Database Info

my LCD screen cracked while in my pocket!

I bought my HTC S710 just 5 months ago, and my LCD screen cracked while in my pocket!
Did anyone has such a problem?
Is this problem common with this phone?
Do you know if warranty is valid for this damage?

Not a common problem, seems like you would have put too much pressure on it or bumped it against something. I've sat on mine after forgetting it's in my back-pocket, but I keep the LCD inwards and have had no problems.
You probably won't get it warrantied, but it's worth a shot.

@beijmanli wtf!
@SAHILISTHEBEST yeah your device needs to go for service.
and no its not common, i have dropped my device couple of times but not a single scratch yet. I have a scratch guard film on the screen.

yes, i've found in other forums also that this has now become a common problem for VOX and many users have complained about this matter. I think that since this is a manufacturer's technical defect and the Company should take the matter into consideration as this damage is caused not due to mishandling. the below mentioned url proves the same:
http://www.htcwiki.com/thread/1120701/HTC+S710+-+LCD+SCREEN+CRACKES?t=anon

Had the same thing happen to me, basically my fault (screen turned out)
If you have it in your pocket, turn the screen inward and you have a lot less problems
Yes the display is a bit touchier because its so big. (for a phone) its up to the user to be carefull I doubt you'll get it serviced free, although the trend to "not my fault, all your fault" is clear

Jacina said:
Had the same thing happen to me, basically my fault (screen turned out)
If you have it in your pocket, turn the screen inward and you have a lot less problems
Yes the display is a bit touchier because its so big. (for a phone) its up to the user to be carefull I doubt you'll get it serviced free, although the trend to "not my fault, all your fault" is clear
Click to expand...
Click to collapse
I felt amazing when i saw that no physical damage is caused to the housing or any other part. The screen cracked by itself within the housing.
It seems there is some problem with the internal structure of the phone. It cant resist too much pressure i guess.
Hope HTC manufacturers understand this problem soon.

Well in my case it was just a bit too much pressure on the center of the screen, this can happen easily, by hitting the corner of a table for example. You wouldn't see an effect on the housing sind your pants would stop any scratches etc.
Lesson is: Always put the phone with the display to your leg/arse/whatever, just don't let it face outward.

New Screen + Fitting!
You can buy new screens:
http://cnn.cn/shop/s710s730-screen-p-2349.html
And for service manual on how to dismantle your VOX
http://maritime-billeder.dk/uploads/file/VOX_SM_A01 _GENERIC_.pdf

VOXer said:
You can buy new screens:
http://cnn.cn/shop/s710s730-screen-p-2349.html
And for service manual on how to dismantle your VOX
http://maritime-billeder.dk/uploads/file/VOX_SM_A01 _GENERIC_.pdf
Click to expand...
Click to collapse
thanks Voxer,
The manual was really cool n helpful.
I called the HTC Authorised service executive in India n told him the problem. I told them that since the damage was not due to mishandling and my screen broke by itself. they exaxmined my mobile and after makingsome more calls to some of HTC officials, they agreed for the screen replacement of my phone and allowed me a discount of 40% on the new screen.
this link helped a lot:
http://www.htcwiki.com/thread/1120701/HTC+S710+-+LCD+SCREEN+CRACKES?t=anon
My phone will be back within couple of days.

my lcd has cracked once again after getting a replacement one week ago.
wtf...
can anybody tell m where can i purchase it from. the link posted above in this thread states that it is out of stock.

:S
SAHILISTHEBEST said:
my lcd has cracked once again after getting a replacement one week ago.
wtf...
can anybody tell m where can i purchase it from. the link posted above in this thread states that it is out of stock.
Click to expand...
Click to collapse
What the hell are you doing man? diving on the floor? O well... can i suggest instead of buying a new screen very time maybe invest in a good case:
http://www.proporta.com/F02/PPF02P05.php?t_id=3465&t_mode=des
http://www.boxwave.com/products/armorcase/armor-case-htc-vox_2619.htm

VOXer said:
What the hell are you doing man? diving on the floor? O well... can i suggest instead of buying a new screen very time maybe invest in a good case:
http://www.proporta.com/F02/PPF02P05.php?t_id=3465&t_mode=des
http://www.boxwave.com/products/armorcase/armor-case-htc-vox_2619.htm
Click to expand...
Click to collapse
what to say... It was in my pocket while i was playing soccer.
after the match, when i took it out of my pocket, it was terrible.
I've ordered an armor case buti cant find LCD screen replacements anywhere in the internet. can anyody tell me where can i buy a new LCD?
Looking forward to order it as soon as possible!!!

