Sprint Touch Pro2 unlocked, data not working T-Mobile - Touch Pro2 CDMA

I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?

Have you tried out the wireless configurator? I'm sure they won't have your exact phone, but the settings should be close enough.

dead link....

Got it to work, oddly enough I had to delete the connection, then create it again
Didn't change anything, just deleted it and made a new one with the same settings...

Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.

velo25 said:
Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.
Click to expand...
Click to collapse
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect

sp1kez said:
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect
Click to expand...
Click to collapse
Hi there,
I did exactly as you described, but for the most part it's not working. I am guessing I have a radio problem. Which radio are you using? Thanks again.
James

some people have problems connecting with certain APNs on tmobile. first try ecp.tmobile.com that SHOULD work and its the newer apn that they made for 3g/smartphones to use so it should be faster EDGE. and if its not working delete all connection settings make a new one. no pass or username. IF it dont work no matter what contact tmobile they helped me when i had an att phone with them

sp1kez said:
I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?
Click to expand...
Click to collapse
I have the same issue. using 1.96uw radio and mighty rom and cant get the data to work. I have Tzone as my data plan.

Bumping Up Great Information
Just wanted to bump this for those of us who have the HTC Touch Pro 2 and for whatever reason the data stops connecting.

Related

Anyone else got their GPRS to be dead when upgrading to Faria's ROM?

No GPRS for me Even upgraded Radio ROM and still no dice.... is there a fix for this or am I doomed?
Actually - i can send texts so seems like this is some sort of a WM6 bug... anyone?
VanFanel said:
No GPRS for me Even upgraded Radio ROM and still no dice.... is there a fix for this or am I doomed?
Click to expand...
Click to collapse
Mine works. Where are you? Which provider? Which phone? etc etc.
--M
GPRS worked straight away for me after installing this ROM. Did you select the right provider when you setup your phone? You can rerun that (to verify) by going to Start > Programs > Accessories > Operator cfg (The phone will have to do a soft reset after this runs).
if u use T-Mobile change to wap.voicestream.com
My GPRS died as well. I had to flash the rom and the radio multiple times. I am using T-Mobile US. Radio 2.19.
MaciejN said:
My GPRS died as well. I had to flash the rom and the radio multiple times. I am using T-Mobile US. Radio 2.19.
Click to expand...
Click to collapse
I have Cingular with an MDA (unlocked); I selected the right provider, checked all my settings... the "G" or "E" icons do not even appear; i just have two arrows and an "x"
Check your settings here for GPRS:
https://www.cingular.com/support/deviceConfig.do?content=KB56475.html
Check here for MMS:
https://www.cingular.com/support/deviceConfig.do?content=KB56044.html
T-Mobile US
Radio: 2.25.11
No problems with GPRS here.
trojan9x said:
Check your settings here for GPRS:
https://www.cingular.com/support/deviceConfig.do?content=KB56475.html
Check here for MMS:
https://www.cingular.com/support/deviceConfig.do?content=KB56044.html
Click to expand...
Click to collapse
They've all been triple checked; the GPRS icon doesnt even appear - period.
VanFanel said:
I have Cingular with an MDA (unlocked); I selected the right provider, checked all my settings... the "G" or "E" icons do not even appear; i just have two arrows and an "x"
Click to expand...
Click to collapse
The two arrows and the "X" means your Wi-fi is on, but cant find any wifi or hotspot connection. Go to comm manager and turn of the wifi.
here is a silly question.
