had an issue once with my surround not booting and getting stuch at same screen. Ended up the sim card wasn't getting good contact with phone. Took out the sim, wiped it off, put it back and it worked. Also if there is a sim card issue, i think Att will swap it for you.
have you tried to reflash the stock rom?
I have this problem too
Anybody help me????
if you hold volume down while turning on the device do you get the multi colored screen can you post the results here please?

Samsung Galaxy S2 Recovery mode/reboot loop issues

Hi
I have a problem with my Galaxy S2 where it's in a constant reboot loop and the only way to stop it is by taking the battery out.
I'm sure that if I do a factory reset it'll go back to normal.
The problem is, I can't back anything up because as soon as the phone boots up it restarts.
Is there ANY other way to back up my photos and videos etc?
I have NOT rooted the phone
Cannot find any solutions online
I'm currently having this problem too. A couple of days ago it kept rebooting in a loop. I took the battery out and left it for a while, then let it charge. It seemed okay afterwards. Now today it keeps rebooting, and the past couple of days it has refused to charge the battery because apparently the battery was "too hot or too cold" (don't quote me on that) so I'm very confused. Just now though the battery was about half-charged and it still went into the reboot loop.
Something else you should know is that like the OP it has the stock OS on. It isn't rooted or modified. I don't want to factory reset it because I have spent so much time customising it (with apps) and it would be a pain in the ass if the problem still existed afterwards. One thing I must ask the OP is, did you recently get a 64GB MicroSDXC card for your S2? I ask this because I did a couple of weeks ago and it's been working fantastically and was said to work fine with the S2, but I'd like to explore any possible reason this reboot loop is happening.
Thanks.
Edit: To confirm I deleted the cache and this didn't help. I don't want to hard reset...
I've just done a factory reset - I hadn't realised that it only affects my apps and not my files.
The phone is ok now.

black screen, no solution works. help !

Hey guys
Recently bought a used A71 for my son. I picked it up after a fresh reset by the person who sold it to me and the screen was working. For no reason, my wife restarted it during the set up process and boom, black screen and nothing.
Tried the forced reset method.
Tried the charge + forced reset method.
No sim card
no sdcard
Phone is charging since an hour and still nothing as if it's dead or locked in for no reason. LIke I said, the phone was lit and working fine before the restart.
Any solution you might think of before I have it checked by a shop ?
thanks !
Cabanon said:
Hey guys
Recently bought a used A71 for my son. I picked it up after a fresh reset by the person who sold it to me and the screen was working. For no reason, my wife restarted it during the set up process and boom, black screen and nothing.
Tried the forced reset method.
Tried the charge + forced reset method.
No sim card
no sdcard
Phone is charging since an hour and still nothing as if it's dead or locked in for no reason. LIke I said, the phone was lit and working fine before the restart.
Any solution you might think of before I have it checked by a shop ?
thanks !
Click to expand...
Click to collapse
Does any recovery buttons work?
Power + vol up
Power + vol down
Etc
Hi, no as stated above.
What is it recognized as when plugged into a computer?

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