SAHILISTHEBEST said:
what to say... It was in my pocket while i was playing soccer.
after the match, when i took it out of my pocket, it was terrible.
I've ordered an armor case buti cant find LCD screen replacements anywhere in the internet. can anyody tell me where can i buy a new LCD?
Looking forward to order it as soon as possible!!!
Click to expand...
Click to collapse
Luckily for the ones with a cracked LCD screen on a HTC S710, it can now be bought on ebay from China_store! They have them in stock!

Da9L said:
Luckily for the ones with a cracked LCD screen on a HTC S710, it can now be bought on ebay from China_store! They have them in stock!
Click to expand...
Click to collapse
can u post the LINK of china-store u are talking about, so that i can order it as early as possible.

SAHILISTHEBEST said:
can u post the LINK of china-store u are talking about, so that i can order it as early as possible.
Click to expand...
Click to collapse
just search at ebay..

[Q] Broken LCD Glass :(

Anyone know where I can get a replacement LCD glass for my Desire HD
I believe it's just the glass as the screen seems to still work.
If there's a place in or around London that can replace it for me even better, if not anyone know how difficult it is to replace.
I've noticed a few places on Ebay (China/HK) selling digitizers and complete LCD's but ideally I want somewhere in the UK.
thanks
Elliot

Hi,
I went through a similar experience less than 2 weeks ago, you can even see images here: http://forum.xda-developers.com/showthread.php?t=834335
I rang around several places, none could commit to using GENUINE HTC parts. The only people I found were: www.htcrepairs.co.uk/ - and they even offer a walk in service whereas I found most others did not.
Unfortunately they don't have the parts I require in stock, maybe you can try them.
At the moment, they're the only people I've found in the London area that I'd be willing to give my phone in to...
Did you have any luck with finding anyone else?

Maybe contacting HTC? They can probably repair it for you but it can be pretty expensive though.
Maybe you got some pics?

You could try, as said above, get the glass/screen from eBay.
Repaired my SE K800i with it, where the glass could easily be removed and the new one could be installed within 5minutes.
Don't know how the HTC will disassemble though.

I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.

Here's some pictures. I think they'll get away with just fixing the glass, although it looks bad the lcd still seems to work ok.
Can anyone recommend a case surround?

earazi said:
I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.
Click to expand...
Click to collapse
How did it go?
Did they fix it whilst you wait, or retain the device to work on for a day or two?
More importantly, are they using genuine HTC parts ?

They fix while you wait, they're near Staples Corner (which is a bit of a walk from the tube at Brent Cross).
I need to go back tonight as they messed up and thought I had a Desire and not a HD, they're hoping to get the HD part in today, they're charging me the Desire price.
According to their website they use official parts, but who knows.
Warranty
* We give 3 months warranty on every repair excluding liquid / water damage and physical damage
* Every warranty handset is security sealed. Tampering with the security seal will void the warranty LCD / SCREEN warranty. We fit original screens only and they are security labeled
* Every handset is tested for 24 hours and comes with engineers report

I plan to visit these SPS guys tonight. Lets hope they manage to fix my phone.
I'm hoping to wait around so I can ensure genuine parts are used...

SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.

earazi said:
SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.
Click to expand...
Click to collapse
I posted my feedback in another thread:
c_man said:
I'm back!
Got my Legend fixed earlier this evening by these guys: http://www.spsmobile.co.uk/
They were one of few who were adament they use genuine parts [they allowed me to inspect the parts before installation] AND allowed me to wait whilst they work on it.
Abolutely disgusting/poor customer service and general attitute towards their customers... though the main thing is my Legend is all well again !
Oh, it cost £70 for display + digitizer + installation.
Click to expand...
Click to collapse

c_man said:
I posted my feedback in another thread:
Click to expand...
Click to collapse
In which one?
f.

forelli said:
In which one?
f.
Click to expand...
Click to collapse
Well, I pasted my feedback above? ...but this thread: http://forum.xda-developers.com/showthread.php?t=834335

im terrified of dropping my phone. i dont take it out unless im sat down and have both hands free. eek!

Hey guys, any idea if the back plate is replaceable yet?