Go into your comm manager and see if your Phone icon is on or off. (look to see if it has an X on it). If it is on, turn it off.. wait a minute... then turn it back on and see if that helps. Sounds like your phone is stuck in flight mode.
Mr Rulas said:
The two arrows and the "X" means your Wi-fi is on, but cant find any wifi or hotspot connection. Go to comm manager and turn of the wifi.
Click to expand...
Click to collapse
Wifi was off at the time - I made sure it was. I rebooted the phone multiple times with no avail...
did you try what i mentioned?
VanFanel,
Yes, I had the same problem with Faria's AKU3.3 rom. I'm using Tmobile and for some reason, nothing would allow it to reconnect to GPRS after about 1 day of use. Tried soft reseting, pulling the battery, disabling wifi, disabling and re-enabling the phone, making new connections profiles, disabling push, disabling activesync OTA, etc. You name it, I looked into it. I did a hard reset on the phone and it worked again for about a day and then just refused to connect again. Finally, I just installed the MB WM6 rom and everything has worked for the past week or so. The GPRS connection did pop up with an X for about 1/2 a day, but I have a feeling that was actually caused by Tmobile's network being down or unreachable in the area (thunderstorms), because GPRS was connected again in the morning. I never did figure out what exactly was wrong but I feel your frustration.
Doc
trojan9x said:
did you try what i mentioned?
Click to expand...
Click to collapse
Yessir did that - nothing.
Doc_lee - excatly but i did not even have connection period. The funny thing I tried the mUn WM6 ROM and that worked just dandy, then I upgraded to Farias - and no dice, then I downloaded to Farias AKU 3.3 and it works just dandy.
Blah - I'll wait for the next revision
Solution!
I know why!
If you use "registry Wizard" you need to reenter your password, which is "tmobile" for your internet gprs connection.
Easy solution for a simple problem
Not sure what you are talking about. I don't see any option for a GPRS password within "Registry Wizard". Can you clarify or provide a screen cap?
tonblom said:
If you use "registry Wizard" you need to reenter your password, which is "tmobile" for your internet gprs connection.
Click to expand...
Click to collapse
GPRS Fix
Hey, I was experiencing the same problem with my orwells rom. I tried something but it's only been tested for one day...so far i have not experienced a drop out in my gprs connection like before (same as urs). create a new gprs connection with the exact same information as your previous one, just name it differently. go to settings-connections-add a new modem connection-put the same info as your current gprs settings - in "enter name for connection" put a different name.then under advanced- select networks select that "connection" as "program that automatically connect to the internet" then reset ur fone and see how it goes...just make sure u name ur connection differently compared to the old one - like creating a whole new different connection, only with the same gprs info
joecruz said:
Hey, I was experiencing the same problem with my orwells rom. I tried something but it's only been tested for one day...so far i have not experienced a drop out in my gprs connection like before (same as urs). create a new gprs connection with the exact same information as your previous one, just name it differently. go to settings-connections-add a new modem connection-put the same info as your current gprs settings - in "enter name for connection" put a different name.then under advanced- select networks select that "connection" as "program that automatically connect to the internet" then reset ur fone and see how it goes...just make sure u name ur connection differently compared to the old one - like creating a whole new different connection, only with the same gprs info
Click to expand...
Click to collapse
So let me get it straight - you also had the "two arrows and x" icon instead of the big G/E for the GPRS connection, then you tried a brand new connection and it worked fine?

