Thinking of getting a warranty on my phone, They told me it would cost me 20 dollars, and that I wouldnt be getting a "New" one it would be "Refurbished", I'm alittle outraged by that.. considering I signed on for another 2 years and bought the phone for $265.00.. My power button is sticking and I can't stand it.. is their anything I can do to fix this? The phone works just fine.. Minus the power button..
xamadeix said:
Thinking of getting a warranty on my phone, They told me it would cost me 20 dollars, and that I wouldnt be getting a "New" one it would be "Refurbished", I'm alittle outraged by that.. considering I signed on for another 2 years and bought the phone for $265.00.. My power button is sticking and I can't stand it.. is their anything I can do to fix this? The phone works just fine.. Minus the power button..
Click to expand...
Click to collapse
If its the power button, call HTC and get a new back cover. Tell them about the power button problem and they will send you a back cover free. You can get a 1 time replacement part on every part of our phone from them.
Lakeshow423 said:
If its the power button, call HTC and get a new back cover. Tell them about the power button problem and they will send you a back cover free. You can get a 1 time replacement part on every part of our phone from them.
Click to expand...
Click to collapse
I will do that, Are you sure that will fix the issue at hand though?
xamadeix said:
I will do that, Are you sure that will fix the issue at hand though?
Click to expand...
Click to collapse
It's worth a try. And if it doesn't solve the problem, you will have a spare (if they don't request your cc number/send your old cover back)
¤Roses are red,
Violets are blue,
And you lost the game¤
xamadeix said:
I will do that, Are you sure that will fix the issue at hand though?
Click to expand...
Click to collapse
I just opened up my phone to make sure and the power button is part of the back cover. I think it would fix your problem.
Lakeshow423 said:
I just opened up my phone to make sure and the power button is part of the back cover. I think it would fix your problem.
Click to expand...
Click to collapse
Alright cool, cause from what i see it's attached to the backpanel, maybe some junk got in there, I've tried locking the phone without the panel and it works fine, so it must be the backpanel
htc will send us a part of the phone if its defected? will it be free? cuz i barely got my phone for a week or so and the volume and power buttons are a little sticky and they are movealbe around. should i call and get a free backcover?
g1user101 said:
htc will send us a part of the phone if its defected? will it be free? cuz i barely got my phone for a week or so and the volume and power buttons are a little sticky and they are movealbe around. should i call and get a free backcover?
Click to expand...
Click to collapse
Yup they will. I got a extra backover in my drawer from them.
ha sorry to ask this, but what is htc's number? and when i call them, what do i say?
g1user101 said:
ha sorry to ask this, but what is htc's number? and when i call them, what do i say?
Click to expand...
Click to collapse
425-679-5318 They are in Washington. Tell them about the volume rocker getting stuck and/or falling off. Tell them you want a new back to fix the problem.
yeah they will send it got mine never use it just brand new in the pack
stupid lady told me that i had to send mine in first then they will send a new one to me. i cant do that. or provide a credit card with a dollar and i dotn have a card. they wont send it to me for free!
g1user101 said:
stupid lady told me that i had to send mine in first then they will send a new one to me. i cant do that. or provide a credit card with a dollar and i dotn have a card. they wont send it to me for free!
Click to expand...
Click to collapse
Try calling again you might get a different person. Tell them you can't be without your phone, you use it for buisness. If they still insist on you sending your cover first just keep arguing but don't be a **** lol.
Lakeshow423 said:
Try calling again you might get a different person. Tell them you can't be without your phone, you use it for buisness. If they still insist on you sending your cover first just keep arguing but don't be a **** lol.
Click to expand...
Click to collapse
i got to that part. she agreed with sending me the backcover first. but i had to provide a $1 on credit or debit. which i dont have one. i thought they would just send it for free without me giving them anything? and the number u posted in washington is closed. ha. their open mon.-friday only.
g1user101 said:
i got to that part. she agreed with sending me the backcover first. but i had to provide a $1 on credit or debit. which i dont have one. i thought they would just send it for free without me giving them anything? and the number u posted in washington is closed. ha. their open mon.-friday only.