HTC Desire HD Broken Digitizer
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
i would NOT attempt this yourself unless you are HIGHLY skilled and HIGHLY experienced with repairing gadgets

ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
U didn`t look for it enough Check this thread: http://forum.xda-developers.com/showthread.php?t=883444

Thanks but I do not see a complete teardown guide yet. Looks like the guys on the other thread are working on it but nothing detailed enough. I need to know how to replace the digitizer, looks like not body knows how to do it yet.

[Q] Removing dust under the screen

Got another One X last weekend. I checked the screen thoroughly in store to make sure it was flawless. I have now however noticed that there is a spec of dust under the screen. It was definitely not there when I checked it in store, spent ages on a solid white background making sure.
So is there anyway I can try and get rid of it. It got there on its own somehow so I must at least be able to move it off the side of the screen one way or another. It's no big deal if I can't get rid of it as its hardly noticeable in every day use.
I have tried gently tapping the screen and knocking it on its side but it hasn't moved so far. I don't want to try to hard encase I damage the phone. Don't want to try and take the phone apart and attempt to separate the touch component from the LCD and try either as the phone is so new.

Att will exchange for dust under the screen. But. When the phones been on and in use allowing the screen to get warm about 30 minutes lightly tap in the opposite direction. Should move the dust out.
Work on my iPhone back in the day. :/
Sent from my HTC One X using xda premium

blowing air into the speaker grill lol idk

expertzero1 said:
blowing air into the speaker grill lol idk
Click to expand...
Click to collapse
pretty sure the glass is glued to the lcd and stuck there forever!

Thanks for the reply's. I'm in Australia so now ATnT for me. This is my 9th. Very happy with this one. Won't be returning it for this unless more gets under there. I must be able to move it. I'll try leaving it on max brightness as you suggested and go from there.
It must be possible to separate the digitizer from the LCD because you can buy a replacement -
http://www.ebay.com.au/itm/100-NEW-...AU_MobilePhoneAccessories&hash=item27c7481854

designgears said:
pretty sure the glass is glued to the lcd and stuck there forever!
Click to expand...
Click to collapse
what about blowing hot air into there haha

Dishwasher.
But seriously, exchange it.

Maroon Mushroom said:
Dishwasher.
But seriously, exchange it.
Click to expand...
Click to collapse
Cloths dryer?
Its not worth exchanging unless more gets under there. I'm getting tired of setting up new ones so I can live with this issue unless it gets worse.

Since the panel is laminated to the glass (right?), forget it. Exchange.

soldierblue348 said:
Since the panel is laminated to the glass (right?), forget it. Exchange.
Click to expand...
Click to collapse
Bugger. Wonder how it got there then. Haven't been able to move it at all. Who knows maybe it was there and just didn't see it when I bought it. I have 30 days to take it back so I'll hold of and see what happens.

danielhtc said:
This is my 9th.
Click to expand...
Click to collapse
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.

Ving
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
My first had dead pixels and a yellow spot. Second had creaking and a rattle. 3rd dent in the lcd panel under the digitizer.The next 5 I unboxed in store. Some had dead pixels and the others had bad dust under the screen.
I didn't tell them were the dust or pixels were, just that there was something wrong with the screen, they pointed them out. The dust under this one is nothing like the ones I unboxed in store a while back, some specs were almost as big as the dot on the letter i which is why I'm going to stick with this one.
I don't think it's to much to ask to get one without dust under the screen seeing as how there are many out there with defect free phones. I feel like I am entitled to the same experience as them, paid the same hard earned money as them after all.. I suspect though that many probably have dust etc but have either not noticed or choose to live with it.
Your right about the phone being extraordinary, which is why I haven't stuck with a refund. Really no going back after you have had a phone like this.
Edit: check this forum out. I'm not the only one with issues and multiple returns. It's a shame so many are having repeat issues.
http://forum.xda-developers.com/showthread.php?t=1585082&page=44

mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
LOL
This guy worked in retail & engineering and the bases of his argument is the fact he thinks dust and imperfections are ludicris for someone to complain about! Now if he worked at the HTC manufacturing plant where they made these phones and can honestly produce manufacturing data depicting margins of error of defect in the manufacture of these devices in several respective categories then we can break the odds down mathematically and prove whether this poster is full of $hit, delusional etc!
Until then I'll keep lolling @ the response It was good

He's got a point... Say the odds of you getting a messed up screen is 1 in 1000... Multiply .001 by itself 9 times. Those are the odds of you actually getting 9 broken phones in a row.
Edit... It's 1x10^-27.... So yeah, you'd win the lottery a couple of times.
Sent from my HTC One X using xda premium

