Just got Robbed by HTC in daylight - HTC Sensation

I had the 'famous' touch screen lockup issues at lockscreen. Well, I tried everything members here suggested and everything failed. So i decided to send it to HTC and i get a phonecall in the middle of my Calculus ii class giving me a quote for *(**$160 DOLLARS to repair the "LCD" reason being that the warrantly sticker was torn???!!!??? I checked before I sent it it!! It was still intact! I mean I know that LCD is not the issue but I kept a straight face and let them charge my credit card.. Now Im just waiting to hear from them and see how much they failed.
HTC u disappoint me.

Dispute it!
If you claim it was under warranty and that the sticker was not torn, first fight them BIG time. If they won't budge then you need to dispute the charge on your credit card stating it was under warranty. (BUT WAIT UNTIL YOU HAVE THE PHONE BACK!)
If there is a will there is a way!

Next time take pictures of the phone before you send it anywhere! Its always nice to have proof of the truth if something like this happens
Sent from my Sensation using xda premium

Wow!! That is damn annoying!! Must be their technician whose repair it make a mistake about the warranty sticker..
Sent from my HTC Sensation Z710e using XDA App

naimmkassim said:
Wow!! That is damn annoying!! Must be their technician whose repair it make a mistake about the warranty sticker..
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
If i were you, i will go straight to their warranty center and see their manager! Nothing to worry about as you want a justice, and i believe, if you had go far just for this, for sure their manager will understand it that you are not lie.
Sent from my HTC Sensation Z710e using XDA App

Wow. Nice job htc.
Just cross your fingers and hope youll get ics when you get the phobe back. Hehehehe
Sent from my HTC Sensation Z710e using XDA App

There is only One void sticker on one of the screws on back... Remaining don't have that sticker... Do you guys have it on all screws or one?
that void sticker is so prone to get unstickied and thrown off when u hold phone without back cover.
There must be other ways for sure to check if phone has been opened or not..
btw ..won't u get dust under the screen when u open those screws?

I never opened the phone and clearly remember the void sticker intact. Its so small and HTC want to you send the phone naked without cover and such. I bubble wrapped it very tight. The sticker could get torn when they opened the package.
I wish I had taken a picture. Facepalm.

akbisw said:
I never opened the phone and clearly remember the void sticker intact. Its so small and HTC want to you send the phone naked without cover and such. I bubble wrapped it very tight. The sticker could get torn when they opened the package.
I wish I had taken a picture. Facepalm.
Click to expand...
Click to collapse
There was one or several void stickers?

One
jjdoctor said:
There was one or several void stickers?
Click to expand...
Click to collapse
I saw one only. no worries though. Learned my lesson the hard way. I have had iphones/itouches get broken and apple gave me new ones no questions asked or no excuses given. Just like that. Wish others would step up cause I dont like Apple too much.

My old HTC sensation had signal issues so i sent it for repair, However they did not fix it because I had coloured in the void sticker !!
I had a digitizer replacement on the phone about 2 months before this, And before i sent it off for repair i noticed the void sticker, I assumed it was there because the phone had been opened so i coloured it in lol.
Turns out it was supposed to be there, I had just never noticed it before now, So if i never coloured it in, they would have fixed it !!
Im surprised the void sticker was still intact after having the digitizer replaced, surely the repair guy would have had to remove it to get to the screw underneath ?
Anyway i really shot myself in the foot with this, But luckily enough when it came back from repair centre it had a broken screen So i wrote a massive complaint and they sent me a brand spankin' new one
They couldnt prove how the screen broke, so they also shot themselves in the foot.... But it wasnt me that broke it honest....
Anyway ive got a new one now so il be more cautious with this one, The old one is still here waiting to be sent back... But i think i will keep it a little longer in the hope that they will forget i have got it lol.