Click to expand...
Click to collapse
That was before someone reported it to HTC as fraud. A bunch of users got one for no reason and someone decided to just tell HTC about it.
aNYthing24 said:
That was before someone reported it to HTC as fraud. A bunch of users got one for no reason and someone decided to just tell HTC about it.
Click to expand...
Click to collapse
so i cant get another replacement for free anymore? damn. it costs like 30 on ebay! and im only 16 so. haha
g1user101 said:
so i cant get another replacement for free anymore? damn. it costs like 30 on ebay! and im only 16 so. haha
Click to expand...
Click to collapse
Yeah not anymore. It sucks for people with an actual issue.
aNYthing24 said:
Yeah not anymore. It sucks for people with an actual issue.
Click to expand...
Click to collapse
f**k!! lol. i actually need it ha. i guess ill try to keep calling to get it for free. or find someone with a credit card and do the 1 dollar thing
g1user101 said:
f**k!! lol. i actually need it ha. i guess ill try to keep calling to get it for free. or find someone with a credit card and do the 1 dollar thing
Click to expand...
Click to collapse
How about your parents, or get a pre paid credit card and use that.
yep, after everyone found out you could get a free replacement people were calling HTC to get one even though they didn't need it. Now HTC requires you to put a CC on hold & send in your old one.
Related
Fyi, I see people complain about the battery cover. Htc will replace it for free. They know about how difficult it its.
Sent from my Inspire 4G using XDA Premium App
substance12 said:
Fyi, I see people complain about the battery cover. Htc will replace it for free. They know about how difficult it its.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
Thanks. Do we have to send the old one back?
kirk123 said:
Thanks. Do we have to send the old one back?
Click to expand...
Click to collapse
Nope! They're being really cool about just handing them out.
cblock214 said:
Nope! They're being really cool about just handing them out.
Click to expand...
Click to collapse
Do you have a contact number or website/email address so I can contact them? Mine has a slight bulge and its annoying.
kirk123 said:
Do you have a contact number or website/email address so I can contact them? Mine has a slight bulge and its annoying.
Click to expand...
Click to collapse
I think it's (425) 861-9174. All they ask for is your IMEI and a mailing address. So I'm betting there's a limit of how many you can get.
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
ShotSkydiver said:
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
Click to expand...
Click to collapse
I didn't ask for one, but the rep was telling me about how they just got an email about how users were complaining about broken battery covers and I think he even said SIM covers too. Wouldn't hurt to ask, but let us know if they do if you call.
ShotSkydiver said:
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
Click to expand...
Click to collapse
Mine is the same way. One part sticks out a bit to far and it kinda bothers me. May give them a call tomorrow.
Thanks. Will give it a shot tomorrow.
Sent from the moon using XDA App
ShotSkydiver said:
Do you think they'll also replace the SD/SIM cover? Mine is creaky to the touch and doesn't seem like it fits too well.
Click to expand...
Click to collapse
I think eventually. The Guy I spoke with said that they were still working on a redesign.
Sent from my Inspire 4G using XDA Premium App
Great help. Thanks field sharing the information.
Sent from my HTC Inspire 4G using XDA Premium App
Think ill call and order a spare in case mine breaks.
has anyone confirmed this? also about the SD cover?
If someone wants to try emailing them, here is their email address: [email protected]
I just emailed them and when they reply, ill update this post with more info on what they say.
I requested them to send me both covers. My battery cover is all messed up from removing it too much and my SIM/SD card is missing the tabs that keep it flush with the body of the phone.
I'm still not sure how such a poor design got past R&D, and field testing...
Just got off the phone with them. Told them that my phone is unusable because the cover is broken and the battery keeps falling out. I also told them that my sim cover is bent. FREE overnight shipping on both of them. I was surprised at how great HTC customer service is.
pachkamil said:
Just got off the phone with them. Told them that my phone is unusable because the cover is broken and the battery keeps falling out. I also told them that my sim cover is bent. FREE overnight shipping on both of them. I was surprised at how great HTC customer service is.