This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40

Wubbz said:
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
Click to expand...
Click to collapse
Yeah... Remind me never to break my phone.
Sent from my HTC One X using xda premium

DO NOT try to replace the screen by yourself

I dropped my three-week old HTC one X on driveway by accident. The screen was shattered like a spiderweb. So I ordered a HTC One X screen/digitizer replacement from Amazon.
Today I tried to follow each step described in youtube ( http://www.youtube.com/watch?v=ceHw6mezG60). In the last step when tried to separate glass screen from LCD, the LCD was ruined.
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.

i learned my lesson on this with a friends Inspire 4G...I have changed many many iphone screens, but the Inspire was a whole different ball game, and i would expect the One X to be even worse.
You are right, pay someone to do it.

jjss4433 said:
I dropped my three-week old HTC one X on driveway by accident. The screen was shattered like a spiderweb. So I ordered a HTC One X screen/digitizer replacement from Amazon.
Today I tried to follow each step described in youtube ( http://www.youtube.com/watch?v=ceHw6mezG60). In the last step when tried to separate glass screen from LCD, the LCD was ruined.
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
Click to expand...
Click to collapse
Why don't you just order the whole LCD/digitizer/glass module? And of course the things gunna be hard to separate, you need to heat it up A LOT to loosen the glue
Sent from my Evo3d using Tapatalk 2

stumpyz9 said:
Why don't you just order the whole LCD/digitizer/glass module? And of course the things gunna be hard to separate, you need to heat it up A LOT to loosen the glue
Sent from my Evo3d using Tapatalk 2
Click to expand...
Click to collapse
Agreed
I learned my lesson with iphone/ipad digatizers. Of course its less than half the price for just the digi but the lcd/digi combo is definitely the way to go. If you do get it separated you have a lot of cleaning to do to get all the old glue/glass off and they are much harder to get back together than you would think. Also invest in a good set of tools. The tools are garbage that they send with the parts.

jjss4433 said:
I dropped my three-week old HTC one X on driveway by accident. The screen was shattered like a spiderweb. So I ordered a HTC One X screen/digitizer replacement from Amazon.
Today I tried to follow each step described in youtube ( http://www.youtube.com/watch?v=ceHw6mezG60). In the last step when tried to separate glass screen from LCD, the LCD was ruined.
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
Click to expand...
Click to collapse
The price you pay for having those perfect 180 degree viewing angles and outdoor visibility...

stumpyz9 said:
Why don't you just order the whole LCD/digitizer/glass module? And of course the things gunna be hard to separate, you need to heat it up A LOT to loosen the glue
Sent from my Evo3d using Tapatalk 2
Click to expand...
Click to collapse
A screen is about $50, and a screen/LCD combo is at least $180. If I knew it was so hard to separate, I would probably order the combo. Another concern is, I am not really sure that the LCD/glass combo from ebay is as good as that from HTC.

Fyi I had HTC replace my cracked screen. They also replaced the housing (new case, yay) for some reason. They had it for two days plus 3 days shipping time to get it back. Total cost was $220. I'm handy in electronics but seems this is the way to go for now based on costs for the full assembly. They really had great service through the process and you can track the repair online.
Sent from my HTC One X using XDA

Oh how I wish I saw this thread before..
So I sure did break my digitizer.. and when I tried to replace it, it sure was glued to the LCD, and it did come apart lol. On the brighter side, I got a new digitizer and tools, I ordered an LCD but they shipped the wrong one.. but I will say this, I don't think it's that hard to take apart and reassemble.. aside from everything being glued together, and from what I gather the international version is not this way. Everything seems to make sense. I am starting to get lonely without her working. Sometimes I ADB into her just to say hi, mount my storage and make sure I got everything out just in case I butterfingers it and short something out. So aside from my agreement, here are the lessons I have learned.
1) Have a hair dryer handy, that glue is like concrete.
2) Don't just tug that battery cable out, the wires will come out of a socket (took 2 hours to get em back in)
3) For those of you whose digitizers and LCD's are broke.. "adb shell /system/bin/sdutil ums enable" will mount your storage so you can backup some stuff.
4) That torx screw driver you think you might need, haven't seen a torx screw yet, just loads of glue.
5) Take pictures of stuff before you disconnect it, and how you disconnected it for reference in reassembly.
6) This is the correct part # for the LCD 60H00664-01P, except no substitutes.
7) There are little crystal gluey things on the back of the digitizer that go through the case and transfer light. Don't expect them to fully light up ever again without remembering to move them (if you can)
8) It's worth fixing, sure I pre-ordered an HTC-One, but my One X will remain my phone because I love her, she's my first HTC and by far my best android ever. My HTC-One will be for Dev purposes >
9) Resist the urge to take the heat shield off to see if you can upgrade your storage by some kind of hidden micro sd, even if there is one, I'm sure it's got 5lbs of that crappy glue AT&T insisted upon.
10) If you think you want to change your digitizer just to rid your self of the AT&T logo, It's not worth it, I'm in it for 18$ for the digitizer and $43.99 for the LCD. Sure it's worth the money, but my sanity is long gone, I will name my next dog sanity.
You guys are the best ever! Good luck! God Speed!

