Sensation not starting, no LEDs coming - HTC Sensation

My HTC Sensation z710e switched off automatically, while it was in my pocket. Its not booting now.
I have tried charging for more than half an hour. The orange LED (for charging) is also not coming. Nothing comes up on screen too, not even a vibration.
I have tried holding the volume down button and power button also, nothing happens.
I have tried taking out the sim and sd card, then also nothing comes up.
Its not even rooted.
--
I got the ICS and sense 3.6 update a few days back, after that my phone switched off and start back automatically a few times.

take it back to HTC ...faulty device ...and you are stock ..so nothing to worry about

Thanks but..
ganeshp said:
take it back to HTC ...faulty device ...and you are stock ..so nothing to worry about
Click to expand...
Click to collapse
Thanks fr the fast reply. But 'faulty device'? I used it for over a year now. 1 year and 16 days to be precise [I calculated it to knw abt the warranty]

himanshumehani said:
Thanks fr the fast reply. But 'faulty device'? I used it for over a year now. 1 year and 16 days to be precise [I calculated it to knw abt the warranty]
Click to expand...
Click to collapse
ohh i mean .the emmc is corrupted now after the ics update ..nothing can be done ..unless HTC replaces it afaik

himanshumehani said:
My HTC Sensation z710e switched off automatically, while it was in my pocket. Its not booting now.
I have tried charging for more than half an hour. The orange LED (for charging) is also not coming. Nothing comes up on screen too, not even a vibration.
I have tried holding the volume down button and power button also, nothing happens.
I have tried taking out the sim and sd card, then also nothing comes up.
Its not even rooted.
--
I got the ICS and sense 3.6 update a few days back, after that my phone switched off and start back automatically a few times.
Click to expand...
Click to collapse
Same thing happened to me.
Lasted a few days but was rebooting by itself while using it. Eventually it wouldn't even start up. Its in for repair but I expect it will be replaced.

Same symptoms, SD card is the problem.
Hi,
My phone (HTC Sensation / ARHD Rom) didn't charge or boot either / no LEDs light while in the charger.
After removing the SD card (32Gb, used for a year) and SIM, the phone charged and booted up.
Placing the two back inside made it unable to boot up again.
Placing a new SD card 8Gb and the original SIM back solved the problem.
So the SD card is the problem. I tried it again and it really is.
But I don't understand how this can be? How can an SD card block a phone's charging / booting abilities? Anyone a clue?
Thanks,
Johan

johan_b said:
Hi,
My phone (HTC Sensation / ARHD Rom) didn't charge or boot either / no LEDs light while in the charger.
After removing the SD card (32Gb, used for a year) and SIM, the phone charged and booted up.
Placing the two back inside made it unable to boot up again.
Placing a new SD card 8Gb and the original SIM back solved the problem.
So the SD card is the problem. I tried it again and it really is.
But I don't understand how this can be? How can an SD card block a phone's charging / booting abilities? Anyone a clue?
Thanks,
Johan
Click to expand...
Click to collapse
backup everything from sdcard to pc
format it and put it again
see if it boots