No 3G icon or data connection

Hello everyone,
I got my Captivate yesterday shipped from letstalk.com. Everything with it has been working well, except I don't get a data connection with it at all, except WiFi.
As instructed by the sticker on the box the sim I am using is from my old phone, a Samsung SGH-A707 flip phone. The sim is a little over two years old. When the sim is in that phone, I get a 3G icon immediately.
I have tried turning the phone off, leaving it for several minutes, turning it back on again. Also removing the battery.
When I go to Settings, Wireless and Networks, Mobile Networks, Access Point Names, I see ATT WAP listed. I have tried adding another Access Point Network based on settings seen elsewhere in this forum which differed slightly by specifying a username and password, and not having the proxy and port set. But selecting this other APN has no change.
When I go to Network Operators all I see is an unselectable 'Default Setup' item. Others have reported seeing network connection information there, can anyone confirm on their Captivate?
Checking or unchecking 'Data roaming' does not seem to have any effect.
Under Settings, About Phone, Status the Mobile Network Type is listed as 'HSDPA' but Mobile Network State is 'Disconnected'.
LetsTalk are sending me a new SIM to try, but since I get a 3G connection on my old phone my suspicion is that this is a phone problem.
Does anyone have any other ideas though? Any help would be much appreciated.
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
radi0chik said:
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
Click to expand...
Click to collapse
Yeah it shows AT&T under Network.
Nope, not in airplane mode, but thanks for checking, I'd rather you'd assume I was stupid than not ask me the question!
YellowGTO said:
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
Click to expand...
Click to collapse
It is a 3G sim, at least that's what it is labeled as. Like I said I (apparently) got a 3G signal on my old phone. And a new sim is on the way.
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
labbu63 said:
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
Click to expand...
Click to collapse
That's the one, flames and 3G.
jiayi345 said:
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
Click to expand...
Click to collapse
Great, that gives me some hope the new sim that is on the way could fix it, thanks!
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Did you find a solution for this? I'm having the exact same problem with my Captivate. No 3G icon and no packet data connection or mms. When I try to go to a page it immediately gives me the "not found: check your data connection" page, and when I try to send a mms, the 3G icon appears like if it was trying to connect and send it and then disappears when the message fails to send.
I just updated to 2.2 today and I no longer have 3G as well.
just an FYI as long as wifi is turned on you will not see the 3g icon.
I have noticed that when you turn wifi off you generally will not see the 3g icon until you do something with the phone that requires data connections
Turn off wifi and try opening a website via browser...the 3G icon should pop-up automatically at that point
scottlinux said:
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Click to expand...
Click to collapse
Hello sir, I tried this and now i have 3G(icon popped up and internet/mms works) but am i incurring roaming charges?
For me even that's not working, I think my stupid phone is broken.
When I got a refub'ed Captivate for my partner via AT&T online store since it was only $49, I followed the instructions that came on the box, and everything worked except no 3G/data. So thinking that it might be because of a refurb'ed unit, I called AT&T. They told me to bring it into a corp office store. Fortunately, there's one right down the street from me. I took it in, they fiddled with it for about an hour, including swapping 3 different SIMs, and told me that it was a defective phone. I asked then how do I get a replacement. The rep told me to contact cust service for them to ship a replacement out and it'll include instruction to ship the defective one back since they can't replace refurb unit there at the store. So I went out to my car, called the cust service. The cust service rep told me that I have to send the defective one in first before they'll send me a replacement. I got angry and I went right back in the store, grabbed the rep that was helping me out and told him to please talk to the cust service rep to work things out because I'm not leaving the store until it's resolved. So they talked on the phone for about another 30 min. Then they hung up. The rep fiddled with it for another min, then handed me the phone and the 3G/data was working. Appearantly it was the way that the phone was registered with the system, something was out of whack and 3G/data was not available for that phone line. I then recalled that when I ordered the phone from AT&T, I got an email with instructions that I had to follow, which I did, then I followed the instructions that came with the box. I didn't think much at the time, but it seems like the instruction was telling to do the same thing as the email's instruction was except it was via a slightly different way. So I think I might have inadvertly register the phone twice. In any case, when that happens, 3G/data is not available and yet, the reps checking in the system found the account was setup correctly with the proper plans, changed plans, swapped SIMs, and came to the conclusion of defective phone when the phone was perfectly fine. I don't know if this will help any one. But if your phone is not flashed or rooted, you might want to have AT&T check your account and phone registration.
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
you just replied to a thread 5 months dead..
Thank you for updating.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Click to expand...
Click to collapse
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
TRusselo said:
you just replied to a thread 5 months dead..
Click to expand...
Click to collapse
...and, it looks like someone found it useful.. Five months, or five days, or five minutes.. If it isn't helping, why say anything at all?
roguegrl said:
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
Click to expand...
Click to collapse
Hey Guys ok so i am with Rogers in Toronto...I flashed it to stock but have flashed it using AT&T stock (Dont ask why) and now i am unable to use my data... Any help would be greatly appreciated...i am able to use my phone with no issues....
Got my 3G back.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
Dude, thank you so much !

