jacked up replacement Sensation - HTC Sensation

Just got my replacement phone from HTC and the screen has a bunch of lil scratches everywhere,I sent them a perfect condition phone,I realize it's a refurb but damn it shouldn't be this bad,will see if they'll send another

they have to, but that is the EXACT reason i didnt return mine, there is a dust fingerprint under the screen, but everything else is perfect, and i didnt want to get a phone with more problems back than the one i sent in
sorry to hear that, but send it back! (as annoying as that it)

Solidus_n313 said:
they have to, but that is the EXACT reason i didnt return mine, there is a dust fingerprint under the screen, but everything else is perfect, and i didnt want to get a phone with more problems back than the one i sent in
sorry to hear that, but send it back! (as annoying as that it)
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Click to collapse
yeah it had a bluetooth problem but physically it was perfect,I'm so pissed i won't even put my sim card in it,oh well another week with my backup ****ty optimus T

Related

Would you replace your phone if it had one piece of dust..

Just noticed a tiny teeny spec of dust... So small I hardly notice it.its not a pixel its just one tiny spec. Anyways the phone is perfect other than this, no reboots, no bleeding. Great.
Question is would you return it? I dont want to but my ocd may get the best of me.
That would drive me bonkers. If they'll take it back, I would. But knowing that most carriers consider a burned out pixel acceptable ( and not cause to replace a phone),I'm guessing that they would balk at replacing it. If it was me, it would be one of those battles I'd "choose" to fight.
Depends on you. Can you live with it?
Also, did one speck get in when the phone was made or will more work their way in?
ickster said:
That would drive me bonkers. If they'll take it back, I would. But knowing that most carriers consider a burned out pixel acceptable ( and not cause to replace a phone),I'm guessing that they would balk at replacing it. If it was me, it would be one of those battles I'd "choose" to fight.
Depends on you. Can you live with it?
Also, did one speck get in when the phone was made or will more work their way in?
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Click to collapse
That's exactly what I was wondering. Its so small and in the center kinda so I don't know how it could have got there after I got it.. But could have..
If it was in there I didn't notice it till now.. Its almost like after you clean the screen off, theres those few spots that you can barely see that is something sticky needing a finger nail to scratch off. So small but still I know its there... Well I got till the 18th too return it. Will see if any more come .
Edit: I guess it could be a tiny pixel the more I look at it. Some angles make it almosy vanish... Hmmm I'm not gonna worry about it unless within my return period it gets worse...
You would think if it was dust there would be more ? Or at least closer to the edges...
Meh... Whatever, don't see it on black screens thats all that I care..
If you want to return it just tell them your phone is freezing and rebooting itself after you tried multiple factory resets. If the dust gets on your nerves then you have the right to replace it. You paid for it. Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
jrwingate6 said:
If you want to return it just tell them your phone is freezing and rebooting itself after you tried multiple factory resets. If the dust gets on your nerves then you have the right to replace it. You paid for it. Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
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Click to collapse
This is exactly what I'm afraid of.... This device is perfect otherwise and you really need to look hard to see it. I wouldn't be surprised if I gave it to someone to look for dust or a bad pixel they would miss it unless very thorough....
Thanks dude..
jrwingate6 said:
Personally I wouldn't because I would be afraid of getting a ****ed up device.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I totally agree. I always thought it was bogus that they could even do this. I've been lucky, mostly received new or looks new. But we've all heard the horror stories. I'm loath to return any phone.
I had a speck of what looked like cigarette ash under my screen. Then it was gone. *shrug*
Sent from my LG-P999 using XDA App
Ok with the screen off very carefully you can see it in the right light angle..
So its a piece of dust that to me looks like it got there when made and its so small I never noticed.... I'm good thanks for the feedback I'm keepin it..
I would definitely replace it. If one piece of dust somehow got passed the supposedly sealed screen. Then more dust can and will find its' way in over time. I had that problem with my mytouch 4g. I noticed a tiny spec, then a week later more and more kept building until it was just horrible.
I have one to the left of the status bar. I know it won't be visible with 2.3 and it's black status bar so I'm not sweating it. I would exchange it if it were elsewhere tho.
Sent from my LG-P999 using XDA Premium App