Related

Continuous reboot boot loop cycle resets by itself automatically reset

I had this issue of the boot loop and was pouring over dozens of threads. THe phone would reset itself after the inital splash screen loaded. flashing stock rom didn't work, nor did flashing the radio or flashing from sd card. I bought a secondary charger and also another battery, but those did not solve anything. There were no bent contacts on the battery. What finally worked was this:
I plugged the phone into the wall outlet, and let it just continuously reset itself overnight. In the morning when I looked, the phone was on the windows welcome screen.
I have not seen this solution posted anywhere so I wanted to put one more option out there on the table for anyone else experiencing a similar issue.
That is real weird...
try a task 29
Hi,
Had the same problem today.
I have tried HARD-RESET, flash STOCK ROM from the SD, none helped.
Then I saw that one of the phone battery pins is in a strange position.
I have fixed it, put back the battery - and WALLA !!
Hope it will assist
I am having the same continuous rebooting problem now after loading Task29.
I managed to load a new ROM on the device but it still continuously reboots.
I have checked the pins on the battery - they are fine.
Hey Quazimoto,
Please check the pins on the HS which the battery will touch,
on my Raphael, one of the pins (of the handset itself) was bended to the side, when I have fix it, so it again touched the battery, all went good.
Cheers!
strange
well remove ur memorycard, flash a new rom or original rom.. dun put ur SD card back give it a try.. cuz sumtimes strange things do happens cuz of memory card
So its just happened to me and what started it was to allow the battery to go low .. very low dead. before shutting down andriod and entering the reboot cycle to enter back into windows.
Charging on a USB PC connection continued the reboot cycling.
Charging on the mains socket stopped the cycling ... and once charged sufficiently (4omins) it now boots ok.
I won't let it run so low from now on.
Justin
Hi,
I just bought one of these off eBay (need that hardware 5 row keyboard). Switched it on and was merrily configuring wireless when it shut off. Yep - I should have plugged it into the mains before doing anything. But I didn't.
Now it sits there with the red light on (when plugged into the mains) but nothing happens. Yesterday it was looping; it would get to the Vodafone splash screen then shut off, give a little vibrate then do it again a couple of minutes later. I left it overnight and now it's just sat with the red light and ain't doing anything much.
Have tried hard reset several times (one time it got to the tri-colour screen with ROM info etc but I've not got back to that screen since!). To my knowledge it is stock Windows Mobile 6.1 Vodafone (UK). Is a RHOD100. Have done many searches on this forum and the Internet at large. In the absence of any other suggestions I think I'll try a new battery.
Any help very much appreciated!
Cheers,
Geoff
Hi ,
I had the same problem of Reset cycles after the battery in my Touch Pro2 was totally discharged.
The solution that worked for me was to take out the micro SD card and charge the TP2 through the main socket - this stopped the reset cycles.I left the battery to be charged overnight and in the morning I just had to plug out the device from the charger and perform Soft reset.
The TP2 was back to life without loss of data.
Yoel
galaxy mini(rooted) rebooting please help
yoelb69 said:
Hi ,
I have the same problem of Reset cycles with my galaxy mini.
there is no problem with battery. can someone help..
Click to expand...
Click to collapse
sagar1632 said:
yoelb69 said:
Hi ,
I have the same problem of Reset cycles with my galaxy mini.
there is no problem with battery. can someone help..
Click to expand...
Click to collapse
This is the Touch Pro2 CDMA forum. This is a totally different device than what you have. You might try a Galaxy forum.
Click to expand...
Click to collapse
Solution
Hi,
The problem is caused by the phone booting while the phone is just on charge. The phone charge circuit shuts off in the first splash screen. The battery still has minimal charge so discharges fully, the phone shuts off and we start all over again.
So, repeatedly plugging in the charger and unplugging same before the phone starts - will work. You will be able to leave the charge on for an ever increasing time - starting at about 5 seconds. Repeat for approximately 10 minutes. Eventually the phone will remain on charge without starting up.
boots with no SIM or Memory card
cutecool said:
well remove ur memorycard, flash a new rom or original rom.. dun put ur SD card back give it a try.. cuz sumtimes strange things do happens cuz of memory card
Click to expand...
Click to collapse
OK, this actually work for my looping T-Mobile G2. Removing the SIM and Memory card boots the device and seems stable. So I was going to format the SD card, but I just put the SIM back in again with no mem card. Now it starts looping again. So tried and old SIM that T-Mobile had cloned to attempt another fix and it starting looping with that SIM. So removed that SIM, and again, with no SIM card the phone boots fine. So it has to be some hardware issue, maybe SIM contacts? Unclear
Same issue
haongusa said:
Hi,
The problem is caused by the phone booting while the phone is just on charge. The phone charge circuit shuts off in the first splash screen. The battery still has minimal charge so discharges fully, the phone shuts off and we start all over again.
So, repeatedly plugging in the charger and unplugging same before the phone starts - will work. You will be able to leave the charge on for an ever increasing time - starting at about 5 seconds. Repeat for approximately 10 minutes. Eventually the phone will remain on charge without starting up.
Click to expand...
Click to collapse
Lets see, what happens after doing your process.