Hunt3r.j2 said:
The price you pay for having those perfect 180 degree viewing angles and outdoor visibility...
Click to expand...
Click to collapse
I can't even see my screen outside.. what am I doing wrong
Sent from my HTC One X using xda app-developers app

ceo4eva said:
I can't even see my screen outside.. what am I doing wrong
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Are you running viper Rom by chance?
Sent from my HTC6435LVW using Tapatalk 2

beaups said:
Fyi I had HTC replace my cracked screen. They also replaced the housing (new case, yay) for some reason. They had it for two days plus 3 days shipping time to get it back. Total cost was $220. I'm handy in electronics but seems this is the way to go for now based on costs for the full assembly. They really had great service through the process and you can track the repair online.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I think I might do this if AT&T doesn't let me take my upgrade early to the One. So you would recommend HTC to do this? Just out of curiosity, was your phone rooted/romed when you sent it in? How long ago was this done for you?

jjss4433 said:
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
Click to expand...
Click to collapse
So if you can't do it, no one can?
ceo4eva said:
I can't even see my screen outside.. what am I doing wrong
Click to expand...
Click to collapse
Are you not enabling auto brightness?

Well..
Not that if he can't do it no one can, but the threshold of glue being heated to separation vs. the heat destroying the lcd is so close.. and the parts are so cheap to get independantly of one another. In the words of the hunger games.. may the odds be forever in your favor.
thebobmannh said:
So if you can't do it, no one can?
Are you not enabling auto brightness?
Click to expand...
Click to collapse

Hmm..
LOL figures I would run into a problem like this, new screen stops the phone from booting, old screen fires up the phone, if i plug in the new one while its running, the new one works fine, if i restart, back to death.. i could reassemble with it still running and pray i never need to restart my phone, but that would be messed up.. any ideas?

I've never had problems with it. Even while drinking. Just apply heat, then pull. If it doesn't come that easily, then it isn't hot enough or hasn't heated evenly.

Btw the combo fpr screens and digitizer rins $50-75 on eBay
Sent from my HTC One X using xda premium

Hello
Alright, so I had my lcd digitizer combo replaced, since the glass was broken. At first the lcd didnt work because it was AOM or something like that and wasnt Sharp's model like originally, but i syncded it as follows:
1.Took out the battery
2.Connected the old screen
3.Put back your battery
4.Start your phone
5.Wait about 2min to be sure
6.Take the old screen and replace it by the new
7.Press power button
8. Should be running and working.
But now.. after assembly it does detect the sim card, but gets no signal, so i cant make calls go to internet etc.. But wlan however does work ?
is there something I broke in the progress or ..
Hoping for some help, thanks

Delacty said:
Hello
Alright, so I had my lcd digitizer combo replaced, since the glass was broken. At first the lcd didnt work because it was AOM or something like that and wasnt Sharp's model like originally, but i syncded it as follows:
1.Took out the battery
2.Connected the old screen
3.Put back your battery
4.Start your phone
5.Wait about 2min to be sure
6.Take the old screen and replace it by the new
7.Press power button
8. Should be running and working.
But now.. after assembly it does detect the sim card, but gets no signal, so i cant make calls go to internet etc.. But wlan however does work ?
is there something I broke in the progress or ..
Hoping for some help, thanks
Click to expand...
Click to collapse
Sure sounds like you didn't re-connect the cell antenna correctly. Those ribbon cables are a *****. Could also be the little EMI tabs that come off of the blue antenna PCB and connect to the case, I would think (just guessing, as I'm staring at my disassembled phone right now).

thebobmannh said:
Sure sounds like you didn't re-connect the cell antenna correctly. Those ribbon cables are a *****. Could also be the little EMI tabs that come off of the blue antenna PCB and connect to the case, I would think (just guessing, as I'm staring at my disassembled phone right now).
Click to expand...
Click to collapse
Is the cell antenna the black wire ? if thats the case, im pretty sure its well connected.