when it comes to repairs id rather just do it myself now, sending it in is alot of hassle in itself,

azzledazzle said:
My old HTC sensation had signal issues so i sent it for repair, However they did not fix it because I had coloured in the void sticker !!
I had a digitizer replacement on the phone about 2 months before this, And before i sent it off for repair i noticed the void sticker, I assumed it was there because the phone had been opened so i coloured it in lol.
Turns out it was supposed to be there, I had just never noticed it before now, So if i never coloured it in, they would have fixed it !!
Im surprised the void sticker was still intact after having the digitizer replaced, surely the repair guy would have had to remove it to get to the screw underneath ?
Anyway i really shot myself in the foot with this, But luckily enough when it came back from repair centre it had a broken screen So i wrote a massive complaint and they sent me a brand spankin' new one
They couldnt prove how the screen broke, so they also shot themselves in the foot.... But it wasnt me that broke it honest....
Anyway ive got a new one now so il be more cautious with this one, The old one is still here waiting to be sent back... But i think i will keep it a little longer in the hope that they will forget i have got it lol.
Click to expand...
Click to collapse
they put a new one on there

craven667 said:
they put a new one on there
Click to expand...
Click to collapse
it wasnt fixed by HTC just a local phone shop

Well first off, why the HELL did you colour the void sticker? I mean how bored can you get, until you open back the back of your sensation (which is a nightmare) and start colouring in the sticker.....
PS: Listen to other people and go to the local shops. As long as you can pay, they will ask no questions.
Have a nice day mate!

Their repair service sucks. I sent it a couple of weeks ago and they only fixed half the problems it had and broke WiFi Bluetooth and the vibrate motor. I'm definitely getting a Samsung or the next iPhone when my contract is up :/ sucks cuz I really like htcs phones
Sent from my HTC Sensation 4G using xda premium

beston94 said:
Well first off, why the HELL did you colour the void sticker? I mean how bored can you get, until you open back the back of your sensation (which is a nightmare) and start colouring in the sticker.....
PS: Listen to other people and go to the local shops. As long as you can pay, they will ask no questions.
Have a nice day mate!
Click to expand...
Click to collapse
I coloured it in because i thought the void had shown up AFTER the phone had been opened, I never noticed it before.
I thought if i colour it in, they will never know it had been open, I coloured it black to match the rest of the screws lol.
Epic fail !!!

jjdoctor said:
There was one or several void stickers?
Click to expand...
Click to collapse
for some reason mine had several void stickers and only the top one being intact. what does this mean
---------- Post added at 10:03 PM ---------- Previous post was at 09:50 PM ----------
holy **** that is funny.
at least htc is better then samsung.
sent my infuse to them and after 14 minutes of them receiving it (according to their update **** that they email you everything they do to the phone blah), they determined it was water damaged (never once did it see water, and all the indicators, even the inside one was still stark white) it was sent back with a nice new red (always red/non liquid reactive) sticker dead center over the IMEI label.
contacted them to no avail. never buying another samsung product ever