Click to expand...
Click to collapse
Yup! Same here. They are really friendly and quick to resolve the problem. Mine are on their way too!
pachkamil said:
Just got off the phone with them. Told them that my phone is unusable because the cover is broken and the battery keeps falling out. I also told them that my sim cover is bent. FREE overnight shipping on both of them. I was surprised at how great HTC customer service is.
Click to expand...
Click to collapse
Awesome news! With the rumors of redesigns in the works, I think I'll just hold out until those get released. I have a case holding my phone together pretty well right now haha
Did they mention if there was a limit of how many they can send you? One time deal?
cblock214 said:
I think it's (425) 861-9174. All they ask for is your IMEI and a mailing address. So I'm betting there's a limit of how many you can get.
Click to expand...
Click to collapse
I just tried calling that number and I get the message that that number is no longer in service. I called the 1-800 number and they hooked me up. But they told me it'll take between 2-3 business days. I'll just keep my old one as a backup. The customer service was very nice and professional also.
plmiller0905 said:
I just tried calling that number and I get the message that that number is no longer in service. I called the 1-800 number and they hooked me up. But they told me it'll take between 2-3 business days. I'll just keep my old one as a backup. The customer service was very nice and professional also.
Click to expand...
Click to collapse
Here is their main number incase someone else needs it. Not sure why that number stopped working.
866-449-8358 7 days a week 6am to 1am Eastern Time
Hey guys I'm a MT4G user but very interested in getting a NS. Talking to a guy locally who's selling the phone and the charger for 280, from what he's saying its close to mint condition other than a small scratch at the bottom of the phone.
Is 280 a good price? And if for some reason there's a hardware defect I can't go through T-Mobile right since they don't technically even carry it?
I'd appreciate any response.
Yes, it's a great price. Make sure everything is in good condition before paying.
-10 post limit for off-topic!-
twitch153 said:
Yes, it's a great price. Make sure everything is in good condition before paying.
-10 post limit for off-topic!-
Click to expand...
Click to collapse
Appreciate the response. If something were wrong with it do I have to go to Best Buy or will T-Mobile be able to do anything?
mackster248 said:
Appreciate the response. If something were wrong with it do I have to go to Best Buy or will T-Mobile be able to do anything?
Click to expand...
Click to collapse
I don't think t-mobile would do anything about it.
-10 post limit for off-topic!-
mackster248 said:
Appreciate the response. If something were wrong with it do I have to go to Best Buy or will T-Mobile be able to do anything?
Click to expand...
Click to collapse
If you can get the original receipt from him BB MAY help you. However, when I went there they checked my receipt against my ID but, that just may be that particular BB. T-Mobile WILL NOT help you with the phone because it is unbranded.
Sparky WAS in the doghouse. Now, He's allowed on the deck at least.
My Nexus S is annoying me.
I recommend you to do a Multitouch test, write some messages, call someone to check the speaker, etc before giving the money. I got screwed about 2 month ago with a Nexus S that was still with plastics. Everything looked alright but after I bought it I found out it had touch problem. There was a part of the screen that became unresponsible after using it for around 40 sec with out turning the screen off(lock button)... So check this before making the deal...
keltsi95 said:
I recommend you to do a Multitouch test, write some messages, call someone to check the speaker, etc before giving the money. I got screwed about 2 month ago with a Nexus S that was still with plastics. Everything looked alright but after I bought it I found out it had touch problem. There was a part of the screen that became unresponsible after using it for around 40 sec with out turning the screen off(lock button)... So check this before making the deal...
Click to expand...
Click to collapse
Thanks for the insight man, I'm definitely gonna do that. Wouldn't wanna get burned. :-/
Now is the hard part whether I'm gonna let my mytouch4G go for the NS.