[Q] My phone keeps turning off.

My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Click to expand...
Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................
i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe
I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.
Try a new battery
My battery's only 6 months old!?
Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months
Mains said:
Mine had 2 months
Click to expand...
Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?
Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.
I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.
That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App
It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.
Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01
2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?
i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.
If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.
I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.

[Q] HTC Sensation not turning on

Hi guys,
Need some help here
I have a HTC Sensation, I'm using Android Revolution HD 6.6.2, everything was working fine until this morning. My phone made a strange beeeeeeeeep, I couldn't do anything, so I turned it off, and since, no way to turn it on again. I last charged the phone last night, so the battery shouldn't be a problem.
I tried to boot with vol. down and power, not working.
When I plug the charger, the light doesn't turn on.
I really have no idea what to do next. Any tips ?
My main problem is that I bought the phone in Ireland, and I since moved in France, so I can't go back to the place where I bought it to replace it..
karma1911 said:
Hi guys,
Need some help here
I have a HTC Sensation, I'm using Android Revolution HD 6.6.2, everything was working fine until this morning. My phone made a strange beeeeeeeeep, I couldn't do anything, so I turned it off, and since, no way to turn it on again. I last charged the phone last night, so the battery shouldn't be a problem.
I tried to boot with vol. down and power, not working.
When I plug the charger, the light doesn't turn on.
I really have no idea what to do next. Any tips ?
My main problem is that I bought the phone in Ireland, and I since moved in France, so I can't go back to the place where I bought it to replace it..
Click to expand...
Click to collapse
Can you see the phone when you plug it to your computer?
Or you could try a new battery
Nop, nothing on the comp when I plug it.
I have a spare battery, same issue.
I just tried to boot without the sim and the sd card, it worked (wtf ?).
Shutted it down, and no power once again.
I'm gonna try with another sim card when my wife will get back home, will keep you informed, thanks for the answer.
karma1911 said:
Nop, nothing on the comp when I plug it.
I have a spare battery, same issue.
I just tried to boot without the sim and the sd card, it worked (wtf ?).
Shutted it down, and no power once again.
I'm gonna try with another sim card when my wife will get back home, will keep you informed, thanks for the answer.
Click to expand...
Click to collapse
You could backup your sdcard and then format it on your computer.
/ Sent from my Sensation XE /
I had this problem and what I did in the end was use the Android Debug Bridge. Here are instructions on how to install it:
http://www.addictivetips.com/mobile/what-is-adb-and-how-to-install-it-android/
Then once you've installed it run command prompt (Start>Run>cmd) and type cd/androidsdk/tools (or whatever location you've installed the adb to)
Plug your sensation into your pc with USB and then type adb devices into command prompt. Hopefully it will come up with a code below devices attached.
Then...type adb reboot recovery and hopefully your device will boot into recovery, from which you can relfash a rom or whatever
Hope that helps!
lifeisfaked said:
I had this problem and what I did in the end was use the Android Debug Bridge. Here are instructions on how to install it:
http://www.addictivetips.com/mobile/what-is-adb-and-how-to-install-it-android/
Then once you've installed it run command prompt (Start>Run>cmd) and type cd/androidsdk/tools (or whatever location you've installed the adb to)
Plug your sensation into your pc with USB and then type adb devices into command prompt. Hopefully it will come up with a code below devices attached.
Then...type adb reboot recovery and hopefully your device will boot into recovery, from which you can relfash a rom or whatever
Hope that helps!
Click to expand...
Click to collapse
and if it doesn't show up?
iArtisan said:
and if it doesn't show up?
Click to expand...
Click to collapse
panic! lol I'm not sure - my first guess would be that the battery has somehow died - that would explain why there is no light when you charge it, just the same as if you were to try and charge it without any battery plugged in! If you have a multimeter, try measuring the voltage output from your battery and ensure that the battery is making proper contact with the terminals in the battery compartment
lifeisfaked said:
panic! lol I'm not sure - my first guess would be that the battery has somehow died - that would explain why there is no light when you charge it, just the same as if you were to try and charge it without any battery plugged in! If you have a multimeter, try measuring the voltage output from your battery and ensure that the battery is making proper contact with the terminals in the battery compartment
Click to expand...
Click to collapse
I tried it with another battery, still nothing. I phone has just like completely shut down. I was in the middle of flashing a ROM when it froze up on me and I turned it off. Turned it back on... well I tried to.. and it never woke up. Is it permanently bricked or what?
iArtisan said:
