Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???
astang99 said:
Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???
Click to expand...
Click to collapse
Bad SIM card.
no, tried 3 different sim cards, all the same response, 2 different mytouch 4G's with the same problem, only says limited service
I had a very odd issue similar to this after trying some different roms and then using CWM to restore my RG rom...
In short, I was only able to get service via wifi calling and while in my 'home' area. As soon as i left my home, I would loose all service while others maintained service just fine. If i didn't know any better, it would seem that my phone was locked to a specific tower.
It took a factory reset on the rom before I could get any service back while outside of my home market.
that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service
shot in the dark, but... did you check your apn settings???
how do I check apn settings?
astang99 said:
that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service
Click to expand...
Click to collapse
I would grab a fresh rom, factory reset the device, flash the rom and reflash the radio. At this point, if you don't do so regularly, MD5 check what you download to ensure its as it should be.
If we go with the 'locked to a tower' assumption, when this happened to me, it appeared 'locked' to the tower it first connected to upon reboot. If you are not in that area now, it prob wouldn't connect.
Also, i have had nothing but problems when I attempted to apply the APN settings listed in forum posts. Just default them, see if it helps..
Settings> Wireless & Network> Mobile Networks> APN Settings > menu button, reset to default. But i think this only affects mms, internet and not the connection to the mobile network itself.
**edit**
I also received an error when attempting to manually connect or search to a mobile network.
factory reset, from cwm?
Yes. Once completed, i went ahead and reflashed the rom while still in CWM.
any other ideas if this doesnt work?
lol, brick it and call tmobile.. "its stuck in a bootloop"
another thought is to call tmobile and ask them essentially if they can reset your device in the towers. I worked for them (voicestream) like 12 years ago, the lingo has most likely changed but there maybe something in the system that is causing the problem..
I was able to see the problem go away once i factory reset, so I didn't bother. Just don't mention anything that could be noted as 'warranty voided'..
Typically, when I call, i give them just enough information to get them to do exactly what I want. They shouldn't care that you run a custom rom and they don't need to know.. just the fact that you cannot connect to the network should be information enough.
T-Mobile US APN Settings: (By Elvis_Freshly)
Click on Menu
Click on Settings
Click on Wireless & networks
Click on Mobile networks
Click on Access Point Network
You will see a tab with Some provider settings,if rooted device with custom ROM.
Ignore it for now.
Click on Menu
Select New APN from popup menu.
You will see a window come up with a bunch of tabs.
Clcik on name and Name the connection as T-Mobile USA
Click on APN and enter epc.tmobile.com
Click on Proxy and enter 216.155.165.50
Click on Port and enter 8080
Username will show as (leave it alone do not touch)
Password will show as (leave it alone do not touch)
Server will show as (leave it alone do not touch)
Click on MMSC and type in http://mms.msg.eng.t-mobile.com/mms/wapenc
Click on MMS proxy and type 216.155.165.50
Click on MMS port and type 8080
MMS Protocol should be WAP 2.0 if not then click on tab and select WAP 2.0
MCC should be set to 310 if not click on tab and set it to 310
MNC should be set to 260 if not clcik on it and set to 260
Click on Authentication type and select None
Click on APN type and enter default,supl,mms
And then Click on menu and save it.
Now you go back and you will see a T-Mobile US Apn that we just created.
Select that and a red circle should appear next to the Tab.
Now press back twice to go to Wireless & Networks screen
Uncheck Mobile network tab and wait for a few secs;
Check the Mobile networks tab again;
Now reset your phone and enjoy T-Mobile data, MMS and SMS
Click to expand...
Click to collapse
Sorry about the copy and paste but this seemed to be the one exception to the case, I would take a little time to look threw some of the rom settings. If this doesn't work send the phone back, it seems to me that's the last thing you want to do but if this doesn't work then you may have no choice but to and why waste more time.
i doubt this issue has anything to do with the apn settings as those only affect T-Mobile data, MMS and SMS. Even if they were completely wrong, the phone would still make a connection to the network for voice services.
