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Sprint Touch Pro2 unlocked, data not working T-Mobile

I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?

Have you tried out the wireless configurator? I'm sure they won't have your exact phone, but the settings should be close enough.

dead link....

Got it to work, oddly enough I had to delete the connection, then create it again
Didn't change anything, just deleted it and made a new one with the same settings...

Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.

velo25 said:
Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.
Click to expand...
Click to collapse
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect

sp1kez said:
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect
Click to expand...
Click to collapse
Hi there,
I did exactly as you described, but for the most part it's not working. I am guessing I have a radio problem. Which radio are you using? Thanks again.
James

some people have problems connecting with certain APNs on tmobile. first try ecp.tmobile.com that SHOULD work and its the newer apn that they made for 3g/smartphones to use so it should be faster EDGE. and if its not working delete all connection settings make a new one. no pass or username. IF it dont work no matter what contact tmobile they helped me when i had an att phone with them

sp1kez said:
I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?
Click to expand...
Click to collapse
I have the same issue. using 1.96uw radio and mighty rom and cant get the data to work. I have Tzone as my data plan.

Bumping Up Great Information
Just wanted to bump this for those of us who have the HTC Touch Pro 2 and for whatever reason the data stops connecting.

Mytouch 4G, will not connect to tmobile network

Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???

astang99 said:
Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???
Click to expand...
Click to collapse
Bad SIM card.

no, tried 3 different sim cards, all the same response, 2 different mytouch 4G's with the same problem, only says limited service

I had a very odd issue similar to this after trying some different roms and then using CWM to restore my RG rom...
In short, I was only able to get service via wifi calling and while in my 'home' area. As soon as i left my home, I would loose all service while others maintained service just fine. If i didn't know any better, it would seem that my phone was locked to a specific tower.
It took a factory reset on the rom before I could get any service back while outside of my home market.

that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service

shot in the dark, but... did you check your apn settings???

how do I check apn settings?

astang99 said:
that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service
Click to expand...
Click to collapse
I would grab a fresh rom, factory reset the device, flash the rom and reflash the radio. At this point, if you don't do so regularly, MD5 check what you download to ensure its as it should be.
If we go with the 'locked to a tower' assumption, when this happened to me, it appeared 'locked' to the tower it first connected to upon reboot. If you are not in that area now, it prob wouldn't connect.
Also, i have had nothing but problems when I attempted to apply the APN settings listed in forum posts. Just default them, see if it helps..
Settings> Wireless & Network> Mobile Networks> APN Settings > menu button, reset to default. But i think this only affects mms, internet and not the connection to the mobile network itself.
**edit**
I also received an error when attempting to manually connect or search to a mobile network.

factory reset, from cwm?

Yes. Once completed, i went ahead and reflashed the rom while still in CWM.

any other ideas if this doesnt work?

lol, brick it and call tmobile.. "its stuck in a bootloop"

another thought is to call tmobile and ask them essentially if they can reset your device in the towers. I worked for them (voicestream) like 12 years ago, the lingo has most likely changed but there maybe something in the system that is causing the problem..
I was able to see the problem go away once i factory reset, so I didn't bother. Just don't mention anything that could be noted as 'warranty voided'..
Typically, when I call, i give them just enough information to get them to do exactly what I want. They shouldn't care that you run a custom rom and they don't need to know.. just the fact that you cannot connect to the network should be information enough.