Sent from my HTC Glacier using XDA Premium App
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
They are replacing your phone with another Sensation though right?
barker1964 said:
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
Click to expand...
Click to collapse
how do you "lose" a $600 phone? which has lookout installed?
I lost my phone, went to a pool party and used my backup phone and left my sensation in my fruends car and when I came back it was gone
nccu_eagles said:
how do you "lose" a $600 phone? which has lookout installed?
Click to expand...
Click to collapse
**** happens "shrugs"
Sent from my HTC Sensation 4G using XDA Premium App
nccu_eagles said:
how do you "lose" a $600 phone? which has lookout installed?
Click to expand...
Click to collapse
He's human....just as you are....people make mistakes and things happen. So let's try not to be so judgemental, as you could very easily find yourself in the same predicament one day.
Yes they are sending out a new phone, but it was like pulling teeth
barker1964 said:
Yes they are sending out a new phone, but it was like pulling teeth
Click to expand...
Click to collapse
That's really sad to hear. But this is the insurance time. I will never let my insurance go. This stuff may happen.
barker1964 said:
Today I lost my Sensation and after filing the claim I felt like I did something wrong. They say because the phone is so new that there is a "24 Hour" hold on the claim and with the long weekend coming I will more than likely see the phone on Tuesday or Wensday next week ......That sucks
Click to expand...
Click to collapse
You really need to make sure you use one of 100 or so apps that find your phone if you lose it. The technology has been there for a long time....and it works.
You lose your phone....no biggie....goto a computer....you see where your phone is on a map....ya go get your phone.....for the most part its that simple.
The US version comes with Lookout, there are many more. Sounds like you are unaware that apps like these exist..... Just a friendly FYI.....
Hoggles said:
You really need to make sure you use one of 100 or so apps that find your phone if you lose it. The technology has been there for a long time....and it works.
You lose your phone....no biggie....goto a computer....you see where your phone is on a map....ya go get your phone.....for the most part its that simple.
The US version comes with Lookout, there are many more. Sounds like you are unaware that apps like these exist..... Just a friendly FYI.....
Click to expand...
Click to collapse
I am well aware of the tracking apps but I ask myself who else is tracking my movements. So I will never use those apps. Way too much big brother for me.
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
stefan.buddle said:
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
Click to expand...
Click to collapse
If that's what the coverage contract says then you're stuck unless you decide to lie, which is fraud and puts you at risk of legal complications. If the contract does not state this exclusion then you may have some recourse, but legal action may be required if they refuse to cover it.
Keep us posted. Lots of people have this insurance and if they are scammers posting it here would be appreciated.
samnada said:
If that's what the coverage contract says then you're stuck unless you decide to lie, which is fraud and puts you at risk of legal complications. If the contract does not state this exclusion then you may have some recourse, but legal action may be required if they refuse to cover it.
Keep us posted. Lots of people have this insurance and if they are scammers posting it here would be appreciated.
Click to expand...
Click to collapse
I understand but I guess it's my fault for not reading the terms of the agreement when they "sold" me on phone insurance at the tmobile store, I was told told if my "PHONE" was lost damaged or stolen I would be covered, nothing about my SIM card... guess I'll just learn from this
Just call T-mobile support and get the sim card blocked and get a new one. Sim cards are free.
a4ol said:
Just call T-mobile support and get the sim card blocked and get a new one. Sim cards are free.
Click to expand...
Click to collapse
I suspect he pulled the Sen's SIM and put it in his backup phone *before* the Sen was stolen.
stefan.buddle said:
Asurion wont cover your phone unless your SIM card is in your phone when you loose it, I learned this the hard way after my phone was stolen when my sim card wasnt in the phone, they said they cant replace it under any circumstances no matter who i talk to... I dont know what to do, should I just file another claim and say my SIM was stolen along with the phone and have T-Mobile suspend my line? or am I just screwed?
Click to expand...
Click to collapse
You might be screwed because they now know the sim wasn't in the phone and best believe they documented that info. Don't feel to bad I lost my nexus s and asurion says they don't cover it or the nexus one and said they will send me a compatibile phone and guess what it was...a damn G2!