I tried it with another battery, still nothing. I phone has just like completely shut down. I was in the middle of flashing a ROM when it froze up on me and I turned it off. Turned it back on... well I tried to.. and it never woke up. Is it permanently bricked or what?
Click to expand...
Click to collapse
Ohh it froze while flashing a Rom ???
That's bad man it might have corrupted all the partitions especially if bootloader partition got corrupted then your phone is bricked which seems to happen in your case . you got no luck with adb/fastboot?
Edit:
You were able to bootup without sim and sdcard? Then have you tried another sdcard
sent from my blazing fast pyramid through sonic waves
Hi, I actually just experienced the exact same problem. I actually finished flashing the ROM and everything rebooted..and reinstalled the apps too. While calling on the phone...all of a sudden it made the beep sound. IT rebooted the first time..and I Thought everything was ok. Then I made a call again...and after a minute or so...the long beep came on...and then now it's completely unresponsive...no light when plugged...can't turn on.
Any update or ideas?
Hi everybody, I followed every single steps of the guide to install ICS and ARHD 6.6.3 on my phone, but something went wrong... It hasn't yet booted to the home screen after 1.5 hours it finished to flash the ROM. It's stuck on the white screen with the "htc - quietly brilliant" logo. What can I do? I tried to turn it on by pulling out the SIM and SD cards, but it doesn't solve the problem.
Hi, I actually just experienced the exact same problem. I actually finished flashing the ROM and everything rebooted..and reinstalled the apps too. While calling on the phone...all of a sudden it made the beep sound. IT rebooted the first time..and I Thought everything was ok. Then I made a call again...and after a minute or so...the long beep came on...and then now it's completely unresponsive...no light when plugged...can't turn on.
Any update or ideas?
So what happened with this? Mine did exactly the same thing and I had just installed 6.6.2 with the strange beep and won't turn on after it's turned off.
karma1911 said:
Hi guys,
Need some help here
I have a HTC Sensation, I'm using Android Revolution HD 6.6.2, everything was working fine until this morning. My phone made a strange beeeeeeeeep, I couldn't do anything, so I turned it off, and since, no way to turn it on again. I last charged the phone last night, so the battery shouldn't be a problem.
I tried to boot with vol. down and power, not working.
When I plug the charger, the light doesn't turn on.
I really have no idea what to do next. Any tips ?
My main problem is that I bought the phone in Ireland, and I since moved in France, so I can't go back to the place where I bought it to replace it..
Click to expand...
Click to collapse
---------- Post added at 11:53 AM ---------- Previous post was at 11:48 AM ----------
So what happened with this? Mine did exactly the same thing and I had just installed 6.6.2 with the strange beep and won't turn on after it's turned off.
karma1911 said:
Hi guys,
Need some help here
I have a HTC Sensation, I'm using Android Revolution HD 6.6.2, everything was working fine until this morning. My phone made a strange beeeeeeeeep, I couldn't do anything, so I turned it off, and since, no way to turn it on again. I last charged the phone last night, so the battery shouldn't be a problem.
I tried to boot with vol. down and power, not working.
When I plug the charger, the light doesn't turn on.
I really have no idea what to do next. Any tips ?
My main problem is that I bought the phone in Ireland, and I since moved in France, so I can't go back to the place where I bought it to replace it..
Click to expand...
Click to collapse
Can you do a restore?
Or go into recovery?
ICSensation 4G
No...it won't turn on...won't do anything with volume down + power...or when plugged in to PC and ran as ADB
A follow-up of my situation..
The day I started the thread, I was finally able to start again my phone, don't ask me how, I have absolutely no clue ! I removed the battery, sd card, sim card, put them back, and so on, for hours, and finally it worked..
BUT.
This morning, same situation. And I can't get it back to power up, once again.
I can't access it through adb, as the phone is totally powered off.
Wondering if it's a bug from Android HD 6.6.2 as newr got the same version and the same problem..
Hmm...so you got it booted up again? So it's not a hardware problem? I don't know if it's the ROM problem..it happened afetr I installed 6.6.2...but mine never did turn back on...no matter what I did....can't connect to ADB...can't turn on...can't charge.
I just sent it back to HTC...hopefully it won't turn on...as if they do..they'll say it's not under warranty cuz it's rooted.
Anyone have problems with 6.6.2? If it's causing it...it should be told as otherwise, others may have problems turning on their phones.
How can we tell if it's hardware vs. software?
I tried a lot of things since yesterday, but this time it's not booting again.. *sigh*
And in France, apparently you can't send it to HTC directly, you have to send it to one company working with them, where you have to pay 20 euros just for the diagnostic, I'm so f*cking happy right now.
Same problem here. Weird noise, line across the screen and dead. Plugging USB into PC comes up with a detection noise but immediately fails to find drivers. Any one had any more luck?
Are you all using the same rom? Maybe the developer of the Rom knows something about it, I would ask. Seems strange that your all using same Rom and same thing is happening to you all. Hopefully it can be fixed! I wish you all the best! Wish I knew of a solution but sadly I do not . Best wishes .
Sent from my Sensation Z710e using xda premium