When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk
inst1029 said:
When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.
Orical said:
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.
Click to expand...
Click to collapse
See, this is the difference. You were able to connect to tmobiles network. OP is unable to get that far. There is no service, and even manually attempting to select a network resulted in an error.
Sent from my HTC Glacier using XDA App
The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
Sent from my HTC Glacier using XDA App
urmothersluvr said:
The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Boned..
Sent from my HTC Glacier using XDA App
Related
I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?
Have you tried out the wireless configurator? I'm sure they won't have your exact phone, but the settings should be close enough.
dead link....
Got it to work, oddly enough I had to delete the connection, then create it again
Didn't change anything, just deleted it and made a new one with the same settings...
Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.
velo25 said:
Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.
Click to expand...
Click to collapse
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect
sp1kez said:
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect
Click to expand...
Click to collapse
Hi there,
I did exactly as you described, but for the most part it's not working. I am guessing I have a radio problem. Which radio are you using? Thanks again.
James
some people have problems connecting with certain APNs on tmobile. first try ecp.tmobile.com that SHOULD work and its the newer apn that they made for 3g/smartphones to use so it should be faster EDGE. and if its not working delete all connection settings make a new one. no pass or username. IF it dont work no matter what contact tmobile they helped me when i had an att phone with them
sp1kez said:
I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?
Click to expand...
Click to collapse
I have the same issue. using 1.96uw radio and mighty rom and cant get the data to work. I have Tzone as my data plan.
Bumping Up Great Information
Just wanted to bump this for those of us who have the HTC Touch Pro 2 and for whatever reason the data stops connecting.
Hello everyone,
I got my Captivate yesterday shipped from letstalk.com. Everything with it has been working well, except I don't get a data connection with it at all, except WiFi.
As instructed by the sticker on the box the sim I am using is from my old phone, a Samsung SGH-A707 flip phone. The sim is a little over two years old. When the sim is in that phone, I get a 3G icon immediately.
I have tried turning the phone off, leaving it for several minutes, turning it back on again. Also removing the battery.
When I go to Settings, Wireless and Networks, Mobile Networks, Access Point Names, I see ATT WAP listed. I have tried adding another Access Point Network based on settings seen elsewhere in this forum which differed slightly by specifying a username and password, and not having the proxy and port set. But selecting this other APN has no change.
When I go to Network Operators all I see is an unselectable 'Default Setup' item. Others have reported seeing network connection information there, can anyone confirm on their Captivate?
Checking or unchecking 'Data roaming' does not seem to have any effect.
Under Settings, About Phone, Status the Mobile Network Type is listed as 'HSDPA' but Mobile Network State is 'Disconnected'.
LetsTalk are sending me a new SIM to try, but since I get a 3G connection on my old phone my suspicion is that this is a phone problem.
Does anyone have any other ideas though? Any help would be much appreciated.
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
radi0chik said:
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
Click to expand...
Click to collapse
Yeah it shows AT&T under Network.
Nope, not in airplane mode, but thanks for checking, I'd rather you'd assume I was stupid than not ask me the question!
YellowGTO said:
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
Click to expand...
Click to collapse
It is a 3G sim, at least that's what it is labeled as. Like I said I (apparently) got a 3G signal on my old phone. And a new sim is on the way.
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
labbu63 said:
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
Click to expand...
Click to collapse
That's the one, flames and 3G.
jiayi345 said:
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
Click to expand...
Click to collapse
Great, that gives me some hope the new sim that is on the way could fix it, thanks!
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Did you find a solution for this? I'm having the exact same problem with my Captivate. No 3G icon and no packet data connection or mms. When I try to go to a page it immediately gives me the "not found: check your data connection" page, and when I try to send a mms, the 3G icon appears like if it was trying to connect and send it and then disappears when the message fails to send.
I just updated to 2.2 today and I no longer have 3G as well.
just an FYI as long as wifi is turned on you will not see the 3g icon.