Because of screen bleed there is an opening between the LCD and the glass when u look from the angle that's how it gets in I had on mine too after I used it for a week or so.
Sent from my Nexus S using XDA App
samomamo said:
Because of screen bleed there is an opening between the LCD and the glass when u look from the angle that's how it gets in I had on mine too after I used it for a week or so.
Sent from my Nexus S using XDA App
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Click to collapse
Thats definitely not where mine came from. Well more than likely cause the bottom I have no screen bleed at minimal at top.. Its more towards bottom of screen, just don't see that being the case.maybe some
Ok. So I couldnt stop looking at it even though it was barely there.
so I called them, told them I bought the phone out right 500 and I have dust under the screen. He said hold on, came back on the phone and said that they would exchange it with a 10 dollar restocking fee. I said BS, Im not paying that for dust under my screen, why? He said "because once it left the store we dont know what you did to it to get dust under the screen". I said, BS again, My phone is 9 days old without a scratch or dust around the edges under the tmobile cover its been using the whole time and that even if I was in a dusty environment that its not exceptable to have dust. I had a nexus, vibrant, vibrant 4g, hd2, touch pros etc. Im not stupid and im not paying the fee". He argued again and I said well then, it reboots too, I was not gonna mention that but since your hastling me it has a bad rebooting issue (it didnt but I read here and know what I can get away with). He then said ok well bring it in and will look at it.
So I get there ( you can tell they were expecting me) and he basically was pretty chill and returned it although another rep was trying to say I need to pay the stocking fee and asking the dude if he could replicate the reboots (ahole), and etc. Anyways they didnt charge me the fee and gave me my new device. While sitting there after it booted I inspected it very very closely. In a few seconds I found a dead pixel. I go to show him and he says " I cant see it, thats just dust on the screen protector". So we take it off, I look again and can still see the faintest pixel changing from gone to black while angling the device. I give it back and say yup, right there, (now at this point the other rep is getting mad lmfaooo). The rep thats helping me cant see it, I say what? Its right there, pointing to it, (it was very small but I could see it) he still cant see it. So I say hold on, then I go in the brower, find a i with the dot on top and put it right above that and say look right about the dot about the i. He does, still cant see it and shows the other rep getting mad. he then says yea he sees its, but they still are hasling me cause now Ive went through 3 devices (one brought back, dead pixel and now to get a new one. lol) So I say " what you mean burn through 3 devices like I chose too. I paid 500 dollars for this and im not walking out with a device with a dead pixel right off the bat". The other rep tells my rep to go talk to the manager. So that rep leaves. for a few.... LOL
As the dude is back talking to his manager, the other rude rep was helping a customer put on a screen protector. the guy and him are talking about it being a pain in the arse putting those on and dust always gets under the screen. So I using my XDA experience but in and tell the REP, " Hey bro, a little trick if your say at home is turn on the shower and let the dust fall to the ground, then wash hands realllllly good, then try it and it will be wayyyyyy easier". LoL. Then said "im kind of a phone nerd, I know my **** man"... He didnt look to happy after that cause the customer was really intrigued especially after watching me fight with them..
The dude comes back and says "ok, my Manager said its a judgment call and its up to me. My manager couldnt see it (are these idiots blind) but I know finally can so I will exchange it". Then said he cant exchange any more times (hell id refund then go down the street and buy another with a new 30 day warantee.lol). So anyways. I finally got a new device. No dust or pixel issues, lets hope I get no rebooting issues. I think it may have a little more screen bleed but that don't bother me none. If they would have made me pay the 10 dollar re stock fee I would have returned the device and went down the street also.... Jack asses. like im supposed to walk out with a dead pixel.....lol
got my new phone, so far so good...
smashpunks said:
Ok. So I couldnt stop looking at it even though it was barely there.
so I called them, told them I bought the phone out right 500 and I have dust under the screen. He said hold on, came back on the phone and said that they would exchange it with a 10 dollar restocking fee. I said BS, Im not paying that for dust under my screen, why? He said "because once it left the store we dont know what you did to it to get dust under the screen". I said, BS again, My phone is 9 days old without a scratch or dust around the edges under the tmobile cover its been using the whole time and that even if I was in a dusty environment that its not exceptable to have dust. I had a nexus, vibrant, vibrant 4g, hd2, touch pros etc. Im not stupid and im not paying the fee". He argued again and I said well then, it reboots too, I was not gonna mention that but since your hastling me it has a bad rebooting issue (it didnt but I read here and know what I can get away with). He then said ok well bring it in and will look at it.