T-Mobile US APN Settings: (By Elvis_Freshly)
Click on Menu
Click on Settings
Click on Wireless & networks
Click on Mobile networks
Click on Access Point Network
You will see a tab with Some provider settings,if rooted device with custom ROM.
Ignore it for now.
Click on Menu
Select New APN from popup menu.
You will see a window come up with a bunch of tabs.
Clcik on name and Name the connection as T-Mobile USA
Click on APN and enter epc.tmobile.com
Click on Proxy and enter 216.155.165.50
Click on Port and enter 8080
Username will show as (leave it alone do not touch)
Password will show as (leave it alone do not touch)
Server will show as (leave it alone do not touch)
Click on MMSC and type in http://mms.msg.eng.t-mobile.com/mms/wapenc
Click on MMS proxy and type 216.155.165.50
Click on MMS port and type 8080
MMS Protocol should be WAP 2.0 if not then click on tab and select WAP 2.0
MCC should be set to 310 if not click on tab and set it to 310
MNC should be set to 260 if not clcik on it and set to 260
Click on Authentication type and select None
Click on APN type and enter default,supl,mms
And then Click on menu and save it.
Now you go back and you will see a T-Mobile US Apn that we just created.
Select that and a red circle should appear next to the Tab.
Now press back twice to go to Wireless & Networks screen
Uncheck Mobile network tab and wait for a few secs;
Check the Mobile networks tab again;
Now reset your phone and enjoy T-Mobile data, MMS and SMS
Click to expand...
Click to collapse
Sorry about the copy and paste but this seemed to be the one exception to the case, I would take a little time to look threw some of the rom settings. If this doesn't work send the phone back, it seems to me that's the last thing you want to do but if this doesn't work then you may have no choice but to and why waste more time.

i doubt this issue has anything to do with the apn settings as those only affect T-Mobile data, MMS and SMS. Even if they were completely wrong, the phone would still make a connection to the network for voice services.

When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk

inst1029 said:
When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.

Orical said:
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.
Click to expand...
Click to collapse
See, this is the difference. You were able to connect to tmobiles network. OP is unable to get that far. There is no service, and even manually attempting to select a network resulted in an error.
Sent from my HTC Glacier using XDA App

The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
Sent from my HTC Glacier using XDA App

urmothersluvr said:
The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Boned..
Sent from my HTC Glacier using XDA App

[Q] HTC Sensation

Hello All,
Looking for a bit of help. (Aren't we all?!?)
I have recently purchased a HTC Sensation in the UK. Original provider is Orange. I have achieved "S-Off" by following instructions on this site, and shortly after achieved the unlock by using method 2 on this forum. Everything seemed to work fine, except I have just noticed that with other providers SIM cards I no longer have a 3G signal as I do with the original SIM. Is this somethign that can be fixed, or am I stuck with the original provider?
Any help would be greatly appreciated!
I'd be glad to give all the details of my phone, if anyone has any ideas of a solution. Thanks in advance!
JT

Nice, have you tried selecting the 3g networks from the mobile networks menu?

Nice phone. I think you must select it in the mobile network in the settings.

I had the same thing with my sensation that was locked to Vodafone, you have to go into wireless and network settings > mobile networks > access point names and if you dont have the network that your sim is using show up press menu > new APN and add the values for your network, just do a google search to find out what they are like if it was for orange just search "orange uk apn settings".
Hope this helps.

absolutly correct you need to add the correct APN settings I have had to do the same thing with my sensation

[Q] NTT DoCoMO Fujitsu Arrows X F-02E

Hi Guys I Have bought NTT DoCoMo Fujitsu Arrows X F-02E From Japan and it is a good Phone, It has Android Jelly Bean 4.1.2 installed in it, I want to root this device to get rid of some default Application which are in Japanese Language or want to Install any English ROM. Plz anybody can help? Thanks

Man I am thinking of buying one as well. They sell them cheap as hell now.
http://page6.auctions.yahoo.co.jp/jp/auction/f123523036
How do you think is it locked or something?
Regarding root I've looked into several ways to try out
http://forum.xda-developers.com/showthread.php?t=1886460
http://forum.xda-developers.com/showthread.php?t=2186368
Haven't got any better info yet

Thanks for reply, it is not locked but have to add APN to get Network.
I haven't got any information about rooting or any English ROM.

English should be available by default, just check the Settings

BAD_BOY_KIEV said:
English should be available by default, just check the Settings
Click to expand...
Click to collapse
Yes it has English Language in setting and I am using the phone it is great phone but the problem some default applications are in Japanese such as the DLNA Server application is in Japanese and Phonebook by DoCoMo and etc, anyway thanks for your help.