I have noticed that when you turn wifi off you generally will not see the 3g icon until you do something with the phone that requires data connections
Turn off wifi and try opening a website via browser...the 3G icon should pop-up automatically at that point
scottlinux said:
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Click to expand...
Click to collapse
Hello sir, I tried this and now i have 3G(icon popped up and internet/mms works) but am i incurring roaming charges?
For me even that's not working, I think my stupid phone is broken.
When I got a refub'ed Captivate for my partner via AT&T online store since it was only $49, I followed the instructions that came on the box, and everything worked except no 3G/data. So thinking that it might be because of a refurb'ed unit, I called AT&T. They told me to bring it into a corp office store. Fortunately, there's one right down the street from me. I took it in, they fiddled with it for about an hour, including swapping 3 different SIMs, and told me that it was a defective phone. I asked then how do I get a replacement. The rep told me to contact cust service for them to ship a replacement out and it'll include instruction to ship the defective one back since they can't replace refurb unit there at the store. So I went out to my car, called the cust service. The cust service rep told me that I have to send the defective one in first before they'll send me a replacement. I got angry and I went right back in the store, grabbed the rep that was helping me out and told him to please talk to the cust service rep to work things out because I'm not leaving the store until it's resolved. So they talked on the phone for about another 30 min. Then they hung up. The rep fiddled with it for another min, then handed me the phone and the 3G/data was working. Appearantly it was the way that the phone was registered with the system, something was out of whack and 3G/data was not available for that phone line. I then recalled that when I ordered the phone from AT&T, I got an email with instructions that I had to follow, which I did, then I followed the instructions that came with the box. I didn't think much at the time, but it seems like the instruction was telling to do the same thing as the email's instruction was except it was via a slightly different way. So I think I might have inadvertly register the phone twice. In any case, when that happens, 3G/data is not available and yet, the reps checking in the system found the account was setup correctly with the proper plans, changed plans, swapped SIMs, and came to the conclusion of defective phone when the phone was perfectly fine. I don't know if this will help any one. But if your phone is not flashed or rooted, you might want to have AT&T check your account and phone registration.
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
you just replied to a thread 5 months dead..
Thank you for updating.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Click to expand...
Click to collapse
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
TRusselo said:
you just replied to a thread 5 months dead..
Click to expand...
Click to collapse
...and, it looks like someone found it useful.. Five months, or five days, or five minutes.. If it isn't helping, why say anything at all?
roguegrl said:
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
Click to expand...
Click to collapse
Hey Guys ok so i am with Rogers in Toronto...I flashed it to stock but have flashed it using AT&T stock (Dont ask why) and now i am unable to use my data... Any help would be greatly appreciated...i am able to use my phone with no issues....
Got my 3G back.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
Dude, thank you so much !
Hey Guys
Really hoping someone could help me out here as I LOVE this phone and do NOT want to return it.....I unlocked an HTC Surround yesterday and was able to pop in my Rogers SIM and start using the phone. However, off the Bat it would not browse. I had to configure rogers APN (rogers-core-appl1.apn) initially. This allowed me to browse ofcourse. Suddenly I noticed I was unable to send MMS or receive them.
However - eventually MY MMS's will get to the receiption although I will get a failed alert, I on the other hand will NOT get any MMS's from senders. All calls are coming in as UNKNOWN CALLER.
I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked
These are my only 2 grips with the phone, MMS and CID. Other small quircks (such as wrong time stamp) I can live with...
If any experts have ANY advice - I thank you in advance.
Regards
MMS will not work on unlocked wp7 devices because it's mms settings are confirgured for the locked carrier. There is no setting in the wp7 atm that will let a user change the mms settings. Hopefully microsoft will fix this issue in the next update.
powersquad said:
MMS will not work on unlocked wp7 devices because it's mms settings are confirgured for the locked carrier. There is no setting in the wp7 atm that will let a user change the mms settings. Hopefully microsoft will fix this issue in the next update.
Click to expand...
Click to collapse
Thanks for the prompt follow up!
Just an FYI - its half working with the HTC App - I can send, but not receive. Why would MS cripple such a needed setting?!