So I get there ( you can tell they were expecting me) and he basically was pretty chill and returned it although another rep was trying to say I need to pay the stocking fee and asking the dude if he could replicate the reboots (ahole), and etc. Anyways they didnt charge me the fee and gave me my new device. While sitting there after it booted I inspected it very very closely. In a few seconds I found a dead pixel. I go to show him and he says " I cant see it, thats just dust on the screen protector". So we take it off, I look again and can still see the faintest pixel changing from gone to black while angling the device. I give it back and say yup, right there, (now at this point the other rep is getting mad lmfaooo). The rep thats helping me cant see it, I say what? Its right there, pointing to it, (it was very small but I could see it) he still cant see it. So I say hold on, then I go in the brower, find a i with the dot on top and put it right above that and say look right about the dot about the i. He does, still cant see it and shows the other rep getting mad. he then says yea he sees its, but they still are hasling me cause now Ive went through 3 devices (one brought back, dead pixel and now to get a new one. lol) So I say " what you mean burn through 3 devices like I chose too. I paid 500 dollars for this and im not walking out with a device with a dead pixel right off the bat". The other rep tells my rep to go talk to the manager. So that rep leaves. for a few.... LOL
As the dude is back talking to his manager, the other rude rep was helping a customer put on a screen protector. the guy and him are talking about it being a pain in the arse putting those on and dust always gets under the screen. So I using my XDA experience but in and tell the REP, " Hey bro, a little trick if your say at home is turn on the shower and let the dust fall to the ground, then wash hands realllllly good, then try it and it will be wayyyyyy easier". LoL. Then said "im kind of a phone nerd, I know my **** man"... He didnt look to happy after that cause the customer was really intrigued especially after watching me fight with them..
The dude comes back and says "ok, my Manager said its a judgment call and its up to me. My manager couldnt see it (are these idiots blind) but I know finally can so I will exchange it". Then said he cant exchange any more times (hell id refund then go down the street and buy another with a new 30 day warantee.lol). So anyways. I finally got a new device. No dust or pixel issues, lets hope I get no rebooting issues. I think it may have a little more screen bleed but that don't bother me none. If they would have made me pay the 10 dollar re stock fee I would have returned the device and went down the street also.... Jack asses. like im supposed to walk out with a dead pixel.....lol
got my new phone, so far so good...
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Click to collapse
Haha, yeah it's a huge PITA to get them to replace your phone more than once on the same day. Today I went to target to get mine replaced since it had a dead pixel and I also scratched the screen somehow lol, I new the guy would tell me that he couldn't see the dead pixel and would not accept the return so I just went into the recovery and formatted the system so the phone wouldn't boot . After I got my second phone i went straight to the darkest place I could find in the store to check for the backlight bleed and noticed that it way worse than my first phone so I went back to the guy and told him to look at the edges of my screen and he kept saying that he couldn't see anything wrong with the phone and eventually even told me that I was just being nitpicky and that he wouldn't replace it again So i figured Ill just get it replaced through CS until I get one with minimal bleed.
aim1126 said:
Haha, yeah it's a huge PITA to get them to replace your phone more than once on the same day. Today I went to target to get mine replaced since it had a dead pixel and I also scratched the screen somehow lol, I new the guy would tell me that he couldn't see the dead pixel and would not accept the return so I just went into the recovery and formatted the system so the phone wouldn't boot . After I got my second phone i went straight to the darkest place I could find in the store to check for the backlight bleed and noticed that it way worse than my first phone so I went back to the guy and told him to look at the edges of my screen and he kept saying that he couldn't see anything wrong with the phone and eventually even told me that I was just being nitpicky and that he wouldn't replace it again So i figured Ill just get it replaced through CS until I get one with minimal bleed.
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Click to collapse
I paid 500 cash. Damn right ill be nit picky... Lol