I have bought one, not lock, but cant get into any network. I also cannot add APN. Once Save, no list appears in the APN.
Anyone knows how to fix this?

ari3lz said:
I have bought one, not lock, but cant get into any network. I also cannot add APN. Once Save, no list appears in the APN.
Anyone knows how to fix this?
Click to expand...
Click to collapse
I am using it and no problem at all, If you insert the sim card you won't get the network bars until you enter the APN. To Enter the APN go to setting and Wireless&Networks in "More" Tab you can go Mobile networks then Access Point Names if no apn added the it will be blank,
Press the Option button which is located bottom right corner, press the option button and click on add New APN, Now you have to Enter the correct Info in the APN and save the APN after saving it you have to select the APN then it will work. You can get the APN info from you Mobile Service Provider. I hope it will Solve you Problem.

hifi.madness said:
I am using it and no problem at all, If you insert the sim card you won't get the network bars until you enter the APN. To Enter the APN go to setting and Wireless&Networks in "More" Tab you can go Mobile networks then Access Point Names if no apn added the it will be blank,
Press the Option button which is located bottom right corner, press the option button and click on add New APN, Now you have to Enter the correct Info in the APN and save the APN after saving it you have to select the APN then it will work. You can get the APN info from you Mobile Service Provider. I hope it will Solve you Problem.
Click to expand...
Click to collapse
Thanks for reply.
I followed the steps. Sadly once I press save. It went back to the APN list but still blank.
I tried with two sim cards from different providers. Both results are the same, once save, APN list still blank.

ari3lz said:
Thanks for reply.
I followed the steps. Sadly once I press save. It went back to the APN list but still blank.
I tried with two sim cards from different providers. Both results are the same, once save, APN list still blank.
Click to expand...
Click to collapse
Should not be like this. Anyway try to reset your phone to factory setting but make sure you save your important data before you reset the phone. To do reset your phone go to setting and personal and backup & rest. I hope it solve the problem.

hifi.madness said:
Should not be like this. Anyway try to reset your phone to factory setting but make sure you save your important data before you reset the phone. To do reset your phone go to setting and personal and backup & rest. I hope it solve the problem.
Click to expand...
Click to collapse
I tried, but still the same. when screen lock, below it said No SIM card. Is that normal before setting the APN?

ari3lz said:
I tried, but still the same. when screen lock, below it said No SIM card. Is that normal before setting the APN?
Click to expand...
Click to collapse
That's very sad, it is not normal, after entering correct APN setting network start working Anyway May I ask you where are you located? and where you bought the Mobile handset? did the seller told you that it is unlocked? I really want to help you as much as I can!

hifi.madness said:
That's very sad, it is not normal, after entering correct APN setting network start working Anyway May I ask you where are you located? and where you bought the Mobile handset? did the seller told you that it is unlocked? I really want to help you as much as I can!
Click to expand...
Click to collapse
Thanks for your response.
I bought it off rakuten. It says officially unlocked.
Is there any ways to know if it unlocked or locked?
At about page on Sim lock it just stated "-". Not sure if relevant or not.

ari3lz said:
Thanks for your response.
I bought it off rakuten. It says officially unlocked.
Is there any ways to know if it unlocked or locked?
At about page on Sim lock it just stated "-". Not sure if relevant or not.
Click to expand...
Click to collapse
Thanks I like to know the country as I am in Australia I have never face problem like this I am attaching a screen shot to make you sure that mine is working, Please also let me know which Mobile service you are using? I also recommend when you enter an APN you must give APN name!

Sorry I forgot to mention it on the previous post.
I am in Malaysia, using Umobile network. I tried using Digi and maxis as well.
I tried again using maxis APN. Still after save, APN list is blank.

ari3lz said:
Sorry I forgot to mention it on the previous post.
I am in Malaysia, using Umobile network. I tried using Digi and maxis as well.
I tried again using maxis APN. Still after save, APN list is blank.
Click to expand...
Click to collapse
Thanks again, Please leave the username and password field blank and then try cause here in Australia I am not using user name and password in APN, It automatic collect the info from network, check this picture in my APN only few field are filled.