Related

Touch panel- fail

So the one time I decide to take the thundy out the case I drop it getting out of the car. I pick it up and its non responsive, can't get past HTC green/white screen. I tried holding vol down and I went into system info. It says touch panel- fail?!? Did I really toast this thing in one drop?
Ouch buddy let us know how it goes that makes me cringe as I always rock my phones naked, well except the nexus one neoprene that i have used on both incredibles and the nexus one I own. Wish it was big enough for my Thunderbolt that case has saved my ass a couple times
So Jcase helped me flash back to stock and it now says S-On in bootloader but I still can't get past HTC logo. I think it dropped just right and broke the screen. Be careful if your running your phone without a case guys, Im a good example. First drop, ruined the screen! Now I have to wait for a replacement to get shipped.
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
So you would tell them you lost it even though you dropped it?
Sent from my ADR6400L using XDA App
Ill admit its sneaky, but to be honest Im mad that this phone didn't hold up better. The battery casing popped off relatively easy when it was dropped which was its downfall. Now I have to pay $100 and Im just supposed to be ok with this?
If Verizon still had a 30 day policy I could just take it to them but they are tightening the reigns.
Pics to follow showing light damage
Here are the pics
The only damage cosmetically to the phone is the nick on the corner and a scratch to the camera lens bezel that I can't really get to show up in a picture. Phone looks pristine, yet isn't worth more than a brick.
You can justify all you want but it doesn't make it right. Good luck
Sent from my ADR6400L using XDA App
azturbomini said:
You can justify all you want but it doesn't make it right. Good luck
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Your right this phone is built to withstand nothing. Seems weird that 15 days after the bolt's release verizon is changing all their return policy rules.
Also no extended warranty available for the replacement, when they are offering it on other devices. I think I will keep this phone as my own insurance policy..
I ended up using best buy black tie program because they gave me a phone on the spot. I didn't say I lost it, just gave them the broken phone. I was pretty frustrated yesterday when my TB failed!
Just brick it and say you downloaded an application and it shut off your phone and thats what came up
Sent from my ADR6400L using XDA Premium App
Well I got it the 15th so Im outside of verizon's 14 day policy. Your saying if I dont tell them I dropped it they might replace the phone? You cant even tell I dropped it, the best buy lady was like why is your phone so useless? (its basically already bricked but now S-On, only going to boot screen)
Anyone try replacing a digitizer yet? Best Buy wants 30 days, plus 5 days for shipping, plus x amount of extra days cause their system was down for replacements....Im just getting so lucky, lol. I was hoping they were doing the 3 day rapid exchange, only on crapple phones though.
Link for $40 digitizer- http://www.kaboodle.com/reviews/39....zer-for-htc-thunderbolt-4g-incredible-hd-6400
This will void my warranty huh?
Correct me if im wrong as I have not actually seen a TB disassembled but is it possible that a pin connection just jolted loose? I mean it seems must more feasible in my opinion..
That is always possible. I have seen it b4. My wife has a plasma tv that just quit the day after bestbuy return policy. They were gonna send a tech, but it was gonna be a week or more. So I pulled it off the wall and tore into it. They never pushed the lock down on the ribbon cable! Been fine ever since.
Sent from my ADR6400L using XDA Premium App
If I were you Id tell them the screen simply "Just Stopped working". From the looks of it nothing is cracked or broken so they couldent claim you did it.
I know, I know. Im a horrible dishonest person who makes things expensive and make people kill themselves.
So let me get this right. You were cheap so you didn't buy a case. Then YOU dropped it onto cement and expected to just pick it up and it to work fine. Then you go to Verizon and tell them you lost it so you can get a new phone plus keep the old one you know the one that YOU dropped. You are so freaking ridiculous. I hope you drop your new phone on carpet this time and it breaks. People these days, really.
Sent from my ADR6400L using XDA App
miketoasty said:
So let me get this right. You were cheap so you didn't buy a case. Then YOU dropped it onto cement and expected to just pick it up and it to work fine. Then you go to Verizon and tell them you lost it so you can get a new phone plus keep the old one you know the one that YOU dropped. You are so freaking ridiculous. I hope you drop your new phone on carpet this time and it breaks. People these days, really.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I agree... They need to get rid of phone insurance and let people be more careful.
I would think from such a short drop it wouldn't be such a drastic result as the touchscreen failing. I mean, you must have dropped it "just right" for that to happen, I would think.
I accidentally dropped my BlackBerry down a flight of stairs at work and there wasn't even a scratch!
But I can see how a 4.3 inch screen could be more susceptible to damage than a BlackBerry.
Just remember, karma can be a *****, so pay it forward and be honest. You reap what you sow.

[Q] Loose Screen?

Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
I've posted the same thing and you're not alone. What you can do is put a paper inside the case and it'd resolve your problem for now
Sent from my HTC Sensation 4G using XDA App
You need to return that **** asap!
Sent from my HTC Feeling.
There appears to be some build quality issues with some devices out there last night I discovered that vibrate doesn't work on my phone.
check out my 1st and 2nd post in this thread just called T-Mobile and they're overnighting my phone, I love this phone but this is the first phone I had to exchange twice
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Bad vibrations... lol
I noticed on mine the vibration is very mild compared to say the MyTouch 4G.
RickCain said:
Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.
Click to expand...
Click to collapse
I have it to, actually dont know if I should take it so seriously.
Yhe it clicks a little but nothing serious.
Yup, my one day old sensation also clicks and make that noise when I press on the bottom right of the screen, just like yours. Also, the capacitive buttons are unevenly lit. This is my second unit, and I am very disappointed. I returned the first one because of a wacky battery. Build quality on that one was perfect. I might return this unit also.
Any other folks with the same issue?
Sent from my HTC Sensation 4G using XDA Premium App
darkdelusions said:
Mcp,
Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.
Click to expand...
Click to collapse
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
mcp2009 said:
Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim
Click to expand...
Click to collapse
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
i got the same problem.. didnt think it was a big deal.. im more concerned about data issues and root.. got mine on craigslist so i cant exchange right? i would have to take it up with htc correct?
when you exchange it.. do they charge you again?
i sent in my phone and they ordered me a new phone i received a charge of 291 dollars ontop of the previous 280
mike2518 said:
How would you know if T-Mobile would do the warranty claim with a new device?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I already talked to them and they were ready to overnight the replacement phone but they said they couldn't because I'm in my buyers remorse period
the bottom right corner seemed loose for me too, but i din't care that much and now, after using it for about 2 weeks it fits tight. don't know what happened.
anyone with loose buttom right corner and now its tight ???
what did you do ??
mine is loose too !!!
thats my second unit too... the first one made crackling noises when typing messages. this one is better ... but with loose corner !!!
mine is more like a loose right side. you can physically feel the screen go in to the back cover
xnifex said:
mine is more like a loose right side. you can physically feel the screen go in to the back cover
Click to expand...
Click to collapse
Yes, my first unit was flawless, I would have kept it if not for the wacky battery. This one annoys me every time I press on the right lower portion. I'm weighing my options, I only have 3 days left to exchange/return it to walmart
Sent from my HTC Sensation 4G using XDA Premium App
Got the same problem.
Tomorrow i am gonna switch back covers and see if it is the issue.
I think when you take the back cover of to many times the right side will show this problem.
Greetz.
Happens to my phone as well only if I press the right point. That sounds come from the battery. Pull the backcover and press on the battery then you'll hear some clicks. But I couldn't figure out how to solve that. Even putting paper didn't help.