[Q] Loose Screen?

Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
I've posted the same thing and you're not alone. What you can do is put a paper inside the case and it'd resolve your problem for now
Sent from my HTC Sensation 4G using XDA App
You need to return that **** asap!
Sent from my HTC Feeling.
There appears to be some build quality issues with some devices out there last night I discovered that vibrate doesn't work on my phone.
check out my 1st and 2nd post in this thread just called T-Mobile and they're overnighting my phone, I love this phone but this is the first phone I had to exchange twice
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Bad vibrations... lol
I noticed on mine the vibration is very mild compared to say the MyTouch 4G.
RickCain said:
Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
Click to expand...
Click to collapse
I have it to, actually dont know if I should take it so seriously.
Yhe it clicks a little but nothing serious.
Yup, my one day old sensation also clicks and make that noise when I press on the bottom right of the screen, just like yours. Also, the capacitive buttons are unevenly lit. This is my second unit, and I am very disappointed. I returned the first one because of a wacky battery. Build quality on that one was perfect. I might return this unit also.
Any other folks with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App
darkdelusions said:
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Click to expand...
Click to collapse
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
mcp2009 said:
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
Click to expand...
Click to collapse
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
i got the same problem.. didnt think it was a big deal.. im more concerned about data issues and root.. got mine on craigslist so i cant exchange right? i would have to take it up with htc correct?
when you exchange it.. do they charge you again?
i sent in my phone and they ordered me a new phone i received a charge of 291 dollars ontop of the previous 280
mike2518 said:
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I already talked to them and they were ready to overnight the replacement phone but they said they couldn't because I'm in my buyers remorse period
the bottom right corner seemed loose for me too, but i din't care that much and now, after using it for about 2 weeks it fits tight. don't know what happened.
anyone with loose buttom right corner and now its tight ???
what did you do ??
mine is loose too !!!
thats my second unit too... the first one made crackling noises when typing messages. this one is better ... but with loose corner !!!
mine is more like a loose right side. you can physically feel the screen go in to the back cover
xnifex said:
mine is more like a loose right side. you can physically feel the screen go in to the back cover
Click to expand...
Click to collapse
Yes, my first unit was flawless, I would have kept it if not for the wacky battery. This one annoys me every time I press on the right lower portion. I'm weighing my options, I only have 3 days left to exchange/return it to walmart
Sent from my HTC Sensation 4G using XDA Premium App
Got the same problem.
Tomorrow i am gonna switch back covers and see if it is the issue.
I think when you take the back cover of to many times the right side will show this problem.
Greetz.
Happens to my phone as well only if I press the right point. That sounds come from the battery. Pull the backcover and press on the battery then you'll hear some clicks. But I couldn't figure out how to solve that. Even putting paper didn't help.