Sent from my PG86100 using XDA App
barker1964 said:
I am well aware of the tracking apps but I ask myself who else is tracking my movements. So I will never use those apps. Way too much big brother for me.
Click to expand...
Click to collapse
And "they" can't track you by sim or gps without apps like lookout? That's like saying you close your windows so that neighbors can't see your house.
You and Mel Gibson from Conspiracy Theory would get along royally.
Sent from my HTC Sensation 4G using XDA Premium App
howetechnical said:
You and Mel Gibson from Conspiracy Theory would get along royally.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
If one is truly worried about tracking, one should NEVER even use a cellphone!
barker1964 said:
Yes they are sending out a new phone, but it was like pulling teeth
Click to expand...
Click to collapse
How much did you have to pay in total for the replacement? Like deductible or other fees.
You have to wait the 24 hours because they have to request a device from T-Mobile / HTC then send it to you. Its like pulling teeth because the phone is brand new and they are watching for people to return their "lost" phone to the store or sell it while they wait for the new one.
Sucks that you lost it, you will probably get a new one that they turned into a refurbished one because I doubt they have refurbished devices yet. While I was at Sprint I knew they usually didn't have them till around the sixty day mark.
Sent from my HTC Sensation 4G using XDA Premium App
Well I switched from an iPhone 4 to the Nexus S (Nexus S is better) but I used a micro-sim adaptor but when I took it out one day it took a pin with it. I called Samsung and they said they don't do repairs like that so where in Canada can I get this repaired? I would love any advice. Thanks!
- Ryan
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
malikadnanm said:
Same crap happened to me. But I guess I got a little lucky cuz only half of the pin broke off, the other half I just bent up so it would touch the sim when it was put in. Worked for me. Idk if yours came off completely or partially like mine did
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Well one of the pins is shorter and one is completely missing so I guess I was not as lucky as you haha. Do you think I could take it to somewhere like Best Buy and just pay to repair it? Or will I have to go to a speciality cell phone repair place?
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
BrianDigital said:
Maybe try calling Samsung again that's f'ed up they can't repair there own product
Sent from my A500 using xda premium
Click to expand...
Click to collapse
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
malikadnanm said:
I'd check Craigslist, there's always shops that do these kind of fixes. There's plenty here in Philly so I'm sure there're some where u are
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
RBSIS said:
I looked and sent out a few emails, not as many shops as I would have thought. I'm going to go to Rogers tomorrow just to see if they do fix things like this. It will surprise me if they do.
Click to expand...
Click to collapse
Good luck man
Sent from my Nexus S using XDA App
Sorry for the bump but I still have not found a solution to this and I'm looking for any suggestions.
This is probably your best option right now:
http://forum.xda-developers.com/showthread.php?t=985733
Other than that, don't think anyone was able to find any replacement unit online.
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Lol yeah non physical damage so they will hard reset your phone for free. That sucks man
Sent from my Nexus S 4G using xda premium
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
I just got mine spoiled after returning from a holiday I've tried putting the copper thing back in place and slotting it back but it doesn't work. Now i have to wait till tomorrow to call Samsung support in hope that they will fix it if i pay money because my device has no warranty because it is from Australia and i'm using it in Singapore. Will they accept it to fix it if i pay for the repair?
And can anyone who used aluminium foil or anything to make it work post photos or videos on how to do it? I have no experience in soldering and stuff (15 years old) and i dont know how much foil to put there. Please help me!
RBSIS said:
Well after a long time of playing with it I manage to get the phone to read my sim by putting strips of tin foil on the contacts on the sim card. Disappoints me that I have to do this though and now the phone has no resale value.
Click to expand...
Click to collapse
Could you please post a video of how you put the strips in? or photos please. I have no idea how much to use and how to place them
yup! i agree plz post photos that we can help
I had similar problem with my Nexus S. I just went to Carphonewarehouse and told them that my sim is not being registering. They have fixed it for free but it took nearly 3 week.