Any idea as to whats blocking my CID?
DarthVR6 said:
Hey Guys
.....
I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked
.......
Regards
Click to expand...
Click to collapse
Ensure your have CLIP (calling line identity presentation) provisioned on your account (In the HLR). I would assume this is what was checked when you called, but it might be worth checking 100%
I once had mine drop off for seemingly no cause. This resulted in every call coming in as 'Unknown Caller'
If this has happened to you, swapping phones would show the same issue.
refer: http://en.wikipedia.org/wiki/Caller_ID
(CLIP can go by other names)
I'm interested to know the cause of this, if you can post when its fixed.
hmm caller id should work regardless of which network the phone is being used on. CID is all dependent on the network provider you are using.
as for mms setting, I think it's not crippled, ms just didn't have enough time to implement this feature prob.
powersquad said:
hmm caller id should work regardless of which network the phone is being used on. CID is all dependent on the network provider you are using.
as for mms setting, I think it's not crippled, ms just didn't have enough time to implement this feature prob.
Click to expand...
Click to collapse
Well I just popped the same SIM into my Desire Z which is also unlocked and CID is working..
I can live without MMS but to not have CID work will be an issue.
Do any of you suspect removing it and adding it will help?
This most likely is a silly q but with the Carriers is there a difference with iPhone CID and non iPhone CID?
DarthVR6 said:
Well I just popped the same SIM into my Desire Z which is also unlocked and CID is working..
I can live without MMS but to not have CID work will be an issue.
Do any of you suspect removing it and adding it will help?
This most likely is a silly q but with the Carriers is there a difference with iPhone CID and non iPhone CID?
Click to expand...
Click to collapse
Only 1 setting.
removing and re-adding will have no effect if its working in another handset.
Your phone is getting the 'info', but not displaying it.
Perhaps a hard reset is in order?
-- you can confirm a handset fault by placing in the original SIM and testing CID again
I've done a full restore through settings 3 times, is there another method?
Sent from my HTC Vision using XDA App
DarthVR6 said:
I've done a full restore through settings 3 times, is there another method?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
toss the original sim back in it.
If it works its possibly due to the provider (i dont see how tho), or you were correct and its in some way linked (again, i dont know how this would be the case)
If it doesnt work, then something is wrong with the handset.
Im not sure if the hard reset from the menu is the same as resetting via holding down the volume keys (or whatever you do, method is in the FAQ thread stuck to the top of the forums)
Is the menu just wiping your personal data? or refreshing the OS Install?
How did you unlock it?
I'm in Canada as well...I wouldn't mind paying full ticket on a samsung focus and bringing it to Bell(wife can get a good plan with work), or a Dell Venue Pro or HD7 and go with Wind....
mei_liberi_fatali said:
toss the original sim back in it.
If it works its possibly due to the provider (i dont see how tho), or you were correct and its in some way linked (again, i dont know how this would be the case)
If it doesnt work, then something is wrong with the handset.
Im not sure if the hard reset from the menu is the same as resetting via holding down the volume keys (or whatever you do, method is in the FAQ thread stuck to the top of the forums)
Is the menu just wiping your personal data? or refreshing the OS Install?
Click to expand...
Click to collapse
I have a colleague at work who also purchased the same phone and has not been able to get call display to work after unlocking it either. He is having the exact same issues - I do not suspect its a defective handset.
Over on the MSN forums - apparently it's caused by ADC which is disabled by default by Telus and it's locking to Telus's config, even if forced. Unfortunately, I need to get into the admin app but the method they provided is not for the HTC Surround
How did you unlock it?
I'm in Canada as well...I wouldn't mind paying full ticket on a samsung focus and bringing it to Bell(wife can get a good plan with work), or a Dell Venue Pro or HD7 and go with Wind....
Click to expand...
Click to collapse
Lip - Im not sure if we're allowed to link to external sites here so I'll just recommend u to google unlock htc surround - and u should be able to find the methodd. Or PM me...