Just got Robbed by HTC in daylight

I had the 'famous' touch screen lockup issues at lockscreen. Well, I tried everything members here suggested and everything failed. So i decided to send it to HTC and i get a phonecall in the middle of my Calculus ii class giving me a quote for *(**$160 DOLLARS to repair the "LCD" reason being that the warrantly sticker was torn???!!!??? I checked before I sent it it!! It was still intact! I mean I know that LCD is not the issue but I kept a straight face and let them charge my credit card.. Now Im just waiting to hear from them and see how much they failed.
HTC u disappoint me.
Dispute it!
If you claim it was under warranty and that the sticker was not torn, first fight them BIG time. If they won't budge then you need to dispute the charge on your credit card stating it was under warranty. (BUT WAIT UNTIL YOU HAVE THE PHONE BACK!)
If there is a will there is a way!
Next time take pictures of the phone before you send it anywhere! Its always nice to have proof of the truth if something like this happens
Sent from my Sensation using xda premium
Wow!! That is damn annoying!! Must be their technician whose repair it make a mistake about the warranty sticker..
Sent from my HTC Sensation Z710e using XDA App
naimmkassim said:
Wow!! That is damn annoying!! Must be their technician whose repair it make a mistake about the warranty sticker..
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
If i were you, i will go straight to their warranty center and see their manager! Nothing to worry about as you want a justice, and i believe, if you had go far just for this, for sure their manager will understand it that you are not lie.
Sent from my HTC Sensation Z710e using XDA App
Wow. Nice job htc.
Just cross your fingers and hope youll get ics when you get the phobe back. Hehehehe
Sent from my HTC Sensation Z710e using XDA App
There is only One void sticker on one of the screws on back... Remaining don't have that sticker... Do you guys have it on all screws or one?
that void sticker is so prone to get unstickied and thrown off when u hold phone without back cover.
There must be other ways for sure to check if phone has been opened or not..
btw ..won't u get dust under the screen when u open those screws?
I never opened the phone and clearly remember the void sticker intact. Its so small and HTC want to you send the phone naked without cover and such. I bubble wrapped it very tight. The sticker could get torn when they opened the package.
I wish I had taken a picture. Facepalm.
akbisw said:
I never opened the phone and clearly remember the void sticker intact. Its so small and HTC want to you send the phone naked without cover and such. I bubble wrapped it very tight. The sticker could get torn when they opened the package.
I wish I had taken a picture. Facepalm.
Click to expand...
Click to collapse
There was one or several void stickers?
One
jjdoctor said:
There was one or several void stickers?
Click to expand...
Click to collapse
I saw one only. no worries though. Learned my lesson the hard way. I have had iphones/itouches get broken and apple gave me new ones no questions asked or no excuses given. Just like that. Wish others would step up cause I dont like Apple too much.
My old HTC sensation had signal issues so i sent it for repair, However they did not fix it because I had coloured in the void sticker !!
I had a digitizer replacement on the phone about 2 months before this, And before i sent it off for repair i noticed the void sticker, I assumed it was there because the phone had been opened so i coloured it in lol.
Turns out it was supposed to be there, I had just never noticed it before now, So if i never coloured it in, they would have fixed it !!
Im surprised the void sticker was still intact after having the digitizer replaced, surely the repair guy would have had to remove it to get to the screw underneath ?
Anyway i really shot myself in the foot with this, But luckily enough when it came back from repair centre it had a broken screen So i wrote a massive complaint and they sent me a brand spankin' new one
They couldnt prove how the screen broke, so they also shot themselves in the foot.... But it wasnt me that broke it honest....
Anyway ive got a new one now so il be more cautious with this one, The old one is still here waiting to be sent back... But i think i will keep it a little longer in the hope that they will forget i have got it lol.
when it comes to repairs id rather just do it myself now, sending it in is alot of hassle in itself,
azzledazzle said:
My old HTC sensation had signal issues so i sent it for repair, However they did not fix it because I had coloured in the void sticker !!
I had a digitizer replacement on the phone about 2 months before this, And before i sent it off for repair i noticed the void sticker, I assumed it was there because the phone had been opened so i coloured it in lol.
Turns out it was supposed to be there, I had just never noticed it before now, So if i never coloured it in, they would have fixed it !!
Im surprised the void sticker was still intact after having the digitizer replaced, surely the repair guy would have had to remove it to get to the screw underneath ?
Anyway i really shot myself in the foot with this, But luckily enough when it came back from repair centre it had a broken screen So i wrote a massive complaint and they sent me a brand spankin' new one
They couldnt prove how the screen broke, so they also shot themselves in the foot.... But it wasnt me that broke it honest....
Anyway ive got a new one now so il be more cautious with this one, The old one is still here waiting to be sent back... But i think i will keep it a little longer in the hope that they will forget i have got it lol.
Click to expand...
Click to collapse
they put a new one on there
craven667 said:
they put a new one on there
Click to expand...
Click to collapse
it wasnt fixed by HTC just a local phone shop
Well first off, why the HELL did you colour the void sticker? I mean how bored can you get, until you open back the back of your sensation (which is a nightmare) and start colouring in the sticker.....
PS: Listen to other people and go to the local shops. As long as you can pay, they will ask no questions.
Have a nice day mate!
Their repair service sucks. I sent it a couple of weeks ago and they only fixed half the problems it had and broke WiFi Bluetooth and the vibrate motor. I'm definitely getting a Samsung or the next iPhone when my contract is up :/ sucks cuz I really like htcs phones
Sent from my HTC Sensation 4G using xda premium
beston94 said:
Well first off, why the HELL did you colour the void sticker? I mean how bored can you get, until you open back the back of your sensation (which is a nightmare) and start colouring in the sticker.....
PS: Listen to other people and go to the local shops. As long as you can pay, they will ask no questions.
Have a nice day mate!
Click to expand...
Click to collapse
I coloured it in because i thought the void had shown up AFTER the phone had been opened, I never noticed it before.
I thought if i colour it in, they will never know it had been open, I coloured it black to match the rest of the screws lol.
Epic fail !!!
jjdoctor said:
There was one or several void stickers?
Click to expand...
Click to collapse
for some reason mine had several void stickers and only the top one being intact. what does this mean
---------- Post added at 10:03 PM ---------- Previous post was at 09:50 PM ----------
holy **** that is funny.
at least htc is better then samsung.
sent my infuse to them and after 14 minutes of them receiving it (according to their update **** that they email you everything they do to the phone blah), they determined it was water damaged (never once did it see water, and all the indicators, even the inside one was still stark white) it was sent back with a nice new red (always red/non liquid reactive) sticker dead center over the IMEI label.
contacted them to no avail. never buying another samsung product ever