Delacty said:
Is the cell antenna the black wire ? if thats the case, im pretty sure its well connected.
Click to expand...
Click to collapse
I'm not positive which is the cell and which is the WiFi, to be honest....

[Q] broke my infuse glass

So, I broke the glass on my Infuse a week ago. The LCD touchscreen beneath it is in perfect condition without any noticeable defects. I have dropped my phone from over 5' onto concrete multiple times in the past and nothing broke those times, but I went to get out of my car and it slipped out of my pocket and fell one foot onto asphalt and the screen shattered, at least the bottom half. It sucks, but it happens, right? That is why I pay $5 /month for insurance, it is an expensive phone that i don't want to replace out of pocket. Well, it turns out that the last time I had to file an insurance claim they hadn't updated their pricing policy. It use to be $50 for a claim, but now it is $200! Ridiculously expensive if I say so myself. I went onto ebay and found that they sell the LCD, glass, and tools for $190, but this is an outdated phone, well AT&T doesn't sell it anymore at least. Why would I want to spend close to $200 for a new screen when I only spent $80 to buy the phone 15 months ago???
Now onto my real question:
1) Should I buy the screen replacement and fix it myself? I'm generally really good with electronics... and I've replaced screens in flip phones before.
2) Should I open a new line on my existing account for $10 a month and get the galaxy s3 for $170 and just put my sim card in the phone?
3) or should I go through AT&T's replacement service and get w/e phone they want to give me? (What phone replaced the Infuse anyway?)
What do you guys think I should do?

I have cracked glass on my Infuse (LCD still works fine in my case, I assume it does for you as well).
Here are what I think are the three best options (no particular order)
1 - Send it to Samsung for repair. They'll do it for about $156, including shipping both ways (they send you a shipping envelope). But you'll lose your phone for 1 to 2 weeks.Contact phone number: 1-888-987-4357
2 - Get a used phone on ebay, craigslist, etc.
3 - Live with it and hope it gets better. This may sound wacky, but I have a cracked phone glass and it really honestly seems to have gotten "better" over time. I'm not kidding.
Part of is switching your apps to dark background so you don't notice the cracks as much (and save battery anyway)..
part of it is getting used to the cracks so they don't catch your attention...
and here's the wacky part ... in my case some of the cracks have "gone away" or gotten smaller since the initial damage. I know that sounds silly and I certainly can't explain why it did that (other than to say this is not normal glass), but that is what I observed with my own eyes.
I don't think replacing the whole LCD unit is an attractive option. It costs $150 and you can get a new phone or have Samsung fix it for that much. It is a somewhat delicate procedure from what I have heard so after spending tht $150 there's a small chance you may not have fixed anything.
There is also Infuse Glass for sale for $10 or so but it is apparently unusable... can't replace glass without replacing the entire LCD unit (they're glued together)

you might want to double check ATT website. i got my refurbished infuse for 1 penny. flawless, looked and worked like brand new. so good, i got one for my sister too.

I have an infuse that I'm willing to sell for 150. Everything works besides the USB port being wonky at times...sometimes it works, others it doesn't. So for 150 you could repair your phone and gain another battery/everything else for the same price as sending it to Samsung.
I advise against adding a line...yeah its 170 up front but add another 240 for 10 bucks a month extra over two years. So that's paying essentially 410 for that s3...same with buying it for a penny online...paying 240 for another infuse over two years.
Sent from my Galaxy Nexus using Tapatalk 2

electricpete1 said:
3 - Live with it and hope it gets better. This may sound wacky, but I have a cracked phone glass and it really honestly seems to have gotten "better" over time. I'm not kidding.
Part of is switching your apps to dark background so you don't notice the cracks as much (and save battery anyway)..
part of it is getting used to the cracks so they don't catch your attention...
and here's the wacky part ... in my case some of the cracks have "gone away" or gotten smaller since the initial damage. I know that sounds silly and I certainly can't explain why it did that (other than to say this is not normal glass), but that is what I observed with my own eyes.
Click to expand...
Click to collapse
Attached are pictures immediately after I dropped my phone. I took them using front-facing camera mode.