[Q] Phone action keys light up but screen doesn't come on

Alright so i've been looking around the forums for a while now for my problem but i have not found an answer for my phone. So my phone after it goes into standby mode, i try to turn the screen back on BUT only the 4 action buttons light up, and i can see that the back light for the phone comes on, but nothing happens. I've re-flashed my phone back to the original stock format and upgraded it yet again to a 2.2 update. and it worked for a while, but then after a week or so it goes back and does not work. Is there any way to fix this?
Note: Also in stock format the screen is still not coming on. I've noticed this might be a charge issue but this time the phone was at full charge i believe.
MotorolaXT720 said:
Alright so i've been looking around the forums for a while now for my problem but i have not found an answer for my phone. So my phone after it goes into standby mode, i try to turn the screen back on BUT only the 4 action buttons light up, and i can see that the back light for the phone comes on, but nothing happens. I've re-flashed my phone back to the original stock format and upgraded it yet again to a 2.2 update. and it worked for a while, but then after a week or so it goes back and does not work. Is there any way to fix this?
Note: Also in stock format the screen is still not coming on. I've noticed this might be a charge issue but this time the phone was at full charge i believe.
Click to expand...
Click to collapse
Do you use sdcard provided with phone ?
If yes try without sdcard.
Zachary57 said:
Do you use sdcard provided with phone ?
If yes try without sdcard.
Click to expand...
Click to collapse
No the phone was not provided with a SD card, so i went out and bought a 8gb one myself.
MotorolaXT720 said:
No the phone was not provided with a SD card, so i went out and bought a 8gb one myself.
Click to expand...
Click to collapse
Is it OK after pulling out the battery?
Flash the phone with stock sbf. When the problem persist then may be it is a hardware problem