DarthVR6 said:
I have a colleague at work who also purchased the same phone and has not been able to get call display to work after unlocking it either. He is having the exact same issues - I do not suspect its a defective handset.
Over on the MSN forums - apparently it's caused by ADC which is disabled by default by Telus and it's locking to Telus's config, even if forced. Unfortunately, I need to get into the admin app but the method they provided is not for the HTC Surround
Lip - Im not sure if we're allowed to link to external sites here so I'll just recommend u to google unlock htc surround - and u should be able to find the methodd. Or PM me...
Click to expand...
Click to collapse
Did you pay to unlock it?
Check out a fix here: http://social.answers.microsoft.com...7/thread/7834506f-c60d-4eb6-b04a-9829131922ee
MFG is a hidden admin app on the phone. Here are the steps -- !!! use at your own risk !!!:
Go to the phone app
Dial ##634# and click Send
When prompted for a password type 277634#*#
You should now be at "Factory Menu"
Choose "Engineer Menu"
Choose "Other Setting"
Verify that "Set ADC" is set to Enable
From the "Other Setting" page, choose "Set network profile"
You should now be on the "Set network profile" page and in the bottom half of the window you should see a list of *.xml files. These appear to be the network configuration files.
Look at the filenames for the config files and take your best guess at which one to choose for your provider. I'm on AT&T and I fixed the MMS problem by choosing "_PROV_ATT_US_310_410.xml"
After you choose that *.xml profile, your MMS should be working.
DarthVR6 said:
Hey Guys
Really hoping someone could help me out here as I LOVE this phone and do NOT want to return it.....I unlocked an HTC Surround yesterday and was able to pop in my Rogers SIM and start using the phone. However, off the Bat it would not browse. I had to configure rogers APN (rogers-core-appl1.apn) initially. This allowed me to browse ofcourse. Suddenly I noticed I was unable to send MMS or receive them.
However - eventually MY MMS's will get to the receiption although I will get a failed alert, I on the other hand will NOT get any MMS's from senders. All calls are coming in as UNKNOWN CALLER.
I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked
These are my only 2 grips with the phone, MMS and CID. Other small quircks (such as wrong time stamp) I can live with...
If any experts have ANY advice - I thank you in advance.
Regards
Click to expand...
Click to collapse
Can you return the phone to telus after unlocking it?
i.mac said:
Can you return the phone to telus after unlocking it?
Click to expand...
Click to collapse
you should be able to. i don't see why they would have an issue with this. most OEMs just reflash and refurb it.
Same CID issue here on Fido in canada.
Phone was sucessfully unlocked, data is working fine after APN configuration (don't care for or use MMS anymore)
But CID not working, is a biggie! Phone is going back as fast as it was purchased!
Sounds like it's a network issue. Rogers/Fido have problems but Bell (according to another post on XDA) did not. Bell and Telus have the same network.
nakadm said:
Same CID issue here on Fido in canada.
Phone was sucessfully unlocked, data is working fine after APN configuration (don't care for or use MMS anymore)
But CID not working, is a biggie! Phone is going back as fast as it was purchased!
Click to expand...
Click to collapse
let me know if Telus gave you any issues in returning the phone unlocked.
I will test bell and TELUS SIM cards if I can before returning the phone.
I will report back shortly.
i.mac said:
let me know if Telus gave you any issues in returning the phone unlocked.
Click to expand...
Click to collapse
I was able to return it without ANY issues.
Also - the MFG hack is not applicable to the HTC's apparently, it's only good for the LG's. I tried this already before returning it.
Someone please help me with the apn settings on ICS roms!!!
Sent from my LG-P999 using xda premium
shaolinz said:
Someone please help me with the apn settings on ICS roms!!!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
You've been told many times on the forum, RESET DEFAULT APNS. And then one of them will be simple, and just check that one.
Settings
I tried it didnt work for me maybe my settings are wrong i will try again
You was right
sorry on the hellfire 1.2 it would not work for me i am using aokp now and it worked thank you for your time
Simple Mobile APN Configuration on the G2x
This goes out to all my broke peoples out there! Keep yo heads up, Fam, and we gonna get through these tough times together!