Here are photos of the same phone (not repaired) today, about 5 months after I dropped it.
I was not able to recreate the exact same view (not sure how I originally managed to use front-facing camera and mirror to get photo of screen without seeing picture within picture type thing).
But I hope you can see it is a lot better. Tough to capture in pictures but there is no doubt in my mind the cracks somehow got better.

Your cracks got better likely because of the adhesive on your screen protector. That is a decent idea for the op to try though...if no chunks of glass are missing, they could try seeing if a screen protector makes the cracks less noticeable
Sent from my Galaxy Nexus using Tapatalk 2

I have a screen protector on the phone right now and that is the only reason I'm able to use it. I'll post some pictures in a few showing how it looks.
captemo: How were you able to get an Infuse for $0.01? Was it an upgrade/new line/new customer deal?
electricpete1: they showed up when I posted my reply. Interesting...Makes me wonder what type of nearly self healing glass they implemented on your phone! lol Well, that is interesting, I can still see the impact site on the 5 months after photos, but the cracks seem to be nearly invisible now. [[]]edit[[]]For some reason your images are not showing up.[[]]edit[[]] I'll take a look on another browser and see what it looks like. But I am using a screen protector already.
welchertc: I was actually ready for an upgrade in a month but the account holder was a few hours late on his scheduled payment for an over due account and it bumped my upgrade deadline to July next year. So I would technically keep the new line for 7 months, then deactivate my current line and transfer the number over. (I believe that it possible...correct me if I am wrong though) I'll think about buying your infuse. Could you either show a picture of the screen or describe its condition? Mine was flawless, until it dropped that is.
So, my options are either buy a used one for $50 less, claim insurance, send to samsung (Should I keep the custom rom on the phone or will this send up red flags? I'm running Jellybean), or live with it until I can upgrade?

welchertc said:
Your cracks got better likely because of the adhesive on your screen protector. That is a decent idea for the op to try though...if no chunks of glass are missing, they could try seeing if a screen protector makes the cracks less noticeable
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Yes, I have the same screen protector on there now that was on there when it cracked (didn't change it).
Maybe the screen protector somehow played a role in the appearance of cracks going away (even though it's the same screen protector).
Maybe the adhesive is soaking into the cracks. Maybe the protector started to pull away from the crack so hides it a little.
Beats me.
Rhamza161 said:
But I am using a screen protector already
Click to expand...
Click to collapse
Same as I was. For whatever reason, the screen that looked horrible 5 months ago after I dropped it looks great now... and I didn't do anything (including didn't change screen protector). I was on the verge of spending $156 to have Samsung fix it, and the only reason I didn't was that I didn't want to give up my phone for the period of 1-2 weeks required for that shipping/repair. Now, based on all the factors I mentioned (using black background, getting used to it, and cracked appearance going away somewhat) I'm glad I didn't spend that money.

here are the pictures:

To me, it looks similar to how mine looked. Heavy damage in one corner with cracks spreading accross the screen.
You could try waiting a month or two (three tops). If you see no change, then go ahead and find your replacement. But you might be pleasantly surprised with substantial improvement in appearance (like I was). In the meantime, set your apps and wallpaper to black for very dark backround.

I think I'll wait and see if I can live with it for a month, and if I cannot...then I'll see about replacing the screen first. I'll start the contact with samsung within the week though. I'd rather get the information now and be able to get the replacement screen as quick as possible if I decide to go that route.
Thanks for the advice guys.

Rhamza161 said:
I think I'll wait and see if I can live with it for a month, and if I cannot...then I'll see about replacing the screen first. I'll start the contact with samsung within the week though. I'd rather get the information now and be able to get the replacement screen as quick as possible if I decide to go that route.
Thanks for the advice guys.
Click to expand...
Click to collapse
OK. I think it was about two months before I noticed the change. I wasn't expecting a change and therefore wasn't looking for a change, so may not have been really observant. You on the other hand have very good quality pictures of screen and will be watching closely.
** Please do come back here and let us know how it turns out.
(I have zero doubt about what I saw, but I also understand it's difficult for anyone else to believe... would feel better if someone else reports similar observations)

I'm always on the forum, but rarely post because the only threads I usually watch are the ones dealing with development. I'll be sure to let you know about the glass though,