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
RBSIS said:
The person on the phone said as long as it's not physical damage they can fix it for free... which is ridiculous if you ask me because most people on this forum could fix any non-physical damage on the Nexus.
They told me to go to Rogers for some reason to get it repaired even though I said I got the phone as a gift and it was not from Rogers. I guess I'll try calling them again to see if I can get anyone more helpful.
Click to expand...
Click to collapse
Your post is kind of contradictory. You say they wont fix it for free. That suggests that YES they will fix it, but not for free. Which makes total sense, since you physically broke the phone yourself. That's not covered under warranty.
But then you go on to say they told you to talk to Rogers. Your post is very confusing.
Rogers is a carrier. If you have some sort of damage plan or replacement coverage they may help you. Otherwise, at best, they're just going to send it Samsung in the first place. More likely, they won't touch it.
Your options are to try to repair it yourself, try a local shop, or try Samsung again. I seriously doubt that they wouldn't repair it, for $$$.
Or get a 3rd party warranty. Although, that would be pretty unethical and possibly illegal, filing a claim for damage that occurred before you signed up for the plan.
shockem said:
Sent mine to samsung on monday 21st. he said 1-3 days so tomorrow will be the 3rd day which is the 24th. Hope i receive the call to collect it tomorrow. I miss my nexus
Click to expand...
Click to collapse
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
forpulse said:
Did you get your phone repaired?
I am in the same boat buy I gave my phone to a local cell phone repair shop in toronto. its been two months and they still are looking around for the replacement part. I think i am gonna take the phone back and just try to sell it off
Click to expand...
Click to collapse
Yeap they got it repaired within a week!
I'll be using my phone and sometimes, it'll just shutoff as if you were to press and hold the power button to force it to reboot.
I'm on the stock ROM and just reflashed the latest image and its still doing it, is my power button faulty?
It could be a power button issue, but typically when I get this issue with the power button the phone won't be able to boot back up properly unless I intervene (i.e. flick the power button).
dkconor said:
It could be a power button issue, but typically when I get this issue with the power button the phone won't be able to boot back up properly unless I intervene (i.e. flick the power button).
Click to expand...
Click to collapse
That sucks, I'll try and get RMA for mine
Edit: Great, out of warranty, Guess it's time for a new phone?
Thought Google was replacing these one time for any reason.
Sent from my Nexus 5 using Tapatalk
markdapimp said:
That sucks, I'll try and get RMA for mine
Edit: Great, out of warranty, Guess it's time for a new phone?
Click to expand...
Click to collapse
Did you call Google Play support? They might just make an exception for you.
Sent from my Nexus 5 using Tapatalk
dkconor said:
Did you call Google Play support? They might just make an exception for you.
Sent from my Nexus 5 using Tapatalk
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Already tried, since it was purchased through T-Mobile they're referring me to LG's Warranty center.
Let's see what happens
Edit ; same thing they're telling me out of warranty, LG wants $50 to replace it.. i'll check local shops now
markdapimp said:
Already tried, since it was purchased through T-Mobile they're referring me to LG's Warranty center.
Let's see what happens
Edit ; same thing they're telling me out of warranty, LG wants $50 to replace it.. i'll check local shops now
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50$ sounds about right. The part itself (replacement) is only about 1.5$ on ebay, but it is soldiered to the board. Here you can see the work involved: https://www.youtube.com/watch?v=MzRDnrwl9Tk
eross said:
50$ sounds about right. The part itself (replacement) is only about 1.5$ on ebay, but it is soldiered to the board. Here you can see the work involved: https://www.youtube.com/watch?v=MzRDnrwl9Tk
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Found some seller on eBay doing it for $25, will let everyone know how it goes
markdapimp said:
Found some seller on eBay doing it for $25, will let everyone know how it goes
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You have to add your shipping cost to the seller. How much will that save you? And what if your phone is lost on the way back? Not worth it in my book...