Mytouch 4G, will not connect to tmobile network

Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???
astang99 said:
Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???
Click to expand...
Click to collapse
Bad SIM card.
no, tried 3 different sim cards, all the same response, 2 different mytouch 4G's with the same problem, only says limited service
I had a very odd issue similar to this after trying some different roms and then using CWM to restore my RG rom...
In short, I was only able to get service via wifi calling and while in my 'home' area. As soon as i left my home, I would loose all service while others maintained service just fine. If i didn't know any better, it would seem that my phone was locked to a specific tower.
It took a factory reset on the rom before I could get any service back while outside of my home market.
that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service
shot in the dark, but... did you check your apn settings???
how do I check apn settings?
astang99 said:
that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service
Click to expand...
Click to collapse
I would grab a fresh rom, factory reset the device, flash the rom and reflash the radio. At this point, if you don't do so regularly, MD5 check what you download to ensure its as it should be.
If we go with the 'locked to a tower' assumption, when this happened to me, it appeared 'locked' to the tower it first connected to upon reboot. If you are not in that area now, it prob wouldn't connect.
Also, i have had nothing but problems when I attempted to apply the APN settings listed in forum posts. Just default them, see if it helps..
Settings> Wireless & Network> Mobile Networks> APN Settings > menu button, reset to default. But i think this only affects mms, internet and not the connection to the mobile network itself.
**edit**
I also received an error when attempting to manually connect or search to a mobile network.
factory reset, from cwm?
Yes. Once completed, i went ahead and reflashed the rom while still in CWM.
any other ideas if this doesnt work?
lol, brick it and call tmobile.. "its stuck in a bootloop"
another thought is to call tmobile and ask them essentially if they can reset your device in the towers. I worked for them (voicestream) like 12 years ago, the lingo has most likely changed but there maybe something in the system that is causing the problem..
I was able to see the problem go away once i factory reset, so I didn't bother. Just don't mention anything that could be noted as 'warranty voided'..
Typically, when I call, i give them just enough information to get them to do exactly what I want. They shouldn't care that you run a custom rom and they don't need to know.. just the fact that you cannot connect to the network should be information enough.
T-Mobile US APN Settings: (By Elvis_Freshly)
Click on Menu
Click on Settings
Click on Wireless & networks
Click on Mobile networks
Click on Access Point Network
You will see a tab with Some provider settings,if rooted device with custom ROM.
Ignore it for now.
Click on Menu
Select New APN from popup menu.
You will see a window come up with a bunch of tabs.
Clcik on name and Name the connection as T-Mobile USA
Click on APN and enter epc.tmobile.com
Click on Proxy and enter 216.155.165.50
Click on Port and enter 8080
Username will show as (leave it alone do not touch)
Password will show as (leave it alone do not touch)
Server will show as (leave it alone do not touch)
Click on MMSC and type in http://mms.msg.eng.t-mobile.com/mms/wapenc
Click on MMS proxy and type 216.155.165.50
Click on MMS port and type 8080
MMS Protocol should be WAP 2.0 if not then click on tab and select WAP 2.0
MCC should be set to 310 if not click on tab and set it to 310
MNC should be set to 260 if not clcik on it and set to 260
Click on Authentication type and select None
Click on APN type and enter default,supl,mms
And then Click on menu and save it.
Now you go back and you will see a T-Mobile US Apn that we just created.
Select that and a red circle should appear next to the Tab.
Now press back twice to go to Wireless & Networks screen
Uncheck Mobile network tab and wait for a few secs;
Check the Mobile networks tab again;
Now reset your phone and enjoy T-Mobile data, MMS and SMS
Click to expand...
Click to collapse
Sorry about the copy and paste but this seemed to be the one exception to the case, I would take a little time to look threw some of the rom settings. If this doesn't work send the phone back, it seems to me that's the last thing you want to do but if this doesn't work then you may have no choice but to and why waste more time.
i doubt this issue has anything to do with the apn settings as those only affect T-Mobile data, MMS and SMS. Even if they were completely wrong, the phone would still make a connection to the network for voice services.
When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk
inst1029 said:
When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.
Orical said:
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.
Click to expand...
Click to collapse
See, this is the difference. You were able to connect to tmobiles network. OP is unable to get that far. There is no service, and even manually attempting to select a network resulted in an error.
Sent from my HTC Glacier using XDA App
The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
Sent from my HTC Glacier using XDA App
urmothersluvr said:
The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Boned..
Sent from my HTC Glacier using XDA App