HTC Sensation Screen replacement

Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Off course HTC will repair it, but it'll take longer and probably charge you a lot more than what you can it fixed for.
Out of curiosity do you/your girl not put the phone in a case or something?
nba1341 said:
Out of curiosity do you/your girl not put the phone in a case or something?
Click to expand...
Click to collapse
Haha, no i did not.. But as soon as i get it fixed im gunna invest in a bulletproof / bombproof carbon kevlar box and keep it locked inside it !!!
Was it bought through a carrier or sim free? Could always take it to your carrier and see what they suggest, although they're not normally the cheapest, but at least it should get done properly.
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en&currency=GBP&products_id=4769
opinions ??
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
azzledazzle said:
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en&currency=GBP&products_id=4769
opinions ??
Click to expand...
Click to collapse
joe.attaboy said:
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
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Click to collapse
I totally agree with you !! i do not want to result to fraudulent behaviour... BUT, i dont want to pay approx £80 for parts and make the whole situation worse by possibly making more damage.
BUT i also dont want to pay approx £150 - £200 thinking i could of fixed it for much less by doing it myself.
I am good with stuff like that and am very gentle and careful..... but i dont believe in myself lol
I recently replaced mine. Its not too terribly hard to do. But you have to get it just right. Currently the digitizer is a bit slow and unresponsive at time but I think i didnt get it in there completely right. So I'm going to dissaimble is again today and get it suck in better and see of that helps
Sent from my cm_tenderloin using Tapatalk
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
silentsnow31802 said:
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
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Click to collapse
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
dgenx210 said:
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
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Click to collapse
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
silentsnow31802 said:
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
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Click to collapse
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
dgenx210 said:
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
Click to expand...
Click to collapse
I dont even have a battery for it at the moment. When the battery arrives ill check it out. I have a feeling im not going to be able to get ADB working though.
I bought this!
http://www.ebay.com/itm/260959508044?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Ill let you all know how it turns out....
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
silentsnow31802 said:
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
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Click to collapse
Glad you finally got it sorted. Welcome back to you then
azzledazzle said:
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Click to expand...
Click to collapse
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
mckellick said:
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
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Click to collapse
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
azzledazzle said:
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
Click to expand...
Click to collapse
Lol yeah I bet they do..but most of the insurance phones you get after your device breaks are refurbished. Cheap beat up and abused.. then recycled.. lol that sounded like a lifetime channel movie. Well I hope your back up and running again..and how'd that tile doing? Cheers mate
Sent from Xparent Cyan Tapatalk HTC Sensation 4G with Beats and a kickass Rom