NOTE: This guide is for ICS-based ROMS, such as Hellfire Sandwich. This is the most highly recommended ROM for G2x right now ... according to ME!
After much trial and error--having just been forced to involuntarily abandon T-Mo US for Simple Mobile last week due to lack of having paper--the following procedure worked for me. Don't listen to NOBODY ELSE, other instructions DO NOT WORK, I know I tried them all! Especially don't go by the guide on Simple's website, they ain't got a ****in clue what they talking about either! Anyway, I hope it might help other people with the same problem.
If you currently don't see any APNs under System Settings > Wireless & Networks > More... > Mobile Networks > Access Point Names, good! Do the following procedure.
If you've already been pranking around with the APNs trying to get them to work, delete all your APNs under System Settings > Wireless & Networks > More... > Mobile Networks > Access Point Names, reboot your phone and then do the following procedure.
You must not be connected to Wi-Fi when you go through these steps.
From the APNs screen, press the Menu Button. Tap Reset to Default. Wait as much as 5-10 minutes and let the thing do its work. You should now see 2 APNs: Simple and T-Mobile US.
Now you have two APNs there, but neither of them will actually work ... yet. They're generic and now we'll need to do some tweaking.
Counter-intuitively, we're gonna ignore the APN called Simple and work with the one titled T-Mobile US. You'll understand why in a minute, trust me.
Press the Menu Button.
Tap System Settings.
Under Wireless & Networks, tap More...
Tap Mobile Networks.
Check that "Data Roaming" and "Use Only 2G Networks" are both unchecked.
Tap Access Point Names.
If you did the Reset to Default routine above, tap T-Mobile US.
Here are the settings (be careful they are case sensitive and don't put stray spaces in there or you'll be pulling out your hair wondering why it won't work, trust me on that!):
Name: Don't change, leave it as "T-Mobile US". I don't know why but the G2x seems to like it better that way.
APN: simple
proxy: 216.155.165.050
Port: 8080
Username: Don't change, leave T-Mo US setting (whatever that is) intact.
Password: Don't change, leave T-Mo US setting (whatever that is) intact.
Server: Don't change, leave T-Mo US setting (whatever that is) intact.
MMSC: http://smpl.mms.msg.eng.t-mobile.com/mms/wapenc
MMSProxy:[empty]
MMS Port: [empty]
MCC: 310
MNC: 260
APN Type: default,supl,mms
APN protocol: IPv4
Once you finish filling all this in, press the Menu Button.
Tap Save.
This will take you back to the APNs screen.
Now tap the other APN, Simple.
When it opens up, tap the Menu Button.
Tap Delete APN.
You are done. Watch the Signal Strength indicator in the Notifications Bar. It may take a minute, but it should now turn Blue, you should get 5 bars, and your should see a tiny H appear next to it.
You're now good to go, but you can optionally reboot if you feel like it and then check if your APN is still there. If it ain't, program it again and use APNsBU or APN Manager Pro from the Market/Google Play Store to backup your APN settings for easy restoral just in case they keep vanishing.
Good luck!
Hit the "Thanks!" Button below if this helped you.
All Power to the People!
thats a good write up cargohook. will it work on other roms? im using EB ICS
and what does this actually do? what do i gain by changing these settings from stock?
dodgefan67 said:
thats a good write up cargohook. will it work on other roms? im using EB ICS
and what does this actually do? what do i gain by changing these settings from stock?
Click to expand...
Click to collapse
If you're on Simple Mobile it lets you use the web and mms (Multimedia Messaging Service, or "picture messaging"). If you're on T-Mo or another network, it will stop you from using the web and mms.
You say you're a n00b, don't worry my man, we all were once upon a time.... Stick around here and you won't be for long!