hifi.madness said:
Thanks again, Please leave the username and password field blank and then try cause here in Australia I am not using user name and password in APN, It automatic collect the info from network, check this picture in my APN only few field are filled.
Click to expand...
Click to collapse
Hi I like to ask you is it working now or still same problem? also I like to know how much you have paid for the mobile and please let me know the shop I want to buy another phone if cheap in Malaysia? Thanks

hifi.madness said:
Hi I like to ask you is it working now or still same problem? also I like to know how much you have paid for the mobile and please let me know the shop I want to buy another phone if cheap in Malaysia? Thanks
Click to expand...
Click to collapse
I'm also from Malaysia and eying at this model or other Fujitsu model, mainly because of the present of IR port on many Fujitsu models. But I won't buy it here for sure. It's not popular here and imagine the cost to own it. Japan or China markets are good way to start. :good:

Just bought this phone here in Japan to swap my SGS III alpha. I am using SoftBank's Black (iPhone) SIM Card after unlocked it. The problem is that I could not connected to the network (Internet) even I already set the APN (using smile.world), I used this setting with my SGS III alpha and had no problems in network. But, this phone seems it is not connected. Found on the Status that Mobile Network: UMTS and Mobile Network State: Disconnected.
I had searched this kind of problem on forums, webs, and chats without having any luck.
Please is there someone have any solution to solve this.
Thanks in advance...
---------- Post added at 10:40 AM ---------- Previous post was at 10:28 AM ----------
ari3lz said:
Thanks for your response.
I bought it off rakuten. It says officially unlocked.
Is there any ways to know if it unlocked or locked?
At about page on Sim lock it just stated "-". Not sure if relevant or not.
Click to expand...
Click to collapse
@ari3lz: After factory unlocked this phone at Docomo shop it will noted Sim Unlock below Sim Lock, not the mark (-) as showed on your screenshot. It also needs to put Docomo Sim card into the phone just after unlocked it. It's better to ask the seller if the phone already factory unlock or not. Many sellers on internet (rakuten, Yahoo Auction, Amazon.co.jp) they will say it could be unlocked and assumed that we can unlocked it by ourselves, just like my case I bought it from Yahoo auction and I unlocked to Docomo shop.

Hi,
Please how does one enable internet on this phone?
I have added my network APN and I can use the network but I do not get any internet connection on the network.

Connection to network
I would like to thank hifi.madness for your info on how to connect Fujitsu to our service providers.
The only issue that I have is how to root it or get into Service Menu.
do you have any idea or suggestion?

[Q] 3g issue

Hello there, i just got this phone 3 weeks ago and since i have wifi i didnt test the 3g conection before. i activated a data pack and i just realized that my 3g doesnt come on at all. the screen shows 4g left side of the signal strengh but it doesnt work at all. i got at&t version. i confirmed with my carrier and i did activate data, they even helped me to set up the apn but is still not working. can you helpe me? thanks!
PD: they said they couldnt have done more because they dont support that type of device

Does it say 4G or 4G LTE? The at&t icons are a bit different I'd you're not used to them.
4G = hspa
4G LTE = LTE
So if you're getting the 4G icon you are actually getting 3G hspa speeds.
Sent from my Evita

If another carrier besides AT&T, you will need to find the APN settings for your carrier and manually enter it into Settings>Mobile network settings>Access point names. Select "New APN" and enter the correct settings for your manufacturer.
The 4G icon simply means a network is present, it doesn't mean you are connected to it.

thank you for helping people. whel actualy i wouldnt mind getting 3g network access, the point is that i dont have internet access at all. i called my carrier (Claro - El salvador) and they helped me to set up the apt but is still not working. i was wondering if there is something else i could try to fix this

nevermind, i finally fixed it

Please share the fix so the information is available for anyone who might have the same problem in the future.
Sent from my Evita

Please share the fix so the information is available for anyone who might have the same problem in the future.
Click to expand...
Click to collapse
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.

Thankyou, these threads live on long after we're finished with them so it's important to have the information readily available for future troubleshooters.
Sent from my Evita

tolonuia said:
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Click to expand...
Click to collapse
I'm guessing you either had not entered the APN info exactly correctly the first time. Or also, after entering the APN you actually have to select it as the "active" one on the list of APNs (making sure it has the colored dot next to it). Maybe it did need a factory reset, but this shouldn't be necessary just to change APN.
Happy you got it figured out.