Screen Replacement hardware issues now?

I had my screen replaced by a local shop. The phone worked fine even with spider web cracks. They damaged a cable supposedly to do with the sim card in the process. They ordered the parts and I got it back 2 days ago. Since I got it back GPS no longer works. It seems to see satellites, but won't lock. Also, the phone ear piece and mic don't work-it will work on speakerphone and bluetooth. Google voice search doesn't work-mic doesn't have signal. Is there a diff mic on headset vs speakerphone, thats odd?
Take it back, tell them to fix it some more!
Seems like they still don't have it right...
sonicshaman said:
I had my screen replaced by a local shop. The phone worked fine even with spider web cracks. They damaged a cable supposedly to do with the sim card in the process. They ordered the parts and I got it back 2 days ago. Since I got it back GPS no longer works. It seems to see satellites, but won't lock. Also, the phone ear piece and mic don't work-it will work on speakerphone and bluetooth. Google voice search doesn't work-mic doesn't have signal. Is there a diff mic on headset vs speakerphone, thats odd?
Click to expand...
Click to collapse
Two mics. For sound cancelling. I even saw this on the m7. Mic only worked on speakerphone on the one I saw.
OK, so this mic situation could be hardware. Thx.
Sent from my HTC6525LVW using Tapatalk
sonicshaman said:
OK, so this mic situation could be hardware. Thx.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Yep....one on the bottom of the phone and one on the back of the phone to the left of the cameras.
I just wanted to try to learn what I could about it. It's going back, it's useless to me now. I just hope they are capable of fixing it. Big mistake bringing it here. Unfortunately HTC's customer service was not so good, no one ever got back to me, I would have rather sent it back to them.
sonicshaman said:
I just wanted to try to learn what I could about it. It's going back, it's useless to me now. I just hope they are capable of fixing it. Big mistake bringing it here. Unfortunately HTC's customer service was not so good, no one ever got back to me, I would have rather sent it back to them.
Click to expand...
Click to collapse
Sorry man. Just out of curiousity where is here?
Thanks, just dropped it off again, hopefully they will fix. I'm in Orange County, NY.
The nightmare continues. Just in case there are any locals here, it's at a place called CPR (cell phone repair). They are a franchise, apparently reviews are sketchy all around. I wish I checked this out beforehand. Apparently they have no idea how to fix my phone and just keep ordering parts from Taiwan that take forever to get here supposedly. We've contacted their corporate office to complain, but so far to no avail. I'm at the point where I'm just going to go in and take it back and buy another used one somewhere. Then I will go to the BBB, review on every site I can find. Arggghh!
Sell as is, or fix and sell? OK got my phone back, it's got a fresh screen and some internal bits. The top (ear) speaker is not working. They told me they were waiting again for parts, I decided to pull the plug on that. Phone is totally functional otherwise. I bought a used one in the meantime while all this has gone on. Does anyone have interest in buying as is? Should I try to take it somewhere else, or send back to HTC to fix?

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