[fixed]desire reboot problem

So...my desire is acting strange (yes i use the search funtion, but found nothing close).
If i start the phone without sim, no problem. all good. but with sim in it, it reboot right after launcher appear (if i'm fast enough, i can activate airplane mode, so it wont reboot).
the only way i manage to keep it open, is to connect the charger. it seems to work, but if i call someone, the image is freezing, all buttons/touch will not work, but io can speak with the other person. and if the battery is low enough will reboot
oh, without charger it just close..with charger it reboot...
can it be a battery problem?
Re: desire reboot problem
Wrong thread....
Sent from my HTC Desire using xda app-developers app
sorry...i'm a bit tired after work, i was planing to post in questions section, but i got here...if someone can move it will be excelent..sorry again..
ktutza2006 said:
sorry...i'm a bit tired after work, i was planing to post in questions section, but i got here...if someone can move it will be excelent..sorry again..
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Click to collapse
hi
i would to ask ,did u change ur SD recently?
i tried 2 different sd cards, 3 sims. no change. the only time when i can keep it on if with charger connected and battery above 70-80%. another thing i observe, is that my phone gets very hot when i leave it charging for a long time
AW: desire reboot problem
Which Mainboard revision do you have? Pvt1? You can see that in the bootmenu.
PVT4
later today i'll buy a new battery, i will try that too. it have also a strange behavior, it discharge very fast from 70%, and the strangest thing is that if i leave the phone off, connect the carger for a while, and turn on with charger on it works. if i activate 3g and mobile data (more battery consumation) it turns down/reboot/freeze... i'll try that too and post here my results
i forgot to mention is a sh phone, i don't know what it have been throught
AW: desire reboot problem
ktutza2006 said:
PVT4
Click to expand...
Click to collapse
Ok I thought your Mainboard could be one of the first revisions. Had Pvt1 and my phone rebooted very often when I plugged it out of the socket. Now pvt4 has no problems.. Try another rom?
Re: desire reboot problem
ktutza2006 said:
PVT4
later today i'll buy a new battery, i will try that too. it have also a strange behavior, it discharge very fast from 70%, and the strangest thing is that if i leave the phone off, connect the carger for a while, and turn on with charger on it works. if i activate 3g and mobile data (more battery consumation) it turns down/reboot/freeze... i'll try that too and post here my results
i forgot to mention is a sh phone, i don't know what it have been throught
Click to expand...
Click to collapse
Myn used to get hot when charging, bought a new charger and battery and it doesn't get hot anymore
sent from my mildwild desire
so i'll try a new battery today. i've changed already 3-4 versions of roms (4.0.4, 4.1.2, 4.2.1). i'm thinking to get it to stock rom, to see if that helps, but i doubt...
Re: desire reboot problem
Now i use my desire with the new battery. It works now, no problem so far. After all that was the problem
Sent from my HTC Desire using xda app-developers app
i am insist to check stock sd once more
dont have what for.
early today i bought a new battery, since then the phone works fine, no problem, no restart. if i put old battery, it restarts. so was a battery problem.
is on for 9 hours now, no restart, no frezing. i have internet connected, my messenger logged in, it works ok.
thanks for help everyone!
AW: [fixed]desire reboot problem
Good to hear a desire stays alive . Have fun with the desire
BeatB said:
Ok I thought your Mainboard could be one of the first revisions. Had Pvt1 and my phone rebooted very often when I plugged it out of the socket. Now pvt4 has no problems.. Try another rom?
Click to expand...
Click to collapse
How can I change from Pvt1 to Pvt4? My phone rebooted very often too. I used SanDisk 10 class 32gb sdcard.
AW: [fixed]desire reboot problem
You have to replace the Mainboard with the latest revision. Send it to HTC, if you still have warranty. Mine was replaced for free due to warranty

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