Sad day for my MT4G

Ive been having problems with my back button for a while now and with some experiences on my previous phones,i tried dismantling it with the help of Youtube.i never had problems doing this kind of stuff before but this time i messed up badly! It doest turn on anymore,i accidently cut the strip on the on/off button that connects to wherever its getting power.now i just have a big good looking paper weight.
My back button just stock in the down position yesterday. I have a replacement on its way from Tmobile. Hoping I don't get a bad screen.
Bummer you broke your phone.
Sent from my MIUI powered MT4G
I know,i called tmo for my replacement but reported it loss coz i already broke it.lucky i have insurance but im getting charged $130 for a new one.
sux that you broke it and have to get a new one... but upside since you reported it lost you have a second/backup battery and battery cover (incase you decide to try some cover mod/design and a spare screen and digitizer.
RavenWulf said:
sux that you broke it and have to get a new one... but upside since you reported it lost you have a second/backup battery and battery cover (incase you decide to try some cover mod/design and a spare screen and digitizer.
Click to expand...
Click to collapse
lol
My back space button is pushed in to not that bad tho i just used the button remapper app found on xda to switch it with the genius button fix my problem lol ;-)
HTC Glacier (Black) - Virtuous Unity 2.39/Kernel V9 Unity/Beats Audio/Good Screen/Good Emmc
RavenWulf said:
sux that you broke it and have to get a new one... but upside since you reported it lost you have a second/backup battery and battery cover (incase you decide to try some cover mod/design and a spare screen and digitizer.
Click to expand...
Click to collapse
Actually when i talked to the insurance company i was told that i had the option to get the mt4g slide or the sensation,for the same amount of $130 i just opted to get the Sensation instead of just having the same device or the slide version.now i do have to sell my mt4g for parts lol.
gejenn said:
Actually when i talked to the insurance company i was told that i had the option to get the mt4g slide or the sensation,for the same amount of $130 i just opted to get the Sensation instead of just having the same device or the slide version.now i do have to sell my mt4g for parts lol.
Click to expand...
Click to collapse
Since you live in LA, you shouldn't have a problem getting rid of it on craigslist. Sell it for at least $130 and consider it a free upgrade One time, I bought a bricked HD2 for $150, spent a half hour diagnosing the problem and fixing it, then flipped for $275. Easy money
So if I report my (not broken) mt4g stolen, I can get a sensation for $150!? Hmm....doesn't matter since im looking at the g-nexus.
Sent from my HTC Glacier using XDA App
I just did this EXACT same thing over the weekend.
My MT4G had dust caked into the front camera. I figured "No biggie. It' probably missing a seal. I'll crack it open, clean out the dust, and tack a tiny o ring in there to keep the dust out."
I followed the YouTube guide. I was SUPER careful because I saw how delicate everything was.
Putting a o ring on the camera was ridiculously easy. But when putting the phone back together I noticed that there was a wire dangling loose next to the power button. I was like "Ooooooohhhhhhh fudge." Only I didn't say fudge.
On the plus side, once the phone was back together it'll keep dust out of that camera until doomsday! That part worked. It just won't turn on....
Anyway I took the phone back to the store where I just bought it in August and said "This doesn't turn on."
The guy at T Mobile store looked at it, fiddled with it a bit, gave up and processed me for an even exchange at no cost. The new one is on it's way and should be delivered to my house tomorrow. They didn't even charge me for shipping. Couldn't have been easier. The customer service was absolutely top notch.
And I don't even have the insurance.
The guy at the store didn't even care that the little VOID stick was gone from the one screw under the batter cover. He even looked for it specifically.
Lol wow
Sent from my HTC Glacier using XDA App

HTC Sensation Screen replacement

Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Off course HTC will repair it, but it'll take longer and probably charge you a lot more than what you can it fixed for.
Out of curiosity do you/your girl not put the phone in a case or something?
nba1341 said:
Out of curiosity do you/your girl not put the phone in a case or something?
Click to expand...
Click to collapse
Haha, no i did not.. But as soon as i get it fixed im gunna invest in a bulletproof / bombproof carbon kevlar box and keep it locked inside it !!!
Was it bought through a carrier or sim free? Could always take it to your carrier and see what they suggest, although they're not normally the cheapest, but at least it should get done properly.
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en&currency=GBP&products_id=4769
opinions ??
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
azzledazzle said:
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en&currency=GBP&products_id=4769
opinions ??
Click to expand...
Click to collapse
joe.attaboy said:
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
Click to expand...
Click to collapse
I totally agree with you !! i do not want to result to fraudulent behaviour... BUT, i dont want to pay approx £80 for parts and make the whole situation worse by possibly making more damage.
BUT i also dont want to pay approx £150 - £200 thinking i could of fixed it for much less by doing it myself.
I am good with stuff like that and am very gentle and careful..... but i dont believe in myself lol
I recently replaced mine. Its not too terribly hard to do. But you have to get it just right. Currently the digitizer is a bit slow and unresponsive at time but I think i didnt get it in there completely right. So I'm going to dissaimble is again today and get it suck in better and see of that helps
Sent from my cm_tenderloin using Tapatalk
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
silentsnow31802 said:
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
Click to expand...
Click to collapse
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
dgenx210 said:
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
Click to expand...
Click to collapse
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
silentsnow31802 said:
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
Click to expand...
Click to collapse
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
dgenx210 said:
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
Click to expand...
Click to collapse
I dont even have a battery for it at the moment. When the battery arrives ill check it out. I have a feeling im not going to be able to get ADB working though.
I bought this!
http://www.ebay.com/itm/260959508044?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Ill let you all know how it turns out....
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
silentsnow31802 said:
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
Click to expand...
Click to collapse
Glad you finally got it sorted. Welcome back to you then
azzledazzle said:
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Click to expand...
Click to collapse
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
mckellick said:
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
Click to expand...
Click to collapse
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
azzledazzle said:
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
Click to expand...
Click to collapse
Lol yeah I bet they do..but most of the insurance phones you get after your device breaks are refurbished. Cheap beat up and abused.. then recycled.. lol that sounded like a lifetime channel movie. Well I hope your back up and running again..and how'd that tile doing? Cheers mate
Sent from Xparent Cyan Tapatalk HTC Sensation 4G with Beats and a kickass Rom