Rhamza161 said:
3) or should I go through AT&T's replacement service and get w/e phone they want to give me? (What phone replaced the Infuse anyway?)
What do you guys think I should do?
Click to expand...
Click to collapse
I'd like to know what phone replaced the infuse too, especially since its officially considered an obsolete phone now.
As a matter of fact Rhamza, that's the case you should build to AT&T-that the phone is obsolete. I've heard plenty of cases, including myself, of complaints to service providers and getting whatever it is you want, so long as your nice and get a compliant tech in the line.
Tell them (if u want) that "my cat knocked my phone off the table, breaking my screen. I see that this phone is totally obsolete and unavailable to purchase at any authorized att retailers... I feel I deserve a replacement because"...etc..
I've heard of people getting galaxy phones for the infuse, so it always worth shot. The worst that could happen is they say no.
In this economy never pay a dollar more for something if you don't have to. Millionaires don't.
Sent from my SGH-I997 using xda app-developers app

Hm, interesting. I'll give it a try. I mean it is worth a shot.
Sent from my SGH-I997 using xda app-developers app on jellybean rom.

I finally just went ahead and called samsung and they said the replacement screens including the LCD would cost exactly $155.88 including shipping. I don't think I'll go that route. I get paid Thursday for over 50 hours so AT&T will be contacted about a broken screen.
electricpete1: I have noticed that some parts of the screen do actually look better, however the 4 buttons on the bottom of the screen are starting to not work because of lost glass even after placing a screen protector over the loose pieces. I think they just came off of the LCD portion.
Sliding the unlock to the right on JB (CM10 unofficial) is starting to require a little more pressure than normal.

honestly i'd send it to samsung unless you have insurance, i had bad luck with replacement parts from china despite them having official "samsung" branding and looking legit. the insurance might get you a phone you don't wan't. since i think (not sure) they deal in refurbed phones for insurance but it might however get you an i-777 sgs2 (a nice upgrade if you like the smaller size) since it looks like hey still have new and refurbed i777s in stock online depited it being long out of production like the infuse. but if they a replacement phone you don't want then samsung is the best way to go unless you find a repair service that has a good warranty policy. i've replaced the screen on one of my infuses myself for a single crack across the screen that was barely visable, the replacement screen burned out in under 2 months and it cost me more than what samsung quoted you to fix yours,at the time i didn't want to be without my phone while waiting for a repair and it cost me.

Well I went ahead and went through the insurance company. Supposedly I coudl have had a choice in the phone I was given, but when I clicked on the "Choose more" button it sent me to the same phone, the Galaxy S2 Skyrocket and it said "If you click on 'more options again, you'll be directed to an associate who will attempt to help solve your problem and will not be allowed to continue online at any point" So I stayed with the Skyrocket for now...I'm honestly not sure how I'll like it. Some websites say that the screen is 0.2" smaller than the infuse, other say it is the same. I love my Infuse, but I would rather get a new phone, not one that is a year old already (the skyrocket came out last year in October after all). The phone should be here tomorrow sometime, so I'll report back and let you guys know if it is refurbished or new. In a way I hope that there is something wrong or something I dislike so I can justify attempting to get a nicer, newer phone.
But at least it is coming with ICS and the screen is not broken and there is a modding community here that is amazing! So even if it isn't the best phone I've ever used, it'll still be better than nothing and I can have JB on it within the hour of it arriving. lol

well there was something wrong with it out of the box. (Of course right?) I called Asurion and she said "we'll send you a shipping label and you can send it back to us and when we receive it we'll send you another one right back."
"Wait, I don't have another phone to use while this one is being processed and shipped. What will I do without a phone? I need it for work!"
"Well, go to AT&T and see if they will loan you a phone for about two weeks while we send you another one, but I've never heard of them doing it before."
"Why can't you send me a new phone and when I receive it, I'll send the defective one back?"
"It doesn't work like that."
"If AT&T doesn't hand out a phone for a loan and I miss work because of it, will your company compensate me my $10/hr wage and contact my bosses and explain to them that it is your fault that I missed work?"
"Um, no we can't do that either."
"[[]]sigh[[]] just send me the shipping label and be done with it. This is ridiculous."
"okay. Have a good night." and she hung up the phone.
wth? Rude and not helpful at all. The new phone that I was sent had a defective mic, both on normal calls and speaker phone calls. The AT&T customer service person was really polite and helped me though their trouble shooting guide for the phone and ended up having me go down to AT&T to get a new SIM card. That didn't work, but they activated the new SIM and added the phone to my plan. So the next AT&T rep sent me a phone number to Asurion to get it replaced, because I have 30 days to report a defective device. Well the previous conversation ensued and I find that I am really not satisfied with their representatives. I should have been recording it! jeez.
Here are some photos I took of my Infuse before I put it into the shipping box three days ago.