[Q] 3g issue

Hello there, i just got this phone 3 weeks ago and since i have wifi i didnt test the 3g conection before. i activated a data pack and i just realized that my 3g doesnt come on at all. the screen shows 4g left side of the signal strengh but it doesnt work at all. i got at&t version. i confirmed with my carrier and i did activate data, they even helped me to set up the apn but is still not working. can you helpe me? thanks!
PD: they said they couldnt have done more because they dont support that type of device
Does it say 4G or 4G LTE? The at&t icons are a bit different I'd you're not used to them.
4G = hspa
4G LTE = LTE
So if you're getting the 4G icon you are actually getting 3G hspa speeds.
Sent from my Evita
If another carrier besides AT&T, you will need to find the APN settings for your carrier and manually enter it into Settings>Mobile network settings>Access point names. Select "New APN" and enter the correct settings for your manufacturer.
The 4G icon simply means a network is present, it doesn't mean you are connected to it.
thank you for helping people. whel actualy i wouldnt mind getting 3g network access, the point is that i dont have internet access at all. i called my carrier (Claro - El salvador) and they helped me to set up the apt but is still not working. i was wondering if there is something else i could try to fix this
nevermind, i finally fixed it
Please share the fix so the information is available for anyone who might have the same problem in the future.
Sent from my Evita
Please share the fix so the information is available for anyone who might have the same problem in the future.
Click to expand...
Click to collapse
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Thankyou, these threads live on long after we're finished with them so it's important to have the information readily available for future troubleshooters.
Sent from my Evita
tolonuia said:
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Click to expand...
Click to collapse
I'm guessing you either had not entered the APN info exactly correctly the first time. Or also, after entering the APN you actually have to select it as the "active" one on the list of APNs (making sure it has the colored dot next to it). Maybe it did need a factory reset, but this shouldn't be necessary just to change APN.
Happy you got it figured out.

New AT&T unlocked g flex 2 on tmobile. Data not functioning!

I jumped on the $250 eBay deal for this phone. Today, after installing my tmobile SIM card I can talk and text fine but the mobile data is not functioning. I've gone into the "Data Manager" menu and turned on the "mobile data"...airplane function is off....performed a factory reboot, and still nothing. What am I missing? Do I need to do an APN configuration? Being an unlocked phone, I thought it was a matter of plug and play. Data works fine in my moto g. Please help. Thanks
scrubsr1 said:
I jumped on the $250 eBay deal for this phone. Today, after installing my tmobile SIM card I can talk and text fine but the mobile data is not functioning. I've gone into the "Data Manager" menu and turned on the "mobile data"...airplane function is off....performed a factory reboot, and still nothing. What am I missing? Do I need to do an APN configuration? Being an unlocked phone, I thought it was a matter of plug and play. Data works fine in my moto g. Please help. Thanks
Click to expand...
Click to collapse
Yes, get your apn settings from Tmobile and enter inSettings, Networks,mobile networks, access point names. Create a new APN for t-mobile...save....choose the new apn. .... see if it works
Yes, sounds like you'd have to enter APN values, especially if voice and text are working. Not all phones auto populate APN values.
Not sure if these APN values are correct but it's a starting point: http://apn-settings.com/t-mobile-apn-settings-step-by-step-configuration/ . This is T-mobile's site for generic data settings for non T-Mobile phones: https://support.t-mobile.com/docs/DOC-2090
You guys were spot on...contacted tmobile and they had me up and running in less than 5 min with the proper APN config. Thanks for the help fellas.
Now if I could just get the latest software update without having to purchase the gophone SIM/plan...
Does Hotspot feature work for you?
scrubsr1 said:
You guys were spot on...contacted tmobile and they had me up and running in less than 5 min with the proper APN config. Thanks for the help fellas.
Now if I could just get the latest software update without having to purchase the gophone SIM/plan...
Click to expand...
Click to collapse
Sorry to revive such an old post, but I am thinking of doing the same thing right now ($200 for a new unlocked AT&T Flex2), and wondered if your WIFI Hotspot function on the phone works with TMobile?
I've tried other AT&T unlocked phones on TM, and when I turn on the hotspot feature, I get a network error.
Thanks.
ps. Can you post the APN settings that TM gave you?

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