Big issue screen!!!!!

Hi everyone, i've noticed that this device is very very weak on the body ..
Let me exain this correctly..
2 days ago i drop my A9 from my bed to the floor ( 50 cm) and the screen turn into a very ugly face... i mean pixel issue like old television when u search frequencies..
I was very scary and i noticed that i just needed to make a pression on the screen to get back the clean pixels and the normal screen..
I think i must get back the A9 to HTC to get another one or repair it..
But this thing is very very weird...
First time i get this kind of things from an HTC device...
Will972 said:
Hi everyone, i've noticed that this device is very very weak on the body ..
Let me exain this correctly..
2 days ago i drop my A9 from my bed to the floor ( 50 cm) and the screen turn into a very ugly face... i mean pixel issue like old television when u search frequencies..
I was very scary and i noticed that i just needed to make a pression on the screen to get back the clean pixels and the normal screen..
I think i must get back the A9 to HTC to get another one or repair it..
But this thing is very very weird...
First time i get this kind of things from an HTC device...
Click to expand...
Click to collapse
I beleive It was a big fall which causes the big issue
If it's unlocked u.s version then it's covered under oh'oh warranty
HTC A9 is very beautiful device but the glass is curved 100% covering the front facing of the phone
This gives absolutely no chance if it falls on any side of the front
Good luck
Sent from my HTC One M9 using Tapatalk
It was very weird because the falling was very small.. i was amazed when i saw how much this device is weak..my old m7 had a big fall and never turn this way.. personally i'm from france andhtc told me to send the device to get it repair but personally i prefer to get a new one.. but it's impossible in my case because i bought it on Cdiscount and they told me that the warranty is available only for the htc themselves..
Now i wonder if i send it to repair or keep the device and buy a case :/..
Will972 said:
It was very weird because the falling was very small.. i was amazed when i saw how much this device is weak..my old m7 had a big fall and never turn this way.. personally i'm from france andhtc told me to send the device to get it repair but personally i prefer to get a new one.. but it's impossible in my case because i bought it on Cdiscount and they told me that the warranty is available only for the htc themselves..
Now i wonder if i send it to repair or keep the device and buy a case :/..
Click to expand...
Click to collapse
If I was you i will buy new+send to repair + sell when repair is done
Sent from my HTC One A9 using Tapatalk
imOJ said:
If I was you i will buy new+send to repair + sell when repair is done
Sent from my HTC One A9 using Tapatalk
Click to expand...
Click to collapse
Lol yes maybe if i had a black card loool.. no seriously i will send it to repair.. it's better to use warranty while it's available .. just some couples week without the A9 ..
But beware of your device guys .. he's easily breakable..
take care of him lol
I will make a video u will see what im talkin about .
If US phone from HTC....UH-OH!!!!! Use it.

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