Check out this here link, it might help you understand this APNs subject matter: https://en.wikipedia.org/wiki/Access_Point_Name
Good luck.
trust me, ive been a n00b in a lot of places, it will come off soon
but as for the APN, when put a new rom on i get simple and tmobile and it defaults to tmobile and i can browse the web and send mms messages
MMS Still don't work
I'm on EB ICS 4.0.4 Build3. I was having problems with apns just disappearing. I did everything as had been described earlier and my internet started working. Though apn still sometimes disappears I just hard reboot the phone and it comes back. One problem though MMS is still not working, it just keeps saying sending and never goes through. Will see, maybe there is an answer somewhere out there.
Okay so I followed the above instructions but the T-Mobile APN's are locked, there is T-Mobile Data and T-Mobile MMS - HTC Sensation 4G
ZanoobaCrouse said:
Okay so I followed the above instructions but the T-Mobile APN's are locked, there is T-Mobile Data and T-Mobile MMS - HTC Sensation 4G
Click to expand...
Click to collapse
im not 100% sure but it may be different on your HTC, this is the forum for the LG G2x, you might want to try asking in the HTC forum
http://forum.xda-developers.com/forumdisplay.php?f=1110
also this is for ICS roms, are you running an ICS rom? are you rooted? or have a custom rom installed?
ZanoobaCrouse said:
Okay so I followed the above instructions but the T-Mobile APN's are locked, there is T-Mobile Data and T-Mobile MMS - HTC Sensation 4G
Click to expand...
Click to collapse
Just rotate the screen and back it will let u edit the apn
Sent from my LG-P999 using XDA
thanks alot man helped
ICS APN Setting Simple Mobile Working
I Know The Answer But I Need Ten Post To Post Outside Links Meaning I Can't Put The Apns.. =(. But Go On Youtube This User Named muzzzmaggg Has The Video Showing You. The Name Of His Video Is How to setup APN/mobile internet and MMS on SIMPLE Mobile for HTC. It Works For Any ICS ROM. Check It Out And Follow Step By Step And Where The APN Says Not Set Make Sure It Says Not Set Instead Of None. If All Goes Well You Should Have Simple Mobile Running On Your ICS ROM. It Has Worked On 5 Devices So I Know It Works On ICS 4.0.3 And 4.04 Etc..
I just bought a used HTC One X. I factory reset the phone. I signed up to Airvoice Wireless plan and bought a sim card off ebay. I cut the sim to micro sim. Now the phone works.
However, the data will not connect no matter what. Next to mobile network, it says disconnected. I have set the APNs as listed at unlockit.co.nz and I also called AV cs and was on the phone for half an hour - they tried everything, including another factory reset. No luck.
On the top bar it has an "E" but will not connect to 3G.
Has anybody used this plan or another?
Is it android, the htc phone, the sim card, or am I missing something obvious?
The phone is on Android 4.0.4 and is AT&T locked.
APN details:
Name: Mobile Web
APN: att.mvno
Proxy: 66.209.11.33
Port 80
APN Type: default
MMS:
MMSC: mmsc.cingular.co`m
APN Type: mms
proxy and port are the same.
Make sure the apn you put in is selected. It should have a green circle beside it when it's selected.
Sent from my One X using xda app-developers app
exad said:
Make sure the apn you put in is selected. It should have a green circle beside it when it's selected.
Click to expand...
Click to collapse
Yeah. I got that. Still nothing.
Then your apn settings must be wrong.
*edit* I did some research for you. Seems the apn settings on their website are outdated which looks the same as you have. Call them or visit for the correct settings.
Sent from my One X using xda app-developers app
exad said:
Then your apn settings must be wrong.
*edit* I did some research for you. Seems the apn settings on their website are outdated which looks the same as you have. Call them or visit for the correct settings.
Click to expand...
Click to collapse
Well, now the data works slow. But I still don't see "3G" on the status bar. It always says "E"
Also, there is no option to turn 3G on or off, under Mobile Network, in Settings.
Yes, I called Airvoice and was on the phone for 30min+ and got all the apn settings from them. I guess they're correct but why it didn't work then, but now it suddenly works, I don't know. Beats me.
They may have reset your phone on their network
Sent from my One X using xda app-developers app